Total 20,159 service centre manager job vacancies in Customer Service category in Singapore

A well-known and fun establishment is looking for dedicated members to expand the business.

Potential Career Progression
Straight Night Shift Transport Home Provided

6 days per week 8 hours excluding lunch

Quarterly Bonus

Job Description

Process Customers’ order and cashiering duties

Handle cashiering duties, customers’ complaints, and operational issues

Other work scope as required by business needs.

Prepare Food and Beverages according to orders

Interested applicants kindly apply through this job portal or email to [email protected] and I will be in touch with you shortly.

Regret only shortlisted candidates will be notified.

Goh Boon Hui R24122338
Just Recruit Singapore Pte Ltd - EA12C6295

LCentral is a reputable Premier English Specialist providing quality enrichment for students from N1 to P6 since 2008. We are seeking a dynamic candidate as a full-time Customer Service Executive.

Customer Service Executives are key to supporting the daily operations of the business and managing customer service relationships.

Responsibilities include (but are not limited to):

• Ensure safety and well-being of students
• Deliver excellent customer service
• Meet brand standards (image and presentation, safety and hygiene)
• Establishing excellent rapport with students and customers
• Ensuring a positive and nurturing learning environment
• Assist in the day to day operations of the centre and centre management
• Assist in the day to day administration of the centre (roster, scheduling, payments, etc.)
• Assist in student enrolments (enquiries, assessments, registration, etc.)
• Assist in scheduling classes to ensure optimal use of resources (classrooms, materials, etc.)
• Proper and timely record keeping

Requirements:

• Training will be provided
• Proficient in standard English (required)
• Customer-oriented (required)
• Bilingualism is an advantage
• 5-day work week
• Able to start work immediately

Available location: Central, North-East

Working Hours

Weekdays - 1:00 PM to 9:00 PM

Weekends - 9:00 AM to 6:30 PM

1 weekend and 1 weekday off

• Salary: $2,600.00 - $2,800.00 per month
• Progressive salary increment
• 13th-month bonus
• Incentives and rewards
• Personal accident insurance
• Hospitalisation insurance
• Life insurance
• Career advancement, management trainee track included

Please email your resume directly to [email protected]

Important: Please only apply if you meet the requirements. Only short-listed candidates will be contacted for an interview.

Our client is a music education company. Due to their current expansion plan, they are looking for a Associate Centre Manager to join their Education Team, in hopes of developing the current high performing team. They are located in the multiple areas in Singapore - easily accessible.

Duties of Associate Centre Manager:

• Regularly evaluate front desk staff to ensure top-notch service, effective customer interactions, sales capabilities, and professional behavior. Implement a comprehensive feedback system for continuous improvement.
• Oversee the logistical and maintenance operations to maintain a pristine, high-quality environment akin to a luxury hotel. Ensure cleanliness and a positive overall experience.
• Meet monthly lead generation, sales/enrollment targets, and other growth objectives set by management. Mentor team members to help them achieve their individual targets.
• Foster a positive work environment aligned with company values. Implement initiatives to address workplace challenges and organize staff welfare events to boost employee satisfaction.
• Ensure high customer retention through effective problem-solving and superior service standards. Motivate the team to find optimal solutions that meet both customer needs and company goals, aiming for high customer satisfaction.\Maintain consistent and aligned communication with the company's core values across all channels. Proactively report any issues or concerns to management for a collaborative approach.
• Ensure full adoption and goal achievement of the Enigma system, complying with all directives.
• Track and report on team evaluations, development, and improvement plans.
• Perform additional tasks as assigned by management.

Requirements:

• Relevant experience
• Able to commit to working Reatil Hours and Weekends

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

About

We are a growing retail and e-commerce business, our mission is to inspire creativity and mindfulness by offering a wide range of beautifully crafted crystals for displays, accessories, and DIY projects, empowering you to manifest your dreams.

This role involves working independently on tasks while also collaborating with other team members to manage and follow through on customer orders, both online and offline. You will play a crucial role in ensuring smooth operations in our growing e-commerce business.

Job Responsibilities

• Order Processing: Ensure that e-commerce and socials’ orders are fulfilled promptly to ensure timely delivery and customer satisfaction
• Fulfill Customer’s Orders & Customisation Request
• Customer Service: Invoicing and responding to customer inquiries/concerns through online & social platforms. Assist with retail floor responsibilities on days when the studio is open. This involves sales floor upkeep, cashiering, etc.
• Packing: Packaging products for dispatch or self collection, ensuring items are well protected and presented. Ensure items are well accounted for and ready to be collected/shipped out.
• Inventory Management: Assist in unboxing of new stocks, engage in stock-take and tagging of the new product
• E-commerce Operation Support: Manage product uploads and photography for e-commerce platforms, ensuring accurate representation and quality imagery
• General Office Management: Sorting of inventories in the office, keeping track and stocking up of office supplies, etc.
• Daily Housekeeping Duties
• Other Ad-Hoc Duties as Assigned

Job Requirements

• High initiative and positive attitude, able to work independently and as a team.
• Simple computer knowledge (Instagram, MS Office, Google Softwares, Excel) is required
• Crystals knowledge not necessary but will be beneficial
• Training will be provided
• Number of workdays: 5 days (5 hours each day, between 9am-6pm)

Benefits

• Gym and pool use
• Monthly team bonding (eg. bbq night, movie outing, karaoke and pizza etc)
• Annual retreat

At CRZtales, we're committed to more than just work. We're dedicated to fostering an environment where we not only excel professionally but also embrace life outside the office. Join us in achieving the perfect work-life balance as we grow together!

We look forward to hearing from you!

Any further enquiries do email us at [email protected]

Responsibilities:

• Provide technical support and assistance to clients and internal teams in the security solutions industry.
• Install, maintain, and troubleshoot security systems such as CCTV, access control, and alarm systems.
• Conduct site surveys and assessments to determine optimal security system solutions.
• Collaborate with clients to understand their security requirements and provide customized solutions.
• Ensure compliance with industry standards and regulations in the implementation of security systems.
• Provide training and guidance to clients and internal teams on the operation and maintenance of security systems.
• Monitor and evaluate the performance of security systems and recommend improvements or upgrades.

Requirements:

• Min Nitec Electrical or Electronic Engineering or related field.
• Min 2 years of experience in the security solutions industry.
• Strong knowledge and hands-on experience in CCTV, access control, and alarm systems.
• Excellent problem-solving and troubleshooting skills.
• Good communication and interpersonal skills.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No.: 13C6305

Registration No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description:

• Manage the submission of tender or quotation.
• Review/check tender documents & contract terms and conditions prior to submission.
• Review/check letter of awards (LOAs) and contracts.
• Maintain tender/quotation and contract extension in the tender tracking system.
• Check purchase orders against tenders and quotations.
• Ensure timely filing of all the tender/quotation documents.
• Respond to all inquiries from customer and clients in a customer service orientated manner.
• Provide admin support when necessary. E.g. Filing, data entry, retrieval of documents, or any other duties and tasks assigned.
• Ensure strict adherence and compliance to ISO and ISMS procedures.
• Any other tasks that may be assigned due to the exigencies of operational requirements.

Job Requirements:

• Min Diploma

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Location: Bugis

Responsibilities

• Provide customer service and issuing of orders at collection counter
• Perform product exchange
• Perform monthly stock count
• Perform any ad-hoc duties as assigned

Requirements

• GCE ‘O’ Level
• Good interpersonal skills
• Pleasant personality

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Location: Gul Circle
Salary range – S$2.5K – S$3K

Working hours: 8.30am to 5.30pm (Mon - Fri)

Job Scope:

• Perform assemble/installation, troubleshooting, and repair on linear technology components, e.g., linear ball and roller rail bearings, ball screw assemblies, linear actuators etc.
• Daily jobs planning allocation
• Conduct inspections to identify any issues and promptly address them.
• Handle engineering related documents
• Troubleshoot and resolve technical problems, ensuring the smooth operation of the process.
• Onsite servicing on linear technology products
• Handle of SAP ERP system
• Ad-hoc tasks assigned by supervisor.

Requirements:

• Nitec/Diploma in Mechanical engineering or equivalent qualification
• Able to work unsupervised, committed, and Reliable.
• Excellent knowledge of the Linear Technologies (LT) as well as the machine applications an advantage
• Entry level is welcomed to apply, training provided.

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

• Manage distributor relationships, including procurement and customer service support.
• Provide excellent customer support to corporate clients, overseeing their orders and requests from start to finish.
• Respond promptly to customer inquiries, including quotations, service support, and documentation.
• Prepare and deliver quotations to customers in a timely manner.
• Compile and submit required documents through customers' management systems.
• Proactively update customers on order statuses and shipping schedules.
• Maintain accurate spare parts price lists for customers.
• Coordinate with customers, freight forwarders, and internal teams to ensure timely order fulfillment and shipment execution.
• Prepare and submit necessary documentation for customer customs queries.
• Collaborate closely with internal teams to resolve customer issues and implement solutions.

Requirements:

• At least 3 years of relevant experience, preferably in distribution handling, logistics, manufacutring, or electronic industry.
• Previous experience in a customer service role, order processing.
• Immediate starter is a plus

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R23117344

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is a leading bank in Asia and they are recruiting for Customer Service Executives for the business banking division.

about the job

• Resolves customer issues and inquiries received through various channels (calls, emails and live chats) accurately and within the committed turnaround time.
• Resolves customer complaints and issues to the customer's satisfaction and accurately documents complaints, problems, and their solutions.
• Maintains up to date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre's knowledge management system.
• Safeguards the confidentiality of the Bank's customers and their data.

skills and experience required

• Degree in any discipline.
• At least 2 years of experience in a call center / banking / customer service environment is advantageous.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Job Description & Requirements

· Ensure that phone call enquiries are promptly answered.

· Answering phone calls in a professional manner and routing the calls, as necessary.

· Taking down phone numbers of the enquiries and allocating them to the sales consultants to follow up.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Job Scope

• Register patient admission / visit information in the required system at Department
• Provide estimated hospital charges to every patient’s admission.
• Payment collection for admission and outpatient services.
• Handling of enquiries through phone and over the counters.

Requirement

• Min NITEC and above in any discipline
• Comfortable to work 3 shifts

Working Hours

Any 5/6 working days

AM shift: 7am - 4pm

PM shift: 1pm - 10pm

ND shift: 10pm - 7am

First 3 months office hours

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Benefits:

• Basic salary up to $4500
• Transport allowance $1200
• KPI Bonus (Ave 2 months)
• Variable Bonus (Ave 2 months)

Responsibilities:

• Offer technical and engineering assistance for medical equipment, including on-site maintenance servicing.
• Deliver an after-sales maintenance service, calibrate electronic components, and conduct laser alignment procedures.
• Supervise routine repair tasks, troubleshoot issues, and manage installation setups.
• Administer spare part inventory and handle warranty spare part returns.
• Schedule routine servicing and assist in equipment setup for demonstrations and new installations.
• Manage equipment maintenance service contracts and handle administrative documentation.
• Ensure thorough documentation, notification, tracking, and follow-up on all technical matters.
• Prepare and maintain technical service reports accurately.

Requirements:

• Min Diploma in Electrical/Electronic, Mechanical Engineering or equivalent.
• At least 1-3 years of experience in maintenance servicing and troubleshooting skills in similar industry.
• Strong technical problem-solving and troubleshooting skills.
• Able to work independently as well as collaborative with team.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description:

• Attend to patient enquiries over the counter to provide information on clinic services
• Update patient registration information and process medical records in accordance with standard operating procedures and clinic guidelines
• Provide quality customer service to patients
• Assisting in all day-to-day administrative duties.
• Ensure proper maintenance of clinic facility for cleanliness and positive image
• Perform other ad-hoc departmental tasks/activities as assigned by the management.

Job Requirements:

• Min Nitec/ Diploma and above
• No working experience is required as on-the-job training is provided

Interested candidates do attach your resume to [email protected]

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: Recruit Express Pte Ltd (99C4599)

Job Description:

• Provide frontline customer service for the Division of Pre-Operative and Admitting Services (POAS).
• Provide pre-operative scheduling and coordination services
• Advising patients on their admission process
• Provide financial counseling, as well as collecting deposits from patients.

Requirements:

• Minimum Nitec / Diploma and above
• Keen interest in Healthcare is preferred

Training is provided!!

Interested candidates please send your updated resume in MS Word Format to:

[email protected]

Subject: Patient Service Associate (POAS)

or call 6736 3280 and ask for Kate

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

Our client is a music education company. Due to their current expansion plan, they are looking for a Centre Manager to join their Education Team, in hopes of developing the current high performing team. They are located in the multiple areas in Singapore - easily accessible.

Duties of Centre Manager:

• Make a specified number of outbound sales calls daily.
• Meet monthly targets for lead generation, sales/enrollments, and lead conversions.
• Mentor and support team members to achieve their individual targets.
• Respond promptly and professionally to incoming calls and emails.
• Conduct sales activities and events to support lead generation and conversions.
• Retain customers through effective problem-solving and maintaining high service standards.
• Drive centre growth by providing excellent customer service and reducing student turnover.
• Maintain or exceed target conversion rates from trials to enrollments.
• Plan and manage teacher growth initiatives to meet monthly targets.
• Perform additional duties as assigned by management.
• Handle general administrative tasks.

Requirements:

• Minimum 2 years' relevant experience
• Able to commit to working Reatil Hours and Weekends

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Description

• Manage large amounts of inbound and outbound calls in a timely manner
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

Requirement

• Can start work on 25th Sept
• No Need experience

Working Hours: Mon - Sat: Half Day

Rate: $13/h

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Salary: up to $2500

Duration: 1 year direct contract

Working Days & Hours: Mon-Fri Office Hours, Alt half Sat

Location: Woodlands

Job Description:

• As a member of the Contact Centre, you will be responsible for scheduling appointments, promoting hospital services, handling enquires and feedback.
• You will also be involved in supporting service operations and deployment to improve customers' experience.

Job Requirements: Min Diploma in any course w min 2 years of relevant call centre/customer service/patient service associate experience

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Responsibilities:

· Troubleshoot issues and address customers' concerns promptly

· Provide product / service information when necessary

Requirements:

· Min ‘N’ ‘O’ Levels, Nitec, Diploma

· Good communication and interpersonal skills.

· Good team player, have an eye for details and ability to multi-task

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

R1872808

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

*Award-Winning Customer Service

*Promising Career Progression

*Training provided and continuous support from superior

*Great banking career opportunity

*5 days work week - 4 weekdays 1 weekend

*Night shifts and flexibilities required*

*Attractive Allowances*

1 year contract

We are partnering with one of the well-established Local Banks in Singapore that provides the full range of services in consumer, SME and corporate banking activities across Asia and the Middle East. They are currently looking for a Customer Service Officer to join their consumer bank.

Job Description:

-Deliver personalized service over the telephone to customers in a call centre on banking products, accounts, and services enquiries in an effective and efficient manner

-Ability to understand customers’ needs and provide appropriate solutions and attention

-Consistently deliver excellent quality service to our customers to achieve total customer satisfaction

-Solicit customers’ feedback and identify problem trends for improvement actions

Requirements:
Good written/verbal communication skills
Call centre experience and banking experience preferred

Fresh Diploma/Degree graduates are welcome to apply

EA License No. 01C4394 • RCB No. 200007268E •EA Registration No. R22111378 (Ong Xin Yee)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Start: 25 Sept 2024

rate: $13/h

Working Schedule: Mon - Sat, any 5 days (Mon, Tue, Sat is a must)

Working hours: 10am - 3pm

JD:

- Manage large amounts of inbound and outbound calls in a timely manner

- Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Customer Service Coordinator

• Answer service phone calls, inquiries pertaining to company services

• Coordinate daily service activities

• Escalating service support issue when required

• Prepare quotation for parts / maintenance contract / Credit Note / Debit note / Letter etc.

• Any other adhoc duties assigned.

REQUIREMENTS

• Min "N" Level or higher with 2 to 3 years of customer service experience in call center.

• Proficient in MS office applications

Salary: $2,800 - $3,500

Location: Walking distance from Circle line MRT

Interested candidates are welcome to email resume to [email protected] and CC to [email protected]

Responsibilities:

• New Device Introduction: Perform tape-out/tooling operations for customer design database and achieve the goal of first pilot success.
• Project coordination: Customer interface and cross department coordination with seamless communications.
• Manage conference calls, meetings and customer visits with professional presentation skills and logistics arrangement for project success.
• Project management: Documentation, summary, meeting minutes and ability to recap keynote of meetings for management team review.

Requirements:

• MS or Bachelor degree in Electrical engineering or relevant.
• At least 5 years of fab working experience and process integration engineering background is preferable.
• Good knowledge in wafer process flow, semiconductor device physics, wafer foundry service flow.
• Strong in problem solving and project management skills.
• Excellent personality, good interpersonal skills, self-motivated, well-organized and able to perform under pressure.

• Perform assemble/installation, troubleshooting, and repair on linear technology components
• Daily jobs planning allocation
• Conduct inspections to identify any issues and promptly address them.
• Handle engineering related documents
• Troubleshoot and resolve technical problems, ensuring the smooth operation of the process

Requirements:

• Min Diploma/ Nitec in Mechanical Engineering with 1-2 years of relevant working experience

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

- Provide daily administrative and operational support to the team, for the purpose of Community Intervention Team service development and implementation.

Interested candidates, do drop me the following:

Tele: @jesswongie

WA 96503173

or email to [email protected]

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599