Total 3,854 quality assurance executive job vacancies in Customer Service category in Singapore

Pharma Logistics company - Institutional Service Admin

Duration: 6 months contract

Salary: $2800 fixed

Company shuttle bus pick up at Hougang and Ang Mo Kio

• To provide excellent customer services
• Handle and manage customers' enquiries
• Answer and manage phone calls, booking appointment
• Booking appointment, follow up, and reminder call for customers
• Key in data into the system
• Maintain the clealiness and tidiness of the spa
• Promote current promotion, spa package and products to customers
• Schedule the appointment for therapist
• Other ad-hoc duties assigned by Management

Our client is highly reputed in insurance domain

Responsibilities

· You will be part of a team of Customer Service Executives in delivering product updates and information to our valued customers via making outbound calls. You will be responsible for meeting performance targets set by the Team Leader, whom you will be reporting to.

· Make outbound calls to customers to provide product updates and information by following prescribed script and FAQ

· Achieve individual and team performance KPIs and goals

· Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with customers

· Gather customer feedback and sentiments and escalate to the Team Leader for further actions

· Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company

Highlight any potential concerns/ risks and proactively share best risk management practices

Skills/Requirement

· Minimum 1 year of experience in outbound call centres

· Insurance background will be preferred

· Minimum GCE ‘O’ Level / Diploma

· Excellent interpersonal and persuasive skills

· A good team player with ability to multitask and meets stringent service standards

· Well organized and systematic in work

· Keen to learn and positive work attitude

· Proficient in Microsoft Office

· Meticulous in documentation and fulfillment work

· High level of integrity, take accountability of work and good attitude over teamwork

Take initiative to improve current state of things and adaptable to embrace new changes

We regret to inform that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No. 01C4394 • EA Registration No. R1551626 (SUJA THERESA FRANCIS)

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By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

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Your Role

We are looking for a Customer Service Executive to facilitate and manage daily freight forwarding activities.

What Will You Do

• Responsible for facilitating and managing activities involving sea export, sea import, warehouse and truck.
• To monitor pre-alert documents from Origin offices or sales support (sea import only).
• To coordinate and execute the cross-trade business of other countries related to Singapore business.
• To support the network or agent business in response to shipment arrangement and information as and when required.
• To track and trace shipments, researching and resolving any issues regarding billing or shipping discrepancies, communicate timely correspondence back to both customers and vendors.
• To handle all customers' enquiries timely and effectively.
• Sourcing for rates from service providers as per the sale or customer's enquiry.
• Coordination of shipment operation (airfreight / sea freight / cross-border trucking) with overseas offices and local subcontractors in accordance with customer requirements.
• To provide comprehensive service to all aspects of customer's requirement or problem solutions to handle their shipments.
• To prepare invoices for customers, check subcontractor’s invoices and prepare reports for internal and external customer.
• Ensure compliance with customer's Standard Operating Procedures (SOP).
• To prepare SOP for our internal use.

What Do You Want

• At least a Diploma or Degree in any field, preferably in Logistics and Supply Chain Management.
• At least 4 years of operation experience in 3rd Party Logistics and distribution, Freight forwarding or warehousing industries.
• Have good Knowledge of customs, Freight Forwarding (Import / Export / Cross-Trade / Ocean / Air / Trucking) and regulatory requirements.
• Previous US, Europe, China or Japan trade experience in freight forwarding will be added advantage.
• Familiar with INCOTERMS and proficient in handling international shipping documents.
• Have knowledge in permit declaration, chamber or notary public certificate of origin.
• Good interpersonal and communication skills.

Responsibilities

• Consistently analyse relevant Aftersales Market data along given parameters, e.g. age distribution, car models, customer retention customer segment, components and parts
• Based on Market Analysis and in coordination with Brand Principal, initiate and conduct programs, campaigns and promotions to improve retention, throughput, parts sales/throughput, labour sales/throughput and revenue.
• Regularly monitor and market intelligence on pricing for parts, labour and accessories to meet revenue- and profit targets.
• To assist the Aftersales Development team in strategic sourcing for Aftersales through the development of sourcing strategy, management of tender projects, supplier development, contract management and negotiation etc. to generate cost savings and maximize profit
• Management of business partners, suppliers, and contractors to ensure they adhere to contract scope and requirements; at the same time ensuring they are well integrated with employees and work processes
• To develop creative strategies to improve sales of existing products/services and/or to source suitable new products/services for cars.
• To engage in projects to open up new opportunities and revenue streams for Aftersales
• To develop programs and strategies to achieve various business objectives such as parts purchase targets, VoC targets, Group Financial targets, customer retention etc.
• To assist in managing the various Aftersales customer feedback channels such as VoC survey, Aftersales email, Call Centre, Salesforce etc to ensure that the customers feedback is being attended to
• Management and optimization of the customer experience and contact jointly with CRM team via various channels such as Call Centre, emails, SMS and phone calls.
• Work closely with Sales, Marketing, CRM, Parts, Service, and other support teams for all Aftersales collaterals
• Ensure that marketing collaterals and communications adhere to company standards, Brand Principal and government bodies guidelines and requirements
• To manage the relationship with Brand Principals (& CRM Department)
• To collaborate with the marketing department to build customer loyalty programs with Service Managers

Requirements:

• At least 3 years of working experience
• Excellent presentation skills
• High degree of interpersonal skills
• Ability to read and interpret raw data and summarize it into a concise report.
• Knowledge of the automotive market preferred.
• Monday to Thursday 8.30am to 6.00pm,Friday 8.30am to 5.30pm, Alexandra
• Job Reference: QX7WYYY3

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

Key Responsibilities:

• Retain and grow customer accounts with incremental commitment
• Develop and leverage relationships to improve customer retention
• Manage renewal process and negotiate multi-variable contracts
• Develop strategy to ensure assigned accounts are renewed on a timely manner
• Monitor outstanding renewals and develop a robust follow-up system
• Contacting and follow-up with customers and partners to ensure a timely renewal process
• Preparing renewal quotes for current contracts
• Cooperating with the sales team and assist in selling renewals and promoting up-sell opportunities
• Be the principal point of contact for key customers and leverage on the internal resources to meet their requirements
• Act as the customer champion with consistency on areas of improvement and initiatives to retain our customers through better product and service output
• Provide accurate and timely forecasts on a periodic basis

Qualifications:

• Bachelor's degree in Business Administration, Computer Science, Engineering, or related field
• Experience in a sales capacity within the technology or software industry preferred
• Strong understanding of SI services and solutions.
• Excellent communication, negotiation, and interpersonal skills.
• Strategic mindset with a focus on achieving targets.
• Adaptability to fast-paced environments

Our Client is a leader in the Environmental industry in Singapore. Due to their current expansion plan, they are looking for a Executive Assistant to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities

• Manage the Managing Director’s calendar, meetings, scheduling appointments, and travel arrangements.
• Minutes taking and handling sensitive information in a confidential manner
• Monitor email and manage phone calls
• Manage various office communication use appropriate office communication tools.
• Assist in preparing presentations, reports, and correspondence for internal and external stakeholders.
  File management, expense reimbursements, and other administrative support.
• Communicate and liaise with internal and external stakeholders and providing information or redirecting as appropriate.
• Ensure and managed physical and electronic documents
• Any ad-hoc duty as assigned

Requirement

• Min Diploma in Business Admin
• Min 4 years of relevant experience
• Proficient in Microsoft Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

• 1 Year Contract - Renewable

• 5 days work – 9 am - 6 pm

• Industry: Security Surveillance

Responsibilities:

● Making & receiving customer inquiry calls

● Handling customer complaints

● Collecting & analysing customer feedback

● Responding to customer reviews

● Support software training & software installation with customer

● Intervention driver fatigue cases for commercial bus & SME companies

● Assist in the retrieval of camera footage for customers

● Prepare usage report for sales team for grants claim

● Prepare telematic reports for customers to improve driver behaviours & help

reduce accident cases

● Data analytics for software & product accuracy

● Back-end QC check for new vehicle installation project

● Observe & monitor for server performance

● Arrange CCTV installation or maintenance booking with the customer

Requirements:

● Interpersonal and customer service skills

● Analytical and problem-solving skills

● Multitasking and organizational skills

● Ability to answer a high volume of calls and/or emails daily

● Ability to share work among the customer service team

● Attentiveness and patience

● Time-management skills

● Ability to find positivity in any situation

EA Licence No:18C9251

EA Reg ID: R1988835

• Prepares accurately and promptly all relevant custom permits, certifications etc. via various portals as required by Government Authorities and/or customers.
• Keeps abreast of company’s Trade Compliance Policy and attends Compliance Trainings as required.
• Reports any shipping documentation error to supervisor immediately.
• Creates SAP Order Acknowledgements and / or convert them to Sales Orders in an efficient manner.
• Understands, reviews, and negotiates Letters of Credit (L/C).
• Generates shipping documents as stipulated in the L/C and ensures timely submission to negotiation banks for L/C transacted sales order.
• Generates Delivery Order and perform pick & pack process where necessary.
• Provides delivery information or shipment advice, where necessary and as assigned
• Generate invoices to customers on goods delivered/issued.
• Creates other accounting documents such as credit / debit notes as required
• Responds promptly to customer inquiries in a courteous and professional manner
• Verifies transporters and warehouse bills, where applicable.
• To audit LC terms and conditions and prepare LC negotiation documents for payment collection.
• To coordinate with import agency to handle Customs clearance process.
• To liaise with transporter, warehousing staff and customers to ensure timely shipment/delivery of orders.
• To prepare periodical sales reports, check monthly billings of transporters/warehouse and make monthly stock reconsolidation.
• Performs any other related task as assigned by supervisor and/or manager.

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

MAIN DUTIES AND RESPONSIBILITIES

Resource Management

• Work with Assistant Director to ensure efficient operations and excellent patient experience
• Utilize data to review and analyze resource utilization and operational bottlenecks, and drive plans to address gaps or improve effectiveness/productivity
• Assist HOD(s) to manage resources (room/manpower) allocated by actively engaging Clinic Manager (s), Department Clinician(s) and relevant stakeholders in improvement discussions.

Clinical & Service Quality

• Assist Assistant Director to track and monitor clinical and service quality indicators (including those mandated by MOH) and drive plans to improve/maintain the performance indicators
• Facilitate and drive process improvement projects, working closely with the Head of Department(s) and Clinic Manager(s) to ensure projects meet the objectives and outcomes
• Assist Department Clinicians in the development, implementation and review of patient care path / clinical protocols
• Ensure that the branding and service standards are upheld and participate in discussions/initiatives to shape and improve the experience
• Ensure that operation procedures and work instructions for the Department(s)/assigned clinics are up to date and regularly reviewed

Business Planning

• Review, develop and drive business plans for the assigned clinics/disciples, working closely with the Head of Department and Partnership Development department
• Develop deep understanding of the services of the assigned clinics/disciplines, the customer segments, demand trends and competitive landscape
• Review service offerings and pricing to ensure that it meets demand and business strategies/plans
• Develop and operationalize clinic workflow to facilitate the delivery of the business and needs of the various customer segments/referring channels
• Track and monitor the uptake of services and work closely with Partnership Development to drive review and refinement of business plans

Financial Management

• Review monthly P&L, identify key levels and implement initiatives and strategies to improve performance (revenue and expenses) by working closely with the Clinic Manager/Cost Centre Manager/Head of Department and Partnership Development team
• Assist the Clinic Managers/Assistant Director in reviewing capital expenditure/manpower resourcing and putting up justification for any spending request
• Perform forecasting of operating/capital budgets, if needed

Project Management and Administrative Functions

• Ensure the necessary department/clinic/division monthly reports (either requested by Head of Department/Assistant Director, Operations) are submitted on time for review and with complete accuracy
• Plan, coordinate and project-manage facilities/equipment upgrading projects and any hospital-level projects (e.g. IT infrastructure)
• Ensure equipment in the clinics are up to update and assist to manage the purchase/renewal of equipment, if needed
• Ensure all required licenses are up to date for the assigned disciplines/clinics
• Familiar with regulatory requirements for the assigned disciplines/services and work closely with the relevant stakeholders (Head of Department, Clinic Manager) to implement plans to comply with requirements
• Conduct periodic review of assigned clinics/disciplines compliance to regulatory requirements, directives and departmental/hospital standards/protocol for the assigned clinics/disciplines
• Manage service agreements for the assigned clinics/disciplines

General

• Lead change management initiatives and undertake any strategic projects assigned
• Participate in hospital-level projects and workgroups
• Provide Secretariat support for division/department meetings including writing meeting minutes and following up on meeting action points
• Participate in hospital’s emergency planning exercise and render support in hospital emergency or incidents, when required
• Assist to carry out any other duties as assigned by Reporting Officer

Requirements:

• Any general degree holder through a related field like healthcare management will be an advantage
• At least 5 years of relevant working, preferably in healthcare environment/operations with some team leading experience

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Contract Executive

Andrea Eunice Tan Min Er

(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

Call centre agent

• Handling inbound and outbound call
• Providing customer support
• Resolving inquiries or issues
• Other ad hoc duties as assigned

Front desk executive

• Greeting patients
• Scheduling appointments
• Managing patient registration
• Processing payments
• Handling inquiries.

Requirements

• Min. N/O Level
• Can start as soon as possible
• With relevant experience will be an advantage

Interested candidates please prepare an updated resume and WhatsApp me at https://wa.me6590548515 OR email at [email protected]

Recruit Express Pte Ltd (Healthcare & Lifescience)

EA Personnel Name: Cindy Wong Xin Yi
EA Personnel No: R2095121

Company EA license number: 99C4599

Responsibilities:

• Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings.
• Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.
• Ensure guest room security, emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested. Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Requirements:

• Minimum Diploma in Hospitality
• Able to perform rotating shifts
• Positive attitude and outgoing personality and good public relations skills
• Previous experience in hospitality and Opera knowledge will be advantageous

About Us

Established in 1972, Guardian Health & Beauty is Singapore’s Number 1 Health and Beauty retailer. With more than 126 stores nation-wide, it retails a comprehensive range of health & beauty products. Guardian has evolved from its pharmacy roots to a holistic one-stop solution for customers’ health and beauty needs. It continues to expand its products and service range to meet the redefinition of beauty by today’s customers – where health meets beauty.

With a strong health heritage, it has the largest network of award-winning pharmacists and a wide selection of health products. Professional services such as patient-care counselling, dispensary services, beauty and personal care solutions are offered at stores as a convenient one-stop for health and beauty. Guardian also operates its online store with more than 9,000 products available and offers the “Click & Collect” services. For more information, please visit www.guardian.com.sg. Follow Guardian Health & Beauty on Facebook, Instagram, Telegram, Youtube and TikTok.

Guardian Health & Beauty is a Progressive Wage (PW) mark accredited company.

The Role

• Data Integration & Solutions:

Collaborate with teams to integrate data analytics into store operations, aligning with business goals. Conduct user acceptance testing for seamless integration of new tools and solutions.

• Operational Efficiency:

Leverage data analytics to identify process bottlenecks, support daily activities, and streamline operations.

• Data-Driven SOPs:

Lead the development and implementation of data-driven standard operating procedures (SOPs) for stores, ensuring compliance and track performance through analytics.

• Inventory Management:

Facilitate post stock take effort by generating report to kick off investigation.

• Continuous Improvement:

Drive continuous process improvements by analysing data, implementing self-checkout initiatives, and simplifying POS transactions.

• Data Insights & Communication:

Contribute data insights to new business development strategies, enhancing customer engagement through personalized experiences. Develop and maintain data dashboards and reports for clear communication of insights and monitoring of operational KPIs.

• Digital Communication Strategy:

Develop and execute a comprehensive digital communication strategy aligned with organizational goals, leveraging various digital channels and platforms. Manage internal communications, curate engaging content, and measure effectiveness through digital metrics and analytics. Lead crisis communication, inspire store teams through digital events, and stay updated on industry trends and technologies.

Requirements

• Proficiency in digital communication platforms, content creation, and analytics tools.
• Strong written and verbal communication skills for crafting effective digital messages.
• Crisis management experience, with the ability to navigate digital communication during challenging times.
• Experience in organizing and facilitating engaging digital events and engagement programs.
• Adaptability to technological advancements and a digital-first approach to communication.

Benefits

Team Member Discount
Subsidized Medical and Dental Benefits
Training Opportunities
Career Advancement

Location: Tampines North

Our client is a FMCG industry, one of the leading players to provide foodservice. Due to business needs, they are now recruiting a Stock Control Executive to be part of their team for ongoing transformation projects. They are located in the West.

Duties of Customer Service Executive:

• Coordinate customer orders from start to finish, overseeing the entire order-to-cash process
• Collaborate with various teams to promptly address requests and issues
• Handle return processing and manage price adjustments
• Expedite and monitor customer orders, responding to inquiries via email, WhatsApp, etc.
• Implement corrective measures to address customer concerns and improve order fulfillment
• Ensure compliance with company and business policies, managing open sales orders and ensuring smooth order processing

Requirements:

• Min Diploma in Business Admin / Supply Chain
• Minimum of 1 year previous Customer Service experience in an F&B / FMCG environment including management of complex/challenging customer issues

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

• Responsible for processing customer confirmation order.
• Managing delivery coordination.

Requirements:

• Diploma and above.
• At least 1 year of experience in doing order-processing.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

• 5 days work week
• 3 mins from MRT (Ubi Station)
• Career Progression
• Dynamic working environment

Job Description

• Selling of New/Used Car sales
• Responsible for following up with potential clients
• Arrangement for handover of cars
• Other duties assigned

Job Requirement

• Positive working attitude, keen to learn and willing to take up job challenges
• Good communication skills
• Possess Class 3/3A driving licenses

Interested candidate can send in your resume in Microsoft Words, along with a picture of yourself to:

[email protected]

We regret to inform that only shortlisted candidates will be notified.

Thank you for applying.

EA License No.: 23C1894

EA Personnel No.: R1656105

• MNC
• Up to S$3,200
• Minimum 2 years of relevant working experience in Customer Service
• Experience in Food/Fast Moving Consumer Goods (FMCG) industry will be preferred

Our client, a leading quality food provider and wholesaler, is looking for suitable talents to join their growing business as Customer Service Executive.

RESPONSIBILITIES:

• Responding promptly to customer inquiries
• Processing and coordinating customers’ orders, forms, applications, and requests
• Ensure customer satisfaction and provide professional customer support
• Communicating with customers through various channels
• Communicating and coordinating with various internal staff and stakeholders as necessary pertaining to customers’ orders, enquiries etc
• Good understanding and knowledge of company’s products
• Generates and processes new sales leads as necessary
• Update of product item code in the company’s system and expiry date management of products
• Compile and generate various monthly reports for the sales team

REQUIREMENTS:

• Diploma in Business or related disciplines
• Minimum 2 years of related experience in Customer Service, preferably with food & beverage exposure
• Positive attitude and customer service minded
• Proficient in Microsoft Office applications (Excel, Words)

OTHER INFORMATION:

• Location: West
• Working hours: Monday to Friday, Office Hours + Rotating Saturday (half day)
• Salary: Up to S$3,200 (Salary will commensurate according to experience & qualifications).
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or call your Friendly Consultant, Florence at 6590 9906 or WhatsApp 8655 6810 for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

• Company located at Loyang Way

• Working hour: 9am – 6pm (Monday – Friday)

• AWS + Variable Bonus

• Excellent Welfare & Benefits

• Well Established Freight Forwarding Company

Job Scope

• Handle inquiries, prepare quotations, handle shipment activations and cross trade shipments.
• Coordinate with customers for their incoming, outgoing and cross-trade shipments.
• Coordinate with Overseas Agent for shipment activities.
• Understand import and export process.
• To complete all required documentations on time.
• To provide assistance with sales and marketing activities as required.
• Handle customer's issues, take appropriate action and/or notify relevant person and office to prevent a re-occurrence of customer issues.
• Ensure accurate data entry in reports.
• Any other ad hoc task assigned

Requirement

• Diploma / Degree in Supply Chain Management / Business Studies or equivalent
• 2 – 4 years of relevant working experience in related industry

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

YEOW CHANG FU (R23118759)

EA Recruitment Pte Ltd

EA License No: 21C0492

About Us

Established in 1972, Guardian Health & Beauty is Singapore’s Number 1 Health and Beauty retailer. With more than 126 stores nation-wide, it retails a comprehensive range of health & beauty products. Guardian has evolved from its pharmacy roots to a holistic one-stop solution for customers’ health and beauty needs. It continues to expand its products and service range to meet the redefinition of beauty by today’s customers – where health meets beauty.

With a strong health heritage, it has the largest network of award-winning pharmacists and a wide selection of health products. Professional services such as patient-care counselling, dispensary services, beauty and personal care solutions are offered at stores as a convenient one-stop for health and beauty. Guardian also operates its online store with more than 9,000 products available and offers the “Click & Collect” services. For more information, please visit www.guardian.com.sg. Follow Guardian Health & Beauty on Facebook, Instagram, Telegram, Youtube and TikTok.

Guardian Health & Beauty is a Progressive Wage (PW) mark accredited company.

The Role

• Prepare and submit all system maintenance forms to GBA daily before the cut-off time
• Prepare payment requisition
• Prepare monthly billing for claims/promotion/new product listings, & etc
• Liaise with suppliers on promotions forms and claims and settle discrepancies
• Prepare and compile agency format for submission to marketing, store bulletin and letter of authorization to vendors
• Prepare sales report and analysis for Merchandise Manager and Category Manager
• Prepare article creation for national Brand and own Brand
• Prepare supply chain OSD file and spaceman file
• Raise supply chain: GRN888, GRN999, ad-hoc allocation and expiry feedback
• Prepare promotion listing via securing support, consolidation and running tool
• Prepare BMO slides presentation and meeting
• Any other ad-hoc administrative tasks

Requirements

• Diploma in Business Management
• Min 1 year of relevant experience in retail or FMCG industry
• Dynamic, self-motivated and able to work under pressure
• Possess excellent communication (spoken and written) and interpersonal skills
• Proficient in MS Excel and Powerpoint

Benefits

Team Member Discount
Subsidized Medical and Dental Benefits
Training Opportunities
Career Advancement

Location: Tampines North

Salary: S$3500

Working Days: Monday - Friday

Working Hours: Monday - Thursday 830am-6pm, Friday 830am-530pm

Location: Chinatown

Contract Period: Yearly renewable based on performance and business needs

Job Responsibilities:

The role responsibilities:

• Reports directly to the Quality Service Experience Manager (QSM)

• Responsible in providing excellent service to all customers

• Handle mailbox enquiries and resolve customers issues via email communication and personalised calls

• Ensure accuracy of data collected from the customers

• Maintain and update the survey database with proper notes indicated in the system

• Responsible for distributing enquiries and follow ups to relevant teams, stakeholders and departments

• Fulfil the service level agreement by responding to all emails within 3 working days turnaound time and ensure prompt follow up on cases

• Provides daily email summary report to the QSM

• Escalate to the QSM on challenging issues or complaints received through mailbox channels

• Work closely with inbound/outbound Project Experience managers in developing quality service operational SOPs and processes

• Analyses service quality across the contact centre and provide recommendations on ways to improve productivity and customer satisfaction to achieve highest level of service excellence

• Using various data such as contact centre daily service level, customer satisfaction, surveys data accuracy and call/complaint logs to develop strategies and techniques which enhances the overall effectiveness of the contact centre operations

• Train and guide employees to create a culture of service excellence

• Any other ad-hoc duties

Job Requirements:

• Singaporean
• 2 years and above of call centre experience providing training or audit

If interested, Whatsapp Ke Xin at 9116 8457 ( https://wa.me/91168457 ) directly.

We regret to inform that only shortlisted candidates will be notified. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg EAP No. R22108443, Lim Ke Xin Michelle

• Basic salary: $3,000 - $4,500
• 100% WFH, Flexible hours
• Completion bonus: 2 months per year
• There is 1 month Training on whole May, Mon - Fri (9.00am - 6.00pm)
• Logistics & Warehouse Industry.

Job Responsibilities:

• Generate Invoices, Credit Notes, and Statements of Accounts.
• Monitor and process receipts.
• Resolve billing discrepancies and unmatched receipts promptly.
• Manage intercompany billings for accurate transactions.
• File e-documents and invoices efficiently.
• Proactively address customer queries and resolve AR issues.
• Assist in bank reconciliation and drafting audited financial statements.
• 14k transactions per month.

Job Requirements

• Minimum Diploma in Accountancy/Finance/Business or equivalent.
• Minimum 2 to 3 years relevant experience.
• Immediate starter is added advantage.

For consideration, kindly submit your CV or TEXT +65 9422 1220 for confidential discussion.

*Only shortlisted candidates would be notified*

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22111807 | Yap Teng Hui

Your Role

We are looking for a Call Centre Executive to provide administrative support for corporate and insurance patients.

What Will You Do

• Manage and provide administrative services such as assisting patients with their appointments and making arrangement pertaining to their medical treatments.
• Perform service recovery such as managing complaints from patients.
• Chaperoning of patients to ensure smooth treatment process.
• Provide administrative support for corporate & insurance patients such as letter of guarantee, insurance forms etc.
• Ensure operability of patient hotline and to attend to enquiries from patients and clinics.
• Keep accurate and compete records consistent with regulations, policies, and procedures.
• Organise and prioritise own workload to ensure provision of quality services.
• Demonstrate an organised, effective, and timely approach to all tasks.
• Build and strengthen client relationships to achieve long-term partnerships.
• Develop a thorough understanding of our products and service offerings.
• Meet regularly with other team members to discuss progress.
• Generate progress reports for clients and senior leaders within the organisation.
• Other duties and projects assigned by your reporting officer as required.

What Do We Want

• At least an O Level or equivalent.
• Have experience as a Cabin Crew.
• Good interpersonal and communication skills.
• 5 days work week.

Salary: $2200

Working Days: Monday - Friday

Working Hours: Monday - Thursday 830am-6pm, Friday 830am-530pm

Location: Thomson Caldecott

Contract Period: 1 year

Job Responsibilities:

• Retrieval of new transport requests
• Updating database on the new transport requests
• Creation of WhatsApp chatgroups with the details of requests for CPO’s confirmation
• Maintaining and updating weekly transport schedule
• On standby to fetch children aged one to 18, including those with special needs, behavioural issues, etc, for the purpose of the child’s schooling, medical/psychological assessments, and appointments and access with parents.

Assist with other admin work and ad-hoc duties which may be assigned by supervisor

Job Requirements:

Diploma

Singaporean

If interested, Whatsapp Ke Xin at 9116 8457 ( https://wa.me/91168457 ) directly.

https://go.persolkelly.com/home

We regret to inform that only shortlisted candidates will be notified. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg EAP No. R22108443, Lim Ke Xin Michelle

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• Responsible for vessel’s operation related duty, close co-ordination with trading ops team /shipper/receiver/port agent / surveyor etc.
• Handle end-to-end operations of vessels, adhering to charter party terms
• Relaying of voyage instructions
• Manage port calls & vessel expenses
• Maintain close communication with Masters, to ensure cargo stowage, operations in accordance with the local requirements.
• Perform post-fixture activities (handling freight invoices, demurrage/despatch and verifying port disbursement accounts)
• Close monitoring of the vessel’s movement and performance.
• Resolving operational issues to ensure the smooth running of voyages.

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

Job Expectations

• Overseeing and ensuring that hotel operations run smoothly.
• Providing guests with a comfortable stay by ensuring that guest rooms, public areas, lobby, and other facilities are well-maintained.
• As a leader, nurture a high-performance culture within the Front Office department.
• Collaborate with Housekeeping to ensure that guests will be able to experience a clean and comfortable stay.
• Collaborate with Security to ensure efficient surveillance of the property and proper reporting/ follow-up of incidents.
• Be updated on the trends, evolving guests’ expectations, and changing needs relating to accommodations, services, and facilities.
• Identifying and implementing ways on how to improve organisational effectiveness.
• Ensuring maximum utilisation of rooms to boost the revenue for the organisation.

Requirements

• O-Levels or equivalent.
• At least 5 years’ of relevant experience in hotel operations and management.
• Able to work rotating shifts, weekends and Public Holidays.
• A team player with excellent interpersonal communication skills, positive attitude, enthusiasm, and initiative.
• Knowledge in Opera System.
• Able to lead the team and drive results.

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R22090617 | Zhao Zi Yuan (Anna)