Total 3,854 quality assurance executive job vacancies in Customer Service category in Singapore

Responsibilities:

• Engage with IT suppliers for the upkeep and monitoring of software licences and hardware maintenance.
• Work closely with vendors to negotiate and procure office technology equipment and software as needed.
• Oversee IT security measures, including the installation and management of antivirus software across all desktops, laptops, and other IT devices, as well as conducting weekly data backups for servers.
• Set up Local Area Networks (LAN) and assign IP addresses as required.
• Offer Helpdesk support to all users, ensuring their IT issues are resolved promptly.
• Prepare and configure new PCs and laptops, including tasks such as creating email accounts and setting up mailboxes.
• Facilitate the installation of CCTV systems within office premises and for end-users.
• Possess a robust understanding of the latest operating systems and network protocols.
• Undertake various other IT-related tasks, such as updating the company website.
• Maintain an up-to-date inventory of software and hardware, ensuring proper documentation is kept.
• Carry out any additional duties that may arise on an ad-hoc basis.

Requirements:

• At least Diploma/Degree in Information Technology/Computer Science or equivalent
• At least 3 years of experience in the related field is required for this position.
• Able to start immediately/within 2 weeks.
• Possessing CompTIA, A+, MCTS is at an advantage.
• Good Analytical Skills, Fast Learner, Shows Initiative, Honest and responsible
• Able to work 5.5 days workweek (Saturday half day), compensated with performance bonous

Interested applicants, please write in through MyCareersFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Our client is a leading logistics service provider for restaurant chains around the world. Due to business needs, they are now recruiting a Customer Service Executive to be part of their Sales Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Customer Service Executive:

• Coordinate and execute order processing activities to meet customer requirements.
• Ensure accurate handling of special orders and timely resolution of customer complaints.
• Maintain effective communication with internal and external stakeholders.
• Record keeping, report generation, and document filing.
• Collaborate with teams to provide satisfactory solutions to customer issues.
• Address inquiries promptly via phone and email.
• Assist with sales billing reconciliation and handle returned delivery notes.
• Perform ad-hoc tasks as assigned.

Requirements:

• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsibilities:

• Managing a service desk which coordinate and update the progress of the Service Request, System Change and Enhancement from various stakeholders
• Manage the service delivery of shared IT services to stakeholders and ensure SLA and customer satisfactory level KPI are met.
• Provide assistance and liaise with maintenance contractors in the area of IT service request, change and incident management for Data Centre Operations, Technical Services and IT Infrastructure aspect.
• Manage of IT operational risk and issues, system performance and availability.
• Oversee lifecycle maintenance activities of hardware and software includes preventive maintenance, and product life span.
• Review and recommend procedures, processes and policies to enhance data center operations and service delivery to all stakeholders.
• Maintain the operation certification standards and involve all IT audits and assessments.
• Involve project management (including new initiatives) to ensure all timeline is meet.
• Liaise with vendors for IT-related matters.

Requirements:

• Diploma/Degree in Computing Science, Information Technology, Engineering or equivalent
• 3 years’ experience in IT operations, service delivery and management or service desk management
• Strong verbal and written communication skills.
• Good communication, writing and presentation skills
• Strong understanding of system and network operations standards and knowledge, with ITIL certification will be advantageous
• Able to support after office hours (Include Sat, Sun & PH) for incident or downtime for maintenance.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24204

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Salary: up to $3.8k

Job Duration: 6 mths

Working Days & Hours: Monday to Friday 8.00am to 5.00pm

Location: Aljunied

Job Description:

• Managing diaries, organising and coordinating meetings, events and school wide calendars
• Accurately recording minutes from meetings including Senior Leadership Team,
• Monthly Management, and meetings which involved the Principal
• Liaising and compiling of document deck with corporate HQ in Malaysia
• Assisting and organising the recruitment process with all stakeholders
• Liaising with internal and external vendors on School’s F&B needs required during meetings and school’s events including staff bulletin and birthday celebrants names
• Organising, filing, coordinating of documents and meetings to ensure efficiency
• Administration of document control, licences and website updates, as directed
• Analysing and manipulating statistical data as and when required
• Providing support to other administrative functions including, but not limited to, admissions, learner services and accreditation
• Distributing memos, emails and weekly bulletins
• Coordinating and organising HQ guests and management in Malaysia on meetings and food
• Using a variety of software packages, such as Google tools and MS Office to produce correspondence and documents, and maintain presentations, records, spreadsheets and databases
• Involvement in whole school events and activities as required

Job Requirements: Min Diploma in Business Management

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Job Summary:

Salary package: Basic $2,600 - $3,500 + Performance Bonus
Working hours: Mon - Fri: 9AM - 6PM
Working location : Tai Seng

Job Responsibilities:

Import Shipments

· Coordinate with brand principals/suppliers, service providers to manage shipping arrangements (import)

· To check the best quotation before to decide the shipping mode for all import shipments

· To remind merchandisers if the freight cost is exceeded from landed cost calculation before arrange the shipment.

· Follow up with brand principal on invoice & packing list

· Prepare payment if TT before shipment (ensure to deduct all Credit Notes if it is any)

· Issue SS upon confirmation of the shipment ETD with brand principal

· Liaise with freight forwarder review and negotiate freight rates & sailing schedule(ocean, air & courier)

· Compute landed cost for each shipment

· Monitor shipment once freight forwarder confirm the schedule

· Update the delivery schedule to Bus

· input shipment data into EPB

· Upon arrival of goods, monitor IQC status and inform Merchandiser to post the IQC. So that goods will be distributed to BUs. (assist merchandiser to monitor the IQC status)

· Inform merchandiser the shortage, damaged goods, discrepancies in quantities when do SS report for each job (Shipping Assistant job scope)

· Compile, review and confirm accuracy of payments and billings of external service then prepare payment for service providers

· Compile and submit monthly GST Giro payments to the Finance Department

· Analysis of monthly freight activities

· Generate monthly insurance reports and manage insurance claims

· Manage registrations of new service providers

· Renew/update license

· Monitor stock levels at external warehouses and update warehouse in charge/BUs (assist warehouse)

Export shipments

· Coordinate with Salesmen, Warehouse for the packing detail

· Record customer payment details to update account dept

· Coordinate with customer and forwarder regards to shipping arrangement

· Arrange shipment by courier/customer appointed forwarder

· Prepare export shipping documents

· Monitor warranty request and ensure replacements are sent out (NEW)

· Malaysia shipment to our own shop (usually take 2-3 hours to complete)

· Provide contracts-related advice to traders

· Review, draft and negotiate commercial contracts and relevant documents (including trading, hedging and shipping contracts)

· Ensure the organisation’s contract documents are accurate and well maintained in a systematic database

· Monitor, manage and provide summary reports on the status and performance of commercial contracts

· Liaise with internal and external parties to keep track of and manage contracts-related disputes and disagreements

· Assist in ad hoc projects as assigned

Requirements:

· Bachelor degree or equivalent (Business Administration, Maritime Studies or legal-related majors are preferred)

· At least 2 years’ work experience in oil trading industry and in similar role

· ⁠Meticulous, diligent and professional

· ⁠Good drafting and verbal communication skills

· ⁠Proficient in Microsoft office applications, including Words and Excel

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only shortlisted candidates will be notified.

Lau Jie Xi

Registration Number: R21103272

EA Licence No: 16C8004 (Elitez Pte Ltd)

Job Responsibilities:

• Attend to customer’s enquiries on job order status, availability and co-ordination of tasks,etc.
• Execution of customer's orders, processing and summarizing the essential informationgiven into the job order form with required attachments.
• Use of Trade-net to provide the Value-Added Service of permit declaration for customers
• Prepare orders for Planner and follow-up with customers when there are incompleteinformation or documents.
• Coordination for booking of chemcare in PSA for DG Isotanks or containers.
• Collate information for planner if there are any changes for the day itself for delivery
• Ensure all delivery orders / weighing tickets are received once job completed and forwardto customers as proof of delivery.
• Closing of job orders for billing once job is completed.
• Prepare documents and arrange for dispatch to deliver to shipping lines / customers.
• Attending to customer's request for quotes, checking of trucking rates, invoice discrepancies etc.
• Takeover the duties of customer service/base oil executive during their absence

Job specification:

• Minimum Diploma (General)
• Minimum 2 years of experience in transport logistics industry
• Candidate with Singapore experience will be an advantage
• Positive attitude and customer-oriented
• Team player with good communication and strong initiative
• Proficient in MS Office
• Good administration and organizing skills

Job Summary:

Salary package: Basic $2,600 - $3,000 + Performance Bonus
Working hours: Mon - Fri: 9AM - 6PM
Working location : Tai Seng

Job Responsibilities:

Import Shipments

· Coordinate with brand principals/suppliers, service providers to manage shipping arrangements (import)

· To check the best quotation before to decide the shipping mode for all import shipments

· To remind merchandisers if the freight cost is exceeded from landed cost calculation before arrange the shipment.

· Follow up with brand principal on invoice & packing list

· Prepare payment if TT before shipment (ensure to deduct all Credit Notes if it is any)

· Issue SS upon confirmation of the shipment ETD with brand principal

· Liaise with freight forwarder review and negotiate freight rates & sailing schedule(ocean, air & courier)

· Compute landed cost for each shipment

· Monitor shipment once freight forwarder confirm the schedule

· Update the delivery schedule to Bus

· input shipment data into EPB

· Upon arrival of goods, monitor IQC status and inform Merchandiser to post the IQC. So that goods will be distributed to BUs. (assist merchandiser to monitor the IQC status)

· Inform merchandiser the shortage, damaged goods, discrepancies in quantities when do SS report for each job (Shipping Assistant job scope)

· Compile, review and confirm accuracy of payments and billings of external service then prepare payment for service providers

· Compile and submit monthly GST Giro payments to the Finance Department

· Analysis of monthly freight activities

· Generate monthly insurance reports and manage insurance claims

· Manage registrations of new service providers

· Renew/update license

· Monitor stock levels at external warehouses and update warehouse in charge/BUs (assist warehouse)

Export shipments

· Coordinate with Salesmen, Warehouse for the packing detail

· Record customer payment details to update account dept

· Coordinate with customer and forwarder regards to shipping arrangement

· Arrange shipment by courier/customer appointed forwarder

· Prepare export shipping documents

· Monitor warranty request and ensure replacements are sent out (NEW)

· Malaysia shipment to our own shop (usually take 2-3 hours to complete)

· Provide contracts-related advice to traders

· Review, draft and negotiate commercial contracts and relevant documents (including trading, hedging and shipping contracts)

· Ensure the organisation’s contract documents are accurate and well maintained in a systematic database

· Monitor, manage and provide summary reports on the status and performance of commercial contracts

· Liaise with internal and external parties to keep track of and manage contracts-related disputes and disagreements

· Assist in ad hoc projects as assigned

Requirements:

· Bachelor degree or equivalent (Business Administration, Maritime Studies or legal-related majors are preferred)

· At least 2 years’ work experience in oil trading industry and in similar role

· ⁠Meticulous, diligent and professional

· ⁠Good drafting and verbal communication skills

· ⁠Proficient in Microsoft office applications, including Words and Excel

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only shortlisted candidates will be notified.

Lau Jie Xi - DT13

Registration Number: R21103272

EA Licence No: 16C8004 (Elitez Pte Ltd)

Customer Service Executive

Working Hour: Monday – Friday (9am – 6pm)
Salary range: $2,000 - $2,500
Location: Potong Pasir // Geylang Bahru

Job Descriptions:

• Manage incoming calls and attend to enquiries or emails from clients
• Prepare quotations, sales orders, purchase orders & delivery orders
• Able to process all orders accurately and within expected timeline
• Provide administrative support (for example, check visuals and floor plan, prepare installation report etc) for the Sales Team
• Co-ordinate smooth workflow of orders and relevant logistics arrangement
• Any other ad-hoc duties and assignments as required as by the Sales Team

Job specifications:

• 1 to 2 years’ administrative or operational experience preferred

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

✔ Working location: Changi South

✔ 5 days week 8am - 5.30pm

✔ Salary: up to $2,600 basic

Job Duties:

• Responsible for generating and sending all customer quotes.
• Assist Operation Manager with paperwork related to Orders from Customers.
• Handle customer enquiries via email/phone.
• Key in all the job requests into system.
• Coordinate/ Liaise closely with warehouse departments & external parties to ensure timely response/delivery.
• Perform other related duties and responsibilities as and when assigned.

Requirement:

• Minimum GCE ‘N’ /’O’ Levels or ITE Certificate
• At least 1 year experience in Customer Service
• Experience in shipping / logistics
• Proficient in Microsoft Office

EA Personnel Registration Number: R1433735

EA License no: 19C9611

• Project contract based (start from 29 Jan, estimated 27 months until project completion)
• Work Location: Changi Naval Base; Project Office nearby Lavender MRT
• Working days: Alternate Saturday 5.5 days 8am to 5pm // 8am to 12pm
• Salary: $3000 to $3500

Requirements:

• At least Diploma/Degree in Information Technology/Computer Science or equivalent
• At least 3 years of experience in the related field is required for this position.
• Possessing CompTIA, A+, MCTS is at an advantage

Responsibilities:

• Install, configure, and troubleshoot hardware, including printers, computers, projectors and other IT Peripherals.
• Troubleshoot and resolve network connectivity issues, Microsoft Office, HR and Accounts Software applications, Adobe etc
• Communicate with IT vendors for the maintenance and software license expiration
• Liaise and negotiate with vendors on purchasing of office technical equipment, software required
• Manage IT security such as installation and maintaining Anti-Virus for all desktops/laptops or IT devices and perform weekly data backup for all servers.
• Create LAN Network and assign IP address when necessary
• Provide Helpdesk support for all users
• Cloning image and Setting up of new PCs / Notebooks such as creating email account, mailbox setup etc.
• Assist in setting up of CCTVs images in office premises and end users
• Good technical knowledge of the latest operating systems & network protocols.
• Performing any other IT related duties (e.g. updating of company website)
• Maintaining Software & Hardware Inventory and Proper Documentation
• Other ad-hoc duties as assigned.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Responsibilities:

• Process sales inquiries, quotation and execute sales order entries
• Provide support to customers on orders, feedback & complaints
• Work closely with Planning/Internal team to ensure customer's delivery requirements are provided and followed through
• Work with production team for customer's ad hoc special requirements and any issues related to shipment
• Maintain field inventory
• Maintains Customers' profile/price file
• Work closely with internal team to review on new material/Purchasing specification requirements
• Follow-up on status of material rejects and returns
• Follow-up on advance payments and overdue invoices
• Communicate and maintain excellent relationship with customers
• Prepare daily/weekly reports and any basic ad hoc reports
• Perform any other reasonable duties as required by Management from time to time

Requirements:

• Diploma or above
• Relevant experiences an added advantage
• Bilingual with proficiency in Chinese-language ( to liaise with Chinese-speaking customers)
• Knowledge of Oracle is an advantage
• Knowledge of Microsoft Office
• Work accuracy is essential
• Customer orientated with good communication and interpersonal skills
• Able to work under pressure to meet tight deadlines
• Analytical and systematic person who like technical challenges, enjoy team work and able to work independently

Interested applicants, please state your last drawn salary/ expected salary & available date in the resume.

Customer Service Executive

Working Hour: Monday – Friday (9am – 6pm)
Salary range: $2,000 - $2,500
Location: Potong Pasir // Geylang Bahru

Job Descriptions:

• Manage incoming calls and attend to enquiries or emails from clients
• Prepare quotations, sales orders, purchase orders & delivery orders
• Able to process all orders accurately and within expected timeline
• Provide administrative support (for example, check visuals and floor plan, prepare installation report etc) for the Sales Team
• Co-ordinate smooth workflow of orders and relevant logistics arrangement
• Any other ad-hoc duties and assignments as required as by the Sales Team

Job specifications:

• Minimum GCE “N” / “O” Levels or equivalent
• 1 to 2 years’ administrative or operational experience preferred
• Proficient in MS Excel and Word

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Our client is a MNC company, one of the leading players in the Environmental sector. Due to business needs, they are now recruiting a Customer Service Executive to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities:

• Create profiles for the company’s new customers in the internal customer management software, and ensure adherence to the company’s guidelines
• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Liaise with both customers and company stakeholders on pricing/transfers
• Handle the various payment preparations with utmost confidentiality
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

- Martha Road and Tampines

- Community Services

- 5.5 days, Mon-Fri: 9am-6pm; Sat: 9am-1pm

- Salary: $2800 - $3200

Job Descriptions:

• Coordinate and responsible for the planning, execution and evaluation of programmes and ensure smooth running of daily operations of the department, which includes:
• Outreach and engagement of seniors within service boundary
• Active ageing programme
• Befriending and Buddying
• Care and support services
• To liaise with external agencies, organisations, donors, volunteers etc. to tap on external resources and / or publicise programmes. You will need to provide information and referral services to clients.

• Programme Planning and Implementation

Develop and implement outreach plan to seniors.

Develop and implement annual calendar plan of social and health activities for seniors.

Ensure that the programmes and activities meet the performance indicators and operating guidelines issued by Agency for Integrated Care, administration of the CSQ, half-yearly progress report on the programmes and services, outcome management, etc.

Conduct needs assessment survey if necessary.

Initiate a case record file for every elderly household in the identified block and capture the needs of the seniors.

Establish and motivate seniors to be active, healthy, interdependent and purposeful.

Ensure that the activities and programmes of the centre promote a community climate of multi-racial tolerance, harmony and cooperation among residents.

Network with other agencies to establish additional avenues of help for the welfare of the seniors.

• Alert Alarm System

Oversee and manage the Alert Alarm System (AAS) during the centre’s operating hours, rendering assistance when necessary.

Establish a system to manage the AAS outside operating hours and ensures that help continues to be available when needed, including a system of recalling staff outside operating hours.

• Volunteer Development

Establish networks with local community-based services/ resources, such as grassroots, social services, corporate organisations and schools, to engage volunteers to help run or assist in the programmes, start income-generating activities, conduct outreach efforts etc., to match the needs of seniors.

Recruit, interview and screen potential volunteers.

Provide and coordinate orientation of volunteers to their assigned role and the mission and objectives of the centre.

Place volunteers to suitable positions and areas of need, such as administration of CSQ etc.

Supervise and support volunteers.

Establish a system of recognition for the volunteers.

Review and evaluate the volunteer programme to ensure relevance and to meet future needs.

Serve as the key communication link between the centre and its volunteers.

• Finance and Accounts

Manage the monthly petty cash utilization of the centre.

Implement checks and controls in the accounting system to ensure proper accounting records and also to safeguard against misappropriation of the centre’s assets.

Requirements:

• Diploma in social service or related discipline, with a social service background.
• Relevant experiences

This position leads and directs the entire Customer Service and Quality Support department. She/he is responsible for ensuring quality requirements are met and as well as creating customer satisfaction and meeting customer’s expectations.

You will be tasked with:

Quality

• To ensures that the QMS processes are established, implemented, and maintained.
• To involve review and planning of internal audits, discussion with process owners, or even review of the processes in person to ensure they are properly maintained.
• Report to “top management” on the QMS performance and where improvements are needed.
• Conduct safety, quality and environmental system compliance audits
• To ensures that the QMS processes are established, implemented, and maintained.
• Review and verify inspection records, identifying and documenting any quality non-conformances, including root cause analysis, corrective actions and preventive measures.
• Assessment of customer requirements by liaising with relevant parties on managing queries, feedback, complaints and returns.
• To perform products and in-process acceptance activities based on approved specification and documentation as defined in respective process SOP.
• To review maintain and update company’s ISO documentation, and ensure compliance with the requirement of ISO Standard.
• To plan and perform a yearly internal and external audit.

Customer Service Support

• Develop and implement customer support policies and procedures that support employees to proactively handle and resolve customers’ issues promptly and effectively.
• Establish and harmonise all customer care processes with corporate initiatives including reporting and resolution processes.
• Establish, track and monitor customer satisfaction standards and other performance metrics.
• Manage coverage of telephone, email and remote-diagnostic service support to customers to provide technical support in a timely and effective manner for all our products.
• Liaise with customer and suppliers on products/ systems/ services delivered to meet the quality requirements.
• Assessment of customer requirements by liaising with relevant parties on managing queries, feedback, complaints and returns.
• To perform any other duties as assigned and required.

We regret to inform only shortlisted candidates will be notified.

Salary will commensurate with education and experience.

Salary: $ 3000 - $ 3200 (Depends on Work Experiences)
Working Time: Monday to Friday, 8am - 5pm
Working location: Ang Mo Kio

Key Objectives:
To performs accounting services and providing administrative support. Assist with the maintenance and updates of finance policies and processes.

Requirement:

• At least Diploma in Accounting / Finance or related fields
• Minimum 2 years of relevant experience in Accounting
• Able to maintain full set of account
• Proficient in accounting and tax preparation software

Responsibilities:

• Assist in formulating and implementing internal control procedure.
• Assist in the review and recommend new or improvements to finance work processes.
• Daily monitoring of inward transactions.
• Work closely with external counterparts for completion of monthly closing.
• Ensure accurate & timely submission of claims and prompt disbursements.
• Responsible for the processing of GIRO Application Forms and liaison with respective banks for approval.
• Provide reliable details for cashflow projections.
• Maintain Fixed Assets Register along with regular asset count.
• Proper documentation of workflow and policies.
• Review AP ageing with long outstanding balances and follow-up closely for closure.
• Liaison with audit partners.
• Perform ad-hoc duties as assigned by superior.
• Ensures compliance with local government requirements
• Perform other related duties as necessary or assigned

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Conrad Service Guest Service Executive is responsible for making the guest’s experience over the phone as pleasant as possible, by extending a warm greeting, assisting the guests with any special request and respond to any queries in a timely manner. The Conrad Service Guest Service Executive is to supervise the activities of the Conrad Service Center and provide efficient communication across various departments, to ensure guests receive optimum service in accordance with the standards, policies and procedures of the Conrad Hotels and Resorts.

What will I be doing?

As a Conrad Service Guest Service Executive you are responsible to oversee the Conrad Service Team activities and ensuring the completion of daily tasks. To support the Conrad Service Center Manager in the absence to communicate any updated information from the various departments to deliver outstanding guest service through every phone call. Specifically, you will be responsible for performing the following tasks to the highest standards:

• To ensure the highest standard of service is maintained showing a pleasant and courteous manner when handling calls, following the Forbes standards.
• Answer all internal and external calls pertaining guest requests, hotel restaurants bookings, handle e-mails and guest communications, responding to all enquiries and special requests.
• To handle any guest comments and to liaise with the Duty Manager when required.
• Handle several calls at any given time.
• Be knowledgeable of all hotel facilities, restaurant and bar menus and special promotions and be familiar with the different restaurant floor plans and capacity.
• Ensure maximum guest recognition and accuracy using our guest history information.
• Give adequate directions of the hotel from any locations.
• Ensure streamline communication with the team and guests and achieve consistent results.
• Follow through and constantly update the restaurant guest’s database to be efficient and consistent in relation to regulars and VIPs. This includes keeping track of Guest birthday, Anniversary to offer to make reservation, if the guest wishes to dine with us.
• Ensure all communication are efficiently made in regards to enquiries, groups or daily reservations.
• Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene.
• To be fully conversant with the Hotel’s emergency system and to ensure the correct procedure is known and carried out at all time.
• To ensure a high standard of telephone equipment is maintained at all times.
• To ensure all messages are handled accurately and promptly.
• To ensure all wake-up calls are correctly recorded and processed.
• To ensure all Conrad Service Center TM are familiar with any daily events occurring in the hotel and in-house VIP’s.
• To ensure full security of the Conrad Service Center is maintained at all times.
• To ensure that a practical manual backup is available and trained in case of a ‘System Down’ status.
• To have good knowledge of the procedure of handling Kipsu, SynergyMMS and OnQ PM.
• To control the hotel’s telephone and mobile phone inventory.
• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Conrad Service Guest Service Executive serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Senior High School education or specialty in Hospitality.
• Positive attitude and Excellent grooming standards
• Committed to delivering high levels of customer service
• Flexibility to respond to a range of different work situations
• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
• Open minded and outgoing personality.
• Calm, organized work ethic with the ability to prioritize and meet deadlines
• Excellent supervisory, inter-personal, and communication skills (Oral and Written)

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Our client is a leading logistics service provider for restaurant chains around the world. Due to business needs, they are now recruiting a Customer Service Executive to be part of their Sales Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Customer Service Executive:

• Coordinate and execute order processing activities to meet customer requirements.
• Ensure accurate handling of special orders and timely resolution of customer complaints.
• Maintain effective communication with internal and external stakeholders.
• Record keeping, report generation, and document filing.
• Collaborate with teams to provide satisfactory solutions to customer issues.
• Address inquiries promptly via phone and email.
• Assist with sales billing reconciliation and handle returned delivery notes.
• Perform ad-hoc tasks as assigned.

Requirements:

• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Customer Service Executive | Logistic Coordinator | Freight Forwarding | Jurong East

Working Days: Mon-Fri 9am – 6pm / Sat alternative 9am – 1pm

Working Location: Vision Exchange (Jurong East)

Salary: $2800 – $3000

Job Descriptions:

• Handle customers’ shipments.
• Co-ordinate & Liaise with vendors between customers and transporters, warehouse etc
• Provide support to sale department
• Assist in documentation
• Assist in invoicing

Job Requirements:

• With relevant working experience is preferred.
• With Diploma in Logistic / relevant discipline is preferred.
• Training provided

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Customer Service Executive [Freight Forwarding]

Working Days: Mon-Fri 9am – 6pm / Sat alternative 9am – 1pm

Working Location: Vision Exchange (Jurong East)

Salary: $2800 – $3000

Job Descriptions:

• Handle customers’ shipments.
• Co-ordinate & Liaise with vendors between customers and transporters, warehouse etc
• Provide support to sale department
• Assist in documentation
• Assist in invoicing

Job Requirements:

• With relevant working experience is preferred.
• With Diploma in Logistic / relevant discipline is preferred.
• Training provided

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Responsibilities

• Monitoring and managing the entire customer service process
• Resolving customer issues brought to our attention in a timely and effective manner
• Creating procedures and policies for effective customer service
• Liaising with other functions such as marketing, business development and partnership to align customer service goals and initiatives
• Proactively review customer journeys to identify opportunities for improvements to achieve excellent customer experience
• Create presentations, training materials and conduct trainings / briefing sessions to on-site and off-site operations team
• Continuously embrace technology and innovation to simplify or automate tasks for operation processes to drive cost savings and efficiency
• Ensure that Standard Operating Procedures (SOPs) are kept updated
• Provide administrative support and perform ad-hoc duties as assigned

Duration:

• 6 months contract

Location:

• Toa Payoh

Working Hours:

• Mon to Fri, 8.30am to 6pm

Salary:

• Up to $3,300

Requirements

• Diploma in Operations or equivalent with at least 3-4 years of relevant working experience
• Strong proficiency in Microsoft Word, Excel & Powerpoint
• Fast and independent with strong analytical and problem-solving abilities
• Ability to drive change and provide continuous improvement ideas
• Possess good interpersonal and communication skills
• Experience managing several stakeholder relationships across suppliers, internal and customers
• Handle multiple projects in a fast-paced environment with the ability to learn and apply new concepts and tools quickly
• Ability to work collaboratively as part of a cross-functional team

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration no: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Our client is a MNC company, one of the leading players in the Environmental sector. Due to business needs, they are now recruiting a Customer Service Executive to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities:

• Create profiles for the company’s new customers in the internal customer management software, and ensure adherence to the company’s guidelines
• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Liaise with both customers and company stakeholders on pricing/transfers
• Handle the various payment preparations with utmost confidentiality
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Responsibilities

• Responsible for full set of accounts (AR, AP and GL) and analytical review of variances

• Prepare bank reconciliation and monthly schedules

• Prepare monthly rolling forecast and monitor cash flow

• Prepare annual budget

• Prepare quarterly GST returns and assist with corporate income tax and property tax

• Prepare statutory financial statements

• Liaise with internal and external auditors, tax agent, trustee and external service providers

• Any ad-hoc projects and assignments as assigned

Requirements:

• Minimum LCCI/Diploma in Accountancy or equivalent

• 2-3 years of relevant working experience

• Responsible, meticulous, self-motivated and has a positive attitude

• Able to work independently with minimal supervision in a dynamic environment

• Willing to put in effort and handle pressure to meet reporting timelines

• Possess good organizational and interpersonal skills

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Alternatively, you may wish to email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 20 Cecil Street, #08-09 PLUS Building, Singapore 049705

Tel: 6950 9748

http://www.peopleprofilers.com

[email protected]

Consultant in charge: So Boon Shyen, Debbie

EA Licence Number: 02C4944

Registration Number: R1111376

Job Description

• Industry/ Organization Type: Manufacturing/ Supply Chain
• Position Title: Customer Service Executive
• Working Location: Tampines (Transport Provided)
• Working Hours: 5 days (Mon-Fri; 8 AM-5 PM)
• Salary Package: Basic Salary + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Process and fulfill orders promptly and accurately, from receiving to delivery.
• Respond to and follow up with customer inquiries, feedback, and orders.
• Handle customer complaints and feedback by investigating, resolving, and escalating issues to Seniors and the Regulatory & QSHE team quickly and independently.
• Manage documents like certificates of analysis/compliance and inspection statuses.
• Create, collect and manage sales data, customer contact information and reports.
• Keep a well-organized filing system for easy access to work documents.
• Suggest ways to improve management systems to your Supervisor.
• Adhere to safety rules and WSH Risk Assessment measures, avoiding any unsafe acts.
• Use of personal protective equipment provided, to ensure safety while working.
• Help protect the environment and comply with policy statements by preventing pollution and promoting sustainability.
• Carry out any other assigned tasks.

APPLY NOW!!!

• Excellent communication skills
• Competent with MS Office and computer skills.
• At least 1 year of Customer Service working experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65881 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781