Description
Subsea Operations Support Engineer responsible for the Operational support of one of the world’s largest and most complex networks. As a member of this team, you will have a unique opportunity to operate and maintain the subsea cables and get involved in all aspects of operations.
· Support multiple subsea cables O&M and troubleshoot a variety of issues in a timely manner.
· Perform fault isolation based on the troubleshooting outcome.
· Coordinate with NOC, smart hands and equipment manufacturers to resolve issues and restore service.
· Work cross-functionally and cross-regionally with other network operational support teams.
· Partner with and escalate to, various Meta teams in pursuant of restoring service and limiting impact.
· Manage and escalate critical events while communicating clearly and concisely. Document and optimize operational processes and procedures.
· Contribute to the creation of monitors, alerts, dashboards and metrics to drive continuous improvements.
· Identify areas for automation and create or participate in the solution with scripting or coding skills.
Minimum Qualifications:
· Knowledge and experience of Subsea and DWDM technology.
· Knowledge of Subsea technology including open cables, WSS ROADMs, Branching Units and Repeaters.
· Experience understanding architecture for system dependencies and translate these into deployable solutions.
· Experience in analyzing situations, troubleshooting, systems and tools, and problem solving.
· Experience managing and switching BU’s, WSS BU’s
· Experience managing PFE and troubleshooting complex subsea power and grounding issues.
· Experience in Subsea Operations, Deployments and Technology with 8-10 years industry experience
· Technical experience in telecommunication networks in the subsea optical transport networks including DWDM, network infrastructures, IP Networking equipment, optical testing, optical measurement principles, experience with photonic layer
· CLS Management experience including facilities maintenance and security
· Experience identifying key metrics/measures that will be used to evaluate success and validate the business impact of the program
· Experience in the Subsea O&M including (but not limited to), marine repair and maintenance (including depot testing and sparing), marine repair dispatch and spares loading
· Hands-on experience with CLS tools and test equipment, in managing landing party use and setup of equipment during repairs
· Familiarity with DCN operations, management, network security and architectures
· Documentation and communication experience.
· Knowledge with the Network Management system (NMS), Element Management system (EMS) and CLI interfaces of different vendor platforms.
· Ability to operate autonomously, strong analytical skills, coupled with a strong sense of ownership, urgency and drive.
