Total 4,210 technical support job vacancies in Customer Service category in Singapore

Responsibilities

• Responds to employee enquiries, providing support on hardware and software issues.
• Keep communication with the employee open to avoid any misunderstandings.
• Work closely with the regional team to ensure that group practices and standards are followed.
• Follow the IT Policy and Procedures; comply with all internal and external regulations.
• Work closely with external vendors for the best interest of our company.
• Working outside of office hours may be required.

Skills and Qualifications

• Ideally 4-6 years of IT support experience within the financial services industry.
• Experience in supporting voice systems (BT Turret or Cisco IP Telephony) is preferred.
• Network and Data Centre operation experience is favorable.
• Minimum 3 years solid trading floor support (preferrable supporting Fixed Income).
• Strong vendor management skills are required.
• Have the ability to work as part of a team whilst also being comfortable working without supervision.

If you are interested in this position, please click “Apply Now” and we will review your qualifications & reach out to you for further discussion & next steps.

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502

Registration No: R1876903

Our client is a global MNC, one of the most established pioneers in the Chemical industry. Due to business needs, they are now recruiting a IT Support Engineer to be part of their IT Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of IT Support Engineer:

• Provide operational support and administration for system infrastructure.
• Monitor performance of regional system and storage infrastructure and resolve technical issues.
• Ensure comprehensive monitoring of infrastructure and services, enabling clear visibility and awareness of potential failures or gaps at regional level.
• Identify and resolve problems/issues, collaborating with multiple vendors to determine root causes and implement suitable solutions.
• Maintain accurate documentation of current configurations in the Knowledge Base.
• Assist in implementing approved infrastructure changes, maintenance routines, and updates/upgrades for components.
• Conduct data backups and execute disaster recovery operations.

Requirements:

• Degree in Computer Science / Information Technology
• 2 – 4 years of relevant experience with Hardware Systems

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsibilities:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills
• Proficient in verbal and written English

Responsibilities

1) Provide cleaning services;

2) Provide logistics support for school events e.g. moving and arranging tables and chairs;

3) Closing of school and keep school facilities safe and secure;

4) Supervise and escort the Authority’s appointed term contractors who are carrying out facilities management services in school;

5) Check on the existing stock of cleaning supplies and toilet supplies and feedback to Operations Manager for replenishment of stock;

6) Carry out administrative roles (such as receiving and inspecting goods and/or services, compiliation of delivery orders) to assist the Operations Manager;

7) Report building faults to Operations Manager;

8) Any other operational support services duties as assigned by the Authority.

Qualification:

1) The Personnel must have at least a Primary 6 local school education or equivalent.

2) The Personnel should preferably have experience in providing cleaning services.

3) The Personnel should preferably have experience working in customer-service related jobs.

4) The Personnel must be physically able to provide logistics support for school events.

5) The Personnel must know how to use WhatsApp Messenger application or equivalent to take photos for reporting of building faults.

Contract Period: From 1 Jul 2024 to 30 Jun 2025.

Working hours: Mondays to Thursdays: 10:00am to 7:00pm, inclusive of 0.5hr lunch break; Fridays: 10:30am to 7:00pm, inclusive of 0.5hr lunch break.

For quick reach please email your CV to [email protected]

*Roaming or Onsite positions

5-days work week / w CPF / w Leave Entitlement / w Performance Bonus

• Duration: Renewal contract with benefit (AL, MC, Medical claim) & perm role

Responsibilities

• Maintenance of IT peripherals including backup & recovery
• Set-up, installation, re-installation or migration of IT peripherals
• Relocation of IT peripherals within premises
• Provide onsite support at client's premise, remote support by phone & email, and standby support. Handling clients/ end-users IT related requests
• Troubleshoot hardware & software issues
• Users profile administration
• Interface with other IT maintenance vendors for problem reporting. Place service call and follow up until the problem has been resolved.
• Installation and configuration of software according to customer standard

Requirement

• Minimum ITE / Diploma in IT or equivalent
• At least 1-2 year(s) of working experience in IT field
• User support experience is preferred
• Basic networking support & supporting in OS platform
• Have Customer Service Skills/ Good Communication Skills/ Team Player/ Take Initiative
• Able to work under pressure and in a fast paced environment

Others

• Might subject to client’s office working hours
• Possible of OT depending on projects

Commodities Operation (Trade Support - Commodity)

• 6 months contract
• Office Location: Central

The Client

• US Global Investment Bank
• Fast-paced work environment
• Dynamic work culture

The Opportunity

• Build and maintain strong Business relationship with various teams – Sales, Trading, Technology and other stakeholders to ensure timely resolution on complex issues
• Manage Real-time trade booking exceptions internally between the Trading and Sales desk Coordinate with external clients and internal teams for timely execution on Economic Affirmations , Legal Confirmations and Trade Settlements
• Monitor operational risk throughout trade processing life cycle Partner with Legal, Compliance and Operations team to ensure full compliance with financial regulatory reforms, internal risk management protocols and industrywide market practice
• Implement Firm polices for governing the confirmation process to strengthen fraud prevention controls globally
• Support buildout of systems and process to accommodate regulatory, industry, and new business initiatives
• Collaborate with regional and global Operations teams to execute on broad base strategies and projects

Your Background

• Degree in Banking or Finance or equivalent.
• Minimum 2 years of relevant experience in Trade Support / Documentation experience, ideally within Commodities, will be an added advantage
• Understanding of derivatives, Commodities market knowledge would be an advantage.
• Proactive, enthusiastic, and creative approach with very high attention to detail
• Ability to prioritize and multi-task in a fast-paced environment
• Highly collaborative and team-focused with ability to interact effectively with a wide range of individuals
• Effective problem solving and critical thinking skills along with the ability to use discretion and good judgment
• Excellent team player, able to work well inside a group and broadly across an organization; able to work independently and as a self-starter, as appropriate
• Multitask and remain composed in high pressure environment with proven ability to organize and prioritize own workload and drive results
• Strong written and verbal communication skills; demonstrated confidence in communicating in a variety of forums and with varied audiences
• Attention to details and a sense of urgency in escalating and resolving outstanding issues

Interested parties please click "Apply Now" or contact Chevelle (EA Reg no: R1762272) at [email protected]

Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248

Contract Duration

· 3 Months (1 July 2023 to 30 September 2023)

Working Location

· Woodlands

Working Hours

· 5 Days (Mon to Fri: 9.5 hours per day between 6.30am to 7.00pm (depending on shift), inclusive of 1 hour lunch break)

· Service not required on public holidays. However, service may be required on Saturday or Sunday if there are school activities.

Offered Salary

• S$1,740 per month

Requirements

· Applicants should preferably have prior experience in maintaining of premises and logistics duties.

Job Description

· General maintenance of the school’s premises & equipment

· Distributing of snacks to the MK classes

· Providing logistical support for school events and activities including carrying and arranging of furniture and equipment

· Any other duties assigned by the supervisor, OM, AM or the School Leaders

· Officer deployed to MK will be required to undergo a food hygiene course and complete a Declaration on Measles, Mumps, Rubella and Varicella

Responsibilities:

• Perform troubleshooting for client platform related problems.
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated.
• Provide timely status updates to relevant parties.
• Perform service request related to client platforms.
• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
• Involve in client platform implementation/upgrade project.
• Manage client platform implementation/upgrade project.
• Perform on research/evaluation of client platform tools.
• Provide systems related technical advice to customers or project team.
• Manage client platform management systems.
• Manage systems changes through change request process & provide status reports to the relevant parties.
• Perform client platform related presales tasks.
• Gather business &/or application requirements on the infrastructure to perform the infrastructure requirement analysis & design.
• Ensure service level meet requirement. Propose and implement action plan when required.
• Established facility management standards/best practices to ensure
• operation consistency across project/facility management teams.

Requirement:

• Minimum NITEC in IT relevant discipline (CH)
• Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals
• Knowledge of operating systems, software applications, and remote connection systems

Working Day: Mon to Fri

Working Hours: 9am - 6pm

Office Location: Kaki Bukit

Salary: $3,000 - $3,600

Job Summary:

Candidate will be stationed at Client’s premises and provide support for client’s IT administration and related support for users

RESPONSIBILITIES:

• Support on-site and remote end-users to resolve IT-related issues (hardware/software/network) on their notebooks/desktops and related peripherals.
• Resolve issues that occur outside work hours whenever needed.
• Other tasks and projects as assigned by Manager or Management.

QUALIFICATION & EXPERIENCE:

• ITE/Diploma in Information Technology from recognized institutes.
• Proven work experience as a Desktop Support Engineer, Technical Support Engineer, or similar role for about 2 years or more.
• Hands-on experience and knowledge in troubleshooting and deploying Windows 10
• Hands-on knowledge and experience in troubleshooting desktop, printer, scanner, RF scanner, label printer, and laptop issues
• Hands-on experience and knowledge in troubleshooting user and support of MSOffice products
• Basic support of Office Network, Shared Drive, Wireless and VPN connectivity
• Basic Support and Troubleshooting of other desktop software used by the office
• Basic support on iPhone / iPad / Android phones
• Knowledge of IT procurement, order and delivery process flow and protocols
• Ability to leverage on available tools such as subscription services, internet or other online services to support functions
• Provide support of general IT request like VC connectivity/ Mobile Email Activation.
• Ability to prioritize, manage and perform under pressure to meet SLA’s.

Interested applicants may choose to apply / Contact me your updated resume for our consultant to find you a suitable oppurtunities

Contact Number : +65 90839650

LIM JUN SHENG Reg No: R22104301

The Supreme HR Advisory Pte Ltd EA No: 14c7279

• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician
• Good understanding of computer systems, mobile devices, mobile applications and other tech products
• Installation, configuration, and troubleshooting
• Knowledge in network system security
• Liaise with vendors on new IT purchase and implementation
• Excellent problem-solving and communication skills
• Any other ad hoc tasks assigned by supervisor

Benoi (Tuas)

8.30am to 5.30pm

up to $3600

Office admin/Business Support Specialist (6 months) renewable & convertible

Tpt pick up at Potong Pasir, Clementi, West Coast, Yew Tee, CCK, Jurong West, Woodlands, Punggol (7.10am), AMK & Serangoon

Responsibilities

• Manage accounts receivables process from invoice generation to payment collection.

• Coordinate with sales to ensure accurate and timely invoicing.

• Monitor customer accounts to track outstanding payments and follow up on overdue invoices.

• Attend to enquiries on product sales and stock availability.

• Prepare proposals related to relevant products for customers / distributors / dealers.

• Communicate with Marketing / Factory for pricing, lead time and update sales information regularly.

• Update pricing / brochures / templates of air compressors & related products.

• Compile and provide sales reports.

• Negotiate (within your authority limits) on behalf of the company for discount requests from distributors/dealers or customers while striving to maximize profit margin.

• Prepare and submit item creations, order change for orders and create new customer accounts.

• Maintaining proper & systematic filings of sales project files, library, and technical materials.

• Coordinate and arrange with customers sales related activities (e.g., user training, testing & commissioning etc.)

• Support ad-hoc office administration for the sales & service department.

Interested candidates, do submit your resume to: [email protected]

Telegram me at @jocelynchan
Jocelyn Chan
Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence number : 99C4599
Personnel EA License: R1331820
[email protected]

GetGo is Singapore’s largest and fastest growing carsharing platform that enables everyone with the freedom to drive, without the burden of ownership. Our vision is to be APAC’s #1 carsharing platform as we seek to create a mobility ecosystem that's shared and sustainable for all.

An exciting role within our Customer and Service Excellence team that supports the GetGo Singapore community. You will be the bridge between the GetGo community and various business functions such as Operations, Marketing, Enforcement, Tech, and Customer Service. You will adopt a data-driven and community-centric approach to build and nurture hundreds of thousands of customers across their journey with GetGo.

Day to Day Activities

• Provide excellent customer service to GetGo’s customers
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• Share clear and accurate information when attending and responding to queries on GetGo’s official communication channels, including but not exclusive to live chat and emails
• Resolve customer enquiries and disputes efficiently, and escalate issues promptly when required
• Encourage and influence an excellent service mindset in the CX team and affirm positive behaviour
• Dealing with service failure and crisis management

Who We Are Looking For

• Passionate team member who loves to serve
• Minimum two (2) years experience as a Customer Support Specialist or similar Customer Service role, preferably with live chat support background
• Experience using help desk software such as Intercom, Zendesk is preferred
• Proficient in using Microsoft Office applications such as Excel, PowerPoint, Word
• Excellent verbal and written communication skills is a must

Why You Should Join Us

• Be part of the fastest growing and largest carsharing technology company in Singapore
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• An opportunity to experience an open, inclusive, and culture-first work environment

Strong Personal Alignment With Our GetGo Values

• Driven by Purpose
• Stay Curious and Humble
• Collaborate with Empathy
• Make it Better
• Get It Going!

Job Description

• Responsible for the installation and daily operations support for facility management of client platforms to meet agreed business needs & service levels.
• Perform troubleshooting for client platform related problems
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated.
• Provide timely status updates to relevant parties.
• Perform service request related to client platforms.
• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
• Involve in client platform implementation/upgrade project.

Skills Required

• Minimum 1 year relevant experience in providing desktop support
• Proficient in Microsoft Windows / Windows XP / Microsoft Office
• Experience in providing desktop support to senior management

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

As a Customer Support Specialist you will provide a helping hand to our Customers who are growing their business with HubSpot.

Our Support team quickly adapts to customer needs to deliver a human and consultative support experience through creative problem-solving and a thorough knowledge of how HubSpot works.

In this role, you’ll get to:

• Develop deep knowledge of the HubSpot software
• Partner with our customers to effectively resolve issues through phone, email and chat.
• Answer how-to questions and help customers navigate a variety of tools within HubSpot
• Diagnose software issues and engage with our product and engineering teams using established processes
• Provide support & guidance to marketers, salespeople, and service professionals across our customer base that use the HubSpot software
• Communicate thoughtful, customized solutions that help customers move forward and grow their business
• Collaborate with internal teams such as account managers or sales teams, and identify opportunities for existing customers to use more of our platform or services
• Show composure, resilience, and flexibility as customer needs evolve and case volume changes.

We are looking for people who:

• Fluent in English and Japanese
• Find creative problem solving fulfilling & challenging
• Are self-motivated & eager to learn
• Thrive in a dynamic environment and are comfortable with ambiguity
• Adapt quickly to changing priorities and customer needs
• Passionate about working with customers and finding solutions that make their goals possible
• Outstanding communicator, articulate, fluid conversationalist
• Interested in building technical skills and learning about HTML, CSS, APIs and more

• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician
• Good understanding of computer systems, mobile devices, mobile applications and other tech products
• Installation, configuration, and troubleshooting
• Knowledge in network system security
• Liaise with vendors on new IT purchase and implementation
• Excellent problem-solving and communication skills
• Any other ad hoc tasks assigned by supervisor

Job Description:

• Qualify for and perform routine validated test methodologies on finished products, special projects or specified testing as directed in accordance to Standard Operating Procedures (SOPs)
• Process and post all technical data to work request management and submission system
• Conduct all assigned work in compliance with our organization’s safety and quality requirements
• Get direction from Team Leader on work assignments
• Replenish and track laboratory samples, consumables and reagent inventory
• Maintain equipment records
• Perform daily laboratory housekeeping and routine basic equipment maintenance
• Communicate immediately any product testing deviation, instrumentation failures/issues, or any other laboratory anomalies directly to Team Leader.

Job Requirements:

• Possesses a Diploma in Sciences or Engineering

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

We are looking for IT Support Engineers who possess a strong understanding of fundamental IT concepts, proficiency in operating systems like Linux and Windows, expertise in hardware management, and outstanding problem-solving abilities.

This position entails monitoring and maintaining the functionality of company computer systems, which includes installing and configuring hardware and software, as well as troubleshooting technical issues.

Essential Skills:

1) Proficiency in hardware installation/troubleshooting, including resolving memory issues, display problems, HDD installation/replacement, etc..

2) OS installation including various versions of Windows and Linux.

Demonstrate the ability to work well with others :

· the ability to work well with others.

· Knowledge of computer operating systems, hardware, and software.

· analytical thinking skills.

· Knowledge of engineering science and technology.

· to be thorough and pay attention to detail.

· customer service skills.

· excellent verbal communication skills.

ACR Tier 1 functions and responsibilities (not limited)

1. Respond to the incoming enquiries/incident/request/alerts (Call, Email, Webchat, EUP, IVR handling, Monitoring consoles)

• 1st level troubleshooting of in supported systems
• i.e. Workplace; Server; Network; Microsoft 365; Secure Access Service Edge; Point of Sale
• Security event monitoring
• Server and network availability and performance monitoring
• Password reset and unlock
• Perform log & route [to higher tier or Resolver Team(s)]

2. Record and manage all transactions/ cases in Service Management System

3. Broadcast notifications to the relevant parties

4. Provide timely status update, follow up on cases escalated until closure within the service level agreement.

5. Ensure daily tasks are executed according to the Standard Operation Procedure

Deskside/Desktop Support Engineer

We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Working Hours:

• Mondays to Fridays: 9:30am to 7:00pm, inclusive of one (1) hour lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Job Description:

• Provide support in general upkeep of equipment and workplace
• Provide logistical support for school events and functions including arranging of furniture and equipment
• Perform gate duties and traffic control to ensure safety of students moving in and out of the school premises

Job Requirements:

• Completed primary school education and preferably have some experience in general upkeeping of equipment/workplace, logistic orgeneral operations support
• Preferably be able to converse in English or Mandarin
• Able to provide logistical support including arranging of furniture and equipment
• Able to take instructions and duties assign by supervisor

Interested candidates please submit your resume/CV and include the following details:

1. Full name as per NRIC

2. Date of birth (for CPF calculation)

3. Residential address (for job matching by location)

4. Minimum expected salary

5. Relevant education/qualification certificates and testimonials

You are expected to collaborate with Tokyo HQ, Department Heads of IT and local IT staff at offices and subsidiaries in Asia-Oceania region. The roles include but not limited to the followings:

· Collaborate effectively with various colleagues within the IT department at Tokyo HQ, as well as with local staff in offices and subsidiaries across the Asia-Oceania region.

· Manage regional rollouts of IT initiatives, including digitalization projects (generative AI, business intelligence tool, etc.), ensuring on target delivery.

· Assist in improving IT implementations within the region, as well as attending to requests for advice from entities in the region.

· Review each local offices’ own IT projects, provide advice and support to ensure success of them.

· In response to subsidiaries' requests, provide IT knowledge and support work for solving problems.

· Effectively handle all written communications including the preparation of technical documentation such as policies, project plans, and reports in Japanese and English. Ensure comprehensive understanding and management of written instructions and project documents to address gaps and drive project success.

· Conduct IT seminars (security awareness improvement, digitalization, IT governance, etc.) and maintain training materials in Japanese and English.

Coordinate the annual regional IT Conference.

Job Requirements

· Well-versed technical skills of IT infrastructure (PC, server, LAN, internet, Microsoft365, etc.)

· Knowledge of application software and general business process (Accounting, HR, etc.)

· Advanced proficiency in Japanese and English (listening, speaking and writing) to communicate effectively through phone calls, emails and/or meetings with Tokyo HQ, Mitsubishi Corporation’s group companies and/or local and/or Japanese staff.

· Working professional proficiency in Japanese and English - Able to fully participate in online, in person interactions and work independently in Japanese.

· Cross-cultural efficacy to facilitate effective communications with Tokyo HQ and regional offices.

· More than 3 years’ experience in abovementioned requirements.

Senior Deskside Support Engineer (VIP Support)

We are looking for experienced full-time senior deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Providing level 2 End User Computing support for VIP users both onsite and remote
• Well verse in Windows OS and MS office applications.
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for MAC, IOS, and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Familiar with Service Desk ticketing systems and process.
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• With more than 6 years of IT deskside support and solid experiences in providing VIP support both onsite and remote
• A good team player.
• Confidence with excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written English communication skills and ability to interact with other teams.

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Operation Support Engineer (Office Hours)

(Gov project, stable role) x 5

Basic Salary $3800 - $5200 + Standby Allowance + Performance Bonus + Other Benefits

Responsibilities:

• Manage, maintain, and support network, desktop & server infrastructure which includes setting up and maintenance of servers, storage equipment and conducting backup and data recovery activities
• Responsible for patch management (rollout of server patches), systems security hardening and antivirus deployment (rollout, support and monitoring)
• Experience in supporting Windows and Redhat Linux Operating Systems

Requirements:

• Diploma/Degree in Computer Science/ Computer Engineering or InfoComm Technology
• Min 2 to 3 years relevant working experience
• Experience in SQL Server
• Knowledge in Active Directory, DHCP, DNS, Group Policy
• Experience in supporting Windows and Redhat Linux Operating Systems
• Experience working in cloud environment
• Knowledge in troubleshooting skills and experienced and skilled in Windows scripting
• Able to perform standby duties

Additional Info:

• Stable role, Government Project (Singaporean Only)
• Working hours: 8:30am – 6pm (Mon – Fri)
• Location: Near Outram Park MRT

Singaporeans Only, security clearance required.

The Operation Specialist is responsible for assessing, supporting, and promoting the welfare of Foreign Workers within the company in direct communication with the Training Leader and Deputy Site Leader.

Salary up to $3800

Location: Loyang

Essential responsibilities:

Workers’ welfareadministration, coordination, and support of Foreign Worker Tenant service (FWTES).

• Contract tracing on worker’s employment and residing location.
• Updating company policies and ensuring legal compliance.
• Acting as the first point of contact for Foreign Worker queries on housing.

Training developmentadministration, coordination, and support for training activities such as.

• Internship / Apprenticeship program
• Career Conversion Program
• Liaise with education institution and government agencies, auditors and other external parties when necessary.
• Maintain proper filing, archiving of supporting documents for audit purpose.

Qualifications / Requirements:

• Degree/Diploma from reputable academic institutions with 0-3 year of relevant working experience.
• Working independently to promote and assess the welfare of Foreign Workers (FW).
• Perform interviews of FW and audits of their living space to ensure their well-being. Provide guidance to FW in line with MOM rules to ensure their place of stay and the landlord are working in line with established regulations.
• Support HR as needed when FW need to return to home country on an urgent basis.
• Support the Training Leader in admin matters as assigned.
• Experience in government grant administration will have an added advantage

Desired Characteristics:

• Able to work outside office with flexible work hours as needed to accomplish the assign tasks.
• Able to navigate independently to FW places of stay during second shift hours to conduct assessment.
• Ability to work independently and follow through with the process
• Self-motivated, independent, and meticulous with an eye for detail

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E EA License No. 01C4394 • EA Registration No. R21103542 (Ling Kai Jin)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Description:

• Provide first level troubleshooting of devices, maintenance of laptops and tablets.
• Installation and configuration of operating systems and software for users
• Assist users on operating system, email, hardware, and software related issues.
• Deployment of PC, notebook and printers as requested by users.
• Assist in troubleshooting network and wireless connectivity issues.
• Respond to incidents at timely manner, investigate and provide temporary or permanent solutions of escalated incidents.
• Monitor Service Level Agreement and provide regular reporting in timely manner to relevant party.
• Coordinate with 3rd party or equipment vendors to resolve problems
• Other ad hoc duties assigned.

Requirement:

• Proven experience in IT support or a related role.
• Proficiency in troubleshooting hardware issues.
• Strong knowledge of Windows operating systems.
• Ability to communicate technical information effectively to non-technical users.
• Excellent problem-solving skills and attention to detail.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Knowledge of networking concepts such as TCP/IP, DNS, DHCP, and VPN.
• Experience with hardware installation, configuration, and maintenance.
• Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP) are a plus.
• Willingness to learn and adapt to new technologies and processes.
• Strong customer service orientation and interpersonal skills.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: VIvian Chung Fhui Tiin
EA Personnel Reg No: R22106436