Total 45,800 Others/Any level Customer Service job vacancies

Location:

Jurong West Ave 5

Responsibilities:

- Sending & fetching of students

- Supervision of primary school students (P1 to P6) homework and spellings including Chinese

- Updating parents the students' progress and behaviour

- Assist in planning and delivering extra activities for students

- Monitoring the safety of the students

Requirements:

- Singapore citizen or PR

- Patient and love working with children

- No experience needed but a plus if have

- No age limitation as long as familiar with current primary school syllabus

- Working hours from 1pm to 7pm (Mon to Fri)

Interested applicants please apply here or whatspp to 90476817 stating your highest qualification and expected salary and we will get in touch with you.

Shortlisted candidates will be invited for an interview.

Job Description:

• Develop machine learning models utilizing the latest NLP technologies to address various complex challenges Buyer/Shop/Seller/ Agent-side chat systems and reduce operational costs.
• Research and develop semantic search and recommendation, user intention recognition, multimodal understanding, intelligent document QA, etc.
• Collaborate with other technical teams to support the development, evaluation, and improvement of pretrained dialogue models based on Large Language Models (LLM), optimize the reliability of generated dialogue results, and improve online inference efficiency.
• Collaborate with other technical, product, and business teams to integrate algorithmic solutions and enhance the service quality of Shopee customer service.

Requirements:

• Master's degree or above in Computer Science, Electronic Information Engineering, Mathematics, Statistics, or related fields.
• Experience in common machine learning algorithm frameworks and libraries such as TensorFlow, PyTorch, etc.
• At least 1 year of experience in NLP, Chatbot, recommendation & search, or other related algorithms.
• At least 1 year of experience in LLM technologies, including Prompt Engineering, Parameter Efficient FT, LLM Alignment, RAG, etc.
• Previous experience in developing and implementing LLM projects is preferred.

Key Responsibilities:

• Participate in end-to-end projects for system implementation of MLS system
• Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards
• Liaise with application teams across group and countries build the enhancements according to the technical solution plan
• Analyse user requirements and convert requirements to design document and other system documentation to capture key design decisions
• Plan technical deliverables, perform design and development works to meet project’s requirements within schedule
• Perform data mapping and process mapping with interfacing applications
• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions
• Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested
• Test, maintain and recommend software improvements to ensure strong functionality and optimization
• Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing
• Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing with quality result
• Liaise with other application teams and business users to prepare test cases and test data prior to testing in UAT and Mock Run environment
• Manage project change request approval windows and deployment schedule
• Facilitate and provide technical and testing support before and after production deployment
• Liaise with other units across IT and Business in the organization
• Manage external vendors for project delivery within schedule

Key Requirements Must Have

• At least 8 years of experience / knowledge in Application architecture and System Integration with combination of technologies such as Unix, Linux, Hadoop, Apache, Jboss. Maria database and NoSQL Page 2 of 2 ## RESTRICTED ##
• At least 8 years of CICD implementation experience from scratch with combination of technologies such GitHub, Gitlab, Bitbucket, Jenkins, Aldon, etc
• At least 8 years of network and security experience to resolve firewall connection issue, integration issue, implementing load balancing and disaster recovery needs
• At least 10 years of experience in developing Unix Shell Scripting, SQL, Java and Python from scratch
• At least 10 years of experience in application and database design and UI/UX design
• At least 8 years of experience in business analysis, data mapping and process mapping
• At least 8 years of experience in Production Support Management, Incident and Problem Management
• Knowledge in networking, firewall, data migration, password encryption, SSO integration, and disaster recovery planning and testing
• Ability to multitask effectively and handle large amounts of data
• Highly driven, pro-active and a strong team player
• Excellent interpersonal skills and written and verbal communication skills in English

Responsibilities:

• Handle administrative duties for the company
• Replying of emails to various departments and clients
• Making phone calls to set appointments
• Preparing of paperwork for clients
• Basic compliance duties
• Basic marketing tasks
• Other ad-hoc duties assigned

Requirements:

• Proficient in English and Mandarin to speak with Mandarin speaking clients
• Meticulous, takes initiative and have good communication skills
• IT savvy (Microsoft Excel, Words, Power Point)
• Preferably at least 1-2 years of admin experience in the banking or insurance industry
• Able to work under pressure

Benefits:

• Store Incentives
• Meal Allowance
• OT pay if work OT
• Career Progression

Working Location:

ISLAND WIDE

Working Days:

5.5 Days work week

Salary:

Up to $3000

Duties

• Handle front-of-house service duties, customer relations and retentions & product quality assurance
• Taking order and serve the food and beverages to customers.
• Ensure quality control and food presentation as per company’s standard guidelines.
• Understand restaurant menu and product knowledge, upsell company’s product
• To ensure good hygiene, safety and the service quality.
• Placing food and beverages order, ensure the orders to be deliver within said timeframe
• Other ad-hoc duties as assigned

Requirements

• F&B Experience is an advantage
• Must be able to work on weekends & PH

Submit your resume (Word format) to [email protected] or, Text wa.me/86474090

Talents@Work Pte Ltd (21C0501)

Lin Shu Shu (R22109227)

Our client is a Global MNC, one of the leading players in the IT sector. Due to business needs, they are now recruiting a IT Support Specialist to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities:

• Configure network and security devices to specified versions
• Conduct power and functionality tests
• Handle inbound and outbound devices for logistics
• Maintain inventory of spares and maintenance devices
• Ensure adherence to workplace processes and procedures
• Prepare necessary paperwork and documentation
• Communicate regularly with relevant teams
• Provide training and guidance to new engineers
• Perform other administrative tasks as needed

Requirements:

• Diploma in related field
• Relevant experience
• Entry level are welcome to apply. Training provided.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Roles & Responsibilities

We are looking for a self-motivated rounded IT professional with prior experience in managing multiple IT Development and Support (ASM) teams in an outsourced environment in BFSI (Banking, Financial Services & Insurance) domain.

Responsibilities

• To manage large development and Production Support teams in an onsite offshore environment involving in excess of 50+ FTEs.
• Ability to demonstrate through experience the understanding and implementation of ITIL process.
• Manage overall team’s service quality and lead in any service recovery issues with clients.
• Ability to manage the Fixed price engagement.
• Able to demonstrate on how scope, schedule and budget are managed effectively.
• To demonstrate good technical acumen by having strong technical background for effective management of the team.
• Responsible for establishing operating procedures, people management, planning activities & work assignment within the span of control.

Skills Requirement

• Bachelor’s degree in Information Technology, Computer Science, Engineering or similar areas.
• Prior experience in managing multi-ethnic, multi-geo teams.
• 10-15 years of experience in Relevant Field.
• Good Project management experience/knowledge using various project management methodologies like Agile Scrum/Kanban, Waterfall, Iterative etc.
• Broad BFSI domain knowledge with in-depth knowledge in any one of the domain areas like Lending, Cash Management, Transaction Banking, Trade Finance etc.
• Exposure in payments domain is a must.
• Hands-on experience in Testing is mandatory.
• Good understanding of IT process, procedures & identifying and implementing the productivity improvement levers.
• Understanding IT outsourcing engagement and commercial models.
• Prior experience of managing transitions including transition from incumbent vendors.
• Good project management knowledge including various project management methodologies – like Agile, Waterfall etc.
• Experience of managing/ participating in RFP/Bid process including Due Diligence.
• Strong IT technical experience in any of the prominent technologies in digital, data / analytics etc.

Non-Technical / Soft Skills

• Willingness to learn new technologies and ability to adopt to work in a corporate environment.
• Outstanding communication skills both oral and written, technical and non-technical and the ability to work with diverse group of individuals in a professional environment.
• Ability to communicate both oral and written with client mid/senior management professionals.
• Ability to present status report in a senior management forum and ability to articulate and answer questions.
• Good Negotiation and interpersonal skills.
• Excellent customer orientation and communication skills.

Job Description

1. Attends to call from client regarding technical questions and problems.
2. Resolves client's dissatisfactions by initiating thorough investigation of complaint, evaluates findings, and responds as soon as possible to clients.
3. Collating diagnostic reports to be sent to doctors and clients.
4. Delivers reports and supplies to the laboratory.
5. Delivers reports that are printed from the main laboratory.
6. Collects samples from clinics upon requests and as per system or client service team.
7. Collates all samples from the Phlebotomists, packs, and handover to despatch riders on allocated timings.
8. Handover of samples to despatch riders in a timely manner.
9. Adhere to compulsory collection/ delivery rounds.

Requirements

1. Able to commit to 5.5 days work-week

2. GCE 'O' Level or equivalent
3. At least 1 year of experience in Client Service.
4. Has good command in English, both written and oral.
5. Strong communication skills.
6. Familiar with Microsoft Office.

• Manage and provide support to customers and managers
• Perform sales administrative and order management functions
• Handle customer enquiries and correspondences
• Liaise with various departments on planning, delivery, quality, engineering and registration matters
• Provide design and administrative support in marketing materials and corporate website
• Any other sales administration and marketing related duties as assigned

Requirements

• Min N / O / NITEC / Diploma in any courses
• Min 2 to 3 years of order processing / sales support exp

Salary range: $3K to $3.8K

Medical Device MNC

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Call Center Agent

Job Description:

• Japan MNC
• Basic up to $2300 + shift allowance + Flexi Benefits
• Shift Pattern - 8.30am - 8.30pm / 8.30pm - 8.30am, 12 hr rotating shift ( 4 days work per week )
• Annual Leave - 14 days +1 day each year, max 25 days
• Jurong East

Job Responsible:

• To provide technical troubleshooting support to customers on alarm issues in an effective and efficient manner.
• To monitor and respond to alarm signals within service level targets.
• To attend to customers' inquiries on products, accounts and services, and offer alternatives solutions to fulfill customer needs, ensuring total customer satisfaction.
• To gather customer feedback, identify problem trends and highlight to Team Leader & Supervisors for discussion, service enhancement and resolution of problems.
• To adhere to plan work schedule & be available for overtime during emergencies in short notice.

Requirement:

• Able to perform rotating 12hours shift work, 4 days a week
• 1 years' experience in fast-paced Call Center environment
• With basic computer knowledge may apply.

For consideration, kindly submit your CV to [email protected]

**Only shortlisted candidate would be notified**

LIM SIANG FAN R2199045

MTC Consulting Pte Ltd| EA Lic. No: 15C7752

Job Highlights:

- Career Progression & Company Sponsorship for EC Courses

- Friendly & Positive Work Environment

- Attractive Benefits

EARLY YEARS EDUCATOR

We are looking for an Educator who is responsive to the needs of young children. You are adept at creating a quality learning environment through the implementation of developmentally appropriate curriculum and programmes through the observation and assessment of the children's needs and developmental milestones.

In addition, you will play a key role in carrying out the Centre's initiatives and support its collaborative efforts with the community.

Responsibilities:

- Implement developmentally appropriate teaching, learning and caregiving activities aligned to the relevant curricula frameworks

- Implement classroom management strategies

- Collaborate with families and caregivers to enhance Centre’s programmes and services

- Implement outreach activities to promote Centre programmes and services

- Provide routine caregiving practices in accordance with standards and procedures

- Participate in professional development and service quality improvement activities

Requirements:

- Possess minimum ACEY / EY2

- Excellent communication skills to engage and communicate with children, parents and peers

Locations:

• Multiple locations

Working Hours:

- Rotating shifts

- 5.5 work week (1 working Saturday a month)

- 42 working hours per week

- 1 hour lunch break

- Centre operates from 7am to 7pm

Salary:

$2600 & above (salary will be remunerated according to experience and education)

Job Info:

• 6 days work week, 7am to 3pm or 3pm to 11pm
• Rotational Shift
• Islandwide
• Up $2600

Description:

• Responsible for all Service Crew duties and all operations matters
• Monitor staff performance and upholds disciplinary standard within the team
• Conduct on-the-job training for new joiners
• Participate and provide input for staff performance appraisals
• Provide support in team planning- scheduling and rostering
• Possess strong product knowledge and model excellent customer service
• Put in continuous effort& to motivate the team to deliver great service to customers and meet revenue target
• Prepare periodic stock take such as month-end stock take and stock ordering
• Appointed key holder role during store opening and closing and the duty supervisor on shift
• Manage and maintain the housekeeping for working station & area/storeroom
• Other administrative duties when assigned

Requirements:

• Minimum 2 years of relevant experience in the F&B Industry
• Good knowledge of stock inventory and people management
  

We regret only shortlisted candidates will be notified.

EA Licence No: 16C8004 (Elitez Pte Ltd)

EA Personnel Name: Tan Chin Yee Cindy
EA Personnel No: R23116373

Job Info:

• Basic $2,150 + Flexi Allowance $25 + $180 Allowance)
• Islandwide
• 6 Days work week / 7am - 3pm OR 3pm - 11pm

Description:
• Process customers' orders and cashiering duties
• Food preparation and Coffee Making
• Clear plate and tables after customers have consumed the food
• Wash up the dishes and cups that were used by customers

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

EA Licence No: 16C8004 (Elitez Pte Ltd)

EA Personnel Name: Tan Chin Yee Cindy
EA Personnel No: R23116373

Geolah is a Singapore-based AI-powered tech platform founded in 2020. We offer on-demand services such as ride-hailing, limousine services, parcel delivery, and transportation. We prioritize the well-being and safety of our fleet drivers, promoting a better work-life balance and reshaping the future of mobility.

Roles:

Customer Support:

• Respond to customer inquiries via phone, email, and chat.
• Assist customers with bookings, app usage, and troubleshooting.
• Handle and resolve complaints efficiently.
• Provide information about services, fares, and policies.

Driver Support:

• Help drivers with onboarding, documentation, and app usage.
• Address driver inquiries and resolve issues.
• Ensure drivers adhere to service standards and policies.

Issue Resolution:

• Investigate and resolve service-related issues.
• Coordinate with internal teams for quick problem resolution.

Feedback, Reporting & Assurance:

• Collect and analyze customer feedback.
• Generate reports on service metrics.
• Suggest improvements based on feedback.
• Monitor customer interactions for quality.
• Participate in training and improvement initiatives.

Responsibilities:

• Excellent communication skills (written & verbal).
• Problem-solving superpowers.
• Calm under pressure with a smile (figuratively!).
• Tech-savviness for navigating apps & tools.
• A passion for helping people & a positive attitude.
• Multilingual skills.

Roles & Responsibilities

• To interact with patients on daily basis for meal ordering
• To take patients’ meal orders
• To follow up with any changes to patients’ meals (New Admissions, Meal Amendments, etc.)
• To key in patients’ meal orders to meal ordering form
• To work with Food Services Vendor for patients’ meals
• Ensure patients’ meal orders are accurate
• Assist with daily operations in Food Services

Requirements:

• Good customer service

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Our client is specialized in Precision Surface Finishing Equipment.

Job Highlights:

• Location: Ang Mo Kio
• Working Days: 5-day work week
• Benefits: AWS & Bonus

Job Responsibilities:

• Machine servicing, installation and training
• Lapping and polishing machine operation

Job Requirements:

• Min, Higher Nitec / Diploma in Electrical or Mechatronics discipline graduates or any technical qualification in Precision Engineering
• Knowledge of Mitsubishi or Siemens PLC is added advantage
• Preferred candidates with minimum 2 - 3 years of working experience in Precision Engineering machine operation or machinery servicing
• Training will be provided

Working days: Mon - Fri (office hours)

Work location: Novena / Clarke Quay

Salary: $3000 per month

Contract duration: 6 months or 1 year contract (subject to operations needs & individual performance)

Responsibilities:

• Conduct outbound calls & site visit to ensure timely consent collection
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• At least 2 years experience in administrative & customer service
• Prior experience in call center environment will be beneficial
• Able to work in a fast paced environment & achieved assigned targets/KPIs
• Well spoken & good communication skills
• Proficient in MS office, especially Excel

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile. https://go.persolkelly.com/job/apply/4142

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

Job Highlights:

Enhance exposure to the government sector

Nearest MRT: Redhill

Working hours: 8.30am – 6.00pm (Mon to Thu), 8.30am – 5.30pm (Fri)

Salary: up to $2,980 per month

Contract duration: 6 months

Job description:

• Project management of events and programs such as planning, coordination, logistics, vendor management, and on-site support, ensuring timeliness of deliverables.
• Stakeholder engagement efforts.
• Research on youth landscape.

Job requirements:

• Only Singaporean.
• Minimum a degree in any discipline.
• Proficiency in Microsoft Office suite (i.e. Word, PowerPoint & Excel) is required.

Interested candidates please click “Apply Now”. We regret to inform you that only shortlisted candidates will be contacted for further interviews.

Rachel Tham Pei See
R23114253
BGC Group Pte Ltd (Outsourcing)
EA 05C3053

Responsibilities:

• Offer a professional, friendly greeting and engaging service
• Assist in monitoring the guests’ needs, check and coordinate special requests such as special menu requirements, cake or flower orders, tables’ requests, and promotional offers
• Allocate and check the table arrangement both prior and during service, ensuring special requests are met wherever possible
• Check on guests’ satisfaction, attend guests’ needs and comments with proper follow up with Manager
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• PC literate, well-organized, and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Job Descriptions

• Oversee the dining room operations, ensuring smooth service and adherence
• Manage reservations and seating arrangements, optimizing table turnover while maintaining a pleasant dining atmosphere.
• Train, supervise, and motivate front-of-house staff, fostering a team-oriented environment.
• Address guest inquiries, concerns, and special requests with professionalism and efficiency.
• Maintain a deep understanding of the menu, including daily specials and wine pairings, to provide informed recommendations to guests.
• Monitor and manage inventory levels of dining room supplies and equipment.
• Ensure compliance with health and safety regulations, maintaining a clean and organized work environment.

Job Requirements

• Good Communication Skills: Strong verbal and written communication abilities, essential for effective interaction with customers and team members.
• Good Energy: Positive and enthusiastic attitude, contributing to a lively and engaging work environment.
• Teamwork: Ability to work collaboratively with others, supporting a cohesive and productive team dynamic.
• Flexibility: Willingness to work in shifts, including weekends, to meet the needs of the business and customers.

Benefits

• Medical reimbursement annual up to $400, uniforms, staff meals, sales incentives at target (after probation 3 months).

Working hours

• 5.5 days work week

Requirements

• 5 Days Work Week ( Alternate Saturday Off )
• Salary Range : $2500 to $3200 ( Depending on qualifications and years of relevant experience )
• Must have passion to meet people and customer service oriented
• Minimum Nitec in Automotive Engineering or any Technical Diploma
• Valid Class 3 driving license a must
• Able to work independently
• 3 yrs in automotive experience or with experience in hospitality industry
• Proficient in Microsoft Office
• Able to converse in other non-English speaking languages.

Job Description

• Attend to customer’s vehicles to determine the work scope needed, provide technical advices and quotation for consideration and acceptance.
• Manage customer’s expectation and co-ordinate with service providers to meet customer’s demand
• Work with workshop to deliver efficient and effective aftersales services
• Check invoices for correctness before billing and explain individual items to customer
• Raise technical query to Technical Team when unusual trend on vehicles is spotted
• Test drive with customer if necessary.
• Perform other related tasks as assigned by superior
• Submit Customer Incident Form in system to address customer concern
• Follow up with customer and solicit feedback on repair including scheduling for next service appointment.

Interested applicant, please indicate current and expected salary in your resume and email to [email protected]

Responsibilities:

• Provide a one-stop General Insurance Solution to our customer
• Client Servicing includes attending to client's enquiries, assisting in obtaining the most competitive quotation
• Liaising with insurers for quotations, enquiries or requests from client and following up on quotations and policies
• Renewals Servicing includes following-up with clients on their renewals and coordinating with insurers accordingly
• Claims Servicing, includes advising clients, notifying insurers, following up on status till final settlement and case filing
• Set proper expectations for customers and resolving any customer issues
• Liaising with stakeholders, business partners and vendors in campaigning the product
• Develop new prospects and activities
• Client Servicing includes attending to all client's enquiries, assist in obtaining the most market competitive quotation that suits client's preference, budget and choice of benefits. Liaising with various insurers for quotations, enquiries or requests from client and following up for quotations and policies issuance.
• Renewal Servicing include following-up with clients for their insurance renewals and coordinating with insurers in placement of cover.
• 5.5 days work week

Any additional details not in this job description can be further clarified during the job interview.

Responsibilities:

• Client Servicing includes attending to all client's enquiries, assist in obtaining the most market competitive quotation that suits client's preference, budget and choice of benefits. Liaising with various insurers for quotations, enquiries or requests from client and following up for quotations and policies issuance.
• Renewal Servicing include following-up with clients for their insurance renewals and coordinating with insurers in placement of cover.
• Marketing Engagement
• 5.5 days work week

Any additional details not in this job description can be further clarified during the job interview.

• Support and uphold the mission and core values of the organization.
• Enhance the organization's capacity to deliver services effectively.
• Establish partnerships and collaborations with other organizations.
• Oversee, allocate, and track resource utilization while preparing funding proposals to support service delivery.

Requirements:

• Degree in Psychology or equivalent
• At least 3 years of leadership experience in youth sector.
• Excellent communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

• Working in a Manufacturing and Trading Company
• Handling customer inquiries and resolving issues via phone, email, or in-person.
• Processing orders, returns, and exchanges accurately and efficiently.
• Identifying and escalating priority issues to appropriate channels.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Collaborating with other departments to ensure customer satisfaction and retention.
• Handle ISO 9001 & 14001 requirements, including reject returns and back end
• Maintaining a positive and professional attitude towards customer at all times.

Job Requirements

• Minimum O level
• 2 to 3 years experience in Customer Support
• Working Location near Kaki Bukit MRT
• Monday to Friday (8.30 – 6pm)
• Salary $2500 - $3000
• 6 months Contract (depends on performance to renew contract or convert to perm)
• Start work immediately or within short notice

Interested applicants please send in your MS Word Resume. Shortlisted candidates will be contacted very soon. Thank you.