Total 17,151 service operations manager job vacancies in Customer Service category in Singapore

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No experience needed , Training Provided

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Description

• Industry/ Organization Type: Logistics
• Position Title: IT Support Engineer
• Working Location: Tuas (Transport provided from Boon Lay MRT)
• Working Hours: 5.25 days (M-F, 8.30 am-5.00 pm; Alternative Sat, 8.30 am-1 pm)
• Salary Package: Basic salary up to $3,000 + AWS + Mobile Allowance + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Perform regular maintenance and upkeep of HQ IT equipment and software.
• Handle hardware maintenance needs, coordinate with vendors for repairs/upgrades, dispose of obsolete hardware, and manage hardware consumables.
• Provide "HelpDesk" support to users and escalate issues to vendors/consultants if necessary.
• Support team members with IT service operations within the Group.
• Coordinate all IT-related purchases within the company, working with end-users and department heads.
• Maintain and update IT hardware and software inventory.
• Perform IT-related duties and projects as assigned by the Group IT GM.

APPLY NOW!!!

• At least 1-2 years of relevant work experience.
• Energetic and willing to work offsite for outdoor projects.
• Good skills in liaising and following up with vendors and users both onsite and offsite.
• Basic understanding of IT hardware and software applications like PCs, Printers, MFP, and corporate software such as Emails, ERP, etc.
• Candidates without IT experience are welcome to apply. Training will be provided.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68503 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Freight Forwarding / Transportation
• Position Title: Customer Service Executive (Freight Forwarding)
• Working Location: Jurong East
• Working Hours: 5.25 days (Monday to Friday 9 AM - 6 PM, Alternate Saturdays half day)
• Salary Package: Basic Salary up to $3,000 + AWS + Bonus
• Duration: Permanent

Key Responsibilities

• Coordinate shipment schedules, bookings, and document preparation required for international shipping (air, sea, and road transport).
• Ensure accurate and timely data entry for tracking shipments, processing orders, and providing quotes.
• Work closely with customs brokers to help clear goods through customs, providing necessary documentation and information as needed.
• Monitor shipments from the point of origin to the final destination, proactively communicating any delays and managing client expectations.
• Develop and sustain strong relationships with clients, understanding their needs and offering solutions to enhance their logistics experience.
• Resolve any issues that arise during the shipping process in a timely and effective manner.
• Prepare reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Experience in Shipping/Logistics within the freight forwarding industry is preferred.
• Excellent communication and interpersonal skills, with the ability to handle inquiries and negotiations diplomatically.
• Basic understanding of international trade, shipping regulations, and documentation.
• Ability to problem-solve and provide timely resolution to customer issues.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68609 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Working Day: Mon to Fr, 8.30am- 5pm

Address: Jurong Logistics Hub 619115

Salary: $2500 - $3000

Company background:

HQ in Europe, company is a pioneer and a global leader in the international moving industry.

Purpose of job:

• To represent the company to the company’s corporate accounts.
• To provide the highest possible level of customer service.
• To manage the relationship between the company and the company’s corporate accounts: getting and keeping contact, following up the files, keeping a sales back-up
• Provide HR support

Job scope:

• Answer to phone enquiries / web enquiries
• To take down client’s removal details
• To set up survey appointments for sales department
• To take client’s requirements from the survey report & any other information source into account and formalize them in a quote for removal
• To ensure with the clients and the Operational Manager that the administrative file (export documentation) is duly filled and complete
• To promptly follow up on requests from direct client / branch / agents
• To prepare physical file, put in all necessary documents then pass to traffic department
• To tally details on system and physical document
• To update our internal excel sheets accordingly
• Ad-hoc task

Requirements:

• At least 1-2 years relevant experience in logistics / relocation industry

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

Service Engineer

We are at the heart of every place that matters: as a leading global provider in the access solutions market, we enable people to move seamlessly in safe, secure and sustainable places.

Do you want your work to matter? Then join our team!

At dormakaba, more than 16,000 people from all over the world work together and grow together. If you are looking for exciting career prospects, if you want to fuel innovation and like tackling new challenges, then we would love to hear from you!

Our Singapore Service team is always on the lookout for talents and help you reach your best potential!

Role & Responsibilities

· Provide customer support for our Company’s products such as handling their enquiries with tact and courtesy.

· Perform on-site advice, installation, preventive maintenance and repairs of our Company products.

· Offer aftersales solutions and training to customers on product features, configuration, usage and maintenance.

· Proactive in informing customers of additional product and services we offer.

· Handle all essential resources, materials and equipments for effective and efficient delivery.

Key Competencies

· Good level of customer service experience.

· Good communication skills to enable interaction with internal and external customers.

Qualification:

· NITEC/ Diploma in IT/Engineering/Electrical/Mechanical/Computer-related or equivalent discipline.

· Candidates without prior working experience are welcome as on-the-job training will be provided.

· Possess a valid Singapore Class 3 Driving License.

Benefits:

· Learning culture where every employee is engaged in learning and development growth.

· Team programs and activities that celebrate individual and team’s success.

· Long service award recognition for our committed and dedicated colleagues.

· Health insurance and flexi-benefits cater for the employee’s health and wellness.

Is this you? Access your career at dormakaba today!

Diversity, Equity & Inclusion is part of our overall business and sustainability strategy. We consider all applicants equally throughout the whole recruitment process without regard to culture, age, ethnicity, gender identity, disability, marital status, language, national origin, physical/ mental ability, religion, sexual orientation, socio-economic status, underrepresented communities, etc. We do not use unfair selection methods for any of our positions, all employees are appointed based on performance and suitability for the role

Position: Admin and Customer Service

Only Singaporean and PR need apply

Working location: Sin Ming

Responsibilities:

Manage and take in accident reporting and explain claims process to customers

Liaised with insurance company pertaining motor claims / accident reporting reporting matters

Administration duties such as check costing, claims and purchase of spare parts

Take in servicing/accident vehicle and provide quotation

At least 1 - 2 years of relevant experience in the Automotive industry.

No experiences, but willing to learn will be good. Training will be provided.

Possess good customer oriented and comunication skills

Experience in doing motor claims in authorised workshop / service centres will have an added advantage

Candidates with no experiences but willing to learn are welcome

Please contact +65 92313123 for further information and interview

- Location: Kaki Bukit, walking distance from MRT

- Experience in technical Hands On M&E

- Salary: Up to $4,000

- Interested applicants, kindly email me at: [email protected]

Responsibilities:

• To perform calibration, engineering assessment, preventive maintenance, corrective maintenance, troubleshooting, on-site installation and commissionin
• To provide quotation for repair parts replacement work
• Assist on customers technical inquiries

Requirement:

Diploma in Electrical Engineering

• Support start-up, contract maintenance and other service activities with emphasis on safety and protection.
• Perform routine preventive maintenance, logging, corrective maintenance works and to carry out warranty repairs.
• Participate in service and repair of gas detectors, safety activities, emergency response, breakdown calls and ad hoc projects.
• Manage all orders efficiently until fulfilment stage, by working closely with Service team.
• Liaison with relevant parties such as customers, service supervisor, coordinators and logistic pertaining to queries, technical issues, status and deliveries.
• Ensure equipment turnaround and breakdown responses are achieved at optimal level of efficiency.
• To provide support to other service activities that may be assigned in the course of work
• Effective communication of technical information to employees, customers and external parties in an accurate and concise manner in both a written and verbal media.
• To participate/take up Workplace Safety & Health responsibilities/ activities as per requested by the company.

Requirements

• Min NTC2 or Diploma in Electrical/Electronic/Process Instrumentation / /Mechatronics Engineering
• Preferably 3-5 years’ experience in service/engineering position in Oil & Gas / Process industry.
• Knowledge in Electrical & instrumentation is preferred
• Possess a valid class 3 license (Manual)

German MNC

Office hours

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Job Description

• Officer to work in the Nutrition Food Science Department and assist

teachers in the ordering of goods, housekeeping and food

preparation for lesson.

• Officer to ensure the cleanliness of the workroom and that food are

prepared in the safe manner.

Our client is a provider of high-quality art education and creative programs for children, including engaging holiday art camps.

• Oversee front office operations, manage staff schedules, productivity, and training, and ensure smooth class delivery and event execution.
• Act as the face of the institution, manage client relationships, and provide detailed program information to prospective students.
• Drive sales of art programs, events, and services while managing the studio’s marketing efforts and coordinating collaborations.
• Handle administrative tasks, including staff onboarding, event planning, and ensuring team alignment for efficient daily operations.

Requirements:

• Degree in Business Management/Arts Management or equivalent.
• At least 2 years of Sales/Customer Relationship Management/Operations experience in Education sector.
• Strong ability to manage client relationships and provide excellent customer service.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Benefits:

• Basic Salary Up to $2,200 with yearly increment based on performance.
• 6 days work week including weekend (8am to 6pm), (11am to 10:30pm) Depending on outlets opening and closing timings
• $600 Joining Bonus ($300 upon passing of probation & $300 upon completion of one year)
• Training and Uniform Provided
• Staff Meal
• Leave and Medical Entitlement
• Other Incentives
• Insurance coverage

Job Description:

This is a full time role for an Service Crew located in Islandwide. Our client is the development, operation and franchising of its quick-service restaurant brands. You will be responsible for ensuring the smooth operation of the restaurant while maintaining food and service quality in line with brand standards. Key duties include preparing food in the kitchen, being trained to handle, cook, and serve food to customers, and managing customer feedback and inquiries. The position also requires assembling food, taking orders, packaging, and serving food, as well as promoting food products to customers and packing food for delivery and takeaway.

Qualifications:

• No experiences required
• Training Provided

Responsibilities:

• Register incoming patients
• Prepare the patient for examination
• Respond to patient phone call queries
• Inform patient of financial responsibility
• Prepare and file patient forms
• Verifying and updating patient information
• Assisting doctors and nurses if needed
• Scheduling appointments for patients

Requirements:

• Min GCE N/O/A Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting
R21103142

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Our client is a Education Industry. Due to their current expansion plan, they are looking for a Customer Service cum Admin Executive to join their team, in hopes of developing the current high performing team. They are located in the Central area.

Key Roles and Responsibilities:

• Respond to daily emails and phone inquiries
• Provide support, advice, and counseling to students
• Manage graduation processes, including payment verification and document handling
• Coordinate mid-term test deferments and liaise with students and UC
• Handle exam script viewing requests, including coordination with the Exams Office and students
• Explain transfer contracts to students
• Conduct welcome orientations, LinkedIn workshops, and graduation ceremonies
• Perform class visits as needed
• Oversee ad-hoc projects or audit events
• Manage miscellaneous administrative tasks, such as attendance tracking and course evaluations

Requirements:

• Diploma in any field.
• At least 1 year of customer service and 2 years of administrative experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24144162 | LAI CHAI LI

Job Description

• Handle customer enquiries and request
• Handle any operations issue regarding customer's order, PO invoice, Letter of Credit
• Assist in preparation of quotation, service agreement and other documents needed for the service provision, based on the templates.
• Support monthly reporting
• Handle sales incoming calls/enquiries and convey messages to relevant sales
• Other Ad hoc duties as assigned

Requirements

• Min NITEC / Diploma / Degree in any related course of studies
• Experience in order processing
• Able to handle customer service and multi tasking
• Good at communication or coordination

All qualified applicants, please send in your resume to: [email protected]

Tricia Celestine Goh (R1981653)
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

Salary: up to $3000

Working Days & Hours: Mon-Fri Office Hours

Location: Novena

Job Description:

• In charge of registration of patients
• Scheduling of appointments
• Assist patients with the self registration
• Attend to patients' enquiries and needs
• Handling of phone calls and ad-hoc admin duties

Job Requirements: Min Diploma in any course w min relevant PSA experience

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

1. Main Point-of-Contact (POC) with Customer on all requirements of the IT Concierge Services & Operations.
2. Project Management to provision the delivery of outcome-based IT Concierge services and manpower for backend IT support.
3. Monitor and analyze all outcome-based performance metrics (i.e customer satisfaction, responsiveness, resolution rates) to ensure targets for incident resolution, service request fulfilment, response time, and VIP supports are met.
4. Set clear team performance expectations, provide coaching, feedback, and regular performance evaluations to team members.
5. Generate reports (monthly performance and yearly performance review) on operational performance and present findings to the management team.
6. Collaborate with stakeholders to address customer issues and improve overall service delivery quality.
7. Handle escalated customer inquiries and complaints, resolving issues effectively.

Educational Background

• Bachelor’s degree in business administration, information technology, or a related field.
• Relevant certifications (e.g., ITIL, PMP, or Six Sigma) may be preferred.

Experience

• Several years of experience in IT service management, operations, or project management.
• Previous experience in a leadership or managerial role.

Do feel free to drop us your resume and we'll get back to you shortly on this!! All are welcome to apply!

Job Description:

• Assist in scheduling of future appointments
• Maintain patient medical information with precision, ensuring streamlined operations for our medical professionals.
• Assist doctors seamlessly with room procedures and other medical tasks, contributing to a harmonious healthcare team.
• Address clinic complaints with care and escalate when necessary, showcasing your commitment to patient satisfaction.

Requirements:

• Min GCE ‘N,O,A’ Levels or Diploma
• Keen interest in the healthcare/ medical industry
• Basic knowledge of Microsoft Office

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

R1872808

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Responsibilities:

• Overall responsible for the support to customers, execution of Standard Operating Procedures related to ITIL Processes such as Incident Management, Event Management and Request Fulfillment
• Manage Major Incidents including management of customer & internal communications, management of internal and external communication bridges with our top-tier customers and escalations up to leadership level.
• Coordinate and collaborate with internal teams to facilitate timely incident resolution and request fulfillment.
• Invoke and manage crisis and security management processes.
• Maintain accurate logs, incident reports and provide comprehensive updates to stakeholders.
• Document all actions in accordance with standard company policies and procedures.
• Act as the senior on shift and ensure proper shift handovers.

Requirements:

• Diploma or Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent
• 3 years proven experience in managing all aspects of Major Incident.
• At least 4 years of experience in telecommunications within a large-scale business environment.
• At least 4 years of experience in a customer support role, preferably in a technical support or service desk environment.
• Experience with developing training programs and delivering training.
• ITIL V4 Foundation certificate and experience working with ServiceNow.
• Agile, Six Sigma or related certifications
• Having experience in the aviation sector is beneficial.

Additional info:

• Ability to work in a shift-based schedule, including weekends and holidays, to provide 24/7 coverage.
• 8am to 8pm (12hours, non-night shift)

To apply, please visit www.gmprecruit.com and search for Job Reference: 23981

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Responsibilities:

• Configure and customize Jira Service Management workflows, fields, screens, permissions, and automation rules.
• Implement and maintain service request types, SLAs, queues, and reporting within Jira Service Management.
• Collaborate with cross-functional teams to gather requirements and translate them into Jira Service Management solutions.
• Provide technical expertise and support to end-users on Jira Service Management functionalities and best practices.
• Monitor system performance and proactively identify areas for improvement.
• Conduct training sessions and create documentation for Jira Service Management users.
• Stay updated with Atlassian products and industry best practices related to IT service management.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent work experience).
• Proven experience with Jira Service Management (Jira Service Desk), including setup, configuration, and administration.
• Strong understanding of IT service management principles and best practices.
• Experience in creating custom workflows, SLAs, automation rules, and reporting in Jira Service Management.
• Ability to collaborate effectively with cross-functional teams and stakeholders.
• Excellent communication skills with the ability to convey technical information to non-technical audiences.
• Atlassian certifications (e.g., Jira Service Management Administrator) are a plus.
• Only Singporeans

Preferred Skills:

• Familiarity with other Atlassian products such as Jira Software, Confluence, and Bitbucket.
• Experience with integrations between Jira Service Management and other ITSM tools or systems.
• Knowledge of ITIL framework and its application in IT service management.

Responsibilities:

• Assist in the Outlet Manager in the operations of outlet
• Drive revenue, maximize profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad hoc duties assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skills to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

Established in January 2011, SINGAPORE FOZL GROUP PTE. LTD. is is a corporate advisory firm licensed by the Accounting and Corporate Regulatory Authority (ACRA).Located at the heart of Singapore's Central Business District in Raffles Place, FOZL assists local and overseas clients in registering companies in Singapore, and provides accounting, annual return filing, tax filing, trademark registration and human resource consulting services.

Job Description:

We are seeking for candidate to join our corporate services team. The candidate will be part of a team and responsible for new/existing client’s queries. The responsibilities shall include but not limited to the following:

Roles and Responsibilities:

• Provide administrative support.
• First point of contact and support to clients.
• Execute the company's operations plan.
• Prepare service related materials and documents.
• Follow up on customer service progress and payment collections.
• Issue Tax Invoice to clients.
• Resolve customer’s enquiries efficiently and escalate problems promptly.
• Any other tasks as assigned.

Job Requirements:

• Minimum Diploma/Degree in Business Management/Business Studies or any other equivalent.
• At least 2 years of working experience in similar role. Fresh graduates are welcome to apply.
• Proficient in Microsoft Office Applications.
• Possess good interpersonal, communication skills and able to work independently.
• Strong self-learning ability and strong result driven person in order to meets company's objectives.
• Passion for customer service and a good team player.
• Training will be provided.

Other Information:

• This customer serevice position is not required to make any cold calls or source potential new clients, purely customer service support role.

We regret that only shortlisted candidates will be notified.

HENRI CHARPENTIER - http://www.henri-charpentier.com/eng/
Outlets located at : Great World City, Orchard Central, VivoCity, Ngee Ann City, 100AM and PLQ.

Henri Charpentier, famous popular Japanese patisserie chain is looking for retail staff right now.

5 working days a week. 40 working hours a week. Annual leave from 12 days. AWS paid in January. Medical and dental benefits provided.

Job Description

• Assist Shop Manager and Assistant Managers in managing the operations of the Shop ensuring daily smooth operations
• Ensure all service staff are communicated correctly and meeting all established standards of service consistently
• Responsible for offering a friendly and efficient services to all guests and attending to customers' needs, complaints and enquiries
• Process guests orders to ensure that all items are prepared and served promptly
• Supervise services and catered events, ensuring neatness and cleanliness of service ware
• Assists in setup and clear down of the front and back of shop operations

Job Requirements

• Experience in F&B / Retail operations are advantages, preferably in luxury goods industry
• Well-groomed
• Good communication and interpersonal skills
• This position is hands-on, customer focused and such as we require someone with drive, efficiency and assertivenes
• High initiative and positive attitude
• Must have strong interests in Japanese Sweets culture
• Have passion to expand Sweets industry in Singapore

· Assist the Customer Service Manager to oversees the day-to-day operations of the warehouse, order tracking, operations and customer service.

· Coordinate warehouse operations (inbound processing, inventory, order fulfilment) and direct day to day activities of warehouse personnel.

· Keep the pulse of customer satisfaction

· Manage account/customer expectations

· Process customer orders and routings.

· Coordinate freight shipments and transport arrangement

· Import/export permit declarations and customs clearance

· Prepare billing.

· Perform other ad-hoc duties when assigned.

Job Qualification

· Possess at least Higher secondary/Pre-U/A level/College in Logistic/Transportation or equivalent.

· Preferred 2 Year(s) of working experience in the related field is required for this position.

· Required language(s): English, Mandarin

· Proficient in Microsoft Office applications (Outlook, Excel & Word)

· Custom Declarant -import and export permits an advantage

· Experience in managing sales, financial and corporate management.

Working Hours: Mon--Fri : 0830-1730hrs , Alternate Sat: 0830-1230hrs

(but need to OT often till like about 7.30pm if there is waiting customer)

Benefits： OT pay applicable, Bonus x 2 per year


Job Duties / Responsibilities

• Represent the Company in a professional manner, maintaining a positive and empathetic attitude at all times
• Identifying and responding to customers’ needs by providing accurate information and advice
• Handle customer complaints, provide appropriate solutions and alternatives within the time limit; follow up to ensure resolution
• Coordination with internal and external stakeholders like customers,
• contactors, workshop & etc
• Prepare quotation and raise Work Orders accordingly
• Raise job orders to workshops & contractors
• Liaise with controllers & contractors on service/repair quality and price of work
• Follow up with workshop & contractors on the service / repair of the vehicles and feedback to customers
• Update the service/repair schedule and vehicle collection with customers
• To perform basic investigation into customers’ complaints and rectify the problems by coming up with recommendation within guidelines
• Escalate more pressing issues to Supervisors
• Performs ad hoc duties as assigned by Supervisors

Required Experience

• Able to work under pressure, multi-task, prioritize and manage time effectively
• Meticulous and has a good work ethic
• Relevant customer service / administrative / support function experience
• MS Office Skills
• Familiar with CRM system advantageous
• Attentive, adaptable and responsible with good communication skills

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

Alternatively, you may send your application and resume in MS Words format to [email protected] or Whatsapp to 8767 9648

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

K N Tan
Registration Number: R1768143
EA Licence No: 17C8778 (JIH SUN EMPLOYMENT AGENCY)

R:72NDtYG9