Total 80 operations engineer job vacancies in Customer Service category in d14 geylang eunos

COMPANY DESCRIPTION

About NTUC Health Co-operative Limited

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.

Our purpose is to achieve ‘health for life'; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.

For more information, please visit https://ntuchealth.sg or follow us on Facebook, Instagram, and LinkedIn.

Services: Senior Day Care | Home Care | Nursing Home | Active Ageing and Senior Fitness | Rehabilitation and Physiotherapy | Family Medicine

Community Support: CCMS (Community Case Management Services) | CREST (Community Resource, Engagement and Support Team) | Henderson Home

RESPONSIBILITIES

Our goal is to help elderly individuals maintain independence and quality of life while remaining in the comforts of their own homes. We aim to provide quality services designed to meet various care needs, from basic personal assistance to specialised nursing care, ensuring seniors receive appropriate and compassionate support.

In this role, you will be responsible for providing mentorship, guidance, and professional development to Care Associates as well as actively participating in quality improvement initiatives to continuously refine care processes and elevate service excellence. Additionally, you will play a key role in fostering a supportive team environment and implementing best practices to enhance client satisfaction and operational efficiency.

You would

• Provide and exemplify organisational standards for home personal care services
• Conduct regular field visits to ensure care is delivered according to expected standards
• Manage a team of Care Associates, offering mentorship, direction, and advocacy
• Communicate effectively with the team regarding guidelines and updates on care standards
• Monitor and manage the deployment schedule, leave, and medical leave of Care Associates
• Coordinate and arrange for regular reassessments of care plans to ensure continuity of care
• Maintain inventory and records of consumables and equipment required for service delivery
• Participate in quality improvement initiatives to enhance care processes
• Lead or participate in initiatives aimed at driving revenue growth and increasing service utilisation

You are

• Holder of Higher Nitec in any discipline
• Experienced in eldercare, healthcare, or hospitality, along with relevant leadership experience, would be advantageous
• Able to thrive in a collaborative and dynamic environment
• Skilled in communication and stakeholder management
• Passionate in community services and service-oriented
• Proficient in Google Suite Applications

This is in partnership with the Employment and Employability Institute Pte Ltd ("e2i"). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to NTUC Health's PDPA and e2i's PDPA.

Responsibilities:

• Work closely with IT Manager and other internal stakeholders on assigned IT support functions to achieve operational efficiency and ensure smooth execution of works.
• Support the Clinical Operations team via engagement of multidisciplinary stakeholders (doctors, clinic staff, etc) and provide support of diverse requirements and perspectives to achieve patient centred care and organisational effectiveness.
• Liaise with users and IT vendors for the delivery of IT solutions and services.
• Setup and deploy new desktop / laptop computers and the associated software, including Windows Active Directory (AD) administration.
• Provide technical support to end-users on various technical issues and problems relating to end-user devices (e.g., desktop/laptop computers, printers, scanners, mobile devices etc) and software such as Microsoft Office and SharePoint.
• Manage the data protection and cyber security functions. Ensure proper security system setup and maintenance.
• Maintain IT assets, systems documentation and software licenses.
• Provide assistance to execute action plans for the company’s operational goals and to support the smooth running of daily operations at the company’s specialist clinics.
• Other duties as assigned by the management.

Requirement

• Diploma in Computer Science or relevant Degree qualification.
• Minimum 2 years of work experience with Microsoft 365, Active Directory, end users desktop support, IT security implementation & operations.
• Team player who is able to work independently.
• Able to start work within short notice is preferred.
• Prior work experience in a healthcare organization is an advantage.

Skills & Other Attributes

• Good interpersonal, communication, analytical and problems solving skills.
• Team player who is able to work independently.
• Ability to plan and multi-tasks.
• Good working attitude and willing to learn.

Transport allowance: $150 - $1000 (owns a vehicle)

Responsibilities:

• Work with Customer Service Representatives to resolve client security system issues quickly.
• Provide support, maintenance, upgrades, and training for security systems.
• Create system diagrams using AutoCAD software.
• Build strong client relationships and focus on improving customer satisfaction.
• Manage the renewal of support and maintenance contracts.
• Follow company standards and policies to ensure quality service within the designated region.

Requirements:

• Diploma in Electronics, Computer, or Automation Engineering.
• Experience with security systems (Access Control, CCTV, Alarm) is a plus.
• Basic knowledge of IT hardware, networks, and databases.
• Ability to work under pressure with strong problem-solving skills.
• Self-motivated with the ability to work independently.
• Strong communication, interpersonal skills, and customer-focused. Must be willing to work rotating night shifts.

To Apply, kindly click on the "APPLY NOW" button
We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Tan Jun Xi (Jonathan) (R1440473)

Responsibilities: 

Conduct on-site installation and commission of PD, DTS and DVM equipment  Conduct schedule maintenance support of the PD, DTS and DVM equipment  Conduct technical training on operation, set-up and maintenance of equipment at site  Perform trouble shooting on equipment, Able to read Electrical Line Diagram, & do electrical panel wiring  Provide after sales technical field service of equipment  Building good rapport and customer relationship  Assess customer's needs and suggest appropriate equipment and response to customer enquiries.  Product Training shall be provided in Singapore and overseas.

Requirements: 

Minimum ITE graduate, preferably Electrical field  Entry level candidates will be considered  Good verbal and written communication, presentation and interpersonal skills  Positive attitude, meticulous, committed, highly motivated and team player  Able to work independently  Able to work on weekend/ overtime if required, over time rate to be discussed.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Support Engineer

Internal Code: A25033

This is a contract role. The engagement is till December 2025.

What will you do?

• We adopt agile software practices as our core operating principle, and we work with the latest software technologies and best practices. We are also very proud of our flat team structure, and collaborative and fun culture.
• We are seeking a highly motivated software engineer who will write beautiful code, and contribute in delivering the next generation national health claims processing platform.
• If you are looking to collaborate with highly motivated peers, and immerse in best industrial practices, or if you have a deep passion for contributing to the public good, this is the right opportunity for you.
• Design, develop, document, test, deploy, and maintain software applications.
• Improve software quality using Scrum practices such as code review and unit testing.
• Be well-rounded and collaborate with QE, DevOps, or Product Owners and Business Analysts to contribute to the success of the project.
• Perform L2 Support

What are we looking for?

• Degree in Computer Science, Computer or Electronics Engineering, Information Technology or related disciplines.
• At least three years of professional experience in a software engineer or equivalent position.
• Familiar with cloud-native technology and architecture.
• Familiar with Clean Code, Design Patterns and Unit Testing.
• Knowledge and experience in Kotlin, Spring Boot Framework and Spring Cloud will be advantageous.
• Working experience in Agile and UX development environments will be an added advantage.
• Good presentation and listening skills.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice () to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Key Job Purpose :

Engineer for Sysmex products for local market (SG). Responsible for all preventive and corrective support functions necessary to ensure high level of customer satisfaction with Sysmex’s range of products.

Job Responsibilities:

• Planning of corrective and preventive action visits for Sysmex’s Singapore customers
• Provide technical support to local (SG) customers as needed to ensure customer needs are met
• Adhere to procedures and processes to ensure department’s KPI are met
• Report issues and customer feedbacks to his supervisor or regional support team on a monthly basis
• Manage key accounts that are being assigned
• Review and maintain spare parts in own c-location needed to support local operations
• Provide 24hrs standby for local customers on a weekly rotational basis
• Any other matter as request by team leader

Job Requirements:

• Degree or Diploma in Biomedical / Mechatronics / Electronics Engineering or equivalent
• Minimum 3-5 years or more of relevant field service experience in In Vitro Diagnostics or medical devices
• Experience in handling of Hematology, Coagulation, Urinalysis products an added advantage
• Prefer to have experience in handling medical devices including troubleshooting and servicing
• Must be PC literate and able to provide technical support for IT products
• Competence in interactive communication, problem solving and decision making
• Excellent analytical and troubleshooting skills with ability to communicate complex technical/clinical content in an easy to understand manner
• Conduct with professionalism with strong interpersonal skills and customer focused
• Positive working attitude with a sense of urgency and result oriented
• Able to work independently as well as an effective team player
• Work location: Eunos

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

What will you do?

• We adopt agile software practices as our core operating principle, and we work with the latest software technologies and best practices. We are also very proud of our flat team structure, and collaborative and fun culture.
• We are seeking a highly motivated software engineer who will write beautiful code, and contribute in delivering the next generation national health claims processing platform.
• If you are looking to collaborate with highly motivated peers, and immerse in best industrial practices, or if you have a deep passion for contributing to the public good, this is the right opportunity for you.
• Design, develop, document, test, deploy, and maintain software applications.
• Improve software quality using Scrum practices such as code review and unit testing.
• Be well-rounded and collaborate with QE, DevOps, or Product Owners and Business Analysts to contribute to the success of the project.
• Perform L2 Support

What are we looking for?

• Degree in Computer Science, Computer or Electronics Engineering, Information Technology or related disciplines.
• At least three years of professional experience in a software engineer or equivalent position.
• Familiar with cloud-native technology and architecture.
• Familiar with Clean Code, Design Patterns and Unit Testing.
• Knowledge and experience in Kotlin, Spring Boot Framework and Spring Cloud will be advantageous.
• Working experience in Agile and UX development environments will be an added advantage.
• Good presentation and listening skills.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice () to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Job Benefits:

• Competitive salary
• AWS + Allowances
• Annual leave and bonus

Job Responsibilities:

• Perform installation, servicing, and maintenance of CCTV systems
• Troubleshoot and repair wiring and hardware issues
• Conduct regular system checks and ensure optimal performance
• Provide technical support and customer service on-site

Job Requirements:

• 1-2 years of experience in CCTV servicing, installation, or repair wiring
• Possession of a Class 3 driving license is preferred
• Strong problem-solving skills and attention to detail
• Ability to work independently and as part of a team

To Apply, kindly click on the "APPLY NOW" button
We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Ng Jia Yee (Jacine) (R22109579)
EA License No: 20C0358

Job Benefits:

• Competitive salary
• AWS + Allowances
• Annual leave and bonus

Job Responsibilities:

• Perform installation, servicing, and maintenance of CCTV systems
• Troubleshoot and repair wiring and hardware issues
• Conduct regular system checks and ensure optimal performance
• Provide technical support and customer service on-site

Job Requirements:

• 1-2 years of experience in CCTV servicing, installation, or repair wiring
• Possession of a Class 3 driving license is preferred
• Strong problem-solving skills and attention to detail
• Ability to work independently and as part of a team

Please submit your updated resume in MS Word format via the "Apply Now" button.

We regret that only shortlisted candidates will be notified.

StaffKing Pte Ltd (20C0358) | Jasmine Wong (R22107578)

• Responsible for day-to-day operations, training and management of teams to achieve targeted Service Levels
• Conducts regular transaction monitoring and liaise with the Quality team to review calls for the purposes of quality assurance, coaching and training
• Ensure that follow-up actions are in place to address any gaps in staff competency and weaknesses
• In charge of delegating workflow to Team Leaders and ensure operational needs are forecasted and addressed adequately
• Generate daily, weekly and monthly Operational Health reports to Head of Operations
• To do planning, forecasting, implementing and monitoring of assigned campaigns
• Ensures all standards and procedures are followed and maintained
• Liaise with clients whenever necessary to align campaign-related issues
• Collate and send monthly campaign performance reports to clients and Agape management
• Collate and present relevant weekly operational health data to Head of Operations and provide suggestions to address operational gaps as well as forecasted load.
• Responsible for approving annual leaves of respective CSOs and Team Leaders
• Prepare and conduct daily huddles to cascade timely information to all CSOs
• Attend ad-hoc Train the Trainer sessions whenever new campaigns are onboarded and must be able to transfer relevant information to CSOs via product training sessions
• Other ad hoc duties as assigned.

Requirements

• Min. Diploma holder with at least 3 years of relevant experience.
• At least 3 years of proven experience in people management, customer relationship management and project management.
• Ability to effectively communicate and engage with senior leadership, peers, staff, customers and other stakeholders.
• Good knowledge of Contact Centre Management tools and technology.

We are seeking a passionate and technically skilled Support Engineer to join our Asia team in Singapore. In this role, you will be the frontline champion, providing top-tier technical support to our customers. Your ability to solve complex issues with precision, combined with a strong customer focus, will help ensure our clients' success and satisfaction.

Your Responsibilities:

• Act as the primary point of contact for technical inquiries, delivering prompt and professional support to customers.
• Diagnose and resolve complex technical challenges, escalating cases when needed for effective resolution.
• Maintain detailed and accurate case documentation, ensuring clarity and traceability in our support systems.
• Keep customers informed with timely updates on case progress and ensure follow-ups are completed promptly.
• Work closely with internal teams to drive resolutions and enhance overall customer satisfaction.
• Stay updated on Milestone products, support procedures, and industry best practices through continuous learning.
• Identify patterns in recurring issues and share insights with the team to improve product performance and processes.

What You’ll Bring:

• A bachelor’s degree in Computer Science, Information Technology, or a related field.
• At least 3 years of hands-on experience in technical support, ideally in a customer-facing role.
• Strong technical expertise in:
  - IP networking and related technologies.
  - Microsoft Windows Server operating systems and Active Directory.
  - Tools like TeamViewer and Wireshark for troubleshooting.
  - Virtualization and storage solutions.
  - SQL and database troubleshooting.
• Outstanding communication skills, with fluency in English (spoken and written).
• Ability to manage multiple cases efficiently in a fast-paced environment.
• A proactive, customer-focused mindset with a dedication to delivering effective solutions.
• Experience with Milestone VMS or similar video management systems is a plus.
• Proficiency in Japanese or other Asian languages is highly desirable and will be a strong advantage in supporting our diverse customer base across the region.

Why Join Milestone Systems?
At Milestone Systems, we are more than a workplace – we are a community.

• Being part of a diverse, innovative, and collaborative team.
• Accessing continuous learning opportunities and professional growth.
• Working with cutting-edge technology in a dynamic industry.
• Contributing to a mission that truly makes a difference – help us make the world see.

Apply Today
If you are ready to take on a meaningful role in a company that values innovation, teamwork, and excellence, we’d love to hear from you.

About Us

At Milestone, your work goes beyond what the human eye can see. With our unique video technology software, you help people make wiser and more responsible decisions – in and beyond security. Whether you advance our software, inspire to new integrations, or elevate our customers, you are part of a growth company recognized by the industry. We have a unique people-first approach to everything we do, and it’s not just empty words. Being part of a fun, friendly, and flexible environment you’ll find, that working here almost feels like a home away from home. If you are curious to know more about who we are, we suggest you visit http://milestonesys.com/career

About the Team

You will experience an inclusive and unbiased recruitment process where all employment decisions are based on qualifications rather than race, color, ethnicity, gender identity, age, sexual orientation, and religion. We advise you not to attach a cover letter to your application but instead, we encourage you to write a few lines about why you are applying for the position in your resume/CV. Additionally we recommend you not to add a photo in your resume/CV.

Job Highlights

• A positive work atmosphere enhances job satisfaction.
• Respect for Staff: Your contributions are recognized.
• Work-Life Balance: Your life outside of work is just as important

Why Choose Us?

Are you seeking a career where your skills are respected, your growth is encouraged, and your work-life balance is valued? Join our team to experience a pleasant work environment, endless opportunities for technical growth, and wellness benefits that truly matter.

What We Offer

• Technical Growth: Unlock your potential with numerous opportunities to enhance your technical skills.
• Wellness Benefit: Your well-being matters to us. Enjoy wellness benefits that prioritize your health and happiness.

Responsibilities:

1. Fast-Track Troubleshooting: Delight our clients by ensuring that fault calls are answered promptly, and problems are resolved swiftly.

2. IT Project Deployment: Be part of exciting IT projects, where your expertise will play a crucial role in successful deployment.

3. Backup Excellence: Ensure that backups are not just completed but executed flawlessly.

4. Preventive Maintenance: Take charge of preventive work on PCs, Servers, and Firewalls to prevent issues before they arise.

5. Upgrade and Improve: Provide our clients with valuable recommendations for upgrades and improvements to keep their systems cutting-edge.

Requirements:

• 2+ Years of IT Experience: A minimum of 2 years in the IT field demonstrates your commitment and expertise.
• Certified Excellence: Possess relevant IT certifications that showcase your dedication to excellence.
• Self-Directed: We appreciate proactive and self-directed individuals who take the initiative to make things happen.
• Tech Savvy: Proficiency in Windows Server Administration, AD, and Group Policy Management is a must.
• Problem Solver: Your resourcefulness and ability to use research to solve problems independently make you stand out.
• People Skills: Good interpersonal skills coupled with the ability to work independently round out your qualifications.

Ready to join a team that values your expertise and well-being? Apply today to take the next step in your IT career!

Summary

• Basic + Allowances = HIGH GROSS; AWS + Bonus
• CLASS 3 Required
• 5 days
• MNC with great career opportunities

Responsibilities

• Install, maintain, and repair equipment as needed.
• Diagnose and fix technical issues efficiently.
• Perform routine inspections and preventive maintenance.
• Address customer concerns and provide on-site support.
• Keep records of repairs and parts used.

Requirements

• Candidates with relevant experiences are welcome to apply.
• Class 3 is required, with own transport is a plus

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Khor Wan Ying (R22109948)

Benefits:

• 5 days Work
• East (required to travel Islandwide)
• Own Transpiration will be advantage
• Basic + Allowance + OT (Good Package)!

Job Scope:

• Configure, initialize, activate, troubleshoot, and restore both hardware and software systems for Digital Signage
• Deliver basic training to operators and technicians of customers.
• Oversee and manage the installation process on-site.
• Conduct system diagnostics and facilitate fault recovery.
• Offer routine and on-demand repair and system services.

Requirements:

• Candidates must have Digital Signage installation/ troubleshoot/ maintenance experience
• Candidates with own transportation is a plus

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Khor Wan Ying (R22109948)

Job Overview:

As a Service Engineer/ Senior Service Engineer, you will play a vital role in ensuring the continuous functionality and optimal performance of AV systems. You will be responsible for installation, maintenance, troubleshooting, and providing technical support to our clients.

Responsibilities:

• Install, configure, and calibrate AV systems, including projectors, displays, audio equipment, and control systems.
• Conduct preventative maintenance, routine inspections, and system upgrades.
• Diagnose and troubleshoot technical issues, both remotely and on-site.
• Collaborate with the project team to ensure successful system integration and client satisfaction.
• Provide technical support to clients, addressing inquiries and resolving issues in a timely and professional manner.
• Document all service activities, including equipment inventory, maintenance records, and service reports.
• Stay updated on industry trends and new technologies to make recommendations for system improvements.
• Participate in training programs to enhance technical skills and certifications.

Qualifications:

• A degree or diploma in Electrical Engineering, Electronics, or a related field is preferred.
• Previous experience in AV system installation, maintenance, and support.
• Proficiency in using various AV equipment, control systems, and software.
• Strong problem-solving and troubleshooting skills.
• Excellent communication and customer service abilities.
• Detail-oriented with strong documentation skills.
• Willingness to travel to client sites as needed.
• Relevant certifications in the AV industry, such as CTS (Certified Technology Specialist), are a plus.

Working Conditions:

• The role may require working in various environments, including corporate offices, educational institutions, and event venues.
• Some projects may require working evenings and weekends to accommodate client needs.
• Travel to client sites within the designated area may be necessary.

Responsibilities:

• Familiarity of ship owners' and shipyards' working procedures and environments
• Willing to work in local and foreign shipyards as well as in anchorage environments at irregular hours, including weekends, public holidays, and overnights, depending on vessel schedule
• Capable of inspecting, troubleshooting, and performing full maintenance on the ship's navigation equipment and main engine remote control system

Requirements:

• Relevant marine / mechanical / engineering qualification
• Sound knowledge in pneumatics / electrical control engineering
• Hands on experience in Marine Automation
• Those with minimum experience or education level will be consider for Technician

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to shinleng.liew(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23119309 | EA License 16C7883

We are seeking an IT User Support Engineer to provide technical assistance and support to users within our organization. The ideal candidate will be responsible for troubleshooting, diagnosing, and resolving hardware, software, and network-related issues for Windows, MAC, Laptop, Office 360 and Printer Support.

Key Responsibilities:

Technical Support:

Provide first-line support to end users for hardware, software, and network-related issues.

Respond to service requests and resolve user issues in a timely and efficient manner via phone, email, or in-person.

Diagnose and troubleshoot technical problems, including operating system errors, application issues, and network connectivity problems.

Install, configure, and maintain computer systems, software, and peripherals.

Assist with setting up workstations, network access, and mobile devices.

Incident Management:

Log, track, and prioritize all user support requests using the IT ticketing system.

Escalate complex issues to senior IT support or relevant teams.

Provide feedback to users and ensure a high level of customer satisfaction.

System Maintenance:

Perform routine maintenance tasks such as software updates, backups, and system monitoring.

Assist in software deployments and ensuring systems are updated and secure.

User Training:

Provide basic training to end users on using software, hardware, and IT tools effectively.

Create user documentation and guides for common IT processes and procedures.

Qualifications to bring:

1-2 years of experience in IT User Support.

Can speak Mandarin.

Working Conditions:

5 days a week

Work From Home Set up - (sometimes required to report on clients site)

Job Descriptions:

Order Processing Functions:

• Acknowledge and manage distribution of PO that are received through central channels or different sources.
• Review PO against quote or agreement to ensure contents matches the offer and terms. Resolve any discrepancies found in PO and request customer to make amendment.
• Laise with Sales team for the work order processing instruction of order fulfillment.
• Conversion of Purchase Order (PO) into Sales Order (SO) through system and ensure the accuracy of data entry. (Including: Price verification & Inventory checks)
• Coordinate with Document Controller (DC) / Engineer to ensure timely completion of drawings.
• Processing of Work Order (WO) or Purchase Requisition (PR) for customer order fulfillment.
• Follow up with Production or Procurement for WO / PR consent date and ensure timely completion or receiving of order.
• Provide confirmation and delivery schedule of goods to the customer.
• Update customer on the changes to the delivery schedule of their order.
• Planning of shipment schedule and liaising with Logistic department on goods delivery and shipment services.
• Ensure the accuracy of invoice information against customer PO and logistic arrangement are met to customer requirement.
• Update shipment details to the customer upon completion of delivery.
• Monitor stock level (especially high runner products) of Finished Goods (FG). Trigger for any stock replenishment when running low.
• Posting of invoice to the customer designated portal / email / post mail.

Sales Support Functions:

• Issue & submit RFQ to RFQ team for costing.
• Create quotation and follow up on the order status for the quotation with customer & sales team.
• Issue and create PDRF in GSS system to EQT Engineering from RFQ checklist (RFQ Tool) given by Sales.
• Propose appropriate solutions to address customer queries based on sales or customer management knowledge.
• Update sales and customer on order delivery status.
• Assist in resolving orders related to the customer feedback & complaint.

Administrative Functions:

• Work on Improvement Projects assigned by superior.
• Generate various weekly / monthly & quarterly reports.
• Prepare and submit commission report for sales agents.
• Track and ensure closure of outstanding documents like Open SO (Books) / Progress Invoices & Shipments.
• Ensure the posting of customer invoices is to be done on the same day or the next working day after the delivery.
• Ensure any change of order control processes are completed according to procedure.

Requirements:

• Minimum Diploma or equivalent.
• Knowledge of order processing, supply chain and inventory management.
• Proficiency in MS Office.
• Systematic co-ordination and follow up skills.
• Great communication and interpersonal skills.
• Added advantage to have ERP software knowledge and presentation skills.

Responsibilities:

• Perform preventative and corrective maintenance on chillers and associated machinery.
  possess a basic understanding of chillers
• Communicating with clients to address problems
• Maintain chillers and other HVAC systems.
• Liaise with clients
• Help with scheduling or participate in technical analysis reports that management can evaluate.
• Make sure that every task is completed in compliance with the established quality and EHS standards.

Requirements:

• NITEC/ Diploma/ Degree in Mechanical, Electrical, Electronic Engineering or equivalent
• Relevant experience in Chiller Systems/ Air-conditioning
• Positive attitude

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to shinleng.liew(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23119309 | EA License 16C7883

Benefits:

• 5 days Work
• East (required to travel Islandwide)
• Own Transpiration will be advantage
• Basic + Allowance + OT (Good Package)!

Job Scope:

• Configure, initialize, activate, troubleshoot, and restore both hardware and software systems for Digital Signage
• Deliver basic training to operators and technicians of customers.
• Oversee and manage the installation process on-site.
• Conduct system diagnostics and facilitate fault recovery.
• Offer routine and on-demand repair and system services.

Requirements:

• Candidates must have Digital Signage installation/ troubleshoot/ maintenance experience
• Candidates with own transportation is a plus

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Khor Wan Ying (R22109948)

Job Description & Requirements

1. Onboard vessel coordination, commissioning, Service, modification and troubleshooting of Cathelco products (MGPS and ICCP systems).

2. Routine Maintenance tasks e.g., On-board Site Surveys, Technical Audits, System Health Checks, Spares Management and Service Report.

3. Ensure service / commissioning work is always completed safely and efficiently.

4. Ensure service / commissioning reports are completed fully and to a good standard on completion of each order and get signed from owner / yard.

5. Discuss and recommend technical solutions with Customer and Project Manager.

6. Commissioning vessels at Singapore / Overseas Major Shipyard.

7. Responding to Technical queries from Shipyard and customers within a given timeline.

8. Ensure that the product support related to areas of the complaints and the warranty system is properly managed with records maintained.

9. Oversee the installation of the systems or equipment.

10. Maintain close working relationship with our key customers to ensure the follow through until the issue is resolved.

11. Investigates root causes of failures and recommend solutions.

12. To deal with customer on the warranty issues from technical aspect.

13. Performs any other service and training duties as and when assigned.

Qualification/ Requirement:

1. Diploma in Engineering (Marine/ Mechanical / Electrical)

2. At least 3 years of working experience in marine related

3. Independent with team-oriented spirit

4. Ability to read mechanical / electrical system drawing.

5. Good communication and analytical skills.

6. Good report writing skills.

7. Prepare to travel overseas for commissioning / service works.

8. Understanding and ability to use Microsoft office, specifically MS word and excel.

Job Description: Customer Support Engineer

Handle Industrial Product Enquiries with correct Tech Spec.

Involve and support current projects and provide solutions.

Provide Technical Support to Customer Production Needs.

Quality Checking & Control on our Product Received to make

sure is conform to customer required product specifications.

Communicate well with suppliers for correct product specs.

Requirements:

Diploma/Degree in Mechanical/Manufacturing/Industrial/

EEE/ Engineering.

Experience in Manufacturing/Industrial/Production work.

Fluent in EXCEL spreadsheet and computer software use.

Good communications skills & customer service mindset.

Independent, Responsible, Self Starter and Result Driven.

1-3 years working experience. Graduates also can apply.

Email: [email protected]

Job Description

The Service Engineer (Electrical) is responsible for designing, installing, maintaining, and using various strategies and tools to provide effective solutions to customer’s concerns.

Job Responsibilities

• Installing and configuring electrical systems
• Conducting routine maintenance and inspections
• Installing electrical systems and ensuring they are properly calibrated and functioning properly
• Troubleshooting and diagnosing problems and implementing solutions to resolve issues
• Providing technical support to customers and colleagues
• Keeping accurate records of maintenance and repair work, and creating reports to document performance
• Collaborating with other engineers and technicians to improve equipment performance and reliability
• Staying up-to-date with industry trends and advancements in technology
• Ensuring compliance with safety and quality standards
• Any other tasks or duties assigned by the Company

Job Requirements

• Min. 3 years of related work experience
• Diploma in Electrical or equivalent
• Knowledge of electrical systems
• Familiarity with computer-aided design (CAD) software and other technical tools
• Strong analytical and problem-solving skills
• Able to work independently and a team player with excellent interpersonal and communication skills
• Ability to work under pressure and meet deadline

Job Overview:
We are seeking a highly motivated and skilled Service Engineer to join our service team. The successful candidate will be responsible for the installation, commissioning, maintenance, and troubleshooting of our products and systems at customer sites. This role requires a hands-on approach and the ability to provide exceptional technical support to our clients.

Key Responsibilities:

• Install, commission, and service fluid control systems, dosing pumps, and water treatment equipment.
• Perform preventive and corrective maintenance on installed systems.
• Troubleshoot and resolve technical issues in a timely manner.
• Provide technical support and training to clients regarding equipment operation and maintenance.
• Conduct site inspections and assess customer requirements.
• Prepare service reports, documentation, and technical feedback.
• Collaborate with the sales and engineering teams to deliver optimal solutions to clients.
• Ensure compliance with safety regulations and company policies.
• Maintain and manage tools, spare parts, and service equipment.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A collaborative and innovative work environment.
• Comprehensive training and support.

Responsibilities

• Provide L1 Support to the IT Team
• Assist on L2 IT-related matters and work with vendor on issues
• Maintenance of IT peripherals including backup & recovery
• Set-up & installation or migration of IT peripherals
• Relocation of IT peripherals within premises
• Troubleshoot hardware & software issues
• Users profile administration
• Provides IT Support for onboarding and offboarding of staff
• Installation and configuration of software according to customer standard

Requirement

• Minimum ITE / Diploma in IT or equivalent
• At least 1-2 year(s) of working experience in IT field
• User support experience is preferred
• Have Customer Service Skills/ Good Communication Skills/ Team Player/ Take Initiative
• Able to work under pressure and in a fast paced environment

Others

• Working Hours: 9.00am - 05.30pm (Mon to Fri)