Total 4,280 technical support job vacancies in Customer Service category in Singapore

Responsibilities and Duties:

• Attend to user to solve reported IT issues.
• Windows OS installation, Microsoft Outlook configuration for email and troubleshooting.
• Basic wire/wireless Networking, NetworkPrinter installation/ File Server.
• Network Mapping & Basic knowledge on Cloud
• Setting up Office 365 email administrator
• Windows Server AD implementation, Configuration and Support.
• Setting up of new PC and data transfer to new PC/Desktop/Laptop.
• To ensure endpoint encryption is activated for computers and defined device.
• Responsible to install the organization’s standard and approved applications on computers and mobile devices.
• Service Asset and Configuration Management (SACM) of end user system
• 1st level troubleshooting for network issues and telephony system.
• To assist and liaise with IT Backend team members and users when there are reported IT-related incidents.
• Installs, maintains, and troubleshoots required client and hardware, whether onsite or remotely.
• To deliver support to an organization’s desktop, laptop to ensure all computers, network connections and software are functioning smoothly.
• Escalate to vendor and follow through for all hardware failure.
• Liaise on any requests for related matters including requests for quotations.
• To be the single point of contact for all correspondence between vendor and users.
• Assisting the Projects Engineers with new implementations and migrations
• Troubleshoot and resolve all hardware, operating system, software and application problems relating to desktops, notebooks, printers, mobile devices and PC peripheral.
• Setup and deploy smart-phones (Android, iOS) and tablets (Android, iOS).
• Install / Remove computer software and applications.
• Work with Helpdesk team for ticket escalation and reporting
• Document maintenance for all computer systems and network infrastructure.
• Timely submission of work log report and monthly attendance report
• Attend weekly/scheduled engineers meeting.
• Willing to gain experience in design, maintenance, and support of a Microsoft AD, SCCM Exchange infrastructure including performance, capacity, and recovery technologies

KEY DUTIES AND RESPONSIBILITIES

1. Server Administration, Maintenance and Backup

2. Provide IT support to end users

3. Maintain user login and email accounts

4. Setup and issue laptops to new joiners

5. Support IP Phone System

6. Support Office Applications

8. Setup Printers

Responsibilities:

• To coordinate, maintain and support the Company’s IT including emails, printers, office applications, servers, and support staff who work remotely.
• Managing hardware and software (laptop, windows, and office software); including other office equipment and facilities upkeep, maintenance, replacement, and new purchases of inventory;
• Provide IT support to users primarily on Windows 10 platform.
• Perform problem diagnostic and escalation as necessary to IT vendor to resolve IT issues.
• Troubleshoot and maintain office network, PC hardware and software system.
• To assist in hardware and software procurement.
• Participate in ad-hoc projects as per assigned by IT Manager.
• Perform other IT support responsibilities as assigned by IT Manager.

Requirements:

• Must possess at least a diploma in Computer Study or Information Technology or equivalent.
• Proven 3 years of working experience in IT Support and Operations.
• Strong administrative knowledge in MS Office 365, Windows 10, Windows 11 and network protocols.
• Good knowledge and able to handle all network-level problems.
• Self-motivated and to be able to work independently or as a team with a good service aptitude and enjoy working in a fast-paced environment.
• Strong interpersonal and communication skills.
• Meticulous and excellent administrative work.
• Proficient in Microsoft Office

Responsibilities:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills
• Proficient in verbal and written English

Mandatory Skills

Job Overview

The role involves coordinating between Application and Infrastructure Teams to implement Infrastructure Requirements for Applications.

Responsibilities and Duties:

• To coordinate in setting up Infrastructure and support Application Infra needs.
• Ensure Operating system, Middleware, Database performance ,Security /Bug fix patches , EOS and security (ISCD) compliance in accordance to the bank standards.
• Provides hands on technical expertise (SME) , senior level technical guidance to application team as necessary.
• Assist and respond promptly to incident, investigate and provide temporary/permanent resolution to incidents escalated with respect to Middleware/ Operating system/ Database performance, capacity, resiliency, stability, replication and other key aspects.
• Researching and recommending solution that best meet business needs and enterprise operational requirements.
• Provide technical support to application development teams.
• Evaluate releases of Middleware, Operating system, Database components and its tools to ensure entire environment is complaint with no/minimal impact.

Requirements:

• Knowledge in Kubernetes, Docker, Jenkins, DevOps, other Container platforms.
• Knowledge in Linux OS, Wintel OS, MariaDB or Any Other databases.
• Knowledge in Networking (F5 GTM/LTM or any other SLB).
• Minimum 5 years of professional experience and minimum 3 years of relevant experience.
• Willing to work in shifts and in weekends.
• Team player to work with multiple teams and teammates.

• Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office
• Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers
• Provide user data and application recovery
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software
• Use tools and methodologies to load, copy and customize operating system configurations for deployment
• Responsible for tracking hardware and software inventory
• Familiarize end users on basic software, hardware and peripheral device operation
• Take ownership and responsibility of queries, issues and problems assigned to the Desktop Support Engineers
• Works with vendor support contacts to resolve technical issues within the desktop environment
• Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible and any other authorised desktop applications & Microsoft or related security patches/Policies
• Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment
• Performs general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment
• Performs remedial repairs on computers, laptops, printers and any other authorised peripheral equipment
• Customize desktop hardware to meet user specifications and site standards
• Provide VIP support
• Resolve and update incidents with in SLA and also update stakeholders for P1 cases
• Update KB with solution provided

Join Skubbs: Where Passion, Innovation, Teamwork, and Excellence Converge!

Are you ready to take your IT career to new heights? Skubbs is seeking dynamic individuals who are driven by passion, thrive on innovation, believe in the power of teamwork, and are committed to delivering excellence. If you're ready to be part of a company that values these core principles, read on to discover why Skubbs is the perfect place for your professional growth.

Passion Drives Us: At Skubbs, passion isn't just a buzzword – it's the heartbeat of our organization. We are deeply passionate about leveraging technology to solve complex challenges and improve businesses. As a member of our team, you'll have the opportunity to work on projects that ignite your passion and allow you to make a meaningful impact.

Innovation is in Our DNA: Innovation is more than just a concept at Skubbs; it's a way of life. We believe in staying ahead of the curve by constantly exploring new technologies, methodologies, and solutions. If you're excited about pushing the boundaries of IT and love to explore innovative solutions, you'll find a stimulating environment here that encourages and rewards your innovative thinking.

Teamwork Makes the Dream Work: We know that the best results are achieved when diverse minds collaborate. At Skubbs, teamwork is integral to our success. We foster a collaborative culture where every voice is heard, and everyone's contribution matters. Joining Skubbs means becoming part of a team that supports and uplifts each other to achieve collective goals.

Pursuit of Excellence: Excellence isn't an option; it's our standard. Skubbs is committed to delivering top-notch solutions and services to our clients. Whether it's in coding, project management, or customer support, we strive for excellence in everything we do. If you share our dedication to producing high-quality work, you'll find a home at Skubbs where your pursuit of excellence is recognized and rewarded.

What We Offer:

• A fun, vibrant and inclusive workplace that values your uniqueness and contributions.
• Exciting projects that challenge you to expand your skill set and grow as a professional.
• A supportive environment where you'll collaborate with experts in various IT domains.
• Opportunities for continuous learning and development to keep you at the forefront of technology.

Responsibilities:

1. Assist to maintain and monitoring project plans, and project schedules.
2. Organize, attend, and participate in project meetings, when required.
3. Document and follow-up on important actions and decisions from meetings.
4. Provide administrative support as needed.
5. Assist in developing project strategies.
6. Assess project risks and issues and provide solutions where applicable.
7. Assist in ensuring adherence to processes, and all documentation is available and updated.
8. Provide the necessary system application support for projects launched.
9. Undertake project tasks as required.

Requirements:

• Willingness to learn and take responsibility.
• Good organisational skills.
• Good verbal and written skills.
• Effective in communication with internal and external stakeholders.
• Ability to work effectively both independently and as part of a team.
• Ability to work in a fast-paced and dynamic environment.

POSITION SUMMARY

Involves the completion of administrative and/or operational tasks relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities, dispatch activities and local customer service.

PRINCIPLE DUTIES, AND RESPONSIBILITIES

• Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members.
• Performs defined procedures and processes with accuracy and completeness. Ensures time commitments and deadlines are met. Processes may include use of manual procedures or local or regional systems. Verifies data and completes procedural checks against predefined processes or criteria to ensure accuracy and quality. Uses appropriate tools and equipment as required. May make decisions relating to procedural checks, including situations where the outcome is not clearly indicated. Seeks support of senior team members as required. Provides feedback on processes and procedures proactively, making recommendations for continuous improvement to senior team members.
• Investigates and resolves problems or exception situations using systems or equipment, as appropriate. May act as the focal point for specific types of resolutions within the department and across other teams. Makes decisions based on clearly defined criteria and escalates others as appropriate to senior members. As required, evaluates options, escalates and gains approval for solutions that are outside of established parameters. Supports implementation of corrective actions.
• Uses appropriate communication methods to understand and share information with customers, team members including vendor staffs and other departments. Supports team members and other departments during process changes including participating in the development of appropriate Job Aids, procedures & on-the-job training materials. May deliver required training in accordance with defined standards.
• Validates or completes accurate and timely reporting. Supports/research relevant data and collates for analysis and interpretation. Prepares reports as required and may include recommendations for areas of improvement. Inputs data to company systems. Ensures accuracy of own and others’ data and completes checks of system to ensure data integrity is maintained.
• Ensures ongoing compliance with defined FedEx processes and procedures, relevant legislation and external regulations, and predefined agreements. Ensures required approvals are sought throughout processes. Notifies management of any non-compliance issues as they arise.
• Works closely with customer, team including vendor staffs and other departments to ensure accuracy of information and completion of processes to deadline. Also includes contact with customers, vendors or employees, to investigate or resolve issues as required. Aligns and gains commitment to actions from the different stakeholders.

JOB SPECIFICATIONS

Academic:

• Secondary education or equivalent
• Fresh graduates are welcome

Experience, knowledge & attribute:

• Accuracy & Attention to Detail
• Microsoft Office & PC Skills
• Planning & Organizing Skills
• Interpersonal Skills
• Problem Solving Skills

• Install, upgrade, support and troubleshoot Windows 7, Windows 8.1, Windows 10 and Microsoft Office
• Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers
• Provide user data and application recovery
• Providing Remotely support.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software
• Use tools and methodologies to load, copy and customize operating system configurations for deployment
• Responsible for tracking hardware and software inventory
• Familiarize end users on basic software, hardware and peripheral device operation
• Take ownership and responsibility of queries, issues and problems assigned to the Desktop Support Engineers
• Works with vendor support contacts to resolve technical issues within the desktop environment
• Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible and any other authorised desktop applications & Microsoft or related security patches/Policies
• Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment
• Performs general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment
• Performs remedial repairs on computers, laptops, printers and any other authorised peripheral equipment
• Customize desktop hardware to meet user specifications and site standards
• Provide VIP support (When required)
• Resolve and update incidents with in SLA and also update stakeholders for P1 cases

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/ When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

This role is responsible for the execution of marketing initiatives for the Affluent and High-Net-Worth segment. This entails continual optimisation of customer touchpoints, improvement in customer experience and delivery of best in class initiatives under the Affluent and HNW loyalty programme.

Success in this role is centred on strong collaboration with Distribution Channels, Operations, Legal and Compliance and Technology team to offer best in class support for the sales force and data-driven engagement for the customers.

Job Responsibilities:

• To execute initiatives that strengthens the Affluent and HNW Loyalty Programme
• Optimise customer experience across the different touchpoints
• Optimise the effectiveness of communications, both digitally and non-digitally, to drive customer lifetime value by increasing the recency, frequency and value of interactions with customers
• Develop high quality customer communication based on data to develop insights and incremental customer loyalty
• Work with Technology Team to develop best in class capabilities to effectively connect with our customers across all stages in their customer journey via the customer app
• Support the Wealth Centre Manager in day to day operations
• Collaboration with enterprise-wide stakeholders in delivering outcomes to drive the HNW business

Job Requirements:

• Minimum 3 years of consumer or partner marketing experience in financial institution/ insurance industry
• Strong experience in engagement roles, with experience gained in leading financial institution/ insurance industry. Experience in managing High-Net-Worth Segment is an advantage.
• Experience in developing targeted customer communications, including development of creative briefs, conceptualising creative concepts and managing creative agency
• Good foresight in selecting partners to collaborate with to drive optimal outcome
• Self-starter with sense of urgency, ability to work without close supervision and positive attitude
• Strong communication and interpersonal skills to work with people at all levels and influence people from diverse cultural background

Job Description:

• Able to do simple Troubleshooting and interpret Technical Drawings.
• Perform equipment servicing, trouble-shooting, repair, upgrade
• Prepare test/service report
• Check materials to ensure meeting required specifications
• Identify suitable replacements for obsolete parts
• Perform calibration, preventive and corrective maintenance of equipment
• Support set-up, installation & training of new tools/equipment

Requirements:

• Candidate must possess at least Degree/Diploma/ITE in relevant engineering field
• Possess Good Communication and Interpersonal Skill.
• Passionate strong team player, highly self-motivated, systematic problem solving abilities and result-oriented.
• Knowledge and experience in Semiconductor wafer fab components repair will be an added advantage.
• Willing rotate standby on duty when necessary

Experience with Teradata FSLDM and data mapping

Hands-on technologist, strong in SQL, UNIX and Teradata tools and technologies

Experience in designing high throughput fault tolerant data pipelines for Batch (ETL/ELT)

Experience in GL Data reconciliation between systems, datamarts & report and Knowledge of the ledger balance reporting is an added advantage and with good experience in application support specially in banking/financial services industry.

We are looking for candidates that are looking for IT job.

Job scope as follow for the candidate:

• Provide technical support to ensure the smooth operation of PCs / NB/ Servers/Network switch/Router/Firewall/ printer through regular maintenance & housekeeping.
• Job also include diagnosing and resolving of hardware and software problems, installing software and new applications as well as providing advice and assistance to users.
• Willing to learn & responsible

Work Experience

• 2-3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.

• Knowledge of ITIL processes and practices.

• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.

• Strong technical knowledge of desktop operating systems, applications, and hardware.

• Excellent problem-solving and troubleshooting skills.

• Strong communication and customer service skills.

• Ability to work independently as well as in a team environment.

• Flexibility to work outside of normal business hours, if required.

Education Requirement

• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) are a plus.

Performance Motors Limited (PML), a Sime Darby Motors Company, endeavours to be the undisputed leader in the automobile industry. As the dealer of BMW cars and motorcycles in Singapore since 1979, Performance Motors has been synonymous with performance and sheer driving pleasure.

Job Description :

• Develop, chart, and communicate Aftersales related strategies, budget, framework, policies guidelines and procedures to all stakeholders effectively.
• Monitor its implementation to ensure high-level performance and consistency across all operations.
• Conduct data mining and analysis to facilitate the formulating of Aftersales strategic plans and tactical actions to achieve the annual budget and KPIs.
• Track, analyse and publish Aftersales reports such as Aftersales Integrated Report, Monthly Key Performance Indicator (KPI) for BMW Asia timely.
• Monitor, analyse and work with the operation which is not meeting the Aftersales KPIs such as revenue growth, customer retention, workshop Efficiency Per Unit (EPU) for improvement plan.
• Develop programs and strategies to achieve various business objectives such as parts purchase target, Net Promoter Score (NPS), Group financial targets, customer retention rate etc.
• Keep in touch with the National Automobile bodies/authorities and major competitors for constant assessment of business condition/situation to keep track closely of the relevancy of the strategies deployed.
• Conduct market intelligence and gather market feedback to analyze and identify new Aftersales trends.
• Build and maintain good rapport with BMW Asia, Subcontractors, Vendors, Suppliers etc to establish a cohesive working relationship for ease of work and lobby the necessary support when there is a need.

Requirements:

• Diploma/Degree in Business or Engineering.
• Minimum 3 years of relevant working experience.
• Possess working experience in the automotive industry with a good understanding of Aftersales operations.
• Possess extensive local market knowledge and proven good track records in the automotive-related industry.
• Class 3 driving license.

Sime Darby Motors is the automotive arm of Sime Darby. One of the leading automotive players in the Asia-Pacific region with presence in nine markets, Sime Darby Motors spans across Malaysia, Australia, China, Hong Kong, Macau, New Zealand, Singapore, Thailand, and Taiwan. A key industry player, it is actively invested across the entire value chain of the automotive business, from assembly, importation, distribution and retail, to after-sales services and rental, with more than 12,000 employees across the nine markets.

• Minimum 4 years(L2 support) & 7years (L3 support) of Experience in IT End User Support.
• Experienced in handling End Point computers.
• Basic understanding of Client-Server architecture.
• Basic understanding of LAN networking, knowledge of cable crimping and basic troubleshooting.
• Experience of handling Multi-function printers with central management.
• Experience in Disc Encryption, Application Security, Endpoint security at client level.
• Basic understanding of SCCM and AD.
• Incident and Change Request support to users.
• Daily Security and Vulnerability management to maintain KPI and SLA.
• Collaborate and manage vendor support.
• Willing to extend standard working hours whenever applicable to ensure IT services are up and running.
• Proven verbal and written professional communication in English.

· Based in Singapore, the regional hub for Asia Pacific (AP) and top-ranked biopharmaceutical company on the Straits Times and Statista’s list of Best Employers in Singapore for two consecutive years (2020, 2021).

· Join the premier biopharmaceutical company that has been in Singapore for more than 25 years and in AP for over 60 years.

This is a Career Conversion Programme (CCP for Advanced Biopharmaceuticals Manufacturing Professionals (Place-and-Train) under Workforce Singapore (WSG) and candidates must meet the following criteria and are open to the following conditions:

· PMETs/Mid-Careerist with no prior work experience in Biopharma industry are welcome to apply

· Singaporeans/PRs only

· Open to 2 year contract

WHAT YOU WILL DO

JOB PURPOSE

The Operation Support Specialist coordinates and supports all manufacturing related activities:

• Documentation review, issuance and preparation. • Completes manufacturing Prepares and issue necessary documents on a timely manner for manufacturing use. • Supports document revision (SOP, Forms etc.) when necessary to improve the system of batch record review in accordance with cGMP requirements. • Maintains the proper filing and safe keeping of all relevant manufacturing documents and have it available when needed including controlled copies • Completes post manufacturing batch documentation reviews, provides straight-through document accuracy metrics and leads associated improvement initiatives • Create the Material Transfer Order Request and ensure the production required materials are ready for manufacturing as per BOM list. • Test script execution for MES changes to MBR • Act as a super user for SAP to ensures SAP inventory accuracy, supports manufacturing related stock adjustments and/or reversals and trouble-shootings. • Ensure the Process Order is technical completed and closed. • Data collection and metric tracking to support Tier process. • Update APR and CPV for nominated Pharm South products. • Initiate and investigate for any operation support related deviations in Quality Management System. • Supports development of a continuous improvement framework within the overall IPT improvement program.

WHAT YOU MUST HAVE

• Degree in Chemical, Mechanical, Electrical Engineering or equivalent

• Demonstrate experience working in the manufacturing-based industry, including: • Manufacturing operations support

• Project Management • Experience with continuous improvement, Lean Six Sigma methodology and the application of Lean tools (preferred)

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Onsite Support Engineer (L3)

Requirements:

• Degree/Diploma in IT or Equivalent
• Minimum 7 Years of experience in IT End User Support (L2/L3)
• Clear understanding and experience in handling End Point Computers and IOT Devices
• Good understanding of Client Server Architecture
• Working knowledge of basic LAN Networking, Cable crimping and basic troubleshooting
• Experience in Disc Encryption, Application Security, and Endpoint security at client level.
• Daily Security and Vulnerability management to maintain KPI and SLA.
• Basic understanding of Active Directory.
• Incident and Change Request support to users.
• Find solution for unseen IT related issues and documentation as SOP.
• Experienced handling large excel files with Vlook-up, pivot etc.
• Experienced in collaborating and managing vendor support.
• Excellent communication and interpersonal skills

Interested Applicants please forward your updated profile to [email protected]

Responsibilities:

• Mainly assist the Service Operations Engineers.
• Offer customer service to all client in an effort to increase satisfaction and service sales.
• Provide the Service Field Executive input on a regular basis to enhance efficiency of Service Operations.
• Support Service Operations Engineers in achieving their service sales goals and collecting payments.
• Strengthen partnerships with both contractual and non-contractual clients.
• Guarantee service sales forecasts and work pricing are accurate.
• Uplift and encourage department employees.
• Motivate service operations engineers to pursue service sales prospects.

Requirements:

• Minimum certificate in science or engineering, or similar studies
• Knowledge of maintaining and repairing air conditioners
• Capable of using Microsoft Office programs

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Industry/ Organization Type: Logistics/ Freight Forwarding
• Position Title: Inside Sales Support
• Working Location: Novena
• Working Hours: 5 days (Mon-Fri, 9:00am - 6:00pm)
• Salary Package: Basic Salary + AWS
• Duration: Permanent Role

Inside Sales Job Responsibilities:

• Prospect, source opportunity through research, leads, prospective listing to grow new customer base and nurture existing customer relationships via cold-calling
• Deliver consistent high-quality customer services by possessing customer focus attitude, with the ability to recommend an appropriate solution and creating value
• Collaborate and coordinate with internal stakeholders to develop and improve customer’s experience
• Increase customer base and revenue through awareness of local market trends and intelligence
• Complete and update daily reporting in a timely and accurate manner
• Other ad-hoc duties as required

Inside Sales Qualifications / Skills:

• 1 to 2 years’ experience in Freight Forwarding, Logistics and Supply Chain industry.
• Strong organizational skills with the ability to multi-task.
• Proven experience as an administrative assistant, virtual and/or office admin assistant.
• Ability to analyze situations and make appropriate decisions.
• Excellent sense of work prioritization.
• Self-motivated and ability to work under pressure.
• Ability to set and maintain high standard of work quality.
• Meticulous in carrying out duties and tasks.
• Ability to proactively identify issues and recommend resolutions or improve ways of doing things.

To apply now, please send your resume to [email protected]

Tenure- 6 months

The Communications & Media Management Support Staff will assist in developing communications that shape and manage SINDA’s public relations messages and brand reputation through written communications.

Responsibilities:

Copywriting

• Write advertorials, when required
• Copywrite/copy-edit content for a variety of platforms
• Craft speeches for spokespersons and GOHs, when required
• Any other writing requirements

Publication/Collateral Management

• Assist with the production of publications such as the SINDA Connections newsletter and annual report
• Contribute to any other publications and collateral that may be required by the organisation

Media Management (Public Relations and Media Relations)

• Identify human interest stories, media angles
• Prepare of media alerts, advisories, media kits and press releases; liaising with reporters
• Prepare talking points for spokesperson
• Media management on event day
• Respond to media queries

Requirements:

• Studying in or already obtained a Diploma/Degree in mass communications/journalism/media communications or related fields
• Sufficiently proficient in English and Tamil for content production
• Have good aesthetic sense and able to produce content on demand
• Knowledge of publication production and design software is beneficial (Photoshop/Illustrator)
• Resourcefulness and proactive approach to sustaining long-term projects and manage deadlines
• Able to follow directions and work smoothly
• Able to work independently and in a team
• Good organisational and time-management skills
• Good interpersonal skills and ability to manage stakeholders across various levels.

This is a 6 months contract position

Our Welfare

We aim to take care of your well-being.

We provide

• Career development opportunities
• Flexible working hours
• AWS/ Bonuses
• Health insurance
• Wellness programmes

Interested candidates are invited to send their resumes with current and expected salary information.

Only shortlisted candidates will be notified. We thank all applicants for their interest.

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by SINDA to carry out its business in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about SINDA’s Data Policy, please visit https://www.sinda.org.sg/data-policy/

Responsibilities:

• Plan and deliver services tailored to client needs, ensuring high levels of satisfaction.
• Act as a liaison between clients and the company to address queries and resolve issues promptly.
• Work closely with systems engineers and managers to achieve key performance indicators (KPIs) and desired outcomes.
• Facilitate communication and coordination within the team to ensure that client projects are executed efficiently.
• Oversee departmental operations, including planning, budgeting, and managing resources effectively.
• Ensure business affairs are conducted in alignment with organizational goals and objectives.
• Monitor and enforce compliance with the company’s administrative policies and processes.
• Stay updated on policy changes and communicate them to team members as necessary.
• Manage incoming emails, organizing and storing client correspondence and important documents for easy access and reference.
• Ensure that client communication is handled in a timely and professional manner.
• Provide support to both internal and external clients, addressing their needs and concerns.
• Handle travel arrangements and visa applications for staff, ensuring compliance with regulations.
• Assist in organizing sales initiatives and support activities to drive business growth.
• Collaborate with the marketing team to develop and implement strategies that enhance customer engagement.
• Perform additional duties as assigned, which may include project management, reporting, and participating in meetings.

Requirements:

• Min Diploma in any related discipline.
• With 1-2 years of Administrative or Technical related role.
• Proficient with MS Office Applications.

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected];

EA License No.: 13C6305

Registration No.: R1985956

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Overview:

The Cloud Support Engineer is responsible to ensure service availability, performance and a good security posture of the systems running in the Cloud environment, in provisioning core infrastructure services of large system. The operational tasks required need to be fulfilled in a timely, co-operative and professional manner with the other infrastructure engineering teams.

Responsibilities:

▪ Managing system in cloud environments in accordance with the project requirement and system support role

▪ Manage full system stacks from the OS through custom applications and system security using cloud-based computing environments

▪ Monitor and analyse systems performance data, syslog, sysreport and tunes operating system (Linux and/or Windows) running in Cloud environment

▪ Identifying potential bottlenecks in applications’ performance, troubleshoot and resolve Operating System and Application related incidents and issue according to customer’s processes

▪ Manage the system patching and security hardening implementation

▪ Any other ad-hoc duties as required or assigned

Requirements:

▪ Degree / Diploma in Electrical / Electronic / Computer Engineering / Information Systems or related discipline with minimum 3 relevant experience

▪ At least 1 year technical hands-on experience on AWS Cloud and/or Redhat Enterprise system implementation and support

▪ Certification as an AWS or equivalent Cloud Computing Engineer is preferred. Certification in Linux System is an added advantage

▪ Good knowledge in AWS architecture, network infrastructure, Active Directory, Linux Servers; hands-on experience on OS patching and hardening.

Work Experience

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.

• Knowledge of ITIL processes and practices.

• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.

• Strong technical knowledge of desktop operating systems, applications, and hardware.

• Excellent problem-solving and troubleshooting skills.

• Strong communication and customer service skills.

• Ability to work independently as well as in a team environment.

• Flexibility to work outside of normal business hours, if required.

Education Requirement

• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) is a plus.

Work Location: Jurong Island & Pasir Panjang

Work Timing: Monday to Friday / 8:30 am to 5:30 pm

Work Experience

• 2-3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.

• Knowledge of ITIL processes and practices.

• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.

• Strong technical knowledge of desktop operating systems, applications, and hardware.

• Excellent problem-solving and troubleshooting skills.

• Strong communication and customer service skills.

• Ability to work independently as well as in a team environment.

• Flexibility to work outside of normal business hours, if required.

Education Requirement

• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) are a plus.

Job Responsibilities

• Reporting to the local IT Supervisor
• Provide a high level of customer service. Provide support and troubleshooting of hardware and software problems to the end-users
• Involved in the company new system implementation as well as provide user training to the end-users
• Provide support for in-house application system and software upgrading that includes instatllation, configuration and troubleshooting of application system problems
• Coordinate with vendors or suppliers or internal support teams to solve problems
• Ensure compliance of the IT systems with corporate policy or guidelines
• Share service support whereby need to travel to few office locations to provide support

Job Requirements

• Diploma / Bachelor's Degree in Information Technology, Computer Science or related field
• Over 2 years’ work experience in IT support
• Familiar with Windows Operating Systems (Microsoft Windows 10, active directory, teams and office 365)
• Network skills: Internet connectivity, Mail host services, Network (LAN, WLAN, WAN, VPN) etc
• Mobile Technologies (iOS, Android)
• Customer relationship management skills proven within previous environments
• Can work independently with strong analytical and problem solving skill