Total 207 manufacturing production job vacancies in Customer Service category in Singapore

Our client is a well-established MNC, one of the leading players in the Manufacturing sector. Due to their current expansion plan, they are looking for a Service Technician to join their team, in hopes of developing the current high performing team. They are located in the Islandwide.

Responsibilities:

• Stay updated on product details and technical insights through training materials and service manuals.
• Maintain a well-stocked service van with necessary spare parts for prompt and effective on-site resolutions.
• Assess product faults accurately to identify repair causes and estimated costs for customers.
• Conduct repairs, ensuring comprehensive testing for a quality resolution on the first visit.
• Execute product installations and changeovers when required.
• Any ad-hoc jobs as assigned.

Requirements:

• Minimum NITEC of Electrical/Mechanical or any relevant engineering studies.
• Minimum 2 years’ relevant working experience
• Possess Class 3 driving license

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

• Working days: Mon-Fri (Office Hour)
• Location: Harbourfront
• Benefits: AWS + VB

The Job :

• Lead, manage and coach the Asia Pacific team of customer service personnel in Asia Pacific region.

• Develop customer service policy and procedures.

• Establish and monitor meaningful service metrics.

• Audit customer service procedures and trends and determine system improvements.

• Manage the Order to Cash process for various product lines.

• Drive business simplification to increase productivity and reduce cost.

• Manage manpower requirement and grow the team to support business growth.

• Work with various stakeholders on inbound and outbound logistics.

• Answer customers’ questions, resolve problems, and maintain customer satisfaction by providing problem-solving solution.

• Attend to service-related customer feedback. Timely investigate root causes of non-conformance incidents and recommend preventive actions.

• Liaise with banks, foreign consulates, statutory boards, and external parties as necessary on trade financing and documentation issues.

• Undertakes ad-hoc projects.

Qualifications/Experience:

• A degree in business, industrial engineering or a related field.

• Minimum 10 years’ work experience in customer service, material management or business planning area, preferably in a chemical company.

• Minimum 5 years’ experience in managing or supervising people.

• Ability to communicate effectively, make sound decisions and lead by example.

• Possess in-depth knowledge of Order to Cash, Shipping and Trade Financing processes.

• Proficiency in Microsoft Office and SAP

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref29"at"trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lai Jun Leong (Cedric)

EA Personnel Reg No: R21102891

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

Our client is a Manufacturing MNC. They are looking for a Service Technician to assist their team for the next phrase of their business. They are located in West – easily accessible.

Duties:

• Conduct on-site preventive maintenance services as per the agreed schedule.
• Deliver adhoc remedial repair services.
• Perform in-house and on-site calibration.
• Conduct pre-delivery inspection on equipment before delivery.
• Maintain records of customers' install base.

Requirements

• Minimum Diploma or Nitec in Mechanical Engineering or any relevant field
• Experience in performing troubleshooting and diagnostic services is a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

Our client is a well-established MNC, one of the leading players in the Manufacturing sector. Due to their current expansion plan, they are looking for a Service Technician to join their team, in hopes of developing the current high performing team. They are located in the Islandwide.

Responsibilities:

• Stay updated on product details and technical insights through training materials and service manuals.
• Maintain a well-stocked service van with necessary spare parts for prompt and effective on-site resolutions.
• Assess product faults accurately to identify repair causes and estimated costs for customers.
• Conduct repairs, ensuring comprehensive testing for a quality resolution on the first visit.
• Execute product installations and changeovers when required.
• Any ad-hoc jobs as assigned.

Requirements:

• Minimum NITEC of Electrical/Mechanical or any relevant engineering studies.
• Minimum 2 years’ relevant working experience
• Possess Class 3 driving license

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Our client is a MNC company, one of the leading players in the Environmental sector. Due to business needs, they are now recruiting a Customer Service Officer to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities:

• Create profiles for the company’s new customers in the internal customer management software, and ensure adherence to the company’s guidelines
• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Liaise with both customers and company stakeholders on pricing/transfers
• Handle the various payment preparations with utmost confidentiality
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Our client is a Manufacturing MNC. They are looking for a Service Technician to assist their team for the next phrase of their business. They are located in West – easily accessible.

Duties:

• Conduct on-site preventive maintenance services as per the agreed schedule.
• Deliver adhoc remedial repair services.
• Perform in-house and on-site calibration.
• Conduct pre-delivery inspection on equipment before delivery.
• Maintain records of customers' install base.

Requirements

• Minimum Diploma or Nitec in Mechanical Engineering or any relevant field
• Experience in performing troubleshooting and diagnostic services is a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R21103251 (Yeo Huey Cheen)