Total 5,200 sales support specialist job vacancies in Customer Service category in Singapore

IT Desktop Support Manager (EUC)

Working Hour: Monday to Thursday 8.30am to 6pm, Friday 8.30am to 5.30pm

Working Location: Central

Responsibilities:

• Provide essential enterprise level end user computing services to organisation.
• Plan and execute new initiatives and enhancements that result in innovative use of end-point technologies to meet the needs of forward-looking organisation.
• Work with team leaders and outsourced service providers to plan, manage and deliver projects to upkeep, strengthen or build new desktop services to improve service satisfaction and delivery.
• Execute projects to deliver desktop services that achieve standardisation of desktop services across Public Service agencies to reduce operations overheads and greater satisfaction of desktop services.
• Supervise and maintain desktop services across organisation and work with outsourced service

Requirements:

• Degree/Diploma in Computer Science or equivalent with minimum 3 years of relevant working experience in designing deploying and managing enterprise level ICT infrastructure for end point services
• Good knowledge of end-user computing (EUC) or ICT operations (ICT infrastructure; servers, network, IT security)

If you are excited by the above opportunity and challenges and enjoy making things happen, do apply now!

OR

Email your resume to: [email protected]

Wyman Low

Team Lead (IHRP - CP)

Low Yong Wei (Wyman) - R1550983

ScienTec Consulting Pte Ltd - 11C5781

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

As a Service Support Engineer, you will be maintaining and troubleshooting the hardware infrastructure and systems.

Responsibilities:

· Provide Field Support by carrying out Corrective Maintenance (CM) as a result of failure of the hardware and software.

· Assist to restore the system to its operational condition.

· Support in monitoring and maintain the records of the overall system operational availability and reliability, including Mean Time Between Failure (MTBF), Mean Time to Repair (MTTR), system downtime duration and the types of hardware defects as well as all related software versions, patches.

· Support in field testing by carry out software testing on the system whenever there is a new software bug fixes and ensure the correct configuration of the system is loaded for software / system testing and before the system is used for production.

· Provide technical support in managing the spares provisioning, support and test equipment and other tools.

· Assist in undertaking store keeping functions in respect of receipt, issue and disposal.

· Support in carrying out serviceability check on the spares and to ensure prompt and appropriate action is taken to rectify any fault on the spares.

· Assist in monitoring the end-of-life and end-of-support status of the spares and installed hardware.

· Support in carrying out preventive maintenance on the hardware to retain the system in the specified operational condition in accordance to the planned maintenance schedule.

· Assist in performing calibration, servicing and verification of system configurations and submit the report.

Knowledge, Skills and Experience:

· Diploma / Bachelor’s Degree in IT/Engineering discipline

· Minimally 1-2 years of experience in supporting network, security, server and UPS

· Minimally 1-2 years of experience in supporting mission critical systems

· CCNA Certification is a must

· Well-versed in IT Service Management (ITSM) standards, processes, guidelines and best practices will be an added advantage

· Prior working experience in any Server / Network / Uninterruptible Power System / Security products such as Firewall, PIM and PAM and Server Virtualization will be an added advantage

· Ability to cope in a highly pressured fast-paced environment

· Customer orientated with high level of service attitude

· Good listening and analytical skills

· Hardworking, outgoing and enthusiastic

· Positive working attitude

· Team player, and also able to work independently and with little supervision

· Able to thrive in a dynamic environment

· Able to understand the system and architecture diagrams

· Able to understand the user operation environment

· Willingness to pick up new technologies

Company's Profile

Julian Grey’s client is a global semiconductor equipment provider, specializing in inspection solutions for various industries. They have offices in APAC and are seeking motivated individuals to join their growing team.


Responsibilities

• Deliver both pre and post-technical assistance to customers regarding their vision needs.
• Offer comprehensive technical support to address customer inquiries and concerns.
• Conduct on-site services to ensure optimal customer satisfaction.
• Assess and qualify new products for effective integration and performance.

Requirements
• Profound grasp of camera, lens, and optical systems.
• At least 3 years of hands-on experience in machine vision applications.
• Willingness and ability to travel on short notice.
• Diploma or Degree in Electrical or Optics Engineering.
• Prior experience in AOI (Automated Optical Inspection) is highly valued.

Follow us for more updates, interview tips!
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https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Bryan Tay @ 97559161
Shortlisted Candidates will be notified

Bryan Tay Reg No. R23112463
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Requirements

The role requires handling of measurement and detection equipment for military and homeland security. The successful candidate will possess strong IT software installation and configuration skills. He is able to manage post-sales delivery of equipment, perform regular maintenance and carry out diagnostic analysis for trouble shooting and repair work. A keen learning attitude and strong problem-solving ability will position him well for the role. He is expected to prepare basic reports. Good communication and interpersonal skills will assist him in reinforcing existing strong customer relations.

Qualification

Higher Nitec / Diploma in Electrical & Electronics Engineering with min 2 years relevant experience

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Primary Responsibilities

• Provide frontline services and general administrative duties of the clinic
• Maintain overall cleanliness at the clinic, front counter, and reception area.
• Attend to patients at counters for registration, payment, and appointment lines.
• Trace case notes for walk-in cases, billing, and charges.
• Account for handover and closing of counter payments
• Attend to clinic complaints and escalate to higher management when needed.
• Attend to data requests pertaining to patient information.

Requirements

• Possess minimum GCE 'O' level or at least 5 years of relevant working experience.
• Working experience in the service or healthcare industry will be advantageous.
• Proficiency in MS Office and SAP preferred.

The Department

The IT Department is responsible for supporting and maintaining the Campus IT Infrastructure, AV Infrastructure and Phone system. Providing efficient system support to all users. The department is also responsible for resolving any IT-related faults Quickly and efficiently,

The Position

The IT support individual will provide effective IT assistance across all aspects of the business and will provide backup and support to the IT Manager. The individual is responsible for supporting and maintaining IT Infrastructure, AV Infrastructure and Phone system plus general maintenance of all IT-related hardware/software. The position provides exposure to a broad range of IT-related projects and activities.

Key Responsibilities

· Installing and configuring computer hardware, software, systems, networks, printers, Desk Phones, and scanners

· Monitoring and maintaining computer systems and networks

· Responding in a timely manner to service issues and requests

· Providing technical support across the campus

· Repairing and replacing equipment as necessary

· Testing new technology

· Possibly training more staff members

· Complete detailed reports listing requests to technical assistance, steps taken to resolve them, and the specific dates/individuals involved

· Assist management in creating training materials pertaining to computer troubleshooting and usage

· Act as the initial point of contact for all computer and system-related concerns from all users.

· Organize and file documentation pertaining to warranties and instructional guides for computer hardware

· Escalate IT issues to the IT Manager where necessary

· Responsible for managing backups

· Manage AV and Telephone systems

· Setup class AV system, Setup class recording

· Setup AV system for On-campus event

· Creating purchase requisitions for IT hardware/software

· Ensuring all software purchased licensing is recorded and maintained

· Setting up new users and disabling expired accounts in accordance with HR requirements

Other

· Prepare documents, meeting materials, and correspondence.

· Perform basic administrative support duties as required to meet specific operational objectives.

· Perform miscellaneous job-related duties as assigned by the IT Manager

Requirements

At least 2 years of experience in related profession preffered

Degree/Diploma in Computer Studies, Certification like MCSE or CCNA will be advantage.

Working hours

5 days work week (might have shift timigs and MUST work one weekend)

Job Description:

· Preparing and send quotation to customer in a timely manner

· Revise or change quotation details upon request from customer

· Maintaining and updating records in SAP CRM accurately

· Keeping track of the sales team’s communication with customers

· Support in following up sales lead and opportunities in SAP CRM for sales team

· Ability to communicate both internal and external customers at all levels

· Support any other ad-hoc duties as assigned by manager

Requirements

· Some experience in commercial practice and sales admin experience

· Understanding in SAP CRM is a plus attribute

· Proficient in Microsoft Office

· Adaptable, multi-tasking, good organisational skills

· Ability to adapt to fast pace working environment

· A good team player

· Good command in English and Chinese

· ITE/ Diploma equivalents

Primary Functions:

• Customer Support: Respond to customer inquiries and technical issues through various channels such as phone, email, chat, or ticketing system. Provide prompt and courteous assistance, ensuring customer satisfaction and a positive support experience.
• Troubleshooting and Issue Resolution: Investigate and diagnose technical problems reported by customers or internal users. Use your technical knowledge and problem-solving skills to troubleshoot software, hardware, network, or application-related issues and provide effective solutions.
• Technical Documentation: Create and maintain detailed documentation of support processes, troubleshooting procedures, and frequently asked questions (FAQs). Contribute to the knowledge base to facilitate self-service support for customers and enhance the efficiency of the support team.
• Collaboration with Internal Teams: Collaborate with other teams such as development, quality assurance, and product management to escalate and resolve complex technical issues. Communicate effectively with stakeholders to provide timely updates on issue resolution progress.
• Product Testing and Feedback: Assist in testing new product features, enhancements, or bug fixes to ensure their functionality and reliability. Provide feedback to the product development team regarding product improvements or potential issues identified during support interactions.
• Training and Onboarding: Support new customers or users during the onboarding process by providing guidance, training, and assistance. Help them understand product features, configurations, and best practices to maximize their usage and satisfaction.
• Continuous Learning: Stay updated with the company's product offerings, industry trends, and emerging technologies. Continuously enhance your technical skills and knowledge through training, certifications, and self-study.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Requirement:

• Technical Knowledge: Possess a solid understanding of computer systems, networks, software applications, and troubleshooting methodologies. Firm understanding of TCP/IP, OSI Layer, network security, Internet, DNS, network routing and switching and common protocols.
• Communication Skills: Excellent verbal and written communication skills are essential. You should be able to effectively communicate technical concepts to both technical and non-technical users. Active listening skills are important for gathering information and understanding customer issues.
• Problem-Solving Abilities: Strong analytical and problem-solving skills are required to identify and resolve technical issues efficiently. You should be able to think critically, perform root cause analysis, and apply logical troubleshooting methods to reach resolutions.
• Customer Service Orientation: A customer-centric mindset and a passion for providing exceptional customer service are crucial. You should have the ability to empathize with customers, remain patient and calm during challenging situations, and deliver clear and concise instructions or solutions.
• Teamwork and Collaboration: The role of an Associate Support Engineer often involves working closely with cross-functional teams. You should be able to collaborate effectively with colleagues, escalate issues when necessary, and contribute positively to a team-oriented environment.
• Technical Documentation: Strong documentation skills are important for creating clear and concise technical documentation, troubleshooting guides, and knowledge base articles. This helps in ensuring consistent and accurate support practices.
• Adaptability and Learning Agility: The technology landscape evolves rapidly, so you must be adaptable and quick to learn new technologies, products, and tools. A proactive attitude towards continuous learning and staying up-to-date with industry trends is highly valued.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Other Information:

• Working hours: 9am to 6pm, Mon-Fri*
• Standby Duties after office hours on rotating basis with team members
• Salary will commensurate with qualifications and experiences
• 13-month AWS / Variable bonus
• Selected candidates might be selected to pursue these specializations in future:

o Security Awareness

o Defensive Security

o Offensive Security

• Training consisting of in-house and vendor-led will be provided. Additional sponsored training available to confirmed staffs subject to performance assessment.

*Support Engineers are required to be on 24x7 standby calls on a rotating basis throughout the year.

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

Student Support

• Respond to all enquiries (email, telephone and walk in) providing advice when necessary to prospective parents, ensure that the school provides all applicants with the relevant and accurate information;
• Assist the Manager with all matters relating to student admissions, including student contract, student pass application, insurance coverage, etc;
• Keep prospective pupil files up-to-date;
• Work with internal departments to ensure the smooth transition of student transfer;
• Responsible for maintaining the admission database for the school management review;
• Work closely with Finance on all matters pertaining to the fee payment, such as student tuition fee, agent commission, etc and ensure the correct procedure is followed;
• Collaborate with the team to conduct student surveys, collate data and produce a report for trend analysis.
• Participate in the school committees and events as and when required;
• Any other duties commensurate with the nature of the job, as determined by the school.

Marketing

• Plan and organise all the school tours by prospective parents, including staff liaison and all related matters;
• Negotiate contracts with agent and to promote and market the school, establish distribution networks and develop distribution strategies;
• Produce slides and seminar materials for marketing events;
• Produce brochures and marketing materials for management approval;
• Organise, coordinate and participate in local/overseas promotional activities and open house, work with internal school departments, agents, parents to market products and services.

Requirements:

• 2-3 years of work experience in the educational industry;
• Bachelor’s degree or diploma in a relevant field;
• Team player with positive, cheerful, helpful work attitude and initiative;
• Capable of independent and committed effort, with good organisation & interpersonal skills;
• Proficiency with Microsoft Office is a must;
• Possess good written and spoken communication skills;
• Marketing knowledge will be an advantage.

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Officer (Sales Support)/ Sales Admin
• Working Location: Loyang
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) Sat (9 am – 1 pm) (alternate Saturday upon confirmation)
• Salary Package: Basic Salary + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily rate enquiries from local customers and overseas agents.
• Timely response for all enquiries with multiple solutions and accuracy.
• Negotiate with carriers and co-loaders for best freight rates to ensure the profit margins and targets are met.
• Handle RFQs.
• Communicate and coordinate with operations team for efficient execution of shipments.
• Understand and analyse market trends, assist with providing pricing strategies for clients.
• Develop key account business through regular communication, efficient pricing and follow-ups.
• Report generation.
• Other ad-hoc duties may be assigned.

APPLY NOW!!!

• Candidates without experience are welcome to apply. Training will be provided.
• Proficient in Microsoft Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66077 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Working Days: Monday – Friday (9am – 6pm)

• Working location at Taiseng – walking distance from MRT

• Variable Bonus + Excellent Welfare

• Well Established IT Solutions Company

Job Scope

• Install, configure, test and maintain operating systems, application software and systems management tools
• Correspondence with customers (including overseas) request
• Ability to troubleshoot on-site and online
• Liaise with vendors and other IT personnel for problem resolution
• Maintaining customer infrastructure & networks
• Able to articulate issues and solutions to customers

Requirement

• Nitec or Diploma in Computer Engineering, Information Systems, or equivalent
• 2 - 4 years of relevant working experience
• Possess Knowledge of Cloud applications (Office 365, Azure), firewall, Active Directory, backup solutions will be a plus

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

~ WEST REGION ~

Summary

1. To execute matters with regards to corporate communication
2. To execute company internal control, audits, and improvement activities

Responsibilities

• Execute internal control and export control compliance activities
• Organize annual general meetings (AGM)
• Organize CEO and group companies business policy meetings
• Organize performance review meetings
• Organize internal and external audits
• Prepare and conduct trainings/briefings/presentations on corporate ethics, internal control, export control matters to employees
• Update company homepage, intranet and company profile
• Update company corporate stationery to comply with company standards
• Initiate continual improvement activities within department
• Ad-hoc duties

Requirements

• Degree / Diploma in Mass Communication

Other information

• AWS + VB + $60-$110 transport allowance

HOW TO APPLY:

Interested applicants, please click on “Apply Now”. or Send your resume to [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

• MNC Company
• Basic $2200 - $2800 + Allowances + Incentives
• Excellent Welfare and Benefits + Career progression
• Working location: Clementi
• 12 Hours Shift

Job Responsibilities:

• To provide technical troubleshooting support to customers on alarm issues in an effective and efficient manner
• To monitor and respond to alarm signals within service level targets
• To attend to customers’ enquiries on products, accounts, and services, and offer alternatives solutions to fulfil customer needs, ensuring total customer satisfaction
• To gather customer feedback, identify problem trends and highlight to Team Leader & Supervisors for discussion, service enhancement and resolution of problems
• To ensure that standard operational procedures (SOP) are adhered to
• To profile accounts based on account types and key priority accounts
• To demonstrate strong work commitment and work ethics
• To highlight SOP non-compliance to Team Leaders for correction, corrective, and preventive actions
• To adhere to plan work schedule & be available for overtime during emergencies in short notice
• Any others ad hoc duties as assigned

Job Requirements:

• Possess minimum GCE ‘O’ level and/or Nitec qualifications with 1 – 2 years of relevant experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Position : Customer Service COORDINATOR (SAP / SALES SUPPORT / Order Fulfilment)- ALL WELCOME
• Location : International Business Park near Jurong East MRT
• Working hours : 5 day work week: Monday - Friday: 8.30am to 5.35pm
• Salary (commensurate with experience) : Up to $3500 + $100 Transport Allowance + AWS
• Duration : Perm
• Industry : WHOLESALE OF ELECTRONIC COMPONENTS

Main Responsibilities:

• Manage customer expectations, interface between operations and customer to resolve problems;
• Follow up on customer requests and issues and provide timely responses to achieve optimum satisfaction level;
• Responsible for order fulfilment of customers;
• Liaise with customers on order processing / delivery requirement;
• Analyse data and sales forecast for customer order pattern analysis, demand, forecast and stock fluctuation to work on stock replenish and shipping plan;
• Monitor and check on operational issue. Improvement and prevention action for reoccurrence.
• Check on daily operation and order management, close and solve the issue arise.
• Preparation of reports as required by Management as well as customer

Requirements:

• Proficient in MS Office and experience in SAP or similar order management system.
• Strong Communication / Interpersonal skill
• Able to handle customers’ complain and conflict by providing suitable solution

Email your resume to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Associate Consulting Director (APAC)

License no: 13C6684

EA Personnel: R2197224

Job Highlighted

• 5.5 days work' week including weekday and weekends, shift work based on Clinic operation hours.
• Willingness to travel to various locations to cover Cluster Clinics when necessary.

What You'll be Doing

• Perform daily operational duties at outpatient clinics.
• Registration of patients and provide frontline customer service.
• Process prescription accurately and dispensing of medicines.
• Process of billing transactions under different Government schemes and managed care programmes.
• Manage inventory and replenish of medicines and consumable items.
• Operate Clinic Management System.
• Perform other ad-hoc duties assigned by Clinic Supervisor/Doctor.

What We Are Looking for

• Preferably Entry Level specialized in Healthcare - Nurse/Medical Support & Assistant or equivalent.
• Experience in outpatient GP Clinic operations is mandatory for this position.
• Familiar with MOH regulatory requirements will be an added advantage.
• Computer literacy.
• At least 2 years of working experience in GP Clinic is required to be considered for Senior position.

We regret to inform that only shortlisted applicants will be notified for an interview.

To learn more about our Organization, please visit:

• https://alliancehealthcare.com.sg.
• https://www.myfamilyclinic.com.sg.

Temp Processing Support Officer / Admin (Pre-Entry Housing)

Contract duration: 12 months

Salary range: $2000-$2700

Working hours: Monday to Thursday: 8.30 am to 6 pm, Friday: 8:30 am to 5:30 pm

Location: Bendemeer Road

Job scope:

• Assist in processing of entry approval housing verifications.

• Conduct verifications of documents including tenancy contracts.

• Attend to public enquiries via phone or email on processing related issues on entry approval for housing verification process

• Independently see through ad-hoc assignments which may include compilation of data sets or data reporting

• Conduct preliminary assessment for applications with unique circumstances and propose appropriate course of actions

Requirements:

• Proficient in Microsoft Office – Excel & Outlook

• Good writing and communication (verbal and written) skills

• Able to independently propose appropriate course of action in processing cases with unique circumstances

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• Reg No: R23117785 (Lok Ding Hann)

Job Description:

• Arrange technical advisors/supervisors’ logistics and including travel arrangements and control of visas, permits and Jurong island pass
• Arrange technical advisors/supervisors’ accommodation
• Management of office supplies such as Personal Protective Equipment.
• Assistant of the coordination with construction partners
• Organize and manage drawings at the site office.
• Coordinate Overage, Shortage and Damage (“OSD”)* goods with construction partner and monitor the status in headquarter in Japan.
• Support Organising and managing installation records, witness test time management
• Other Ad-hoc, logistics and accommodation arrangement or order processing assignment as tasked.

Requirement:

• Diploma in any field with at least 2 years’ experience in site administration preferably.

Additional information:

• Located near Jurong Island
• Working hours: Office Hours from Monday – Friday, Office hours
• Two Years Contract
• Company Van provided at Jurong East MRT Station
• Able to multi-task in a fast-moving environment, Up to $4500 (Depending on experience)

To help us process your application, please visit www.gmprecruit.com/current-jobs to upload your resume on our website with GMP Job Code: 24260

We regret that only shortlisted candidates will be notified.
GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Remus Gan | Registration No: R21102972

Work Location: Novena

Work Hour:

Monday to Thursday 8.30am to 6.00pm

Friday : 8.30am to 5.30pm

Responsibilities:

•Provide technical support and maintenance of IT infrastructure.

•Monitor system performance, troubleshoot, and resolve IT issues.

•Implement system upgrades and enhancements.

Requirements:

•At least 6 years of experience in IT support and infrastructure maintenance.

•Good communication, project management, strong analytical, problem-solving skills

22C1322

R23115755

Roles & Responsibilities

• Programme Planning and Implementation for seniors
• Ensure that the programmes and activities meet the performance indicators and operating guidelines
• Oversee and manage the Alert Alarm System (AAS) during the centre’s operating hours, rendering assistance when necessary
• Establish networks with local community-based services/ resources, such as grassroots, social services, corporate organisations and schools, to engage volunteers to help run or assist in the programmes, start income generating activities, conduct outreach efforts etc., to match the needs of seniors.
• Recruit, interview and screen potential volunteers.
• Provide and co-ordinate orientation of volunteers to their assigned role and the mission and objectives of the centre.
• Place volunteers to suitable positions and areas of need
• Review and evaluate the volunteer programme to ensure relevance and to meet future needs.
• Manage the monthly petty cash utilization of the centre.
• Implement checks and controls in the accounting system to ensure proper accounting records and also to safeguard against misappropriation of the centre’s assets
• Lead, motivate and train junior personnel.
• Administrative Duties
• Provide secretariat support to the Division of Senior Services.
• Undertake any other duties as required.

Requirement

• Min. Diploma in related industry such as healthcare, social or community services sectors would be good
• Min. 1-3 years of related working experience in healthcare, social or community services sectors handling outreach or volunteer management scope
• Keen to work in the community setting.
• Able to work independently as well as embrace teamwork.

Interested applicants, please email your updated CV to [email protected] or WA 91792208 for more information.

Recruiter's Ref Code: #HHM

EA Personnel No: R21103938

EA Personnel Name: Reina Ng Hwee Min

Company Registration Number: Recruit Express Pte Ltd (99C4599)

The role:

Based in one of our Cyber Defence Operations Centres, you will be in the front-line of support, responding to and reporting on critical customer events.

In this busy role you will interact directly with both customers and the software development team. No prior knowledge is required, you could be a recent graduate, but an interest in the field and willingness to learn is essential and, you'll also have high levels of patience with the ability to react quickly and calmly.

This is an excellent opportunity to start or further your career within cyber security, learning quickly to further your skills and knowledge.

Key responsibilities of the role:

• Responding to requests for support raised in the Darktrace Customer Portal
• Explaining features of the software and helping customers to get the most out of the platform
• Ensuring customer deployments are running smoothly and efficiently
• Liaising between the development team and customers when issues arise
• Supporting the Cyber Technologist team with technical aspects of deployments

For this role you need to be tenacious, driven and have the following skill set:

• A scientific, computer science or engineering degree or any relevant certifications
• Professional proficiency in written and spoken English
• Proven ability to work with data and analytical tools
• Excellent interpersonal/communication skills, both verbal and written
• An understanding of general networking and cyber security technologies is desirable but not essential
• Experience of support and incident response procedures and practices is an advantage

Note: Due to the nature of the work we do, this role also requires some out of hours on-call and shift working.

JOB SUMMARY:

You will be stationed at Client’s premises and provide support for the client’s IT administration and related support for users.

RESPONSIBILITIES:

1. Support on-site and remote end-users to resolve IT-related issues. (hardware/software/network) on their notebooks/desktops and related peripherals.

2. Perform installations, migrations, and troubleshooting on systems.

3. Troubleshooting of Desktop related issues.

4. Servers, database, and IT infrastructure maintenance and support including configuration upgrades.

5. Other tasks and projects as assigned by the Manager or Management.

QUALIFICATION & EXPERIENCE:

• ITE/Diploma in Information Technology from recognized institutes.

• Previous experience of working in an IT support role for about 1-2 years.

• Ability to communicate effectively with a wide variety of people in a professional. manner, face to face, on the telephone, and in writing.

• Ability to demonstrate practical troubleshooting and problem analysis techniques.

• Ability to plan and prioritize workload without supervision.

• Ability to prioritize, manage, and perform under pressure.

• Excellent knowledge of Customer Service best practices.

Willing to work flexibly and with enthusiasm.

SKILLS AND ATTRIBUTES:

• Good interpersonal and communication skills, high adaptability and a positive attitude are expected.

• A team player with the determination to drive to excel.

• Excellent customer service skills.

• Self-motivated with a strong drive to succeed.

* Basic Salary & Allowance

* AWS & Performance Bonus

* Medical, Dental & Insurance Benefits

RESPONSIBILITIES:

• To receive and make inbound & outbound calls from/ to customers.
• To perform job order taking/ entry, related to vehicle breakdown.
• To accurately capture and submit job order via GPS/CAD system.
• To assign jobs and monitor job status.
• To liaise with contractor when there is a need to utilize their services.
• To handle all calls in a professional and courteous manner.
• To attend to customers' complaints and escalate complaints to supervisor, if necessary.
• To perform credit card sale transaction when required.
• To undertake adhoc tasks as and when assigned.

REQUIREMENTS:

• Minimum ‘N’ Level and above.
• Preferably with 1 to 2 years working experience in Customer Service.
• Good computer and communication skills will be advantage.
• Good team player who is service-oriented.
• Able to work on rotating shifts, including weekends and public holidays.
• Entry level with positive attitude are welcome to apply.

Responsibilities:

· Manage the company’s technology operations and capabilities including maintain computers, projectors and printers.

· Provide helpdesk support for end users within the company.

· Manage CCTV systems and ensure they are in good working order.

· Coordinate with vendors for software license renewal.

· Establish and manage the LAN network.

· Oversee IT security measures such as installing antivirus into computers.

· Diagnose and address issues with network connectivity, including software applications like Microsoft Office, HR and Accounts software, and Adobe products.

· Remain up to date with the latest technical and IT procedures.

· Execute additional tasks as needed to support the IT department.

Requirements:

· At least Diploma/Degree in Information Technology/Computer Science or equivalent

· At least 3 years of experience in the related field is required for this position.

· Able to start immediately/within 2 weeks.

· Possessing CompTIA, A+, MCTS is at an advantage.

· Good Analytical Skills, Fast Learner, Shows Initiative, Honest and responsible

· Able to work 5.5 day workweek (Performance bonous included).

Interested applicants, please write in through MyCareersFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability

2) Current/ Expected salary

3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Attend to customers' enquiries and feedback on customer orders' status
• Manage and oversee all inbound and outbound inventory activities
• Review materials forecast and execute supply plan
• Analyze Forecast Variance and identify strategies to improve the Forecasting process to minimize the variance.
• Analyze the variance of demand and supply
• Monitor the fulfillment gaps, drive investigation of root cause and recovery plan
• In-charge of inventory control and analysis
• Ad hoc duties as assigned

Requirements:

• Diploma in Supply Chain Management, Logistics or equivalent
• 1 - 2 years of customer service/ supply chain/ inventory distribution management experience

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.