Total 3,887 systems engineer job vacancies in Customer Service category in Singapore

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

About NUS IT

NUS Information Technology is the cornerstone to providing reliable, high-performance and secure IT solutions and effective IT governance for the campus. Here at NUS IT, we aim to transform NUS into a borderless computing community providing knowledge at its fingertips by enhancing the use of effective applications and services for teaching and learning.

We drive a culture that is forward-looking. With a strong passion for IT, our people are always striving to improve, push boundaries and innovate with a "can-do" attitude. We embrace collaboration, open communication and knowledge sharing. If you see yourself thriving in a dynamic environment and breaking new grounds with innovative ideas, you will find yourself at home in NUS IT.

As part of our team, you can look forward an empowered work environment that allows you to take charge of your own career path. We provide competitive remuneration as well as flexible work arrangements to enable your growth and development. We pride ourselves on our diverse workforce and are committed to transforming NUS into a leading global University shaping the future.

https://nusit.nus.edu.sg/

Job Description

You will be part of the End-User support team that is responsible to manage the day-to-day support for faculties, schools and departments. You will work across a broad range of technologies and liaise across multiple areas of the business to support incidents, problems and requests and be responsible for answering IT requests via phone, email and IT Ticketing System.

Duties and Responsibilities

• Provide effective and timely day-to-day End-User device support, advice, guidance and diagnosis, and timely problem resolution.
• Maintain PCs/laptops, mobile devices, IP phone systems, printers and peripherals, etc.
• Support the use of End-User devices such as PC, laptops, tablets and mobile devices running on MS Windows, Linux, Mac OS, iOS, Android, etc.
• Support the use of IT applications such as O365, Faculty software and utility applications e.g., Adobe, Zip, etc.
• Provide technical consultation and advice to users on End-User devices.
• Work closely with technical teams to provide technical solutions.
• Assist IT Business Partner with miscellaneous administrative and management duties.

Qualifications

• Diploma in Computer Science / Information Technology / Software Engineering or equivalent.
• Minimum with 2 – 3 years of Technical Support Experience.
• Good knowledge on basic networks, security, printers, desktops/ laptops/mobile devices, endpoint security and imaging.
• Good experience in troubleshooting MS Windows Operating Systems, Linux, Mac OS, iOS, Android and vulnerability resolutions
• Good customer service, communications and problem-solving skills.
• Knowledge in ITIL processes will be an advantage.

SharePoint Skills

Server maintenance (preferably Windows Server) Windows PowerShell Information security

Job Description:

The support specialist will be a techno functional support team member for the Consumer Banking Services cluster under IT BAU team. He/she is responsible for ensuring system availability and timely deliverables for applications like SharePoint, EA Tools, and OCR. The support specialist, as the

analyst expert within the IT team, will be the support staff who needs to closely co-ordinate and work with various team like Tech Infra, application services, solutioning, project and business units in the bank. He/she follows up to resolve issues reported by users and performs impact analysis related

projects/enhancements that will impact the Consumer Banking Services applications.

Roles/Responsibilities

1. Responsible to provide BAU support for Consumer Banking Services

systems such as SharePoint, EA Tool and OCR systems in bank.

2. Responsible to provide operational support and ensure SLI of system

availability, online and batch deliverables.

3. Support diverse jurisdictions comprising of SG, MY and BOS

4. Fine tune applications and systems for high performance and higher

volume throughput

5. Planning and configuring SharePoint environments.

6. Administering and maintaining SharePoint sites.

7. Providing user support

8. Contribute to business requirement review for technical

implementation as a subject matter expert for IT to ensure SDLC

standards are met.

9. Conduct review of technical and functional solutions from

enhancement/project team to ensure they conform to IT standards.

10. Respond on time to the queries raised by various business units.

11. Provide timely updates regarding production status and progress of

issue resolution.

12. Perform impact analysis of enhancements/projects that will impact

supported systems.

13. Participate in Disaster Recovery and Business Continuity exercises.

14. Provide on-call support and afterhours/weekend support as

needed, covering application support and application change deployment.

15. Have a quality mind-set with prevention attitude to attain zero

defects.

16. Developing business intelligence and analytics solutions (SSRS)

17. generation and work on related issues.

18. Able to support SIT/UAT/PROD/DR deployment, with DevOps.

19. Able to support relevant software/platform/database upgrade for

the systems.

20. Able to work with system delivery team for smooth transition from

projects/enhancements to BAU Mode.

21. Able to perform monitoring of systems, manage batch jobs and

ensure night batch jobs completed within SLA.

Responsibilities:

• Provide technical support to customers regarding medical imaging systems.
• Diagnose and troubleshoot issues with medical imaging equipment.
• Collaborate with cross-functional teams to develop and implement solutions to customer problems.
• Create and maintain documentation, including troubleshooting guides and technical manuals.
• Provide training and guidance to customers on the operation and maintenance of medical imaging systems.
• Assist in the installation and configuration of medical imaging equipment.
• Ensure customer satisfaction and provide excellent customer service.

Requirements:

• Min Diploma in Mechanical / Electrical Engineering or its equivalent
• At least 1 year related working experience in Medical / Healthcare /
• Laboratory/medical imaging product is a plus
• Able to commit standby and travel if required.

Interested candidates who wish to apply for the advertised position, please click on

the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we

may collect, use or disclose your personal information for purpose in connection with the services

provided by us.

Office location : 8 Boon Lay Way
Working Location: On board ship

Working days : 5 days (Mon- Friday)

Working hours : 8am - 5pm

Salary : $2,000-$2,800 basic + OT + Allowances: $2,800-$3,000

Job Description

• Perform servicing, repairs, upgrade, retrofit, maintenance and calibrating level instruments and analyzers out field service attendances job (Shipyard/Anchorage).
• Provide back-end support for the Service team in Local office, oversea service office or oversea authorize service agent.
• Handling pre and post administrative work, generate Service reports and other relevant documents.
• Willing to work overtime, weekends, and be overseas for periods of up to several months.
  

Requirements:

• Diploma in Engineering or equivalent (Electrical/Electronics/Mechanical/Mechatronics).

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Our client is a local company in Scientific and Medical industry. Due to their current expansion plan, they are looking for a Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the Central area – easily accessible.

Duties of Service Engineer:

• Provide comprehensive after-sales support, including installation, commissioning, and repair of specialized laboratory, research, and analytical equipment.
• Offer technical consultation to customers, addressing their inquiries and providing expert guidance.
• Efficiently troubleshoot and resolve problems within specified timelines, ensuring customer satisfaction.
• Prepare accurate and detailed service reports to document work performed.

Requirements:

• Diploma in Electronics, Electrical, Mechanical Engineering or equivalent
• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Roles and Responsibilities:

• Diagnose and troubleshoot compressors received at the workshop, as preliminary stage before execution of the service.
• Service, overhaul and test all compressor technologies in the company's portfolio, from reciprocating to screw compressors.
• Effectively communicate verbally and in writing with co-workers and when necessary, with customers.
• Recommend preventive measures and provide prompt and effective resolution to technical problems
• Duly maintain proper record for each service job, such filling service, inspection and test reports
• Follow up work orders for each job, maintaining checklist and daily time sheets.
• Work effectively in coordination with other departments in order to ensure a smooth and timely supply of required parts to complete service activities.
• Guarantee proper maintenance of workshop tools and equipment
• Conduct safety assessments of the working environment and to proactively propose improvement to enhance the efficiency of the operations
• Provide technical training for customers and technicians in the team.
• commissioning or commissioning assistance services, inclusive of verification of electrical panel, refrigerant charge adjustment, data recording and analysis
• Troubleshoot and identify potential failures of system and analyze compressor failure through operation data.
• Lift and shift to support customer in removal and reinstallation of compressors on the refrigeration systems

Requirements:

• Minimum of 5 years HVAC field service experience
• Knowledge in air-conditioning, chiller or HVAC systems
• Electrical and basic electronic background is required, must be independently able to troubleshoot and identify electrical control and power line failures.
• Diploma/Degree in Mechanical / Electrical Engineering or equivalent
• Able to work under pressure and in a fast-paced environment.
• Good in planning, organizing, interpersonal skills and able to work independently.
• IT Savvy, proficient in MS Excel and MS Word

Added Advantages:

• Brazing or welding certification
• Safety certifications
• Possess class 3 driving license

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Apply Now” or aliceyap(a)hkmsvs.com

All applications will be treated in the strictest confidence and only shortlisted candidates will be notified

Yap Lay Choo

EA Licence No. 03C5391 | Registration No. R1987101

You are responsible for all aspects of HV/EHV substation design including:

• Responsible for leading and coordinating all technical aspects of AC power substation projects. The Sr. Project Engineer must lead the team providing clear direction, expectations, and reviews to ensure goals are met or exceeded. The Sr. Project Engineer must identify key internal & external stake holders and their needs such as technical information, execution strategy, and drive effective communications to align people for efficient work.
• Direct the efforts of engineers and designers, coordinate with sourcing and the project team on technical matters to meet project specifications, cost control, and schedule objectives.
• Interface with internal and external team members such as Principal engineers, Protection and Control Engineers, Civil Structural Engineers, Electrical Physical Designers, Draftsmen, Project Managers, and support organizations.
• Directly responsible to develop the HV/EHV single line diagrams as well as the substation outdoor physical design--for the general substation arrangement and layout, plan and elevation drawings, and layouts for high voltage bus, cable, high voltage equipment, conduit, cable, and wiring, grounding, and control buildings. Must oversee if not self-perform related studies and calculations as well as development of the bills of material.
• Writing high voltage equipment specifications and issuance of material purchase request forms, and vendor quotation evaluation for substation equipment including high voltage circuit breakers, switchgear, disconnects, high voltage power transformers, high voltage cable, and protection and control systems. Can develop scope of work documents with deliverables and schedule for subcontracted engineering work and oversee the successful completion of the work.
• Single point of contact for technical issues for the customer and project manager. This is a customer facing role that requires an assuring credible presence in front of the customer and demonstrated commercial experience such as Project Management. The Sr. Project Engineer is responsible for technical change and risk management and oversees the technical scope completeness for project commercial closure.
• Accountable for the quality of self and team’s deliverables
• Provide direction on development of engineering schedules, track, and monitor deliverables to meet “On time Delivery” and “Say Do Ratio” KPIs. The Sr. Project Engineer will Lead Gate and Design Reviews.
• Work on the development of proposals including writing and/or reviewing technical specifications, estimating design man-hours and materials, supporting sourcing for vendor quotations, directing designers and draftsmen on drawing requirements, and the development of clarifications and exceptions as well as technical responses.
• Define processes, procedures, and a LEAN approach to perform Root Cause Analysis, perform corrective actions, and validate process control. Support quality initiatives including aspects of ISO9002.

Requirements

• Bachelor’s degree in Electrical Engineering from an accredited university or college
• Ten (10) years minimum experience in industrial, renewable, or utility HV & EHV substation design
• Professional Engineering License in Canada (in good standing), and willingness to serve as the responsible engineer.
• Ability to demonstrate effective communication and interpersonal skills. Ability to work in a team environment. The Sr. Project Engineer must be creative and able to lead a team and be accountable for team results to deliver a high-quality product on time and under budget.
• Ability and willingness to travel 50% of the time, including international, and must comply with all relevant company travel and tax policies
• Experience with off-shore substation design and factory acceptance testing for substation equipment

Desired

• Fifteen (15) years minimum experience in T&D substation engineering and EPC projects experience as Project Engineer in utility substation type applications, including in-depth substation outdoor/physical design & related studies with exposure to civil and relay protection design.
• Excellent computer skills, including automation tools and software development, and familiarity with CAD software (AutoCAD) and/or 3D CAD packages with BIM
• Experience with HVDC plant engineering
• Working knowledge of applicable design calculations such as battery sizing & DC system component selection, power transformer and circuit breaker selection, control and power cable selection and rating, bus, fittings, insulator, and arrector selection, ground grid design, and lightning protection
• Knowledge of power system studies such a load flows, short circuit calculations, and insulation coordination
• Experience with GIS substation projects, as well as AIS
• Knowledge of and experience using IEEE and ANSI standards and codes such as the NEC, NESC, IEC, and CSA standards. Moreover, the ability to engineer design packages when no clear customer specification is provided
• Field testing and commissioning experience
• Demonstrated electrical and mechanical troubleshooting capability
• Designs solutions with Field Constructability & safety mindset
• Self-motivated with excellent organizational and time management skills
• Serves as Chief reviewer of technical output, makes judgments on technical conflicts

What you will do:

As Service Sales Engineer IR, you will be part of Industrial Refrigeration Service team to handle sales and technical inquiries from customers by providing front end technical, commercial, and administrative support which will be assisted by the operations team in Singapore.

• Service business performance growth through pro-actively selling (existing and new initiatives)
• Sales Revenue, GM and AR overdue
• Maintain existing customer base and develop new customer base to ensure continuous business growth.
• Customer relationships building and customer satisfaction
• Prepare and follow through of quotation
• Update of installed base, SFDC and Service Max opportunities
• Ensure JCI’s ethics, policies and procedures are followed

How You Will Do It:

• Proactive selling of Labour and Material (L&M), Retrofits, Parts, Preventive Service Agreements (PSA) and new initiatives through schedule and/or drop in visits
• Recommend solutions to customer requirements which will have company’s competitive advantage
• Understand pricing, quotation, technical proposal, clarification & negotiation with factory/vendors during quotation preparation, and budgeting
• Review received order against quotation, comments on T&C’s and book in/hand over of orders.
• Represent the company to customers with professional appearance, maintain consistent communication with customers as well as establish the long-term relationship with them
• Maintain field intelligence and feedback pertinent information on competitor’s activities, product, prices, business performance and develop the necessary business strategies to ensure the company excels.
• Execution of business operation and conduct are to conform to JC Singapore policies.
• Communicate and work closely with other departments in ensuring the overall company objectives/performance is achieved at all times.
• Perform any other duties from time to time, whether ad-hoc or otherwise, as assigned by your superior.

What We Look For:

• Engineering Degree onwards or equivalent (Mechanical, Electrical, Chemical or Process)
• 3 years and above experience in Chemical, Petrochemical, F&B, HVAC/Refrigeration or similar industries
• Good communication, analytical, organizing & relationship management skills
• Industrial & Process Refrigeration products, systems or maintenance knowledge
• Budgeting & forecasting
• Must be a proactive team player
• Good communication skill in English

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Main Job Function: Responsibilities:

• Planing of Aftersales services and customer coordination
• Assisting at Installation, commissioning, repair and preventive maintenance of Compressed Air systems
• Conduct on-site training to customers.
• Service Report Management,
• Spare Parts Ordering & Processing for jobs and stock
• Organizing goods for projects and coordinating Deliveries when required
• Prepare quotations for service jobs and follow up.
• Warranty handling

Pre-requisites:

· Advance Diploma in Mechatronic/Mechanical/Electrical Engineering

· Able to work independently with good analytical, communication and interpersonal skills.

· Willing to travel in Asia region for After-Market Support and training when required

· Team player who is self-motivated

· Knowledge on Screw & Piston compressors preferred Both Oil Lubricated and Oilfree

· Class 3 driving license with car would be added advantage.

· Able to speak and write good English

· Able to speak in Chinese (Mandarin) will be of advantage

· Knowledge of using computer for communication and use in controller repairs

· Technical knowledge with related to Air compressors/machinery & parts

· Over 2 years work experience in similar work environment would be an added advantage

Interested applicant, please email in with a detailed resume with photograph and stating expected salary to:

Nalin Amunugama

General Manager BOGE Asia Pacific

Email: [email protected]

PRODUCT AREA

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

JOB DESCRIPTION

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

ADDITIONAL JOB DESCRIPTION

As a Customer Engineer, you will work with technical Sales teams as a machine learning subject matter expert to differentiate Google Cloud to our customers. You will help prospective customers and partners understand the power of Google Cloud, explaining technical features, helping customers design architectures, and problem-solving any potential roadblocks. In this role, you will work with customers and product development to shape the future of the AI/Generative AI platform.

Qualifications

JOB RESPONSIBILITIES

• Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
• Specialize in conversational architecture with expertise in Google Dialogflow CX for chat and voice.
• Lead the design and architecture of conversational AI solutions using Google CCAI/Vertex Conversation to meet business objectives and customer needs for defined use cases.
• Implement and optimize advanced features such as context management, entity recognition, and multi-turn conversations.
• Travel to customer sites, conferences, and other related events as needed.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• Experience with pre-sales/consulting, delivering technical presentations, and leading discovery and planning sessions with customers.

PREFERRED QUALIFICATIONS

• Experience with chatbot/IVR integration projects through the complete lifecycle using Google Dialogflow.
• Experience with contact centers and IVR architecture.
• Experience with Google Cloud Platform and Vertex AI.
• Ability to create quick prototypes/demos with CCAI/Vertex Conversation, articulate these to a customer audience, and integrate with existing systems.
• Ability to engage with C-level or senior business leaders and influence decisions.
• Ability to communicate in Thai, Bahasia Indonesia, or Vietnamese fluently to engage and support customers in these regions in navigating industry standards.

Responsibilities

§ Manage and supervise all M&E works, installation and site work etc.

§ Supervise a team of Engineers/Technicians/Handyman

§ Prepare method statements, checklist, and work progress reports

§ Coordinating with authorities, clients and consultants , attend meetings, etc

§ Assume responsibility for other duties assigned by Management

Requirements

· ITE/Diploma/Degree in project management, mechanical/electrical engineering, or other related fields, or an equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities

· Minimum 1 years of working experience

· Knowledge of swimming pools project would be an advantage

· Proficient in Microsoft Word, PowerPoint, and Excel

· Good verbal and written communication skills

· Strong customer service skills, with the ability to multi-task

· Resourceful self-starter, able to work independently yet co-ordinates and teamwork seamlessly to achieve the common aim of delivering the best to customers

· Retiree are welcome to apply

· Monday-Friday

Our client is a well-established MNC, one of the leading players in the Machinery Manufacturing sector. Due to their current expansion plan, they are looking for a Field Service Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Analyze errors and perform repairs to electronics, mechanics, etc
• Collaborate with relevant personnel form Service Center to determine solutions.
• Document all completed service and maintenance work/report.
• Conduct electrical and mechanical installation of equipment and provide commission for installation
• Provide preventive maintenance and advice to customers on servicing equipment and spare parts
• Implement service-updates and data protections.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma or Degree in Mechanical/Mechatronic/Electrical Engineering or other relevant field studies
• Minimum 3 years’ relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Our client is a local company in Scientific and Medical industry. Due to their current expansion plan, they are looking for a Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the Central area – easily accessible.

Duties of Service Engineer:

• Provide comprehensive after-sales support, including installation, commissioning, and repair of specialized laboratory, research, and analytical equipment.
• Offer technical consultation to customers, addressing their inquiries and providing expert guidance.
• Efficiently troubleshoot and resolve problems within specified timelines, ensuring customer satisfaction.
• Prepare accurate and detailed service reports to document work performed.

Requirements:

• Minimum NITEC in relevant field
• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Field Service Engineer | Medical Healthcare – YK

☑ Basic: $3500 - $5000 + Allowances up to $ 1, 100 (Transport & Mobile & Standby) + OT + AWS + Variable Bonus

☑ 5 Days, Flexi Hours (1 day standby required once in every 2 months)

☑ Location: Island-wide (Parking & ERP Fully Claimable)

☑ MNC - Medical Device & Equipment Manufacturer

☑ Good Benefits & Career Prospect

Job Responsibilities:

• Install, maintain and troubleshoot medical angiography systems at customer sites.
• Perform routine inspections and CM/PM maintenance to ensure equipment reliability.
• Collaborate with engineering teams to relay customer feedback and contribute to product improvement.
• Deliver technical training to clients and internal staff.
• Maintain accurate documentation for FSN/FMI/FSCA reporting on assigned products.
• Develop a higher level of troubleshooting and analytical skills.

Job Requirement:

• Diploma / Degree in Biomedical, EEE or Mechatronic Engineering.
• OR 1 - 3 years of strong hands-on field servicing skills in medical device are highly advantageous

Interested applicants are welcome to apply online with updated Resume/CV via Apply Now button

Only shortlisted candidate will be notified

Kam Soo Leng (Yvette)

Registration: R22107492

We are seeking a highly skilled Mainframe Infrastructure Support Engineer with specialized expertise in IBM's Customer Information Control System (CICS) and Message Queuing (MQ) technologies. The ideal candidate will play a critical role in maintaining, optimizing, and troubleshooting our mainframe systems to ensure the reliability, performance, and security of our business-critical applications.

Responsibilities:

• Maintain and administer mainframe systems running IBM z/OS operating system, with a focus on CICS and MQ components.
• Perform routine maintenance tasks, including applying patches, upgrades, and configuration changes to ensure system stability and security.
• Monitor system performance, resource utilization, and capacity planning to optimize the efficiency and scalability of CICS and MQ environments.
• Troubleshoot and resolve technical issues related to CICS and MQ, including application errors, performance bottlenecks, and connectivity problems.
• Implement and maintain security measures to protect CICS and MQ systems from unauthorized access, data breaches, and other security threats.
• Collaborate with application development teams to support the integration, testing, and deployment of applications using CICS and MQ middleware.
• Document system configurations, procedures, and troubleshooting steps to facilitate knowledge sharing and compliance with regulatory requirements.
• Respond promptly to incidents and service requests, following established protocols and SLAs to minimize downtime and impact on business operations.
• Stay informed about industry best practices, emerging technologies, and updates to CICS and MQ products to continuously improve system performance and reliability.
• Provide technical guidance and mentorship to junior team members, sharing knowledge and expertise in CICS and MQ administration.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field; or equivalent work experience.
• Minimum of 8 years of experience as a Mainframe Infrastructure Support Engineer, with a focus on CICS and MQ administration.
• Proficiency in mainframe operating systems (e.g., z/OS), utilities, and tools commonly used in CICS and MQ environments.
• Strong understanding of CICS architecture, transaction processing concepts, and programming interfaces (e.g., ECI, EXCI).
• In-depth knowledge of IBM MQ messaging middleware, including queue managers, channels, and message protocols (e.g., MQI, MQRFH2).
• Experience in configuring and managing CICS regions, resource definitions, transaction routing, and MQ objects.
• Familiarity with scripting languages (e.g., REXX, JCL) and automation tools to streamline operational tasks.
• Excellent analytical, troubleshooting, and problem-solving skills, with the ability to diagnose complex issues and implement effective solutions.
• Strong communication skills, both verbal and written, to interact with stakeholders and collaborate within a team environment.
• Relevant certifications such as IBM Certified System Programmer for CICS or IBM Certified System Administrator for MQ are a plus.

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

The candidate must be proficient in Mandarin, to liaise with Mandarin speaking clients.

Work Experience

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.

• Knowledge of ITIL processes and practices.

• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.

• Strong technical knowledge of desktop operating systems, applications, and hardware.

• Excellent problem-solving and troubleshooting skills.

• Strong communication and customer service skills.

• Ability to work independently as well as in a team environment.

• Flexibility to work outside of normal business hours, if required.

Education Requirement

• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) is a plus.

Working Hours:

Mon to Wed (Pioneer Road - 8am to 5pm)

Thurs to Fri (Macpherson- 8am to 5pm)

Main Accountabilities:

• Commissioning of both Industrial AC and DC power systems, battery maintenance, discharging and health checks. Timely completion and reporting of commissioning documents and relevant site paperwork. Use of I.T for uploading and downloading of configuration files.

• Routine maintenance of UPS and battery systems. Timely completion and reporting of documents and relevant site paperwork. Us of I.T for uploading and downloading of configuration files.

• To liaise with other departments and engineers to ensure site visits are carried out in a professional and safe manner.

• Training of customers to use equipment and understand basic user functions.

• To cover call out rota to support customers with 24/7 Powercare cover. To work unsociable hours i.e. Night work and weekends as required.

• Expenses and time sheets to be completed and submitted in a timely manner.

• Promote AEGPS maintenance contracts and Service wherever possible

• Technical knowledge and experience brought in

• Efficiency in carry out service activities

• Number of commercial leads (improvement suggestions)

• On time service reports including timesheets

• Compliancy with health and safety measures

• Quality and accuracy of technical training and instructions given to customers and third parties

• Customer Satisfaction

Personal characteristics:

• Able to lead a team

• Good interpersonal and communication skills

• Real team player

• Strong attention to detail and accuracy / following strict procedures

• Ability to effectively organize work functions

• A high degree of initiative, flexibility and ability to work in a team

• Must be willing to travel across Asia Pacific region including India, China and the Middle East. Some work may involve off shore. Candidates must have a flexible approach to travel at short notice, work irregular hours with well-developed customer care skill.

Education, knowledge and working experience:

Diploma or Degree in Power Electronics or Electrical Power disciplines

• 5-7 years of relevant experience within the industry

• Good knowledge of industrial power systems products/applications/solutions

• Diagnostic and problem solving skills

• Good base knowledge of PC (J Bus / Profibus / Modbus and other communication media) and programming skills

• Fluent in spoken and written English

• Electrical and Electronic Engineering background is a must

Responsibilities:

• Provide technical support to customers regarding medical imaging systems.
• Diagnose and troubleshoot issues with medical imaging equipment.
• Collaborate with cross-functional teams to develop and implement solutions to customer problems.
• Create and maintain documentation, including troubleshooting guides and technical manuals.
• Provide training and guidance to customers on the operation and maintenance of medical imaging systems.
• Assist in the installation and configuration of medical imaging equipment.
• Ensure customer satisfaction and provide excellent customer service.

Requirements:

• Min Diploma in Mechanical / Electrical Engineering or its equivalent
• At least 1 year related working experience in Medical / Healthcare /
• Laboratory/medical imaging product is a plus
• Able to commit standby and travel if required.

Interested candidates who wish to apply for the advertised position, please click on

the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we

may collect, use or disclose your personal information for purpose in connection with the services

provided by us.

Looking for a Systems Support in Java platform

Qualifications

a. University Degree in Computer Science or Equivalent.

b. At least 5 years of experience performing system support and java programming with Java/JSP/MS SQL/Oracle

c. Advantageous to have experience in supporting banking applications, IBM FileNet/Content Navigator/Case Manager, Suntec Pricing and Product Bundling

d. Deployment of applications or patches in IBM WebSphere Application Server.

e. Familiar with Windows, AIX Servers commands.

f. Hands-on working knowledge of Microsoft SQL and Oracle.

g. Good in troubleshooting production issues.

h. Working knowledge of JIRA, GITHUB, Eclipse.

i. Very good communication skills and interpersonal skills.

j. Vendor Management Experience

Interested applicants may submit your detailed resume to [email protected] in MS Word

format.

We regret to inform that only shortlisted candidates will be contacted.

EA License No. 01C4394 • RCB No. 200007268E • EA Registration No. R1329705 (Lopez Geraldine Pascual)

Main Accountabilities:

• Commissioning of both Industrial AC and DC power systems, battery maintenance, discharging and health checks. Timely completion and reporting of commissioning documents and relevant site paperwork. Use of I.T for uploading and downloading of configuration files.

• Routine maintenance of UPS and battery systems. Timely completion and reporting of documents and relevant site paperwork. Us of I.T for uploading and downloading of configuration files.

• To liaise with other departments and engineers to ensure site visits are carried out in a professional and safe manner.

• Training of customers to use equipment and understand basic user functions.

• To cover call out rota to support customers with 24/7 Powercare cover. To work unsociable hours i.e. Night work and weekends as required.

• Expenses and time sheets to be completed and submitted in a timely manner.

• Promote AEGPS maintenance contracts and Service wherever possible

• Technical knowledge and experience brought in

• Efficiency in carry out service activities

• Number of commercial leads (improvement suggestions)

• On time service reports including timesheets

• Compliancy with health and safety measures

• Quality and accuracy of technical training and instructions given to customers and third parties

• Customer Satisfaction

Personal characteristics:

• Good interpersonal and communication skills

• Real team player

• Strong attention to detail and accuracy / following strict procedures

• Ability to effectively organize work functions

• A high degree of initiative, flexibility and ability to work in a team

• Must be willing to travel across Asia Pacific region including India, China and the Middle East. Some work may involve off shore. Candidates must have a flexible approach to travel at short notice, work irregular hours with well-developed customer care skill.

Education, knowledge and working experience:

Diploma or Degree in Power Electronics or Electrical Power disciplines

• 1-3 years of relevant experience within the industry

• Good knowledge of industrial power systems products/applications/solutions

• Diagnostic and problem solving skills

• Good base knowledge of PC (J Bus / Profibus / Modbus and other communication media) and programming skills

• Fluent in spoken and written English

• Electrical and Electronic Engineering background is a must

Our client is a local company in Scientific and Medical industry. Due to their current expansion plan, they are looking for a Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the Central area – easily accessible.

Duties of Service Engineer:

• Provide comprehensive after-sales support, including installation, commissioning, and repair of specialized laboratory, research, and analytical equipment.
• Offer technical consultation to customers, addressing their inquiries and providing expert guidance.
• Efficiently troubleshoot and resolve problems within specified timelines, ensuring customer satisfaction.
• Prepare accurate and detailed service reports to document work performed.

Requirements:

• Diploma in Electronics, Electrical, Mechanical Engineering or equivalent
• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

The candidate must be proficient in Mandarin, to liaise with Mandarin speaking clients.

Work Experience

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.

• Knowledge of ITIL processes and practices.

• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.

• Strong technical knowledge of desktop operating systems, applications, and hardware.

• Excellent problem-solving and troubleshooting skills.

• Strong communication and customer service skills.

• Ability to work independently as well as in a team environment.

• Flexibility to work outside of normal business hours, if required.

Education Requirement

• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) is a plus.

Working Hours:

Mon to Wed (Pioneer Road - 8am to 5pm)

Thurs to Fri (Macpherson- 8am to 5pm)

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

• Analyze the recurring tasks, common issues and requests that our support team handles and identify the ones that can be automated or simplified using scripts, bots, or workflows.
• Automate health checks activities with automatic repair if any issue is detected
• Develop and implement self-service solutions such as chat-bots, knowledge bases, FAQs, or portals that can help users resolve their issues or access information without contacting our support team.
• Create and maintain documentation and training materials for the support team and for users on how to use the self-service solutions and tools.
• Collaborate with support team leaders to identify and eliminate bottlenecks, redundancies, and inefficiencies in the IT support processes and workflows.
• Research and evaluate new technologies and tools that can enhance the IT support team’s capabilities and efficiency.
• Accompany DevOps engineer and project team to enforce CI/CD pipeline best practices

Job Qualification

• Bachelor’s degree in computer science, engineering, or a related field, or equivalent work experience.
• At least 5 years of experience in IT production support, task automation, with script and/or software development experience.
• Proficient in some scripting languages such as Python, Java or Perl.
• Experience with automation of tasks using Generative AI tools
• Good understanding of DevOps and CI/CD environment and tools
• Good knowledge in SQL
• Knowledge on GUI automation tools such as Selenium or Cypress is a plus.
• Experience with with DevOps and SRE practices and tools is a plus.

Other Professional Skills and mindset

• Excellent analytical, problem-solving, communication and collaboration skills.
• Ability to work independently and as part of a team.
• Ability to learn new technologies and tools quickly and effectively.
• Capable to effectively interact with technical teams
• Understand and respect of cultural diversity

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918 | Personnel Registration No. R2096241

Essential Duties and Responsibilities:

· Responsible for installation, commissioning, maintenance, and repair of current installed base of XRD & XRF for APAC.

· Troubleshoot, diagnose customer problems, and coordinates appropriate corrective action directly.

· Conform always to Malvern Panalytical and customer’s safety, cleanliness, and working protocol policies to maintain a safe and clean work environment.

· Ensure that guidelines and standards of work expected by Malvern Panalytical are understood and met. Carry out preventative maintenance activities to installed base as per factory guidelines.

· Provide Service Support and basic training after installation.

· General Service administration activities and report submission.

· Responsible for proper spare part handling per internal procedures.

Qualifications:

· Diploma Electrical Engineering & Mechanical Engineering, Physics, or related education. Knowledge of Chemical Engineering, Chemistry, Chemical, Electronics, Mechanics preferred.

· 2~3 of experience in maintaining analytical instruments or semiconductor equipment is preferred.

· Able to read circuit diagrams, technical manual in English.

· Excellent verbal and written communication and presentation skills with MS office proficiency.

· Self-sufficient in computer/networking skills necessary to analyse logs, summarize data.

· Able to travel both domestically and internationally on short notice.

A Field Service Engineer demonstrates and applies a broad knowledge of fundamental concepts, practices, and procedures of particular area of specialization. The position reports to Site Manager/ Lead Engineer on onsite/project base activities.

Responsible for on-site installation, initial testing, operation, maintenance, repair, troubleshooting of customer systems.

Independently performs full range of standard work for the professional field. Refers complex, unusual problems to others. Identifies and resolves more complex problems and problem-solving skills in order to deal with most situations.

Performs on-site technical and operational support in development, installation and maintenance of equipment and systems of complex nature.

Completes and submits detailed reports covering al job activity timely.

Clearly and professionally interact with co-work/customer on status of activities on daily basis to ensure customer satisfaction.