Call Center Manager (Govt Survey) | $4,000 | Yearly Renewable
Location: Novena/Clarke Quay
Lead a team of Customer Experience Officers to achieve KPI
Respond to survey enquiries via inbound calls and emails
Conduct survey interviews via outbound calls
Reach out to the respondents to assist them to complete the survey
Ensure that the given KPI are being met based on the project timeline
Assess wor...