Total 17,403 service operations manager job vacancies in Customer Service category in Singapore

Job Description

• Industry/ Organization Type: Supply Chain
• Position Title: Customer Care Specialist
• Working Location: Tampines (Transport Provided)
• Working Hours: 5 Days (Mon - Fri; 8 AM - 5 PM)
• Salary Package: Basic Salary + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Process and fulfill orders promptly and accurately, from receiving to delivery.
• Respond and follow up to customer inquiries, feedback, and orders.
• Handle customer complaints and feedback by investigating, resolving, and escalating issues to Seniors and the Regulatory & QSHE team quickly and independently.
• Manage documents like certificates of analysis/ compliance and inspection statuses.
• Coordinate with logistics teams to track the delivery status of customer orders, providing timely updates to customers.
• Create, collect and manage sales data, customer contact information and reports.
• Keep a well-organized filing system for easy access to work documents.
• Suggest ways to improve management systems to your supervisor.
• Other necessary tasks as assigned.

APPLY NOW!!!

• Excellent communication skills.
• Competent with MS Office and computer skills.
• Preferably with at least 1 year of relevant work experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65881 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Taking accurate and correct orders from the customers

• Provide customer service at an exemplary level upholding the professional image of the company

• Stay engaged with customers to ensure a positive customer experience

• Provide product advisory, answer to customers enquiries, and explaining orders over the phone

• Maintain and update customers’ records on timely basis

• Update clients with any changes of delivery schedules and providing alternatives

Requirements

• IT Savy, able to use simple word documents

• Prior Customer service experience

• Able to work in a shophouse office with a central kitchen downstairs

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

• Identify and resolve problems with marine motors, auxiliary engines, steering systems, and other related components.
• Repair inboard and outboard engines, focusing on fuel, cooling, and exhaust systems.
• Perform regular maintenance to ensure the proper functioning of all shipboard systems.

Requirements:

• Diploma in Marine Engineering or equivalent.
• At least 2 years of nautical maintenance and repair experience.
• Skilled in using diagnostic tools and marine service equipment.
• Good understanding of marine engines, auxiliary engines, and cargo pumps.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Product area

In gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's diverse product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration and more).

Job description

In gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's diverse product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration, and more).

Qualifications

Job responsibilities

• Support updating of existing solution content or create repeatable content (e.g., best practices recommendations, tutorials, blog articles, sample code) and ensure effective documentation of repeatable solutions for telco, ecommerce, and retail partners in region to adopt.
• Help generate partner insights and participate in business reviews with partners to formulate partner strategies, with minimal guidance.
• Manage project planning, status reporting, timeline estimation, issue tracking, meeting facilitation, and project documentation for new device launches.
• Execute solutions, with occasional support from peers/community, based on user/partner/client business objectives and technical requirements that have been previously defined, developed, and approved.
• Help identify trends of solution issues across users/partners/clients and collaborate with internal teams to mitigate risks in the future with some guidance.

Minimum qualifications

• Bachelor’s degree or equivalent practical experience.
• 5 years of experience in a project/program management, consulting, or client facing role.
• Ability to communicate in Japanese and English fluently to support client relationship management.

Preferred qualifications

• 3 years of experience in operations management (i.e., process improvement, operational reviews, optimizing workflows, etc.).
• 3 years of experience managing projects and working with analytics or SQL.

• Assist in organizing and scheduling manpower within the department
• Oversee projects technically, attend yard meetings as needed
• To lead a team of skilled machinists to perform precision on-site machining services on client equipment and machinery
• Set up and operate various in-situ machines for precision work
• Perform tasks both on-premises and at customer sites, which could be local or international.
• Read and interpret technical drawings and documents to find repair solutions.
• Complete jobs within the shortest possible time frame and coordinate all aspects as directed by the Department Manager
• Regularly update your manager on manpower schedules and project progress. Clear communication ensures that all team members are aligned with project goals and timelines.
• Conduct machine tool preventive maintenance as needed.
• Use all prescribed safety equipment and comply with OSHA rules

Job Title: Service Staff

Location: 5 Kadayanallur Street, Beside Maxwell MRT

Job Type: Full-time

About Us: Lavi is a Mexican tapas restaurant bar which showcases contemporary small plates with international flair.

Position Overview: We are seeking enthusiastic and customer-oriented Service Staff to join our team. As a member of our service staff, you will play a crucial role in providing exceptional service to our guests, ensuring they enjoy every aspect of their dining experience.

Key Responsibilities:

• Guest Service: Greet and welcome guests warmly, providing menus and explaining specials. Anticipate guest needs and respond promptly and courteously.
• Order Taking: Accurately take food and beverage orders, making recommendations based on menu knowledge, and input orders into the POS system.
• Food & Beverage Service: Serve food and drinks efficiently and with attention to detail, ensuring that all dishes are presented beautifully and at the right temperature.
• Food & Beverage Knowledge: Understand restaurant menu to recommend dishes base on customer's preference and dietary restrictions.
• Table Maintenance: Monitor and maintain tables throughout the meal, ensuring guests have everything they need for an enjoyable experience.
• Guest Interaction: Build rapport with guests, addressing any questions or concerns, and ensuring satisfaction with their meals.
• Cleanliness: Maintain a clean and organized dining area, including clearing and resetting tables promptly.
• Adherence to Policies: Follow all health and safety regulations and restaurant policies, ensuring compliance at all times.

Qualifications:

• Previous experience in a restaurant or customer service role is preferred, but not required.
• Knowledge of Mexican cuisine and cocktails is a plus.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment while maintaining a positive attitude.
• Strong multitasking skills and attention to detail.
• Strong communication skills and the ability to work collaboratively across departments.

What We Offer:

• Opportunities for advancement within the restaurant.
• A fun and vibrant work environment.
• Employee discounts and perks.
• Complimentary meals in dedicated employee restaurant.

If you are passionate about food and hospitality and enjoy working in a dynamic team, we’d love to hear from you! Please submit your resume and a brief cover letter to [email protected].

Kitchen Crew/Management Trainee (Café)

Working Days & Hours: 5 days, 44hrs, rotate shift (Morning & Noon)

Working Location: (East Area)

Salary: $2300 - $3000

Service

• Customer Service Excellence: Scoop ice cream, prepare desserts, coffee, and drinks with flair. Take orders, handle cashiering, and serve orders promptly.

• Ingredients Mastery: Assist with daily ingredients preparations, ensuring freshness and quality.

• Cafe Ambiance: Maintain the cafe’s cleanliness and contribute to its inviting atmosphere.

• Operational Support: Ensure smooth cafe operations during opening and closing shifts.

• Team Collaboration: Be a team player—assist other positions as needed

Kitchen

● Customer Delight: Serve with a smile, making every guest feel welcome.

● Culinary Excellence: Prepare dishes according to prescribed procedures and maintain high standards.

● Operational Support: Assist with kitchen opening and closing tasks.

● Hygiene and Cleanliness: Ensure proper food hygiene and keep the cafe sparkling clean.

● Team Collaboration: Be a reliable team player, supporting other positions as needed.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Working Hours: 5 days office hours

Duration: 3 months

Salary: Up to $2.5K

Location: East

Job Scope:

• Review of material flow parameters and recommend appropriate levels to support business and customer requirements
• Lead new customer integrations by coordinating internally with cross functional teams and externally with business partners
• Assisting key account manager
• Manage day to day inventory coordination in high volume, fast paced healthcare distribution environment while ensuring compliance with established procedures

Job Requirements:

• Min. Diploma or degree in Logistics Management or any relevant field
• Good working knowledge of WMS, inventory coordination or purchasing knowledge
• Preferably with working experience in a distribution, trading or 3PL multi-national environment

For interested applicants, please send your updated resume to: [email protected] All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

Our client is an Automotive Industry. Due to their current expansion plan, they are looking for a Customer Service Executive to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities

• Support frontline operations to deliver outstanding customer service.
• Perform administrative tasks, including job card creation, invoicing, and warranty billings.
• Engage with customers regarding vehicle servicing, repairs, and test drives.
• Manage & build positive relationships with both internal teams and customers.
• Coordinate with the Parts department and workshop to ensure timely vehicle completion.
• Assist in preparing quotations (repair and accident).
• Any other duties as assigned.

Requirements

• Min Diploma in Business Administration / Public relations or equivalent
• Min 2 years’ relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Our client is an US MNC, one of the largest players in the life-science sector. Due to business needs, they are now recruiting for Field Service Engineer to be part of their team for ongoing transformation projects. They are located at Jurong East.

Job Requirement:

• Perform verification, calibration, and preventive maintenance (PMs) in accordance with in-house Metrology SOPs.
• Maintain calibration and qualification tools, ensuring timely upkeep.
• Coordinate with and oversee External Third-Party (3P) vendors for calibration, PMs, qualifications, and repairs.
• Ensure External 3P vendors meet Customer off-site and on-site qualifications prior to service execution.
• Respond promptly to ad-hoc service requests from Laboratory End Users, adhering to the agreed Service Level Agreement (SLA).
• Recommend appropriate inventory levels for critical equipment parts and tools to minimize downtime and aid budget planning.
• Accurately document and manage service records, training, and asset information in the in-house Asset Management system.
• Facilitate clear communication and coordination among customers, vendors, and internal teams to ensure smooth service delivery.

Qualifications and Criteria:

• Diploma or bachelor’s degree in Science or Engineering, ideally in Electrical or Mechanical Engineering.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Ptd Ltd

EA License No: 19C9682
Reg No: R24122162 | LAI CHAI LI

Working Days: Monday to Friday

Working Hours: 8.30am – 6pm

Location: Bukit Batok, West Region

Salary: $2,500 - $2,800 (AWS + Medical Benefit + OT if applicable)

Our client is a resourceful and proficient one-stop freight forwarding company with a worldwide network of agencies

Job Description:

• Follow up on customer enquiries, agents & complaints
• Arrange trucking, transportation & collection
• Co-ordinate & monitor shipment with carriers and clients
• Process custom permit
• Process booking for shipments with shipping lines/consol & prepare shipping documents
• Ensure all cargoes are send in good condition and if any damage shall revert to customer immediately
• Keep Sales Personnel informed about their bookings
• Assist with billing, input job reference and closing jobs
• Support in all aspect of sales and operational activities
• Other ad-hoc duties as assigned by the supervisor

Job Requirements:

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Logistic/Transportation or equivalent
• At least 2 year(s) of relevant experience, preferably in Freight Forwarding / Shipping industry.
• Proficient in MS Office applications, Portnet
• Preferably specializing in Logistics/Supply Chain or equivalent.
• Preferably experienced in shipping systems, such as online booking, declaring custom permit

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

BROAD FUNCTION

To maintain a high level of service at Patient Services Centre (PSC).

You will be part of the Patient Experience Office and will:

(A) Oversee front-of-house and PSC daily operations.

(B) Provide support to ground staff in maintaining the level of service for patients and to ensure Patients’ information are kept up-to-date and compliance with personal data protection act (PDPA).

(C) Draft, update work processes, policies and conduct briefing, roll call and training to Team.

(D) Work with other stakeholders to refine and improve processes leading to a hassle-free patient experience.

MAJOR DUTIES & RESPONSIBILITIES

Specific (80%)

PSC Daily Operations

Processes & Workflows

• Assist to review and update workflows, standard operating procedures, work instruction and business continuity plan (BCP) for the efficient running of services and excellent patient experience.
• Assist to review and update workflows scenarios, drills and resource planning for daily operations.

Systems

• Credential trainer for NGEMR system.
• Train new joiners on usage of NGEMR system, ensuring proper usage adhering to WH PDPA policies.
• Review and revise user access matrix to ensure that all users are still valid and relevant access is granted to perform the role.
• Support and operationalize the change management for work processes pertaining to NGEMR.

Patient Care / Relations

• To identify and help resolve patient service issues encountered by Patient Service Associates (PSAs).
• Crowd management and mobilize manpower, if necessary. This includes working with Supervisor in the daily operational needs.
• To “walk the ground” to ensure that a consistent high level of service is maintained.
• To be first point of contact for escalated feedback and complaints, provide resolution and improve work processes and operational efficiency where applicable.
• Demonstrate good interpersonal skills with patients and staff.
• To draft and update workflow, work instructions and policies to ensure it remain up-to-date and relevant.

VIP Management

• Be the face of WH for VIP visits
• To receive/meet VIPs and provide them a warm WH welcome
• Ensure VIPs receive complimentary parking coupon
• Handover to the receiving department and monitor the patient journey
• Set up teams chat for logistics planning if more than 1 department involved

Operational

• Assist Supervisor in coordinating and planning the operations’ activities and utilization of manpower and resources to ensure cost efficiency and effective management.
• Managing of roster, administrative duties, continuous improvement programmes for counter services and trainings.
• To ensure that staff are appropriately deployed.
• To oversee the running of reception areas during operation hours.
• To ensure all counters adhere to 5S housekeeping standards.
• To be overall responsible for the discipline, conduct and grooming of PSAs.
• To supervise the training of new staff and the career development for staff.
• To ensure continuous training to both existing and new staff on frontline service.
• To conduct orientation and induction programme for new staff.
• Perform supervisor handover confirmation daily and is responsible for the overall counter collections. Ensure payment are reconciled and submitted on-time.
• To conduct department’s roll calls and in-service training for all PSAs.
• To conduct audits that are relevant to patient services associates’ scope of work.
• To ensure PSAs comply to PDPA standards.
• To support Supervisor in the submission and approval of shift claims on a monthly basis and to ensure staff claims, leave and MC application are complete and in order.
• To assist in reporting and analysing of department’s key performance indicator.
• Collecting and analysing data for monthly reports.
• Certified mask fitting trainer to do decentralised mask fitting for new joiners.

General (20%)

• To participate in process improvement projects and streamline processes.
• To maintain and organize department files and documents regularly and ensure all records are complete (both electronic and paper records).
• To participate in procurement activities as assigned.
• To undertake other duties or tasks when assigned.

JOB REQUIREMENTS

Education / Training / Experience

• Degree in any discipline from a recognized institution with more than 2 years of relevant experience in patient service centre operation, customer service preferably in healthcare &/or hospitality.
• Ability to create and maintain collaborative work relationship
• Strong key stakeholder management and vendor management
• Experience in a supervisory role is necessary and important
• Knowledge of hospital operations would be preferred
• Credential trainer for NGEMR
• Mask fitting trainer

Attributes

(1) Strong written & communication skills, to express complex policy / concepts in a clear and simple-to-understand manner

(2) Able to work in a fast-paced environment

(3) Possess the ability to speak two or more languages / dialects will be an advantage (to liaise with dialects speaking patients)

(4) Must love people

(5) Highly proficient in MS Office applications

Our client is delivering innovative solutions for the marine and aviation sectors.

• Respond to customer inquiries via phone, email, and chat regarding services, bookings, and products related to marine or aviation operations.
• Assist customers with the booking and ordering process, ensuring all details are captured accurately.
• Resolve customer complaints efficiently and effectively, escalating issues when necessary.

Requirements:

• Nitec and above
• At least 2 years of customer service experience in Marine or Aviation sector.
• Strong analytical skills with a proactive approach to resolving issues and providing solutions.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Description:

• Develop and foster strong relationship with key account.
• Serve as the key liaison person between client and internal departments on request and issue resolution.
• Take ownership of key account’s new program implementation. Engage in initiative and project discussion. Lead and monitor implementation progress.
• Manage, monitor and control stockholding. Prepare stockholding and indent reports for monthly reviews.
• Support monthly KPI metrics and perform root cause analysis to improve metrics & performance, timely submission of internal and external reporting, as well as, present operational KPI.
• Manage Replenishment and inbound Inventory in line with the forecast or indent, commercial and stock holding requirements.
• Review materials forecast and execute Supply Plan, analyses Key Planning Parameters to achieve a balance between Inventory and Forecast.
• Drives continuous improvement initiatives to meet inventory goals
• Reviews slow moving items, block inventories according to Excess and Obsolescence Policy.
• Review work processes and initiate process improvement plans.

Job Requirements:

• Min Diploma Holder in relevant qualifications

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Inbound Call Centre
Working hours: Rotational shift, Mon – Sun
4 weekdays + 1 weekend (5 days per week)
Location: Changi / Jurong East
Duration: 12 months
Note: 3 months training

Working hours:

AM - 8AM to 8PM (8 hours working hours), example 8AM to 5PM or 9AM to 6PM

PM - 1PM to 12 Midnight (8 hours working hours), example 1PM to 10PM or 2PM to 11PM

Job Scope:
* Maintaining a positive, empathetic, and professional attitude toward customers.
* Responding promptly to customer inquiries on general and transactional enquiries
* Communicating with customers through various channels.
* Acknowledging and resolving customer requests.
* Customer outreach to encourage the use of digital services.
* Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk
standards.
* Collaborate with stakeholders to resolve all customer queries and requests.
* Able to multi-task while speaking to customers and toggle between system application screens in a fast-paced environment.
* To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery
* To adhere to professional standards of behaviour & conduct in dealing with customers & fellow colleagues

Requirements:

• Min. GCE ‘O’ Level or Higher Nitec
• At least 1 years of experience in call center setting
• Has experience dealing with KPI preferred

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Responsibilities:

• Customer Service Excellence: Scoop ice cream, prepare desserts, coffee, and

drinks with flair. Take orders, handle cashiering, and serve orders promptly.

• Ingredients Mastery: Assist with daily ingredients preparations, ensuring

freshness and quality.

• Cafe Ambiance: Maintain the cafe’s cleanliness and contribute to its inviting

atmosphere.

• Operational Support: Ensure smooth cafe operations during opening and

closing shifts.

• Team Collaboration: Be a team player—assist other positions as needed

Tee Xin Li Reg No: R24121619

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Our client is a logistics and supply chain company specializing in air freight services. They are looking for a Customer Service Executive to assist their Facilities team for the next phrase of their business. They are located at East of Singapore– easily accessible. The Customer Service Executive is responsible for:

Duties

• Assist customers with daily cargo bookings for our diverse airline products, ensuring smooth transactions.
• Handle the booking of capacity with airlines and confirm these arrangements with customers.
• Understand the specific requirements of our various airline products to provide appropriate advice to customers.
• Support the administration of cargo bookings by entering flight reservations into the system and maintaining accurate data updates.
• Coordinate with multiple parties, including customers, warehouses, carriers, and customs, to address shipment requirements. Monitor shipment status, keep customers informed, and maintain positive relationships by addressing inquiries promptly.
• Collaborate with the Billing Team to ensure accurate invoicing data and perform other assigned duties as needed.

Requirements

• Min 1 year of working experience in the related field, e.g. airfreight customer service, co-loading etc.
• Min “O” & “N” Levels.
• Familiar with CCN system.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

• Represent Clinic as a front line support staff
• Handle patient registration, schedule appointments, and promote digital services
• Assist and guide patients on the use of self-service kiosk/digital services
• Provide frontline support for patients, including crowd control and responding to patient inquiries
• Perform other ad-hoc duties as assigned

Requirements

• Min N / O / NITEC / Diploma in any coures
• No exp needed, training provided
• Able to start immediately

Govt healthcare

Office hours

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Responsibilities

• Attend to all intakes of customers' cars for repairs and servicing
• Vehicle intake and perform daily service sales of service product and upsell
• Administer all documentations for costings, claims and vehicle service history
• Prepare job orders as to customers' needs
• Ensure all customers' issues and complaints are resolved effectively and promptly
• Be attentive to all customer’s needs and requests pertaining to the service for the vehicle
• Job progress follow up and recommendation of any additional jobs required when necessary.
• Responsible to perform daily insurance claims intake, assist customer in Accident Reporting, process
  Insurance Claims as per GIA Motor claim framework.
• Ready vehicle delivery and post purchase following up
• Proactive high standard of customer service to maximum satisfaction
• Any ad hoc duties as assigned by superior
• Work location: Leng Kee

Qualifications

• Minimum GCE “N” level or Nitec in Automotive Trade.
• Preferably 1 year of experience as Service Advisor in automotive industry or 5 years of experience as an automotive mechanic
• Good oral and written communication skills.
• Team player with initiative and a positive attitude towards learning.
• Possess a pleasing personality and be able to attend to customers courteously.

The Client Service Associate is part of a dynamic team providing concierge-level customer service and patient care at Minmed Health Screeners. The Client Service Associate is an important touch point and a service ambassador when patients attend for Executive Health Screening.

Role & Responsibilities:

• Provide a high level of customer care to patients who arrive for Executive Health Screening
• Manage patients' enquiries and appointments in a professional manner
• Provide information to guide patients towards an appropriate choice of screening packages
• Assist with clinical procedures, including but not limited to measurement of blood pressure and body mass index, conduct of eye test, ECG and other biometric measurements
• Prepare medical reports and process medical results in accordance to protocols in an expedient manner
• Keep proper clinical records in line with requirements of MOH
• Maintain good housekeeping and perform other duties which may be assigned

Requirements:

• Diploma education
• Experience in healthcare or clinic setting advantageous
• Applicants with Hospitality background is an advantage
• Good interpersonal and communication skills
• Strong customer and service oriented posture
• 6 working days

Job Responsibilities:

• Communicate with current and potential clients via telephone, email, online chat, or social media

• Listen attentively to questions and concerns and respond promptly with a resolution according to company guidelines

• Maintain a courteous and calm manner at all times to de-escalate stressful situations

• Document personal information to create, update, or adjust customer accounts

• Prepare call-related information for purposes of auditing and reporting

• Provide and respond to feedback about any aspect of the job or its duties

• Suggest products and services to clients based on their requests and needs

• Answer inbound calls or generate outbound calls, in some cases cold calling to follow up on orders

• Follow communication procedures, guidelines and policies

• Take the extra mile to engage customers

• Others as may be task by Management

Requirements

• Prior experience working in call centers or as an at-home customer service agent

• Proficiency with basic computer applications, such as Microsoft Windows, Word, and Excel

• Bilingual language skills a plus

• Excellent verbal and written communication skills

• Ability to remain calm and composed in a fast-paced, high-pressure environment

• Good empathy and listening skills to de-escalate situations and identify the underlying issues of a problem

• Reporting of accident and filing of accident reports
• Arrangement and attending of survey for damage assessment
• Able to raise repair estimates and handle cost finalisation
• Be familiar with claims documentation and processes
• Have strong knowledge of traffic rules and regulations
• Proficient with Microsoft Excel and Word
• Able to work independently with minimum supervision
• Rumeneration is based on work experience
• 5.5 days work week

• Responsible for day-to-day project supervision for repairs defects and maintenance work on vessels
• Attend VSCC meeting, project meeting, production meeting etc
• Ensure work daily assigned are carried out effectively and productively to meet customer specifications and requirements
• Ensure safety, quality of work and meet delivery deadline
• Ensure good co-ordination and communication between the team, SRM, other departments and customers when work is carried out
• Carry out troubleshooting and rectification of mechanical/diesel defects.
• Perform joint inspection and acceptance with ship representative
• Hands on work in rectification of defects and maintenance of mechanical components
• Conduct risk assessment, onsite risk assessment and toolbox meeting to the workers daily before any works to be carried out
• Prepare and raise PR to purchase material or Direct Requisite List (DRL) if required
• Focus on quality workmanship requirement and with zero defects
• Perform QC check upon completion of work with customer
• Liaise with customer for subcontractors’ inspections
• Any other duty or assignment the department handles

Requirements

• Diploma/Degree in Naval Arch /Offshore / Marine / Mechanical / Mechatronics Engineering
• Able to use IMTE tools such as Torque Wrench, pressure gauges, Internal and external micrometer
• Able to read shipbuilding construction or assembly drawing/2D Drawings/Schematic Drawings
• Able to manage a team of Assistant engineers, Technicians, workers (including foreign) and subcontractors
• Adaptable and versatile to changes due to on-site situations and client's operational requirements
• Able to work under outdoor conditions, including grease and dust
• Must be able to be hands-on for onsite works daily
• Able to work on weekends when required
• Able to work under pressure while displaying teamwork attributes

Job Purpose:
We are looking for a dedicated and customer-oriented Staff Assistant to join our team. In this role, you will play a key part in assisting with the processing of various applications, responding to inquiries, and ensuring service standards are met. If you have strong communication skills, attention to detail, and enjoy providing support to customers, we encourage you to apply!

Key Responsibilities:

• Assist at the PLRD Service Counter during peak periods to address customer inquiries.
• Handle and process Service Replies (SRs) related to applications, licenses, training competencies, and refresher quizzes.
• Manage SRs concerning personal, MHA, and MP appeals.
• Respond to emails from applicants regarding the submission of required documents.
• Answer phone inquiries through the SID’s dedicated hotline.
• Track and monitor the status of SID’s SRs and appeals.
• Ensure that Service Standards for SRs and appeals are consistently met.
• Contact applicants for additional information as required for license applications.
• Provide guidance to applicants on submission requirements and procedures.
• Perform other duties as directed by the Supervisor.

Requirements:

• Must be a Singapore Citizen or Singapore Permanent Resident.
• Work experience in licensing processes or at least 5 GCE ‘O’ Level credits, including English.
• Proficient in written and spoken English.
• Competent in computer use and able to manage tasks under pressure.
• Ability to work independently as well as collaboratively within a team.
• Demonstrated customer service skills with a high level of confidentiality.
• Ability to adhere to Supervisor’s instructions, with working hours strictly from Monday to Friday.

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PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• EA Registration No. R24120918 TAM SEE MIN

Customer Service Officer

Location: Singapore (Central Promenade/Suntec Area)

Interested to understand how money and the financial system works? Love being around real money that has been used as a medium of exchange since 5000 years ago? All that glitters is not just gold but silver as well!

As a Customer Service Officer, you will be trained to build a solid foundation and career within the precious metals and bullion industry. Gain first-hand working experience with us today!

Job Scope and Responsibilities:

1) Managing and handling all our customer’s needs with impeccable customer service, through all communication channels with proper knowledge, energy, and passion. We need people with great interpersonal skills!

2) Performing strong-room duties such as replenishing and labeling inventories, weekly inventory checks, daily cash checks, and daily safety and cleanliness checks.

3) Performing shop and cashier duties such as sales and purchase orders, purity and weight tests, SKU creation, executing excel template formulas, manning display items, and always keeping the counter experience a great one for customers. You will also be expected to do the daily closing of the shop with your colleagues (except on your off days).

4) Communicate effectively and be proactive to help out whenever and wherever help is needed.

5) Must be able to maintain and perform with the utmost integrity at all times.

Kindly Apply With Us If You Have The Follow Attributes:

1) Integrity - Trust is the ultimate currency in our business. As you will be dealing and surrounded with large amounts of high-value items, we require people only of the highest integrity to join us.

2) Meticulous - The devil is in the details they always say. You will be expected to do four-eyes verification with your colleagues and managers before executing any orders. The difference between a few grams in this industry can mean thousands of dollars.

3) Weekend Warriors - Hate rushing and squeezing during peak hours, public holidays, and weekends? Join us and have your off days on non-peak days! You will be expected to be able to work on Weekends and Public Holidays. Your daily working hours might be from 10 am - 9 pm, with an-hour to an hour plus break provided depending on your shift. You will be entitled to a minimum of two to three rest days per week depending on your shift hours.

4) A strong command of both verbal and written English is a must. Proficiency in other optional languages and dialects such as Mandarin and Cantonese would also be welcomed.

5) Minimum qualifications: GCE 'O' Level or Higher.

Benefits:

1) 14-21 days of Annual Leave provided

2) Medical, Outpatient, and Accident Insurance for Employees

3) Up to 1-3 Months Bonus Depending on Attaining Goals

4) Annual Leave Rollover and Annual Leave Encashment

5) Salary ranges between 2700 SGD - 4100 SGD

Kindly email a short introduction along with your CV to [email protected] if you wish to find out more!

*Information sent to us will be kept strictly confidential.

*We regret that only short-listed candidates will be notified.

Thank you!