Total 19,986 service centre manager job vacancies in Customer Service category in Singapore

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Manage daily operations to provide excellent customer service and coordinate with Customer Service, Operations, and Sales teams.
• Communicate with customers professionally, give updates on time, and work with the Manager and teams to handle requests or complaints.
• Ensure accurate documentation, update internal records for forwarding jobs, and process invoices on time.
• Follow Customer Service Standards and Company procedures, seek client feedback, and share it with the Customer Service Manager and QA.

Requirements:

• Diploma and above
• At least 2 years of experience in Freight logistics and Marine sector.
• Good knowledge of the freight forwarding processes and Marine spare parts.
• Strong communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Address : Craig Rd, Craig Place, Singapore, will be shifting to Raffles Hotel in Dec 2024.
Working Day : Mon to Sun (2 off days)
Working Time: Split shift (one week 44 hours), work after 12am will have a company transport send directly to home.
Salary: $2800 onwards (depends on experiences)

Responsibilities:

• Take and schedule reservations.
• Greet and coordinate the seating of guests Taking of orders Serving of Food and Beverages.
• Clearing dishes from table.
• Participate in monthly physical stock take of the Restaurant

Requirements:

• Minimum 2 years of relevant experience.
• Able to work in Split shift.
• Able to start work immediately or within short notice.

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Service Technician(Kitchen Equipment)

willing to learn Welcome!!

Working days: 5.5days

Working Hours: Mon-Fri 8am - 5pm, Sat 8am -12pm

Working Location: Defu Lane 10 (Hougang)

Salary: Basic $2000 - $2300 + OT (When require)

Job Description:

• Install, service, and repair commercial kitchen equipment.
• Perform routine maintenance and inspections to ensure equipment operates efficiently and safely.
• Diagnose mechanical and electrical issues and implement effective solutions.
• Perform testing and inspection on finished goods for quality issues and perform corrective actions.
• Provide assistance and technical service requests to and by project clients.
• Other duties as assigned by management.

Tee Xin Li Reg No: R24121619

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Permanent, 5.5days (Alternate saturday), Paya Lebar

Product:

Heating, ventilation, air conditioning (Hvac)solution for data center

Our client

MNC in air conditioning and humidification system solution serving high tech industry

Years in business: > 50 yrs worldwide

Area of business: Global

Job scope

- Carry out Hands on service, maintenance, commissioning, troubleshooting, repair of data center Aircon/Hvac/ CRAC (computer room aircon)

-Documentation of pre work risk assessement n post work service reports in a timely manner.

- person in the service office.

- Supervise subcontractors

- Mentor junior technician.

- Adhere to safety sop

Requirements:

- Min Nitec Building Services, Electrical or Mechanical Engineering

- Min 2 years’ experience in the M&E industry

-Proficient with documentation for example, Job method statement, permit to work, risk assessement.

Added advantage:

Data center aircon servicing

Work location :Paya Labar

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

For better response, pls apply via job page

https://recruitmentalliance.zohorecruit.com/jobs/Careers

click job opening, click relevant position

We regret that only shortlisted candidates will be notified.

· Propertable setting including setting up items such as crookery and menu

· Replenish supplies such as serviette, table ware and refill condiments

· Usher customer to their table

· Present menus to customers，inform customers of promotional items and answer questions about menu items, making recommendations upon request

· Taking customers’ order and prepare drinks and dessert to customer

· Serve food and beverages to customers

· Clean tables after customers have finished dining and take them to kitchen for cleaning

· Perform cashiering at times

· Perform opening and closing duties such as drinks preparation and housekeeping

· Dishwashing when required.

· Perform other reasonable job duties as requested by Supervisors

· 餐桌摆设, 包括餐具, 菜单

· 补充餐具用品, 如纸巾、餐具、调味料

· 为顾客带位和安排座位

· 呈上菜单给顾客,告知顾客餐馆的促销并回答顾客对于菜单上的疑问,应要求提供建议

· 为顾客点菜,准备饮料或甜品

· 为顾客呈上食物或饮料

· 顾客用餐完毕后,为顾客清理桌面，把碗碟或杯送到厨房以备清洁

· 协助顾客买单

· 负责开店和关店的餐饮准备和清理工作

· 执行主管所委派的其他合理工作

Objectives of the function

• Responsible for the Elevator or Escalator Maintenance Service business within the designated area;
• Manage all resources in line with Schindler values and policies to sustainably develop the Service business by exceeding customer expectations

Responsibilities

Safety – Goal: Zero Workplace & Passenger Injury

• Actively implement, drive, promote, monitor and manage safety in compliance with the Corporate and Singapore office directives and guidelines (Employee Safety & Product Safety) as well as employment legislation
• Ensure compliance with Incident reporting guidelines of any major Equipment failures, Product Safety Incidents and/or Near misses on site according to company procedures and legislation
• Ensure compliance in required quantity/quality of toolbox talks/safety walks/ safety inspections
• Manage the timely completion of Periodic Safety Inspections and any corrective actions to strictly ensure the company’s high product safety level

EI Volume Growth & Profitability – Goal: Meet yearly target

• Manage all business activities in the designated area within budget to ensure reliability, costs and profitability meet the yearly target. Work together with EI Service Contract Manager to
• ensure the timely conversion of all equipment from Free Maintenance to paying portfolio the successful renewal of Maintenance contracts with price increase where necessary to leverage increases in labour and material cost
• Recover lost Maintenance contracts from the market
• Work together with Repair Sales Representative to Ensure all possible traditional and non-traditional repair and upgrade opportunities are advised to the customer, followed-up until successful sales and implementation
• Plan and optimize the staffing needs in the designated area, including route organization and workload allocation to continuously improve fulfilment effectivity and efficiency

Customer Satisfaction – Goal: Be preferred Elevator Service Provider

• Develop and maintain Relationship with Customers to understand their needs and expectations and solve any arising issues to ensure highest customer satisfaction
• Conduct periodic inspections to ensure fulfilment and customer satisfaction

Maintenance Fulfilment and Quality improvement: Improve MTBC & Portfolio Quality

• Actively drive systematic Breakdown reduction program in coordination with Technical Department and EI Technical Team to continuously improve Portfolio reliability and performance and improve maintenance efficiency
• Schedule & ensure correct and timely implementation of the required actions of FI / LPCA (Field Information / Logistic Pipeline Corrective Action) as per instruction from Head office

People Development – Goal: “Technical skills best in the Industry”

• Actively drive the technical and non-technical development of Service team to ensure all work is conducted according to established procedures and work instructions to enlighten the customer
• Close gaps and develop competency of the service team

Requirements:

• Min Degree in Mechanical / Mechatronics Engineering/ relevant
• At least 2 to 5 years of experience in service/ maintenance fulfilment and quality improvement
• Exposure working in lifts and elevator or construction industry advantageous
• Experience in maintenance service business
• Able to manage all resources to develop the business by exceeding customer expectations
• Experience in customer satisfaction
• Experience in meeting yearly target of volume growth and profitability

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Location :

Ubi

Salary :

$13/hr

Working Hours :
Mon - Fri, 9am - 5pm

Job Description :

• Handle incoming calls and emails
• Respond to general enquiries

Requirements :

• Typing speed: min 35wpm
• Able to work in fast-paced environment
• Able to work with many tabs + 2 computers concurrently
• Min commitment: 6 months

WA me at https://wa.me/+6584998483 NOW!

Interested candidates, please submit your resume to [email protected]

JeAnn Leow
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Key Responsibilities:

• Answer incoming calls and respond to customer inquiries promptly.
• Provide information about products and services.
• Assist customers with troubleshooting and problem resolution.
• Maintain accurate records of customer interactions and transactions.
• Follow up on customer issues to ensure satisfaction.
• Collaborate with team members and other departments to enhance service delivery.

Qualifications:

• N/O-level/ Nitec/ Diploma Holders
• No experience needed, training provided

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!

Interested candidates, please submit your resume to [email protected]

Celine Liew

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Location: Yio Chua Kang/ Kovan

Mon - Fri 845am-615pm

• Handle phone call/ email enquiries related to the Bank’s Digital Services
• Provide guidance and build confidence with customers on the use of online banking
• Call Centre Environemnt

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

Location :

Jurong East (island-wide pickup service)

Major holding company for distribution of pharmaceutical products

Working Hours :

5-day work week (Mon to Fri, 830am – 530pm)

Salary :

$2.5K (Contract period)

After conversion: AL 21 days, MC 28 days + VBs

Core Responsibilities (Training given) :

Under healthcare business unit

Assist in handling client phone calls and order processing

Interview Workflow :

1) They will have a 30-40 mins video interview

2) If deemed suitable, a written assessment will be sent to the candidate (candidate needs to send back the written assessment within the next 30 mins)

Requirements :

• Have Call Centre/ Customer Service or order processing experience
• Minimum Nitec and above, do note that this is not a purely call centre assistant role but is more on order processing
• Handle sales orders, customer and client enquiries/complaints
• Provide high service levels to the respective customers and clients

General Responsibilities :

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

WA me at https://wa.me/+6584998483 NOW!

Interested candidates, please submit your resume to [email protected]

JeAnn Leow

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Description

• Handle high volumes of inbound and outbound calls
• Identify customer needs and provide solutions
• Offer information on products, services, and policies
• Update customer records and interactions in the CRM system
• Resolve complaints and escalate complex issues as needed
• Follow up with customers to ensure satisfaction
• Maintain professionalism and empathy in all interactions
• Meet performance metrics and participate in training sessions

Requirement:

• No education requirement
• Prior Customer Service / Call Centre exp

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Our Client is one of the top educational institution in Singapore.

This role is required to oversee the management, administrative and coordination aspects that include academic planning, timetabling, course registration, and course delivery and assessment, and the assignment and management of the faculty, Lecturers and Specialists hired to teach the courses.

Scope of Work

Office Administration

· Administer procurement, reimbursement and financial activities

· Assist colleagues and other units in overseeing office related matters

· Serve as the secretary/note-taker for all meetings

· Assist with the planning and organisation of workshops/seminars, activities

· Assist with the selection of instructors

· Assist with all other administrative tasks

Course & Student Administration

· Oversee and manage inter-college/school/departmentcollaboration and serve as the liaison between Colleges/Schools and Course Coordinators on matters relating to student enrolment, and the coordination of academic matters and activities

· Oversee and manage all course-related matters, duties will include being a liaison to all course coordinators and instructors, submitting course outlines for approval, timetabling planning, course registration, setting up of course and assessment sites, organisation of the end-of semester quizzes, uploading and consolidation of course marks/grades, end-of-semester Board of Examiners meeting, administering and consolidating data from course surveys, handling of course-related enquiries, and handling of all course-related student matters

· Administer academic exercises such as student combination in classes (ensuring classes consist of a good mix of students from different programmes), change of classes, course exemptions and credit transfers

Faculty and HR Matters

· Work with colleges/schools and course coordinators on the assignment and allocation of full-time and adjunct instructors

· Work with HR and schools on the appointment of new adjunct instructors and reappointment of existing adjunct instructors

· Approve the the teaching reimbursement claims of adjunct instructors

· Prepare the necessary information needed and scheduling of instructors for annual performance appraisal of instructors

Outreach

· Be the main point of contact and support to students and partners and schools on matters

· Conduct, coordinate and/or support activities to share and promote the mission and curriculum, including the compilation and production of relevant marketing materials

· Assist in the planning and organisation of outreach activities including marketing collaterals (eg, door gifts)

Requirements

· Bachelor’s Degree with at least 5 years of relevant working experience, preferably in an institute of higher learning and/or the education sector

· Prior experience in a relevant administrative/managerialrole in an institute of higher learning will be advantageous

· Meticulous with good organisational skills and a keen eye for detail

· Strong analytical and problem-solving skills

· Excellent communication and interpersonal skills

· Good writing skills with the ability to prepare clear reports

· Proficient in handling data and numbers

· Proficient in MS Office applications (Word, PowerPoint, Excel and Access) - knowledge in advance Excel is a requirement

· Knowledge of student information/database management systems would be advantageous

· Strong stakeholder management, influencing and collaboration skills

If you are keen to know more about this role, please email Mary at [email protected] and send your resume in MS Word format. Note that only shortlisted candidates will be contacted.

EA Licence No: 93C4403

EA Regn No: R1326974

Our client is one of the leading players in the Medical Device Manufacturing. Due to business needs, they are now recruiting a Optometrist to be part of their Opto team for ongoing transformation projects. They are located in the Centre – easily accessible.

The Duties of Optometrist are:

• Conduct comprehensive eye examinations utilizing specialized equipment for diagnostic and testing purposes.
• Offer expert guidance and solutions to customers regarding their eye care needs.
• Engage with customers to gather detailed case histories for accurate assessment.
• Dispense and oversee inventory management of contact lenses, trials, and solutions.
• Maintain meticulous records of patient eye health and purchases.
• Ensure proper upkeep and maintenance of equipment and measuring devices.
• Facilitate the smooth operation of daily shop activities.

Requirement

• Min Diploma in Optometry
• Registered with the OOB (Optician and Optometrist Board of Singapore)
• Able to commit retail hours

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No: 19C9682

EA Personnel No: R22108850

EA Personnel Name: Chan Mun Mun

Seeking for Preschool Principal for a new Infant Care Centre in the North Region of Singapore

Job Responsibilities:

• Provide visionary leadership to the center, setting and maintaining high standards of early childhood education.
• Develop, implement, and review policies, procedures, and programs in compliance with Singapore's early childhood education regulations and standards.
• Manage the day-to-day operations of the center, including scheduling, budgeting, and resource allocation.
• Oversee administrative tasks such as enrollment, records management, and communication with parents/guardians.
• Recruit, train, and supervise teaching staff and support personnel, ensuring their professional development and adherence to best practices.
• Conduct performance evaluations, provide constructive feedback, and facilitate continuous improvement among staff members.
• Foster a positive and collaborative work environment that encourages professional growth and teamwork.
• Monitor and assess the effectiveness of teaching methodologies, making adjustments as necessary to enhance learning outcomes.
• Cultivate positive relationships with parents/guardians, encouraging their active involvement in their children's education and the center's activities.

Job Requirements

• Must possess the DECCE- T & Advanced Diploma in Early Childhood Centre Leadership (ADECL)
• Degree in Early Childhood Education will be an advantage
• Minimum 3 years of experience in teaching or managing a childcare/preschool
• A team leader as well as a team player
• Possess excellent written and communication skills
• Proficient in Microsoft Office (Word/Excel/PowerPoint)

Please share resume to [email protected] or WhatsApp 89157155 for processing.

Please note that by submitting an application or resume to us, you would be deemed to have given your consent to us in collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

OneLink HR Consultancy Pte. Ltd.

EA Lic: 13C6505 / EA Reg: R1328207

Responsibilities:

• Offer a professional, friendly greeting and engaging service
• Assist in monitoring the guests’ needs, check and coordinate special requests such as special menu requirements, cake or flower orders, tables’ requests, and promotional offers
• Allocate and check the table arrangement both prior and during service, ensuring special requests are met wherever possible
• Check on guests’ satisfaction, attend guests’ needs and comments with proper follow up with Manager
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• PC literate, well-organized, and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Responsibilities:

• Offer a professional, friendly greeting and engaging service
• Assist in monitoring the guests’ needs, check and coordinate special requests such as special menu requirements, cake or flower orders, tables’ requests, and promotional offers
• Allocate and check the table arrangement both prior and during service, ensuring special requests are met wherever possible
• Check on guests’ satisfaction, attend guests’ needs and comments with proper follow up with Manager
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• PC literate, well-organized, and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Service Crew

18.04.2023

$2000 - $3200

Responsibilities:

· Offer a professional, friendly greeting and engaging service

· Assist in monitoring the guests’ needs, check and coordinate special requests such as special menu requirements, cake or flower orders, tables’ requests, and promotional offers

· Allocate and check the table arrangement both prior and during service, ensuring special requests are met wherever possible

· Check on guests’ satisfaction, attend guests’ needs and comments with proper follow up with Manager

· Any other ad-hoc duties as assigned by the Company

Requirements:

· Able to work on split shifts, weekends, and public holidays

· PC literate, well-organized, and self-motivated

· Possess good communication and interpersonal skills

Whatsapp 91834574 for more information