Embark on a dynamic career in tech support, where your skills contribute to maintaining world-class technology solutions to ensure a seamless user exp..
Embark on a dynamic career in tech support, where your skills contribute to maintaining world-class technology solutions to ensure a seamless user experience.
As a Technology Support I team member in Corporate Investment Bank, you will ensure the operational stability, availability, and performance of our production application flows. Be part of the team responsible for troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems, ensuring a seamless user experience.
Job responsibilities
• Provide technical support on Securities Processing Applications to users.
• Troubleshoot business issues, identifying root cause and solving problems to provide technical solutions to user teams in a timely manner.
• Drive incident management process and facilitate blameless post-mortems.
• Automate manual operational work to improve efficiency in Securities Processing Environment.
• Develop and support automation tooling to improve the reliability of the platform and the productivity of the team.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on incidents and usage patterns to better predict issues and take proactive action.
• Take turns to work on weekend and bank holidays. Occasionally, work after office hours to provide support coverage to other regions.
Required qualifications, capabilities, and skills
• Bachelor’s Degree in Computer Science related disciplines
• 1+ years of experience or equivalent expertise in troubleshooting, resolving, and maintaining information technology services
• Familiarity with applications or infrastructure in a large-scale technology environment on-premises or in the public cloud
• SRE Experience in any Application framework is an advantage.
• Technical Knowledge in Linux/Unix, Windows, Application and Infrastructure logs.
• Ability to work independently as a self-starter, and within a team environment. Comfortable in a fast dynamic environment with an ability to handle multiple tasks simultaneously.
• Knowledge in development toolset for software development and maintenance.
• Knowledge in one or more general purpose programming languages, plus an interest in learning other coding languages and skills as needed.
• Experience or understanding of incident Management, Change Management best practices.
• Good communication skills, both verbal and written, with the ability to clearly convey technical information while leading conference calls.
• Exposure to one or more general-purpose programming languages or automation scripting, and knowledge of ITIL Framework.
To apply for this position, please use the following URL:
KR16 - Chinese(Mandarin) Language Instructor [Premium Chinese Language Enrichment Centre]
Full-time
Full-time
Others/Any
Singapore, Singapore
Education / Training
1 month ago
Position Title : Mandarin Language Tutor [Tuition Centre]
Location : Upper Serangoon Road
Working days : 5 days (Wednesday to Sunday)
Centre is off on..
Position Title : Mandarin Language Tutor [Tuition Centre]
Location : Upper Serangoon Road
Working days : 5 days (Wednesday to Sunday) Centre is off on Monday & Tuesday (Both weekend need to work) Working hours : varies, weekdays end latest 9:30pm , weekend 6:30pm
Salary : $2,600 - $3,000 (Primary levels will be $3k and below ; Secondary levels will be above $3k)
Duties:
To teach Mandarin language classes in accordance with the Centre’s programme.
To keep up-to-date records of all classes and material.
To attend staff meetings, parents appointments and meetings as and when necessary
LY12- IT Helpdesk (L1) -{Urgent |Multiple location)
Full-time
Full-time
Others/Any
Singapore, Singapore
Customer Service
1 month ago
Position: Desktop Support Engineer (Band 1)
Working Location: Tuas / Jurong / Changi (Client Site)
Working Days : 5 Days ( Mon- Fri)
Working ..
Position: Desktop Support Engineer (Band 1)
Working Location: Tuas / Jurong / Changi (Client Site)
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm
Salary Range: $2,600-$2,800
Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.
TAN LEE XIAN Reg No: R24123487
The Supreme HR Advisory Pte Ltd EA No: 14C7279
Job Description
Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.
Position Responsibilities and Functions
Provide first/second level contact and problem resolution for customer issues.
Work with Third Party Vendors to remediate complex AV issues as needed.
Provide timely communication on issue status and resolution.
Maintain ticket updates for all reported incidents.
Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
Should have basic knowledge of Mac operating system, to support Apple pc users.
Install, upgrade, support and troubleshoot for printers, computer hardware.
Performs general preventative maintenance tasks on computers, laptops, printers.
Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.
Qualifications and Skills
Bachelor Degree or equivalent in Computer Science or related field.
CompTIA A+, Microsoft Certified Professional (MCP) or better.
1-2 years’ experience in Windows Desktop support.
Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
Proven analytical, troubleshooting and problem solving skills.
Willing to work off-hours and weekends when required for projects or emergency support.
In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.
Service Engineer (CCTVs/Access Control System/Maintenance)
Full-time
Full-time
Others/Any
Singapore, Singapore
Customer Service
1 month ago
Responsibilities:
Work with the Customer Service Representative to solve the client’s security system problems in the earliest time.
Provide su..
Responsibilities:
Work with the Customer Service Representative to solve the client’s security system problems in the earliest time.
Provide support and maintenance services such as routine preventative maintenance, troubleshooting, system upgrades/expansions/alterations and systems training.
Maintain long-term relationships with clients.
Increase customer satisfaction
Renew the support & maintenance contract.
Ensure quality of ICD services following company standards and policies strictly, to deliver prompt and efficient response to all service requests within assigned region.
Provide routine preventive maintenances.
Handle daily trouble-shooting, follow up all open technical issues till the problems resolved.
Take over all service issues from Project team after External Hand Over done.
Requirements:
Minimum Diploma or above in Electronic, Computer, Automatization or Mechanical Engineering.
Minimum 2 year of customer service working experience (security-related preferred) in a multinational environment.
Experience in security system field with knowledge of Access Control, CCTV and Alarm System will be considered as a plus.
Basic IT knowledge in hardware, network and database.
Ability to work under pressure
Strong analytical skill and problem-solving ability.
Strong self-learning ability, work independently
Customer-orientation
Excellent communication and interpersonal skills
Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to shinleng.liew(at)cvistahr.com
Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion
Customer Service Executive (Exp in Trucking & Warehousing / West / Bonus)
Full-time
Full-time
Senior Executive
Singapore, Singapore
Customer Service
1 month ago
Responsibilities:
Make sure customer’s orders are processed promptly & accurately
Make sure timely & accurate billing process
Assist ..
Responsibilities:
Make sure customer’s orders are processed promptly & accurately
Make sure timely & accurate billing process
Assist in issue shipping documents (e.g: Bills of Lading, Arrival Notice, Declare Import & Export Permit)
Manage the receiving & processing functions following the warehouse operation
Maintain and monitor inventory accuracy in WMS system
Requirements:
At least 1 years of working experience as warehouse customer services
Preferable experience in trucking and warehousing
Experience with WMS and MS Office
Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to [email protected]
Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion
Service Engineer (5 Days | Training Provided | Mechanical Engineering)
Full-time
Full-time
Others/Any
Singapore, Singapore
Customer Service
1 month ago
Well Established Company
Basic $3800 - $5500 + Variable Bonus
Excellent Welfare and Benefits + Career progression
Working location: Jurong Ea..
Well Established Company
Basic $3800 - $5500 + Variable Bonus
Excellent Welfare and Benefits + Career progression
Working location: Jurong East
Working Days: Monday to Friday
Working hours: 8.30am to 6pm
TRAINING PROVIDED
Job Responsibilities:
Planning / Assign sub-contractors and manpower for the maintenance work and from project handover
Supervising & Managing of Sub-contractor to carry maintenance & servicing works
Plan and schedule Preventive Maintenance
Perform routine check, system back-ups & restoration, troubleshooting and upgrading / improvement of system to ensure optimal functioning of BMS/DCS/PLC/SCADA System
Record servicing & maintenance data and generate service report
Provide Technical / Operational guidance, engineering solution to the Maintenance Site Facility Management
Others ad hoc duties as assigned
Job Requirements:
Minimum Diploma or Degree in Mechanical / Mechatronic / Electrical Engineering or equivalent
Knowledge on BMS / PLC / HVAC will be a plus point
Training provided for those without/lesser experience
Candidates are encouraged to apply this position via Apply Now button with the following information in the resume
Work experiences and job responsibilities
Current and Expected salary
Reason for leaving
Date of availability
Education background
We regret that only shortlisted candidates will be contacted.
Position title : Service Engineer / Technical Specialist
Location: Loyang Industrial Estate
Working Days: Mon - Fri
Working hours : 830 a.m. to 530p.m..
Position title : Service Engineer / Technical Specialist
Location: Loyang Industrial Estate
Working Days: Mon - Fri
Working hours : 830 a.m. to 530p.m.
Salary : $2,500 - $3,000
Requirements
NTC2 / Diploma in Electronics/Mechanical/Mechatronics Engineering
Preferably with experience in Vacuum Technology and/or Wafer Testing.
Training provided
Travelling required.
Responsibilities
To provide support and application for Wafer Sort & Testing Related Equipment.
Service & Calibration of Hi Vacuum Pumps and related equipment for the semiconductor industry.
Position title : Service coordinator cum Admin
Location: 22 SIN MING LANE
Working Days: 5 days, Monday-Friday
Working hours : 830am-6pm
Salary: $2500 ..
Position title : Service coordinator cum Admin
Location: 22 SIN MING LANE
Working Days: 5 days, Monday-Friday
Working hours : 830am-6pm
Salary: $2500 and above (depending on experience)
Job scope:
*Answer phone calls and enquiries
*Maintaining, Prepare and arrange job schedules
*Liaise with clients & technicians for appoints
*Apply PTWs with Mall managements
*Maintaining client relationships and retention
*Preparing/sending invoices
*Maintaining company clients portfolio
*Tabulate Monthly sales/service reports
*Assist Accts to Follow up and chase payment
*Assist in Contract and quotation drafting
KR16 - Client Support Specialist [Video Analytics]
Full-time
Full-time
Others/Any
Singapore, Singapore
Customer Service
1 month ago
Position title : Customer Support Executive (CSE) - Video Analytics
Location: 81 Ayer Rajah Crescent
Working Days: 5 days A Week [Mon - Fri)
Working h..
Position title : Customer Support Executive (CSE) - Video Analytics
Location: 81 Ayer Rajah Crescent
Working Days: 5 days A Week [Mon - Fri)
Working hours : 9am – 6pm
Salary : Up to $6,000 + (Car allowance based on mileage travel)
Roles & Responsibilities:
- Customer and Site Management:
Act as the primary liaison for customers and sites.
Conduct maintenance and daily checks on deployments, troubleshoot issues and escalate matters to the CTO.
Collaborate closely with customers to comprehend their technical needs and provide customized solutions.
Offer ongoing technical guidance, support throughout the deployments by understanding the users’ pain points and recommending solutions to address them.
Conduct training sessions and workshops to educate customers on the utilization of company products and technologies.
Ensure customer satisfaction and retention.
Monitor and report on key customer success metrics.
Willingness to travel to customer sites as required
- Physical Deployment of Video Analytics solutions:
Deliver and install hardware to integrate company's Video Analytics solutions into customers’ workflows and systems.
- Troubleshooting:
Troubleshoot and resolve technical issues to ensure customer satisfaction.
- Platform Administration:
Provide comprehensive support for the web dashboard and mobile applications, including user account creation, site creation, and troubleshooting.
- Cross-functional collaboration:
Coordinate internal resources to address customer requirements effectively.
Work collaboratively with internal teams to enhance the overall customer experience.
Provide constructive product feedback and suggestions to Company’s technology team.
- Documentation:
Contribute to the development of customer success processes, blueprints, and best practices as the team evolves.
- Mentor for Interns:
Provide guidance to interns on efficient and effective practices in daily tasks.
Impart knowledge and experience in implementation of Video Analytics solutions and customer management to ensure customer satisfaction.
- Keeping current:
Stay informed about the latest industry trends and technologies to enhance customer success strategies.
Job Requirement
Demonstrated experience in a customer success or account management role.
Proven background in technical support roles.
Knowledge of Computer Vision or Video Analytics or IP camera technologies and platforms is a great plus.
Proficient in project management and organizational skills.
Familiarity with Project Management software (like Jira, Confluence) and customer success metrics.
We are seeking a highly skilled and experienced Chief Automotive Technician to lead our team of mechanics and oversee all technical, mechanical, and e..
We are seeking a highly skilled and experienced Chief Automotive Technician to lead our team of mechanics and oversee all technical, mechanical, and electrical repairs in our automotive service center. As the Chief Automotive Technician, you will be responsible for performing a wide range of repairs on various makes and models, including high-end luxury vehicles such as Porsche, Bentley, Rolls Royce, Ferrari, Lamborghini, and others.
Responsibilities:
Perform Technical Repairs: Conduct comprehensive diagnostics and repairs on automotive systems, including engine overhauls, gearbox overhauls, air conditioning repairs, and electrical repairs. Ensure that all repairs are executed efficiently and accurately, adhering to manufacturer specifications and industry best practices.
Lead and Supervise: Manage a team of mechanics, providing guidance, training, and support. Monitor the progress of repairs, allocate tasks, and ensure that work is completed within the set timelines and quality standards. Foster a positive work environment that promotes teamwork, productivity, and professional growth.
Diagnostic Expertise: Utilize advanced diagnostic tools and techniques to identify and troubleshoot complex issues in automotive systems. Develop effective solutions and communicate the findings to the team and customers in a clear and concise manner. Make recommendations for repairs or replacements based on accurate assessments.
Quality Control: Maintain high-quality standards for all repairs and services delivered by the team. Conduct thorough inspections to verify the completeness and accuracy of work performed, ensuring that vehicles are safe and in optimal condition before returning them to customers.
Inventory Management: Manage inventory levels of automotive parts, tools, and equipment, ensuring an adequate supply to support repair operations. Coordinate with suppliers to source necessary materials, negotiate pricing, and maintain cost-effective inventory control.
Customer Service: Interact with customers to understand their automotive concerns and provide expert advice and recommendations. Address customer questions or concerns professionally and ensure exceptional customer satisfaction throughout the repair process.
Stay Updated: Keep abreast of the latest advancements in automotive technology, repair techniques, and diagnostic tools. Attend training sessions, workshops, and industry events to continuously enhance technical skills and knowledge.
Requirements:
Extensive experience as an automotive technician, with a proven track record of performing complex repairs and diagnostics on various makes and models.
Expertise in engine overhauls, gearbox overhauls, air conditioning repairs, and electrical repairs.
Strong diagnostic skills with the ability to accurately identify and resolve complex automotive issues.
Proficiency in using advanced diagnostic tools and equipment.
Excellent leadership and team management abilities.
Exceptional communication and customer service skills.
Detail-oriented with a focus on delivering high-quality work.
Ability to work efficiently under pressure and meet deadlines.
Strong problem-solving skills and the ability to adapt to changing situations.
Knowledge of high-end luxury vehicles such as Porsche, Bentley, Rolls Royce, Ferrari, Lamborghini, etc., is highly desirable.
Join our team as the Chief Automotive Technician and lead a dynamic group of professionals in providing top-notch automotive repair services. Together, we will ensure the satisfaction and safety of our valued customers while maintaining the highest standards of technical excellence.
Industry: Logistics