Total 22 research officer job vacancies in Customer Service category in d08 little india

Job Highlights

· Positive Working Environment

· Fixed Allowances

· AWS + Quarterly Performance Incentive Bonus

. Career Growth

Guest Service Officer Job Description:

A Guest Service Officer is a professional responsible for providing efficient and courteous guest service. Serving as the initial point of contact, they play a vital role in creating a positive first impression for hotel guests. Key responsibilities include:

1. Guest Check-In and Check-Out:

- Efficiently process guest arrivals and departures.

- Distribute room keys and inform guests about room amenities and hotel services.

- Address guest inquiries, requests, and concerns promptly and professionally.

2. Customer Service Excellence:

- Exhibit exceptional customer service skills, making guests feel welcome and valued.

- Provide accurate information about the hotel, local attractions, and services.

- Handle guest complaints or issues with patience and effective problem-solving.

3. Payment Processing:

- Collect payments for hotel accommodations and additional services.

- Maintain accurate billing and payment records.

4. Communication Skills:

- Possess strong verbal and written communication skills to interact with guests and colleagues effectively.

- Handle phone inquiries and reservations courteously and professionally.

5. Computer Proficiency:

- Utilize basic computer skills for guest check-in, reservations, and record-keeping.

- Familiarity with hotel management software is a plus.

6. Professional Appearance:

- Maintain a neat and professional appearance.

- Greet guests with a friendly smile and offer assistance as needed.

7. Physical Stamina:

- Be able to stand for extended periods.

- Handle luggage and assist guests with mobility as required.

Job Requirements:

- Candidate must possess at least GCE O-level or equivalent.

- Minimum 1 year of hotel front office working experience is preferred. Candidates with no related experience will also be considered, as on-the-job training will be provided.

- Pleasant and well-groomed.

- Good communication and interpersonal skills.

- Enjoys interacting with guests and working in a fast-paced environment.

- The candidate must be able to work rotational shifts, weekends, and holidays (9–12 hours).

- A good team player, can work independently and is able to work under pressure.

If you meet these requirements and are excited to be a part of our dynamic and growing team at Beverly Hotel Elements, we encourage you to apply. Join us in creating unforgettable experiences for our guests while embarking on a rewarding career journey in the hospitality industry.

We look forward to having you as a part of our Beverly Hotel Elements family!

We are now looking for a Patient Service Officer to be part of the team. The successful candidates will be deployed to one of the clinics within the medical centre.

The successful candidate will be performing the following duties, but not limited to:

• Perform registration: key in patients’ data and register in the system.
• Generate bill estimation form.
• Advise patients on Medisave / medishield / private shield / corporate guarantees and to obtain signatures on the relevant forms.
• Follow up with doctors or clinic staff on completing the information required.
• Assist doctor during the consultation.
• Booking of appointments in the system.
• Alert and rectify duplicate patients’ records in the system.
• Assist in training and guiding new and junior staff.
• Collect deposit if required.
• Handle billing, collection of payment (cash, NETS, credit cards, cheques) with integrity and accuracy.
• Perform daily closing of collections and alert superiors on discrepancies if any.

Requirements

• Has 1-2 years of experience in healthcare industry
• Experience in clinical duties such as taking of blood samples, recording vital signs reading and etc. will be advantageous.
• Able to work in fast-paced environment.
• Tech-savvy
• Good interpersonal skills, a good team player and has good time management skills.
• Willing to learn and ability to adapt are key attributes for this role
• 5.5-day work week, office hours.

This position reports to the company's operation manager and interfaces with the clinic naturopaths and clients. The officer's role is to support good customer relations, ensure and adopt continuous improvement in service standards, ensure all operational processes run smoothly and cost-efficiently, manage inventory and orders, and provide technical support for the naturopaths. The officer is expected to use digital skills in various in-clinic operation processes.

We are looking for a Patient Service Officer (PSO) for the Admission & Discharge team to ensure a smooth admission procedures for patients. Duties include but are not limited to Admission registration, Financial counselling, Discharge and Billings, Insurance processes. You will also be involved in other administrative duties (extending support to other clinics when required).

Key Accountabilities:

Perform Admission & Billing process:

• Generate bill estimatation and provide financial counselling to patient/next of kin
• Advise patient on MediSave / MediShield / Integrated Shield / Corporate insurances
• Data entry of all fees and information into the system
• Execute payment collections and refunds (credit card, cash, nets, cheques)
• Managing difficult customers’ enquiry/feedback

Qualification / Work Experience Requirements:

• Minimum NITEC/GCE O/A Levels
• Tech Savvy
• 2 years of experience in healthcare/admission setting is an advantage
• Able to work 2 rotational shifts - 7am to 4pm / 10am to 7pm (Monday to Friday), 7am to 11am / 10am to 2pm (Saturday), Sunday & Public Holiday: Closed

Personality requirements

• Ability to work in team and fast-paced environment.
• Able to communicate, a Team player with natural ability to interact with other department staff of all levels ensure smooth and seamless experience for patients.
• Adaptable and willing to learn new skills.
• Possess good verbal and written English language.
• Bilingual is an advantage.

We are now looking for a Patient Service Officer to be part of the team.

The successful candidate will be performing the following duties, but not limited to:

• Perform registration: key in patients’ data and register in the system.
• Generate bill estimation form.
• Advise patients on Medisave / medishield / private shield / corporate guarantees and to obtain signatures on the relevant forms.
• Follow up with doctors or clinic staff on completing the information required.
• Assist doctor during the consultation.
• Booking of appointments in the system.
• Alert and rectify duplicate patients’ records in the system.
• Assist in training and guiding new and junior staff.
• Collect deposit if required.
• Handle billing, collection of payment (cash, NETS, credit cards, cheques) with integrity and accuracy.
• Perform daily closing of collections and alert superiors on discrepancies if any.

Requirements

• Has 1-2 years of experience in healthcare industry
• Experience in clinical duties such as taking of blood samples, recording vital signs reading and etc. will be advantageous.
• Able to work in fast-paced environment.
• Tech-savvy
• Good interpersonal skills, a good team player and has good time management skills.
• Willing to learn and ability to adapt are key attributes for this role
• 5.5-day work week

Job Highlights

· Positive Working Environment

· Fixed Allowances

· AWS + Quarterly Performance Incentive Bonus

. Career Growth

Guest Service Officer Job Description:

A Guest Service Officer is a professional responsible for providing efficient and courteous guest service. Serving as the initial point of contact, they play a vital role in creating a positive first impression for hotel guests. Key responsibilities include:

1. Guest Check-In and Check-Out:

- Efficiently process guest arrivals and departures.

- Distribute room keys and inform guests about room amenities and hotel services.

- Address guest inquiries, requests, and concerns promptly and professionally.

2. Customer Service Excellence:

- Exhibit exceptional customer service skills, making guests feel welcome and valued.

- Provide accurate information about the hotel, local attractions, and services.

- Handle guest complaints or issues with patience and effective problem-solving.

3. Payment Processing:

- Collect payments for hotel accommodations and additional services.

- Maintain accurate billing and payment records.

4. Communication Skills:

- Possess strong verbal and written communication skills to interact with guests and colleagues effectively.

- Handle phone inquiries and reservations courteously and professionally.

5. Computer Proficiency:

- Utilize basic computer skills for guest check-in, reservations, and record-keeping.

- Familiarity with hotel management software is a plus.

6. Professional Appearance:

- Maintain a neat and professional appearance.

- Greet guests with a friendly smile and offer assistance as needed.

7. Physical Stamina:

- Be able to stand for extended periods.

- Handle luggage and assist guests with mobility as required.

Job Requirements:

- Candidate must possess at least GCE O-level or equivalent.

- Minimum 1 year of hotel front office working experience is preferred. Candidates with no related experience will also be considered, as on-the-job training will be provided.

- Pleasant and well-groomed.

- Good communication and interpersonal skills.

- Enjoys interacting with guests and working in a fast-paced environment.

- The candidate must be able to work rotational shifts, weekends, and holidays (9–12 hours).

- A good team player, can work independently and is able to work under pressure.

If you meet these requirements and are excited to be a part of our dynamic and growing team at Beverly Hotel Elements, we encourage you to apply. Join us in creating unforgettable experiences for our guests while embarking on a rewarding career journey in the hospitality industry.

We look forward to having you as a part of our Beverly Hotel Elements family!

We are now looking for a Patient Service Officer/Healthcare Assistant to be part of the following teams.

1. Migrant Worker Clinic (9am to 6pm on Monday to Friday, 9am to 1pm on Saturday).
2. Urgent Care (night) Clinic (6pm to 12mn Monday to Friday. 1pm to 12midnight on Weekends, and/or Public Holidays).

The successful candidate will be performing the following duties, but not limited to:

• Perform registration: key in patients’ data and register in the system.
• Patient care support, such as taking of vital signs.
• Follow up with doctors or clinic staff on completing the information required.
• Assist doctor during consultation.
• Booking of appointment in the system.
• Alert and rectify duplicate patients’ records in the system.
• Collect deposit if required.
• Handle billing, collection of payment (cash, NETS, credit cards, cheques) with integrity and accuracy.
• Generate bill estimation form. Assist in financial counselling when required.
• Advise patients on Medisave / medishield / private shield / corporate guarantees and to obtain signatures on the relevant forms.
• Perform daily closing of collections and alert superiors on discrepancies if any.

Requirements

• Has 1-2 years of experience in healthcare industry
• Experience in clinical duties such as taking of blood samples, recording vital signs reading and etc. will be advantageous.
• Experience working in a specialist clinic setting.
• Able to work in fast-paced environment.
• Tech-savvy
• Good interpersonal skills, a good team player and has good time management skills.
• Willing to learn and ability to adapt are key attributes for this role

We are looking for a Patient Service Officer (PSO) for the admission team to ensure a smooth admission procedures for patients. Duties include but are not limited to Admission, Discharge, and Billing. You will also be involved in other administrative duties when required.

Qualification / Work Experience Requirements:

• Tech Savvy.
• Previous experience in admission is an advantage.
• Able to work 2 shifts - 7am to 4pm / 10am to 7pm (Monday to Friday), 7am to 11am / 10am to 2pm (Saturday)

Personality requirements:

• Ability to work in team and fast paced environment.
• Able to communicate.
• Adaptable and willing to learn new skills.

We are looking for a Patient Service Officer (PSO) for the admission team to ensure a smooth admission procedures for patients. Duties include but are not limited to Admission, Discharge, and Billing. You will also be involved in other administrative duties when required.

Qualification / Work Experience Requirements:

• Tech Savvy.
• Previous experience in admission is an advantage.
• Able to work 2 shifts - 7am to 4pm / 10am to 7pm (Monday to Friday), 7am to 11am / 10am to 2pm (Saturday)

Personality requirements:

• Ability to work in team and fast paced environment.
• Able to communicate.
• Adaptable and willing to learn new skills.

Customer Relations Officer Responsibilities:

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

Customer Relations Officer Requirements:

• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support.
• Ability to work on Sundays and Public Holidays.

StarMed is a one-stop day-surgery and multi-disciplinary medical center that offers quality day surgeries and diagnostic services at competitive private sector prices. We are now looking for a Patient Service Officer to be part of the team.

The successful candidate will be performing the following duties, but not limited to:

• Perform registration: key in patients’ data and register in the system.
• Generate bill estimation form.
• Advise patients on Medisave / medishield / private shield / corporate guarantees and to obtain signatures on the relevant forms.
• Follow up with doctors or clinic staff on completing the information required.
• Assist doctor during the consultation.
• Booking of appointments in the system.
• Alert and rectify duplicate patients’ records in the system.
• Assist in training and guiding new and junior staff.
• Collect deposit if required.
• Handle billing, collection of payment (cash, NETS, credit cards, cheques) with integrity and accuracy.
• Perform daily closing of collections and alert superiors on discrepancies if any.

Requirements

• Has 1-2 years of experience in healthcare industry
• Experience in clinical duties such as taking of blood samples, recording vital signs reading and etc. will be advantageous.
• Able to work in fast-paced environment.
• Tech-savvy
• Good interpersonal skills, a good team player and has good time management skills.
• Willing to learn and ability to adapt are key attributes for this role
• 5.5-day work week

JOB SCOPE AND RESPONSIBILTIES

1. To receive incoming calls and log in support call in the support log in system.
2. Assist with preparing quotation.
3. Filing of finance invoices and maintenance contract
4. Arrange courier for any parcel or document delivery.
5. Assist in Level 1 support enquiries
6. Any job functions to help the company function as a team that assigns to you.

Requirements

• Minimum Diploma or above.
• Time management & prioritization skills.
• Pro-active, meticulous and well-organized individual.
• PC literate with proficiency in MS Office.
• Adaptable and able to work under pressure.
• Bilingual in English & Mandarin (Good verbal communication skills in Mandarin to handle queries, feedback and concerns from Mandarin speaking clients).

Our affliated clinic - Stamford Medical Clinic, located at Race Course Road is looking for a Clinic Assistant / Patient Service Officer to perform the following duties;

• Perform registration: key in patients’ data and register in the system.
• Patient care support, such as taking of vital signs.
• Follow up with doctors or clinic staff on completing the information required.
• Assist doctor during consultation.
• Cashiering duties.
• Other ad-hoc duties assigned.

Requirements

• Has 1-2 years of experience in clinic setting.
• Experience in clinical duties such as taking of blood samples, recording vital signs reading and etc. will be advantageous.
• Able to work in fast-paced environment.
• Tech-savvy
• Good interpersonal skills, a good team player and has good time management skills.
• Willing to learn and ability to adapt are key attributes for this role
• Working hours: 830am to 5pm (Mondays to Fridays), 830am to 1pm (Saturdays)

This advertisement is for Operations Support Officer.

If successfully selected, candidate will be deployed in local MOE schools.

Only Singaporeans and PR apply.

Contract Period: 01 April 2024 to 31 March 2025.

Options to extend the contract : 01 April 2025 to 31 March 2026.

Benefits:

• 14 days annual leave
• 14 days medical leave

Working Hours:

• Mondays to Fridays: 7:00am to 4:30 pm, inclusive of 1hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Roles and Responsibilities:

To assist the HOD and LH Science and teachers in –

A) Science & Laboratory Operations

• Maintain resources and apparatus in 2 Science laboratories
• Liaise with teachers on the coverage of syllabus for the preparation of the laboratories
• Prepare the resources and apparatus related to Science experiments for the 2 laboratories and the 4 mobile lab carts
• Monitor the usage of the laboratories and report the usage to the HOD/LH
• Maintain a loaning system for desk-copies and teaching resources for 4 levels of Science classes.
• Assist in the setting up, clearing and cleaning of demonstration apparatus.
• Replacement of broken equipment from stock and be responsible for all equipment used in the teaching of science
• Keep a stock book and breakage record and to indicate necessary replacements
• Check and replenish the first aid kits in the 2 laboratories
• Prepare an inventory of stocks annually
• Perform any other related duties as and when assigned by the HOD (Science)
• Assist teachers when conducting practical lessons and tests in ensuring sufficient equipment for the pupils during the practical lessons and tests.
• Basic maintenance of Science garden

B) Office Administrative & Operations Support:

• Support school administrative and operations matters. Eg. Office Front Desk Operations, setting-up support for school events/activities, buying of stamps and posting letters, sorting and distributing bulletins/notifications to teachers or classes, etc.
• Perform any ad-hoc duties assigned by Principal, Vice-Principals, Administration Manager and Operations Manager.

Qualifications, Skills and Experience:

• At least 3 ‘O’ levels passes
• At least 2 years’ experience preferably in school science laboratory
• Able to use Microsoft Word and Excel
• Preferably with relevant working experience in a primary school

StarMed is a one-stop day-surgery and multi-disciplinary medical centre that offers quality day surgeries and diagnostic services at competitive private sector prices. We are now looking for a call centre officer to manage our centre general hotline.

Roles & Responsibilities:

• Attending to general inquiries from, phone calls, WhatsApp & emails
• Work closely with inter-department for any relating matters
• Preparation of documents and reports when required
• Performing administrative duties and any other duties as assigned

Requirements:

• Customer-oriented and possess excellent telephone etiquette
• Good team player who is able to work independently with minimal supervision
• Ability to multi-task; a self-starter to learn new things/ skills
• Relevant experience in call center, healthcare, or customer service industry will be advantageous

Work week:

• Office hours.
• Monday - Friday 9am - 6pm

This advertisement is for Operations Support Officer.

If successfully selected, candidate will be deployed in local MOE schools.

Only Singaporeans and PR apply.

Contract Period: 01 Apr 2024 to 31 Mar 2025.

Options to extend the contract for a further period of 2 years.

Benefits:

• 14 days annual leave
• 14 days medical leave

Working Hours:

• Mondays to Tuesdays & Thursdays to Fridays: 7:00am to 4:00pm, inclusive of 1hr lunch break
• Wednesdays: 7:00am to 3:30pm, inclusive of 1hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Roles and Responsibilities:

• Maintain the general cleanliness of equipment and the workplace
• Provide logistical support for school events and activities, including carrying and arranging furniture and equipment
• General administrative works
• Operate and maintain basic office equipment and materials
• Any other duties assigned by the supervisors

Qualifications, Skills and Experience:

• A team player
• Prior experience in cleaning, logistics or simple administrative duties would be preferred
• Physically fit and resilience to be able to perform the role effectively

Are you looking to take step into healthcare but not sure where to start? Come join us and enter the world of healthcare.

BJIOS Orthopaedics is looking for an individual who is able to aid in the coordinating of care across multiple healthcare providers and settings. This role enhances the overall patient experience and the quality of care. To carry out this role, the following lists down the responsibilities of the PSA/O.

Core Responsibilities

• Scheduling appointments for Patients
• Providing and educating patients and family members on health grants and medical assistance information
• Registering and processing payments of patients
• Assist patients with Insurance and Medisave claims
• Assist Nurses and Doctors in administrative and clinical support

Requirements

• Minimum General Certificate of Education (GCE) Ordinary Level or equivalent
• Able to work in a team or independently with minimal supervision
• Outgoing and pleasant personality with good interpersonal and communication skills
• Proficient in computer skills
• Service Oriented and patient focused
• Possess organisational and problem-solving abilities to manage coordinate schedules

Benefits

• 16 Days annual leave
• 13 Month AWS with Variable Bonus
• Medishield-rider benefit
• Outpatient Medical & Dental coverage
• Discounted in-house services

Working Hours

Mon- Fri: 8:30am to 5:30pm

Sat: 8:30am to 12:30pm

Job Highlights

• Positive Working Environment
• Fixed Allowances
• AWS + Quarterly Performance Incentive Bonus
• Career Growth

Job Descriptions

• Overseeing and ensuring smooth operation of the Front Office.
• Providing guests with a comfortable stay by ensuring that guest rooms, public areas, lobby, and other facilities are well-maintained.
• As a leader, nurture a high-performance culture within the Front Office department.
• Building rapport and strong relations with the Front Office team.
• Collaborate with Housekeeping to ensure that guests will be able to experience a clean and comfortable stay.
• Collaborate with Security to ensure efficient surveillance of the property and proper reporting/ follow-up of incidents.
• Be updated on the trends, evolving guests’ expectations, and changing needs relating to accommodations, services, and facilities.
• Identifying and implementing ways on how to improve organisational effectiveness.
• Ensuring maximum utilisation of rooms to boost the revenue for the organisation.
• Assisting and handling serious guest complaints.
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly.
• Other ad-hoc duties/ projects assigned by management.

Requirements

• Minimum Diploma in Hotel Management.
• Minimum 5 years' experience in Front Office.
• Able to work rotating shifts, weekends and Public Holidays.
• A team player with excellent interpersonal communication skills, positive attitude, enthusiasm, and initiative.
• Able to lead the team and drive results.
• Able to exercise high level of flexibility and adaptability.
• Efficient organization of time and work.
• Excellent numeracy, verbal and written communication skills.
• Works under pressure without negative impact.
• Develops and maintains co-operative working relationships.

• 5.5 days’ work week (Alternate Sat)
• Work Life Balance
• Variable Bonus x2
• Attendance Bonus
• Salary Increment
• 14 days AL
• Medical Benefits
• Good career growth development
• Company Transport Direct from Boon Lay MRT Stations to Tuas Office
• Immediate starter

Our client a multi-national company is looking for a driven and meticulous Customer Service. By handling orders, responding to inquiries, and resolving customer concerns, the Customer Service will support the team in offering our client’s services. This is a great opportunity for you to enhance and improve your ability so are to enjoy a team work in a positive friendly environment.

Responsibilities :

· Assist The Customer Services team in answering customer inquiries through phone, email or WhatsApp support.

· Provide excellent customer service by actively listening to and responding to customer needs and concerns in a professional manner.

· Accurately process orders, check/print/scan CODO, matching PO while ensuring that customer inquiries are resolved in a timely manner.

· Collaborate with others departments to ensure customer satisfaction and timely resolution of issues.

· Keep accurate and up-to-date records of customer interactions and follow-up actions taken.

· Maintain a positive and professional attitude while working with customers and other team members.

· Perform other related duties and responsibilities as assigned by supervisor.

Job requirements:

To qualify, successful individuals should possess:

· Minimum GCE ‘N’ Level qualifications via experience

· Applicants with at least 2 years of relevant CS work experience

· Has a passion for customer service

· Able to work as a team

· Ability to work in fast paced environment with tight deadlines and able to pay meticulous attention to details

· Proficient in Microsoft Excel

· Proficient in both spoken and written English

· Cheerful, respectful, receptive, positive, eager to learn

Please submit your updated resume in MS Word format by using the APPLY NOW BUTTON. You may also email your resume directly to [email protected] By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

** We wish you all the best in your career search.

Thanks Warmest

Regards

WhatsApp only : 9630 2466

Office : 6928 2050

Shamrock Pte. Ltd.

Reg No : R2091083

License : 20C0060

This advertisement is for Student Support Officer.

If successfully selected, candidate will be deployed in local MOE schools.

Only Singaporeans and PR apply.

Contract Period: 01 Mar 2024 to 30 Nov 2024.

Options to extend the contract : 01 Jan 2025 to 30 Nov 2025.

Working Hours:

• Mondays to Thursdays: 7.30am to 5.30pm, inclusive of 1hr lunch break
• Fridays: 7.30 am to 4.00 pm, inclusive of 1hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Roles and Responsibilities:

1. The Personnel is to support students who require highly-individualised, targeted and intensive intervention and support. The Personnel will:

• engage and check in with high needs/at risk students in timely and regular conversations
• be required to do home visit
• be a positive role model/ significant adult to the high needs/at risk students
• be required to work with parents of high needs/at risk students
• organise programme for high needs/at risk students

2. The Personnel is to support high needs/at risk students in 5 areas:

• Academic support (low progress learners)
• Social emotional (self-harm, trauma, mental health)
• Behaviour/ Attendance (irregular attendance, long-term absentees)
• Social skills (peer relation issue)
• Vulnerable (lack of adult role models)

3. The Personnel is to support students dailyon after school engagement programme (Gear-up Programme). The Personnel will:

• be responsible in the daily operation of Gear-up room
• work with members of Student Development Team (SDT) and/or Youth Worker (if any) on after school engagement programme (Gear-up Programme) to engage students meaningful

4. The Personnel is to manage the updating of case summary notes of students engaged and compilation of cases. The Personnel will:

• update the cases under his/her charge via case summary note
• ensure all engagement details are recorded in the case summary and email to members of SDT and school leaders
• promptly update or highlight to Year Heads if there is/are any self-harm or suicide ideation case or any cases that required immediate attention
• ensure the safe-keeping and confidentiality of such records and details
• be required to sign the ‘UNDERTAKING TO SAFEGUARD OFFICIAL INFORMATION’ document

5. The Personnel is to work with members of Student Development Team to assist Year Heads, Assistant Year Heads, HOD CCE , HOD SM and SH SM and members of the Student Development Team to oversee and complete assigned work related to support high needs and at risk students.

6. The Personnel will:

• assist the Year Heads to liaise with external organisations, such as Family Service Centres, Community Centres, etc, in matters relating to dealing with high need and at-risk students
• not make decisions on behalf of Year Heads but will forward the report, invitation or information to the Year Heads for further action

Qualifications, Skills and Experience:

• not make decisions on behalf of Year Heads but will forward the report, invitation or information to the Year Heads for further action
• Ability to provide academic support (English and/or Math) for students aged 12 to 17 years old
• Ability to connect with students aged 12 to 17 years old
• Ability to engage students aged 12 to 17 years old
• Good interpersonal, planning, analytical and negotiation skills
• Ability to multitask, work independently and in a team • Proficient with word processing and spreadsheet
• Mnimum of 1 year experience in working with students aged 12 to 17 years old

StarMed is a one-stop day-surgery and multi-disciplinary medical center that offers quality day surgeries and diagnostic services at competitive private sector prices. As our business expands, we are looking to hire more Patient Service Officer/Healthcare Assistant to be part of the team.

The successful candidate will be performing the following duties, but not limited to:

• Perform registration: key in patients’ data and register in the system.
• Patient care support, such as taking of vital signs.
• Follow up with doctors or clinic staff on completing the information required.
• Assist doctor during consultation.
• Booking of appointment in the system.
• Alert and rectify duplicate patients’ records in the system.
• Collect deposit if required.
• Handle billing, collection of payment (cash, NETS, credit cards, cheques) with integrity and accuracy.
• Generate bill estimation form. Assist in financial counselling when required.
• Advise patients on Medisave / medishield / private shield / corporate guarantees and to obtain signatures on the relevant forms.
• Perform daily closing of collections and alert superiors on discrepancies if any.

Requirements

• Has 1-2 years of experience in healthcare industry
• Experience in clinical duties such as taking of blood samples, recording vital signs reading and etc. will be advantageous.
• Experience working in a clinic setting.
• Able to work in fast-paced environment.
• Tech-savvy
• Good interpersonal skills, a good team player and has good time management skills.
• Willing to learn and ability to adapt are key attributes for this role

Candidate must be fluent in mandarin and able to read and write in Chinese characters. Working environment : Chinese Language Enrichment Centre.

Responsibilities:

• Assist in administrative duties pertaining to student and course registration matters
• Provide professional service and advice in order to achieve customer satisfaction
• Assist customers with their enquires and concerns with a service oriented attitude
• Actively promote the centre's programmes to prospective customers in a professional manner
• Assist and follow-up with prospective or existing customers to promote new subjects and courses
• Work towards company sales targets and to maximise retention
• Handle customers enquiries, enrolment, payments and maintain accurate files for auditing in excel sheet
• Establish a good rapport and build relationships with both prospective and existing customers

Requirements:

• Minimum ‘N’ Level
• Able to commit on weekends
• Strong interpersonal and communication skills
• Positive work attitude, self-driven, team player with strong service mindset