Total 33 security analyst job vacancies in Customer Service category in SG - Tuas, Singapore

Mandatory Skills

Willing to work in shifts to provide rotational 24/7 shift application support duties as mentioned below.

2. Has experience or knowledge on Incident and Problem management.

3. Health check and monitoring production system and job scheduling to ensure SLA is meet.

4. Troubleshoot and solve production issues related to performance and reliability throughout the software stack.

5. Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.

6. Continuous improvement of the system, e.g. job automation, performance tuning.

7. Should be able to identify and fix the bugs.

8. At least 3-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.

9. At least 3-5 years of working experience, preferably in Banking or Anti money laundering.

10. At least 3-5 years of working experience in production support in banking applications running on Windows and Unix environments.

11. Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.

12. Good knowledge in Linux/Unix/Windows environment and scripting.

13. Hands on experience on monitoring tools like Grafana has added advantage.

14. Should be open to learn and adapt to new technologies.

15. Knowledge on GIT Bitbucket and Jenkins has added advantage.

16. Knowledge on Actimize/Hadoop has added advantage.

1. Shift Timing
   1. Morning shift 6am to 3pm
   2. General shift 9am to 6pm.
   3. Afternoon shift 2pm to 11pm
   4. Night shift 10pm to 7am.
2. Need to support including night shift, weekends and public holidays

Mandatory Skills

Willing to work in shifts to provide rotational 24/7 shift application support duties as mentioned below.

2. Has experience or knowledge on Incident and Problem management.

3. Health check and monitoring production system and job scheduling to ensure SLA is meet.

4. Troubleshoot and solve production issues related to performance and reliability throughout the software stack.

5. Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.

6. Continuous improvement of the system, e.g. job automation, performance tuning.

7. Should be able to identify and fix the bugs.

8. At least 3-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.

9. At least 3-5 years of working experience, preferably in Banking or Anti money laundering.

10. At least 3-5 years of working experience in production support in banking applications running on Windows and Unix environments.

11. Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.

12. Good knowledge in Linux/Unix/Windows environment and scripting.

13. Hands on experience on monitoring tools like Grafana has added advantage.

14. Should be open to learn and adapt to new technologies.

15. Knowledge on GIT Bitbucket and Jenkins has added advantage.

16. Knowledge on Actimize/Hadoop has added advantage.

1. Shift Timing
   1. Morning shift 6am to 3pm
   2. General shift 9am to 6pm.
   3. Afternoon shift 2pm to 11pm
   4. Night shift 10pm to 7am.
2. Need to support including night shift, weekends and public holidays

Job Descriptions:

* Perform System deployment, implementation, testing and documentation, maintenance and optimization of Software Application.

* Develop technical specifications, design, coding, data security, implementation, integration, documentation and user guide for computer, server and cloud computing

* Provide technical support in daily operational administration and field support.

* Perform in-house proof of concept, research and testing

* Perform Systems Development Life Cycle (SDLC) methodology.

* Perform Support & Engineering services

* Install, configure, troubleshoot and administration of cybersecurity / system infrastructure/ networking / Windows servers / Disk storage / Cloud Management.

* Perform backup, disk space housekeeping, and creation/deletion of user accounts.

* Provide direct support to other employee on IT Related matter

Job Requirements:

* Diploma or Degree in Computer Science, IT or Computer Engineering

* 1-2 Years of similar working experience, Fresh graduate are welcome

* Experience in system integration work.

* Experience in database such as Oracle, MS SQL Server, Informix, NoSQL time-series databases

* Programming experience in .Net, VB and C/C++.

* Experience in implementing Cloud computing, ASP.NET, Web Service and desktop applications

* Developed websites with PHP, HTML, Ajax, JSON and jQuery is a plus

* Skilled in enterprise technical architecture

* Well versed in Cloud Management, Server Management such as MS Windows, Red Hat Enterprise Linux

* Virtualization platforms such as VMware ESX and Microsoft Hyper-V

* Operating System Clustering such as Windows, Red Hat, Hardware load balancing

* Server skillsets in Ms SQL, IIS, Group policy, Active directory, Backup & Recovery, Monitoring,

* Networking skills, LAN, Wifi, Cyber Security, DHCP, DNS, etc

* Security hardening of Windows and Redhat Servers is an advantage

* Disk and tape storage technologies

* Possess good verbal/written communication and interpersonal skills

* To stay abreast of new product and technologies in IT infrastructure data management solution.

* Quick learner in languages, pragmatic in solution delivery

Interested applicant please send resume with expected remuneration to [email protected]

We regret that only shortlisted candidates will be notified

Job Overview

As the IT Service Desk Analyst you will work across multiple information systems which focus on business systems, where you will also support with the implementation of new systems across the organisation and help maintain and evolve our existing systems though resolving routine ICT service requests and issues. As the IT Service Desk Analyst, you will work closely with our Operational and ICT Engineering Teams to support the digitisation of their processes, enabling them to becoming more efficient. You will work closely with ICT Manager, Functional Digital Leads, Business Information Systems Manager, Group ICT teams and occasionally dedicated implementation teams to ensure our systems inspire our people, simplify what we do, so we can win.

DUTIES

Your duties as the IT Service Desk Analyst include:

• Provide support as a project team member as needed 
• Provide 1st line support for the user base located in Altrad Singapore 
• Support Inventory, Engineering tools and other software’s 
• Manage support requests from local and remote users, prioritising as necessary, and dealing with the full range of problems, only escalating those which need specialist or management attention
• Diagnosing and troubleshooting software, hardware, and connectivity issues 
• Provide support, including procedural documentation and relevant reports 
• Liaise with staff through a series or processes to help set up systems and resolve issues 
• Escalation of problem where appropriate 
• Proactive support - Continuous maintenance and monitoring of systems in accordance with appropriate plans 
• Preparation of equipment and services in line with work specification and appropriate deadlines 
• Manage multiple priorities and support ICT projects in fast paced and dynamic environment 
• Assist with Systems migration to cloud platform 
• Integrate, research, team ideas, and client feedback into solution requirements 
• Maintain a log of completed and ongoing system changes and Analyse root causes of business issues and develop appropriate resolutions 
• You may be required to lift and transport moderately lightweight objects occasionally

You Will Also Be Required To

Drive Excellence though effective and efficient use of ICT systems

• Understand and document business requirements over the short, medium and longer term 
• Consult through lesson learned sessions with End Users, Key users and Process Owners to ensure that functionality and configuration meets evolving business requirements 
• Coordinate internal resources and third parties/vendors for the execution of ICT projects 
• Develop & deliver training, materials, support, advice to key users in order for users to better their experience within the systems suite and improve their data analytics 
• Maintain confidentiality with sensitive data/information 
• Build and maintain workflows and process automation

Candidate Requirements 

• Understanding of ITIL (Information Technology Infrastructure Library)
• Good problem-solving and analytical skills to identify and resolve issues. 
• Good communication and interpersonal skills to effectively collaborate with stakeholders. 
• Understanding of different database technologies. 
• Engineering or ICT Degree/Diploma

Key Skills

• Strong technical acumen and the ability to analyse complex situations and effectively solve problems and drive an excellence culture 
• Experience of ICT systems, technical development, testing and system implementation 
• Understanding of different regulatory requirements and good practice of complex data management 
• Experience of successfully working with a variety of stakeholders and able to communicate complex information simply 
• Pragmatic approach, able to balance the ideal with the reality of what is needed today. 
• Demonstrable ability to thrive in a complex, rapidly changing and demanding Globally integrated business environment 
• Knowledge of low code and process automation platforms such Power Platform & Nintex is a plus.

Who We Are

AETOS is a purpose driven organization – securing our future for our families, our communities and our clients. We are anchored on strong fundamentals and values by going fast, going together and going beyond. Our People are our key enablers and we are committed to investing in their personal and professional growth. While security is our core business, we are solving real challenges by leveraging technology and integrated solutions that unify safety, security, facilities management (FM), sustainability and much more.

What Make Us Unique

We stand out by how we value our people – through learning and development. Our organization is built on a culture of ownership, an environment of trust and a commitment to go the extra mile for our clients. We are firm believers that success is never achieved alone but through collaboration, teamwork and a common purpose.

Who We Are Looking For & What Role You Will Play

• Perform monitoring, analysis and escalation of real-time operation events.
• Monitor attendance records of all AETOS employees and provide detailed reports to management.
• Monitor security access control points and basic administration of clearance for persons and vehicles into the system.
• Monitor various alarm alerts, activation of response team and prepare basic reports upon completion of operation.
• Monitor of video analytics CCTV and response in accordance with procedures.
• Perform inbound and outbound calls
• Managing and resolving client’s enquiries
• Any other duties/jobs assigned by supervisor.

What Knowledge & Experience We Require From You

• Candidate must possess at least GCE N/ O level.
• Able to speak and write fluent English.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Able to work 12 hours shift including weekends or Public Holiday (depend on roster).
• Relevant training will be provided.

Job Descriptions:

* Perform System deployment, implementation, testing and documentation, maintenance and optimization of Software Application.

* Develop technical specifications, design, coding, data security, implementation, integration, documentation and user guide for computer, server and cloud computing

* Provide technical support in daily operational administration and field support.

* Perform in-house proof of concept, research and testing

* Perform Systems Development Life Cycle (SDLC) methodology.

* Perform Support & Engineering services

* Install, configure, troubleshoot and administration of cybersecurity / system infrastructure/ networking / Windows servers / Disk storage / Cloud Management.

* Perform backup, disk space housekeeping, and creation/deletion of user accounts.

* Provide direct support to other employee on IT Related matter

Job Requirements:

* Diploma or Degree in Computer Science, IT or Computer Engineering

* 1-2 Years of similar working experience, Fresh graduate are welcome

* Experience in system integration work.

* Experience in database such as Oracle, MS SQL Server, Informix, NoSQL time-series databases

* Programming experience in .Net, VB and C/C++.

* Experience in implementing Cloud computing, ASP.NET, Web Service and desktop applications

* Developed websites with PHP, HTML, Ajax, JSON and jQuery is a plus

* Skilled in enterprise technical architecture

* Well versed in Cloud Management, Server Management such as MS Windows, Red Hat Enterprise Linux

* Virtualization platforms such as VMware ESX and Microsoft Hyper-V

* Operating System Clustering such as Windows, Red Hat, Hardware load balancing

* Server skillsets in Ms SQL, IIS, Group policy, Active directory, Backup & Recovery, Monitoring,

* Networking skills, LAN, Wifi, Cyber Security, DHCP, DNS, etc

* Security hardening of Windows and Redhat Servers is an advantage

* Disk and tape storage technologies

* Possess good verbal/written communication and interpersonal skills

* To stay abreast of new product and technologies in IT infrastructure data management solution.

* Quick learner in languages, pragmatic in solution delivery

Interested applicant please send resume with expected remuneration to [email protected]

We regret that only shortlisted candidates will be notified

Duties and responsibilities

• Installing and configuring computer hardware, software, systems, networks, printers and scanners
• Supporting, monitoring and maintaining office network systems (Microsoft 365, Trend Micro, Firewall, Hyper-V, VMWare etc)
• Responding in a timely manner to service issues and requests
• Providing technical support across the company (this may be in person or over the phone)
• Setting up accounts and laptops for new users
• Repairing and replacing equipment as necessary, liaise with IT vendors or suppliers
• Testing new technology
• Support business application (ERP, MES, QMS, SharePoint) and writing reports using SQL or BI Tools.

Job qualifications and requirements

Tertiary qualifications - Computer Science or Information Technology

At least 1 year working experience in supporting network servers, laptops and software in network environment using windows platform preferred.

Knowledge of SQL, writing reports using BI tools and working experience of SharePoint desired.

Those who would like to start their career in IT are welcome to apply.

Others

• A technical, logical thought process
• Problem-solving skills
• Communication skills
• An ability to stick to strict deadlines
• An ability to prioritise
• A keen eye for detail
• Occasionally physical nature to lift heavy equipment

Who We Are

AETOS is a purpose driven organization – securing our future for our families, our communities and our clients. We are anchored on strong fundamentals and values by going fast, going together and going beyond. Our People are our key enablers and we are committed to investing in their personal and professional growth. While security is our core business, we are solving real challenges by leveraging technology and integrated solutions that unify safety, security, facilities management (FM), sustainability and much more.

What Make Us Unique

We stand out by how we value our people – through learning and development. Our organization is built on a culture of ownership, an environment of trust and a commitment to go the extra mile for our clients. We are firm believers that success is never achieved alone but through collaboration, teamwork and a common purpose.

Who We Are Looking For & What Role You Will Play

• Perform monitoring, analysis and escalation of real-time operation events.
• Monitor attendance records of all AETOS employees and provide detailed reports to management.
• Monitor security access control points and basic administration of clearance for persons and vehicles into the system.
• Monitor various alarm alerts, activation of response team and prepare basic reports upon completion of operation.
• Monitor of video analytics CCTV and response in accordance with procedures.
• Perform inbound and outbound calls
• Managing and resolving client’s enquiries
• Any other duties/jobs assigned by supervisor.

What Knowledge & Experience We Require From You

• Candidate must possess at least GCE N/ O level.
• Able to speak and write fluent English.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Able to work 12 hours shift including weekends or Public Holiday (depend on roster).
• Relevant training will be provided.

Skills

1. Willing to work in shifts to provide rotational 24/7 shift application support duties as mentioned below.
2. Has experience or knowledge on Incident and Problem management.
3. Health check and monitoring production system and job scheduling to ensure SLA is meet.
4. Troubleshoot and solve production issues related to performance and reliability throughout the software stack.
5. Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.
6. Continuous improvement of the system, e.g. job automation, performance tuning.
7. Should be able to identify and fix the bugs.
8. At least 3-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.
9. At least 3-5 years of working experience, preferably in Banking or Anti money laundering.
10. At least 3-5 years of working experience in production support in banking applications running on Windows and Unix environments.
11. Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.
12. Good knowledge in Linux/Unix/Windows environment and scripting.
13. Hands on experience on monitoring tools like Grafana has added advantage.
14. Should be open to learn and adapt to new technologies.
15. Knowledge on GIT Bitbucket and Jenkins has added advantage.
16. Knowledge on Actimize/Hadoop has added advantage.

Note : Mandatory skills for this role are candidates must have experiences in Unix, Window and SQL, they will be trained for the rest of the skills . At least 1 year and above working as support role, it is ok if they switch from Developer to Support , but the recent experiences must be in support role. Also the tenure/duration for candidates’ past/current employment should not be too short for each employment.

1. Shift Timing
   1. Morning shift 6am to 3pm
   2. General shift 9am to 6pm.
   3. Afternoon shift 2pm to 11pm
   4. Night shift 10pm to 7am.
2. Need to support including night shift, weekends and public holidays

Skills

1. Willing to work in shifts to provide rotational 24/7 shift application support duties as mentioned below.
2. Has experience or knowledge on Incident and Problem management.
3. Health check and monitoring production system and job scheduling to ensure SLA is meet.
4. Troubleshoot and solve production issues related to performance and reliability throughout the software stack.
5. Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.
6. Continuous improvement of the system, e.g. job automation, performance tuning.
7. Should be able to identify and fix the bugs.
8. At least 3-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.
9. At least 3-5 years of working experience, preferably in Banking or Anti money laundering.
10. At least 3-5 years of working experience in production support in banking applications running on Windows and Unix environments.
11. Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.
12. Good knowledge in Linux/Unix/Windows environment and scripting.
13. Hands on experience on monitoring tools like Grafana has added advantage.
14. Should be open to learn and adapt to new technologies.
15. Knowledge on GIT Bitbucket and Jenkins has added advantage.
16. Knowledge on Actimize/Hadoop has added advantage.

Note : Mandatory skills for this role are candidates must have experiences in Unix, Window and SQL, they will be trained for the rest of the skills . At least 1 year and above working as support role, it is ok if they switch from Developer to Support , but the recent experiences must be in support role. Also the tenure/duration for candidates’ past/current employment should not be too short for each employment.

1. Shift Timing
   1. Morning shift 6am to 3pm
   2. General shift 9am to 6pm.
   3. Afternoon shift 2pm to 11pm
   4. Night shift 10pm to 7am.
2. Need to support including night shift, weekends and public holidays

We are looking for a Customer Success Manager who is responsible for monitoring and managing the delivery of Managed Security Services. You shall establish and sustain close engagement with key stakeholders and follow through any issues and service improvement opportunities highlighted at service review meetings with internal cross functional teams.

Responsibilities:

• Build and maintain a trusted advisor status, in partnership with the SOC and other cross functional teams providing the Managed Security Services.
• Contribute to regular service improvement reviews with internal teams and recommend service improvement plans.
• Work with Project Managers when required and assist the customer in facilitating the co-ordination of any work required (upgrades, replacements and fixes).
• Act as a point of contact for service escalations by the clients.
• Act as the interface for escalations between the Client and SOC and other cross functional teams through to resolution and attend any escalation meetings, if required.
• Ensure that appropriate Managed Security Services personnel are available to support the agreed action plan for the duration of the escalation.
• Documenting, supporting and improving operational processes related to the SOC Client Service Management and Service Delivery.
• Interpretation of security incidents to actionable items and make recommendations to customers.

Requirements:

• Minimum 2 years of experience in customer success roles or experience in a cybersecurity operation center.
• Relevant Cybersecurity Certifications such as CISM, CISSP, GCIH, GNFA, CCSK, CRIST will be an added advantage.
• Familiar with Kill Chain methodology, MITRE Attack, NIST Cybersecurity Framework, ISO 27001 etc.
• Excellent team and relationship building skills.
• Strong presentation and communication skills.
• Experience in handing customer queries tactfully, ensure customer satisfaction, retentions and engagement.

Work location: Ang Mo Kio

Job Descriptions:

* Perform System deployment, implementation, testing and documentation, maintenance and optimization of Software Application.

* Develop technical specifications, design, coding, data security, implementation, integration, documentation and user guide for computer, server and cloud computing

* Provide technical support in daily operational administration and field support.

* Perform in-house proof of concept, research and testing

* Perform Systems Development Life Cycle (SDLC) methodology.

* Perform Support & Engineering services

* Install, configure, troubleshoot and administration of cybersecurity / system infrastructure/ networking / Windows servers / Disk storage / Cloud Management.

* Perform backup, disk space housekeeping, and creation/deletion of user accounts.

* Provide direct support to other employee on IT Related matter

Job Requirements:

* Diploma or Degree in Computer Science, IT or Computer Engineering

* 1-2 Years of similar working experience, Fresh graduate are welcome

* Experience in system integration work.

* Experience in database such as Oracle, MS SQL Server, Informix, NoSQL time-series databases

* Programming experience in .Net, VB and C/C++.

* Experience in implementing Cloud computing, ASP.NET, Web Service and desktop applications

* Developed websites with PHP, HTML, Ajax, JSON and jQuery is a plus

* Skilled in enterprise technical architecture

* Well versed in Cloud Management, Server Management such as MS Windows, Red Hat Enterprise Linux

* Virtualization platforms such as VMware ESX and Microsoft Hyper-V

* Operating System Clustering such as Windows, Red Hat, Hardware load balancing

* Server skillsets in Ms SQL, IIS, Group policy, Active directory, Backup & Recovery, Monitoring,

* Networking skills, LAN, Wifi, Cyber Security, DHCP, DNS, etc

* Security hardening of Windows and Redhat Servers is an advantage

* Disk and tape storage technologies

* Possess good verbal/written communication and interpersonal skills

* To stay abreast of new product and technologies in IT infrastructure data management solution.

* Quick learner in languages, pragmatic in solution delivery

Interested applicant please send resume with expected remuneration to [email protected]

We regret that only shortlisted candidates will be notified

Mandatory Skills

Willing to work in shifts to provide rotational 24/7 shift application support duties as mentioned below.

2. Has experience or knowledge on Incident and Problem management.

3. Health check and monitoring production system and job scheduling to ensure SLA is meet.

4. Troubleshoot and solve production issues related to performance and reliability throughout the software stack.

5. Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.

6. Continuous improvement of the system, e.g. job automation, performance tuning.

7. Should be able to identify and fix the bugs.

8. At least 3-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.

9. At least 3-5 years of working experience, preferably in Banking or Anti money laundering.

10. At least 3-5 years of working experience in production support in banking applications running on Windows and Unix environments.

11. Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.

12. Good knowledge in Linux/Unix/Windows environment and scripting.

13. Hands on experience on monitoring tools like Grafana has added advantage.

14. Should be open to learn and adapt to new technologies.

15. Knowledge on GIT Bitbucket and Jenkins has added advantage.

16. Knowledge on Actimize/Hadoop has added advantage.

1. Shift Timing
   1. Morning shift 6am to 3pm
   2. General shift 9am to 6pm.
   3. Afternoon shift 2pm to 11pm
   4. Night shift 10pm to 7am.
2. Need to support including night shift, weekends and public holidays

Mandatory Skills

Willing to work in shifts to provide rotational 24/7 shift application support duties as mentioned below.

2. Has experience or knowledge on Incident and Problem management.

3. Health check and monitoring production system and job scheduling to ensure SLA is meet.

4. Troubleshoot and solve production issues related to performance and reliability throughout the software stack.

5. Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.

6. Continuous improvement of the system, e.g. job automation, performance tuning.

7. Should be able to identify and fix the bugs.

8. At least 3-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.

9. At least 3-5 years of working experience, preferably in Banking or Anti money laundering.

10. At least 3-5 years of working experience in production support in banking applications running on Windows and Unix environments.

11. Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.

12. Good knowledge in Linux/Unix/Windows environment and scripting.

13. Hands on experience on monitoring tools like Grafana has added advantage.

14. Should be open to learn and adapt to new technologies.

15. Knowledge on GIT Bitbucket and Jenkins has added advantage.

16. Knowledge on Actimize/Hadoop has added advantage.

1. Shift Timing
   1. Morning shift 6am to 3pm
   2. General shift 9am to 6pm.
   3. Afternoon shift 2pm to 11pm
   4. Night shift 10pm to 7am.
2. Need to support including night shift, weekends and public holidays

Mandatory Skills

Willing to work in shifts to provide rotational 24/7 shift application support duties as mentioned below.

2. Has experience or knowledge on Incident and Problem management.

3. Health check and monitoring production system and job scheduling to ensure SLA is meet.

4. Troubleshoot and solve production issues related to performance and reliability throughout the software stack.

5. Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.

6. Continuous improvement of the system, e.g. job automation, performance tuning.

7. Should be able to identify and fix the bugs.

8. At least 3-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.

9. At least 3-5 years of working experience, preferably in Banking or Anti money laundering.

10. At least 3-5 years of working experience in production support in banking applications running on Windows and Unix environments.

11. Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.

12. Good knowledge in Linux/Unix/Windows environment and scripting.

13. Hands on experience on monitoring tools like Grafana has added advantage.

14. Should be open to learn and adapt to new technologies.

15. Knowledge on GIT Bitbucket and Jenkins has added advantage.

16. Knowledge on Actimize/Hadoop has added advantage.

1. Shift Timing
   1. Morning shift 6am to 3pm
   2. General shift 9am to 6pm.
   3. Afternoon shift 2pm to 11pm
   4. Night shift 10pm to 7am.
2. Need to support including night shift, weekends and public holidays

Skills

1. Willing to work in shifts to provide rotational 24/7 shift application support duties as mentioned below.
2. Has experience or knowledge on Incident and Problem management.
3. Health check and monitoring production system and job scheduling to ensure SLA is meet.
4. Troubleshoot and solve production issues related to performance and reliability throughout the software stack.
5. Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.
6. Continuous improvement of the system, e.g. job automation, performance tuning.
7. Should be able to identify and fix the bugs.
8. At least 3-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.
9. At least 3-5 years of working experience, preferably in Banking or Anti money laundering.
10. At least 3-5 years of working experience in production support in banking applications running on Windows and Unix environments.
11. Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.
12. Good knowledge in Linux/Unix/Windows environment and scripting.
13. Hands on experience on monitoring tools like Grafana has added advantage.
14. Should be open to learn and adapt to new technologies.
15. Knowledge on GIT Bitbucket and Jenkins has added advantage.
16. Knowledge on Actimize/Hadoop has added advantage.

Skills

1. Willing to work in shifts to provide rotational 24/7 shift application support duties as mentioned below.
2. Has experience or knowledge on Incident and Problem management.
3. Health check and monitoring production system and job scheduling to ensure SLA is meet.
4. Troubleshoot and solve production issues related to performance and reliability throughout the software stack.
5. Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.
6. Continuous improvement of the system, e.g. job automation, performance tuning.
7. Should be able to identify and fix the bugs.
8. At least 3-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.
9. At least 3-5 years of working experience, preferably in Banking or Anti money laundering.
10. At least 3-5 years of working experience in production support in banking applications running on Windows and Unix environments.
11. Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.
12. Good knowledge in Linux/Unix/Windows environment and scripting.
13. Hands on experience on monitoring tools like Grafana has added advantage.
14. Should be open to learn and adapt to new technologies.
15. Knowledge on GIT Bitbucket and Jenkins has added advantage.
16. Knowledge on Actimize/Hadoop has added advantage.

Skills

1. Willing to work in shifts to provide rotational 24/7 shift application support duties as mentioned below.
2. Has experience or knowledge on Incident and Problem management.
3. Health check and monitoring production system and job scheduling to ensure SLA is meet.
4. Troubleshoot and solve production issues related to performance and reliability throughout the software stack.
5. Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.
6. Continuous improvement of the system, e.g. job automation, performance tuning.
7. Should be able to identify and fix the bugs.
8. At least 3-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.
9. At least 3-5 years of working experience, preferably in Banking or Anti money laundering.
10. At least 3-5 years of working experience in production support in banking applications running on Windows and Unix environments.
11. Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.
12. Good knowledge in Linux/Unix/Windows environment and scripting.
13. Hands on experience on monitoring tools like Grafana has added advantage.
14. Should be open to learn and adapt to new technologies.
15. Knowledge on GIT Bitbucket and Jenkins has added advantage.
16. Knowledge on Actimize/Hadoop has added advantage.

Skills

You'll join a team of curious problem solvers with a diverse set of perspectives who are thinking big and taking risks. In this environment,
You'll take the lead on relevant projects, supported by an organization that provides the support and mentorship you need to learn and grow. As an SRE, you'll be focused on running better production applications and systems.
• Should have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.

Skills

You'll join a team of curious problem solvers with a diverse set of perspectives who are thinking big and taking risks. In this environment,
You'll take the lead on relevant projects, supported by an organization that provides the support and mentorship you need to learn and grow. As an SRE, you'll be focused on running better production applications and systems.
• Should have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.

Skills

You'll join a team of curious problem solvers with a diverse set of perspectives who are thinking big and taking risks. In this environment,
You'll take the lead on relevant projects, supported by an organization that provides the support and mentorship you need to learn and grow. As an SRE, you'll be focused on running better production applications and systems.
• Should have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.

Job Descriptions:

* Perform System deployment, implementation, testing and documentation, maintenance and optimization of Software Application.

* Develop technical specifications, design, coding, data security, implementation, integration, documentation and user guide for computer, server and cloud computing

* Provide technical support in daily operational administration and field support.

* Perform in-house proof of concept, research and testing

* Perform Systems Development Life Cycle (SDLC) methodology.

* Perform Support & Engineering services

* Install, configure, troubleshoot and administration of cybersecurity / system infrastructure/ networking / Windows servers / Disk storage / Cloud Management.

* Perform backup, disk space housekeeping, and creation/deletion of user accounts.

* Provide direct support to other employee on IT Related matter

Job Requirements:

* Diploma or Degree in Computer Science, IT or Computer Engineering

* 1-2 Years of similar working experience, Fresh graduate are welcome

* Experience in system integration work.

* Experience in database such as Oracle, MS SQL Server, Informix, NoSQL time-series databases

* Programming experience in .Net, VB and C/C++.

* Experience in implementing Cloud computing, ASP.NET, Web Service and desktop applications

* Developed websites with PHP, HTML, Ajax, JSON and jQuery is a plus

* Skilled in enterprise technical architecture

* Well versed in Cloud Management, Server Management such as MS Windows, Red Hat Enterprise Linux

* Virtualization platforms such as VMware ESX and Microsoft Hyper-V

* Operating System Clustering such as Windows, Red Hat, Hardware load balancing

* Server skillsets in Ms SQL, IIS, Group policy, Active directory, Backup & Recovery, Monitoring,

* Networking skills, LAN, Wifi, Cyber Security, DHCP, DNS, etc

* Security hardening of Windows and Redhat Servers is an advantage

* Disk and tape storage technologies

* Possess good verbal/written communication and interpersonal skills

* To stay abreast of new product and technologies in IT infrastructure data management solution.

* Quick learner in languages, pragmatic in solution delivery

Interested applicant please send resume with expected remuneration to [email protected]

We regret that only shortlisted candidates will be notified

Mandatory Skills

1. Willing to work in shifts to provide rotational 24/7 shift application support duties as mentioned below.

2. Has experience or knowledge on Incident and Problem management.

3. Health check and monitoring production system and job scheduling to ensure SLA is meet.

4. Troubleshoot and solve production issues related to performance and reliability throughout the software stack.

5. Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.

6. Continuous improvement of the system, e.g. job automation, performance tuning.

7. Should be able to identify and fix the bugs.

8. At least 3-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.

9. At least 3-5 years of working experience, preferably in Banking or Anti money laundering.

10. At least 3-5 years of working experience in production support in banking applications running on Windows and Unix environments.

11. Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.

12. Good knowledge in Linux/Unix/Windows environment and scripting.

13. Hands on experience on monitoring tools like Grafana has added advantage.

14. Should be open to learn and adapt to new technologies.

15. Knowledge on GIT Bitbucket and Jenkins has added advantage.

16. Knowledge on Actimize/Hadoop has added advantage.

1. Shift Timing
   1. Morning shift 6am to 3pm
   2. General shift 9am to 6pm.
   3. Afternoon shift 2pm to 11pm
   4. Night shift 10pm to 7am.
2. Need to support including night shift, weekends and public holidays

Mandatory Skills

1. Willing to work in shifts to provide rotational 24/7 shift application support duties as mentioned below.

2. Has experience or knowledge on Incident and Problem management.

3. Health check and monitoring production system and job scheduling to ensure SLA is meet.

4. Troubleshoot and solve production issues related to performance and reliability throughout the software stack.

5. Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.

6. Continuous improvement of the system, e.g. job automation, performance tuning.

7. Should be able to identify and fix the bugs.

8. At least 3-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.

9. At least 3-5 years of working experience, preferably in Banking or Anti money laundering.

10. At least 3-5 years of working experience in production support in banking applications running on Windows and Unix environments.

11. Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.

12. Good knowledge in Linux/Unix/Windows environment and scripting.

13. Hands on experience on monitoring tools like Grafana has added advantage.

14. Should be open to learn and adapt to new technologies.

15. Knowledge on GIT Bitbucket and Jenkins has added advantage.

16. Knowledge on Actimize/Hadoop has added advantage.

1. Shift Timing
   1. Morning shift 6am to 3pm
   2. General shift 9am to 6pm.
   3. Afternoon shift 2pm to 11pm
   4. Night shift 10pm to 7am.
2. Need to support including night shift, weekends and public holidays

Mandatory Skills

1. Willing to work in shifts to provide rotational 24/7 shift application support duties as mentioned below.

2. Has experience or knowledge on Incident and Problem management.

3. Health check and monitoring production system and job scheduling to ensure SLA is meet.

4. Troubleshoot and solve production issues related to performance and reliability throughout the software stack.

5. Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.

6. Continuous improvement of the system, e.g. job automation, performance tuning.

7. Should be able to identify and fix the bugs.

8. At least 3-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.

9. At least 3-5 years of working experience, preferably in Banking or Anti money laundering.

10. At least 3-5 years of working experience in production support in banking applications running on Windows and Unix environments.

11. Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.

12. Good knowledge in Linux/Unix/Windows environment and scripting.

13. Hands on experience on monitoring tools like Grafana has added advantage.

14. Should be open to learn and adapt to new technologies.

15. Knowledge on GIT Bitbucket and Jenkins has added advantage.

16. Knowledge on Actimize/Hadoop has added advantage.

1. Shift Timing
   1. Morning shift 6am to 3pm
   2. General shift 9am to 6pm.
   3. Afternoon shift 2pm to 11pm
   4. Night shift 10pm to 7am.
2. Need to support including night shift, weekends and public holidays