Total 1 maintenance repair job vacancies in Customer Service category in tuas south west

Responsibilities:

• Track all inquiries for quotations upon customer contact and equipment arrival at the inbound equipment
• Open Tracker Ticket for all workshop RFQ
• Fill up Customer Requirement Request Form and upload to RigTsc
• Contact customers to define the necessary scope of work
• Carry out credit limit checks, and ensure customers are not on black or watch log lists by using the Global Compliance System
• Work on difficult issues regarding client complaints and other issues
• Creation and control of quotes according to customer needs by successfully forwarding the Contract Review/Purchase order to Admin Team for review and acknowledgement
• Ensure that all required outside vendors quotes can be received in a timely manner, which will allow us to ensure expected profit margins are in line with customer expectations. This will also ensure deadlines and the conclusion of service is achieved within the timeframe outlined
• Responsible for revising and adjusting quotes
• Create Delivery order and notify customer for equipment collection
• Identify potential improvement opportunities within the applicable systems and work with relevant departments on such improvements
• Pursue continuous improvement in its own activities and operations
• Comply with all NOV Company policies and procedures established by the Quality Management System, HSE, as well as all other Corporate guidelines

Requirements:

• Min O Level or Diploma equivalent
• Min 3-5 years’ experience in manufacturing environment is preferable
• Strong communication skills
• Good experience in Microsoft Excel
• Technical background in read assembly drawing / bill of material is strongly desired
• Meticulous