Key responsibilities

• User Support - Respond to IT-related inquiries from end-users. Provide prompt and effective technical assistance for hardware, software, and network-related issues. Guide users through basic troubleshooting steps to resolve common IT problems. Escalate complex issues to the senior engineers if necessary.
• Software and Hardware Support - Install, configure, and maintain software applications on end-users' computers and mobile devices. Assist with the setup and troubleshooting of hardware devices, including computers, printers, peripherals, and audio-visual equipment. Address printing-related issues, including troubleshooting printer connectivity problems. Possess knowledge of basic networking concepts and troubleshooting. Assist users with network connectivity and related issues. Provide support for Microsoft Office products. Conduct regular maintenance checks on computer systems and perform necessary updates.
• Audio and Visual System Setup - Assist in setting up audio and visual systems for meetings and presentations. Troubleshoot and resolve issues related to audio and visual systems.
• In-House Application Support - Assist users with issues related to in-house applications. Collaborate with developers or relevant teams to address and resolve application-related problems. Provide user guidance and support for in-house application usage.
• Documentation - Prepare and update user guides for various software applications, including in-house applications.
• Others - Perform other IT related duties or projects as assigned.
• Requirements
• Basic knowledge in Windows Operating Systems, email server and Citrix
• Experience in Microsoft Office Suite
• Experience with IT troubleshooting
• Proactive, responsible and takes ownership of own work
• Ability to maintain high level of confidentiality

Job Duties and Responsibilities:

• Provide technical support to resolve technical inquiries from ships/vessels on Nordic Systems.

• Attend on-board service attendances and commissioning services, annual inspection and maintenance for vessels based on troubleshoot of the technical issues and feedback by chief engineer/vessel managers.

• Review service reports, customer technical specifications and provide support to sales team for bidding of spares.

• Troubleshoot issues involving electrical/electronic control systems, PLC products.

• Read and understand manuals, schematics, and P&ID's.

• Lead the preparation and coordination of ITRs based on approved electrical completion procedures.

• Prepare and update status of punch list and ensure all cleared punch items to be acknowledged by the client reps.

• Monitor and manipulate site execution in line with sequence of works.

• Handle technical issues, drawings, reports, procedures and any other relevant documents.

• Develop engineering capabilities and work with sales team on project proposal and bidding.

• Selection of equipment, materials for instrumentation and controls.

• Execution of projects.

• Plan and carry out E&I maintenances

• Manage Subcon and other adhoc activities, lead the team of technicians on site to execute the project.

Job Requirements

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Degree, Post Graduate Diploma, Professional Degree, Engineering (Electrical/Electronic) or equivalent.

• Prior experience in the Maritime/Oil & Gas industries and shipyards will be highly advantageous.

• Excellent verbal and written communication.

• Possess excellent interpersonal and communication skills.

• Responsible, Meticulous and able to work under pressure.

• Proficient with Microsoft Office Applications (Outlook, Word, Excel, Power Point, etc).

• Experienced in PLC/SCADA systems.

• Fluency in English (verbal and written) is essential.

Contract : 2 year renewable contract

Monthly Salary : $2200 to $4000

Job Description

· Provide L1 and L2 on-site / remote IT support and fulfil service requests for CLIENT employees in all CLIENT locations.

· Perform asset tracking of all corporate devices (from purchase to disposal)

· To be responsible for end-to-end process for all new tickets in the ESM tool, incoming phone calls, Teams messaging to the Service Desk, including, but not limited to providing first call resolution, logging of ticket, escalation of ticket, regular following up with users and tracking the closure of tickets within agreed SLA.

· Utilize ESM tools (e.g., ServiceNow) to manage all ESM tickets, adhering to response and resolution times based on ticket severity and document key actions within the ticket accurately.

· Support the Team Lead in providing dedicated support for approximately 200 VIP users and be available for after-hours VIP (VP and above) support. Advanced notice will be provided by EDX team.

· Provide CLIENT employees with information and support related to CLIENT's corporate systems. Provide guidance to employees on how to perform self- service support and Service Desk's available modes of support.

· Monitoring of health of corporate systems and escalate abnormalities to the Team Lead.

· Escalate any company-wide incidents (disruptions or outages in CLIENT's corporate systems) to the Team Lead.

· Assist to implement service improvement plans approved by the EDX team.

· Adhere to ITIL processes and frameworks, ensuring best practices in IT service management.

· Adhere to established processes and best practices within the IT

Service Desk playbook.

· Refer to the solutions/knowledge in the IT Service Desk playbook for reference and to facilitate self-service troubleshooting by CLIENT users

· Contribute to a positive team environment and embrace a culture of excellent customer service and continuous improvement.

· Continuously update skills and knowledge to stay current with industry trends and technologies.

For the 1 x Support Engineer

Nitec or Diploma in Computer Science, Information Technology, or a related field.

Certifications

For the 3 x Senior Support Engineer

· The below certificates (or equivalent) are preferred, but not mandatory

o Microsoft 365 Certified: Endpoint Administrator Associate

o Microsoft 365 Certified: Fundamentals

o CCNA

ITIL 4 Foundation Certification.

Technical Skills

· Proficiency with Windows OS, Active Directory, corporate network and common hardware/software troubleshooting for Windows laptops.

· Expertise in macOS, iOS device management and troubleshooting.

· Strong proficiency in Microsoft 365 applications and service, as well as Microsoft Azure.

· Experience with endpoint protection solutions such as web proxy, remote browser isolation and endpoint detection & response solutions

· Familiarity with meeting room video conferencing and AV solutions and troubleshooting.

Proficiency in using ESM tools such as ServiceNow.

Experience

For the 3 x Senior Support Engineer

· At least 5 years of experience in a service desk or technical support role, with exposure to a variety of devices and applications in a corporate environment.

· Experience as system engineer/ system administration in any of the systems listed in Annex C is an added advantage.

· At least one of the senior engineers (or Team Lead) needs to have macOS experience.

For the 1 x Support Engineer

· At least 2 years of experience in a service desk or technical support role providing L1 support, with exposure to a variety of devices and applications

· in a corporate environment.

· Excellent communication and interpersonal skills.

· Strong problem-solving abilities and analytical skills.

· Ability to work independently and collaboratively within a team.

· Strong time management and multitasking skills.

· High level of customer service orientation.

· Take ownership of assigned tickets and actively seek for solutions to resolve the ticket.

Ability to work in a fast-paced environment and work under pressure.

Job Description:

• Perform the maintenance service in a proper and correct manner as stated on the checklist.
• Attend emergency breakdown service as instructed by the team leader.
• Carry out testing & commissioning for A&A work and run the small size of project.
• Provide technical support to the Application Team.
• Co-ordinate with the Project and Application departments and provide necessary support when required by the Team Leader.
• Attend joint testing with Project/ Application Dept, if required upon instruction from the Team Leader.
• Liaise with sub-contractor to perform site survey for A&A work and provide detailed information on equipment quantity and method for the installation to the senior to prepare quotation.
• Ensure workmanship and quality of any equipment to be installed at site.
• Conduct in-house training when is required.
• Perform standby duty and other ad hoc duties as assigned.

Job Requirements:

• Diploma/ Degree in Mechanical/Electrical/Electronic Engineering
• 2 years’ experience in security systems
• Strong knowledge in network and security systems, able to troubleshoot and rectify the network and systems related issues.

About the Role:

To maintain the service education system for trainers and distributors. This includes training on repair processes, installation, maintenance, and troubleshooting, as well as introducing new products by preparing training schedules and materials. The role also involves promptly tracking technical inquiries and providing remote support to other Business Centres and distributors, ensuring that all administrative documentation is accurate and complete to enhance efficiency and service quality. Additionally, it includes planning and reviewing the Quality Management System to improve repair quality in the repair centre.

Roles and responsibilities:

• ·Conduct in-service training on medical devices and related products for trainers in other Business Centres and distributors, including:

o Repair processes (assembly and disassembly)

o Installation and maintenance processes

o Troubleshooting

• Prepare service training and manage the introduction of new product repairs, including training materials and schedules.
• Establish a service education system for medical devices and related products for engineers in other Business Centres.
• Address technical inquiries and provide technical support (installation, maintenance, etc.) to Business Centres and distributors, both remotely and on-site (e.g., at hospitals).
• Ensure proper documentation, notification, tracking, and follow-up on all technical inquiries.
• Support Business Centres and distributors with all service and technical-related inquiries and activities.
• Escalate issues to higher-level support when necessary and act as a contact point between Business Centres and headquarters.
• Plan and review the Quality Management Systems of repair centers to secure and enhance repair quality.
• Perform any other tasks as assigned.

About Olympus:

Our purpose at Olympus is to make peoples’ lives healthier, safer and more fulfilling. We do this through innovation. As a technology pioneer, we design and deliver solutions across our Medical division that make a positive contribution to society.

Our products are used to capture the medical and diagnostic images of our world, from the microscopic to the endoscopic. They are instrumental in furthering research, and for travelling inside the human body to help diagnose, treat and prevent illness.

Our commitment to customers and our social responsibility is the cornerstone of everything we do.

Why work at Olympus?

At Olympus, we are dedicated to fostering a high-performing culture, a collaborative environment, and enabling everyone to shine. Our common values of Patient Focus, Integrity, Innovation, Impact and Empathy, form the foundation of our culture and guide our behaviour, where our people feel like they are making a difference every single day.

Not only will you benefit from a meaningful, rewarding and challenging career, you will have access to a range of benefits:

• A competitive salary package including AWS and Variable Bonus
• Hybrid home office work arrangements
• 18 days of annual leave in your first year
• Health and Wellbeing initiatives (Annual Medical Checkups, Flu Vaccinations, Dental benefits, and Employee Assistance Programs)

What we are looking for:

• Diploma or Degree in any Electrical/Electronics/Mechanical Engineering Discipline
• At least 3 years of related experience in the medical device industry is highly preferred.
• Experience in technical support, including technical training.
• Experience with lean manufacturing and Six Sigma is preferred
• Strong hand-on skills and good eyesight.
• Willingness to travel to the Asia Pacific region if required.
• Proficient in the use of MS Office and its applications.
• Possess strong communication and troubleshooting skills.
• Able to work in a team environment and collaborate with staff across different age groups.
• A team player with enthusiasm for learning and the ability to work with minimal supervision.
• Strong troubleshooting and analytical skills.

Apply Now:

To submit your interest in this opportunity, select “Apply for this job”.

In the meantime, follow us on:

· LinkedIn - Olympus APAC

· Company website - www.olympus.com.sg

Roles & Responsibilities

The Service Engineer will be responsible for the installation, maintenance, and repair of various types of construction equipment. This role requires advanced technical expertise, problem-solving skills, and a strong understanding of safety protocols. The ideal candidate will provide exceptional customer service and ensure that all work is completed to the highest industry standards.

**Key Responsibilities:**

- **Installation and Commissioning:**

- Perform installation and commissioning of associated equipment at customer sites.

- Conduct thorough testing and calibration to ensure proper functionality.

- **Maintenance and Repairs:**

- Perform preventive maintenance, diagnostics, and repairs on a wide range of construction equipment.

- Troubleshoot complex mechanical, electrical issues.

- **Technical Support:**

- Provide technical support and training to customers..

- Assist in the development of maintenance schedules and service documentation.

- **Safety and Compliance:**

- Adhere to all health and safety regulations and ensure compliance with industry standards.

- Conduct safety audits and risk assessments as required.

- **Customer Service:**

- Establish and maintain strong relationships with customers through effective communication and excellent service delivery.

- Address and resolve customer inquiries and complaints in a timely manner.

- **Continuous Improvement:**

- Stay up-to-date with the latest industry trends, technologies, and best practices.

- Identify opportunities for process improvements and implement changes to enhance service quality and efficiency.

**Qualifications:**

- Diploma or degree in Mechanical Engineering, Electrical Engineering, or a related field.

- Minimum of 2 years of experience in service engineering or a related field.

- Extensive knowledge of mechanical, electrical systems.

- Proficiency with diagnostic tools and software.

- Strong problem-solving skills and attention to detail.

- Excellent communication and interpersonal skills.

- Ability to work independently and in a team-oriented environment.

- Valid driver’s license and willingness to travel to various job sites.

1.Knowledge of Electrical & Mechanical

2.Few years of hands on experience on repair and servicing of machineries.

3. To assist for new machine installation, maintenance, troubleshoot and repair.

4.Able to work and communicate well with customers and colleagues.

5.Good working attitude

6. Travelling required and able to travel within short notice

Our client, a leading company in Singapore, is expanding. They value self-development, career progress and most importantly a healthy working culture. Join them in this exciting journey as a:

Service Engineer

Job description

1. Perform the maintenance service in a proper and correct manner as stated on the checklist

2. Attend emergency breakdown service as instructed by the team leader

3. Carry out testing & commissioning for A&A work and run the small size of project

4. Provide technical support to the Application Team

5. Co-ordinate with the Project and Application departments and provide necessary support when required by the Team Leader

6. Support the systems testing related activities with the Project and Application Teams

7. Liaise with sub-contractor to perform site survey for A&A work and to provide detailed information on equipment quantity and method for the installation to the relevant parties for preparation of quotation

8. Deliver good standard of workmanship and ensure accurate quantity and quality of the equipment to be installed at site

9. Conduct in-house training when is required

10. Perform standby duty and other ad hoc duties as assigned

Key Requirements

• Diploma/ Degree in Mechanical/Electrical/Electronic Engineering
• 2 years’ experience in security systems
• Strong knowledge in network and security systems, able to troubleshoot and rectify the network and systems related issues.

Remuneration:

• $2,500.00 - $3,600.00 per month

Work Arrangements:

• Work Location: In person

Please submit your updated and comprehensive CV to: [email protected] for a P&C discussion. Your CV should be updated and in MS WORD FORMAT ONLY (NOT PDF) with full career details, stating current or last drawn salary with full breakdown such as base, incentives, AWS, etc. and expected salary, contact details, educational qualifications, working experiences, reasons for leaving each past employment(s) and availability date.

For quicker processing, please indicate the position applied for on the subject header. We regret to inform that only shortlisted candidates will be notified. However, if you are not selected, we will explore other positions for you, in the near future. All applications will be treated with the strictest confidence.

What our client offers

Our client offers an attractive remuneration package, a fast-paced and exciting working environment and provides challenging opportunities for career advancement. They care about their employees. They are not just an employer. They are a Team. They do not just offer you a job, they offer you a career. By joining their team, you will find a strong purpose and deep meaning in everything you do. You will have the chance to make a real difference for customers, working alongside a passionate team of like-minded colleagues, while building your knowledge/skills and developing your career in a fun, dynamic and fast-growing organization.

Our client advocates fair employment practices, recruits talents based on merit and fit with their corporate values and complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. They are committed to achieving diversity and creating an inclusive working environment. They welcome all applications irrespective of social and cultural background, race, gender, age, religious belief or nationality.

Personal Data Protection Statement for Job Applicants

Please be informed that the personal data you provided by way of your job application to Grace HR Solutions will be collected, used and disclosed by or on behalf of Grace HR Solutions to determine or investigate your suitability, eligibility or qualifications for employment with Grace HR Solutions and/or its clients and manage your application for employment with Grace HR Solutions and/or its clients including identifying you as potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

Thank You!

ANDY LUCAS | CEI No: R24123824 |

Grace HR Solutions | EA Licence No: 22C1305 |

UEN: 53456396A

Company Overview

Grace HR Solutions is a boutique professional recruitment consultancy involved in the recruitment of permanent, contract, and temporary positions. We are fully committed to achieving excellence in every assignment through leveraging our vast candidate pool, industry connections, and strategic insights. As the total recruitment and staffing solutions partner, our goal is to provide our Clients the best staffing solutions through an integrated database network supported by localized content and services. We strive to be efficient and effective in matching the right candidate to the right job. Reach out to us to discover even more about how we can help you with all your staffing needs or your own career

Job Type: Full-time

Pay: $2,500.00 - $3,600.00 per month

Schedule:

• Monday to Friday

Location:

• Singapore (Preferred)

Work Location: In person

Key Duties & Responsibilities:

As Service Engineer, your main responsibilities will be to maintain, trouble shoot and service the Company’s products, on-site of our customers.

• Maintenance, Trouble Shooting & Servicing of boiler/ burners.

• Provide after-sales / on-site service to our customers

• Attending to complaints calls from customers, as and when required

• Installing, Testing & Commissioning of Company’s products equipment

• Included in the duty roster after-office-hour back-up

• Travelling to the regional countries, whenever necessary

• Any other duty as assigned by the Company

Requirements:

• Minimum of a Diploma in Mechanical/Electrical Engineer or equivalent a must

• Min 2years experience with boiler/burner and plant maintenance will be an advantage

• Knowledge in DCS ,PLC and SCADA systems.

• Experience and knowledge in M & E field and controls system.

• Self-motivated and ability to work independently

• Willing to travel to regional countries

• Engineering Drawing ( AutoCAD 2D, 3D, Isometric )

Workplace location: Joo Koon

Working hours: Monday to Friday 8am to 5.30pm & Alternate Saturday 8.30am to 12pm

Responsibilities:

• Perform servicing of Trane chillers & other HVAC equipment
• Carry out corrective and preventive maintenance for chillers and related equipment
• Have basic knowledge of overhaul & start up jobs on Trane chillers
• Liaising with customers to resolve complaints cases
• Coordination with vendors and contractors in job coordination
• Assist or involve in schedule planning & prepare technical analysis reports for management’s review
• Ensure all works carried out in accordance with the specified quality and EHS standards
• Any other duties as deemed necessary from times to times

Requirements:

• NITEC/ Diploma/ Degree in Mechanical, Electrical, Electronic Engineering or equivalent
• Relevant experience in Chiller Systems/ Air-conditioning
• Positive attitude

Our client, a leading company in Singapore, is expanding. They value self-development, career progress and most importantly a healthy working culture. Join them in this exciting journey as a:

Service Engineer

Job description

1. Perform the maintenance service in a proper and correct manner as stated on the checklist

2. Attend emergency breakdown service as instructed by the team leader

3. Carry out testing & commissioning for A&A work and run the small size of project

4. Provide technical support to the Application Team

5. Co-ordinate with the Project and Application departments and provide necessary support when required by the Team Leader

6. Support the systems testing related activities with the Project and Application Teams

7. Liaise with sub-contractor to perform site survey for A&A work and to provide detailed information on equipment quantity and method for the installation to the relevant parties for preparation of quotation

8. Deliver good standard of workmanship and ensure accurate quantity and quality of the equipment to be installed at site

9. Conduct in-house training when is required

10. Perform standby duty and other ad hoc duties as assigned

Key Requirements

• Diploma/ Degree in Mechanical/Electrical/Electronic Engineering
• 2 years’ experience in security systems
• Strong knowledge in network and security systems, able to troubleshoot and rectify the network and systems related issues.

Remuneration:

• $2,500.00 - $3,600.00 per month

Work Arrangements:

• Work Location: In person

Please submit your updated and comprehensive CV to: [email protected] for a P&C discussion. Your CV should be updated and in MS WORD FORMAT ONLY (NOT PDF) with full career details, stating current or last drawn salary with full breakdown such as base, incentives, AWS, etc. and expected salary, contact details, educational qualifications, working experiences, reasons for leaving each past employment(s) and availability date.

For quicker processing, please indicate the position applied for on the subject header. We regret to inform that only shortlisted candidates will be notified. However, if you are not selected, we will explore other positions for you, in the near future. All applications will be treated with the strictest confidence.

What our client offers

Our client offers an attractive remuneration package, a fast-paced and exciting working environment and provides challenging opportunities for career advancement. They care about their employees. They are not just an employer. They are a Team. They do not just offer you a job, they offer you a career. By joining their team, you will find a strong purpose and deep meaning in everything you do. You will have the chance to make a real difference for customers, working alongside a passionate team of like-minded colleagues, while building your knowledge/skills and developing your career in a fun, dynamic and fast-growing organization.

Our client advocates fair employment practices, recruits talents based on merit and fit with their corporate values and complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. They are committed to achieving diversity and creating an inclusive working environment. They welcome all applications irrespective of social and cultural background, race, gender, age, religious belief or nationality.

Personal Data Protection Statement for Job Applicants

Please be informed that the personal data you provided by way of your job application to Grace HR Solutions will be collected, used and disclosed by or on behalf of Grace HR Solutions to determine or investigate your suitability, eligibility or qualifications for employment with Grace HR Solutions and/or its clients and manage your application for employment with Grace HR Solutions and/or its clients including identifying you as potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

Thank You!

ANDY LUCAS | CEI No: R24123824 |

Grace HR Solutions | EA Licence No: 22C1305 |

UEN: 53456396A

Company Overview

Grace HR Solutions is a boutique professional recruitment consultancy involved in the recruitment of permanent, contract, and temporary positions. We are fully committed to achieving excellence in every assignment through leveraging our vast candidate pool, industry connections, and strategic insights. As the total recruitment and staffing solutions partner, our goal is to provide our Clients the best staffing solutions through an integrated database network supported by localized content and services. We strive to be efficient and effective in matching the right candidate to the right job. Reach out to us to discover even more about how we can help you with all your staffing needs or your own career

Job Type: Full-time

Pay: $2,500.00 - $3,600.00 per month

Schedule:

• Monday to Friday

Location:

• Singapore (Preferred)

Work Location: In person

1. Carry out site inspection at job sites
2. Troubleshoot technical issues at job sites
3. Prepare reports and quotations
4. Maintain existing customer base and provide quality csutomer service
5. Ensure prompt follow up to customer enquiries , work progress and defects work
6. Ensure smooth operation at sites and assurance to customers on quality
7. Develop new business opportunities and new networking
8. Any other Ad-hoc duties assigned.

• Min Diploma or Bachelor in Construction or Civil Engineering.
• Fresh graduates are welcome.
• Enthusiasm in soloving problem techincally
• Customer oriented attitude and good team player
• Possess good analytical skills and processing skils.
• Proactiveness and responsible
• Able to work independently and can handle stress
• Class 3 driving license with personal vehicle

Service Engineer

We are at the heart of every place that matters: as a leading global provider in the access solutions market, we enable people to move seamlessly in safe, secure and sustainable places.

Do you want your work to matter? Then join our team!

At dormakaba, more than 16,000 people from all over the world work together and grow together. If you are looking for exciting career prospects, if you want to fuel innovation and like tackling new challenges, then we would love to hear from you!

Our Singapore Service team is always on the lookout for talents and help you reach your best potential!

Role & Responsibilities

· Provide customer support for our Company’s products such as handling their enquiries with tact and courtesy.

· Perform on-site advice, installation, preventive maintenance and repairs of our Company products.

· Offer aftersales solutions and training to customers on product features, configuration, usage and maintenance.

· Proactive in informing customers of additional product and services we offer.

· Handle all essential resources, materials and equipments for effective and efficient delivery.

Key Competencies

· Good level of customer service experience.

· Good communication skills to enable interaction with internal and external customers.

Qualification:

· NITEC/ Diploma in IT/Engineering/Electrical/Mechanical/Computer-related or equivalent discipline.

· Candidates without prior working experience are welcome as on-the-job training will be provided.

· Possess a valid Singapore Class 3 Driving License.

Benefits:

· Learning culture where every employee is engaged in learning and development growth.

· Team programs and activities that celebrate individual and team’s success.

· Long service award recognition for our committed and dedicated colleagues.

· Health insurance and flexi-benefits cater for the employee’s health and wellness.

Is this you? Access your career at dormakaba today!

Diversity, Equity & Inclusion is part of our overall business and sustainability strategy. We consider all applicants equally throughout the whole recruitment process without regard to culture, age, ethnicity, gender identity, disability, marital status, language, national origin, physical/ mental ability, religion, sexual orientation, socio-economic status, underrepresented communities, etc. We do not use unfair selection methods for any of our positions, all employees are appointed based on performance and suitability for the role

Responsibilities

· Assist in installation, troubleshooting, and repair activities at sites.

· Test and / or repair electronic parts and accessories

· Electronic configuration

· Assist and support fellow team members as needed

· Meet productivity and quality goals.

Requirements

· Minimum GCE O Level/NITEC

· Experienced in troubleshooting Electronics / Electrical component

· Ability to handle and manage data and power connections.

Responsibilities:

• Install, service, and repair equipment onboard vessels
• Load and update software and use technical knowledge to address a variety of technical problems.
• Use the company’s schematics, block diagrams, and manuals to diagnose the fault and recommend relevant spare parts to be changed.
• Work closely with senior engineers as a start but will require to be independent after training
• Upon completion of the service job, write a service report for submission to the ship management or ship owners.

Requirements:

• Min Diploma requirement In Engineering related,
• Min. 1-year working experience
• Positive can-do attitude
• Willing to work overtime
• Experience in MS Office
• Team Player

Queenie Chua

R24125459

Empowering careers at ARJO

At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience. Does that sound like something that moves you too?

This could be your opportunity to begin a challenging and rewarding career in a healthcare company that empowers movement for people with mobility challenges.

What is the Opportunity?

A fantastic opportunity now exists for an enthusiastic and experienced Service Engineer to join our passionate, highly driven and successful Service Team based in our Singapore office.

Reporting to the Senior Regional Service Manager, the role of Service Engineer you will apply your technical knowledge to troubleshoot, repair, and maintain Arjo equipment and products for the Arjo customer on-site within the care facility. You will support customers by securing the best possible condition for mobility products and solutions. Your skills will help empower movement for people facing mobility challenges and increase the quality of lives for residents, patients and caregivers.

Your role will involve:

• Provide equipment on-site inspection, corrective & preventive maintenance activities & repair services to hospital, nursing home and home patients;
• Collaborates with user/s and department/s to understand needs and enable them with solutions;
• Timely completion and reporting of documents;
• Ensures accurate documentation on repairs/assessment/PM’s;
• Respond to breakdown calls;
• Promote service contracts;
• Maintain the safety and integrity of all serviced products in accordance with Company Policy;
• Be well presented and uphold the company's brand and guiding principles;
• Be able to operate within the companies OH&S guidelines including adherence to infection control policies and procedures;
• Any adhoc duties as assigned.

To be successful in this position, you will possess:

• Diploma/Degree related to Engineering, Computer Engineering/Science or related discipline
• Possessed at least 1-3 years of experience in IT network connectivity/integration-HL7 programming
• Technical background and/or with Autocad knowledge;
• Strong analytical skills, meticulous, energetic, resourceful and able to work under pressure;
• Field experience preferably within the Healthcare or service related sector;
• Proven track record of providing exceptional customer service by possessing good interpersonal and communication skills.

What we will offer in return

Work in a highly engaged and vibrant workplace culture. A flexible work environment, including hybrid (remote and office) work arrangements. You will support our vision to be the most trusted partner in driving healthier outcomes for people facing mobility challenges. In return, we recognize and value our global employees. You will have our full support, training and opportunities for professional development.

Why diversity matters to us

At Arjo, we believe in the power of diversity. We strongly encourage applicants from all parts of society, which means building a more diverse, equitable, inclusive and engaging environment – not only in the workplace, but also within the communities that we serve, work in and live in. We achieve this through a culture and mindset that values the uniqueness of all our people.

For more information about Arjo visit www.arjo.com

Successful applicants will be required to undergo relevant reference checks and a pre-employment medical check prior to appointment.

For those with a passion to improve mobility outcomes for others, a rewarding career at Arjo awaits. We look forward to receiving your cover letter and resume!

Job Purpose:

Service engineer to carry out preventive and corrective maintenance of machinery, industrial vehicles, heavy machinery and waste collection equipment.

Opportunity to develop as a professional within heavy duty machinery sector through continuous training programmes to ensure the necessary technical and skills.

Main Duties and Responsibilities:

• Preparation of necessary material and stock control
• Diagnosis of breakdowns, either electric, mechanic or hydraulic.
• Interpretation of electrical and hydraulic diagrams to apply correct solutions
• Inspection and repair of electrical, mechanical and hydraulic breakdowns and analyze possible malfunctions of machinery.
• Preparation of needs of materials and stock control

Accountabilities & Commitments Required

• Able to attend breakdowns after office hours and weekends
• Commitment to join a growing company and take full responsibility to be part of a team

Education / Qualifications

• Technical education
• Fluent in English
• Other laguanges

Job-related skills & abilities

• Class 3 driving licence
• Analytical Skills for problem-solving

Other requirements

• Customer Satisfaction, Aftersales, and Customer Service skills
• Previous experience in a similar role in the waste management industry will be a plus point

Job Description

What will you do?

Assist experienced engineer in any work assigned
Perform operation and maintenance task according to standard procedures
Perform commissioning and acceptance testing
Actively identify and promote new/additional services, parts, and products
Preparation of site-documents
Report Hardware inventory to HW Administrator/perform HW integration
Perform system start-up and installation test
Ensure continuous and sustainable growth of our maintenance base through customer relationship building
Equipment hardware and software fault clearance

What will you need to succeed?

Diploma/Degree in Electrical Engineering or similar qualifications
Ideally 1 – 3 years of relevant experience minimum
Operation & maintenance of product Engineering/technical knowledge, with knowledge in BMS
Customer centric mindset
Good knowledge of Microsoft Office tools
Proficient in written and spoken English and any additional native language spoken

We are an equal opportunity employer and value diversity at our company.

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

12 months Contract

Experience: Minimum of 4 + years

Location : Singapore

Shift: 3 - 4 days work week, 12 hours shift (8 AM - 8 PM, 8 PM - 8 AM) - NO WORK FROM HOME.

Responsibilities:

• Perform work in shifts to provide 24/7 on-site or on-call support.
• Incident and Problem management.
• Should have knowledge on SRE Best practices and able to adhere to SRE guidelines in the work.
• Provide root cause analysis techniques to determine cause and resolve complex system issues.
• Perform post-resolution follow-ups to ensure problems have been adequately resolved.
• Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders.
• Work with onsite and offshore teams across multiple technologies/applications
• Continuous improvement of the system, eq. removal of TOIL, job automation, performance tuning.
• Proactive management of production services by measuring and monitoring availability, latency, throughput, user journeys and overall system health.

Requirements:

• Diploma and above
• At least 4 + year experience in Application Support and incident management
• Keen on doing 12 hour shifts (3 - 4 days work week) and shifting schedule

Interested candidates, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform you that only shortlisted candidates will be notified.

Gelangre Reyanelle Gelario | REG No : R1870995

PERSOLKELLY SINGAPORE PTE LTD | EA License No : 01C4394

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Netpoleon Solutions is a well-established IT Network Security solutions provider and the Asia arm subsidiary of Macnica Inc – a Global Company with trillion-yen revenue.

Netpoleon Solutions has offices in Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, Myanmar, India, Australia and New Zealand, with its parent Company based in Japan.

We are now inviting individuals to join the Singapore office. Candidate applying should have a strong analytical mind and possess excellent cybersecurity skills and knowledge. If you have these qualities, you will embark on an exciting career together with us to pursue our strategic expansion.

Job Responsibilities:

• Customer Support: Respond to customer inquiries and technical issues via phone, email, chat, or ticketing system, ensuring prompt and courteous assistance for a positive support experience.
• Troubleshooting and Issue Resolution: Investigate and diagnose technical problems reported by customers or internal users. Utilise technical knowledge and problem-solving skills to troubleshoot software, hardware, network, or application-related issues and provide effective solutions.
• Technical Documentation: Create and maintain detailed documentation of support processes, troubleshooting procedures, and frequently asked questions (FAQs). Contribute to the knowledge base to facilitate self-service support for customers and enhance support team efficiency.
• Collaboration with Internal Teams: Collaborate with development, quality assurance, and product management teams to escalate and resolve complex technical issues. Communicate effectively with stakeholders to provide timely updates on issue resolution progress.
• Product Testing and Feedback: Assist in testing new product features, enhancements, or bug fixes to ensure their functionality and reliability. Provide feedback to the product development team regarding product improvements or potential issues identified during support interactions.
• Training and Onboarding: Support new customers or users during the onboarding process by providing guidance, training, and assistance. Help them understand product features, configurations, and best practices to maximize their usage and satisfaction.
• Continuous Learning: Stay updated with the Company's product offerings, industry trends, and emerging technologies. Continuously enhance technical skills and knowledge through training, certifications, and self-study.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Job Requirements:

• Technical Knowledge: Possess a solid understanding of computer systems, networks, software applications, and troubleshooting methodologies. Firm understanding of TCP/IP, OSI Layer, network security, Internet, DNS, network routing and switching, and common protocols.
• Communication Skills: Excellent verbal and written communication skills are essential. You should be able to effectively communicate technical concepts to both technical and non-technical users. Active listening skills are important for gathering information and understanding customer issues.
• Problem-Solving Abilities: Strong analytical and problem-solving skills are required to identify and resolve technical issues efficiently. You should be able to think critically, perform root cause analysis, and apply logical troubleshooting methods to reach resolutions.
• Customer Service Orientation: A customer-centric mindset and a passion for providing exceptional customer service are crucial. You should have the ability to empathize with customers, remain patient and calm during challenging situations, and deliver clear and concise instructions or solutions.
• Teamwork and Collaboration: The role of an Associate Support Engineer often involves working closely with cross-functional teams. You should be able to collaborate effectively with colleagues, escalate issues when necessary, and contribute positively to a team-oriented environment.
• Technical Documentation: Strong documentation skills are important for creating clear and concise technical documentation, troubleshooting guides, and knowledge base articles. This helps in ensuring consistent and accurate support practices.
• Adaptability and Learning Agility: The technology landscape evolves rapidly, so you must be adaptable and quick to learn new technologies, products, and tools. A proactive attitude towards continuous learning and staying up-to-date with industry trends is highly valued.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Other Information:

• Working hours: 9am to 6pm, Monday to Friday*
• Standby Duties after office hours on rotating basis with team members
• Salary will commensurate with qualifications and experiences
• 13th month AWS / Variable bonus
• Selected candidates may pursue specializations in the following areas in the future:

o Security Awareness

o Defensive Security

o Offensive Security

• Training consisting of in-house and vendor-led will be provided. Additional sponsored training available to confirmed staffs subject to performance assessment.
• This position is suitable for individuals with a strong technical background and professional experience, aiming to transition into a new technical role (i.e., Network Security Engineer) within another department at our Singapore office in the future.

*Support Engineers are required to be on 24x7 standby calls on a rotating basis throughout the year.

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Coordination, planning and execution of routine Maintenance and Operation job for Water/Waste Water treatment equipment & system
• Carry out plant performance monitoring, water quality checking, data trending and submit the analysis report to system owner.
• Water system trouble shooting and emergency response.
• Provide system improvement and modification solutions to customer along with engineering team.
• Good altitude and communication with clients to meet the client and system requirement.
• Good teamwork with multi-disciplinary engineering knowledge.
• Job coverage is the whole Asia Pacific region.

Qualifications

• Qualifications with Diploma or Degree in Mechanical or Chemical engineering
• Minimum 3 years working experience with Water & Wastewater treatment System.
• Hands on experience with RO membrane replacement, RO & EDI CIP Cleaning, MMF, ACF and Softener Media Replacement.

Role:Desktop Support Engineer L2

JD:

Installing, configuring, and maintaining desktop computers, peripheral equipment, and software within established standards and guidelines.
Working with vendor support contacts to resolve technical issues within the desktop environment.
Troubleshooting and repairing hardware and network connectivity issues.
Providing end-user support, resolving technical issues, and providing technical assistance for all Operating System and workstation applications.
Performing system upgrades including the installation of new hardware and software.
Ensuring systems interconnect seamlessly with diverse systems and active directories.
Documenting incidents, problems, and resolutions for future reference and for the knowledge base.
Training and guiding staff on the use of hardware and software.
Assessing the need for system reconfigurations (minor or significant) based on request trends and make recommendations.
Ensuring the security of desktop computers and data by establishing and following appropriate access controls.
Participating in hardware and software reviews and recommending purchases.
Maintaining an inventory of installed software, managing software licensing, and creating policies and procedures for upgrades.

Mon to Fri - 8am to 5.30pm

Responsibilities:

- Responsible for daily basis service work and handling new installation projects and testing commissions for air-cooled and water-cooled chiller.

- Routine servicing of Commercial Chillers (Air-cooled & Water-cooled chillers) onsite.

- Routine duties includes maintenance, troubleshooting and repair to commercial chillers, AHU, FCU, VRV CRAC, VRV Systems, including tear down and rebuild (overhauling).

- Able to read specifications and drawings by contractors.

- Inspecting and testing systems to verify system compliance with plans and specifications and to detect/locate malfunctions.

- Organise and keep up with records and report all faults, deficiencies and other unusual occurrences, as well as the time and materials expended on work orders.

- Responsible for adjusting system controls to settings recommended by manufacturer to balance systems handling for all types of refrigerant.

Requirements:

- Diploma/Degree in Mechanical Engineering

- Minimum 2 years of technical experience with knowledge in air-conditioning, Chiller, ACMV or HVAC systems

- Resourceful with good analytical and interpersonal skills

- Strong communication skills

- Good team player with ability to lead and multi-task

- Possess Class 3 driving license will be an added advantage

Role:

• Diagnose and troubleshoot problems with Marine Boilers.
• Carry out repairs on inboard and outboard marine boilers.
• Perform routine maintenance to ensure all shipboard systems are functioning properly.
• Travel domestically and internationally to service jobs on board vessels.
• Maintain cleanliness of the ship and engine room while onboard.
• Provide detailed reports on work performed and communicate the nature of repairs and services to customers.

Safety and Compliance:

• Follow all safety protocols and regulations to maintain a safe working environment.
• Ensure compliance with environmental regulations related to marine services and repairs.

Documentation and Reporting:

• Keep accurate records of all services performed, including time spent, parts used, and labor involved.
• Use service management software to log and track repairs and maintenance tasks.

Team Collaboration:

• Collaborate with other technicians and service team members to ensure efficient workflow and high levels of customer satisfaction.
• Assist in training and mentoring junior technicians as required.
• Perform any other duties as assigned.

Requirements:

• Diploma or equivalent; technical certification or associate degree in marine mechanics or a related field is preferred.
• Minimum of 2 years’ experience in marine service and repair for boilers.
• Strong mechanical skills and ability to solve problems.
• Proficient in using diagnostic tools and marine service equipment.
• Knowledge of marine engines, auxiliary engines, and cargo pumps.
• Ability to read and understand technical manuals and schematics.
• Capable of lifting heavy objects, working in various weather conditions, and performing physically demanding tasks.

Job Description

• Industry/ Organization Type: Manufacturing/Construction Machinery
• Position Title: Service Engineer
• Working Location: Tuas (Transportation Provided)
• Working Hours: Monday – Friday, 8.15 am – 5.15 pm
• Salary Package: Up to $4,000 + AWS + Meal Allowance + Company Transportation/Transport Allowance + OT
• Duration: Permanent

Key Responsibilities

• Conduct product delivery training for distributors and customers.
• Provide diagnosis guidance and analysis of fault found to Distributor / End-user, remotely via emails and/or calls.
• Carry out field services at sites in local and ASEAN countries.
• Furnish service report and recommendation of spare parts, assisting Parts team in locating correct spare parts from parts catalogue.
• Furnish Warranty claims and Quality report to drive quality improvement on our products.

APPLY NOW!!!

• Minimum Diploma in Mechanical/Mechatronics Engineering or relevant studies.
• With at least 2 years of relevant working experience in construction machinery industry.
• Able to read and understand Electrical, Hydraulic and Pneumatic schematic diagram.
• Process valid Class 3 Driving License.
• Comfortable with travelling internationally within Asia (Entitled to travelling allowance).

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65794 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114