Total 45,965 Others/Any level Customer Service job vacancies

You shall be responsible for care of patients in the Intensive Care Unit.

Key responsibilities

• Be part of the team to provide clinical nursing care and expertise.
• To ensure and maintain safe practices in the delivery of care within reasonable costs to patients.

Requirements

• Minimum Diploma in Nursing or equivalent.
• Enrolled with Singapore Nursing Board.
• At least 1 year of clinical experience preferably in Medical/Surgical Unit or equivalent.
• A meticulous and analytical team player with good interpersonal and communication skills.
• Able to work on shifts (including night shift).
• High adaptive to new challenging environment.

You shall be responsible for care of patients in the Intensive Care Unit.

Key responsibilities

• Be part of the team to provide clinical nursing care and expertise.
• To ensure and maintain safe practices in the delivery of care within reasonable costs to patients.

Requirements

• Minimum Diploma in Nursing or equivalent.
• Enrolled with Singapore Nursing Board.
• At least 1 year of clinical experience preferably in Medical/Surgical Unit or equivalent.
• A meticulous and analytical team player with good interpersonal and communication skills.
• Able to work on shifts (including night shift).
• High adaptive to new challenging environment.

Job Summary:

The Assistant Manager of IT Support / Senior IT Executive will support the IT team in overseeing the day-to-day operations of the hotel group’s IT systems. This role will be responsible for maintaining and optimizing IT infrastructure, providing technical support, and assisting in the implementation of IT projects across the group’s properties. The position requires hands-on experience in managing IT systems, troubleshooting, and ensuring that technology supports both operational efficiency and guest satisfaction.

Key Responsibilities:

1. IT Operations and Support:

• Assist in the management of daily IT operations, including monitoring systems, networks, servers, and storage across hotel properties.
• Provide technical support to hotel staff and corporate employees, ensuring timely resolution of IT-related issues.
• Maintain and update IT systems to ensure their optimal performance and security.

2. IT Project Support:

• Assist in the execution of IT projects, including upgrades to systems like Property Management Systems (PMS), Point of Sale (POS), and guest-facing technologies.
• Collaborate with the IT Manager and other stakeholders to ensure IT projects are completed on time and within scope.

3. Cybersecurity and Compliance:

• Support the implementation of cybersecurity measures to protect the company’s IT environment from internal and external threats.
• Assist in performing security audits and vulnerability assessments to ensure compliance with corporate policies and relevant regulations (e.g., GDPR, PCI DSS).

4. Infrastructure Maintenance:

• Assist in the configuration, maintenance, and monitoring of IT infrastructure, including servers, networks, and cloud solutions.
• Ensure the integrity, security, and availability of IT systems through regular backups, patch management, and system monitoring.

5. Technical Support and Troubleshooting:

• Provide first-level support for technical issues encountered by hotel properties, ensuring efficient troubleshooting and escalation when necessary.
• Work closely with hotel IT teams and third-party vendors to resolve system and hardware issues.

6. Vendor Management:

• Assist in managing relationships with IT vendors, service providers, and contractors to ensure effective delivery of IT services and solutions.
• Assist in evaluating new technology solutions and recommend improvements to current systems where needed.

7. Reporting and Documentation:

• Maintain accurate documentation of IT systems, configurations, processes, and troubleshooting guides.
• Prepare and submit regular reports on system performance, incidents, and project progress.

Qualifications:

• Education: Diploma or Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Experience: 3-5 years of experience in IT management or systems administration, preferably in the hospitality industry.
• Technical Expertise: Strong knowledge of IT infrastructure (e.g., networks, servers, storage) and experience with hotel-specific systems like PMS and POS.
• Problem-solving Skills:Ability to diagnose and troubleshoot technical issues efficiently.
• Communication Skills: Strong interpersonal and communication skills for collaborating with internal teams and external vendors.

Preferred Skills:

• Experience with hospitality systems and applications (e.g., PMS, POS, guest experience technologies).
• Familiarity with cloud computing, cybersecurity best practices, and IT compliance standards.
• Certifications such as CompTIA A+, Network+, or Microsoft Certified Systems Administrator (MCSA) are a plus.

• Free Shuttle Bus Service (Tuas West MRT)
• Youthful & Dynamic Work Culture Environment
• Career & Growth Development

Roles & Responsibilities

Job Summary

If you enjoy working in a fast pace environment and the challenge of redefining what good service means to people, this position is for you.

Join JIJI.SG's operations and customer service team to help us improve and exceed our customers' expectations when they shop with us!

In the process, learn how operations is managed for an online store, from inbound operations such as freight forwarding and receiving shipments, to outbound operations such as picking and packing, working with 3rd party couriers and managing our in-house delivery fleet.

Most importantly, future team members must have a strong sense of dedication to our customers' happiness.

Job Description

• Responsible to deliver a customer-centric experience and assist customers across all channels including phone calls, emails and live chat.
• Going the extra mile to ensure customers’ needs and expectation are met.
• Actively involved in refining customer experience through customer feedbacks and observing daily operations.
• Proactive and initiative to constantly improve internal processes.

Requirements

• Strong communication and problem-solving skills to assist customers with any issues they face when they shop with us, including product enquiry, delivery or order related enquiry.
• Cheerful and friendly disposition when communicating with customers.
• Strong sense of dedication to our customers’ happiness.
• Process-oriented and good attention for detail.
• Accountable and responsible team-player.
• Able to work independently and also as a team.
• Past experience in either operations or customer service will be a plus.

JOB SCOPE

As a Pool Guest Service Agent, you will be part of the team operating one of the world’s most iconic and Instragramable Infinity Pool. Being a Pool Guest Service Agent, you will deliver the highest level of guest service to ensure guest experience a luxurious and leave them with an unforgettable memories.

The role will require you to perform and enhance multiple guest’s experience of the Infinity Pool from welcoming all guest, walking all guest to their sun beds area, setting up guest’s sun beds, providing guest with a fresh towel, introducing guest to the offerings / directional of the areas at the same time ensuring their stay at the Infinity Pool was a memorable and everlasting experience.

Operational Related

• Warmly welcome and engage all guests visiting the Infinity Pool.
• Share a quick introduction of the offerings available while escorting guests to their dedicated sun beds.
• Provide exceptional service and create a memorable experience for all guests.
• Set up and maintain the available sun beds, ensuring that they are ready for the next guests.
• Take and process food and beverages orders.
• Interact with guests and answer their inquiries appropriately.
• Process guests’ requests. Own and communicate requests that are not directly related to the Infinity Pool, to the respective department and ensure that the requests are fulfilled.
• Conduct tours at the Infinity Pool.
• Ensure the availability of fresh towels, and present them to the guests.
• Maintain and ensure that the towel distribution counter and return bins are neat and presentable.
• Ensure that the Infinity Pool deck area is clean and presentable.
• Ensure adherence to Company policy for access to the Infinity Pool
• Bid all guests with a fond farewell upon their departure.

Departmental Related

• Be familiar with the local community and major events in town, and make appropriate recommendations to guests to enhance their stay.
• Maintains close liaison with all other Departments to have a good understanding of other Departments’ operational flow, thus ensuring seamless guest experiences.
• Monitor activities in the Infinity Pool and report any suspicious characters, items or/and activities to the Manager.
• Perform administrative duties as requested such as filing of reports.
• Contribute ideas to improving the operations of Pools & Recreation.

JOB REQUIREMENTS

• Minimum GCE ‘N’ or ‘O’ Levels.
• Excellent guest relations and communication skills.
• Prior customer service experience in the same capacity is an advantage.
• Possess a good command of spoken and written English.
• Ability to speak additional languages is an advantage.
• Pays attention to details.
• Able to speak in front of groups.
• Be willing to work shifts in an outdoor Pool environment.
• Able to work with minimum supervision.
• Team player who takes the initiative to assist other Team Members when required.
• Have impeccable follow-through; and “Can Do” attitude and mindset.
• Well-groomed with professional disposition.

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About Our Team

Mission of Global Live Service Architecture team is Build Real-time Interactive Architecture, Safeguard Global LIVE. And our vision is Create Technical Leading Global LIVE Architecture. Join us, you can deal with huge tech challenges, such as strict compliance requirements and complex global datacenter environments, and make LIVE a more stable, better performance, resilience and efficiency platform.

Job Description

1. Responsible for the development and optimization of Core Service

2. Optimize global data storage consistency

3. Tech optimization includes CAP theorem, cache systems, various database governance, etc.

Qualifications

Job Requirements

1. Preferred experience in multi-datacenter architecture optimization, high concurrency and availability system design, and relational, kv and graph databases

2. Bachelor's degree or higher in a related field, solid understanding of computer science fundamentals, operating systems, and networks

3. Proficient in at least one programming language, familiar with microservices and common software architecture patterns

4. Capable of systematic problem-solving, excellent in abstracting issues, and possessing good communication skills and responsibility

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Fund Service Specialist

6 months contract

Salary: $2800-$4500 (Based on experience and education)

Jurong

Description

1. Responsible for Transfer Agency Services, including the communication of dealing orders, contract notes and attending to queries from investors and fund managers

2. Manage the daily deliverables such as settlement, reconciliation, corporate action, dividend processing and other ad-hoc reporting

3. Maintain and prepare Reports for fund managers and issue monthly statements to shareholders

4. Calculate performance fees, process subscriptions, redemptions, transfers and issue the related contract notes to investors

5. Perform due diligence on investors such as KYC, AML, name screening checks

6. Assist with reporting on the investors on behalf of the fund managers

7. Demonstrate a high level of accuracy and attention to details

8. Liaise with different teams and external vendors to provide reports and other investor related services to clients

9. Support new TA system build

Requirements

1. Degree holder with related Operations experience

2. Ability to work under pressure and meet critical deadlines within a changing work environment, and willing to work beyond working hours (if necessary)

3. Able to communicate effectively (verbal & written) with product owner, external customers, counterparties.

4. Accurate and able to work in fast paced environment

5. Has an eye for details and is meticulous

6. Team player who can work independently

7. Good communication & interpersonal skills

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About Our Team

Mission of Global Live Service Architecture team is Build Real-time Interactive Architecture, Safeguard Global LIVE. And our vision is Create Technical Leading Global LIVE Architecture. Join us, you can deal with huge tech challenges, such as strict compliance requirements and complex global datacenter environments, and make LIVE a more stable, better performance, resilience and efficiency platform.

Job Description

1. Responsible for the development and optimization of Core Service

2. Optimize global data storage consistency

3. Tech optimization includes CAP theorem, cache systems, various database governance, etc.

Qualifications

Job Requirements

1. Preferred experience in multi-datacenter architecture optimization, high concurrency and availability system design, and relational, kv and graph databases

2. Bachelor's degree or higher in a related field, solid understanding of computer science fundamentals, operating systems, and networks

3. Proficient in at least one programming language, familiar with microservices and common software architecture patterns

4. Capable of systematic problem-solving, excellent in abstracting issues, and possessing good communication skills and responsibility

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job responsibilities

1. To answer telephone queries

2. To register for patients at the Outpatient Clinic

3. To collect payment, submit & follow up claim

4. To update's Patient's records and ensure they are in chronological order

5. To counter check bills, generate collective invoices and follow up bad debts

6. To prepare statistics

7. To cover medical records duties when needed

8. To perform any other duties as assigned

The requirement of the position:

1. Minimum Diploma holder

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd | EA License No. 20C0270

TEY WEI JIAN | EA Registration No. R24120855

• Working Location: Jurong or Tuas (Client Site)
• Working Days : 5 Days ( Mon- Fri)
• Working Hours: 8am-5pm
• Salary Range: $2,700 - $3,200

Responsibilities:

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Responsibilities:

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

1. More than 40 outlets in Singapore, able to arrange working locations depends on your requirement and manpower needed

2. Flexible working hours

3. Full timers and Part timers are welcomed

4. Average salary is S$2000-S$3000/month for full timers and S$10.5/H-S$11.5/H for part timers

5. Training will be provided + Career advancement

6. Staff benefits

7. Quarterly Bonus / Yearly Performance bonus & yearly increment （Full timers）

Job Scope:

1. Preparing of drinks and cashiering

2. Taking drink order and serving customers

3. Learn to make products according to SOP, and making sure that all products meet the standard requirement

4. Maintain and uphold cleanliness standards at work area

5. Be involved in the opening and closing of the store (depending on the shift)

6. Able to work F&B hours

Please submit your resume via this portal or WhatsApp to 91460307 for more infomation!

Project description

Our Customer is a Leading bank headquartered in Singapore implementing a front to back integrated platform for straight through processing and risk management. This is a multi-year initiative where different projects run in concurrence across streams including: new product initiatives, new entity roll-outs and regulatory compliances. The project you will be working on is a multi-year initiative looking to implement market-risk FRTB IMA for the customer by 2025.This project is a great opportunity for the successful candidate to gain or extend in-depth knowledge on FRTB IMA and/or Murex market risk implementation.

Responsibilities

• Manage and analyse business & system requirements into a solution design, managing user requirements workshops and formulation of an overall solution design, modelling transactions through the system to ensure that the business requirements are met.
• Hands-on business & system analysis role to analysis and propose solutions for business issues, process changes and functional requirements.
• Work with different technology teams across infrastructure, and other divisions to deliver system solutions for the business.
• Collaborate with stakeholders on their priorities, needs as well as system improvements.
• Build a strong relationship and manage expectations with users and stake holders.

Must have Skills

• Experience working in the financial industry with at least 8 or more years of experience in business analysis and project implementation.
• Previous and strong experience on implementing Credit risk module around MLC, LRB and version upgrade
• Strong understanding of xVA/PFE module in Murex
• Experience Credit risk configurations, reports extractions using LRB and extensive traded product knowledge
• Experience in managing and delivery of trading platforms for Treasury products on a global scale, integrated within the organizations treasury product systems.
• Strong team player with excellent communication & inter-personal skills.
• Strong problem solver who can question and understand proposed solutions and business drivers.
• Strong organizational and leadership skills

Nice to have

• Other good to have skill sets include margining, collateral or related credit risk methodologies

• Monday to Friday: 9:00am~6:00pm
• Saturday/PH: 9:00am to 3:00pm (Once a month) (Additional allowance will be paid)
• 1 month fix Bonus
• Experience in order processing and handling of customer’s sales order
• Good Excel skills
• Immediate candidate preferred

Job Scope:

• Prepare and send quotations, and process customer purchase orders.
• Provide top-notch support via phone, email, and chat for customer inquiries and issues.
• Handle claims for shipment delays, defective items, and pricing errors.
• Correct part number errors and coordinate with suppliers for lead time adjustments.
• Communicate with stakeholders about customer orders.
• Promote and assist customers with ordering through our e-commerce store.

Requirements:

• Experience in order processing and handling of customer’s enquiries
• Exeperince handling large volume of sales order
• Good Excel skills

Email- [email protected]

EA Personnel Name: Lucas Chang
EA Personnel No: R1874043
EA License No: 18C9495

Description:

• Provide level 1 support (Counter/Email/Call/Ticketing System)
• Managing and monitoring of work announcement
• Managing asset management system
• Creating and updating of documentations
• Provide on-site IT/AV support when required
• Provide weekly updates and monthly reporting
• Manage and teach IT team

Requirement:

• At least 1 year relevant experience
• Minimum Diploma or related discipline
• Self-motivated and delivery focused
• Ability to work under pressure and to deadlines
• Good interpersonal and teamwork skills

The Customer Service Manager is responsible for overseeing the daily operations, ensuring a high level of customer satisfaction, managing staff, and maintaining the overall quality of service. This role requires strong leadership skills, a customer-oriented mindset, and the ability to manage financial aspects of the restaurant effectively.

Job Description:

• Oversee the day-to-day operations of the company
• Ensure compliance with health and safety standards
• Conduct regular performance reviews and provide ongoing training and development.
• Ensure high levels of customer satisfaction by providing excellent service.
• Monitor online reviews and feedback, and implement improvements as needed.

Job Requirements:

• Outstanding and proven guest relations abilities
• Able to manage difficult situations in the moment and when they arise
• Excellent communication skills in both verbal and written form
• Able to build long term relationships with staff and guests and build up a loyal client base

Registration No: R1325237

EA Licence No: 22C1376

Job Description

• To carry out preventive maintenance on all vehicles in accordance with the given servicing task sheet
• Standby and provide onsite recovery of unserviceable vehicle
• Carry out minor spray-painting ad touch up as per requirement
• Inspection of air conditioning system and in vehicle camera and ensure the serviceability
• To carry out corrective maintenance arising from vehicle failure or breakdown within the stipulated period, including outside operating hours
• Check for on-site condition of tyres, expire or damaged fire extinguisher, batteries and other requirements required.
• Perform daily housekeeping
• Any other tasks required by the superiors

Requirements:

• Minimum NiTEC/Diploma in Automotive Engineering or equivalent.
• At least 1 years of working experience in Automotive industries.
• Singapore Class 3/4/5 or Malaysia Class D/E driving license required

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

Aureus Group is looking for Centre Managers who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to ensure that he/she can promote the company and our programmes effectively.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct sales activities and events to support the team with lead generation and conversions
• Retain existing customers through effective problem solving and ensure that all team members uphold the highest quality of service standards at all times
• Ensure desirable centre growth by providing excellent customer service and mitigate student turnover
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
• Plan, manage, and execute teacher growth plans in order to achieve monthly teacher targets assigned by the management for respective centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field, with at least 1 year in a manager-level position
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Gross Salary of $4,000 - $4,500
• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

Aureus Group is looking for Centre Managers who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to ensure that he/she can promote the company and our programmes effectively.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct sales activities and events to support the team with lead generation and conversions
• Retain existing customers through effective problem solving and ensure that all team members uphold the highest quality of service standards at all times
• Ensure desirable centre growth by providing excellent customer service and mitigate student turnover
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
• Plan, manage, and execute teacher growth plans in order to achieve monthly teacher targets assigned by the management for respective centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field, with at least 1 year in a manager-level position
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Gross Salary of $4,000 - $4,500
• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Work Location: Ang Mo Kio

You will be responsible for monitoring and managing the delivery of Managed Security Services, establishing close engagement with key stakeholders.

Job Responsibilities:

• Build and maintain a trust, in partnership with cross functional teams to provide Managed Security Services.
• Contribute to service improvement reviews with internal teams and recommend service improvement plans.
• Work with Project Managers when required and assist the customer in facilitating the co ordination of any work required (upgrades, replacements and fixes).
• Act as a point of contact for service escalations by the clients.
• Act as the interface for escalations between the Client and SOC and other cross functional teams to resolve issues and attend any escalation meetings, if required.
• Ensure that Managed Security Services personnel are available to support the agreed action plan for the duration of the escalation.
• Documenting, supporting and improving operational processes related to the SOC Client Service Management and Service Delivery.
• Interpretation of security incidents to actionable items and make recommendations to customers.

Requirements:

• Minimum 2 years of experience in customer success roles or experience in a cybersecurity operation center.
• Relevant Cybersecurity Certifications such as CISM, CISSP, GCIH, GNFA, CCSK, CRIST will be an added advantage.
• Familiar with Kill Chain methodology, MITRE Attack, NIST Cybersecurity Framework, ISO 27001 etc.
• Experience in handing customer queries , customer satisfaction, retentions and engagement.

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Description

• Industry/ Organization Type: Marine Product Service Provider
• Position Title: Sales Support Coordinator
• Working Location: West – Tuas Link (Walking distance)
• Working Hours: 5 days (Monday to Friday: 8 am-5 pm)
• Salary Package: Up to SGD 3200 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Involve in the preparation of proposals, ensuring coordination and timely follow-ups on offers.
• Oversee and coordinate the timely and efficient fulfillment of orders, including the arrangement of delivery schedules.
• Accurately record all transactions and data entries in the system, and ensure proper filing of all related documents.
• Address customer queries and deliver comprehensive after-sales support.
• Aid in the collection of accounts receivables.
• Contribute to the preparation of reports as required.
• Continuously update product knowledge to effectively assist customers.
• Strive to meet and exceed individual and departmental KPIs.

APPLY NOW!!!

• Min. N level
• Min. 2 years of working experience in the related field
• Training is provided to an inexperienced candidate
• Familiar with Microsoft Office

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67190 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

• Industry/ Organization Type: Security System Service Provider
• Position Title: Customer Service Officer
• Working Location: East (Nearest MRT: Tai Seng)
• Working Hours: 5 days (Monday-Friday, 9 am-6 pm)
• Salary Package: Up to SGD 2400 + Variable Bonus
• Duration: Contract (Yearly renewable)

Key Responsibilities

• Making & receiving customer inquiry calls
• Handling customer complaints and Responding to customer reviews
• Collecting & analyzing customer feedback
• Support software training & software installation with customer
• Intervention driver fatigue cases for commercial bus & SME companies
• Assist in the retrieval of camera footage for customers
• Prepare usage report for sales team for grants claim
• Prepare telematic reports for customers to improve driver behaviours & help reduce accident cases
• Data analytics for software & product accuracy
• Back-end QC check for new vehicle installation project
• Observe & monitor for server performance
• Arrange Company product installation or maintenance booking with the customer

APPLY NOW!!!

• Min. Diploma
• Min.1 year of working experience in a customer service role
• Able to answer a high volume of calls or emails daily

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66269 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

• Industry/ Organization Type: Rental & Sales/ Construction Equipment
• Position Title: Customer Success Executive
• Working Location: Paya Lebar
• Working Hours: 5.5 days, Mon-Fri (8 am-5 pm/9 am-6 pm), Alternate Sat (8 am-5 pm)
• Salary Package: Basic Salary + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Handle customer inquiries via phone, email, walk-in, and live chat with professionalism and empathy.
• Provide accurate details about our products, services, and rental terms.
• Quickly resolve customer issues to ensure satisfaction and loyalty.
• Efficiently handle equipment rental bookings, changes, and cancellations.
• Identify sales opportunities during customer interactions by understanding their needs and suggesting suitable rental equipment and services.
• Guide customers through the rental process, upselling and cross-selling where appropriate.
• Meet and exceed monthly sales targets by turning inquiries into sales and rental agreements.
• Stay updated on promotions, deals, and new products/services to inform customers.
• Keep accurate records of customer interactions, transactions, comments, and complaints.
• Work with logistics and maintenance teams to ensure equipment availability and readiness.
• Process payments and handle financial transactions with confidentiality and accuracy.
• Provide feedback on customer service processes and equipment offerings to improve business operations.

APPLY NOW!!!

• Minimum Diploma holder, additional certificates in Customer Service, Sales, or related fields are a plus.
• Familiarity with sales software/ CRM tools, or with knowledge in equipment rental industry is an added advantage.
• Excellent communication and interpersonal skills, with the ability to engage and persuade customers.
• Ability to work in a fast-paced environment.
• Candidates without experience are welcome to apply, training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67376 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Manufacturing/ Electronics
• Position Title: Office Administrator (Logistics & Procurement Support)
• Working Location: Ayer Rajah (near MRT)
• Working Hours: 5 days, Mon – Thu (8.30 AM-6 PM); Fri (8.30 AM-5.30 PM)
• Salary Package: Basic Salary + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle incoming phone calls and email enquiries.
• Attending to office visitors.
• Manage and refill office supplies when required.
• Processing of Purchase Requisition and issuance of Purchase Order.
• Booking Customers’ Purchase Orders and informing Finance for invoicing.
• Handle Internal Billing.
• Assist the Logistics team in the preparation of shipping documents, including sourcing and liaising with freight forwarders.
• Updating, monitoring, and generating reports.
• Communicate and negotiate with vendors, suppliers, and contractors.
• Liaise with other departments and regional offices.
• Other ad hoc duties as assigned.

APPLY NOW!!!

• Minimum GCE A-Level or equivalent.
• At least 1-2 years of relevant experience is preferred.
• Good communication skills and multitasking abilities.
• Proficiency in MS Office (Word, Excel, and PowerPoint).

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67670 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Backed by a network of nearly 1.5 million experts, and Guidepoint’s 1,400 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

OVERVIEW:

Reporting to the Senior Vice President, Client Service, the Team Lead, Client Service will be responsible for managing the performance and quality of a team of Research Project Managers and Associates. This role involves overseeing compliance, providing training and mentoring, managing research development, and supporting staffing and relationship management efforts. The ideal candidate will possess strong leadership skills, an in-depth understanding of compliance protocols, and the ability to drive team performance and client satisfaction.

WHAT YOU WILL DO:

• Oversee the performance and quality assurance of all Research Project Managers and Associates on the team
• Conduct regular individual meetings with team members to review project progress and performance against goals
• Train team members on best practices in research, communication, service, and compliance
• Ensure compliance with company policies and client-specific protocols, and address any breaches
• Manage the day-to-day commercial decisions related to advisor recruitment and rate negotiations
• Identify and evaluate new research resources, and supervise their utilization by the team
• Work with HR to interview, hire, and oversee the career development of team members
• Conduct disciplinary procedures and performance reviews, ensuring alignment with company policies
• Collaborate with Research Managers to conduct account reviews, analyze profitability, and develop strategic goals
• Represent the company in managing the implementation of policies and decisions, and support senior management in decision-making processes

WHAT YOU HAVE:

• Bachelor’s degree in Business Administration, or equivalent
• Extensive experience in Client Service or Project Management, with at least 4 years in a managerial role. Prior experience in Expert Network or Consulting would be a plus
• Strong understanding of compliance policies and procedures within the industry
• Excellent leadership and team management skills, with a focus on coaching and development
• Proven ability to manage multiple projects and meet deadlines in a fast-paced environment
• Strong analytical and problem-solving abilities
• Excellent spoken and written English communication and interpersonal skills
• Experience with CRM systems and client service software
• Ability to work collaboratively with internal departments and senior management
• High level of professionalism, integrity, and confidentiality in handling sensitive matters

WHAT WE OFFER:

• Competitive compensation
• Group medical insurance coverage and dental benefits
• Gym benefits
• Casual, multicultural work environment
• Central office location

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Service/Sales Engineer
• Working Location: Tuas
• Working Hours: 5 days (Mon 8 am – 5 pm, Tue – Fri 8 am – 6 pm)
• Salary Package: Basic salary up to $3,600 + Transport Allowances + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Attend to customer inquiries and requests for spare parts and services.
• Plan and execute sales action plans to engage and follow up with prospects.
• Assist in preparing proposals, tenders, and quotations.
• Build strong customer relationships and identify business opportunities within the industry.

APPLY NOW!!!

• Diploma or Degree (strong relevant experience required if no diploma).
• Good communication and presentation skills.
• Self-motivated to work.
• Possess Class 3 Driving License and own vehicle (preferred). Transport allowance provided if own vehicle is used.
• At least 1 year of sales experience in the Heavy Industry.
• Knowledge of ERP systems is an advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68290 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781