Total 1,381 talent acquisition specialist job vacancies in Customer Service category in Singapore

Our client is a Science Industry. Due to their current expansion plan, they are looking for a Site Support Specialist (Inventory Management) to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Manage delivery of laboratory supplies (consumables, chemicals, reagents) from suppliers to customer stockrooms and points-of-use
• Perform goods receipt in ERP systems upon receiving supplies
• Monitor and adjust stock levels based on usage data, ensuring timely replenishment
• Conduct inventory checks to ensure products are within recommended levels and not expired
• Deliver supplies to customers' work areas reliably
• Provide site support for inventory management services as per customer requirements
• Maintain cleanliness and organization in stockroom and point-of-use areas

Requirements/Qualifications:

• ITE or Diploma in Science or related discipline
• Experience with ERP systems and logistics preferred
• Intermediate proficiency in Microsoft Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Our client is a Science Industry. Due to their current expansion plan, they are looking for a Site Support Specialist (Inventory Management) to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Manage delivery of laboratory supplies (consumables, chemicals, reagents) from suppliers to customer stockrooms and points-of-use
• Perform goods receipt in ERP systems upon receiving supplies
• Monitor and adjust stock levels based on usage data, ensuring timely replenishment
• Conduct inventory checks to ensure products are within recommended levels and not expired
• Deliver supplies to customers' work areas reliably
• Provide site support for inventory management services as per customer requirements
• Maintain cleanliness and organization in stockroom and point-of-use areas

Requirements/Qualifications:

• ITE or Diploma in Science or related discipline
• Experience with ERP systems and logistics preferred
• Intermediate proficiency in Microsoft Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

We are looking to welcome a Customer Service Specialist (Japanese speaking) to join our Global Customer Service Department. You will work as an integral part of the department by providing outstanding customer service to our internal and external customers and report to the Customer Service Manager. 

Closing Date: Applications will close on 27th Oct 2024.

Applications are shortlisted on a rolling basis, and we will be interviewing alongside advertising. We therefore encourage you to apply at the earliest opportunity.

What you'll be doing:

• Take ownership of customer queries received via phone, email, live chat, and in-person through to resolution in line with policies/procedures, KPI, and Customer First training best practices. Striving to increase customer satisfaction/first-time resolution and reduce the need for customers to contact. 
• Respond to customer queries via the daily retention queue in a timely and professional manner, providing price quotes, lapsed lists, and denial data to prevent lost revenue.
• Provide support with the monitoring of retention campaign performance and perform data cleansing after each campaign, reporting regularly and identifying opportunities to improve campaigns.
• Using SAP/Salesforce to manage and take responsibility for the processing of orders, invoices, quotes, returns, and claims in a timely and accurate manner, responding appropriately and swiftly to queries, problems, and special requests from customers, accelerating these to team leaders and managers where appropriate.
• Resolve product or service problems/queries by clarifying customer issues, determining the root cause of the problem, selecting and explaining the best solution to the problem, expediting corrections/adjustments, and following up to ensure resolution.
• On the back of customer contacts review the customer self-help portals and suggest new content or amendments to the relevant team.
• Create and update Standard Operating Procedures (SOP) or suggest amendments to relevant teams.
• Play an active role in the achievement of department goals by assisting with all types of work across the department as needed. Work effectively with the team to achieve individual, team, and departmental objectives, sharing knowledge and skills as appropriate.
• Provide support to team members, assisting with training if appropriate.
• Achieve personal objectives and, work to agreed KPIs and targets including quality assurance.
• In addition to the above, this role will be expected to help with projects and workload as determined by business needs and the Manager.

Job Description:

Service Excellence:

• Handle incoming calls, emails, and messages from insurance customers promptly
• Provide the end-to-end customer service required to ensure a positive customer experience
• Provide accurate information about insurance products, coverage, and claims processes
• Address customer queries, concerns, and complaints within the SLA turnaround time
• Ensure customer feedback is communicated and that customer complaints and services are responded to, and recorded where necessary
• Retrieve voicemails and follow up with customer with company SLA
• Support with Customer Retention to achieve company persistency targets

Documentation and Record Keeping

• Processing endorsements, cancellations and necessary amendments to policies
• Maintain accurate and detailed records of customer interactions, feedback, and resolutions
• Report generation
• Arrange to dispatch insurance documents
• Payment collection for failed customer payments
• Undertake any other duties as may be assigned

Requirements:

• Possess BCP, PGI certifications
• Minimally 1 year of relevant experience
• Possess Excellent communication and interpersonal skills

Kindly apply online or send your application to mailto:[email protected]

EA: 15C7572

ID: R23115267

Job Description:

• Delivering our brand promise at all times and offering high levels of consistent, quality service support to our customers
• To deliver the required sales targets and KPIs consistently
• Perform sales calls and attend to customers’ requests in line with policies and procedures
• Using simple, clear and concise languages to communicate effectively with customers
• Actively listen and probe appropriate questions to accurately recommend products and solutions based on customer’s needs and requirements
• Proactively engage customers through our sales cycle and ensure prompt follow-up on every lead to increase our Contact Centre Outbound sales conversion, reducing leads wastage
• Effectively handle complaints at the first point of contact, aiming to resolve situations to customers’ satisfaction
• Being customer centric – Gather customers’ feedback, ideas and suggestions to bring the team/organisation be closer to our customers
• Actively participate in process improvement sessions, providing constructive feedback and suggestions
• Ensure that all feedback relating to products and services is escalated to relevant parties and documented within systems
• Work towards the team’s objectives and demonstrate commitment to achieve business targets and personal goals.
• Participate in team meetings and ongoing specialized training to ensure the accuracy of information communicated to clients
• Perform other duties as assigned by immediate supervisor

Requirements:

• Candidates with motor insurance experience are preferred
• Well spoken
• Possess BCP, PGI certifications is a plus

Kindly apply online or send your application to mailto:[email protected]

EA: 15C7572

ID: R23115267

Our client, a well-established MNC is seeking for a Customer Service Executive ( Frontline ) - MNC/Luxury brand - Up To $ 5,000.00 + Attractive Bonuses / MNC/ Central Area, 5 days work week, Office Hour

Requirements

• Min a Diploma or Degree in Customer Service Relation/ Hospitality / Tourism or relevant
• At least 3 to 5 years experience providing face to face Customer Service functions.
• Willing to work in a fast pace environment
• Candidates from Airline, Retail or F&B industry are welcome to apply
• Strong communication and interpersonal skills.
• Confident, willing to learn and perseverance.
• Independent and team player

Others

• Salary: Up to $ 5,000.00 + Attractive Bonuses
• 5 days work week, Office Hour
• Central area

Interested candidate can send in your resume with a photo attached (word format prefer) to [email protected]

Job Purpose

This position is responsible to deliver service excellence as committed to customers through development of new process/products/services/systems, on boarding new customers, implementing new systems, leading roll-out of quality initiatives, monitoring regional KPIs, Coordinating RFP with PNL owner.

Responsibilities

- Facilitate to establish documentation and measurement of business process, service development in accordance with customers' requirements.
- Audit KPIs and regional analysis: Conduct various regional analysis to monitor regional operational performance, including KPIs, Profit & Loss by customer, customer report cards.
New Service & Business Implementation
- Lead implementation of new customers, establish process and measurements with operations to ensure fulfilling customer needs.
- Lead the services and new product developments in accordance with customers’ requirements and the regional business planning.
New Information System Development
- Facilitate development and implementation of new technology, system enhancement, automation initiatives to strike for services and productivity improvements.
- Develop problem solving and continuous improvement tools and train country operations on these tools.
- Identify and adopt information technology and automation projects to improve work processes, environment and efficiency.
- Send network alerts to both internal and external stakeholders on any events that impacts to the supply chain integrity of our customers.
- Plan and conduct regular audits on country operations to ensure process & training compliance and standardization.
- Drive key improvement initiatives including; process redesign, EHS, Six Sigma, shop productivity, Quality and inventory cycle reductions.
- Review new Logistics Procedures or any amendments to ensure that workforce and process can support the new/additional requirements.

Others
- Support SQ Manager for various projects, coach new team members and maintain performance under pressure and proactively act on it.

Qualifications

Degree holder or equivalent qualification

- Minimum 6-10 years working experience in international Logistics.
- Good PC skills, e.g. Windows/Microsoft Office Suite/Access/Visio/Internet. And Experienced in Logistics related system, e.g. LSS+, ACSR, TMS, WMS etc.
- Extensive experience in international transportation, intimate knowledge of order management, freight forwarding, warehousing and land transportation services.
- Ability to adopt & adapt new system and technologies.
- At least 2 years of experience in facilitating workshops and trainings, as the sole or lead facilitator/trainer
- Certified Six Sigma Green/Black Belt will be an added advantage.
- Great Facilitation & Coaching skills, communication with various departments.
- Good problem solving and analytical skills.
- Passion in driving and achieving service excellence.
- Situational Leadership skills.
- With good project management mindset and ability to excel in a fluid and cross-functional team environment.
- Fluent English and Mandarin in speaking, writing and presentation.
- Preferably with extensive experience to serve key accounts, cost/financial knowledge.

• Support customers to identify the correct the parts through parts manual or by communicating with factory
• Prepare/present parts quotes for customers
• Participate in weekly/monthly meetings, providing the department manager with updates on sales activities of the assigned countries
• Manage data such as contact information, crane populations, opportunities, campaigns, selling activities, quotes delivered, etc.
• Provide feedback to the manager to drive changes to the business to align with market expectations (Examples to include competitive pricing data, new parts offerings, etc.)
• Individual must cultivate any prospective new customer opportunities
• Establish a regular visit to customers or job sites to assist them in identifying any Parts sales potential.
• Promote current parts marketing and sales programs to all customer
• Other duties, as assigned by Management

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)
Recruit Express Pte Ltd (EA: 99C4599)

Our client is a Science Industry. Due to their current expansion plan, they are looking for a Site Support Specialist (Inventory Management) to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Manage delivery of laboratory supplies (consumables, chemicals, reagents) from suppliers to customer stockrooms and points-of-use
• Perform goods receipt in ERP systems upon receiving supplies
• Monitor and adjust stock levels based on usage data, ensuring timely replenishment
• Conduct inventory checks to ensure products are within recommended levels and not expired
• Deliver supplies to customers' work areas reliably
• Provide site support for inventory management services as per customer requirements
• Maintain cleanliness and organization in stockroom and point-of-use areas

Requirements/Qualifications:

• ITE or Diploma in Science or related discipline
• Experience with ERP systems and logistics preferred
• Intermediate proficiency in Microsoft Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

About ALPS

ALPS was set up in 2018 as part of Ministry of Health’s (MOH) strategic thrust in delivering value-based supply chain solutions to public healthcare.

As the public healthcare supply chain agency, we design and execute a national level end-to-end supply chain blueprint in partnership with 27 Public Healthcare Institutions (PHIs) in Singapore.

Our employees are key to our excellence – the heartbeat in sustaining our mission, developing new capabilities and re-engineering processes to future-proof Singapore’s healthcare supply chain landscape –making it more sustainable and resilient.

An exciting career awaits you at ALPS. Join us to embark on a meaning career that brings value and impact to the population. Apply now if that sounds like something you would like to be a part of.

Key Responsibilities

• Support the maintenance and implementation of SAP S/4 HANA, SAP Ariba, Order Management System, and Microsoft SharePoint.
• Collaborate with cross-functional teams to understand business requirements and translate them into system configurations.
• Provide know-how expertise and support to end users.
• Monitor system performance and trouble issues with IT as they arise.
• Collaborate with IT teams to ensure system integrations and data integrity.
• Stay up-to-date with the latest trends and advancements in SAP MM, SAP MDG, SAP Ariba, Order Management System, and Microsoft SharePoint technologies.
• Train end users on system functionalities and provide ongoing support and guidance.
• Participate in system upgrades and enhancements, ensuring minimal disruption to business operations.
• Identifying areas for improvement and implementing necessary changes.

Requirements

• Bachelor's degree or Diploma in Information Systems, or a related field.
• 3 - 5 years of proven experience working with SAP MM, SAP MDG, SAP Ariba, Order Management System, and Microsoft SharePoint.
• Excellent problem-solving and troubleshooting skills.
• Ability to work collaboratively in a cross-functional team environment.
• Strong communication and interpersonal skills.
• Ability to manage multi-task and prioritize tasks effectively.
• Experience in training end users and providing ongoing support.

How to apply

Please include the following information in your resume for speedier processing.

• Current salary
• Expected salary
• Reason for leaving each company
• Date of availability or notice period

By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your information to potential hiring managers for their consideration. All information will be treated with highest confidentiality.

We regret to inform that only-shortlisted candidates would be notified.

We wish you all the best in your career search.

Job Responsibilities:

• Responsible for Precious Metal forecasting, planning to be in-line with budget. Coordinating and reporting of Precious Metal position and liaise with refineries and other dept in the value chain.
• Ensure term and clause stated in the contract is abide.
• Process Sales order to factory based on Customer’s demand, update into ERP system, maintain customer order reports and follow up closely with production and customer on the order status.
• Co-ordinate with sales, product manager & production control planner to meet customer requested deadline and highlight any potential misses and follow up with planner on recovery plan.
• Process Previous Metal transaction for order and shipment in the ERP system. Verify and send pool account statement to customer on monthly basis.
• Co-ordinate with control planner, quality & warehouse to ensure shipment are met on time.
• Process RMA for all type of returns for customers.
• Monitor target expiry after shipped based on contract term.
• Manage OTD report and Forecast report.
• Track all orders and movement for records
• Attend to customer’s calls and inquiries.

Job Requirements:

• At least Diploma/ Degree in business Management or equivalent.
• Minimum of 3 years’ experience in customer service in a manufacturing environment.
• In-depth knowledge of ERP (SAP) system is required.
• Proficient in MS Office Applications.
• Ability to read, interpret and speak professionally.
• Ability to write clear and concise reports and correspondence.
• Ability to define problem/issues, collects data, establish facts and draw valid conclusions.
• Effectively bilingual in English and Mandarin (to liaise with Chinese speaking stakeholders).
• Positive and customer-centric.

Our client is a Science Industry. Due to their current expansion plan, they are looking for a Site Support Specialist (Inventory Management) to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Manage delivery of laboratory supplies (consumables, chemicals, reagents) from suppliers to customer stockrooms and points-of-use
• Perform goods receipt in ERP systems upon receiving supplies
• Monitor and adjust stock levels based on usage data, ensuring timely replenishment
• Conduct inventory checks to ensure products are within recommended levels and not expired
• Deliver supplies to customers' work areas reliably
• Provide site support for inventory management services as per customer requirements
• Maintain cleanliness and organization in stockroom and point-of-use areas

Requirements/Qualifications:

• ITE or Diploma in Science or related discipline
• Experience with ERP systems and logistics preferred
• Intermediate proficiency in Microsoft Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Salary Range: Up to $4,000

Working Hours: 10am to 6pm

Extensions/ overtime are required during events i.e. roadshows, special showroom events which occurs a couple of times every quarterly.

Scheduling or rosters can be arranged, this requirement is daily.

Responsibilities

• Greeting customers upon arrival and offering refreshments or assistance.
• Station at the reception desk, point where sales journey start.
• Leading customers to meet with sales representatives.
• Maintaining a presentable showroom, ensuring that customer areas are clean and welcoming.
• Assisting in promotional events or activities related to customer experience.
• Other ad hoc duties assigned

Requirements

• Minimum Diploma/ Degree in hospitality, marketing, or a related field.
• Previous experience in customer service, hospitality preferred.

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

• Represent the company in a professional manner as a front-line employee, ensuring a positive customer experience.
• Identify and respond to customers’ needs by providing technical advice and support.
• Collaborate effectively with internal and external stakeholders, including customers, contractors, and workshop teams.
• Prepare quotations and raise work orders in a timely manner.
• Issue job orders to workshops and contractors as required.
• Liaise with controllers and contractors regarding service/repair quality and pricing.
• Follow up with workshops and contractors on vehicle service/repair status, providing updates to customers.
• Maintain and update the service/repair schedule and coordinate vehicle collection with customers.
• Conduct basic investigations into customer complaints, providing recommendations for resolution within established guidelines.
• Escalate pressing issues to supervisors for further assistance.
• Perform other ad hoc duties as assigned by supervisors to support team operations.

Qualifications:

• Proven experience in customer service or technical support roles.
• Strong communication and interpersonal skills.
• Ability to work collaboratively with diverse stakeholders.
• Problem-solving skills and attention to detail.
• Proficiency in using software for quotations and work orders.

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected];

EA License No.: 13C6305

Registration No.: R1985956

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Principal Accountabilities:

Order Management: Oversee the end-to-end process of order management, including order entry, shipment coordination, delivery, and returns. Ensure adherence to established systems and processes to guarantee timely and accurate fulfillment.

Customer Interaction: Act as the primary point of contact for customers and internal/external stakeholders. Address and resolve any issues related to orders, planning, and logistics, ensuring high levels of customer satisfaction.

Coordination: Collaborate with transporters, the warehouse, and customers to coordinate shipments and manage delivery schedules. Ensure effective communication and resolution of any delivery or order-related challenges. Vendor Relations: Liaise with vendors to track order progress, address any issues, and ensure timely delivery. Monitor and manage vendor performance to meet service standards.

Additional Duties: Undertake any other responsibilities as assigned to support customer service excellence and operational efficiency.

Qualifications:

• Preferably Diploma in Logistics / Supply Chain, Engineering and Commerce. (Fresh graduate are welcome)

Responsibilities:

• Perform front desks duties such as attending to patients’ registration, crowd control, answering of phone-calls for appointments, questions and answer and assist doctor’s needs.
• Dispensary of medication
• Assist Clinic Manager in her responsibility towards the over-all performance of the clinic with support from the Operation Department.
• Provide excellent customer service.
• Oversee and establishes inventory standards for medications, supplies and equipment. Stock taking and ordering of stocks.
• Maintenance of clinic’s cleanliness and appearance.
• Other other duties assigned

Requirements:

• Diploma in any discipline / GCE 'A' Level / 'O' Level / Higher NITEC
• Good team player with strong interpersonal and communication skills
• Highly motivated, independent and adaptable to change
• PC / computer literacy and ability to work in a fast-paced environment.
• Good interpersonal skills, Service oriented and a good team player
• 5.5 days week

Our client is a Science Industry. Due to their current expansion plan, they are looking for a Site Support Specialist (Inventory Management) to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Manage delivery of laboratory supplies (consumables, chemicals, reagents) from suppliers to customer stockrooms and points-of-use
• Perform goods receipt in ERP systems upon receiving supplies
• Monitor and adjust stock levels based on usage data, ensuring timely replenishment
• Conduct inventory checks to ensure products are within recommended levels and not expired
• Deliver supplies to customers' work areas reliably
• Provide site support for inventory management services as per customer requirements
• Maintain cleanliness and organization in stockroom and point-of-use areas

Requirements/Qualifications:

• ITE or Diploma in Science or related discipline
• Experience with ERP systems and logistics preferred
• Intermediate proficiency in Microsoft Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Job Description:

• Attend to patient enquiries over the counter to provide information on clinic services
• Update patient registration information and process medical records in accordance with standard operating procedures and clinic guidelines
• Provide quality customer service to patients
• Assisting in all day-to-day administrative duties.
• Ensure proper maintenance of clinic facility for cleanliness and positive image
• Perform other ad-hoc departmental tasks/activities as assigned by the management.

Job Requirements:

• Min N/O level and above
• No working experience is required as on-the-job training is provided

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

• Salary: Basic $2,800-$3,300+ AWS
• Working hour: Monday to Friday 8am to 5pm | Alt Sat 8am-12pm
• Working location: Bishan / Marymount

Job Description:

• Report to service manager directly.
• Work closely with Maintenance Sales Manager
• Brainstorm with team on day-to-day technical problems on the Automatic Door System.
• Attend to servicing and breakdown troubleshooting for automatic doors and all other related works.

Requirements:

• Min. ITE / Diploma in Electrical Engineering
• With Experience on electrical / Automatic Door System.
• Relevant experience in construction industry is preferably.

Tong Wei Chin (Reg No.: R24123803)

The Supreme HR Advisory Pte Ltd (EA No: 14C7279)

Our client is a Science Industry. Due to their current expansion plan, they are looking for a Site Support Specialist (Inventory Management) to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Manage delivery of laboratory supplies (consumables, chemicals, reagents) from suppliers to customer stockrooms and points-of-use
• Perform goods receipt in ERP systems upon receiving supplies
• Monitor and adjust stock levels based on usage data, ensuring timely replenishment
• Conduct inventory checks to ensure products are within recommended levels and not expired
• Deliver supplies to customers' work areas reliably
• Provide site support for inventory management services as per customer requirements
• Maintain cleanliness and organization in stockroom and point-of-use areas

Requirements/Qualifications:

• ITE or Diploma in Science or related discipline
• Experience with ERP systems and logistics preferred
• Intermediate proficiency in Microsoft Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

• To plan, develop and implement the organizational strategy and framework for patients’ relations and positive experience in the patients' journey of care in Community Hospital.
• To oversee and be responsible for the communications and patients’ relations matters of Community Hospital, through befriending and building a strong rapport with the patients and their family.
• To collaborate with HODs and line staff to operationalize the patients experience strategy.
• To provide expertise and resources in educating the HODs and line staff in the philosophy and techniques of patients experience improvement.
• To set benchmarks/targets for evaluating the effectiveness of the patients’ relations services and programmes for the purpose of continuous improvement.

Requirements:

• Atleast 5 years of Patient Relation Service Management experience preferably in healthcare industry
• Immediate starter is preferred

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R2093254

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Looking for Financial Enthusiasts to join our team. Leads will be provided to you!

If you have a passion for finance or interested to see how the finance industry is like,

we want to hear from you! You will play a vital role in helping our clients achieve their

financial goals!!

Previous work experience is not mandatory; we warmly welcome candidates of all

experience levels.

What we offer:

• 1 to 1 mentorship will definitely be provided by experienced professionals with up to 20 years’ experience.
• Gain comprehensive knowledge in personal finance, investments in various asset classes.

You will learn how to:

• Analyse and manage client’s financial portfolio.
• Providing advice based on clients’ financial and protection needs.
• Acquisition of new clients and maintaining relationships with existing clients
• Learn and adopt new plans to enhance the client’s financial portfolio through insurance, savings, and investment.

Requirements:

• Currently pursuing a diploma/degree or graduated with either.
• 21 and above (Regulatory requirement)
• Relevant certifications and licenses are a plus. (Not compulsory)
• Exceptional interpersonal and relationship-building skills.
• Results-driven and committed to delivering excellent client service.

Benefits:

• Up to $5,000 monthly basis allowance with attractive performance-based incentives such as commission and overseas trips
• Joining bonus is provided as well!
• Work-life balance; flexible working hours
• A vibrant & supportive team environment

This position is an additional headcount within the team to enhance client support and service delivery.

Responsibilities:

• Client Assistance: Provide exceptional service to clients by addressing inquiries, resolving issues, and ensuring a positive experience.
• Administrative Support: Assist Relationship Managers (RMs) with scheduling meetings, maintaining accurate client records, and performing other ad-hoc tasks assigned by RMs.
• Documentation Management: Handle the preparation, review, and processing of account opening documents, investment transactions, and compliance-related paperwork.
• Coordination: Collaborate with internal teams, such as compliance and operations, to ensure seamless service delivery.
• Reporting: Generate and distribute reports on client portfolios and investment performance.
• Relationship Management: Build and maintain strong relationships with clients, understanding their financial goals and needs.

Qualifications:

• Basic understanding of finance, business, or a related field.
• Knowledge of compliance and KYC processes is advantageous.
• Previous experience in wealth management or financial services is preferred, but not required.
• Strong communication and interpersonal skills.
• Proficiency in financial software and Microsoft Office Suite.
• Detail-oriented with strong organizational skills.
• Ability to speak and write Japanese is a plus, but not mandatory.

Skills:

• Ability to multitask and manage time effectively.
• Strong analytical and problem-solving skills.
• Customer-focused with a positive attitude.

Salary: Negotiable based on experience.

Join a leading education provider at the forefront of innovation, offering dynamic programs in Robotics, STEM, Coding, and Artificial Intelligence.

Their mission? To ignite a passion for these cutting-edge fields and equip students for success in a tech-driven world.

First Konnection is Here to Help!

We are the authorized Education Recruitment Specialist for this exciting opportunity. We work closely with employers to ensure that your application is handled with care and attention. If you're passionate about Robotics, STEM, Coding, and Artificial Intelligence, this role is perfect for you!

Role Overview

As a Centre Development & Communication Specialist (Robotics Education), you will play a key role in ensuring the smooth day-to-day operations of our Jurong East Centre, while occasionally supporting the Punggol branch. This is a hands-on role where you’ll assist both students and parents, providing exceptional service in a dynamic, technology-focused environment.

Key Responsibilities

• Manage enquiries from students and parents in person, via phone, or email.
• Maintain accurate records and documentation for the center.
• Assist in scheduling, inventory management, and general administrative duties.
• Support trainers and ensure smooth coordination between staff and students.
• Occasionally travel to other locations for meetings or to cover absent staff.
• Work on weekends, as this is the busiest period.

Who We Are Looking For

• Excellent customer service skills and a friendly, approachable demeanor.
• Strong organizational skills with the ability to multitask.
• Proficient in English (spoken and written).
• Experience in administrative roles is an advantage.
• Familiar with MS Office (Word, Excel) and Google Drive.
• Comfortable working both independently and as part of a team.
• Willingness to work on weekends and occasionally travel to other centres for work.

Working Hours

• 5½-Days' Work Week: Weekdays (Mon, Thu, Fri) from 1:00 PM – 8:00 PM; Tuesday from 1:00 PM – 4:00 PM.
• Weekends (Sat & Sun) from 8:30 AM – 6:00 PM.
• One-hour break on weekends and 30-minute breaks on other weekdays (except Tuesday).

Join a team where your experience is valued, and your passion for education can truly flourish!

EA Registration No.: R23111820 (Ben Chang)

EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Join Our Team!

Are you known for being meticulous, dedicated to completing tasks, and have a positive, can-do attitude? Do you thrive in a collaborative environment and enjoy working as part of a team? If so, we want you!

This is a permanent, full-time position. Candidates should be comfortable using IT systems such as Microsoft Office or Google Workspace to carry out their tasks efficiently.

Key Responsibilities

1) Customer Service

• Attend to customers at our Customer Service Centre and respond to customer inquiries across various communication channels in a professional and timely manner.
  
• Participate in projects aimed at improving customer service levels and enhancing engagement with our customers.
  

2) Administrative Support

• Provide general administrative support to various departments as needed.
  

3) Vendor Management

• Coordinate deliveries with logistics partners and ensure deliverables are met efficiently.
  

4) Miscellaneous Tasks

• Provide support to other business areas as required.
  

Reporting Structure

You will report to the Business Support Assistant Manager.

Working Hours

Monday to Friday, 9 AM to 6 PM, with the option to start up to 1 hour earlier and finish accordingly.

What We Offer

• Training Provided: Full training will be given to ensure you succeed in your role.
• Competitive Salary: Salary will be commensurate with experience.

Only Singaporeans or Permanent Residents (PRs) need apply.

Thank you for your interest in pursuing a position at SodaStream Singapore!