Total 45,965 Others/Any level Customer Service job vacancies

$3,500 to $5,500
Telok Ayer

4-day work week (12-hour shifts, usually 8am-8pm, no night shifts).

Job Responsibilities

• Performing prompt and quality nursing care to patients
• Assisting physician in procedures and consultations
• Attending patients’ overall needs
• Taking of vitals and charting
• Following up on patient care and treatment
• Readily develop rapport with patients, staff and physician
• Preparing equipment and support physician during treatments
• Ad-hoc duties as assigned by supervisor

Job Requirements

• Singapore Nursing Board registered nurse with 1 – 4 years of nursing experience
• Must have valid BCLS and AED certification
• Preferably have A&E ward experience
• Able to commit shift hours including weekends and public holidays
• Willing to travel when being deployed

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

• Performing reception and front desk duties.
• Portering and Triaging duties such as transfer of patients from one location to another.
• Attending to all enquires of patients and visitors including phone enquiries.
• Perform any duties as assigned.

REQUIREMENTS:

• Minimum GCE O levels/A Levels/Diploma in any discipline
• No working experience required as on-the-job training is provided
• Good communication and interpersonal skills

For interested candidates, please send your most recent and updated resume to [email protected]

Alicia Cheong Ling Wei

R1104785

Recruit Express Pte Ltd

EA License No. 99C4599

Location:

Jurong

Working Hours:

Mon-Fri, Office Hours

Job Responsibilities- Care Coordinator

• Provide post discharge follow-up via a coordinated process of care planning & coordination, telecommunication and telehealth monitoring under the supervision of a Nurse Clinician.
• Manage Medical Tier 2 and Tier 3 patients and provide post discharge phone calls.
• Act as a health coach and provide health screening to the residents in the community and health post.

Requirements:

• Minimum degree in these studies: Nursing, any Allied Health Professions, Pschology, Community Care, Health Management & Promotion, Sociology, Social Work, or any other related fields.
• Any other relevant working experience will be advantageous.

Interested candidates, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Responsibilities

• Providing office day to day admin support

• Assist the team in communicating with the status of the outstanding tasks

• Handling all customer matters

• Sending out weekly report

• Learning the Singtel system and assisting customer needs and enquiries

• Ad hoc duties as assigned

Requirement

• Minimum qualification, Higher Nitec

• Working knowledge in Microsoft Excel

• Team player and ability to collaborative and work effectively

• Able to work 5.5 days per week

Mandatory Skills

Job and Responsibilities :-

• Perform work in shifts to provide 24/7 on-site or on-call support.
• Incident and Problem management.
• Should have knowledge on SRE Best practices and able to adhere to SRE guidelines in the work.
• Provide root cause analysis techniques to determine cause and resolve complex system issues.
• Perform post-resolution follow-ups to ensure problems have been adequately resolved.
• Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders.
• Work with onsite and offshore teams across multiple technologies/applications
• Continuous improvement of the system, eq. removal of TOIL, job automation, performance tuning.
• Proactive management of production services by measuring and monitoring availability, latency, throughput, user journeys and overall system health.

Requirements :-

• Experience in application implementation projects in financial institutions would be advantageous.
• Strong analytical and problem-solving skills.
• Ability to perform impact analysis in a structured manner.
• Good verbal & written communication skills.
• Proactive and able to work independently and under pressure.
• With a keen interest in providing high service quality and familiar with the demand of a 24x7 support environment
• Core technical competency must require:
• Basic knowledge on end-to-end web based application infrastructure

Good to have experiences: -

• Application Monitoring Tools
• Incident Management
• Problem Management
• Self-motivated with a strong sense of ownership and accountability
• A quick mind with a problem-solving aptitude, creative & pragmatic
• Good project management skills with attention to details, ability to multi-task and work within tight timelines
• Strong stakeholder management and interpersonal skills, with good oral and written communications skill
• Experience working with cross-cultural teams is a plus
• Good knowledge of financial institution products and digital platforms are added advantages

Core technical competency must require: -

• Basic knowledge on end-to-end web based application infrastructure

Good to have experiences :-

• Application Monitoring Tools
• Incident Management
• Problem Management
• Self-motivated with a strong sense of ownership and accountability
• A quick mind with a problem-solving aptitude, creative & pragmatic
• Good project management skills with attention to details, ability to multi-task and work within tight timelines
• Strong stakeholder management and interpersonal skills, with good oral and written communications skill
• Experience working with cross-cultural teams is a plus
• Good knowledge of financial institution products and digital platforms are added advantages

Shift Timing (12-hour shift)

0800hr – 2000hr

2000hr – 0800hr

Mandatory Skills

Job and Responsibilities :-

• Perform work in shifts to provide 24/7 on-site or on-call support.
• Incident and Problem management.
• Should have knowledge on SRE Best practices and able to adhere to SRE guidelines in the work.
• Provide root cause analysis techniques to determine cause and resolve complex system issues.
• Perform post-resolution follow-ups to ensure problems have been adequately resolved.
• Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders.
• Work with onsite and offshore teams across multiple technologies/applications
• Continuous improvement of the system, eq. removal of TOIL, job automation, performance tuning.
• Proactive management of production services by measuring and monitoring availability, latency, throughput, user journeys and overall system health.

Requirements :-

• Experience in application implementation projects in financial institutions would be advantageous.
• Strong analytical and problem-solving skills.
• Ability to perform impact analysis in a structured manner.
• Good verbal & written communication skills.
• Proactive and able to work independently and under pressure.
• With a keen interest in providing high service quality and familiar with the demand of a 24x7 support environment
• Core technical competency must require:
• Basic knowledge on end-to-end web based application infrastructure

Good to have experiences: -

• Application Monitoring Tools
• Incident Management
• Problem Management
• Self-motivated with a strong sense of ownership and accountability
• A quick mind with a problem-solving aptitude, creative & pragmatic
• Good project management skills with attention to details, ability to multi-task and work within tight timelines
• Strong stakeholder management and interpersonal skills, with good oral and written communications skill
• Experience working with cross-cultural teams is a plus
• Good knowledge of financial institution products and digital platforms are added advantages

Core technical competency must require: -

• Basic knowledge on end-to-end web based application infrastructure

Good to have experiences :-

• Application Monitoring Tools
• Incident Management
• Problem Management
• Self-motivated with a strong sense of ownership and accountability
• A quick mind with a problem-solving aptitude, creative & pragmatic
• Good project management skills with attention to details, ability to multi-task and work within tight timelines
• Strong stakeholder management and interpersonal skills, with good oral and written communications skill
• Experience working with cross-cultural teams is a plus
• Good knowledge of financial institution products and digital platforms are added advantages

Shift Timing (12-hour shift)

0800hr – 2000hr

2000hr – 0800hr

About EPAM

EPAM is a leading global provider of digital platform engineering and development services. EPAM has been expanding in Singapore since 2013 and delivering the best solutions to our customers. As a recognized leader, EPAM Singapore achieved Great Place to Work® Certification in 2023 and is committed to providing our team with inspiring careers.

You will have the opportunity to work with fellow talented technologists and accelerate your career by participating in our numerous upskilling, training, and certification programs. That is why EPAM Singapore was awarded Gold for Best In-House Certification Programmes in the Employee Experience Awards 2023 and Silver in the SkillsFuture Employers Awards 2022 for our efforts in championing employees' skills development and building a lifelong learning culture at the workplace. You can also look forward to developing holistically with the multiracial festivals and various wellness and cultural activities organized by our passionate colleagues here.

Why EPAM?

• By choosing EPAM, you're getting a job at one of the most loved workplaces according to Newsweek 2022 & 2023.
• Employee ideas are the main driver of our business. We have a very supportive environment where your voice matters.
• You will be challenged while working side-by-side with the best talent globally. We work with top-notch technologies, constantly seeking new industry trends and best practices.
• We offer a transparent career path and an individual roadmap to engineer your future & accelerate your journey.
• At EPAM, you can find vast opportunities for self-development: online courses and libraries, mentoring programs, partial grants of certification, and experience exchange with colleagues around the world. You will learn, contribute, and grow with us.

What You’ll Do

• Provide technical support for business users on a variety of technology issues.
• Support and monitor various business/IT applications, batch jobs and infrastructure components as part of an application support team providing coverage from multiple regions.
• Continually drive improvement to our service offering using data driven analytics, emphasizing opportunities for automation and robotics.
• Coordinate with multiple and varied teams to participate in special events such as disaster recovery tests, infrastructure change weekends, Data Centre maintenance, and special event days.
• Ensure supportability and quality are maintained with the introduction of production changes.

What Will Make You Shine

• Bachelor’s degree in Computer Science, Information Security, or related field.
• Ideally 3+ years of hands-on experience with support background across multiple operating systems
• working experience of software tools or platforms such as Microsoft Azure, Autosys, BigPanda, and IPcenter
• Good knowledge of Windows Server, Linux, scripting (SQL, PowerShell, Python), relational databases (Oracle/Sybase/MSSQL/PostgreSQL)
• Ability to solve complex issues, good at problem statement analysis and solution design thinking
• Track record of influencing senior IT stakeholders and business partners
• Confident communicator that can explain technology to non-technical audiences
• Capable of understanding client needs and translating this into products and services

How We Hire

Here, we summarize the typical journey to finding a job within EPAM:

• Apply and tell us about yourself
• Go through some standard interviews:

1. General interview with a recruiter
2. Technical interview with our technology experts
3. Manager interview or Offer interview with a hiring manager

• Get ready to join the team

Not sure if you meet all the requirements? No problem. Let’s talk anyway and find out more.

It takes 1 min of application to start the journey with us. Apply now!

Executive Assistant

ㅤEmbark on a meaningful career to make a real difference in the lives of children!

ㅤScience Studios is a leading education centre specialising in the teaching of primary school science through engaging experiments and excellent printed materials. Learning at Science Studios is also supplemented by, and enhanced through, proprietary online resources.

ㅤWe believe children should enjoy learning in order to achieve better grades. We go the extra mile to carefully design, prepare, and deliver each lesson so that students are engaged and have fun learning. For many students, coming to Science Studios is one of the highlights of their week! If you want a positive work environment where you can make a real difference, this is the right place for you!

ㅤWe currently have 3 branches across Singapore: West (Bukit Timah Plaza), Central (Balmoral Plaza) and East (Eastgate at Katong). An EA should be able to work at the different locations as required.

Job Description

ㅤAs an Executive Assistant, you will work closely with the directors to provide administrative support and ensure the smooth running of the business.

ㅤThe role of an Executive Personal Assistant is wide ranging and leverages on her multi-tasking ability. From project management to scheduling appointments and travel itineraries, an Executive PA can expect to enjoy a busy but varied work schedule. You will liaise with staff, suppliers and clients; organise events; manage inventories and databases; conduct research for business-related procedures and preparing corresponding reports; collate company expenses; handle HR-related matters including annual/medical leave administration.

Some of the other responsibilities include:

• Communicate with customers regarding SS programmes, fees, replacement classes, etc.

• Prepare apparatus for experiments. This includes purchasing and maintaining inventory.

• Mark quizzes and monitor students’ progress to help them achieve better grades

Requirements

+ Passionate about enriching children's lives through effective education.

+ Commendable work ethic. Willing to go the extra mile whenever necessary.

+ Maintain high standards with a strong attention to detail. Thorough and accurate when accomplishing assigned tasks.

+ Able to work on weekends (Sunday from 12 noon, and Saturday). [2 weekdays, including Fridays, will be rest days. You’ll be able to avoid weekend crowds on your rest days. Furthermore, there is no need to work on most weekends in June and December.]

Job Highlights

• Make a positive impact on young lives & have fun along the way!

• Culture of excellence: we craft and deliver great lessons

• Established & rapidly-growing brand

• Perm with AWS, Bonus and Flexi Benefits
• Comfortable to travel and work at Jurong Island (Work Hours: 8.30am - 4.45pm)
• Must have knowledge in ISO or ExCiPAT to be able to understand and manage questions/complaints

The incumbent will look to manage customer complaint and returns for customers in the Europe and/or Asia region. You will work closely with other regional coordinators for smooth operation.

Job Description

• Ensure accurate logging of daily customer complaints onto SAP, adhering to defined standards and coordinating with geographical coordinators.
• Analyze complaint information for concise event descriptions and product details, leading investigations and documentation.
• Maintain effective communication with internal personnel and global complaints coordinators.
• Follow up on complaints, communicate corrective actions to customers, and manage aged stock/lost business/product recall returns.
• Perform statistical trending of complaints, ensure data accuracy on complaint dashboards, and initiate improvement actions.
• Proactively identify areas for process improvement, engage stakeholders, and participate in audits and training.
• Contribute to business improvement initiatives and attend global meetings as required.
• Undertake additional tasks assigned by the Quality Manager.

• Degree in engineering or chemistry (BS Chemical Engineering / Chemistry) or equivalent

• 5 years plus working experience in quality such as handling customer complaint and Quality Assurance.
• Knowledge and understanding of ISO 9001, ISO2000, ExCiPAT or similar quality systems and experience in facing quality audits.
• Good understanding of the principles of customer complaint management practices, and corrective action /
• preventive action outcomes
• Be able to prioritise work load.
• Strong attention to details, judgement, planning and operations and problem analysis.

Triton AI Pte Ltd

Registration Number: R1980724

EA: 21C0661

• Perm
• AWS
• Bonus
• Flexi Benefits
• Medical & Insurance Coverage

Requirement

Candidate with retail or jewellery experience is an added advantage

Minimum GCE “N” level

Candidate with retail or jewellery experience is an added advantage

Job Scope

Understand and be able to explain to customers the range of Jewelley the company has to offer

Promote the various products, services and schemes to customers

Attend to customers and ensure service delivery standards are met in achieving total customer satisfaction

Ensure merchandise and displays are consistently well presented and displayed

Manage and maintain the overall positive image of the showroom

Develop and maintain good customer relationship and database

Our Art Studio is located in PLQ Mall (Paya Lebar MRT) and Star Vista (Buona Vista MRT).

We conduct art classes for all ages and retail of art materials.

We are looking for one sales staff who can work 4 OR 5 days every week. One of the days will be a weekend. 1-2 day in Star Vista, the other days in PLQ.

Candidate must be comfortable doing sales, speaking with customers.

Job description

- Market/Sell our classes to customers

- Cashiering duties

- Maintain inventory list

- Manage/pack online orders

- Keep the studio/store clean and tidy

- Scheduling of art classes

Requirements

- Friendly and able to speak/communicate with customers

- Able to multi-task

Interested candidates please send your CV with below information:

- Personal details

- Educational qualifications

- Prior work experience, if any

- Date able to start

We regret only shortlisted candidates will be contacted.

About the Role:

We are seeking a Senior Customer Service Associate based in Singapore with fluent Japanese and English language skills to remotely support our growing entity in Japan.

You will use your life science customer service experience, combined with technical credibility, to liaise between customers; distributors and other internal departments to ensure revenue targets are met or exceeded

What you will be doing:

• Standard sales order creation and maintenance - interpret requirements of purchase order details, quotes, and sales or customer inputs to create and maintain stock sales orders in ERP system in accordance with contract guidelines and 10X policies and procedures
• Content expert on ERP and CRM teams to enable quote to invoice, opportunity management, and complaint management
• Create and manage product returns, credit and debit memos in ERP system and update CRM. Coordinate with logistics and field team for pickup or RMA of instruments and provides information/updates to customers and internal teams as needed
• Create and manage service requests to field teams in CRM and service contracts in ERP system pursuant to purchase order details, quote and sales or service management input
• Handle product and order enquiries via phone and email with internal and external customers to provide direction or solution
• Monitor Back Orders and manage updates in system and communication updates to customers and internal staff on a regular basis
• Validate accuracy of sales orders and provide guidance to resolve errors or escalate to Senior Staff or Manager for resolution of errors
• Collaborate with internal and regional teams to drive on time fulfillment of orders and resolution of issues to exceed customer expectations
• Read/Analyze Reports in support of order fulfillment
• Manage Japanese customer base and perform other duties as assigned

Minimum Requirements:

• Multi-year customer support experience
• Knowledge of ERP and SFDC business systems
• Strong written and verbal communication skills in English and Japanese (business level)
• Detail oriented and ability to work and respond appropriately under pressure
• Flexibility to work after office hours when required
• Demonstrable ability to solve problems and work effectively in a team environment
• Knowledge of Microsoft Word, Excel and Outlook

Preferred Qualifications:

• B.Sc. in life science, chemistry or business
• Additional language skills desirable (preferably Mandarin)

Admin Executive & Receptionist

ㅤEmbark on a meaningful career to make a real difference in the lives of children!

ㅤScience Studios is a leading education centre specialising in the teaching of primary school science through engaging experiments and excellent printed materials. Learning at Science Studios is also supplemented by, and enhanced through, proprietary online resources.

ㅤWe believe children should enjoy learning in order to achieve better grades. We go the extra mile to carefully design, prepare, and deliver each lesson so that students are engaged and have fun learning. For many students, coming to Science Studios is one of the highlights of their week! If you want a positive work environment where you can make a real difference, this is the right place for you!

ㅤWe currently have 3 branches across Singapore: West (Bukit Timah Plaza), Central (Balmoral Plaza) and East (Eastgate at Katong). Do let us know if you prefer to work at one of the locations.

Job Description

• Communicate with customers regarding SS programmes, fees, replacement classes, etc.

• Prepare apparatus for experiments. This includes purchasing and maintaining inventory.

• Mark quizzes and monitor students’ progress to help them achieve better grades.

Requirements

+ Passionate about enriching children's lives through effective education.

+ Maintain high standards with a strong attention to detail. Thorough and accurate when accomplishing assigned tasks.

+ Able to work one and a half weekend days (Sunday from 12 noon, and Saturday).

[2 weekdays, including Fridays, will be rest days. You’ll be able to avoid weekend crowds on your rest days. Furthermore, there is no need to work on most weekends in June and December.]

Mandatory Skills

Responsibilities

• Perform work in shifts to provide 24/7 on-site or on-call support.
• Incident and Problem management.
• Should have knowledge on SRE Best practices and able to adhere to SRE guidelines in the work.
• Provide root cause analysis techniques to determine cause and resolve complex system issues.
• Perform post-resolution follow-ups to ensure problems have been adequately resolved.
• Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders.
• Work with onsite and offshore teams across multiple technologies/applications
• Continuous improvement of the system, eq. removal of TOIL, job automation, performance tuning.
• Proactive management of production services by measuring and monitoring availability, latency, throughput, user journeys and overall system health.

Requirements:

· At least 5 years working in an L2 Application Support Environment which mainly involves Incident and Problem Management.

· Experience in application implementation projects in financial institutions would be advantageous.

· Strong analytical and problem-solving skills.

· Ability to perform impact analysis in a structured manner.

· Good verbal & written communication skills.

· Proactive and able to work independently and under pressure.

· With a keen interest in providing high service quality and familiar with the demand of a 24x7 support environment

Mandatory Must-have Tech Skills / Framework:

Core technical competency must require:

• Basic knowledge on end-to-end web based application infrastructure

Good to have experiences:

• Application Monitoring Tools
• Incident Management
• Problem Management
• Self-motivated with a strong sense of ownership and accountability
• A quick mind with a problem-solving aptitude, creative & pragmatic
• Good project management skills with attention to details, ability to multi-task and work within tight timelines
• Strong stakeholder management and interpersonal skills, with good oral and written communications skill
• Experience working with cross-cultural teams is a plus
• Good knowledge of financial institution products and digital platforms are added advantages

Shift Timing (12-hour shift)

0800hr – 2000hr

2000hr – 0800hr

We are looking for interested applicants to join our newly opened outlet at Boat Quay!

RESPONSIBILITIES

- Ensure the service level is achieved and exceed our guest expectation through providing friendly services and providing a clean and comfortable dining/takeout experience

- Core food preparation duties include making burgers & dispensing drinks

- Carry out efficient and accurate delivery of customer order promptly within the established speed of service guidelines

- Promote new products and be knowledgeable on current promotions

- Be compliant with all government and BK policies/regulations

- Support the Restaurant Management Team and provide feedback to the Outlet Manager

- Maintain cleanliness within the kitchen and counter area with constant sanitisation

QUALIFICATIONS

- Entry level candidates are welcome to apply as training will be provided

- Positive attitude and able to handle pressure

- Able to work evenings, weekends and Public holidays

Interested applicants, please approach our Boat Quay outlet to apply!

We are looking for contract Patient Service Associate (PSA) to be outsourced to our clients from the healthcare industry.

Job Description:

• Responsible for managing patient registration, appointment scheduling, and front desk operations, which encompasses billing and payments.
• Assist patients with inquiries, navigate them through the healthcare system, and uphold compliant medical record management.
• Work closely with healthcare professionals to support patient care and deliver exceptional customer service, ensuring favorable patient interactions.

Requirements:

• Minimum ‘N’ / ‘O’ Levels / Nitec / Diploma
• Minimum customer service experience required.
• Candidates without healthcare experiences are welcome to apply as training will be provided.

All qualified applicants, please send in your resume to:

[email protected]

Elyssa Koh (Outsourcing Team)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

The team provides IT support for employees and manages the IT Concierge across various primary locations. The proposed manpower will be required to operate on-site, and may need to make ad-hoc trips to other camps as part of work requirements. The scope of work for the team, but not limited to, is as follows:

Job Description:

• Provide support for IT troubleshooting end-to-end including service levels monitoring of both internal and outsourced IT service partners.
• Manage processes and data to meet the quality service and customer satisfaction standards.
• Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
• Manage IT assets including storage and accounting of the laptops, coordination with partners for stocktake, maintenance, and top-up of centralised asset pool.
• Manage IT hardware tokens such as IT cards including collection, destruction, and distribution of cards to users.
• Manage IT accounts including coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
• Manage IT provisioning and IT induction on new hires first day of work to issue them IT devices and orientate them on usage of the accounts and devices based on IT policies.
• Support rollout of IT projects / initiatives e.g. coordination with stakeholders and employees, data progress tracking. Facilitate authorisation of IT configuration changes, account access rights based on prevailing IT security policies.
• Educate and guide users on the policies, processes and their responsibilities in management of IT devices and accounts.

Skills & experience needed:

• Singapore Citizen/Permanent Resident
• Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience
• Strong service excellence mindset
• Good knowledge of IT and Microsoft Office software/applications (e.g. Excel) and ITIL foundation trained will be advantageous

Other Information:

• Location: Central & West (Has to be comfortable working at 3 different locations)
• Salary: $2,600 - $3,000
• Performance Bonus
• 14 Days Annual Leave
• Duration: 5 years contract (Extendable)
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

• End user support
• Assist in Operating Systems Migration and related support.
• Support and troubleshooting of hardware and software problems.
• Responsible for correcting all problems associated to supported list of End User Equipment and Software.
• Installation of software/application.
• Provide accurate and timely documentation in IT Service Management Tool.
• Closing all assigned and resolved Incidents; focus on ticket resolution within SLA.
• Synchronizing application settings to environment requirement.
• Relocation of computer devices and peripherals.
• Setting up of the end users profiles for applications.
• Proactive update , to guide and follow up to end users.

Job Requirements

• Diploma in Information Technology, Computer Engineering or related field
• At least 1 year relevant work experience
• With Service Desk or Helpdesk experience would be an advantage
• Hardworking , positive attitude
• Working location at Raffles Place (Bank environment)
• 5 days work (9am to 6.30pm)
• Salary $2700 - $3000

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

Summary:

• Salary $2500 - $4000
• Good Company Benefits: Performance Bonus, Incentive Trip, Salary Increment
• Monday to Friday, office hours

Responsibilities

• Understand client's business operation and work closely with client to identify manpower requirement
• Develop and implement talent acquisition strategies
• Create, propose and implement strategic effective hiring channels, procedures or techniques to improve recruitment measures & talent pipeline
• Effectively engage employees with daily operations needs
• Responsible for consolidation of weekly and monthly reports for operations needs and generate statistical report as and when required
• Be the point of contact to deliver value added services to both management and employees
• Others ad hoc duties as assigned

Additional Information:

• Good interpersonal and communication skills
• Ability to work independently as well as a good team player
• Ability to multi-task in a fast-past environment

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Chong Shun Kee (June)
Registration No: R1984521
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Responsibilities:

• Overall responsible for the support to customers, execution of Standard Operating Procedures related to ITIL Processes such as Incident Management, Event Management and Request Fulfillment
• Manage Major Incidents including management of customer & internal communications, management of internal and external communication bridges with our top-tier customers and escalations up to leadership level.
• Coordinate and collaborate with internal teams to facilitate timely incident resolution and request fulfillment.
• Invoke and manage crisis and security management processes.
• Maintain accurate logs, incident reports and provide comprehensive updates to stakeholders.
• Document all actions in accordance with standard company policies and procedures.
• Act as the senior on shift and ensure proper shift handovers.

Requirements:

• Diploma or Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent
• 3 years proven experience in managing all aspects of Major Incident.
• At least 4 years of experience in telecommunications within a large-scale business environment.
• At least 4 years of experience in a customer support role, preferably in a technical support or service desk environment.
• Experience with developing training programs and delivering training.
• ITIL V4 Foundation certificate and experience working with ServiceNow.
• Agile, Six Sigma or related certifications
• Having experience in the aviation sector is beneficial.

Additional info:

• Ability to work in a shift-based schedule, including weekends and holidays, to provide 24/7 coverage.
• 8am to 8pm (12hours, non-night shift)

To apply, please visit www.gmprecruit.com and search for Job Reference: 23981

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Mandatory Skills

Job and Responsibilities :-

• Perform work in shifts to provide 24/7 on-site or on-call support.
• Incident and Problem management.
• Should have knowledge on SRE Best practices and able to adhere to SRE guidelines in the work.
• Provide root cause analysis techniques to determine cause and resolve complex system issues.
• Perform post-resolution follow-ups to ensure problems have been adequately resolved.
• Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders.
• Work with onsite and offshore teams across multiple technologies/applications
• Continuous improvement of the system, eq. removal of TOIL, job automation, performance tuning.
• Proactive management of production services by measuring and monitoring availability, latency, throughput, user journeys and overall system health.

Requirements :-

• Experience in application implementation projects in financial institutions would be advantageous.
• Strong analytical and problem-solving skills.
• Ability to perform impact analysis in a structured manner.
• Good verbal & written communication skills.
• Proactive and able to work independently and under pressure.
• With a keen interest in providing high service quality and familiar with the demand of a 24x7 support environment
• Core technical competency must require:
• Basic knowledge on end-to-end web based application infrastructure

Good to have experiences: -

• Application Monitoring Tools
• Incident Management
• Problem Management
• Self-motivated with a strong sense of ownership and accountability
• A quick mind with a problem-solving aptitude, creative & pragmatic
• Good project management skills with attention to details, ability to multi-task and work within tight timelines
• Strong stakeholder management and interpersonal skills, with good oral and written communications skill
• Experience working with cross-cultural teams is a plus
• Good knowledge of financial institution products and digital platforms are added advantages

Core technical competency must require: -

• Basic knowledge on end-to-end web based application infrastructure

Good to have experiences :-

• Application Monitoring Tools
• Incident Management
• Problem Management
• Self-motivated with a strong sense of ownership and accountability
• A quick mind with a problem-solving aptitude, creative & pragmatic
• Good project management skills with attention to details, ability to multi-task and work within tight timelines
• Strong stakeholder management and interpersonal skills, with good oral and written communications skill
• Experience working with cross-cultural teams is a plus
• Good knowledge of financial institution products and digital platforms are added advantages

Shift Timing (12-hour shift)

0800hr – 2000hr

2000hr – 0800hr

Your Role

We are looking for an IT Assistant to offer comprehensive support for software, hardware and networking on desktops, laptops and servers.

What Will You Do

• To offer comprehensive support for software, hardware, and networking on desktops and laptops and servers.
• To perform installation and upkeep of servers, PCs, associated software, networks, and IT devices.
• To address issues through phone support and on-site assistance.
• To troubleshoot networking and PC-related problems.
• To handle any ad hoc tasks as assigned.

What Do We Want

• At least NITEC or higher in any discipline.
• At least 1 year of experience in related field.
• Able to work independently.
• Good interpersonal and communication skills.

The role of the Community Care Associate is based in our Silver Lifestyle Clubs (Day Care Centre) located at Tampines or Yishun

Roles and Responsibilties:

1. Personal and Psychosocial Care

• Provides support to seniors in basic activities of daily living (BADL), including assistance with personal hygiene and transfer.
• Identify care needs of seniors such as dietic needs and other areas relating to well-being of elders.

2. Nursing Support

• Monitor health status (vital signs, glucose level and oxygen saturation) and escalate to Center Supervisors/ Nurse Manager.
• Assist to serve medication/ pre-packed medication and apply prescribed topical medication as instructed by Supervisor/ Manager.

3. Senior Engagement

• Plan, and conduct activities suitable for seniors taking into consideration of their preferences and interests
• Observe senior’ engagement during sessions and feedback on senior’s response and progress.

4. Administration and Operations

• Always ensure environmental safety and hygiene of the centre including carrying out the necessary cleaning and disinfection and looking out for hazards
• Able to do basic documentation of senior’s participation in various engagement activities.

Job Requirements:

• Willingness and Patience in serving the elderly client
• Prior experience in caregiving duties in Hospitals; Nursing Homes or individual parents would be advantageous
• Candidate with no relevant experience or keen to have a career switch would be considered.
• Training will be provided.
• Singaporeans or PRs residing in Singapore only.

Please state your expected salary in your resume or cover letter.

Working days: 5.25 days per week

Rest day: Every Sunday

Working Hours:

Mondays to Fridays: 0800hrs to 1730hrs

Saturday (Alternate): 0800hrs to 1200hrs

Working Location: 55 Ubi Road 1 Singapore 408699

Job descriptions:

• Assist Service Advisor in daily operations comprising the followings:

1. Responsible for checking of recall campaign for customer's vehicle.
2. Parts ordering via Purchase Requisition and coordination when parts arrive.
3. Making quotations to customer for service jobs.
4. Opening Purchase Orders.
5. Preparing invoices after job completion
6. Pickup and delivery arrangements.
7. Monitor and track the Parts-Arrived-but-outstanding-jobs.

• Any other duties that may be assigned from time to time

Job Responsibilities:

• Supervising residents daily, managing their welfare, discipline, and adherence to institution standards.
• Providing support during emergency situations.
• Implementing Trauma-informed practices in daily interactions.
• Ensuring the safety and security of premises through body and property checks, security patrols, dormitory inspections, and conducting urine tests when necessary.
• Managing and addressing the daily living needs of residents in the Hostel.
• Establishing positive relationships with residents.
• Participating in task forces to assist and execute required tasks.

Job Requirements:

• Capability to work night shifts.
• Independence, resourcefulness, and responsibility.
• Firm commitment to upholding standards and responsiveness in dealing with individuals.
• Strong communication and writing skills.
• Proficiency in MS Word, Excel, and similar tools.