Total 17,390 service operations manager job vacancies in Customer Service category in Singapore

Industry: Manufacturing

Located at Ubi

Japanese MNC

Have AWS + Bonus + Yearly increment

Mon to Fri 8.30am to 5pm

Basic $2400-$2800+fix allowances $500 or $1200 (own car)

Training provided

Job Description

• To support, troubleshoot and maintain automation machine in Field / Site.
• To setup and debug automation machine in factory.
• To support commissioning and decommissioning on automation machine.
• To provide training to customer for automation machine at site.
• To assemble Mechanical modules, reference from CAD model.
• To troubleshoot errors in design on First Article machine.

Requirements

• Diploma in any Engineering
• No experience / fresh entry welcome to apply

Applications:

Please submit a copy of your updated CV in MS Word format stating to [email protected]:

• Current Salary
• Expected Salary
• Date of Available and Reason for Leaving

All applicant will treated private and confidential

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

Office: CT Hub Singapore 339407, need go site

Working Day: Mon - Fri 830am-530pm

Salary: $3,500 - $4,000

Job scopes and requirements:

• Install, troubleshoot, repair & service of laser machine.
• Carry out regular maintenance, repairing of equipment/machines and follow up on work orders, onsite-support equipment/machines installation
• Diploma in Electrical /Electronic or Engineering.
• 1-2 years working experience in Laser Application Equipment and Semiconductor Industrial, knowledge of electrical & mechatronics.
• Willing to travel island-wide

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

Our client is a leading technology company that specialises in providing digital imaging solutions customised for tourist attractions. They are looking for Retail Guest Service Associates for their stores at tourist attractions in various locations across Singapore.

Responsibilities:

• Provide professional photography services to guests at location
• Provide photography services at other designated locations
• Assist in daily store operations and sales activities

Requirements:

• Has strong interest in photography and related services
• Responsible, pleasant, guest-oriented
• Active and outgoing with good communication skills
• Comfortable working at outdoor locations
• Full-time role.
• Able to work retail hours, 5 days per week, shifts, including weekends and public holidays

Various positions offered at different tourist attractions in Singapore. Work locations include North, South and East of Singapore.

We invite your application at: https://zurl.to/Ryv3?source=CareerSite

If you have questions, please contact karyn(@)jobsjolt.com (Reg: R24120779)

Employment Agency: Jobs Jolt Private Limited

EA Licence No.: 24C2131

www.jobsjolt.com

We also operate Remote Jobs Asia www.remotejobsasia.com

Job Description

• Industry/ Organization Type: Manufacturing/Construction Machinery
• Position Title: Service Engineer
• Working Location: Tuas (Transportation Provided)
• Working Hours: Monday – Friday, 8.15 am – 5.15 pm
• Salary Package: Up to $4,000 + AWS + Meal Allowance + Company Transportation/Transport Allowance + OT
• Duration: Permanent

Key Responsibilities

• Conduct product delivery training for distributors and customers.
• Provide diagnosis guidance and analysis of fault found to Distributor / End-user, remotely via emails and/or calls.
• Carry out field services at sites in local and ASEAN countries.
• Furnish service report and recommendation of spare parts, assisting Parts team in locating correct spare parts from parts catalogue.
• Furnish Warranty claims and Quality report to drive quality improvement on our products.

APPLY NOW!!!

• Minimum Diploma in Mechanical/Mechatronics Engineering or relevant studies.
• With at least 2 years of relevant working experience in construction machinery industry.
• Able to read and understand Electrical, Hydraulic and Pneumatic schematic diagram.
• Process valid Class 3 Driving License.
• Comfortable with travelling internationally within Asia (Entitled to travelling allowance).

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65794 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Description

• Industry/ Organization Type: Trader of Semiconductor
• Position Title: Customer Service Executive
• Working Location: East – Chai Chee Industrial Park (Nearest MRT: Bedok)
• Working Hours: 5 days (Monday-Friday: 8 am-5.30 pm)
• Salary Package: Up to SGD 3500 + AWS + Variable Bonus + Transport allowance
• Duration: Permanent

Key Responsibilities

• Provide Sales and Customer Service Support
• Follow up from Purchase Orders to delivery
• Develop and build strong customer relationships at all levels

APPLY NOW!!!

• Min. N level
• Min. 1 year of working experience in the related field
• Training provided to an inexperienced candidate

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67077 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

• Industry/ Organization Type: Manufacturing / Construction
• Position Title: Service Technician
• Working Location: Senoko
• Working Hours: 5 days (Monday to Friday, 8.30 AM – 6 PM)
• Salary Package: Basic Salary up to $2,300 + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Diagnose, repair, and maintain machinery and equipment used in the manufacturing and construction processes.
• Perform regular scheduled maintenance and service checks to ensure optimal equipment function.
• Respond promptly to service calls and provide technical support to resolve issues on-site.
• Liaise with the parts department to manage inventory and order necessary components.
• Adhere to all safety guidelines and regulations, and use protective equipment when on the site.
• Stay updated on industry advancements, integrating new techniques into servicing procedures.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Minimum NITEC in Electrical Engineering / Mechanical Engineering or equivalent
• Has 1 year of working experience in the relevant industry
• Proficiency in AutoCAD is an added advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67098 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Security System Service Provider
• Position Title: Customer Service Officer
• Working Location: East (Nearest MRT: Tai Seng)
• Working Hours: 5 days (Monday-Friday, 9 am-6 pm)
• Salary Package: Up to SGD 2400 + Variable Bonus
• Duration: Contract (Yearly renewable)

Key Responsibilities

• Making & receiving customer inquiry calls
• Handling customer complaints and Responding to customer reviews
• Collecting & analyzing customer feedback
• Support software training & software installation with customer
• Intervention driver fatigue cases for commercial bus & SME companies
• Assist in the retrieval of camera footage for customers
• Prepare usage report for sales team for grants claim
• Prepare telematic reports for customers to improve driver behaviours & help reduce accident cases
• Data analytics for software & product accuracy
• Back-end QC check for new vehicle installation project
• Observe & monitor for server performance
• Arrange Company product installation or maintenance booking with the customer

APPLY NOW!!!

• Min. Diploma
• Min.1 year of working experience in a customer service role
• Able to answer a high volume of calls or emails daily

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66269 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Responsibilities:

• Execute the daily operation and maintenance of electrical systems.
• Continuously monitor system performance to maximize uptime.
• Oversee the planning and execution of new equipment installation projects.
• Identify and resolve system anomalies, providing technical solutions.
• Implement continuous improvement initiatives to enhance system reliability.
• Oversee the external contractors and vendors.
• Ensure in maintaining adherence to safety standards.

Requirements:

• Bachelor’s Degree in Electrical Engineering
• At least 1-3 years of experience in a related role.
• Knowledgeable with UPS systems, CCTV, PA and network systems.
• Strong knowledge and experience with Transformer, LV, MV switchboard, motors, frequency converters and power distribution systems.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Service Coordinator / Executive
• Working Location: Tuas
• Working Hours: Monday – Friday, 8 am – 5.30 pm
• Salary Package: Basic + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle customer inquiries via email and phone calls.
• Generate quotations and process purchase orders.
• Provide accurate information on products and services to customers.
• Generate sales from customer queries.
• Resolve any customer complaints and issues.
• Answer questions related to the company's products.
• Plan and allocate adequate manpower for assigned jobs.
• Manage purchasing matters as per customer queries.
• Work closely with Service Engineers on job-related tasks.
• Perform other ad-hoc duties assigned by management.

APPLY NOW!!!

• ITE/Diploma in Business, Engineering, or a related field.
• No experience required.
• Good communication skills and customer service orientation.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68252 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/Organization Type: Transportation and Storage
• Position Title: Customer Service Coordinator
• Working Location: Boon Lay
• Working Hours: Monday – Friday, 8.30 am – 5.30 pm; Saturday, 8.30 am – 1.30 pm
• Salary Package: Up to $3200 + AWS
• Duration: Permanent

Key Responsibilities

• Collaborate closely with customers to ensure all container specifications are accurate and adequately loaded onto the ship.
• Utilize PSA Portnet system to oversee and track vessel berthing schedules.
• Generate customer orders and enter them into the company's internal system.
• Handle and manage customer orders through the CTMS platform.
• Keep meticulous records of customer inventory and logistical activities within the CTMS database.
• Compile and maintain reports concerning inventory levels and status.
• Undertake additional tasks as assigned.

APPLY NOW!!!

• Minimum GCE ‘N/O’ Levels with 2 years of experience in a similar role
• Proficient in Microsoft Office
• Candidates with experience in PSA Portnet and CTMS will be advantageous

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66219 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Description

• Industry/Organization Type: Distributors & Servicing of Boiler and Laundry Equipment
• Position Title: Service Technician
• Working Location: Nearest MRT – Toa Payoh/Potong Pasir
• Working Hours: Monday – Friday, 8 am – 5 pm, Saturday, 8 am – 1 pm
• Salary Package: Up to $2,800 + AWS + VB + OT
• Duration: Permanent

Key Responsibilities

• Execute installation tasks for equipment such as steam boilers and laundry machines.
• Conduct repairs, perform troubleshooting, and provide servicing for various equipment types.
• Respond promptly to service requests and perform maintenance work at customer locations as needed.

APPLY NOW!!!

• Basic electrical/mechanical knowledge.
• Ability to read electrical drawings.
• Candidates with experience in steam boilers and laundry equipment will be advantageous.
• Candidates with valid Class 3 Driving License preferred.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67050 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Delivery of Paper

Delivery of Hand Soap

Delivery of Hand Sanitizer

Servicing and Changing of Air Spray Canister in the Dispenser

Servicing and Changing of Dustmat

Servicing and Changing of Lady Sanitary Bin

Friendly and Able to Communicate with Customer

Report to Office any additional requirments from customers

Valid Class 3 Licence

Can speak and write simple English

Able to know Singapore Road well

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Service Administrator
• Working Location: Tuas
• Working Hours: 5 days (Mon 8 am – 5 pm, Tue – Fri 8 am – 6 pm)
• Salary Package: Basic Salary up to $2,800 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Attend to customer inquiries and handle incoming calls.
• Prepare quotations, process customer orders, and follow up on payments upon job completion (for COD customers).
• Prepare and track all customer service contracts.
• Provide full administrative support to the service department.
• Undertake other ad-hoc assignments and duties as needed.

APPLY NOW!!!

• ITE Certificate or Diploma.
• 1-2 years of working experience.
• Basic knowledge of spare parts (preferred).
• Knowledge of ERP systems is an advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68289 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Service/Sales Engineer
• Working Location: Tuas
• Working Hours: 5 days (Mon 8 am – 5 pm, Tue – Fri 8 am – 6 pm)
• Salary Package: Basic salary up to $3,600 + Transport Allowances + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Attend to customer inquiries and requests for spare parts and services.
• Plan and execute sales action plans to engage and follow up with prospects.
• Assist in preparing proposals, tenders, and quotations.
• Build strong customer relationships and identify business opportunities within the industry.

APPLY NOW!!!

• Diploma or Degree (strong relevant experience required if no diploma).
• Good communication and presentation skills.
• Self-motivated to work.
• Possess Class 3 Driving License and own vehicle (preferred). Transport allowance provided if own vehicle is used.
• At least 1 year of sales experience in the Heavy Industry.
• Knowledge of ERP systems is an advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68290 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/Organization Type: Industrial Paper Converting Solutions
• Position Title: Customer Service Representative/Executive
• Working Location: Tai Seng
• Working Hours: Monday – Friday, 8.30 am – 5.30 pm
• Salary Package: Up to $3,500 + VB
• Duration: Permanent

Key Responsibilities

• Engage directly with international and domestic customers via telephone and email.
• Provide accurate pricing and delivery information.
• Enter and manage customer orders using ERP systems.
• Follow up on and expedite orders and shipments.
• Promote the sale of service parts.
• Handle the processing of all domestic and international credits and manage outstanding non-receivable parts.
• Coordinate repair orders with customers and liaise closely with our U.S. head office.
• Process invoice billings for the parts department.
• Manage replenishments for the off-site warehouse.
• Respond to all incoming domestic and international emails for price quotes.
• Perform additional duties as assigned by the Customer Service Supervisor or the Service Parts Manager.

APPLY NOW!!!

• Minimum ‘N/O’ Levels or equivalent with at least 1 year of relevant experience
• Proficient in Microsoft Office

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68718 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Our Client:

Our client is one of the Electrical and Electronics companies, headquartered in Japan. With 50,000 SKUs under their care, they are one of the most sought out companies within the Electrical industry. They are currently looking for a Customer Service Assistant to join their growing team in Singapore.

The Responsibilities:

• Prepare quotations and process purchase orders from customers
• Provide high level telephone, email and web chat support to our customers
• Process claims arising from shipment delays, defective items, wrong pricing, etc.
• Rectify part number errors, request lead time changes to suppliers
• Liaise with stakeholders on customers’ orders
• Encourage customer to order through e-commerce store

The Requirements:

• Minimum GCE “O” Level Qualification with 1 year’ experience in Order Processing and handling of customer’s enquiries
• Possess a service-oriented mindset with excellent customer service skills
• Good communication and interpersonal skills
• Able to work independently with minimal supervision and a team player
• Able to work under pressure, meticulous and organized
• Able to multi-task and work in a fast-paced environment
• Proficient in Microsoft Office

RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy

Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.

JO Reference: 109598

Job Description

• Industry/Organization Type: Alcohol Distributor
• Position Title: Customer Service Specialist/Customer Service Executive
• Working Location: Tuas Bay Walk (Transportation Provided)
• Working Hours: Monday – Friday, 8.30 am – 5.30 pm, Saturday (WFH), 8.30 am – 12.30 pm
• Salary Package: Up to $3,100 + Incentives
• Duration: Permanent

Key Responsibilities

• Provide accurate information to customers by ensuring a clear understanding of their requests, answering questions, and offering assistance promptly.
• Initiate services by documenting requests and coordinating with the dispatch team to ensure timely service delivery.
• Handle revenue collection efficiently by receiving and recording payments.
• Resolve billing issues by identifying errors, explaining procedures, and coordinating necessary adjustments.
• Enhance service quality by assessing current processes and recommending improvements.
• Stay updated with industry practices by engaging in educational opportunities.
• Resolve billing-related tasks for customers, including the issuance of invoices, credit, and debit memos.
• Maintain accurate customer information for billing and service purposes.
• Work closely with the Sales team to support customer management and address any related inquiries or issues.
• Coordinate with the Sales team regarding customer accounts receivable and specific requests.
• Manage customer records effectively and initiate actions related to rebates and sponsorships.
• Perform other administrative tasks as required.

APPLY NOW!!!

• With at least 1 year of relevant experience
• Proficient in Microsoft Office
• Candidates with experience in the SAPB1 system would be an advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68880 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

✒️ Location: Tuas

✒️ 5 days work week

✒️ Salary: up to $2,600

Job Duties:

· Assist the Customer Service team in answering customer inquiries through phone, email or WhatsApp support channels.

· Process orders accurately by checking, printing, scanning the Collection Order/ Delivery Order (CODO), matching with Purchase Order (PO).

· Ensure that customer inquiries are resolved in a timely manner by liaising with other departments to maintain customer satisfaction.

· Keep accurate and up-to-date records of customers’ interactions and follow-up actions taken.

· Prepare monthly reports / consolidated figures as required by the Customer.

· Submission of daily collections to NEA e-tracking system.

· Coordinate with Transport department to arrange and schedule collection date and time.

· Liaise with Operations on details of Customer’s requirements.

· Perform other related duties and responsibilities as assigned by supervisor.

· Maintain a positive and professional work ethics while working with customers and other team members.

Requirement:

· Minimum GCE ‘N/O’ Levels with 2 years of experience in a similar role.

· Proficient in Microsoft Office.

· Customer service oriented, positive and highly motivated individual.

· Target driven and possessed can-do attitude.

· Excellent communication skill.

· Well-groomed, good interpersonal skills and confident.

EA License No: 19C9611
EA Personnel Reg No: R1433735 Teng Wei Mun (Celest)

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Service Technician (Printer)
• Working Location: Aljunied
• Working Hours: 5 days (3 days in Singapore, 2 days in Johor) (8.30am – 6.00pm)
• Salary Package: Basic $2,100 + AWS
• Duration: Permanent

Key Responsibilities

• Provide on-site technical support and maintenance for printers, ensuring they operate efficiently and effectively.
• Perform troubleshooting, diagnostics, and repairs on various printer models.
• Conduct routine maintenance and servicing to prevent equipment breakdowns.
• Install and set up new printers and related equipment at customer sites.
• Provide technical training and support to customers on the proper use and maintenance of printers.
• Maintain accurate service records, including details of repairs, parts used, and customer interactions.
• Coordinate with the technical support team to resolve complex issues and ensure customer satisfaction.
• Travel between Singapore and Johor to provide service coverage as required.
• Ensure compliance with safety guidelines and maintain a clean and organized work environment.
• Stay updated with the latest printer technologies and industry trends.

APPLY NOW!!!

• GCE O-Level or higher.
• 1 year of experience in servicing and repairing printers or similar equipment is advantageous.
• Strong technical skills with the ability to diagnose and fix hardware issues.
• Good understanding of printer mechanics and electronics.
• Excellent problem-solving and troubleshooting abilities.
• Strong communication and customer service skills.
• Ability to work independently and as part of a team.
• Willingness to travel between Singapore and Johor as required.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67174 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Officer
• Working Location: Loyang
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) / Sat (9 am – 1 pm) (alternate Saturday upon confirmation)
• Salary Package: Up to $2600 + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily rate enquiries from local customers and overseas agents.
• Timely response for all enquiries with multiple solutions and accuracy.
• Communicate and coordinate with operations team for efficient execution of shipments.
• Understand and analyse market trends, assist in providing pricing strategies for clients.
• Develop key account business through regular communication, efficient pricing and follow ups.
• Report generation.
• Other ad-hoc duties that may be assigned.

APPLY NOW!!!

• Candidates without experience are welcome to apply. Training will be provided.
• Proficient in Microsoft Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68502 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/Organization Type: Marine Maintenance/Services
• Position Title: Service Engineer
• Working Location: Islandwide
• Working Hours: Flexible – must be on standby 24/7 to respond to client calls
• Salary Package: Up to $4,500 +OT + AWS + Bonus
• Duration: Permanent

Key Responsibilities

• Perform diagnostics, maintenance, and repair work on DF engines and other marine propulsion systems.
• Conduct routine inspections and troubleshoot engine issues to minimize downtime.
• Provide technical support and expertise to clients, ensuring optimal engine performance.
• Collaborate with the engineering team to develop and implement maintenance strategies.
• Prepare detailed service reports and documentation for all completed work.
• Ensure compliance with safety regulations and industry standards during all service activities.
• Travel to client sites as required to perform on-site maintenance and repairs.

APPLY NOW!!!

• At least a Diploma in Marine & Offshore Engineering, Mechanical Engineering, or Electrical Engineering.
• Minimum of 2 years of experience in engine repairs and maintenance, preferably within the marine industry.
• Experience with DF engines is highly preferred.
• Able to travel to client sites as needed, sometimes on short notice.
• The position requires flexibility in working hours, as the engineer must be on standby 24/7 to respond to client calls.
• Ability to work in varying environments and under pressure to resolve issues promptly.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68647 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

• Industry/ Organization Type: Restaurant / F&B Retail
• Position Title: Service Crew / Kitchen Helper
• Working Location: Chinatown Point
• Working Hours: 6 days (11.00 am – 10.00 pm)
• Salary Package: Up to $3,000 (Including OT + Allowance + Incentive)
• Duration: Permanent Role

Key Responsibilities

• Greet and attend to walk-ins
• Manage queues
• Take orders in POS system, serve customers, and clear tables
• Provide excellent F&B service to guests
• Respond promptly to customer inquiries
• Maintain a high level of customer service
• Maintain a high level of cleanliness throughout the restaurant
• Assist in checking and restocking inventory as needed
• Assist chefs and cooks in preparing ingredients

APPLY NOW!!!

• Candidates without relevant experience are welcome to apply. Training will be provided.
• Prior working experience in the F&B industry is an added advantage.
• Comfortable with working on shift rotation.
• Staff meals are included.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67116 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

As a Customer Success Manager in our Scale team you will work closely with agile, technology-focused brands to help them realize value from their investment in Braze.

WHAT YOU'LL DO

• Own client renewals, retention and net retention targets for your customers
• Be your customers’ main point of contact and trusted advisor at Braze
• Partner with Account Executives to provide an excellent customer experience and to ensure commercial alignment
• Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze
• Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze
• Proactively analyze your customer product usage to identify opportunities and risks to account health
• Maintain ongoing regular contact with your customers via ad-hoc communications, regular check-ins, events, and Executive Business Reviews.
• Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development
• Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze.
• In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support, you will coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly
• Work with Onboarding Managers and other Customer Success Partners to seamlessly transition clients from onboarding to ongoing activity.
• You will likely spend time onsite with customers and may travel [internationally]

Please note this job description cannot possibly cover every duty you may need to undertake, you may be asked by your line manager to handle other reasonable responsibilities commensurate with the role.

WHO YOU ARE

You are passionate about customer success and find satisfaction in helping your customers achieve great things. You have a proven track record in customer success and are seeking to progress your career, with one of the industry’s most advanced customer success teams, by working with agile, technology savvy scale customers with between 100 and 1,000 employees.

• You are an excellent communicator with exemplary written and verbal communication skills coupled with unparalleled follow up skills. Clients and colleagues have the impression that you listen and understand the strategic problems they are trying to solve
• You’re excited by working with medium and large technology companies who move fast, and want to build new customer experiences quickly
• You’re known for being a “team player.” We just can’t emphasize this enough
• You build great relationships with colleagues and customers
• You have a high level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others
• You have experience successfully managing complex accounts or projects with sophisticated clients, multiple stakeholders, and competing priorities
• You have excellent time management skills
• You have domain knowledge of two or more of the following: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Programming (HTML etc
• 2-5 years relevant experience in a related area, for example Onboarding, Customer Success, Implementations or Project Management

Responsibilities:

• Oversee the delivery of SAP services, ensuring they meet client requirements and are delivered on time and within budget.
• Act as the primary point of contact for clients, addressing any issues or concerns and ensuring a high level of customer satisfaction.
• Lead and manage a team of service delivery coordinators, process analysts, technical leaders, and engineers.
• Track and report on service delivery performance, using key performance indicators (KPIs) to identify areas for improvement.
• Identify and resolve any issues that may impact service delivery, working closely with technical teams to implement solutions.
• Manage the budget for service delivery, ensuring that all services are delivered cost-effectively.
• Implement best practices and continuous improvement initiatives to enhance service delivery processes.

Requirement:

• Must have more than 10 years of relevant experience in any SAP modules with 4 years as a Service Delivery Manager
• Strong background in any modules, e.g. FICO, HR, SD, MM, WM, PP, EWM, etc.
• Has experience in S/4HANA or cloud implementation

Build a career with confidence

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

About the role

This position is for a Service Manager (Technical Support) who supervises a team of entry to intermediate level Field Service professionals or supervisors of Field Service Technicians (Technical Support). Manages day-to-day priorities in solving client issues received by the team. Optimizes manpower and resources, responds to complaints of customers, and escalates key issues to senior management.

Key Responsibilities:

As a Service Manager (Technical Support), you’ll be responsible for:

• Lead a service section to provide technical support to customer/ contractors/ consultant on testing and commissioning work for new chillers.
• Troubleshoot and diagnose issues with chiller systems when necessary
• Coordinate with customer/ contractors/ consultant to ensure successful start up of the chiller
• Attend system integrated testing with customer and have deep understanding on chiller plant system
• Achieve service KPI such as 100% completion of DLP maintenance, ensuring job delivery within planned cost
• Manage a team of service technicians direct reports, and a few in-house subcontractors
• Work with Planner for end-to-end necessary works to ensure smooth delivery of services inclusive of:
• Scheduling of technician work schedule, for dispatching of Work Orders through Salesforce & Service Max platform
• Arranging logistics required for field service including ordering of parts, issuing of parts to field staff / subcontractors, arranging delivery of required equipment or parts
• Arranging and raising Purchase Orders for subcontractors for delivery of service
• Coordination with customers on service delivery date including all required documentation for work (Permit to Work, Risk Assessments, etc)
• Review and approve time entries of technicians’ hours and time sheets
• Ensure Work Order completion and closure in Salesforce upon completion of field work
• Ensure Customer Service Report (CSR) / Service Chits uploaded for monthly invoicing
• Manage other administrative tasks as required such as field staffs’ leave, tools requests, safety related requests, or cost related matters in SAP
• Support field staffs for any required assistance
• Backup of Planner during their absence
• Support field service team in above scope after office hours in the event of critical repairs/ troubleshooting
• Trainer for HVAC modules

Requirements

We are looking for people who has strong Leadership Skills and is experienced in HVAC. If this is you, get in touch.

As a minimum you must have:

• Bachelor Degree in Mechanical/Electrical/Electronics discipline
• 5 years experience in leading teams
• 8-10 years work experience in HVAC industry, preferably in testing commissioning and training.

Benefits

We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

Apply Now!