Total 17,317 service engineer job vacancies in Customer Service category in Singapore

Customer Service Admin is responsible for on-time shipments of replacement and/or repaired customer products according to company service level guidelines. He/she is to set customer expectations and maintain customer relationships through RMA process, providing status and expectation setting.

Job Description

• Support day to day service operations such as Receiving & Shipping to internal and external
• Maintain and update data to track claim data (i.e.Reseller/Dealer, arrival date, serial #, product code, reason for return, costs, etc.)
• Monitor RMAs throughout exchange/repair cycle to ensure quick turnaround time
• Assist with customer’s inquiries, concern, complains and RMA request on products and services
• Follow up with customers to arrange the return of outstanding RMAs
• Monitor and maintain vendor portal websites and log applicable information

Requirements

• Minimum diploma qualification or equivalent.
• Min. 1 years of relevant working experience
• Basic knowledge in Microsoft Word, Excel
• Good verbal & written communication skills
• Must be well organised and ability to prioritize
• Able to multi-task and is a good team player

Key Responsibilities:

To respond to customer inquiries and provide information

products, services, and addressing general medical inquiries in a clear and professional

manner.

To assist customers in placing orders, tracking shipments, and processing

returns or exchanges.

To develop a deep understanding of product offerings to

effectively address customer questions and concerns.

To Maintain detailed records of customer interactions and transactions in

customer relations management (CRM) for reporting and analysis purposes.

Qualifications:

● Min N/O Level /Diploma

● Excellent communication and interpersonal skills.

● Previous experience in customer service, call centre, or a related field is a plus.

Interested candidates please send a copy of your resume in MS Word to

[email protected]

EA Personnel: Valerie Yong Kian Fung (R1103704)

Company Reg. No 199601303W

EA Licence No. 99C4599

Your new company

This is a global medical service company which specialises in creating devices to improve the lives of patients around the world.

Your new role

As a Customer Service Representative, you will be engaging directly with customers' purchasing and logistics teams while being proficient in taking orders - both by email and phone. You will also be responding to all customer enquiries (internal and external) in a timely manner.

As a Customer Service Representative, you will be maintaining the distributor master data and corresponding assessment documents to guarantee the traceability of Distributor business status. You will also be ensuring that distributors conduct business in full compliance to behavior in business and competition.

This is a 12 months renewable contract.

What you'll need to succeed

• 2-5 years’ experience as a customer service representative preferably in a commercial/sales or manufacturing/production setting of medical devices.
• Experience of team play for supporting Sales Best Practices and Sales Metrics; translating that data into a progressive, tactical and strategic plan of action, which targets improved account performance.
• Natural tendency to put client first and to maintain constructive contacts
• SAP experience will be preferred.
• Experience within the pharma or medical device industry is a plus.

What you'll get in return

This is an exciting opportunity to be part of a globally renowned organisation. You will be remunerated at market competitive rates.

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Siying at Hays on +65 6027 2257 or email [email protected] for a confidential discussion. Referrals are welcome.

Registration ID No. R23115232 | EA License number: 07C3924 | Company Registration No. 200609504D

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Edith Patisserie is one of the leading bakeries in Singapore with a specialisation in unique buttercream cakes and bakes.

We are expanding our team and we are looking for a passionate and dedicated individual to join our team and make a difference by delivering the best customer service we can offer to our clients.

Job Scope:

· Interact with clients in-store and assist them with order placements and enquiries.

· Communicate with clients via phone and email to assist with their orders and enquiries.

· Facilitate collection of cake orders by delivery drivers and walk-in customers · Prepare simple coffee beverages

· Manage cashier & stock inventory

· Curate promos and deals to attract new customers and increase engagement

· Maintain store cleanliness

The ideal candidate should possess the following traits:

· Strong communication skills with a passion for customer service

· Good at multi-tasking

· Well-organised with good time management

· Personable and professional, works well in a team

· 1-2 years of relevant working experience in retail sales or having experience in hospitality or customer service industry

· Knowledge of handling POS systems and various payment processing methods

Salary: $12-15/hour

Duration: Part-time

Minimum commitment of 10 shifts per month required

Shifts available: Tuesdays-Sunday 9.30am-6pm or 11am-7.30pm

Location: 275 Outram Road, S169064

EUC Support Engineer | $ 5500 (Jurong)

· Develop, implement and administer IT projects pertaining to user computing such as mobility and user networks (wired or wireless).

· Support day-to-day IT operations such as asset, patch and problem management.

· Participate in all internal or external audits pertaining to the user computing domain.

· Perform user computing procurement.

· Perform documentation on user computing domain such as developing user guides, FAQ and Tips and Tricks.

· Support user related issues on PC software application, including IP telephony settings.

· Set up and support email services, print services, Security, Active Directory and remote access.

· Support on Mobility including iPad, GoMax and SOE Mobile Email.

· Backend support, resolution, such as email, security, Active Directory and remote access.

· Follow-up on WOG related incidents such as hardware replacement.

· Ensure user computing policy and procedure are kept up to date.

· Perform troubleshooting of user computing issues when required.

· Liaise with vendor on IT matters pertaining to user computing such as goods receipt.

· Handle start work and work cessation arrangements.

· Work closely with IT manager to ensure that user computing projects are implemented properly and on schedule.

· Be proactive in proposing and developing more efficient way of running user computing environment.

· Maintain and update desktop support documentations and IT inventory

Skills:

· Diploma or Degree in IT.

· At least 3 years of experience in supporting user computing domain.

· Experience with mobility infrastructure and mobility applications.

· Experience working in a fast pace environment.

· Ability to multi-task and reprioritize workload.

Interested candidates, please send your CVs on [email protected]

Regret to inform that only shortlisted candidates will be notified.

CEI: R1988671

EA License: 14C7275

Position: Customer Service Executive

Salary: $2200 - $2500

Working Location: Loyang

Working Hours: (Mon-Fri) 9am to 6pm, (Alternate Sat) 9am to 12.30pm

As a company that provides packaging solutions for dangerous goods, likely has a customer service team that plays an important role in ensuring customer satisfaction and safety.

Responsibilities

• Handle indoor sales enquiries

• Liaising with Operation team for shipments arrangement

• Communicating with customers. Resolving customer issues

• Preparation of shipping documentation and other relevant documentation pertaining to export

• Other ad-hoc jobs

Requirements

• Able to work as a team

• Strong communication and interpersonal skill

• Ability to learn and adapt new changes

• Basic knowledge on Microsoft Office

1 year of relevant work experience required for this role

Thong Yie Sze (EA Personnel Registration No: R1112981)

Inter Island Manpower Pte Ltd (Co Reg: 200810144N/ EA License: 08C3527)

Please send your updated resume by clicking "Apply". Only shortlisted candidates will be notified

Our client is a Singapore based company in Scientific and Medical industry. Due to their current expansion plan, they are looking for a Service and Technical Engineer to join their Service Team, in hopes of developing the current high performing team. They are located in the West area – easily accessible.

Duties of Service and Technical Engineer:

• Provide comprehensive after-sales support, including installation, commissioning, and repair of specialized laboratory, research, and analytical equipment.
• Offer technical consultation to customers, addressing their inquiries and providing expert guidance.
• Efficiently troubleshoot and resolve problems within specified timelines, ensuring customer satisfaction.
• Prepare accurate and detailed service reports to document work performed.

Requirements:

• Minimum NITEC in relevant field
• Service and Maintenance experience is an added advantage
• No experience needed and training will be provided

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

A premium Spanish Tapas Restaurant Chain, serving cuisine which remains true to its Spanish Roots. A place of sophisticated design complemented by Spanish Decoration, Tapas Club, presents diners with an exquisite plate and creativity with the richness of authentic Spanish flavors.

RESPONSIBILITIES

· Greet guests promptly in a warm and friendly manner

· Informing Supervisor / Manager on customer’s feedback and/or suggestions

· Ensuring restaurant is clean and organised at all times

· Applying F&B techniques correctly at all times, serving items with enthusiasm

· Anticipates any unexpected guest needs and reacts promptly and tactfully

· Ensure that your appearance is neat and well-kept;

· Carries out any other reasonable duties and responsibilities as assigned by superiors due to business requirements.

· Attends training sessions and meetings as required

· Understands and strictly adheres to Rules and Regulations established in the Employee Handbook and in the company's policies concerning fire, hygiene, health and safety

REQUIREMENTS

· Strong passion for Service

· Willingness to work on a rotating roster

· Excellent interpersonal and organizational skills

· Able to work in a fast-paced environment

· Preferably Entry Level specialized in Food/Beverage/Restaurant Service or equivalent.

JOB BENEFITS

· Exciting career path with career growth opportunities

· Daily staff meals provided

· 14 days Annual Leave + Paid Public Holidays

· Birthday incentives

· Referral incentives

· Medical benefits

· Annual performance bonus

Interested candidates please send your resume through the apply button!

Trovato (www.trovato.sg)
Cafe | Restaurant | Bar

We are looking to expand our team of service crews. Do look us up and contact us if you are keen to learn in the F&B industry.

Highlights:
· Part Time: Timing of shift can be discussed
· Full Time (5 days work week)
· Incentive scheme for Full-time (after 6months)
· No experience welcome/Students welcome

· Meals provided
· $8-14/hour (Part Time)
· $1800-$2500 (Full Time)

· Yearly bonus (Full Time only)

Service Crew (Job Scope & Responsibilities):
· Table duties (Ordering, service and clearing)
· Assist to show customer to table
· Able to recommend drinks to customers when prompt
· Day to day pre-opening and closing SOP
· Housekeeping of work area and premises
· Ad hoc duties when needed

What we need from you:
· Cheerful, energetic and sociable
· Positive learning and sharing attitude
· Team player
· Responsible
· Willing to work on weekends/public holidays

Would be a bonus if you have:
· Some experience in table duties
· Not afraid to step up/think on the job

WhatsApp 8842 9826 to apply!
Email [email protected] to apply!

Summary

The Backup Assistant Lead Engineer is in charge of the Company’s backup operations including backup infrastructure support, troubleshooting, new backup provisioning, new projects support, capacity monitoring & planning, capacity upgrade, technology refresh and project management. The roles also include planning and execution in backup infrastructure upgrades, migrations and ensuring systems & backup devices are up-to-date with the latest patches and coherent across the organization. He/She maintains technical documentation for backup infrastructure and addresses multi-faceted issues in a collaborative manner with other departments, provides guidance to the team and assists in communications with stakeholders.

System Administration Processes

· Plan, design, perform day-to-day backup operation, maintenance, and advanced troubleshooting of

· systems

· Align backup administration with overall strategic IT service direction and business needs

· Be able to independently perform backup implementation and troubleshooting for different types of OS, Databases and Applications

· Participate and support in DR exercises to ensure DR readiness

· Plan and track budgets for maintenance, new implementation, technology refresh of backup devices

· Perform business case justifications and cost/benefit analyses for spending and initiatives

· Manage and support internal and external auditors for backup operation audits

· Anticipate internal and/or external business challenges and/or regulatory issues

· Develop policies, procedures, and controls to ensure efficient backup and restoration process is in place.

· Be open and willing to perform cross-team training and support beyond backup infrastructure support

Develop New Systems

· Partner with stakeholders to recommend innovative and automated approaches for backup administration and operation

· Recommend and define systems requirements for new technology implementations to improve the efficiency, cost effectiveness and automation of processes whenever possible.

· Lead and perform Proof-of-Concept (PoC) of new technologies and devices

· Perform capacity planning and forecasting, work closely with various teams on their backup requirements and incorporate their requirements to the backup infrastructure

· Support backup implementation for users’ new projects and requirements

Optimize and Fine-Tune Systems Performance

· Recommend processed, product or service improvements, resource optimization and cost savings

· Oversee hardware, software and firmware upgrades and patch management

· Recommend new technologies, methodologies, systems or opportunities for cost savings, security and service quality improvement

· Monitor System performance and do capacity planning & performance tuning to optimize System performance, operations and better utilization of IT hardware resources.

· Regularly review and revise of backup Disaster Recovery (DR) solutions and procedures, and exercise & practice DR

IT Operations and Planning

· Plan and prepare annual budget for Backup infrastructure projects, technology refresh, maintenance & support renewal and manpower requirement.

· Implement Technology Refresh of systems and equipment

· Manage incident, problem and change management and service requests

· Manage the vendor and vendor selection process (calling for proposals, evaluation and awarding of tenders, etc.).

· Provide primary maintenance standby support.

· Manage projects and vendors for new implementations as well as support & maintenance of backup infrastructure

Requirements / Qualifications:

· Diploma or Degree in Computer Science or equivalent

· Must be a team player with at least 5 years’ experience in Backup technologies and operation support

· Experience of managing 24x7 operations for mission[1]critical services

· Experience in working with Data Protection using Veritas NetBackup and other backup tools

· Experience in supporting Veritas Clustering technologies and setup

· Good knowledge in configuring and troubleshooting Windows, Unix/Solaris/AIX/Linux, VMware, and RedHat Virtualisation

· Knowledge of working with Veritas disk appliance, Data-Domain or any disk-to-disk backup and Tape library like Quantum

· Good knowledge in scripting and automation will be an advantage

Note: Junior positition is also open to hire. iIf you have either experience in Linux environment or Back up and is eager to learn both do apply.

EA Licence No: 11C5502 | EAP Registration No: R22109400

Job Description

• Industry/ Organization Type: Marine Equipment Wholesaler
• Position Title: Electrical Engineer/Service Engineer (Electrical)
• Working Location: Tuas West
• Working Hours: Monday – Friday, 8 am – 5.30 pm (One Saturday per month, 8 am – 12 pm)
• Salary Package: Up to $3,300 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Carry out testing and commissioning related to marine propulsion systems, power generation systems (Marine and Land), deck machinery, etc.
• Able to perform hands-on fault diagnosis, troubleshooting, and maintenance of marine systems/components in workshops and on-board vessels.
• Must be willing to perform hands-on work in mechanical repairs, installation, and removals.
• Able to read and understand engineering drawings (Electrical and pneumatic).
• Provide support to the project team on the implementation of new projects.
• Provide technical support to customers.

APPLY NOW!!!

• Minimum 2 years of related experience.
• Minimum Higher Nitec in Electrical Engineering, preferably Major in Power.
• Proficient in Microsoft Office.
• Candidates with experience in Electrical Control Systems are preferred.
• Comfortable with travelling (Anchorage/Local/Overseas) on short notice and at odd hours.
• Comfortable with working outdoors and onboard.
• Inexperienced candidates are welcome to apply, as training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65623 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Description

• To visit newly admitted patients and to ensure patient’s confidentiality at all times.
• Conduct regular visits to wards to check on patient’s well-beings/ address requests/ potential feedbacks/ complaints
• To be able to provide service recovery for potential feedback/ complaints that are addressed
• Redirect patients based on mitigating routes during different phases of renovation/ lift prioritization based on an emergency matrix
• Escalate crucial issues to Service Executive if beyond scope for service recovery
• Report and track patients whom service recovery has been provided to

Job Requirements

• Comfortable with handling customers face to face
• Comfortable to stand and walk for long hours on the job
• Able to start work immediately or within a short period
• Able to work on weekends and public holidays

Interested candidates can write in to Ann at "[email protected]"

Ann Goh Xin Ting
R1875289

Recruit Express Pte Ltd
E.A License: 99C4599

Multiple Locations have vacancies:

1) City Square Mall - Farrer Park MRT station

2) Funan - City Hall MRT station

3) Paya Lebar Square - Paya Lebar MRT station

4) Tampines 1 - Tampines MRT station

Working Days: 5 days per week (Total 50 hours, rest days will be on a weekday)

Working hours : 5 days // 10.30 – 21.30 hrs (1 hr break)

2 meals provided

Total Salary for Working days above: $2300 - $2500 and onwards depends on experience

Roles & Responsibilities

To professionally and courteously provide good customer service in all aspects

Cashiering duties

Basic making of drinks

Serving of food

Clearing and preparation of tables for customers

Explaining to customers our menu, ordering process and in-house membership program

Assisting of the store supervisor to ensure smooth daily operations

Maintain cleanliness of the restaurant at all times

Ad-hoc duties as assigned by the outlet supervisor

Requirements:

• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• Bilingual in English and Mandarin to communicate with customers

I am currently working with a global Medical Device business that are looking for a Field Service Excellence Director for APAC.

This is initially not a people management position but will have a great deal of influence on how individual countries perform their Field Service operations. You will be responsible for liaising with in-country teams (both technical and commercial) to develop the regional strategy, set KPI's, drive improvements and set up an internal help centre to improve the customer experience.

This is a new role for the business so will involve you deciding on your own work as opposed to completing somebody else’s.

The Field Service Excellence Director will be responsible for:

• Develop regional technical service strategies and C.O.E. (Centre of Excellence) models, optimizing cost while ensuring a seamless customer experience.
• Drive global collaboration for business process improvement, streamline workflows, and establish customer feedback mechanisms.
• Lead improvement projects based on strategy and KPIs, ensuring integration of new approaches.

The Field Service Excellence Director will be / have:

• Both hands on technical service experience as well as COE strategic experience
• Degree qualified
• Business Improvement Process experience

If you feel you would be suitable then please apply now.

Interested parties please get in touch with Piers Atkinson via [email protected] or Roselle Cuntapay via [email protected] for a confidential discussion.

Reg No.: R1871342

BeathChapman (Pte. Ltd.)

EA License No.: 16S8112

We are looking for Full-Time Service Crew that can able to commit the job here at Delato.

Address: 477 Tampines Street 43, #01-154, Singapore 520477

Job Scope:

- Provide friendly customer service

- Cashier and Ordering

- Ice Cream Scooping and Waffle Making for Customers

- Assist with Ice Cream Production like ingredients preparation

- Perform housekeeping duties and general hygiene cleaniness

- Only 40 hours per week

- Starts from $1800 to $2200

- Salary Increment based on performance

- Clear Career Progression Path

- Prefer candidates that stay nearby

Interested candidates, please write to [email protected] with your resume, hygiene cert, contact number, and a recent photograph.

Thank you

Responsibilities

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements

• Min GCE N/O or ‘A’ Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

Recruiter's Ref Code: #HRY

Position Applied: PSA

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)