Total 19,667 service centre manager job vacancies in Customer Service category in Singapore

Responsibilities:
• Conduct inspection, trouble shoot and complete maintenance of ship’s main engine remote control system and navigation equipment
• Familiar with ship owners and shipyards working procedures and environment
• Willing to work in local and overseas shipyard as well as anchorage environment at irregular hours which include overnight, weekends and public holiday depending on vessel schedule

Requirements:
• Relevant marine / mechanical / engineering qualification
• Sound knowledge in pneumatics / electrical control engineering
• ‘Hands on’ experience in Marine Automation
• Those with minimum experience or education level will be consider for Technician

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to shinleng.liew(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23119309 | EA License 16C7883

ENGIE Services Singapore is a leading provider of Integrated Facilities Management solutions (IFM), property management, operations and maintenance, specialized rail engineering works, sustainable solutions and FM Consultancy services. With strong presence in various counties across South East Asia, we operate across mission-critical industries - aviation, transportation, healthcare, education, government and commercial.

ENGIE understands the integrated role of facility management and the value of it can be expanded beyond the traditional approach. As a total FM, specialized engineering and sustainable real estate solutions service provider, ENGIE offers a comprehensive range of technical, digital and support services customizable to best suit your unique needs.

Responsibilities

• Perform daily operational tasks including monitoring, liaising, dispatching, and closing day-to-day issues and works within the Fault Management Center.
• Escalate any abnormalities and outstanding works to the Team Leader for further action.
• Maintain clear and effective communication in English with all stakeholders.
• Demonstrate patience and empathy when interacting with tenants, contractors, and other stakeholders.
• Utilize proficiency in Microsoft Office tools, applications, and services to document and manage fault reports and resolutions.
• Interpret architectural drawings and Changi Aerodrome Map to facilitate fault identification and resolution.
• Organize, prioritize, and multitask effectively to manage multiple ongoing issues and tasks.
• Work collaboratively as part of a team within the Fault Management Center and with other departments.
• Utilize domain expertise in Building Management/Facilities Management to enhance fault detection and resolution processes.

Job Requirements

• GCE ‘O’/‘N’ level with pass in English language
• At least two (2) year of relevant experience dealing with customers at frontline and call centre experience.
• Good communication skills in English, positive mindset and strong willingness to learn
• Have good documentation practice.
• Customer service-oriented mindset.
• Has a good safety mindset and displays good WSH behaviors

• Working Days : 5 Days [ 44 Hours Rostered Schedule ]
• Working Location : Island Wide [ Outlet to be allocated upon interview ]
  *Current store at Orchard, Plaza Sing, Raffles City
• Training centre at Tai Seng - 3 weeks training with test for all roles

Service Crew : $2500 + OT + Incentives + Bonus

Senior Crew : $2800 + OT + Incentices + Bonus

($200 increment after 3months Probation for both role) + Birthday Leave

Job Description

• Greeting customers in a friendly manner and manage customers queries in a timely and efficient manner
• Prepare beverage according to standardized recipes and customer preferences
• Utilize proper brewing techniques and equipment to ensure the quality and consistency of each beverage served
• Provide friendly and attentive customer service, greet customers warmly and assist them in selecting their beverage based on their preferences and dietary restrictions
• Prepare drinks by following the prescribed recipes and preparation techniques
• Accurately process customer orders, handle cash and electronic payments
• Act in compliance to operational policies and procedures
• Maintain cleanliness and sanitation standards in the tea barista area, including brewing equipment, serving utensils, and workstations to meet the requirements of Health & Safety and Hygiene Protocol
• Ensure sufficient stock at all time by monitoring tea inventory levels, reporting discrepancies, restocking supplies handling stock delivery upon arrival as needed and communicating inventory needs to management

Tee Xin Li Reg No: R24121619
The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Working Days: 5 days (Mon-Fri)
• Working Timing: 830am – 530pm
• Working Location: Harbourfront
• Starting Salary: $3000 - $4,000

The Customer Service Executive is part of the customer service team running the order-to-cash flow, with key focus on ensuring internal and external customers are taken care of in a timely manner. Other working partners include other functions within the office, 3PL warehouse and so on.

Responsibilities:

• Hands-on processing and ownership of full order-to-cash function for varied customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.
• Ensure timely booking of customer orders (issuance of PI/contracts) in line with SLA to customer.
• Managing letters of credit (LCs) and ensuring compliance when negotiating through bank.
• Communicate updates to customers in any event of adjustments to supplies/shipment schedules. Have good understanding for First Expire First Out (FEFO) rule on inventory utilization, as well as shelf-life & expiry dates of materials
• Review allocation plans with countries where needed and issue pick lists to our 3rd party warehouse
• Responsible for clean shipping documents for drop shipments from our production plants.
• Meticulous preparation of final set of shipping documents in line with customer and/or LC
• requirements, for submission to bank.
• Ensure all necessary documents are available (invoices, CN/DN, freight bills, etc.) and submitted to finance at month end.
• Communicate order status to country sales teams on periodic basis.
• Ad hoc tasks/duties that may be assigned as and when necessary.

Requirements:

• Diploma/Degree in relevant field
• Experience in managing OTC for customers around the region
• Possess strong working knowledge and negotiation of Letters of Credit via banks.
• Understands a variety of other payment terms such as open account, D/P (Documents against Payment), D/A (Documents against Acceptance), T/T (Telegraphic Transfer).
• Have experience in SAP R3 or S4 Hana.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Description:

• Provide excellent customer service to the patients
• Serving of food and drinks to patients and clearing it once patients have finished their meals
• Checking food served against patient meal orders
• Assist in inventory management
• Maintain a high standard of cleanliness in and around workstation and strictly abide with health/sanitation regulations
• Assist nurses to meet patient's nutritional needs
• Maintains levels of confidentiality and discretion of the patients.
• Any other ad-hoc duties as assigned by Manager

Job Requirements:

• Min GCE N Level

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Location: Parkway Parade

Basic + Performance Bonus

Main Responsibilities

• To take orders and serve
• Monitor the quality and quantity of all food and beverage items served
• Provide a courteous and professional service at all times
• Maintain high standards of sanitation and cleanliness
• Has shift responsibilities and is accountable to all superiors for the smooth running of the section/area designated
• To attend roll call
• Attend all training assigned by Training Department, Human Resource or the Manager
• Adhere to the operations and procedures and suggest improvements to the superiors

Requirement

• Hygiene cert
• Positive, team-oriented, approachable

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

Job Scope

• Execute risk management plans for medico-legal cases and clinical complaints.
• Promote good clinical care through specific tasks and projects.
• Manage medico-legal cases, clinical complaints, and the claims process.
• Oversee medical malpractice coverage renewal and administration.
• Lead medico-legal education and communication efforts.
• Serve as Secretariat for the Clinical Care Review Committee (CCRC).
• Handle ad hoc projects.

Requirement

• Min Degree
• Prior experience in Complaints Management Feedback

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Descriptions:

• Assist customers with finding and selecting pens. ( Per Pen about $20 , so not so much customer ! )
• Provide product information and recommendations.
• Maintain a clean and organized sales area.
• Process sales transactions accurately.
• Keep track of inventory and restock shelves as needed.

Float Around 3 Location

• Somerset

• Raffles

• Bugis

Working Days :

4-5 days as per roster, must be able to work through weekends

Timing : 10am to 4pm / 4pm to 10pm / 10am to 10pm (subjected to changes)

Requirement:

• Flexibility is key : Ok to float 3 outlet , ok with rostered schedule on weekends
• No need experience , training provided

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

• Location is at Kallang Sector
• Working hours:
• Monday - Friday, 8am -6pm (8 hours),
• Alternate Saturday 8-1 pm (4 hours)
• 
  
• Process letters and emails correspondences to customers upon request
• Attend to incoming General Hotline calls
• Manage customer enquires via livechats
• Handle customer enquiries on payment arrangement and reconnection

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

Location:
Jurong East, Hospital

Working Hours:
42 hrs/week, Any 5 days (including 1 weekend & PH)
Shifts: 10am-7:30pm or 7am-4:30pm (Must be open for both timing)

Salary:
$1,700 - $2,000/mont

Job Summary:
A hands-on role serving food trays to patients, managing food/linen inventory, and maintaining cleanliness. Includes tea breaks, lunch, and dinner service.

Responsibilities:

• Serve food and drinks to patients
• Clear trays after meals
• Check food orders for accuracy
• Assist with inventory management (food/linen)
• Maintain cleanliness and follow health regulations
• Assist nurses with patient nutrition needs
• Ensure confidentiality of patient information
• Perform any other duties as assigned by Manager

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Business Development Executive (F&B Industry)

• Working days: 5.5 days work week
• Working hours: 8.30am - 5.30pm
• Salary: $3000 to $4000 + Car Allowance $1200
  Location: Senoko

Key Responsibilities

• Responsible for developing new prospects and maintaining existing accounts in the Food Service/ HORECA channels.
• Identify leads and develop strong business relationship with customers
• Maintaining of good rapport with existing customers
• Responsible for driving growth and achievement of monthly sales target
• Managing customer’s account receivables to ensure timely and prompt payment
• Monitor current trends in the industry with competitors and market activities

Requirements

• Min. Diploma in Business Administration or equivalent
• Min. 1-3 years of relevant Business Development / Sales experience in F&B industry (Preferred in Food Service Channels)
• Driving license with own Transport is a must to perform customer visits

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Responsibilities:

• Attend to patients courteously upholding quality service standard
• Perform triage and registration
• Responsible for front-desk duties such as, appointments, billing and payment collection, handle enquiries (email/phone/walk-in)
• Ensure availability and operation of the necessary equipment (e.g. NETS/credit card, etc), supplies (e.g. medication, masks, stationery), and systems.
• Perform insurance/medisave claims submission and verification of particulars and limits in various claims portal
• Chaperoning doctor for patient examination
• Assist to prepare and dispense medication
• Top up medications and assist in stock taking as required
• Responsible for the cleanliness of the clinic facilities, including regular wipe down/cleaning.
• Any other duties as required

Job Requirements:

• Minimum GCE N / 'O' level/ NITEC/Diploma in related field
• Good interpersonal and communication skills.
• Passionate to learn and work in the Healthcare sector
• Ability to organise, plan and implement
• Good communication and interpersonal skills
• Meticulous, Independent, able to multi-task and follow-through with minimum supervision

Esther Lim Suk Hui

EA Personnel No: R18728082

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Salary: up to $4200

Working Days & Hours: Mon-Fri Office Hours

Location: One north

Job Description:

* Support start-up, contract maintenance and other service activities with emphasis on safety and protection.

* Perform routine preventive maintenance, logging, corrective maintenance works and to carry out warranty repairs.

* Participate in service and repair of personnel protection equipments, safety activities, emergency response, breakdown calls and ad hoc projects.

* Manage all orders efficiently until fulfilment stage, by working closely with Service team.

* Liaison with relevant parties such as customers, service supervisor, coordinators and logistic pertaining to queries, technical issues, status and deliveries.

* Ensure equipment turnaround and breakdown responses are achieved at optimal level of efficiency.

* To provide support to other service activities that may be assigned in the course of work

* Effective communication of technical information to employees, customers and external parties in an accurate and concise manner in both a written and verbal media.

* To participate/take up Workplace Safety & Health responsibilities/ activities as per requested by the company.

Job Requirements: Min Diploma/Degree in Biomedical / Chemical Engineering or similar w min 2 yrs of relevant experience in oil & gas industry/navy or air-force will be an advantage

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Start work on 5 Dec 2024 onwards

Location: Orcahrd

5 days per week including weekends and PH

Any 8-9 hours per day between 10am-10pm

• Assist in Opening and closing the café

• Attend to customers & their needs, engaged conversation,

• Taking orders, welcoming customers, and providing information about menu items, specials, and events

• Cleaning tables, floors, equipment, and other areas to maintain a clean and hygienic environment

• Restocking, tracking inventory levels, and advising management of low stock

• Comprehensive Training will be provided

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

Customer Service Executive [Freight Forwarding]

Working Days: Mon-Fri 9am – 6pm / Sat alternative 9am – 1pm
Working Location: Vision Exchange (Jurong East)
Salary: $2800 – $3000

Job Descriptions:

• Handle customers’ shipments.
• Co-ordinate & Liaise with vendors between customers and transporters, warehouse etc
• Provide support to sale department
• Assist in documentation
• Assist in invoicing

Job Requirements:

• With relevant working experience is preferred.
• With Diploma in Logistic / relevant discipline is preferred.
• Training provided

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Working Locations: Alps Avenue

Responsibilities:

• Manage Contract / Service Parts Logistics warehouse and distribution business for MNC Customer
• Oversees regional operations for Contract / Service Parts Logistics across Asia Pacific and Japan
• Main point of contact for MNC Customer’s Regional Operation team based in Singapore
• Co-ordinate with Internal country logistics teams in South Asia & Oceania on day-to-day operations matters and service performances
• Attend and lead external & internal meetings on Business Performances matters and Operational Excellence initiatives
• Project implementation and support Contract / Service Parts Logistics warehouse operation by using WMS, TMS and other tools
• Build good relationships and foster strong rapports with MNC customer & Internal stakeholders
• Work on logistics solutions with Internal country logistics teams to increase work efficiency & productivity of Contract / Service Parts Logistics warehouse and distribution programs for MNC Customer
• Assist department head in analysing reports to formulate business strategies
• Support regional opportunities to expand business share of MNC Customer

Requirements:

• Minimum Diploma in Logistics or Supply Chain or equivalent preferred.
• Minimum 3 years of relevant experience in Warehousing & Distribution (Service Parts Logistics background will be an added advantage)
• Computer Literate (MS Office, Excel, PowerPoint)
• Able to work in fast pace environment

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to [email protected]

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion!

R22103985 | EA License 16C7883

• Handle day-to-day operation
• Meet account SLA deliverables
• Manage customer escalation
• Manage operation team and operation cost
• Manage partners
• Redefine current process to improve efficiency
• Daily/Weekly/ Monthly Reporting
• Escalation are managed and perform timely updates
• Ensure SLA and SLA reporting
• Track cost and drive cost saving
• Work with Service desk team on reporting and SLA
• Define and work to continuously improve the operational ecosystem supporting the accounts
• Coordinate with internal teams to ensure contractual service level agreements (SLAs) are met for all allocated accounts
• Oversee infrastructure upgrades, modifications and deployments with customer impact
• Manage all operations and delivery related conversations with the customer
• Work with internal teams to develop problem management framework and service improvement plans
• Act as a primary contact for customer queries and issues and put in place preventive actions to ensure customer commitments are met, and escalations are pre-empted
• Look end to end across service delivery management processes, as well as upstream and downstream processes
• Identify opportunities to streamline, track, eliminate duplication, automate or improve the as-is status
• Lead action planning to tangibly improve the above
• Supporting the leadership team as a compliance/audit point of contact – including and not limited to audit engagements

Job Requirements:

• Degree / Diploma holder
• At least 4 to 5yrs of relevant experience
• 5 days work (9am to 6.30pm) at Raffles Place
• Bank environment
• Salary $6500 to $8000

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

Job Responsibilities:

• Lead a team of Customer Experience Officers to achieve KPI
• Respond to survey enquiries via inbound calls and emails
• Conduct survey interviews via outbound calls
• Reach out to the respondents to assist them to complete the survey
• Organize workflow and ensure that officers understand their duties and delegated tasks
• Set goals for KPI and deadlines in accordance to the project timeline to ensure project’s success
• Provide fair, constructive, and timely feedback towards performance expectations and goals
• Manage escalated cases and maintain public relations including any complaints
• Provide assistance, guidance, and coaching support to officers to meet KPI
• Assess work performance of officers and identify areas that need improvement
• Monitor and provide project status report to manager
• Ensure officers understand the survey objectives
• Ensure officers compile, record, input survey returns and data accurately into the system
• Ensure officers conduct verification to ensure completeness and accuracy of data collected
• Ensure that the given KPI are being met based on the project timeline

Job Requirements:

• Only Singaporean may apply
• Minimum 2 years of relevant experience with proven record in supervisory role

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Responsibilities

1) Drop-in Centre Operations

· Manage risks, safety and security of the Drop-in Centre

· Manage, supervise and lead the team of Recovery Support Guides and Programme Coordinator.

· Develop and manage maintenance of Drop-in Centre membership records and reporting functions.

· Manage crisis situations related to clients and members within the Drop-in Centre

· Lead and manage the Recovery Buddies Programme in the development of a pool of safe recovery persons who can take on mentoring roles to new clients.

· Plan and implement formal and informal Recovery Buddies recruitment process to enhance and enlarge recovery support programme.

· Manage and ensure relevance of facilities and resources in support of all Drop-in Centre related activities and programme.

· Develop, monitor and report on plans and budget for Drop-in Centre programme.

· Contribute to write up of the Annual Report on Drop-in Centre, RSG and wellness programme/activities.

2) Drop-in Centre Programme

· Plan, coordinate and oversee implementation of Enrichment Programs, Life skills programs, (e.g. yoga, creative workshops, Basic Eng class, etc) at the Drop-in Centre, to complement clinical services and programmes

• Foster collaborations with community groups to strengthen and expand partnerships with religious and faith communities, ethnic/cultural, health and human service providers, business, education and neighborhood groups in support of agency’s recovery programmes
• Liaise with Communications & Relations Manager, in the planning and provision of services to WE CARE clients by volunteers and CSR partners.
• Assist Communications in outreach activities to raise and increase awareness of WE CARE services and mission.
• Manage the operations of the Drop-in Centre and oversee all activities in the Centre including liaison and scheduling of self-help meetings with respective RSG groups (AA, NA, SLA, etc)

3) Counsellor

· Conduct individual and group counselling of youths/adults with addiction related issues.

· Conduct psycho educational/ psychosocial groups on addiction and recovery related topics.

· Assist with new programme development activities.

· Provide programme tracking and evaluative reports for programme funding and grand reporting purposes.

___________________________________

Job specifications

The ideal candidate will possess

1. Leadership Skills: Strong leadership abilities to work collaboratively with the management team in overseeing the drop-in Centre and recovery support program, ensuring alignment with the agency’s mission and goals.

2. Effective Communication: Excellent verbal and written communication skills to foster collaboration with partners and agencies, enhancing the quality and delivery of care services.

3. People Management and client Relations: Demonstrated skills in people management and the ability to build rapport with clients, fostering a supportive and positive environment.

4. Planning and Organizational Abilities: Proven organizational and planning skills to efficiently manage the daily operations of the drop-in Centre.

5. Educational Background: A master’s degree in social studies, Counselling, Psychology, or a related field. Postgraduate qualifications in addiction counselling are preferred.

Key Deliverables

1. Oversee Drop-in Centre Operations and Security: Ensure the drop-in Centre operates smoothly and maintains a safe and secure environment for all members and staff, adhering to established house rules and safety protocols.

2. Risk Assessment and Mitigation: Proactively identify potential risks related to member interactions, facility management, and drop-in Centre operational procedures. Develop and implement strategies to mitigate these risks, ensuring a safe and supportive recovery space.

3. Monthly Activities & Programs: Plan, organize and compile and disseminate monthly ongoing and new activities, programs and meetings schedules.

4. Leadership and support for Peer Support Specialists and Recovery Guides: Provide effective leadership and guidance to the Peer Support Specialist team, ensuring they are well-supported in their roles

5. Cultivate a Vibrant and Supportive Community: Foster a welcoming and dynamic environment that encourages regular attendance and engagement, leading to a stable and active membership base. Ensure that all members feel valued, respected and supported on their recovery journeys.

6. Counselling Caseload Management: Take on and manage a counselling caseload as assigned by the Clinical Director. Report on client progress, challenges, and therapeutic outcomes, ensuring alignment with clinical standards and program goals.

Shaft Line Solutions (SLS) are looking for an experienced leader to develop the East Asia & Australasia region of our transactional Field Service (FS) business. SLS FS is a global team of service professionals with harmonised ways of working and the tools, processes and systems required to deliver the highest quality of services for our customers. In our team we value, respect, and embrace different opinions and diversity. Safety, environment, and wellbeing are our foundation, we never compromise them.

We are now looking for a Field Service Manager, East Asia & Australasia who can inspire and develop a continuous improvement mindset in a multiple country team. A leader who is both safety-focused and passionate about delivering the highest quality of services to our customers. The position is a permanent opportunity. The location for the position is at Pandan Crescent, Singapore.

Your main responsibilities:

• Lead and manage the operations of the transactional field service business for SLS.

• Ensure efficient operations and implement strategic action plans to meet strategic priorities.

• Ensure the end-to-end SLS field service process is followed in Team 4

• Ensure a high level of customer satisfaction.

• Lead and develop high performing teams while coaching, developing, and supporting talent.

• Foster and develop a generative safety culture within the organisation.

• Drive skill development, capacity planning and utilisation rates of service engineers

• Implement, maintain, and develop processes according to strategy and QHSE guidelines.

• Monitor and report on operational performance in relation to QEHS, Financial, Resourcing, Planning, Administration, Skills & Training, Tools & Investments.

Main requirements in this role:

• BSC in Marine Engineering

• Field Service Engineer background is desirable

• Solid experiences in leading Multi-cultural Field Service Team

• Safety-first mind-set with the ability to inspire others to climb the safety culture ladder.

• Commitment to delivering excellent customer service and a passion for continuous improvement.

• 5 years or more experience working within a Service Delivery function within the Marine Industry.

• Knowledge and understanding of SLS products and services is a must

• Good communication and team building skills.

• Marine engineering background is beneficial.

• Well-developed cultural awareness and situational sensitivity.

• Willing and able to travel.

• Company Benefits & Incentives
• Career Progression Opportunities
• Attractive Salary Package: Basic of $2,500-$2,800 + Yearly Bonus
• Working days & hours: Rotating Shift: 44 hours per week between 8am-10pm | Required to work on weekend & some PH | OT to be paid is work > 44 hours | Rest Day on Weekday
• Location: Downtown CBD

Job Description:

• Day-to-Day Operations: Manage daily operations, including court bookings, retail sales and cafe services.

• Client Services: Verify client sign-ins, manage court availability, and provide excellent customer service.

• Coach Scheduling: Coordinate coach schedules to optimize class offerings and ensure efficient workflow.

• Inventory Management: Maintain accurate inventory records of equipment and supplies.

• Vendor Liaison: Collaborate with suppliers to ensure timely deliveries and maintain the retail shop.

• Marketing Support: Assist with creating social media content to promote our services.

Job Requirement:

• Solid understanding of the sport, including equipment, techniques, and tournaments.

• Previous retail experience is preferred.

• Degree in Sports Management or equivalent experience is a plus.

Interested candidate may contact me and send your resume via Email: [email protected]

#SCR-jean-tan
PLEASE INCLUDE [notice period, last drawn salary and expected salary] in your resume.
PS: No Charges will be incurred by Candidates for any service rendered.

Tan Tze Ying (Jean) | Reg No. R24121620
The Supreme HR Advisory Pte Ltd | EA No. 14C7279

Are you ready to lead meaningful programs that transform lives?

Join us in a pivotal role as Centre Supervisor, where you’ll manage and enhance special needs programs, fostering a supportive and structured environment for individuals aged 3 to 30. This role combines program operations, staff leadership, and student engagement to ensure a high-quality educational experience for every participant.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: We manage the logistics, letting you focus on presenting your strengths.
• Direct Communication: Receive prompt updates and guidance throughout the application process.
• Personalized Advice: Leverage our insights to showcase your skills effectively.

Location: Changi Road (Nearest MRT Station: Eunos)
Work Schedule: 9:00 AM - 6:00 PM, Mondays to Fridays

Key Responsibilities:

Operations Management

• Oversee daily centre operations, including class scheduling, staff deployment, and student attendance tracking (including SCFA scheme support).
• Coordinate student arrivals and pickups, ensuring all safety protocols are in place.
• Maintain a safe, clean, and supportive learning environment.

Staff Supervision & Mentoring

• Mentor and support educators through lesson plan reviews, teaching evaluations, and professional development.
• Deploy staff effectively across programs to ensure adequate coverage and support.
• Conduct regular onboarding and performance reviews for new hires.

Student & Parent Engagement

• Communicate with parents regarding student progress, achievements, and behavioral matters.
• Participate in student-parent meetings to address academic and developmental milestones.

Program Development & Enrichment

• Organize volunteer programs, CSR activities, holiday programs, and workshops, ensuring all relevant stakeholders are informed and updated.
• Collaborate with teams to enhance programming and provide diverse learning opportunities.

Administrative Duties

• Lead enrollment interviews and implement strategies to increase student enrollment.
• Partner with the marketing team to develop social media content, boosting centre visibility.

Requirements:

• Experience: At least 2 years in program or staff management within educational or special needs settings.
• Education: Polytechnic Diploma or higher in Special Education, Education, Psychology, or a related field.
• Skills:Strong leadership and organizational skills to manage daily centre operations.
  Effective communicator to build relationships with parents, staff, and external partners.
  Detail-oriented and able to multitask effectively.
  
• Certifications: First Aid and CPR certification preferred. Additional behavioral management training is advantageous.

Make a Difference Today

If you’re committed to making a meaningful impact in special needs education, we invite you to apply and bring your skills to a team dedicated to transforming lives!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Job Description

• Industry/ Organization Type: Marine Spare Parts & Machinery Stockist
• Position Title: Marine Service Manager
• Working Location: West – Gul Circle
• Working Hours: 5.5 days (Mon-Fri: 8 am-6 pm, every Sat: 8 am-1 pm)
• Salary Package: Up to SGD 7000 + Bonus + On-site allowance
• Duration: Permanent

Key Responsibilities

• Lead a team of Service Engineers & Technician and supervise the overhauling & commissioning of Engine & other aux equipment
• Work in Anchorage, Off-port limits, shipyard, onboard vessel on voyage repair
• Work with contractors for jobs that have to be outsourced
• Prepare service and calibration reports of the work activities
• Able to advise and recommend to the Technical Superintendent and Chief Engineer on faults/defects and operation of the machinery in accordance with the manufacturer's specification
• Provide technical support and deliver high-quality service standards to satisfaction of customers
• Carry out a risk assessment for each service and observe safe work practices and regulations onboard vessels & in the workshop
• Conduct daily toolbox meeting
• Responsible for continual improvement in the Service Department

APPLY NOW!!!

• Min. Diploma in Marine or Mechanical Engineering
• Min. 5 years of working experience in the Marine industry
• Must have Hands-on experience on 2 & 4 stroke engines, purifiers, pumps, and air compressors
• Those with sailing experience are welcome
• Highly organized person who can work with tight schedules to cater to the different arrival times of ships
• Juggling the demands of paperwork and on-site work, and coping with tight work schedules and unanticipated events

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66038 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description:

-Interacting and building relationships with clients to ensure their satisfaction

-Manage Doctor / Nurse relations by follow-up inquiries and any problems.

-Answers and follow-up inquiries from our Doctors and Clients in a timely manner.

-Great professional telephone manner and excellent initiative.

-Handle and resolve clients’ escalated complaints, investigate, evaluate and follow-up on outstanding cases to improve customers’ satisfaction

-Inform clients of unforeseen delays or problems.

-Work closely with all departments to propose and implement positive changes, initiate and execute motivation programs to improve the overall customer experience and service delivery

-Maintaining accurate client records

-Ensure high security and confidentiality of customers’ information in the Company’s database is maintained and in compliance of PDPA Act

- Generate and analyse call statistics, weekly and/or monthly KPIs report for management review, e.g. call answer rate, waiting time, to track the team’s performance

Requirements:

-Diploma in Business Management or equivalent discipline

- Minimum 2-3 years of relevant work experience in supervisory role or similar capacity, medical laboratory or healthcare industry

-Strong leadership, work professionalism, organizational and problem-solving skills

-Excellent interpersonal, and communication (with good command of written and spoken English) skills

- Proficient in MS Office applications and hands-on experience in CRM system

-Knowledge of biomedical/ laboratory terms, test methodologies and schedules will be an added advantage

-Service and results oriented, highly motivated, proactive, positive learning and working attitude with great initiative

-Able to work independently and within teams under tight schedules and pressure

Terra is a dynamic company with a strong presence across the Asia Pacific region, specialising in innovative communication solutions and services driven by AI technologies. Our comprehensive portfolio includes both hardware and software products, along with tailored services that empower our clients and partners to maintain a competitive edge. At Terra, we are unwavering in our commitment to delivering the highest service levels and exceptional customer experiences.

We are looking for a dedicated and professional Contact Centre Manager to join our team! In this role, you will oversee the daily operations of a call centre, ensuring that customer service goals are met and that the team delivers exceptional customer experiences. Join us to make a difference in each customer interaction and grow your career in a supportive, dynamic environment.

Job Responsibilities

*Liaise with and monitor service level of Call Centre, including preparing statistical reports for call centre operations

*Coach call center staff through challenging customer service issues.

*Assist team agents to handle enquiries hotline/emails and escalate cases to management

*Service audits on calls and provide detailed incident report on the interactions

*Analyse call center data and prepare reports for upper management.

*Evaluate staff effectiveness and performance annually or need basis.

*Lead team meetings and give presentations to executives.

*Develop monthly, quarterly, and annual call center goals and action plans.

*Prepare work schedules to ensure sufficient coverage.

*Create personnel and supply budgets for approval.

Working Hours

• 9.00am – 6.00pm (Monday to Friday), work from office.

Job Requirements

• Min Diploma or Degree holder

• Strong communication and interpersonal abilities.

• Supervisory experience in call center setting is required

• Excellent organizational and problem-solving skills.