Outsourced to Client Site at West (near Sunview Way)

5-days work week / w CPF / w Leave Entitlement / w Performance Bonus

Responsibilities

• Provide L1 Support to the IT Team
• Assist on L2 IT-related matters and work with vendor on issues
• Maintenance of IT peripherals including backup & recovery
• Set-up & installation or migration of IT peripherals
• Relocation of IT peripherals within premises
• Troubleshoot hardware & software issues
• Users profile administration
• Provides IT Support for onboarding and offboarding of staff
• Installation and configuration of software according to customer standard

Requirement

• Minimum ITE / Diploma in IT or equivalent
• At least 1-2 year(s) of working experience in IT field
• User support experience is preferred
• Have Customer Service Skills/ Good Communication Skills/ Team Player/ Take Initiative
• Able to work under pressure and in a fast paced environment

Others

• Working Hours: 9.00am - 05.30pm (Mon to Fri)

Our client is a global MNC, one of the most established pioneers in the Chemical industry. Due to business needs, they are now recruiting a IT Support Engineer to be part of their IT Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of IT Support Engineer:

• Provide operational support and administration for system infrastructure.
• Monitor performance of regional system and storage infrastructure and resolve technical issues.
• Ensure comprehensive monitoring of infrastructure and services, enabling clear visibility and awareness of potential failures or gaps at regional level.
• Identify and resolve problems/issues, collaborating with multiple vendors to determine root causes and implement suitable solutions.
• Maintain accurate documentation of current configurations in the Knowledge Base.
• Assist in implementing approved infrastructure changes, maintenance routines, and updates/upgrades for components.
• Conduct data backups and execute disaster recovery operations.

Requirements:

• Degree in Computer Science / Information Technology
• 2 – 4 years of relevant experience with Hardware Systems

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

*Roaming or Onsite positions

5-days work week / w CPF / w Leave Entitlement / w Performance Bonus

• Duration: Renewal contract with benefit (AL, MC, Medical claim) & perm role

Responsibilities

• Maintenance of IT peripherals including backup & recovery
• Set-up, installation, re-installation or migration of IT peripherals
• Relocation of IT peripherals within premises
• Provide onsite support at client's premise, remote support by phone & email, and standby support. Handling clients/ end-users IT related requests
• Troubleshoot hardware & software issues
• Users profile administration
• Interface with other IT maintenance vendors for problem reporting. Place service call and follow up until the problem has been resolved.
• Installation and configuration of software according to customer standard

Requirement

• Minimum ITE / Diploma in IT or equivalent
• At least 1-2 year(s) of working experience in IT field
• User support experience is preferred
• Basic networking support & supporting in OS platform
• Have Customer Service Skills/ Good Communication Skills/ Team Player/ Take Initiative
• Able to work under pressure and in a fast paced environment

Others

• Might subject to client’s office working hours
• Possible of OT depending on projects

Working Day: Mon to Fri

Working Hours: 9am - 6pm

Office Location: Kaki Bukit

Salary: $3,000 - $3,600

Job Summary:

Candidate will be stationed at Client’s premises and provide support for client’s IT administration and related support for users

RESPONSIBILITIES:

• Support on-site and remote end-users to resolve IT-related issues (hardware/software/network) on their notebooks/desktops and related peripherals.
• Resolve issues that occur outside work hours whenever needed.
• Other tasks and projects as assigned by Manager or Management.

QUALIFICATION & EXPERIENCE:

• ITE/Diploma in Information Technology from recognized institutes.
• Proven work experience as a Desktop Support Engineer, Technical Support Engineer, or similar role for about 2 years or more.
• Hands-on experience and knowledge in troubleshooting and deploying Windows 10
• Hands-on knowledge and experience in troubleshooting desktop, printer, scanner, RF scanner, label printer, and laptop issues
• Hands-on experience and knowledge in troubleshooting user and support of MSOffice products
• Basic support of Office Network, Shared Drive, Wireless and VPN connectivity
• Basic Support and Troubleshooting of other desktop software used by the office
• Basic support on iPhone / iPad / Android phones
• Knowledge of IT procurement, order and delivery process flow and protocols
• Ability to leverage on available tools such as subscription services, internet or other online services to support functions
• Provide support of general IT request like VC connectivity/ Mobile Email Activation.
• Ability to prioritize, manage and perform under pressure to meet SLA’s.

Interested applicants may choose to apply / Contact me your updated resume for our consultant to find you a suitable oppurtunities

Contact Number : +65 90839650

LIM JUN SHENG Reg No: R22104301

The Supreme HR Advisory Pte Ltd EA No: 14c7279

Basic Functions

We are looking for Marine Field Service Engineers for commissioning, troubleshooting and repair of marine Generator. Qualified candidates should have hands-on experience with assembly and repair of Marine Generator, and/or familiar with marine electronics and automation systems.

Specific Responsibilities

1. Standby support and 24/7 emergency call for customer support.

2. Providing after-sales technical support, site recovery and maintenance responsibilities to distributors/end customers.

3. Provide the installation, commissioning and on-site training to support the customers according to the scope of the project.

4. Generate a service report to customer in a systematic manner.

5. Investigate and handleall customers’ complaints related to product failures.

6. Investigates root causes of failures and recommend solutions.

7. Review and assist in determining the extend of damage and repairs of warranty claims from distributors.

8. Maintain close working relationship with our key customers to ensure the follow through until the issue is resolved.

9. Develop service training material, ensures all technical and training documents are up-to-date and organized.

10. Provides specific training to distributors and dealers for service and troubleshooting skillsets, ensuring optimum service level at all distributors.

Qualifications / Requirements

1. Diploma/degree in Electrical/Mechanical Engineering with at least 5 years of relevant experience

2. This position requires fair amount of traveling in the Asia Pacific and Southeast Asia Region

3. A team player with strong problem-solving skills and task oriented

4. Possess strong customer service orientation, enthusiasm for power generation products, electrical and control system

5. Candidates with equivalent professional background will be considered

6. Prior electrical and control experience with various control system (John Deere ECU and KDI ECU) and synchronization system will be advantageous

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Job Description

• Responsible for the installation and daily operations support for facility management of client platforms to meet agreed business needs & service levels.
• Perform troubleshooting for client platform related problems
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated.
• Provide timely status updates to relevant parties.
• Perform service request related to client platforms.
• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
• Involve in client platform implementation/upgrade project.

Skills Required

• Minimum 1 year relevant experience in providing desktop support
• Proficient in Microsoft Windows / Windows XP / Microsoft Office
• Experience in providing desktop support to senior management

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

We are looking for IT Support Engineers who possess a strong understanding of fundamental IT concepts, proficiency in operating systems like Linux and Windows, expertise in hardware management, and outstanding problem-solving abilities.

This position entails monitoring and maintaining the functionality of company computer systems, which includes installing and configuring hardware and software, as well as troubleshooting technical issues.

Essential Skills:

1) Proficiency in hardware installation/troubleshooting, including resolving memory issues, display problems, HDD installation/replacement, etc..

2) OS installation including various versions of Windows and Linux.

Demonstrate the ability to work well with others :

· the ability to work well with others.

· Knowledge of computer operating systems, hardware, and software.

· analytical thinking skills.

· Knowledge of engineering science and technology.

· to be thorough and pay attention to detail.

· customer service skills.

· excellent verbal communication skills.

Position: Assistant Service Engineer/ Up to S$3,500/ Gul/ 5 Days/ Manufacturing/ Career Growth

Industry: Manufacturing/ Industrial

Location: Joo Koon (Gul)

Salary Range: S$2,500 – S$3,500

Our client, is the leading regional distributor of Professional and Industrial Cleaning Supplies. Products we market include floor care equipment for carpet, stone & tiles; high pressure water cleaners including ultra-high pressure blasting equipment & accessories; specialty vacuum & dust collection systems; industrial & outdoor rider sweepers & scrubbers; professional cleaning wipes, pads & tools; hygiene related environmental wares for public areas; and our self-manufactured line of ISO 9001 certified maintenance chemicals.

Job Responsibilities:

• To perform troubleshooting on various electrical circuitry

• Provide technical support for industrial technologies

• Assist Service Manager to manage the service department

• Lead a team of technicians and engineers to provide excellent service support

Qualifications:

• Degree/ Diploma/ Certificate in Electrical & Electronic Engineering

• Experience in troubleshooting various electrical parts or AC & DC motors, lead acid &lithium batteries, electrical control circuits.

• A good team player with good communication skills.

• Possess a local driving licence is a plus.

Job Reference ID: QX7RR93Y

Please submit your updated resume in word format by using the Apply Now Button.

We regret that only shortlisted candidates will be notified.

Alternatively, you may email the updated resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705

EA Licence Number: 02C4944

Registration Number: R1215110

EA Personnel: Maggie Ye Kai

http://peopleprofilers.com

Deskside/Desktop Support Engineer

We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Job Description & Requirements

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Senior Deskside Support Engineer (VIP Support)

We are looking for experienced full-time senior deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Providing level 2 End User Computing support for VIP users both onsite and remote
• Well verse in Windows OS and MS office applications.
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for MAC, IOS, and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Familiar with Service Desk ticketing systems and process.
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• With more than 6 years of IT deskside support and solid experiences in providing VIP support both onsite and remote
• A good team player.
• Confidence with excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written English communication skills and ability to interact with other teams.

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Our Client is a leader in the Manufacturing industry in Singapore. Due to their current expansion plan, they are looking for a Service Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities

• Responsible for product servicing and repairs.
• Follow the quality standards and repair protocols of the company.
• Conduct testing and commissioning of repaired units to ensure key parameters are met.
• Carry out installation and troubleshooting activities at both workshop and customer sites.
• Prepare service reports upon completing each job.
• Any Ad-hoc duty as given

Requirement

• Min Diploma in Electrical/Electronic or Engineering
• Min 1-3 years of experience in a manufacturing servicing industry
• Soldering experience will be added bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

*Position Overview:*

We are seeking a skilled and experienced Marine NavCom Service Engineer to join our team. The ideal candidate will have at least 4 years of hands-on experience in the installation, troubleshooting, and servicing of a wide range of marine navigation and communication systems, including but not limited to MARINE RADAR systems, chartplotters, ECDIS, AIS, VDR, VHF radios, MF/HF SSB, autopilots, and maritime IT equipment. Additionally, knowledge in IT/networking and VSAT systems is essential for this role. A General Operator's Certificate (GOC) is recommended. The candidate should also possess a general understanding of marine electrical and electronics systems. Flexibility and a willingness to travel are required for this position.

*Key Responsibilities:*

Install, troubleshoot, and service various marine navigation and communication systems including MARINE RADAR systems, chartplotters, ECDIS, AIS, VDR, VHF radios, MF/HF SSB, autopilots, maritime IT equipment, and VSAT systems.
Conduct regular maintenance checks and inspections on installed systems to ensure optimal performance and compliance with safety regulations.
Diagnose and resolve technical issues efficiently to minimize downtime and ensure the continuous operation of onboard systems.
Provide technical support and guidance to onboard crew members regarding the operation and maintenance of navigation and communication systems.
Collaborate with internal teams and external stakeholders to coordinate installations, upgrades, and repairs as needed.
Keep abreast of industry developments, regulations, and technological advancements in marine navigation and communication systems.
Document all service activities, including installation procedures, troubleshooting steps, and solutions provided, accurately and comprehensively.
Qualifications and Experience:

Bachelor's degree or equivalent in Electrical/Electronics Engineering, Telecommunications, or a related field.
Minimum of 4 years of hands-on experience in the installation, troubleshooting, and servicing of marine navigation and communication systems.
Proficiency in the installation, configuration, and maintenance of MARINE RADAR systems, chartplotters, ECDIS, AIS, VDR, VHF radios, MF/HF SSB, autopilots, maritime IT equipment, and VSAT systems.
Strong knowledge of IT/networking principles and protocols.
General Operator's Certificate (GOC) is recommended.
Familiarity with marine electrical and electronics systems is desirable.
Excellent problem-solving skills and the ability to work efficiently under pressure.
Effective communication and interpersonal skills.
Flexibility and willingness to travel frequently, including assignments at sea or in remote locations.
Commitment to maintaining high standards of safety and compliance with regulatory requirements.
If you meet the above qualifications and are looking to join a dynamic team in the maritime industry, we encourage you to apply for this exciting opportunity.

Job Description & Requirements

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Operation Support Engineer (Office Hours)

(Gov project, stable role) x 5

Basic Salary $3800 - $5200 + Standby Allowance + Performance Bonus + Other Benefits

Responsibilities:

• Manage, maintain, and support network, desktop & server infrastructure which includes setting up and maintenance of servers, storage equipment and conducting backup and data recovery activities
• Responsible for patch management (rollout of server patches), systems security hardening and antivirus deployment (rollout, support and monitoring)
• Experience in supporting Windows and Redhat Linux Operating Systems

Requirements:

• Diploma/Degree in Computer Science/ Computer Engineering or InfoComm Technology
• Min 2 to 3 years relevant working experience
• Experience in SQL Server
• Knowledge in Active Directory, DHCP, DNS, Group Policy
• Experience in supporting Windows and Redhat Linux Operating Systems
• Experience working in cloud environment
• Knowledge in troubleshooting skills and experienced and skilled in Windows scripting
• Able to perform standby duties

Additional Info:

• Stable role, Government Project (Singaporean Only)
• Working hours: 8:30am – 6pm (Mon – Fri)
• Location: Near Outram Park MRT

Singaporeans Only, security clearance required.

Assistant Service Engineer

Location: Gul Crescent [Company Transport @ Chinese Garden, Lakeside, Boon Lay]
Working Hours: 8.15am - 5.45pm
Working Days: 5 Days [Monday - Friday]
Salary: $2500 - $3500

Responsibilities:

• Must be able to perform troubleshooting on various electrical circuitry
• Engine and hydraulic knowledge with 2 years working experience in manufacturing
• Assist Service Manager to manage the service department
• Able to lead a team of technicians and engineers to provide excellent service support

Requirement:

• Degree/ Diploma/ Certificate in electrical & electronic engineering (AC & DC motors, lead acid & lithium batteries, electrical control circuits）
• Years of hand on troubleshooting experience
• Customer support experience
• Local driving licence is a plus

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Responsibilities:

• Provide technical support and assistance to clients and internal teams in the security solutions industry.
• Install, maintain, and troubleshoot security systems such as CCTV, access control, and alarm systems.
• Conduct site surveys and assessments to determine optimal security system solutions.
• Collaborate with clients to understand their security requirements and provide customized solutions.
• Ensure compliance with industry standards and regulations in the implementation of security systems.
• Provide training and guidance to clients and internal teams on the operation and maintenance of security systems.
• Monitor and evaluate the performance of security systems and recommend improvements or upgrades.

Requirements:

• Min Diploma Electrical or Electronic Engineering or related field.
• At least 3 – 5 years of experience in the security solutions industry.
• Strong knowledge and hands-on experience in CCTV, access control, and alarm systems.
• Excellent problem-solving and troubleshooting skills.
• Good communication and interpersonal skills.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Info can be shared ATM: -

• Basic UP $3000 (No Exp Req) + Transport Allowance + VB
• 5 days (Office hour)
• East

Responsibilities: -

• Provide technical support for machines, including troubleshooting issues, performing maintenance tasks, and optimizing machine performance to enhance productivity and efficiency.
• Offer direct support on machines at local and overseas customer facilities.
• Attend weekly meetings and presentations.
• Write technical reports detailing machine performance, maintenance activities, troubleshooting procedures, and any improvements or recommendations for future operations.
• Able to handle specific jigs and tools during service jobs.
• Assist Senior Engineers in performing higher-level technical tasks.
• Performe ad-hoc delivery of parts to customers.
• Performing service, installation, and troubleshooting jobs both locally and overseas, traveling as needed to customer sites to address technical issues, install equipment, and ensure smooth operation of machines and systems.

Requirements: -

• Min. Nitec in Electronics / Electrical / Microelectronics Engineering
• No experience required, training is provided
• Proficient in Microsoft Office and SAP B1
• Willing to travel islandwide

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

Info can be shared ATM: -

• Basic UP $2600 (No Exp Req) + Transport Allowance + VB
• 5 days (Office hour)
• East

Responsibilities: -

• Diagnose, repair or install new or modified equipment at customer facilities
• Investigate and resolve customer reports of technical issues
• Conduct training for customers on the safe operations of equipment & maintenance
• Process spare part order and promote service contract with customer.

Requirements: -

• Min. Nitec in Electronics / Electrical / Microelectronics Engineering
• No experience required, training is provided
• Willing to travel islandwide

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.

Make the Best You.

Working at Honeywell is not just creating incredible things. You will have the opportunity to work with our talented and friendly team of professionals and be part of a global team of future shapers.

Join Us and Make an Impact.

As a Field Service Engineer at Honeywell Singapore, you will play a crucial role in the on-site installation, servicing, and repair of complex equipment and systems. This position requires a blend of technical expertise, customer-facing skills, and a commitment to continuous improvement in field service processes and product development.

Key Responsibilities:

Support On-Site Installation and Repair:

1. Lead the development and refinement of processes for the installation, servicing, and repair of complex equipment on customer sites.
2. Ensure high-quality technical standards are maintained during all on-site activities.

Technical Presentations and Training:

1. Deliver technical presentations to customers, industry peers, and competitors.
2. Contribute to the creation and revision of work instructions and customer-facing training guides.
3. Educate customers and field technicians to ensure a comprehensive understanding of our products and services.

Documentation and Communication:

1. Write and maintain clear, concise documentation used by field technicians.
2. Utilize excellent written and oral communication skills to effectively convey information.

Continuous Improvement Initiatives:

1. Drive initiatives aimed at improving processes related to field services and product development.
2. Actively seek feedback and implement strategies for service enhancement.

Cross-Functional Support and Escalation Management:

1. Work with cross-functional groups to resolve administrative issues related to equipment delivery and installation.
2. Serve as an escalation point for Field Service Specialists, Service Engineers, and other stakeholders to ensure swift resolution of complex issues.

Customer Service and Delivery:

1. Validate customer requests and ensure the Right and Fast Delivery of services. Uphold a commitment to excellent customer service throughout all service activities

MUST HAVE:

• Major in Chemical Engineer, Electrical Engineering, or Instrumentation Engineering.
• Internship and/or relevant experiences in Oil & Gas, Petrochemical, Process Plants.
• Ability to work with clients in Jurong island area.
• Ability to standby and support upon request.
• Excellent written and oral communication skills.
• Ability to provide quality documentation and effective training materials.
• Ability to deliver high-quality presentations.

WE VALUE:

• A proactive approach to problem-solving and process improvement.
• Team players who can collaborate effectively with diverse groups.
• Individuals who are passionate about delivering exceptional customer experiences.

​

About Us

The world is changing. And it’s a familiar story at Honeywell. Our $36 billion business was founded on a legacy of firsts spanning 130 years. We’re building a safer, smarter, and more sustainable world through our technology and software across each of our 930 sites globally. Our impact is seen in every shape and size around the world. Our solutions are felt daily in aerospace, buildings and cities, retail, chemicals and materials, safety, industrial and manufacturing, safety, and supply chains.

Discover More

We’ve been innovating for more than 100 years and now we’re creating what’s next. There’s a lot more available for you to discover. Our solutions, our case studies, our #futureshapers, and so much more. Learn more at careers.honeywell.com/us/en/

If you believe what happens tomorrow is determined by what we do today, you’ll love working at Honeywell.

The future is what we make it. So, join us and let’s do this together.

about the company

Our client is a renowned leader in the electronics and audio technology industry. They’re now looking for an Assistant Service/Service Engineer to join their dynamic team.

about the job

Reporting to the Head of Technical Repair, you will:

• Perform repair and maintenance service work for our audio equipment, microphones, wireless systems, headphones and other audio technology equipment.
• Perform accurate technical service support by answering phones / mails and client requests
• Do checks on warranty eligibility for repairs
• Take charge of data entry on our ERP systems to properly document all repair/non-repair actions.
• Provide technical assistance to clients and colleagues
• Monitor repair cases and ensure that all repair cases are complete in Turn-around-time
• Perform data analysis, find problems or hidden dangers through maintenance data, and give corresponding solutions or idea
• Monitor all test gears calibration on a regular basis and ensure internal safety regulations.
• Collate and identify systemic product issues for continuous improvement
• Maintain stock spare parts as per company guidelines, ensuring monthly stock count and facilitating yearly audit
• Provide ASP with Technical Support to handle all repair issues
• Provide technical repair knowledge whenever required

job requirement

• Diploma/Degree in Electrical, Electronics, Logistics, Sound Light & Video
• Preferably minimum 2 years of relevant experience in the electronics/telecommunication/wireless technology background
• Experience in using ERP systems (preferably JDE) would be highly desirable

If you are interested in the position, kindly apply directly or send your CVs to yiling.tan@randstad.com.sg.

We regret that only shortlisted candidates will be contacted.

EA: 94C3609 / Reg: R21103172

Our Client:

Our client is one of the leading Japanese companies in the power electronics industry. They are actively seeking for a Field Service Engineer (Substation Equipment) to join their team in Singapore.

The Responsibilities:

• Perform site acceptance tests, commissioning and start-up assistance for LV/MV substation equipment, including transformers, switchgear, VCB/VCS and MCC
• Interface with customers on after sales service, understand and help customers define their technical needs
• Attend all maintenance related problems on site, troubleshoot and provide technical support to customers as well as resolve technical issues
• Work closely with sub-contractor in fulfilment of repair schedule
• Conduct training to enable users/customers optimizing the product performance
• Provide necessary inputs from field to engineering & factory for designing new products/refining existing products
• Ensure full compliance with all validation issues concerning the product application, controls and documentation
• Support product warranty claims and quality issue. Update customer complaints system & prepare monthly failure analysis report
• Actively interact with customers to develop service business to achieve customer satisfaction
• Project pursuit with engineering and sales teams & external consultants or contractors towards achieving project goals
• Collate and maintain project pursuit reports for management’s review and action plan

The Requirements:

• Degree/Diploma in Electrical Engineering/Power Engineering or equivalent
• At least 5 years of experience in a similar industry/technical servicing role
• Hands-on in servicing customers and able to work independently on job site
• Flexible and adaptable in site environment, support customer requirements with on-call system
• Sound technical knowledge in Variable Speed Drives & Substation equipment (including VCB/VCS, switchgear, transformer and MCC)
• Excellent communication & presentation skills
• Good planning and time management skills
• Customer-oriented, pleasant disposition and good attitude
• Ready to travel for overseas business trips
• Candidate with Class 3 driving licence has an added advantage

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Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.

JO Reference: 100918

Position: Desktop Support Engineer (Band 1)
Working Location: Jurong / Tuas (Client Site)
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm /830am-530pm
Salary Range: $2,500-$2,800

Interested applicants can also send your resume to

WA:+65 8151 4682 (Ms Angel) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

Responsibilities:

• Collaborate with the presales team to conduct site surveys and assessments. This involves evaluating the customer's location, infrastructure, and specific requirements to determine the ideal setup and deployment for the robot.
• Responsible for setting up, commissioning the robot on-site and ensuring the robot is ready for operation.
• Perform thorough testing, identify and troubleshoot errors/failures and implement appropriate solutions to resolve the issues promptly.
• Handle repairs and maintenance tasks for the robot. This involves conducting regular maintenance activities as per the SOP/guidelines and addressing any breakdowns or equipment failures.
• Travel to customer sites, both local and international (whenever necessary), to provide on-site support, conduct setup/commissioning, perform maintenance tasks, and resolve technical issues at short notice to provide support or address urgent issues. Additionally, you should be willing to adapt to the customer's work environment and schedule, which may include night shifts and public holidays when necessary.
• Responsible for documenting service and fault reports. This includes accurately recording the details of the service provided, issues encountered, and the actions taken to resolve them. These reports are typically submitted to superiors and key individuals within the organization for review and analysis.
• Maintain detailed records of all tasks related to customer service. This includes maintaining customer service logs, updating internal service records, and ensuring all documentation is completed in a timely manner.
• Train customers and end-users on the proper handling, maintenance, and safety procedures of robot operation. Create and update documentation, including user manuals and service guides, to facilitate knowledge transfer and enhance support processes.

Requirements:

• Minimum Diploma in Engineering or other related fields
• 2 years of experience in servicing electronic and mechanical equipment / machines.
• Experience with troubleshooting and debugging hardware, electronics, and software.
• Excellent problem-solving skills and the ability to work under pressure in fast-paced environments.
• Effective communication skills with the ability to explain complex technical concepts to both technical and non-technical stakeholders.
• Strong communication skills in English (both oral and written)
• Tools: Basic knowledge on handling mechanical, electrical and electronic tools.
• Able to perform simple network configuration.
• Able to work independently and as part of a harmonious and effective team.
• Able to communicate well and tactfully with customers/distributors.