Total 23 Others/Any transportation job vacancies in Customer Service category in Singapore

Responsibilities are:

• Carry out Production, Service, Repair, Installation, FAT, Field Construction, Plant Commissioning, Sea trials and Inspection of Customer Supplied Product.
• Ability to maintain good project documentation and is familiar with ISO documentation requirements such as Job Safety Analysis, Work Method Statement and Permit to Work Application requirements and procedures.
• Requisition Key equipment and materials.
• Liaise with customer on the installation requirements such as hot work, welding, carpentry work and running of cabling.
• Inform Managers of additional requirements from customer.
• Ensure that jobs are carried out to meet acceptance criteria as per technical / installation manual.
• Assist in preparing the design, drawing and documents for Customer’s technical requirements.
• Assist in developing a complete field support process covering all products.
• Identify and record quality problem related to product or service.
• Carry out responsibility of equipment owner in the handling and usage of inspection, measuring and test equipment.
• Perform other ad-hoc duties as assigned by the Managers and Engineers.

Other information:

• Reading comprehension of technical documents, and work related documents in English.
• Possess good critical thinking and trouble-shooting skill.
• Able to communicate well, both in written and spoken English.
• Knowledge in Computers and Electronics, Telecommunication System.
• Knowledge and experience in Marine Electronics, Offshore industry is an advantage.
• Open to individuals with engineering experience from another field but wants to move into Marine or Naval engineering career switchers who wants to be trained.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected]or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Lee Jia Chian (Jayleen)
EA Personnel Reg No: R24124361

Job Description

• Handle walk-in cabbies for lost and found items and follow-up call
• Assist with driver inquiries regarding various services or issues
• Follow up with customer to ensure lost item are returned
• Update and maintain records on in house system
• Provide excellent customer service

Job Requirements

• Good communication skills
• Comfortable with basic office software skill
• Ability to handle sensitive situation

Job Responsibilities:

• Be responsible for the company's network, service equipment, the daily operation of desktop and management of the company's IT operation
• Provide on-site service support and handle the installation and maintenance of client's computer desktop, hardware and network equipment
• Be responsible for debugging and troubleshooting the video conference system
• The installation, debugging, configuration and maintenance of the desktop equipment (e.g. desktop, notebook, printer, printer, video conference, telephone, etc.)
• Communication with users to ensure the normal operation of the system
• Normal maintenance of network and computer room management (configured switches and firewalls basically)
• Management of the company's IT assets
• Other IT works assigned by the department manager and work report

Job Requirements:

• College degree and above, major in computer and other related fields
• Familiar with the basic network technology, the working principle of TCP/IP protocol, proficient in the configuration of brand network equipment such as Feita and Cisco, and experienced in the operation and maintenance management of computer room is preferred
• Familiar with mainstream systems such as Windows and Mac operating systems, common conference systems and equipments such as Polycom/Cisco/Teams. Experienced in deploying and debugging systems related to AD domain is preferred
• Good communication skills, initiative in work, strong learning ability, teamwork spirit, ability to work under pressure, strong sense of responsibility and service
• More than three years of relevant IT helpdesk experience. Experienced in system research and development with logical thinking is preferred
• Handle common computer hardware and software failures independently
• Accept the occasional business trip and hardworking
• Proficient in both English and Mandarin

Job Responsibilities:

• Attend to customer’s enquiries on job order status, availability and co-ordination of tasks,etc.
• Execution of customer's orders, processing and summarizing the essential informationgiven into the job order form with required attachments.
• Use of Trade-net to provide the Value-Added Service of permit declaration for customers
• Prepare orders for Planner and follow-up with customers when there are incompleteinformation or documents.
• Coordination for booking of chemcare in PSA for DG Isotanks or containers.
• Collate information for planner if there are any changes for the day itself for delivery
• Ensure all delivery orders / weighing tickets are received once job completed and forwardto customers as proof of delivery.
• Closing of job orders for billing once job is completed.
• Prepare documents and arrange for dispatch to deliver to shipping lines / customers.
• Attending to customer's request for quotes, checking of trucking rates, invoice discrepancies etc.
• Takeover the duties of customer service/base oil executive during their absence

Job specification:

• Minimum Diploma (General)
• Minimum 2 years of experience in transport logistics industry
• Candidate with Singapore experience will be an advantage
• Positive attitude and customer-oriented
• Team player with good communication and strong initiative
• Proficient in MS Office
• Good administration and organizing skills

Looking for a Fleet Safety Support Officer who is highly motivated and able to work independently. The role also involves preparing reports, collaborating with internal teams to promote a safe work environment.

Job Responsibility:

• Tabulate data statistics for analysis
• Maintain of WSH Management System documentation
• Assist to design and develop training materials / poster and educational for facilitation and education purpose
• Review of drivers’ accident performance and make arrangement for course when necessary

Job Requirement:

• Diploma holder
• Proficient in Microsoft office application
• Able to communicate with drivers.
• Good to have knowledge of Power BI
• Good to have ISO knowledge and certification
• Good to have BizSAFE 2 and 4 certifications

** Fresh graduates with a Diploma are welcome to apply.

Job Responsibilities

• Handle walk-in cabbies’ enquiries
• Call cabbies to update the TDVL renewal
• Handle walk in cabbies for lost and found item and follow up call

Job Requirements

• Min GCE ‘N’ Level
• Knowledge of Microsoft Office
• Bi-Lingual, Good Communication & Interpersonal skills

Responsibilities

• Coordinate with customers on shipment and delivery enquires
• Providing prompt and professional attention to all their requests or problems
• Process all job orders into the system promptly and accurately
• Generate job instructions to relevant operations team accordingly to customer’s request correctly and on timely
• Liaise with different internal department & external contractor when required
• Pre-plan operations such as container trucking for Import and Export shipment depending on the complicatedness of the commodity and arrange special equipment such as cranes
• Timely monitoring and update of vessel details via Port net
• Build and maintain good rapport with customers to fulfil their requirement
• Respond to emails, phone calls, and other forms of correspondence.
• Prepare job sheets for account’s department to generate customers’ invoices

Job Requirements

• Have passion in customer service, friendly and possess good attitude with previous service experience in logistics will be an advantage
• Diploma holder or its equivalent with 2 years of work experience
• Good phone etiquette, problem solving, good communication and organization skills
• Able to work independently and resolve issues arising from late deliveries, customer complaints, etc..
• Customer service oriented, team player with initiative and willing to take on responsibilities
• Ability to respond to ad-hoc and urgent demand on timely and professionally

Job Responsibilities:

• Compile and analyze operational data to review KPIs and suggest process improvements.
• Update and maintain departmental documentation, including SOPs
• Conduct in-house training sessions.
• Investigate service gaps and instances of non-compliance, recommending and implementing remedial actions.
• Conduct tests on operational systems to ensure they are efficient and effective.
• Perform administrative tasks as needed to support departmental functions.

Requirement:

• Diploma in Statistics / Business Administrative or related discipline
  (Other qualifications with relevant experience may be considered)
• Familiar with Microsoft Office Applications
• Analytical & Problem solving
• Forecasting / Simulation
• Eye for detail
• Presentation skills
• Resourceful and initiative

Job Responsibilities

• Process taxi bookings, handle taxi related enquiries.
• Perform Service Recovery for Taxi and Bus Operations
• Attend to level 1 customer service feedback, complaint and lost & found matters from the respective stakeholders
• Liaise with authorities, building owners and hotels on mass taxi bookings and bus operations.
• Working in a call centre environment.

Job Requirement

Education/Qualifications

• GCE "O' Level / Diploma in any discipline

Technical Skills

• Proficient in MS Office.
• Ability to diagnose and resolve basic technical issues.

Non-Technical Skills/Attributes

• Possess good interpersonal and hearing skills.
• Experience in operational environment.
• Can work independently and as a team player.
• Intensive customer service skills.

[6 months contract]

Job Description

To perform the customer services duties such as:

• Manage and reply to the public or commuters' enquiries on taxi related matters.
• Follow communication procedures, guidelines and policies.
• Acknowledging and resolving public or commuters' enquiries/feedback.

Job Requirement

• GCE"O" Level
• Proficient in MS Office
• Team player
• Able to multitask.
• Able work with minimal supervision

Job Responsibilities:

• Attend to customer’s enquiries on job order status, availability and co-ordination of tasks,etc.
• Execution of customer's orders, processing and summarizing the essential informationgiven into the job order form with required attachments.
• Use of Trade-net to provide the Value-Added Service of permit declaration for customers
• Prepare orders for Planner and follow-up with customers when there are incompleteinformation or documents.
• Coordination for booking of chemcare in PSA for DG Isotanks or containers.
• Collate information for planner if there are any changes for the day itself for delivery
• Ensure all delivery orders / weighing tickets are received once job completed and forwardto customers as proof of delivery.
• Closing of job orders for billing once job is completed.
• Prepare documents and arrange for dispatch to deliver to shipping lines / customers.
• Attending to customer's request for quotes, checking of trucking rates, invoice discrepancies etc.
• Takeover the duties of customer service/base oil executive during their absence

Job specification:

• Minimum Diploma (General)
• Minimum 2 years of experience in transport logistics industry
• Candidate with Singapore experience will be an advantage
• Positive attitude and customer-oriented
• Team player with good communication and strong initiative
• Proficient in MS Office
• Good administration and organizing skills

Job Responsibilities:

• Attend to customer’s enquiries on job order status, availability and co-ordination of tasks,etc.
• Execution of customer's orders, processing and summarizing the essential informationgiven into the job order form with required attachments.
• Use of Trade-net to provide the Value-Added Service of permit declaration for customers
• Prepare orders for Planner and follow-up with customers when there are incompleteinformation or documents.
• Coordination for booking of chemcare in PSA for DG Isotanks or containers.
• Collate information for planner if there are any changes for the day itself for delivery
• Ensure all delivery orders / weighing tickets are received once job completed and forwardto customers as proof of delivery.
• Closing of job orders for billing once job is completed.
• Prepare documents and arrange for dispatch to deliver to shipping lines / customers.
• Attending to customer's request for quotes, checking of trucking rates, invoice discrepancies etc.
• Takeover the duties of customer service/base oil executive during their absence

Job specification:

• Minimum Diploma (General)
• Minimum 2 years of experience in transport logistics industry
• Candidate with Singapore experience will be an advantage
• Positive attitude and customer-oriented
• Team player with good communication and strong initiative
• Proficient in MS Office
• Good administration and organizing skills

[6 months contract]

Job Description

To perform the customer services duties such as:

• Manage and reply to the public or commuters' enquiries on taxi related matters.
• Follow communication procedures, guidelines and policies.
• Acknowledging and resolving public or commuters' enquiries/feedback.

Job Requirement

• GCE"O" Level
• Proficient in MS Office
• Team player
• Able to multitask.
• Able work with minimal supervision

Job Description:

• Handling all incoming and outgoing shipments
• Process customer’s orders/ enquiries timely and accurately and timely responses to emails and requests (internal and external)
• Handling LCL documentation
• Monitor vessel schedule via PSA PortNet, SATS or SIA
• Ensure all customers’ standard operating procedures are followed and updated
• Liaison work with drivers, customers, external vendors and etc
• Manage all customer enquiries
• Resolve operational issues encountered
• Plan, arrange and monitor the deliveries and shipments of the loose cargo
• Identify any risk factors that may impact efficiency and safety during transport execution
• Coordinate closely with the drivers and team of internal coordinators to ensure smooth and efficient transportation
• Review daily transport operational activities and ensure all delivery activities are carried out within schedule in a very efficient and cost-effective manner
• Schedule vehicles for routine servicing / repairs / LTA inspection
• Meet compliance at all times
• Perform any ad-hoc tasks/projects as assigned

Requirements:

• Minimum 1 year experience in Customer Service (Transportation Industry)
• Familiar with PSA PortNet, SATS or SIA
• Minimum 2 years’ experience in Logistics & Supply Chain (Transportation industry preferred)
• Strong communication, presentation and customer service skills
• Reasonable knowledge of Singapore roads, yard and port operations
• Ability to perform under a fast-paced and performance driven environment
• Able to work independently with pro-active attitude
• Ability to communicate with one other languages a plus
• Good communication and customer service skills

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chong Kar Mun

EA Personnel Reg No: R2089894

Responsibilities

• Coordinate with customers on shipment and delivery enquires
• Providing prompt and professional attention to all their requests or problems
• Process all job orders into the system promptly and accurately
• Generate job instructions to relevant operations team accordingly to customer’s request correctly and on timely
• Liaise with different internal department & external contractor when required
• Pre-plan operations such as container trucking for Import and Export shipment depending on the complicatedness of the commodity and arrange special equipment such as cranes
• Timely monitoring and update of vessel details via Port net
• Build and maintain good rapport with customers to fulfil their requirement
• Respond to emails, phone calls, and other forms of correspondence.
• Prepare job sheets for account’s department to generate customers’ invoices

Job Requirements

• Have passion in customer service, friendly and possess good attitude with previous service experience in logistics will be an advantage
• Diploma holder or its equivalent with 2 years of work experience
• Good phone etiquette, problem solving, good communication and organization skills
• Able to work independently and resolve issues arising from late deliveries, customer complaints, etc..
• Customer service oriented, team player with initiative and willing to take on responsibilities
• Ability to respond to ad-hoc and urgent demand on timely and professionally

Job Description for Service Improvement Officer

· Conduct performance review with drivers to improve service performance

· Identify recalcitrant drivers and take appropriate actions to deal with drivers, including termination of their service

· Other ad hoc duties assigned

Job requirements

· GCE ‘O’ or ‘A’ level

· Has 2-3 years relevant experience work in role that requires investigation work

· Basic command of English and Mandarin

· Proficient in basic Microsoft office (PowerPoint,Excel, Word)

· Knowledge of dialect is preferred

Roles and Responsibilities

Job Purpose:

We are looking for a responsible Traffic Coordinator to support our sales teams and liaising with the operations for distribution and delivery. Job scope also include planning, arrangement, and monitoring of the deliveries and shipments of the loose cargos. You will represent our company in a professional and cost-effective manner to increase our profitability and customer satisfaction.

Job Description:

• Handling all incoming and outgoing shipments
• Process customer’s orders/ enquiries timely and accurately and timely responses to emails and requests (internal and external)
• Handling LCL documentation
• Monitor vessel schedule via PSA PortNet, SATS or SIA
• Ensure all customers’ standard operating procedures are followed and updated
• Liaison work with drivers, customers, external vendors and etc
• Manage all customer enquiries
• Resolve operational issues encountered
• Plan, arrange and monitor the deliveries and shipments of the loose cargo
• Identify any risk factors that may impact efficiency and safety during transport execution
• Coordinate closely with the drivers and team of internal coordinators to ensure smooth and efficient transportation
• Review daily transport operational activities and ensure all delivery activities are carried out within schedule in a very efficient and cost-effective manner
• Schedule vehicles for routine servicing / repairs / LTA inspection
• Meet compliance at all times
• Perform any ad-hoc tasks/projects as assigned

Requirements:

• Minimum 1 year experience in Customer Service (Transportation Industry)
• Familiar with PSA PortNet, SATS or SIA
• Minimum 2 years’ experience in Logistics & Supply Chain (Transportation industry preferred)
• Strong communication, presentation and customer service skills
• Reasonable knowledge of Singapore roads, yard and port operations
• Ability to perform under a fast-paced and performance driven environment
• Able to work independently with pro-active attitude
• Ability to communicate with one other languages a plus
• Good communication and customer service skills

Alternative, can email your CV to [email protected]

Job Responsibilities

• Process taxi bookings, handle taxi related enquiries.
• Perform Service Recovery for Taxi and Bus Operations
• Attend to level 1 customer service feedback, complaint and lost & found matters from the respective stakeholders
• Liaise with authorities, building owners and hotels on mass taxi bookings and bus operations.
• Working in a call centre environment.

Job Requirement

Education/Qualifications

• GCE "O' Level / Diploma in any discipline

Technical Skills

• Proficient in MS Office.
• Ability to diagnose and resolve basic technical issues.

Non-Technical Skills/Attributes

• Possess good interpersonal and hearing skills.
• Experience in operational environment.
• Can work independently and as a team player.
• Intensive customer service skills.

Responsibilities

• Coordinate with customers on shipment and delivery enquires
• Providing prompt and professional attention to all their requests or problems
• Process all job orders into the system promptly and accurately
• Generate job instructions to relevant operations team accordingly to customer’s request correctly and on timely
• Liaise with different internal department & external contractor when required
• Pre-plan operations such as container trucking for Import and Export shipment depending on the complicatedness of the commodity and arrange special equipment such as cranes
• Timely monitoring and update of vessel details via Port net
• Build and maintain good rapport with customers to fulfil their requirement
• Respond to emails, phone calls, and other forms of correspondence.
• Prepare job sheets for account’s department to generate customers’ invoices

Job Requirements

• Have passion in customer service, friendly and possess good attitude with previous service experience in logistics will be an advantage
• Diploma holder or its equivalent with 2 years of work experience
• Good phone etiquette, problem solving, good communication and organization skills
• Able to work independently and resolve issues arising from late deliveries, customer complaints, etc..
• Customer service oriented, team player with initiative and willing to take on responsibilities
• Ability to respond to ad-hoc and urgent demand on timely and professionally

Roles and Responsibilities

Job Purpose:

We are looking for a responsible Traffic Coordinator to support our sales teams and liaising with the operations for distribution and delivery. Job scope also include planning, arrangement, and monitoring of the deliveries and shipments of the loose cargos. You will represent our company in a professional and cost-effective manner to increase our profitability and customer satisfaction.

Job Description:

· Handling all incoming and outgoing shipments

· Process customer’s orders/ enquiries timely and accurately and timely responses to emails and requests (internal and external)

· Handling LCL documentation

· Monitor vessel schedule via PSA PortNet, SATS or SIA

· Ensure all customers’ standard operating procedures are followed and updated

· Liaison work with drivers, customers, external vendors and etc

· Manage all customer enquiries

· Resolve operational issues encountered

· Coordinate closely with the drivers and team of internal coordinators to ensure smooth and efficient transportation

· Meet compliance at all times

· Perform any ad-hoc tasks/projects as assigned

Requirements:

· Minimum 1 year experience in Customer Service (Transportation Industry)

· Familiar with PSA PortNet, SATS or SIA

· Minimum 2 years’ experience in Logistics & Supply Chain (Transportation industry preferred)

· Strong communication, presentation and customer service skills

· Reasonable knowledge of Singapore roads, yard and port operations

· Ability to perform under a fast-paced and performance driven environment

· Able to work independently with pro-active attitude

· Ability to communicate with one other languages a plus

· Good communication and customer service skills

Alternative, can email your CV to [email protected]

Job Description

· To provide counter registration and administrative support at Training Hub.

· Tally of payment, SkillsFuture claim, invoice submissions

· Logistic support of training operations

· Liaison with external agencies on documents and submissions

· Answering to telephone and email enquiries on training course

· Any adhoc duties assigned

Job requirements

· GCE O Level

· Proficient in Microsoft Office

· Digital website ie Skill Future claim

· Bilingual

· Good communication skills

· Good interpersonal skills

Job Responsibilities

• Process taxi bookings, handle taxi related enquiries.
• Perform Service Recovery for Taxi and Bus Operations
• Attend to level 1 customer service feedback, complaint and lost & found matters from the respective stakeholders
• Liaise with authorities, building owners and hotels on mass taxi bookings and bus operations.
• Working in a call centre environment.

Job Requirement

Education/Qualifications

• GCE "O' Level / Diploma in any discipline

Technical Skills

• Proficient in MS Office.
• Ability to diagnose and resolve basic technical issues.

Non-Technical Skills/Attributes

• Possess good interpersonal and hearing skills.
• Experience in operational environment.
• Can work independently and as a team player.
• Intensive customer service skills.

Responsibilities

• Coordinate with customers on shipment and delivery enquires
• Providing prompt and professional attention to all their requests or problems
• Process all job orders into the system promptly and accurately
• Generate job instructions to relevant operations team accordingly to customer’s request correctly and on timely
• Liaise with different internal department & external contractor when required
• Pre-plan operations such as container trucking for Import and Export shipment depending on the complicatedness of the commodity and arrange special equipment such as cranes
• Timely monitoring and update of vessel details via Port net
• Build and maintain good rapport with customers to fulfil their requirement
• Respond to emails, phone calls, and other forms of correspondence.
• Prepare job sheets for account’s department to generate customers’ invoices

Job Requirements

• Have passion in customer service, friendly and possess good attitude with previous service experience in logistics will be an advantage
• Diploma holder or its equivalent with 2 years of work experience
• Good phone etiquette, problem solving, good communication and organization skills
• Able to work independently and resolve issues arising from late deliveries, customer complaints, etc..
• Customer service oriented, team player with initiative and willing to take on responsibilities
• Ability to respond to ad-hoc and urgent demand on timely and professionally