Total 47 sales support specialist job vacancies in Customer Service category in D03 Queenstown, Tiong Bahru

• Organise and manage physical/online marketing activities
• Liaise with product vendors on partner activities
• Generate sales leads for sales team
• Following with with leads, and scrub contact database
• Assist sales teams in sales activities, including calls, and tender submission
• Weekly reporting on KPIs
• A relevant Diploma/Degree

Responsibilities:

• Provide excellent customer service
• Provide IT technical onsite support for end user services problems which includes identification, diagnosis, rectification, and escalation.
• Support on desktops, notebooks, printers, scanners, hardware components.
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.
• Installation of Apple IPad software’s and deployment.
• Generate reports and submission of daily/weekly updates.
• Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.
• Printer Maintenance.
• Take on and resolve complex calls or tasks the other engineers could not resolve.
• Responsible for learning and working independently.
• Responsible for providing excellent support and timely service.

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs’ lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

• Responsible for overall IT infrastructure stability, resilience and performance including physical and virtual servers and network resources.
• Responsible for ensuring appropriate IT infrastructure capacity to ensure optimum operational performance for the organisation.
• Coordinates and works with resources (internal and external) to meet established project milestones and to achieve project deliverables.
• Identifies areas for improvement, develop an improvement program and monitors the implementation to increase process efficiency.
• Recommends suitable technology infrastructure updates to develop long-term and short-term planning.
• Assists in developing IT budget for IT infrastructure.
• Develop plans for implementation of new projects, perform Project Management.
• Participates in evaluations, recommends and plans implementations of new technologies and platforms to determine alignment with business’s needs.
• Manages resource availability to continuously support the business, including backup administration.
• Reviews all new and updated processes and procedures introduced into the production environment to ensure SLA compliance for both outsourced and internally managed services. • Participates in the development, maintenance and testing of disaster recovery plans as required & implements improvements.
• Provides mentoring and support to Business and Usual (BAU) ICT Executives.
• Manage response to alerts and notifications of after-hours activity.
• Travel to branches as required.
• Off-hour support as required.

• Degree Computer Science or Technology related studies

• Preferably with some years’ (8-10) experience in IT management level of similar sized structure and business, hands on experience and technical knowledge of applications and communications infrastructure
• An added advantage for those familiar with ITIL

About our client: Our client is a leading pharmaceutical manufacturing company.

*Job type: Contract, part-time

*Duration: 6 months

*Working days and schedule:

• 2 weekdays onsite (8 hours)
• 12 hours remote work on weekends (WFH)

About the role: The Automation Support has a solid understanding of manufacturing processes and industry-specific Good Manufacturing Practice (GMP) requirements. This role reports to the Automation Manager at the Singapore manufacturing site and is essential for ensuring the efficient operation and optimization of production processes.

Responsibilities:

• Address abnormal production situations and emergencies, such as process outages, critical alarms, or equipment failures.
• Diagnose issues and take immediate corrective actions or perform manual interventions with the Manufacturing supervisor or delegate to restore normal operations and prevent safety or quality incidents.
• Collaborate with the production team to maintain stability in production processes and ensure smooth operations.
  Identify opportunities for operational improvements and implement optimization strategies.
• Assist Standard Users with system-related queries and issues.
• Provide support to manufacturing operations outside regular office hours, responding to urgent requests and ensuring timely resolution of issues.
• Be available for holidays and overtime as needed.
• Adjust work schedule as required to meet production demands.
• Participate in manual intervention remediation projects, identifying and implementing changes to the system, as well as performing test executions.
• Adhere to all applicable EHS requirements.
• Foster a fair and respectful environment, aligning behavior with company's Code of Conduct.
• Perform any additional duties as assigned by the supervisor.

About you:

• Degree / Diploma / Nitec in Chemical Engineering / Bioengineering / Chemical & Biomolecular Engineering / Pharmaceutical Engineering.
• Relevant years of experience: 2 - 4 years (Degree holders) OR 4 - 6 years (Diploma holders) OR 6 - 8 years (Nitec holders).
• Problem-Solving skills with the ability to respond quickly and effectively in emergency situations.
• Skilled in navigating and utilizing PCS7 systems.
• Good interpersonal skills for effective communication and teamwork.
• Experience in optimizing processes and providing user support.
• Capable to work independently and manage support requests outside of regular office hours.
  

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License: 94C3545

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg No: R1325507

You will provide operational and administrative support to (i) Chief Operating Officer(‘COO’), (ii) Assistant Director, Clinical Support Operations, (iii) Head, Ambulatory Services and (iv) Deputy Head, NSOC, including managing improvement processes and projects, delivering high standards of efficiency, service and quality patient care in alignment with the strategic objectives of NNI.

You will undertake service improvement, innovative and transformational projects that are aligned with NNI’s strategies, ensuring that projects meet the set objectives and timelines are met.

Requirements

• Recognized degree with at least 3-4 years' working experience, preferably in the healthcare industry.
• Possess strong analytical skills, excellent project management and good interpersonal skills.
• Motivated, ability to exercise initiative and work independently.

Job Highlights:

Enhance exposure to the government sector

Nearest MRT: Orchard

Working hours: 8.30am – 6.00pm (Monday to Thursday), 8.30am – 5.30pm (Friday)

Salary: up to $2,390 per month

Contract duration: 12 months

Job Description:

1. Provide administrative support which include:

• Updating the various databases & training records.
• Liaising with community partners for community service opportunities, probationer’s progress and documents.
• Liaising with external stakeholders to coordinate learning opportunities for staff.
• Preparing relevant community service documents for probationers and agencies.
• Managing specified documents (e.g. training feedback form) through online platforms and directing the relevant information to respective departments.
• Tracking of probationer’s progress on community service and supporting relevant officers to ensure probationers completes their required number of hours ordered by the Court for community service.
• Updating the casefiles in the online case management system.
• Preparation of onboarding schedules for new officers.
• Preparation for regular and ad-hoc training (eg. Logistics, administrative support, outlook invites).

2. Support in digitalisation of training / Design engaging and visually appealing event/training Electronic Direct Mailers (EDM) to promote event/trainings.

3. Support and collaborate with the PD team in drafting emailers to encourage/assess staff training nominations and participation.

4. Support in the planning and execution of special/ group projects with partners.

5. Assist in the planning and execution of engagement and appreciation events.

Job Requirements:

• Only Singaporean
• Minimum Diploma in any related discipline
• Proficient in Microsoft Office tools & Canva

Interested candidates please click “Apply Now”. We regret to inform you that only shortlisted candidates will be contacted for further interviews.

Rachel Tham Pei See
R23114253
BGC Group Pte Ltd (Outsourcing)
EA 05C3053

We want you and we would like to journey with you to help you achieve your career purpose that commensurate with an attractive benefits / commission and an integrated work life harmony.

Roles and Responsibilities

· Make outbound calls to prospective clients using provided scripts and leads.

· Persuade potential clients to schedule a tentative appointment with our sales representative.

· Data Management: Performing accurate data entry and maintaining records of leads and appointments.

· Recruit, train and supervise other telemarketers under the team, whenever there are newcomers joining the telemarketing team

· Talent Acquisition: Recruitment of potential sales managers, via cold-calling and scheduling interviews (This responsibility will be handed out once the call support specialist has mastered the other above responsibilities)

The ideal candidate will be:

· Highly Organized: You can manage multiple tasks efficiently.

· Detail-Oriented: You pay attention to the finer details to ensure accuracy.

· Time-Savvy: You manage your time effectively to meet deadlines.

· Articulate: You communicate clearly and professionally. You must have prior experience in telemarketing. Good phone etiquette is a must.

· Hardworking: You are dedicated and take pride in your work.

Requirements:

· Proficient with technology and office software, such as Microsoft Outlook, Google Calendar, Google Sheets.

· Fluent in written and spoken English. It will be a huge advantage if you are strong in another language to communicate with potential clients.

· Proven experience as Talent Acquisition Consultant / HR Consultant / or similar position will be an advantage.

· Min. 2 years of Customer Service / Telemarketer / Cold Calling in a call center environment experience.

· Able to communicate effectively and professionally over the phone.

· Confident and pleasant personality.

· Willing to learn the trades of recruitment

· Able to work independently and be a team player.

Job Description & Requirements

The Scientific Sales Support and Executive Assistant to the General Manager plays a dual role mainly in facilitating sales operations while providing some essential administrative support to the General Manager. This position involves mainly in coordinating sales activities with some schedule management activities and ensuring efficient communication amongst teams.

Key Responsibilities:

• Sales Support:Provide administrative assistance to the Sales Division, including sales order processing, generating reports, and preparing quotations.
  Compile and manage tender documents for submission.
  Coordinate and assist in sales and marketing activities, ensuring alignment with overall business goals.
• Reporting and Analysis:Generate and analyze sales reports, presentations, and performance metrics to support decision-making.
  Conduct research and compile data for strategic initiatives.
• Relationship Management:Build and maintain strong relationships with existing and potential customers, ensuring high levels of service and satisfaction.
  Build and maintain strong relationships with existing and potential suppliers.
• Administrative Support:Assist the General Manager with daily administrative tasks, including calendar management and meeting coordination.
  Prepare and organize meeting agendas, minutes, and follow-up actions.
• Communication and Liaison:Serve as a point of contact between the General Manager, Sales Division, and other departments.
  Collaborate with Operations and Finance on internal workflows and processes.

Qualifications:

Education and Experience:

• A university degree or equivalent in a Science-related field.
• At least 3 years of relevant sales support experience.

Skills:

• Strong organizational and multitasking abilities.
• Able to work independently and under pressure.
• Creative thinking, problem solver and resourceful.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite.

Attributes:

• Detail-oriented with a proactive approach to problem-solving.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong interpersonal skills and a professional demeanor.

Candidates with limited or no Executive Assistant experience will also be considered.

Motorway is a leading pre-owned luxury cars dealer, and we are dedicated to providing exceptional service to our clientele. We are seeking an experienced After Sales Service Manager to oversee our after-sales operations at luxury cars sector, ensuring the highest standards of customer satisfaction and service excellence.

Key Responsibilities:

• Lead, mentor, and manage Service Advisors, Parts Executives, and Mechanics.
• Oversee vehicle maintenance, repair, and warranty services.
• Ensure the team delivers premium service that aligns with the brand’s standards.
• Maintain high customer satisfaction by addressing concerns promptly and professionally.
• Implement strategies to enhance the customer experience.
• Regularly review feedback and make improvements as needed.
• Ensure service processes are efficient and meet quality standards.
• Monitor KPIs to achieve service efficiency, profitability, and customer satisfaction.
• Manage the service department’s budget and control costs.
• Develop pricing strategies for service offerings.
• Monitor expenses to meet financial targets.
• Maintain a safe working environment according to health and safety guidelines.
• Prepare reports on service performance and financial results.
• Analyze trends and identify areas for improvement.

Requirements:

• Bachelor’s degree in Automotive Technology, Business Administration, or related field.
• Minimum of 5 years of experience in after-sales service management, preferably in a luxury automotive brand.
• Strong leadership, customer service, and communication skills.
• Possess excellent interpersonal skills to connect with clients.
• Proficiency in automotive service processes and management systems.
• Work location – Lower Delta

About our client: Our client is one of the MNC companies in the Chemical industry.

About the role:

• Support onsite helpdesk and workplace operation in Singapore.
• Support offshore colleagues (e.g. India, Japan and Korea) colleagues via remote support tool.
• L1 Triage with ServiceNow tickets assignment, tracking and resolution within SLA.
• Responsible for Asset inventory.
• Microsoft Intune Laptop/desktop lifecycle for new hires/ resigned.
• Supports Site IT and lab Applications as backup.
• Support IT office technology (e.g. File, print services, IP phones & etc).
• Hand on support for network and PC hardware issues.
• Configure printers and label printers on network and resolve printer problems.
• Participate in global/local projects to deliver solutions on-site.
• Email messaging support configurations, troubleshooting (Lotus Notes Archive)
• Managing User Accounts, Profiles, Groups & resource Permissions.

About you:

• Bachelor’s degree/Diploma in Information Technology, Computer Science, or a related field.
• 2-3 years of experience in IT support or a similar role, preferably in the chemical industry.
• Experience with helpdesk ticketing systems (e.g., ServiceNow).
• Proficiency in Microsoft Intune for managing laptop/desktop lifecycles.
• Familiarity with remote support tools for assisting offshore colleagues (India, Japan, Korea).
• Strong knowledge of network and PC hardware troubleshooting.
• Experience in configuring and resolving issues with printers and label printers.
• Understanding of email messaging support configurations and troubleshooting (e.g., Lotus Notes Archive).
• Familiarity with asset inventory management.
• Good Team player and communication skills.
• Strong teamwork and collaboration abilities.
• Good organizational skills with attention to detail.
• Ability to manage user accounts, profiles, groups, and resource permissions effectively.
• Willingness to participate in global/local projects.
• Ability to support site IT and lab applications as needed.

Others:

• Work location: Jurong Island (company transport provided)
• Work hours: Mon - Fri (8.00am - 4.30pm)
• Contract Duration: 1 year, subject to extension

*Please note that only shortlisted candidates will be contacted*

Employment Agency: Kingsforce Management Services Pte. Ltd.

Employment Agency Licence No: 94C3545

EA Personnel: Wong Pik Kiun (Kimberly)

EA Personnel Reg. No.: R1984508

Responsibilities:

a. Provide day-to-day support of IT computing devices and troubleshooting via emails, phone calls, and walk-ins

b. Perform first level support to troubleshoot and solve technical issues

c. Perform L2 and L3 escalations if necessary and required

d. Ensure and follow help desk procedures for all call and ticketing tracking from start to end (initial support to resolution)

e. Take ownership of all problems reported to the help desk. For outstanding issues pending user response, report and alert the IT Manager / POC for internal escalation procedure

f. Interface with other maintenance vendors (vendor management) for problem reporting and resolution

g. Perform IT project rollout as planned by the Customer, including new PC purchase. receiving, move and change (IMAC Services)

h. To be responsible for accurate record keeping, tracking and processing of all documents related to IT

Joining C&C is a distinctive opportunity to develop your career within a successful organization where everyone respects each other and enjoys working together. We recognize your performance in both tangible and intangible ways, by providing you development opportunities and making you feel respected.

The Opportunity

The incumbent shall act as first level support and resolution to all reported issues, incidents and queries related to IT (hardware, software and company's application) and participate in all infrastructure improvement activities. Daily tasks will include managing the helpdesk service requests, incidents, hardware maintenance and end user support. This shall also include supporting of collaboration communication, systems and telecommunications system. Essential duties and responsibilities include the following IT Support and Services:

• Provide first level end user support and resolution, for telephone/email enquiries and issues/incidents related to Hardware, Applications and in-house software (troubleshooting, VPN, wireless, etc)
• Logging of all IT service desk calls and service requests; these include documentation of all user issues/requests/resolution into ticketing system
• Working closely with IT System Engineering team to ensure compliance to operational requirement, security processes and provide IT technical assistance wherever necessary
• Working closely with IT Software team to ensure escalated tickets are attended to and closed. Provide software IT technical assistance wherever necessary
• Participate in IT projects when required; not restricting to Infrastructure activities only

Requirements

• Diploma in Computer Engineering or related
• At least 2-3 years of onsite desktop support experience in hardware diagnosis and troubleshooting in a medium-large size organization
• Hands-on experience in supporting PC/notebook hardware, network printer, MS Windows and standard software (MS office, Antivirus, internet browser) and Outlook client, desktop setup, wireless setup, Active directory, VPN setup/troubleshooting
• Basic knowledge of System Server Administration
• Good communicator with strong problem-solving skills
• Ability to work in a team environment to engage and motivate team members
• Positive attitude, able to work well with culturally and geographically diverse teams

About the Company

A member of the Jardine Cycle & Carriage Group, C&C is one of the leading automotive groups in Singapore. We started out in 1899 as a trader in nutmegs and other sundries. In more than 100 years since, we have grown to become a major player in the automotive industry in Singapore, retailing Mercedes-Benz, Mitsubishi, Kia and Citroën passenger cars and commercial vehicles.

At Cycle & Carriage, it is more than just the recognition we have earned as being the leader in its class. "Exceptional Journeys" encapsulates our passion for our existence. Bringing together high-performing team members and technical excellence to create people-focused experiences that consistently exceed expectations. Whether it is a customer we serve, an employee that we engage, a brand that we carry, we want to support them in creating exceptional journeys for themselves.

We have a constant mission to strive towards being an Employer of Choice in the countries we operate in. Some of our better performing countries have consistently being recognized for commendable people practices such as:

• HR Asia Best Companies to Work for in Asia for 8 years running (2015 - 2019, 2021 - 2023)
• Finalist in HR Excellence Awards 2016 for Recruitment and Leadership Development;
• Winner of Innovative Talent Acquisition Strategy Award in the Annual Jardine Matheson HR Conference 2016
• Winner of Excellence In Innovative Use of HR Technology in HR Excellence Awards 2017
• Merit for Singapore Health Award as awarded by Health Promotion Board
• Jardine Matheson HR Conference 2017, where we clinched the Best Employer Brand, Best Work-Life Balance and Best HR Team Awards.
• Jardine Matheson HR Conference 2018 for Excellence in Employee Transformation
• Bronze Award in HR Excellence Award 2019 for Excellence in HR InnovationThe emphasis on employee experience has been on the forefront of the C&C’s people practices. Keen for a career conversation? Connect with us to find out more.

You would be notified if you are shortlisted. By submitting your application, you consent to the collection, use and disclosure of your personal data contained in this document by Jardine Cycle & Carriage Limited and its subsidiaries and affiliates, for assessing your career application.

Responsibilities

· Provide technical support and troubleshooting for end users on Microsoft 365 applications and services.

· Perform user account management and prepare laptop or desktop for new staffs.

· Manage and maintain end user computing devices, including desktops, laptops, and mobile devices.

· Adhere to Cyber Security Compliance

· manage and maintain and reporting for software/hardware purchases, licenses, IT inventory, service contracts, installation, and maintenance

· Liaise with vendors for purchasing of IT equipment and software licenses.

· Monitor and maintain the network infrastructure to ensure optimal performance and security including Voice Over IP (VoIP), Network Firewall, Network Switches and etc.

· Explore on new technology and solution which include system, network, security, voice, backup, disaster recovery and etc to improve solution design and delivery

· Collaborate with internal and external stakeholder implement IT projects and initiatives.

· Document IT processes, procedures, and configurations.

· Stay up-to-date with the latest technologies and best practices in IT support.

· Performs any other assigned duties as required by the organization, including within the IT department and broader company.

Requirements

· Degree/Diploma in Computer Science/Information Technology or equivalent

· Minimum 2 years of experience in the related field

· Ability to support PCs/Printers/Projectors/IT Peripherals Setup and Maintenance

· Experience with IT asset management and onboarding processes

· Good knowledge of Microsoft 365 cloud technology (SharePoint, One Drive, Azure AD) and Server, Network & IP Telephony technologies (TCP/IP, SIP, WIFI, LAN, WAN, DHCP, DNS)

· Basic understanding of cyber-security

· Good communication skills, teamwork ability, risk identification, problem solving, customer service orientation and a commitment to quality

Motorway is a leading pre-owned luxury cars dealer, and we are dedicated to providing exceptional service to our clientele. We are seeking an experienced After Sales Service Manager to oversee our after-sales operations at luxury cars sector, ensuring the highest standards of customer satisfaction and service excellence.

Key Responsibilities:

· Lead, mentor, and manage Service Advisors, Parts Executives, and Mechanics.

· Oversee vehicle maintenance, repair, and warranty services.

· Ensure the team delivers premium service that aligns with the brand’s standards.

· Maintain high customer satisfaction by addressing concerns promptly and professionally.

· Implement strategies to enhance the customer experience.

· Regularly review feedback and make improvements as needed.

· Ensure service processes are efficient and meet quality standards.

· Monitor KPIs to achieve service efficiency, profitability, and customer satisfaction.

· Manage the service department’s budget and control costs.

· Develop pricing strategies for service offerings.

· Monitor expenses to meet financial targets.

· Maintain a safe working environment according to health and safety guidelines.

· Prepare reports on service performance and financial results.

· Analyze trends and identify areas for improvement.

Requirements:

· Bachelor’s degree in Automotive Technology, Business Administration, or related field.

· Minimum of 5 years of experience in after-sales service management, preferably in a luxury automotive brand.

· Strong leadership, customer service, and communication skills.

· Possess excellent interpersonal skills to connect with clients.

· Proficiency in automotive service processes and management systems.

· Work location – Lower Delta

About us

Formerly known as Bukit Ho Swee Family Service Centre, South Central Community Family Service Centre (SCC) provides support to the low-income and vulnerable families in our community. While giving support to families who seek help in financial, social or relationship issues, we encourage community self-help and cooperation.

At SCC we believe that:

· Utilizing our individual strengths as neighbours makes anything possible.

· We have the potential to develop into a network of people who support one another.

· In times of need, we help others by giving back to them, and we receive in return.

· This community can serve as a setting for self-help, encouragement, and mutual support.

Our Approach

Adopting an all-encompassing strategy, we utilize the community to stimulate reciprocal assistance via social ties and inclusivity, with the objective of enabling low-income and susceptible households and realizing the complete potential of the upcoming generation for revolutionary transformation.

What are we looking out for?

As an I.T Support Executive, the ideal candidate shall assist in Management and team operations providing administrative support, including basic IT support for current and new drives and initiatives.

The ideal candidate shall support and work closely with the Administration Manager to ensure the smooth operations of the organisation and in general administration.

About the role of IT Support Executive

· We are built on strong values and ethics and are seeking like-minded candidates to join the team where tech meets heart, and every troubleshooting session is a step towards helping those in need. Reporting to: Admin & Operations Manager and Deputy Director and support following aspects of scope:

Technical Support / Maintenance and Monitoring / User Support and Training / System Administration / Project Support / Problem-Solving and Troubleshooting / Collaboration and Coordination

Responsibilities:

· Day-to-day IT helpdesk support, hardware setups, etc. Server Administration and Network / Firewall / VPN / Synology maintenance.

· Manage and configure POS and ERP system settings. Support and manage store opening projects across multiple regions.

· Liaise with HQ IT for all group initiatives, protocols and systems implementation.

· Provide and troubleshoot comprehensive level 1 and/or level 2 helpdesk support for internal team.

· Facilitate and set-up AVS/video conferencing before for general meetings.

· Keeps critical services such as desktop operating systems, security patches, email/Office365 tools, and shared storage running at peak performance and working to prevent downtime.

· Upkeep and ensure that IT hardware/software are running smoothly in working order and up to date.

· Manage software licenses, ensuring that it is up-to-date and timely renewals & streamline and maintain IT-related contracts with clear SLAs.

· Ensure and safeguard proper management of data through migration/backup missions.

· Collaborate on projects, adding inputs and contributing to the success of implementation.

· Ensure that IT-related policies are current, and organised, concurrently be updated on new developments in IT sector.

· Any other ad-hoc duties as assigned by Admin & Operations Manager.

Requirements:

· Degree/Diploma in Computer Science, Computer, Information Technology, Electronics Engineering, or equivalent or related studies with 3 to 5 years working experience or more. Minimally at least 2 years of IT experience. (Fresh Graduates are welcome to apply.)

· Good experience in Windows, Networking and Firewall administration, maintenance and technical support. Experience with hardware and system network, including conferencing applications and Audio/Video equipment, and proficiency with Microsoft 365 & Windows applications.

· Experience in configuring and troubleshooting network connectivity issues and good communications with all levels of team and problem-solving skills.

· Ability to articulate complex technical concepts in simple language.

· Team player and be independent in executing work-related jobs. Occasional travelling might be required.

· Demonstrated written communication skills to create useful support logs/reports. Good analytical and problem-solving skills to troubleshoot and diagnose issues.

· Strong in project and time management skills to provide updates and fixes within a promised time frame. Ability to work independently with a proactive skills, strong ability to multitask.

· Customer service and collaboration skills to interact professionally and positively with internal and external stakeholders.

· Will be an added advantage to possess Tech Certifications (CompTIA A+, MS365 Admin).

We provide:

• Career development opportunities
• Flexible working hours
• AWS / Bonuses
• Health insurance
• Wellness programmes and many more…

Interested candidates are invited to send their resumes with current and expected salary information.

Only shortlisted candidates will be notified. We thank all applicants for their interest.

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection use, and/or disclosure of personal data by SCCFSC to carry out its nature of business in compliance with the relevant provisions of the Personal Data Protection Act 2012 © 2024 South Central Community Family Service Centre Privacy Policy.

We want you and we would like to journey with you to help you achieve your career purpose that commensurate with an attractive benefits/ commission and an integrated work life harmony.

Roles and Responsibilities

• Make outbound calls to prospective clients using provided scripts and leads.
• Persuade potential clients to schedule a tentative appointment with our sales representative.
• Data Management: Performing accurate data entry and maintaining records of leads and appointments.
• Recruit, train and supervise other telemarketers under the team.
• Talent Acquisition: Recruitment of potential sales managers, via cold-calling and scheduling interviews (This responsibility will be handed out once the call support specialist has mastered the other above responsibilities).

The ideal candidate will be:

• Highly Organized: You can manage multiple tasks efficiently.
• Detail-Oriented: You pay attention to the finer details to ensure accuracy.
• Time-Savvy: You manage your time effectively to meet deadlines.
• Articulate: You communicate clearly and professionally. Good phone etiquette is a must.
• Hardworking: You are dedicated and take pride in your work.

Requirements:

• Minimum a diploma certificate
• Proficient with technology and office software, such as Microsoft Outlook, Google Calendar, Google Sheets.
• Fluent in written and spoken English. It will be a huge advantage if you are strong in another language to communicate with potential clients.
• Proven experience as Talent acquisition consultant / HR consultant / or similar position will be an advantage.
• Min. 2 years of customer service/ Telemarketer/ cold calling in a call center environment experience.
• Able to communicate effectively and professionally over the phone.
• Confident and pleasant personality.
• Willing to learn the trades of recruitment
• Able to work independently and be a team player.

* Basic Salary & Allowance

* AWS & Performance Bonus

* Medical, Dental & Insurance Benefits

RESPONSIBILITIES:

• To receive and make inbound & outbound calls from/ to customers.
• To perform job order taking/ entry, related to vehicle breakdown.
• To accurately capture and submit job order via GPS/CAD system.
• To assign jobs and monitor job status.
• To liaise with contractor when there is a need to utilize their services.
• To handle all calls in a professional and courteous manner.
• To attend to customers' complaints and escalate complaints to supervisor, if necessary.
• To perform credit card sale transaction when required.
• To undertake adhoc tasks as and when assigned.

REQUIREMENTS:

• Minimum ‘N’ Level and above.
• Preferably with 1 to 2 years working experience in Customer Service.
• Good computer and communication skills will be advantage.
• Good team player who is service-oriented.
• Able to work on rotating shifts, including weekends and public holidays.
• Entry level with positive attitude are welcome to apply.

Key Highlights

• Great exposure to the government sector
• Nearest MRT: Labrador Park
• Working Hours: Mon- Fri (office hours)
• Salary:  Up to $3,450 per month
• Contract Duration: 11 months

Key Responsibilities

• Asess relevance of new courses from Media schools, based on industry needs / Skills Framework for Media
• Assess relevance of under-graduate / post-graduate courses applied by prospective Media scholars, based on industry needs / Skills Framework for Media
• Perform secretariat duties for IMDA’s internal Media Manpower strategy meetings and engagement with Media schools.
• Assess project proposals and ensure that grant applicants submit the necessary information and documentations needed.
• Keep track of project progress and ensure that project outcomes are met and deliverables are submitted in a timely manner.

Key Requirements:

• Degree in any related field.
• Fresh graduates are welcome to apply
• Proficient in using Microsoft (Excel, Words), Pivot Table/VLOOKUP for data entry purpose
• Interest/Passion in Media/AI will be a bonus!

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Venice Kang
Outsourcing Team

BGC Group Pte Ltd

Registration No.: R23117645
EA License Number: 05C3053

About our client: Our client is an EPC contractor in the Offshore Oil & Gas industry.

About the role:

• Provide technical support for JD Edwards EnterpriseOne applications, troubleshooting issues and ensuring system availability and performance.
• Collaborate with cross-functional teams to analyze, configure, and implement system enhancements and upgrades.
• Conduct regular system maintenance, including patching, updates, and monitoring system health.
• Offer end-user training and create documentation to facilitate efficient use of JDE applications.
• Respond promptly to user queries, identifying root causes and implementing solutions in a timely manner.
• Participate in the development and execution of test plans for system changes and enhancements.
• Maintain compliance with security standards, ensuring data integrity and confidentiality within the JDE environment.
• Proactively identify opportunities to streamline processes and optimize system performance.

About you:

• BSc Computer science or similar
• At least 3 years of working experience in providing applications/system support for JD Edwards.

Other information:

• Work location: West (company transport is provided in selected MRT stations)
• Working days: 5 days

*Please note that only shortlisted candidates will be contacted. *

Employment Agency: Kingsforce Management Services Pte. Ltd.

Employment Agency Licence No: 94C3545

EA Personnel: Vikneswaaree Subramaniam

EA Personnel Reg. No.: R24124033

Key Responsibilities

• Technical Support
• Support IT infrastructure (PCs, physical and virtual servers, storage, network, on-premises and cloud) i.e. systems provisioning, installations, configurations as well as monitoring and maintenance.
• Provide L2 technical support and advice to users on systems-related issues or queries.
• Perform systems administration/maintenance and works toward continuous optimization of systems performance.
• Standby with on-call availability with varied shifts including nights, weekends and holidays.
• Improve governance (policies, standards, guidelines) on successful delivery outcomes e.g. industry compliances, delivery frameworks/playbooks, port-mortem reviews, documentations
• Cross group collaboration
• Work closely with all technical group to on-board technical knowledge of solution offerings, inclusive of vendors and partners as needed

Qualifications/Experience/Knowledge

• Diploma/Degree or equivalent
• Min. 5-7 years of experience preferred.
• Technical knowledge with infra stacks i.e. x86, Unix, storage and backups, networks, security, desktops/laptops/devices, servers
• Solid Experience with OS – Linux, Windows OS, Mac OS, and Servers Operating Systems.
• Solid Experience with Virtual Machines – VMware, Hyper-V
• Experience with Cloud – AWS, Azure, M365, Microsoft Intune, Alibaba, Huawei.
• Experience with network architecture and security, routers, switches, provisioning, firewalls, and security
• Possesses problem solving skills and able to prioritize and manage multiple tasks.
• Demonstrated verbal, written communication and interpersonal skills with stakeholders.

Job Highlights:

Enhance exposure to the government sector

Nearest MRT: Jurong East

Working hours: 8.30am – 6.00pm (Mon to Fri)

Salary: up to $3,500 per month – commensurate based on experiences

Job description:

• Reading of technical drawings for building and infrastructure projects, create records and upload them to the system for easy retrieval.
• Assist to sort physical files containing land related records, index and geo-tag them to map database.
• Perform other relevant duties as and when assigned.

Job requirements:

• Only Singaporean.
• Minimum Diploma Architecture, Engineering, Real Estate, Land Planning or other relevant technical disciplines.
• Proficiency in AutoCAD and GIS.

Interested candidates please click “Apply Now”. We regret to inform you that only shortlisted candidates will be contacted for further interviews.

Rachel Tham Pei See
R23114253
BGC Group Pte Ltd (Outsourcing)
EA 05C3053

Job Highlights:

Enhance exposure to the government sector

Nearest MRT: Jurong East

2 years direct contract

Job Description:

• Engagement of residents and community partners to address enquiries about population health, services, initiatives and link up with the appropriate team.
• Proactively liaising with medical teams and community partners to facilitate coordination of community-based services for residents.
• Support the navigation and provision of community-based resources and services to support residents and caregivers to take charge of own health.
• Assisting residents with community appointment related requests.
• Conduct outbound nudges to encourage enrolment and participation in screening and vaccination.
• Proactive team player to contribute to service improvement initiatives and projects and be part of implementation.
• Scan for new ways, tools and technology to improve resident and partners’ experience and efficiency of processes.

Job Requirements:

• Only Singaporean.
• Minimum Diploma and above in any discipline.
• Proficient in Microsoft Office Suites.

Interested candidates please click “Apply Now”. We regret to inform you that only shortlisted candidates will be contacted for further interviews.

Rachel Tham Pei See
R23114253
BGC Group Pte Ltd (Outsourcing)
EA 05C3053

Job Highlights:

Enhance exposure to the government sector

Nearest MRT: Redhill

Working hours: 8.30am – 6.00pm (Mon to Thu), 8.30am – 5.30pm (Fri)

Salary: up to $2,980 per month

Contract duration: 6 months

Job description:

• Project management of events and programs such as planning, coordination, logistics, vendor management, and on-site support, ensuring timeliness of deliverables.
• Stakeholder engagement efforts.
• Research on youth landscape.

Job requirements:

• Only Singaporean.
• Minimum a degree in any discipline.
• Proficiency in Microsoft Office suite (i.e. Word, PowerPoint & Excel) is required.

Interested candidates please click “Apply Now”. We regret to inform you that only shortlisted candidates will be contacted for further interviews.

Rachel Tham Pei See
R23114253
BGC Group Pte Ltd (Outsourcing)
EA 05C3053

Job Highlights:
Enhance exposure to the government sector
Nearest MRT: Outram Park
Working hours: 8.30am – 6.00pm (Mon to Thu), 8.30am – 5.30pm (Fri)
Salary: up to $3,000 per month - commensurate based on experience
Contract duration: 6 months

Job description:

• Assist in overseeing the operations of a smoking/vaping cessation virtual counselling pilot programmes.
• Coordinate with multiple internal and external stakeholders including schools and counsellors.
• Handling the logistical aspects of the virtual counselling sessions.
• Communicate with the counsellors and provide them with necessary information and support.
• Compile data for evaluation and reporting.
• Participate in pilot project development as part of the team.
• Support additional tasking or coordination related.

Job requirements:

• Only Singaporean.
• Minimum a Diploma or Degree in any discipline.
• Proficiency in using virtual communication tools such as Zoom, Microsoft Teams.

Interested candidates please click “Apply Now”. We regret to inform you that only shortlisted candidates will be contacted for further interviews.

Rachel Tham Pei See
R23114253
BGC Group Pte Ltd (Outsourcing )
EA 05C3053

Job Highlights:

Enhance exposure to the government sector
Nearest MRT: Outram Park
Working hours: 8.30am – 6.00pm (Monday to Thursday), 8.30am - 5.30pm (Friday)
Salary: up to $3,000 per month - commensurate based on experience
Contract duration: 6 months

Job Description:

Programme Support (Logistics Support)

• Assist to monitor inventory level at Customer Care Centres and all Tracker Distributors.
• Perform reconciliation of tracker issuance and balance stock records, and to follow-up on all discrepancies.
• Ensure timely and accurate submission of documentation and reports by Customer Care Centres and all Tracker Distributors, monitoring it on a daily, weekly, or monthly basis as required.
• Support post app release issues and rectifications, solutioning.
• Provide logistics support for the customer care area and all Tracker Distribution Channels.
• Other administrative adhoc as assigned by your supervisor.

Job Requirements:

• Only Singaporean
• Minimum Diploma and above
• Good excel skills

Interested candidates please click “Apply Now”. We regret to inform you that only shortlisted candidates will be contacted for further interviews.

Rachel Tham Pei See
R23114253
BGC Group Pte Ltd (Outsourcing )
EA 05C3053