Location: Novena

Mon- Fri office hours

Salary: up to $2500

• Receive and screen patients arriving at the clinic.

• Perform full process of registration and administration for patient.

• Prepare referral letters and maintain proper filing system for scanned documents.

• Provide excellent service standards and assistance to patients.

• Perform counter and medical records duties.

• Answer and handle telephone inquiries.

• Undertake any other duties assigned as assigned.

Interested applicants please email a copy of your resume to [email protected]

Tele @jesswongie OR WA 96503173

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Basic Functions:

· Answer telephone calls and carry out various reception and admin duties.

· Approach customers and attend to their needs.

Duties & Responsibilities:

· Answer and redirect incoming calls in a polite and pleasant manner.

· Greet customers promptly, identify their needs and direct them to the appropriate personnel.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

INPEX ENERGY TRADING SINGAPORE PTE LTD(hereinafter “IETS”) is a crude oil and gas trading company in Singapore that focuses on the sale of crude oil and natural gas produced by the INPEX Group.

The company has been increasing the trade volume of crude oil and gas and is now hiring an Receptionist cum Admin Assistant (new position) due to expansion.

Paying attention to meticulous details is important in any career field.

KINDLY SEND US A COMPLETE CV WITH STATING YOUR WORK HISTORY, CURRENT & EXPECTED SALARIES, NOTICE PERIOD AND AVAILABILITY.

Incomplete CV lacking above-captioned information will be rejected.

REQUIREMENT:

- Presentable and pleasant personality

- Excellent interpersonal Skills

- A good customer service

- Detail-oriented

- Neat & Tidy and well-organized

-Excellent command of English to greet multi-national visitors

-Strong problem solving ability

-Experience with office management software like MS Office (Email writing, MS Excel, MS Word & MS Powerpoint)

*Experience at Japanese companies a plus but not required

Applicant must be able to do the following;

-Attend office from 0900-1725 every day (no Work from home or flexible work hour arrangement applicable)

-Handle/Cover the General Office Administration related duties (stationery, pantry, reception etc) in office such as followings, but not limited to:

· Answering the intercom and attend to visitors

· Preparing meeting rooms, ensure reception area and pantry are tidy and presentable

· Answering, forwarding, and screening incoming phone calls as necessary

· Managing the visitor passes

· Registration of visitors and new colleagues into the building management system & office security system & HR attendance system

· Daily checking of mailbox, collecting, sorting and distributing incoming and outgoing mails

· Arranging outgoing document delivery (by Courier, Post Office, DHL, FEDEX etc)

· Maintain adequate inventory for Stationery, IT equipment and Pantry items, and light bulbs and take inventory of supplies and restock as needed

· Manage pantry area; maintaining it clean, functioning and well stocked at all time.

· Daily maintenance of machine & equipment in office & pantry such as Copier/printer and coffee machine and contact external vendors when malfunctioning

· Cover for Pantry lady is she’s absent; the cover duties include but not limited to:

Ø daily maintenance of coffee machine,

Ø emptying individual trash boxes and disposing trash from pantry

Ø run the dishwasher to clean used cups and return them to the drawers

Ø wiping the white boards of meeting rooms (inside and outside)

· Coordinate with Administrative Executive and support Administrative Executive by covering her absence (leave & WFH)

· Other ad hoc assignments as necessary

Our Offer

Friedly and nice working environment

• Basic salary plus AWS (+variable bonus)

• Workplace: MBFC Tower 3

• Work Hour: 5 days a week, 9AM-525PM

• H & S insurance provided

• Annual Leave start from 14 days (every yr +1 up to 20days)

• Allowance of SGD800 for outpatient medical treatment per year

• Daily commuting transport expense (bus/MRT) reimbursed

Duration: Immediate till End Dec 2024

Working Hours: 5.5 days office hours

Salary: $10/hr

Location: NAPIER ROAD

Job Scope:

- Attend to incoming patients to attend to their needs

- Guiding patients to the specific department / counter

- Guiding patients on flow prior to scans and procedures

- Assisting nurses and radiographers on duty

Interested candidate, kindly send a copy of your resume to [email protected]



Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Responsibilities:

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks

• Receive and handle inbound customer orders (via hotline). Document and record customer details

• Conduct outbound calls to follow up on issues/orders to ensure customer satisfaction

• Resolve customer queries as per standard operating procedures and channel to respective operations team for immediate resolution

• Provide feedback to supervisor on improvement areas based on customer/client issues

• Liaise with respective operations team for issues, follow-up and actions

Requirements:

• Have Call centre exp/ Customer Service/order processing exp preferred

• Provide high service levels to the respective customers and clients.

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

R1872808

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a Customer Support Specialist (Inside Sales Support) to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Assisting in acquiring and developing Company’s products.
• Manage in generating and processing of sales order schedules.
• Regularly engage/communicate with customers for sales.
• Offering consistent and efficient post-sales support to customers.
• Manage daily operations and orders in hand by liaising/cooperate with other departments.
• Responsible for the creation of necessary service manuals and procedures documentation by coordinating with the service department and customers to ensure timely availability.
• Acquiring technical information, drawings and data as needed.
• Coordinating with marketing team on customers’ needs.
• Active participation in meetings (e.g production and sales order review).
• Any other duties as assigned.

Requirements:

• Min Diploma or Degree in Business or other relevant equivalent field of study.
• Min 3 years relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Service Coordinator / Sales Support

Salary: $2600 – $3300

Working Day: Monday - Friday 8.30 am to 5.30 pm

Working Location: Near Pioneer MRT

Job Duties:

• Attending to incoming calls.
• Planning and scheduling of outdoor service jobs for service technicians all over Singapore.
• Attending to customers on service jobs and complaints.
• Scheduling of daily delivery of goods to customers.
• Preparing sales/service quotations.
• Monitoring of customers' outstanding orders.
• Data entry for service job done.
• Filing, posting of invoices to customers.
• Others as and when assigned.

Job Requirement:

• With relevant working experience.
• With electrical/electronics background.
• Training Provided

Email: [email protected]

Tan Yong Zhi (Jackson) | R24124461

The Supreme HR Advisory Pte. Ltd | 14C7279

Contract Period: From 1 Dec 2024 to 30 Nov 2025 and Service not required for the following period:
a) 1 Dec 2024 to 22 Dec 2024
b) 31 May 2025 to 22 Jun 2025

Option to Extend: a further period of 1 year from 1 Dec 2025 to 30 Nov 2026 and services is not required for the following period:
a) 1 Dec 2025 to 21 Dec 2025
b) 1 Jun 2026 to 21 Jun 2026

Working hours:
• Mondays to Thursdays: 8:30am to 5:30pm, inclusive of 0.5 hr meal break.
• Fridays: 9:00am to 5:30pm, inclusive of 0.5hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Scope of Services:

• Providing support and assisting general administration in General Office.
• Supporting printing needs of school (e.g. worksheets and documents) when required and ensuring materials are efficiently produced.
• Assisting in maintenance of printing equipment (printers, copiers), including monitoring, and managing of ink, toner, paper supplies to ensure uninterrupted printing.
• Answering the phone calls in a timely manner, including screening and directing calls to the appropriate colleagues. This include taking and relaying of messages where necessary.
• Dealing with enquires by parents, members of public and other stakeholders.
• Assisting in office administration matters and clerical work, including receiving, sorting and distributing daily mail/deliveries/posts/couriers, maintaining a log book.
• Attending to sick/injured students and contact caregivers (if required), ensuring that all accidents / injuries are appropriately recorded / reported.
• Upkeeping office general conditions, including tidying and maintaining the reception area in the General Office.

Qualification, Skill & Experience:

• O Level certification and equivalent with good communication, and customer service skills.
• Knowledge of administrative and clerical procedures and duties.
• Knowledge of computers and relevant software applications including Microsoft Excel, Word etc.
• Knowledge of customer service principles and practices. Preferably 3 years of relevant experience in reception and administration in a school environment
• Meticulous and independent.

• Providing support and assisting general administration in General Office.
• Supporting printing needs of school (e.g. worksheets and documents) when required and ensuring materials are efficiently produced.
• Assisting in maintenance of printing equipment (printers, copiers), including monitoring, and managing of ink, toner, paper supplies to ensure uninterrupted printing.
• Answering the phone calls in a timely manner, including screening and directing calls to the appropriate colleagues. This include taking and relaying of messages where necessary.
• Dealing with enquires by parents, members of public and other stakeholders.
• Assisting in office administration matters and clerical work, including receiving, sorting and distributing daily mail/deliveries/posts/couriers, maintaining a log book.
• Attending to sick/injured students and contact caregivers (if required), ensuring that all accidents / injuries are appropriately recorded / reported.
• Upkeeping office general conditions, including tidying and maintaining the reception area in the General Office.

Requirement:

• O Level certification and equivalent with good communication, and customer service skills.
• Knowledge of administrative and clerical procedures and duties.
• Knowledge of computers and relevant software applications including Microsoft Excel, Word etc.
• Knowledge of customer service principles and practices.
• Preferably 3 years of relevant experience in reception and administration in a school environment.
• Meticulous and independent.

Responsibilities:

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks

• Receive and handle inbound customer orders, queries and complaints. Document and record customer details, queries and complaints

• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction

• Provide feedback to supervisor on improvement areas based on customer/client issues

• Establish and maintain good working relationships with clients/customer

Requirement:

• Provide high service levels to the respective customers and clients.

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

R1872808

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

• Greeting patients, schedule appointments, and handle queries and complaints through phone, email, or other forms of correspondence.
• Ensure a high standard of patient care at the clinic
• Oversee office supplies including dental products, stationery, equipment, and furniture.
• Ensure the smooth operation of the clinic, addressing and resolving issues by coordinating with relevant vendors or departments.
• Submit claims through CHAS, Medisave, and Dental Insurance portals.
• Maintain clinic records, complete necessary forms, and file reports in a timely manner.

Requirements:

• At least 2 years of experience in the similar industry.
• Well-versed in MS Office Applications would be preferred.
• Immediate starter is a plus

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R1985956

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Location: Sembawang

Requirement: cert is required but must have experience in Infant Care

Working hours: 9 hrs shift

Job Scope:

· Assist to carry out daily routine care in a manner that is and consistent with good infant development principles

· Ensure the safety of infants through constant supervision, effective arrangement of space, and proper maintenance of equipment

· Provide experiences that promote individual expression through conversation, play, and creative interaction

· Assist in developing schedules and routines ensuring physical activity, rest, and

playtime

· Observing, assessing, and documenting each assigned child’s health, skills,

behavior, growth, and development

· Assist in completing bi-annual assessment of children's development

· Assist in reporting progress of children to parents in bi-annual reports and through

parent-teacher conferences

· Assist to maintain daily open communication with parents

· Assist to keep accident reports

· Maintain anecdotal records

· Maintain confidentiality

· Report any inappropriate act to supervisor

· Maintain a safe and healthy environment

· Inspect and replace damaged or lost materials

· Keep all appropriate records such as records, attendance and time sheets.

· Meet all applicable licensing regulations

· Attend internal or external training organised by company

· Attend events organised by company. e.g. Open House, carnival etc

· Attend monthly meeting in the evening

Job Description:

As a Customer Support Associate, you will be responsible for handling in-bound calls for general enquiries.

Any other ad-hoc admin duties as assigned

Requirements:

Min Higher Nitec or Diploma in any discipline

No Prior experience required as on job training provided

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Temp Call Centre Associate

Andrea Eunice Tan Min Er
(R23112594)
Recruit Express Pte Ltd
EA License No. 99C4599

Customer Service Assistant （Contract - 1 year 6 months)

• Location: Bencoolen
• Working hours: Mon to Fri, 8.30am to 5:00pm
• Salary range: $2300 - $2800 + $80 Handphone Allowance + Contract Completion Bonus

Interested applicants can send your resume to 8739 9469 Janie and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Requirements:

• ITE/Diploma holder with 1-2 years relevant experience
• With relevant customer service & admin experience
• This is a 1 year 6 months contract role, with opportunity to convert to permanent.

Responsibilities:

• Liaising and co-coordinating with customers on sales orders and enquiries
• Invoicing, P/O and D/O, purchasing / receiving
• Order processing
• Administration duties
• Supply chain management duties (back up)

#SCR-jiajia-fun

Fun Jia Jia (Janie) | Reg No: R22107945
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Job Responsibilities:

• Answer phone calls and handle customer enquiry.
• Assist in preparing quotations and order processing.
• Monitor delivery and liaise with customers.
• Follow up on enquiries and on time payment by customers.
• Maintain good rapport and improve good customer relations.
• Ensure all enquiries and orders are processed, checked,documented and filed.
• Any ad hoc duties as assigned.

Requirement:

• N level / O level / Nitec / Higher Nitec in any discipline or at least 2 years working experience in similar role
• Candidate with Engineering or Technical background will be preferred
• Proficient in Microsoft Office
• Attentive to details, effective follow up skills and customer oriented mindset
• Good interpersonal and communication skills
• 5 working days per week
• Working location : Joo Koon

Intensive in house training will be provided to those without relevant working experience

• MNC, 5 days, West, Transport (2 ways)
• $2000 - $2400 (basic), allowances
• AWS, Bonus, overtime claim
• Medical/dental benefits
• Yearly increment (subject to performance)
• Aircon & non-aircon environment

Responsibilities:

• Perform order processing via system.
• Perform packing for cargo.
• Able to read and reply email.
• Update daily order status.
• Receive and issue goods.
• Handling and sorting physical shipping goods.
• Put away goods to/from storage locations.
• Assist in ensuring cycle count accuracy.
• Maintain proper inventory control well maintained.
• Ensuring safety guidelines are followed.
• Maintain housekeeping at all times.
• Maintain safe work procedures at all times.

Requirements:

• At least Secondary education.
• Able to work independently.
• Basic computer knowledge.
• 2 years logistics experience preferred.
• Forklift license will be an advantage.
• Work At Height certificate will be an advantage.

Interested applicants, please send your resume to [email protected]

We are looking for a capable and versatile Club Executive with a background in high-end club management or premium banking services.

This role will involve various responsibilities, including front desk reception, floor management, member sales, and event planning).

Company:

We are a family center offering high-quality enrichment classes that integrate traditional Chinese culture with modern teaching methods.

Our mission is to provide students with engaging and enriching educational experiences.

We are looking for passionate and experienced individuals to join our team and support the growth and development of our students.

Location: Near Clarke Quay MRT station (5 minutes walk)

Employment Type: Full Time

Start Date: Mid / Late October

Responsibilities:

- Front Desk/Reception: Greet and assist club members and guests with a welcoming and professional attitude.

- Floor Management: Ensure smooth operations within the club, providing an excellent customer experience.

- Member Sales: Manage and promote membership sales, building strong relationships with potential and current members.

- Event Planning & Execution: Assist in organizing and executing club events, ensuring a seamless experience for attendees.

- Client Reception: Handle VIP clients, ensuring their needs are met with top-notch service.

- Adhoc Tasks

Requirements:

- Background: Experience in managing high-end clubs, VIP lounges, or premium banking services.

- Sales Skills: Strong sales background with the ability to drive membership sales and meet targets.

- Excellent Communication: Well-spoken, with strong interpersonal and customer service skills.

- Appearance: Presentable with a professional demeanor.

- Personality: Outgoing, kids loving, proactive, and capable of handling multiple responsibilities efficiently.

Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a Customer Support Specialist (Inside Sales Support) to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Assisting in acquiring and developing Company’s products.
• Manage in generating and processing of sales order schedules.
• Regularly engage/communicate with customers for sales.
• Offering consistent and efficient post-sales support to customers.
• Manage daily operations and orders in hand by liaising/cooperate with other departments.
• Responsible for the creation of necessary service manuals and procedures documentation by coordinating with the service department and customers to ensure timely availability.
• Acquiring technical information, drawings and data as needed.
• Coordinating with marketing team on customers’ needs.
• Active participation in meetings (e.g production and sales order review).
• Any other duties as assigned.

Requirements:

• Min Diploma or Degree in Business or other relevant equivalent field of study.
• Min 3 years relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Roles and Reponsibility

Job Position: Customer Service Assistant
Duration: 1 Year Contract
Time: 12 pm - 9pm, Mon - Fri
Salary: $1,800 to $2,100.
Location: Odeon Towers (Nearest MRT: Bugis)

Job Scope:

• Provide customer service and issuing of orders at collection counter
• Perform product exchange
• Perform monthly stock count
• Perform any ad-hoc duties as assigned
  
  Job Requirement:
• GCE ‘O’ Level
• Good interpersonal skills
• Pleasant personality
  
  Attention to: Hailey Yang
  
  By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.
  
  We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.
  
  Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431
  

What the role is

The Quality Service Branch (QSB), under the Clean Environment Group (CEG), handles cases related to pollution control and wastes management matters. In this role, we are looking for highly motivated, dynamic and service-orientated individual to handle feedback, appeal and enquiries related to pollution control and waste management related issues. In addition, you will perform a wide range of duties focused on monitoring trends, and data analysis on various types of feedback to support ground operations. You will report to the Senior Assistant Director of CEG/QSB.

What you will be working on

You will work in partnership with line departments and operations sections within Pollution Control 1 Division, Pollution Control 2 Division, Environmental Monitoring and Modelling Division and Waste Management Division, to ensure effective handling of feedback and appeal cases received from members of the public and stakeholders. You will be responsible for the following:

• Draft reports and replies and handle all cases from People, Private and Public sectors, including complex and sensitive cases, on pollution control and waste management matters in accordance with guidelines and Standard Operating Procedures and within service standards
• Review feedback and collaborate with operations and/or other agencies to understand customer issues where required, to identify gaps in service delivery and drive improvements/changes to service experience, processes, policies, and standards, including communication strategies and replies to ensure relevance and realism to changing customer servicescape
• Partner, support and contribute to platforms and initiatives aimed at driving service excellence within NEA, for example, service events, newsletter, initiatives, etc.
• Analyse feedback data and garner insights from customer satisfaction surveys to sense and sense-make, and to propose improvement plans.
• Identify key customer segments, provide department-perspective to develop service strategies to meet current and future requirements of the customer segments.
• Provide support and advice to officers on service-related queries, for example, guidelines/SOPs, service standards, case handling, direct cases to appropriate parties, etc.
• Document institutional knowledge on unique cases of feedback for training and future reference
• Identify staff and/or projects eligible for reward recognition and prepare documentation for service award nomination

What we are looking for

• Good understanding of and keen interest on environmental protection issues including pollution control and wastes management issue
• A good team player with excellent communication, interpersonal and investigation skills
• Excellent communication skills and emotional intelligence, with ability to think logically
• Meticulous, good analytical and writing skills, and able to identify emerging issues for quick resolution
• Organised and able to multi-task
• Independent and resourceful with pleasant personality and enjoy working with others
• Highly resilient and able to handle adverse situations and difficult customers
• Self-driven, strong leadership skills and always ready to strive for improvement
• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Assistant-Manager-Manager--Quality-Service-Branch----Contract_JR-10000033206

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Service/Sales Engineer
• Working Location: Tuas
• Working Hours: 5 days (Mon 8 am – 5 pm, Tue – Fri 8 am – 6 pm)
• Salary Package: Basic salary up to $3,600 + Transport Allowances + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Attend to customer inquiries and requests for spare parts and services.
• Plan and execute sales action plans to engage and follow up with prospects.
• Assist in preparing proposals, tenders, and quotations.
• Build strong customer relationships and identify business opportunities within the industry.

APPLY NOW!!!

• Diploma or Degree (strong relevant experience required if no diploma).
• Good communication and presentation skills.
• Self-motivated to work.
• Possess Class 3 Driving License and own vehicle (preferred). Transport allowance provided if own vehicle is used.
• At least 1 year of sales experience in the Heavy Industry.
• Knowledge of ERP systems is an advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68290 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Wholesaler – Car Industry
• Position Title: Car Sales Executive / Sales Representative (Motor Vehicle)
• Working Location: Central - Novena
• Working Hours: 5 days (9.30 am – 6.30 pm)
• Salary Package: Basic up to $4000 + Commission
• Duration: Permanent Role

Key Responsibilities

• Provide comprehensive details on consigned vehicles, including specifications and conditions.
• Respond to customer inquiries, assisting in their decision-making process.
• Inspect vehicles thoroughly to evaluate condition, performance, and value.
• Create appealing vehicle listings with detailed descriptions and quality photos.
• Demonstrate vehicle features and benefits during test drives and showroom visits.
• Market vehicles using online platforms, social media, and print ads.
• Negotiate sales terms to meet targets and maximize profits.
• Efficiently close sales, ensuring accuracy in all related documentation.
• Deliver exceptional customer service throughout the sales journey.
• Maintain transparent relationships with consignors and build strong connections with customers.
• Encourage repeat business and referrals through superior service and satisfaction.
• Execute additional duties as required.

APPLY NOW!!!

• Experience in automotive sales is preferred with strong knowledge of automotive products and vehicle assessment.
• Skilled in negotiation and familiar with digital marketing tools.
• Valid Singapore driving license for vehicle handling.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67852 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

Bacha Coffee is hiring a Customer Service professional to handle all incoming customer inquiries and calls in regard to our Brand, products, and eCommerce orders via Brand.com as well as pure player eCommerce marketplaces.

The role requires knowledge of the online luxury retail business and a solid foundation of quality service standards.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position has primary working relationships with the eCommerce team, IT and Warehouse teams, as well as staff with similar positions within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (marketplace enablers, third-part logistics providers etc.) as well as customers from online and social media platforms.

Responsibilities

• Manage engagement with customers to ensure care is taken to uphold the best standards of service including response time, quality of replies, follow up, etc.
• Handle all incoming calls and customer inquiries via Brand.com and any other channels, responding in a professional manner, and helping customers to resolve their issues. Ensuring that queries are replied within 1 business day.
• Be able to provide information about Bacha Coffee’s products and services when necessary.
• Initiate email correspondence with customers, when required.
• Liaising with external partners, such as third-party logistics providers, to ensure timely deliveries.
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service.
• Monitor customer inquiries, and provide insights into customer behaviour and suggest improvements to increase customer satisfaction, engagement and commercial opportunities.
• Working internally and with external teams to ensure that strong relationships are built and maintained with high-net-worth customers to enhance their experience with Bacha Coffee.
• Assist in developing and implementing customer service policies, procedures and standards to ensure that Bacha Coffee’s standards and quality are consistently upheld.
• Monitor response times, customer recovery standards, ensuring that targets and KPIs are met.
• Coordinate and communicate with internal teams, including the digital warehouse, to ensure that customer queries and issues are resolved promptly, with quality.
• Utilise customer care systems or other tools to follow up, close cases, and proactively outreach to customers when required.

Requirements

• Minimum 3 – 5 years of working experience in a customer service role.
• At least 2 years of working experience in online D2C.
• At least 2 years of experience operating pure player marketplace backend systems.
• Strong communication and interpersonal skills, with an excellent command of English
• Meticulous, adaptable, possess an eye for detail and the ability to work independently in a fast-paced environment.
• Proficient with MS Office applications.
• Experience in mentoring team members is a plus.
• Experience in utilising customer care management tools is a plus.
• Positive character who is able to pivot across multiple tasks.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Responsibilities:

• Register incoming patients
• Prepare the patient for examination
• Respond to patient phone call queries
• Inform patient of financial responsibility
• Prepare and file patient forms
• Verifying and updating patient information
• Assisting doctors and nurses if needed
• Scheduling appointments for patients

Requirements:

• Min Nitec or Diploma in any field of study
• Keen interest in the healthcare/ medical industry
• No related experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to commit long term

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No need experience , Training Provided
• Able to commit 2 rotating shift , 5 days including weekend ( Paid Shift Allowance )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599