Total 7,231 Senior Executive level Customer Service job vacancies

Company Profile

Founded since 2009, they are Singapore’s leading freight forwarding company with an extensive global network of freight agencies. They specialise in providing quality cargo delivery services promptly and efficiently to all locations.

Work location: Bukit Batok

Working hours: Monday to Friday, Office Hours

Benefits:

• Annual Wage Supplement (AWS) provided every year
• Medical Benefits

Responsibilities:

• Follow up on customer enquiries, agents & complaints
• Arrange trucking, transportation & collection
• Co-ordinate & monitor shipment with carriers and clients
• Process custom permit
• Process booking for shipments with shipping lines/consol & prepare shipping documents
• Ensure all cargoes are send in good condition and if any damage shall revert to customer immediately
• Keep Sales Personnel informed about their bookings
• Assist with billing, input job reference and closing jobs
• Support in all aspect of sales and operational activities

Requirements:

• Min. NITEC/Diploma in Logistics/Supply Chain Management or any relevant field
• Good communication and interpersonal skills to develop strong working relationships
• Bonus if possess 1-2 years of Customer Service experience in the shipping/freight forwarding industry
• Experienced with export documentation and shipping systems, such as online booking, declaring custom permit
• Able to speak in Mandarin Chinese to liaise with Chinese counterparts

Your recruiter for this job: WhatsApp Celine @ 8494 0873 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Interested candidates may apply directly as well. For more job opportunities, follow SnatchJobs on Telegram: https://t.me/sgfulltimers

Celine Chan | R21103433

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Roles & Responsibilities

You are to assist Sales Director in day to day business in sales.

Basic + Commission and Other Allowances and/or Incentives

• The candidate must possess a strong customer service background and experience
• Good convincing skills - Able to assist in soliciting new clients and referrals
• Enjoy sales and building relationships
• The candidate should possess a dynamic personality, be out-spoken and positive working attitude
• Shoulder heavy responsibility since young (student leader, or worked for own school fees, etc)
• Quick in reading situations, efficient in executing tasks

Requirements

• At least 3 - 5 years of related experience
• Proven experience in sales and customer service
• The ability to work in a fast-paced environment
• Excellent problem solving skills
• High school diploma, ITE Nitec or High Nitec or any degree (with work related experience)

Duties and Responsibilities

• Early-risk marriage support (minor and transnational couples, divorce support and family & marital counselling)
• To offer group work and other interventions to families facing challenges; and to work with relevant partners to promote the welfare of the clients
• Proficient in various counselling approaches (e.g., systemic) and tools to help with clients' concerns
• Deliver clinical supervision for staff's professional development
• Manage the budget and statistics monthly

Requirement:

• Master in Counselling
• At least 5 years of relevant work experiences

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

- Prepare proposals and contracts to customers

- Answering incoming phone call and attend to customer queries

- Process enquires and orders via email or phone

- Prepare and follow up on quotations and invoices

- Provide excellence customer services

- Check data accuracy in orders and invoices and process orders in a timely manner

- Liaise with the logistics department to ensure timely deliveries

- Communicate important feedback from customers

- Providing administrative support to other departments

- Performing ad-hoc duties as assigned

Job Requirements
• Driven and possess excellent customer service to interact well with clients
• Knowledge of Microsoft Office is mandatory
• Passionate about F&B industry

• Knowledge of Halal standards and regulations in F&B is an added advantage

• Experience in F&B sales preferred

Working Hours (5.5 days):

- Mondays - Fridays: 9:30am to 6.00pm

- Alternate Saturdays: 9:30am to 1:30pm

Industry: Telco

Location: Ubi

Working hours: 9:00am to 6:00pm, Monday to Friday

Salary Range: $2,500 Per Month (Max)

This is a 1-Year Contract role. (Subject to renewal)

Roles:

• Answering customer inquiries through various channels like emails, live chats via WhatsApp, and social media based on SLA
• Providing accurate and timely information about the company's products or services based on the defined set of QnA
• Resolving customer issues efficiently and in a friendly manner
• De-escalating/escalating situations and handling frustrated or upset customers with empathy and proactive follow-up
• Document/ update the QnA depository to ensure the knowledge is updated with standard answers/ future reference
• Raise issue ticket via internal system to IS, Network team relating to customer issue and close the loop with the customers by providing updates and solution
• Provide weekly report SLA, key queries, new escalation/ topics from customer queries

Qualities and Skills:

• Previous experience working in a customer-facing role/ contact centre/ telemarketing
• Proficiency in using a computer, ability to quickly learn how to use different software
• Process-oriented and customer-oriented mindset
• Highly proficient in both written and verbal English to communicate effectively with our consumers

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9722

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1111371
Posting Personnel: Tiffany Ong Meng Yen

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Customer Service Executive to join their Airfreight Operations team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Manage all export-related inquiries.
• Coordinate with shippers for collection and export tasks.
• Work with sales and destination offices for air approvals and rate agreements.
• Collaborate with the finance team for COD payments and credit limit issues.
• Coordinate with Vendor Management for collection arrangements.
• Work with Air Freight Planner on flight schedules.
• Liaise with the import team for re-export shipments.
• Handle export permit applications with the Permit Department.
• Coordinate with the warehouse for cargo handling, including acceptance, release, sorting, and packing.
• Manage external vendors for DG packing, crating, and fumigation services.
• Provide shipping instructions to the export operations team.
• Support the Manager with daily operations, team queries, departmental projects, and new account setups.

Requirements:

• Min Diploma with 1 - 2 years in Air Freight Operations experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Benefits:

• Yearly AWS
• Medical benefits
• Career progression opportunities

Work Location: Bukit Batok

Working Hours: 5 days | 8.30am - 5.30pm

Key Responsibilities:

• Follow up on customer enquiries and provide accurate information
• Coordinate the shipments with carriers and clients
• Process the booking for shipments and prepare shipping documents
• Process custom permit for the shipping
• Ensure all cargoes are send in good condition
• Assist in billing and invoice
• Other ad-hoc duties

Requirements:

• Min. Nitec in Logistics or equivalent
• Min. 1 year of relevant working experience
• Bilingual in Chinese (Mandarin) to liaise with Mandarin speaking associates

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Company Profile

Founded since 2009, they are Singapore’s leading freight forwarding company with an extensive global network of freight agencies. They specialise in providing quality cargo delivery services promptly and efficiently to all locations.

Work location: Bukit Batok

Working hours: Monday to Friday, Office Hours

Benefits:

• Annual Wage Supplement (AWS) provided every year
• Medical Benefits

Responsibilities:

• Follow up on customer enquiries, agents & complaints
• Arrange trucking, transportation & collection
• Co-ordinate & monitor shipment with carriers and clients
• Process custom permit
• Process booking for shipments with shipping lines/consol & prepare shipping documents
• Ensure all cargoes are send in good condition and if any damage shall revert to customer immediately
• Keep Sales Personnel informed about their bookings
• Assist with billing, input job reference and closing jobs
• Support in all aspect of sales and operational activities

Requirements:

• Min. NITEC/Diploma in Logistics/Supply Chain Management or any relevant field
• Good communication and interpersonal skills to develop strong working relationships
• Bonus if possess 1-2 years of Customer Service experience in the shipping/freight forwarding industry
• Experienced with export documentation and shipping systems, such as online booking, declaring custom permit
• Able to speak in Mandarin Chinese to liaise with Chinese counterparts

Your recruiter for this job: WhatsApp Celine @ 8494 0873 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Interested candidates may apply directly as well. For more job opportunities, follow SnatchJobs on Telegram: https://t.me/sgfulltimers

Celine Chan | R21103433

Recruit Now Singapore Pte Ltd | EA No: 21C0845

*Receptionist cum Barista - UP $3K!*

*Working hours : 1pm – 9pm, anyday 5 - 6 days Mon – Sun*

*Job Description:*

• Welcome and serve high-value clients at Coffee and Smoothie Bar
• Prepare and serve espresso-based coffees, smoothies, teas, shakes, protein bars, and bottled drinks.
• Ensure excellent client experiences by greeting them warmly, following recipes precisely, and maintaining cleanliness.
• Manage daily stock levels, uphold sanitation standards, and assist with client check-ins and payments.

*Job Requirement:*

• Good 1-2 years of experience as a Receptionist in the same / relevant industry.
• Ideally to have prior experience working in coffee outlets or as a barista.

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

*Receptionist cum Barista - UP $3K!*

*Working hours : 1pm – 9pm, anyday 5 - 6 days Mon – Sun*

*Job Description:*

• Welcome and serve high-value clients at Coffee and Smoothie Bar
• Prepare and serve espresso-based coffees, smoothies, teas, shakes, protein bars, and bottled drinks.
• Ensure excellent client experiences by greeting them warmly, following recipes precisely, and maintaining cleanliness.
• Manage daily stock levels, uphold sanitation standards, and assist with client check-ins and payments.

*Job Requirement:*

• Good 1-2 years of experience as a Receptionist in the same / relevant industry.
• Ideally to have prior experience working in coffee outlets or as a barista.

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Summary

Provide day care services to the clients attending the Day Care and Dementia Care Centre, by assisting in their personal care and activities of daily living to ensure comfort and safety of the individual in accordance with the standards of St. Andrew’s Senior Care, and maintaining a clean, orderly and safe environment for the clients.

Job Description

• Porter clients (between drop-off point and centre, to and fro the gym for rehabilitation session).
• Help clients settle down upon arrival at the centre.
• See to the dietary needs of clients by serving meals to them and supervising their consumption.
• Supervise and/or assist clients in the various activities· Assist clients who are require minimal supervision during toileting.
• Assist clients to settle down for a nap after lunch.
• Assist in the mobility of clients.
• Participate in selected in-service training programmes related to skills and knowledge upgrading.
• Be familiar with the fire evacuation route of the centre and safe management measures of the centre.
• Maintain good housekeeping.
• Carry out other duties as assigned from time to time.

Job Requirements

• Minimum Secondary Education with Certificate in Healthcare Support
• Candidates with no relevant experience will also be considered.

Working Hours

• Monday to Friday / 42.5 hours per week (8.5 hours per day)

Working Location

• 303 Henderson Rd, Singapore 108931

Job Summary

Provide Centre-based Nursing and Nursing Assessment and management at St. Andrew’s Senior Care (Tampines North)

Job Description

• Implement nursing interventions as outlined in the care plan and carry out nursing procedures according to the care needs of the client;
• Provide training and supervision to care staff;
• Co-ordinate with other team members and update them on the changes in the client's condition and needs;
• Prepare clinical documentation, monitor outcomes of services, and perform escalation of cases if there is a need for more acute management of clients;
• Provide ongoing support and education to the caregiver, client, and family;
• Carry out other responsibilities and duties as assigned from time to time, including coverage of other Staff Nurse in other Senior Care facilities if necessary.

Requirements

• Recognized qualification in Diploma/Degree in Nursing
• A minimum of 5 years’ experience in clinical area such as acute or community hospital.
• Good knowledge of the health care environment and service processes is important. Experience in community care provision is an advantage.
• Is a person of integrity, highly motivated, a team leader and able to maintain good interpersonal relationships, in collaboration with various partners in the healthcare system.

Working Hours

• 2 days (8.5 hours per day)

Working Location

• 10 Tampines Street 62, Singapore 528519

• Salary: $3500 - $4000
• 5 days; Mon – Fri; 9.00am – 6.00pm
• Location: Changi North
• Permanent Role + 15 AL + VB + Yearly Increment

Job Responsibilities:

• Prepare & follow Quotation and Proposals for Sea Freight and Air Freight.
• Handle existing customers regarding commercial and pricing inquiries for Air and Ocean freight services.
• Maintain strong relationships with customers and internal teams.
• Coordinate with the operations team for the implementation of Tenders/RFQ.

Job Requirements:

• 3 - 5 years experiences in freight forwarding industry (Customer Serve/ Key account/Sales Executive).
• Knowledge in Cargowise and Salesforce software will be an advantage.

For consideration, kindly submit your CV or TEXT +65 9422 1220 for confidential discussion.

*Only shortlisted candidates would be notified*

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22111807 | Yap Teng Hui

Job Description

• Industry/ Organization Type: Freight Forwarding / Transportation
• Position Title: Customer Service Executive (Freight Forwarding)
• Working Location: Loyang Way
• Working Hours: 5 days, Monday – Friday (8:30 am – 5:30 pm / 9 am – 6 pm)
• Salary Package: Basic up to $3,000 + AWS + Variable Bonus + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Respond promptly to customer inquiries concerning quotes and operational matters.
• Handle inquiries, prepare quotations, and manage shipment activations, including cross-trade shipments.
• Coordinate smoothly with customers for incoming, outgoing, and cross-trade shipments.
• Liaise with Overseas Agents for shipment activities.
• Good understanding of import and export procedures.
• Ensure timely completion of all required documentation.
• Assist in sales and marketing activities as needed.
• Address and resolve customer issues promptly, ensuring the non-recurrence of similar concerns.
• Perform accurate data entry for reporting purposes.
• Perform ad hoc tasks as assigned.

APPLY NOW!!!

• Minimum of GCE 'O' Level, 'N' Level, or ITE certification.
• A minimum of 2 years of work experience in a related field.
• A positive, customer-focused attitude and working attitude.
• Ability to thrive under pressure in a fast-paced environment.
• Preferably possess basic experience in sea/air shipment procedures.
• Self-motivated and able to work independently with minimal supervision.
• Flexibility to work overtime as required.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66168 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

• Industry/ Organization Type: Trader of Semiconductor
• Position Title: Customer Service Executive
• Working Location: East – Chai Chee Industrial Park (Nearest MRT: Bedok)
• Working Hours: 5 days (Monday-Friday: 8 am-5.30 pm)
• Salary Package: Up to SGD 3500 + AWS + Variable Bonus + Transport allowance
• Duration: Permanent

Key Responsibilities

• Provide Sales and Customer Service Support
• Follow up from Purchase Orders to delivery
• Develop and build strong customer relationships at all levels

APPLY NOW!!!

• Min. N level
• Min. 1 year of working experience in the related field
• Training provided to an inexperienced candidate

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67077 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Summary

Provide day care services to the clients attending the Day Care and Dementia Care Centre, by assisting in their personal care and activities of daily living to ensure comfort and safety of the individual in accordance with the standards of St. Andrew’s Senior Care, and maintaining a clean, orderly and safe environment for the clients.

Job Description

• Porter clients (between drop-off point and centre, to and fro the gym for rehabilitation session).
• Help clients settle down upon arrival at the centre.
• See to the dietary needs of clients by serving meals to them and supervising their consumption.
• Supervise and/or assist clients in the various activities
• Assist clients who require minimal supervision during toileting.
• Assist clients to settle down for a nap after lunch.
• Assist in the mobility of clients.
• Participate in selected in-service training programmes related to skills and knowledge upgrading.
• Be familiar with the fire evacuation route of the centre and safe management measures of the centre.
• Maintain good housekeeping.
• Carry out other duties as assigned from time to time.

Job Requirements

• Minimum Secondary Education with Certificate in Healthcare Support
• Candidates with no relevant experience will also be considered.

Working Hours

• Monday to Friday / 42.5 hours per week (8.5 hours per day)

Working Location

• 28 Dover Avenue, Singapore 139791

Job Summary

Provide day care services to the clients attending the Day Care and Dementia Care Centre, by assisting in their personal care and activities of daily living to ensure comfort and safety of the individual in accordance with the standards of St. Andrew’s Senior Care, and maintaining a clean, orderly and safe environment for the clients and assisting the clients in personal care and activities of daily living.

Job Description

• Porter clients (between drop-off point and centre, to and fro the gym for rehabilitation session).
• Help clients settle down upon arrival at the centre.
• See to the dietary needs of clients by serving meals to them and supervising their consumption.
• Supervise and/or assist clients in the various activities
• Assist clients who are require minimal supervision during toileting.
• Assist clients to settle down for a nap after lunch.
• Assist in the mobility of clients.
• Porter clients to and from Rehabilitation sessions.
• Conduct group programmes and activities for the clients under the supervision of the therapists.
• Participate in inservice training programmes designed and catered for upgrading of the staff.
• Be familiar with the fire evacuation route of the centre and safe management measures of the centre.
• Maintain good housekeeping.
• Carry out other duties as assigned from time to time.

Job Requirements

• Minimum Secondary Education with Certificate in Healthcare Support
• Candidates with no relevant experience will also be considered.

Working Hours

• Monday to Friday / 42.5 hours per week (8.5 hours per day)

Working Location

• 10 Tampines Street 62, Singapore 528519

• Answering of enquiries for group purchases (Corporate, Schools, Travel Agent enquiry) and general mailbox
• Support in fulfillment of group booking (book slot for group, ticket issuance, invoice processing, liaison with client for any visit matters, liaison with caterers for food arrangements)
• On ground liaison with client and other stakeholders during group visit day (e.g. school teachers, caterers)
• Conduct site visits and product presentations to potential clients to showcase and promote the attraction
• Conduct briefing or guided tour of the attraction for guests when required
• Preparation of various reports for monthly reconciliation and billing
• Handling of other administrative duties as assigned by Supervisor

Requirements:

• Diploma in any discipline
• Minimum 1-2 years working experience in handling admin, coordination or sales support duties
• Ability to work on evenings, weekends or public holidays when required
• Proficiency in Mandarin would be an added advantage due to the need to liaise with Mandarin-speaking stakeholders
• Meticulous and organized team player with the ability to multi task
• Possess strong communication (both verbal and written) skills and ability to liaise directly with customers
• Proficiency in MS office will be an added advantage

Please contact Terence at +65 9645 4048 your resume directly for fast response.
By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Job Scope:-

• To achieve set fundraising targets through planning and implementation of assigned fund-raising events and campaigns.
• To manage key donor accounts, primarily individuals, churches, schools and the general public. This role involves regular communications, tracking donations and development of the donor engagement plan.
• To support Manager in strategizing evaluating and developing plans to build donor and volunteer networks, engagement and relationships
• To analyse donation data to enhance engagement strategies
• To research and identify donor prospects
• To help develop messaging angles and approaches of fundraising appeals
• To analyse data on campaign performances and donor data with the view to enhance donation, relationships and partnership outcomes

Job Requirements:

• Min Bachelor's degree in any related field of study
• Prior 1-2 years of fundraising management experience would be good
• Candidates with lesser or no prior related experience will be considered
• Strong communication and interpersonal skills

Interested applicants, please apply/email your updated CV to [email protected] or WA 91792208 for more information.

We regret to inform that only shortlisted applications will be contacted.

Recruiter's Ref Code: #HHM

EA Personnel No: R21103938

EA Personnel Name: Reina Ng Hwee Min

Company Registration Number: Recruit Express Pte Ltd (99C4599)

• Salary: $3500 - $4000
• 5 days; Mon – Fri; 9.00am – 6.00pm
• Location: Changi North
• Permanent Role + 15 AL + VB + Yearly Increment

Job Responsibilities:

• Prepare & follow Quotation and Proposals for Sea Freight and Air Freight.
• Handle existing customers regarding commercial and pricing inquiries for Air and Ocean freight services.
• Maintain strong relationships with customers and internal teams.
• Coordinate with the operations team for the implementation of Tenders/RFQ.

Job Requirements:

• 3 - 5 years experiences in freight forwarding industry (Customer Serve/ Key account/Sales Executive).
• Knowledge in Cargowise and Salesforce software will be an advantage.

For consideration, kindly submit your CV or TEXT +65 9422 1220 for confidential discussion.

*Only shortlisted candidates would be notified*

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22111807 | Yap Teng Hui

Job Description:

• Manages a variety of interventions, programs, and community development projects within the field of social work.
• Leads and guides multidisciplinary teams in the thorough evaluation of casework and group work, ensuring comprehensive and effective outcomes.
• Coordinates and oversees the implementation of strategic community development initiatives, diverse programs, and impactful research endeavors aimed at enhancing social welfare.
• Provides mentorship and steadfast support to fellow social workers, fostering their professional growth and ensuring the highest standards of practice.
• Actively collaborates with external agencies and ministries, forging partnerships and alliances to advance collective goals and initiatives in social services.

Job Requirement:

• Possession of a Degree or Master's in Social Work.
• Demonstrated prior supervisory skills, including experience in managing and guiding teams.
• Ability to effectively lead a team of at least four members, ensuring cohesion, productivity, and professional development within the team.

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Description

• Industry/ Organization Type: Accounting & Secretarial Service Provider
• Position Title: IT Support Executive (Accounting / Inventory Software)
• Working Location: East - Macpherson
• Working Hours: 5 days / Monday-Friday: 8.30 am - 6 pm
• Salary Package: Up to SGD 4000 + AWS + Project Incentive
• Duration: Permanent

Key Responsibilities

• Provide technical support to end-users of accounting and inventory solution
• Investigate, troubleshoot, and provide solutions to user
• Troubleshoot hardware/software issues on virtual server, windows server, network connection
• Responsible for the creation of all system documentation, prepare backup procedures, and ensure these are kept up to date
• In charge of server preventive maintenance, backup procedures, network and PC

APPLY NOW!!!

• Min. Diploma in Accounting, Information Technology or equivalent
• Min 2 years of working experience in implementation & technical support of accounting or inventory software
• Experience with setup & maintenance of Windows servers, virtual machines (HyperV, Citrix) remote desktops, routers, and Fortinet firewalls is a plus
• On-the-Job Training provided

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67934 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Key Accountabilities

• handle enquiries via phone, email and social media platform
• prepare sales proposals for existing and new customers
• execute order processing and order fulfilment tasks
• collate monthly sales report
• prepare invoices and work with Accounts Department to ensure prompy payments
• schedule work for technical teams to meet customers timelines
• liaise with external vendors : suppliers, contractors and business partners
• other adhoc duties assigned by Management

Requirements

• minimum 2 years of working experience in the Sales/Customer Service field
• minimum OA level or equivalent
• excellent spoken and written English skills
• proficient in MS Excel, Words & powerpoint

Job Highlights

• Basic + Commission + Bonus!
• Great Medical Benefits and Staff Purchase
• Engaging and Positive Workplace Culture

Job Description

Responsibilities:

Customer Service:

• Provide exceptional customer service by addressing customer inquiries, concerns, and complaints via phone, email, or chat.
• Maintain a positive and professional attitude while assisting customers with their needs.
• Ensure timely and accurate resolution of customer issues to enhance customer satisfaction.
• Build and maintain strong customer relationships to drive customer loyalty.

Telemarketing:

• Conduct outbound calls to potential customers to promote products or services.
• Generate sales leads and schedule appointments for sales representatives.
• Deliver persuasive and compelling sales pitches to prospective customers.
• Follow up on leads and inquiries to convert them into sales opportunities.
• Achieve individual and team sales targets.

Administrative Support:

• Maintain accurate and up-to-date customer records and sales activities in the CRM system.
• Provide administrative support to the sales team, such as data entry and report generation.

Requirements:

• Proven experience in customer service and telemarketing roles.
• Excellent communication and interpersonal skills.
• Strong sales and negotiation abilities.
• Ability to handle customer inquiries and complaints with professionalism and empathy.
• Results-oriented mindset with a focus on achieving sales targets.
• Proficient in using CRM systems and telemarketing tools.
• Good organizational and time management skills.
• Ability to work well in a team and collaborate effectively.
• Resilience and ability to handle rejection.
• High school diploma or equivalent. Additional certifications or training in customer service or sales will be a plus.

Operations

• Process the orders from retail and foodservice customers.
• Manage invoice submissions and paperwork.
• Liaise with food suppliers for order fulfilments.
• Coordinate with warehouse and logistics partners and prepare stocks for deliveries.
• Support Operations team on admin requirements.
• May need to enter warehouse/ cold room occasionally.
• Occasionally to handle urgent orders at night. Execute ad-hoc duties as assigned by company based on requirements.

Business Development

• Support Business Development and Operations team in conducting warehouse sales.
• Assist in preparing sales and related materials (e.g. point-of-sales-materials (POSMs) and sales memos).
• Execute ad-hoc duties as assigned by company based on requirements.

Skills & Competencies:

• Good people skills and able to work with diverse groups of people.
• Strong initiative and the confidence to work independently in complex and ambiguous work environments.
• Capable of handling multiple tasks simultaneously.
• Team player, with can-do spirit/
• Proficient at meeting deadlines in high-pressure environments.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint, is required.
• Experience in SAP will be beneficial.

Qualifications and experience:

• Degree/ Diploma in relevant field. No working experience welcome to apply.

You may also deposit your resume to [email protected].