Total 7,230 Senior Executive level Customer Service job vacancies

Our client is a local company, one of the leading Environmental Services provider. They are looking for a Digital Marketing Executive to assist their Sales & Marketing team for the next phase of their business. They are located in West.

Duties of Digital Marketing Executive:

• Design and implement digital marketing strategies to promote cleaning services/products and support recruitment, targeting key audiences with tailored approaches.
• Plan and manage multi-channel campaigns that highlight service and job benefits, focusing on brand values, growth potential, and engagement.
• Optimize website content for industry-specific keywords and manage PPC/SEM to drive traffic for services and job opportunities.
• Execute social media strategies to increase brand visibility, showcasing company values and job openings on platforms like TikTok, Instagram, and Facebook.
• Oversee SEO-optimized content creation, including blogs, videos, and infographics that promote services and career opportunities.
• Develop targeted email campaigns for service leads and recruitment, using segmented lists for tailored messaging.
• Monitor digital marketing performance, providing reports with actionable insights to enhance strategy and ROI.
• Implement strategies to attract quality leads for services and top job candidates, focusing on conversion optimization.
• Strengthen employer brand through engaging recruitment content, showcasing culture and role highlights.
• Allocate and monitor digital marketing budgets, ensuring effective resource use and staying within budget.

Requirements:

• Minmum 1 year experience
• Minimum Degree in relevant discipline
• Comfortable to work in fast-paced environment
• Must have strong social media marketing experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Responsibilities

• Configure and manage infrastructure systems, applications, and network equipment (e.g., Active Directory, data centers, firewalls, VPN, video conferencing).
• Oversee desktops, mobile, and remote devices.
• Ensure automated backups, disaster recovery processes, and system patches, with close monitoring of resource usage.
• Work with external vendors to uphold SLAs.
• Develop and update technical documentation (admin and user guides).
• Support local and international users over LAN/WAN securely.
• Identify suitable products, solutions, and suppliers for project needs.
• Provide L1/L2 support and participate in projects as a lead or team member.

Requirements:

• Diploma/Degree in Computer Science, IT, or CCNA Certification.
• At least 1 year of relevant experience.
• Proficient in enterprise networking (WAN, LAN, VPN optimization).
• Skilled in Microsoft Server (2012+), Microsoft 365, Google Suite.
• Knowledgeable in internet architecture (TCP/IP, DNS, DHCP, Proxy, Firewall).
• Familiar with Alcatel PABX, FortiGate, Cisco, and Unifi Wireless AP Controller.
• Strong understanding of CyberRisk and CyberSecurity; PDPA familiarity preferred.
• Experience with Veeam, VMware, and UNIX/Linux is beneficial.
• Background in API/Web Programming and Database Administration is a plus.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

The Asian Thoracic Oncology Research Group (ATORG) was formed in 2016 to be the central coordinating platform for translational research and multi-centre clinical trials for thoracic malignancies in the Asia Pacific region. It is hosted by National Cancer Centre Singapore.

The Executive will provide administrative support mainly for the ATORG team and the Principal Investigator (PI) in other aspects outside of ATORG. This role provides opportunities to interact internationally with healthcare institutions, industry partners and vendors, apart from internal functions.

Key Accountabilities:

• Administrative Support: Provide day-to-day administrative support including managing PI’s schedules, reimbursements, handling correspondence, minutes taking and organizing meetings with internal team and external committee meetings with Key Opinion Leaders (KOLs) of ATORG’s network in APAC.
• Travel Arrangements: Organize and coordinate travel plans, accommodations, and itineraries for PI and KOLs.
• Office Management: Oversee office supplies inventory, ensuring availability and placing orders when necessary
• Communication: Act as the point of contact for internal and external communications, ensuring messages are relayed efficiently.
• Assistance with research administration, which may include grant management (application, tracking of progress, reporting), purchase requisitions, consultancy agreements and documentation for scientific activities
• Coordination: Coordinate with different departments, vendors, and external partners to facilitate smooth operations. Assist in the planning and execution of education events, board meetings, and conferences. Able to work with external event agencies.

Requirements:

• Degree in Biomedical/Life Sciences with at least 1 year of similar working experience
• Meticulous and fast worker with close attention to timelines
• Strong organisational skills
• Good interpersonal skills
• Committed team player
• Fluent in both written and spoken English.

EC Atelier Pte Ltd specializes in the renting and leasing of private cars without a driver. We pride ourselves on providing excellent customer service and a diverse fleet of vehicles to meet our clients' needs.

Job Summary:
The Business Support Executive will play a crucial role in ensuring the smooth operation of our business processes. This individual will support various administrative functions, assist with customer inquiries, and contribute to the overall efficiency of our operations.

Key Responsibilities:

• Assist in managing day-to-day operations and administrative tasks.
• Handle customer inquiries via phone, email, and in-person, providing exceptional service and support.
• Maintain and update customer databases and records.
• Coordinate vehicle bookings, ensuring availability and proper documentation.
• Support the preparation of reports, presentations, and other business documents.
• Collaborate with the marketing team to promote services and engage potential customers.
• Assist in managing vendor relationships and liaising with service providers.
• Implement and improve operational processes to enhance efficiency.
• Conduct market research to identify trends and potential opportunities.
• Perform other duties as assigned by management.

Qualifications:

• Diploma or degree in Business Administration, Management, or a related field.
• Proven experience in a business support or administrative role is preferred.
• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work independently and as part of a team.
• A customer-oriented mindset with a problem-solving approach.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and growth.
• A dynamic and supportive work environment.

Senior / Customer Service Associate, Group Contact Centre

As part of Group Contact Centre, the Senior / Customer Service Associate's key role is to provide Contact Centre services, such as handling of general enquiries, appointment scheduling requests, to patients and the public. You are expected to work in a fast-paced environment and be challenged with navigating complex healthcare needs. Reporting to the Institution Lead, Group Contact Centre, you will:

Job Responsibilities:

• Deliver excellent customer service to callers by understanding caller's needs
• Provide timely, accurate and appropriate information and assistance to address caller's enquiries
• Book or reschedule appointments based on caller's request
• Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation
• Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved

Job Requirements:

• Minimum Diploma in any discipline. (Fresh graduates are welcomed)
• Preferably 1 to 2 years’ experience in healthcare industry, contact centre environment and/or service related industry
• Able to communicate fluently in English and Mother Tongue
• Able to read and write fluently in English
• Pleasant and cheerful personality with good interpersonal skills
• Able to adapt to fast pace working environment
• Computer literate and good typing skills
• Able to multi-task and work under a stressful environment
• Willing to work on rotating shifts, including PHs and weekend

Working Location:Choa Chu Kang Polyclinic / Ng Teng Fong General Hospital / The Synergy

Working Location: Somerset
Contract Duration: 6 Months (with option to extend 6 months)
Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: $2,980 per month

Responsibilities:

· Evaluate grant applications and ensure level of funding is kept within existing funding thresholds.

· Prepare contractual agreements (e.g. tenancy agreements) using existing templates.

· Correspond with pre-school operators to ensure timely submission of claims and project reports.

· Accurate and timely disbursements after verification of claims to supporting documents.

· Any ad hoc assignments or duties including but not limited to note taking for meetings

· Support transformation efforts such as digitalisation, business process reviews etc.

Requirements:

· Bachelor’s Degree in Psychology / Social Work / Social Sciences / Sociology / Early Childhood Education.

· Prior working experience in Tenancy Management, invoicing and payments.

· Meticulous and comfortable with handling numbers.

· Immediate Starters (No notice period).

Interested candidates, please forward a copy of your resume to: [email protected].

We regret to inform that only shortlisted candidates will be notified.

Justin Lee

Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Responsibilities:

• Assist users in navigating the system applications as well as providing L1 technical issues resolution via phone.
• Ensure all L2 and L3 issues are promptly forwarded to the software engineering team and to follow up to ensure these issues are resolved.
• Ensure issues are resolved within set Service Level Agreement and Objectives timeframes.
• Ensure user issues and resolution reports are submitted on a daily basis.

Prerequisites:

• Diploma or Degree in Computer Science and Information Technology or equivalent
• 1 to 2 years of relevant working experience in IT ticketing will be advantageous.
• Possess some technical knowledge in Java or C# will be beneficial.
• Strong customer service experience with end-users/customers involving each IT ticketing request/incident handled.

Toppan Ecquaria is an equal opportunity employer and values diversity within our company. We welcome all interested candidates to apply for this position, however, we regret to inform that only shortlisted candidates will be contacted by us for an interview.

Find us at www.topppanecquaria.com or www.linkedin.com/company/toppan-ecquaria

For more career opportunities, please visit our career site at:- https://toppanecquaria.com/careers/job-openings?utm_source=Jobstreet&utm_medium=Page&utm_campaign=2020

(Please copy & paste the above link onto your browser)

Our client is a local company, one of the leading Environmental Services provider. They are looking for a Accounts Payable Assistant/Executive to assist their Finance & Account team for the next phase of their business. They are located in West.

Duties of Accounts Payable Assistant/Executive:

• Manage invoice matching, ensuring accuracy and necessary documentation before posting to the accounting system.
• File and scan documents to the document management system.
• Conduct monthly vendor reconciliations.
• Coordinate with vendors to resolve billing discrepancies.
• Prepare payments and submit promptly to supervisor.
• Handle additional assignments as required.

Requirements:

• Minimum 1 year experience
• Relevant accounting qualification.
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Responsibilities:

• Reply email, answering telephone calls & enquires;
• Register data entry to a computerized system login the orders number.
• Coordinate the orders form for the production logistics
• General administration includes filing
• Any other duties as assigned when required

Salary:

• Up to $2,600

Working hours:

• Mon to Fri 9am to 5.50pm

Location:

• Sin Ming Lane (Nearest mrt Upper Thomson)

Requirements:

• Minimum O level or equivalent
• Proficiency in Microsoft Office
• Good command of both written and spoken English
• Able to work independently with minimum supervision
• Able to start work on short notice preferred
• Training and guidance will be provided

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R23117747)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

• Working Location : Suntec Tower
• Working Day : 5 Days 9 – 6 PM
  Salary Budget : Junior :$4000 - $5,000 + AWS / Senior : $5,000 - $6,800+ AWS

Summary:

• To perform this job successfully, the individual is expected to handle highly sensitive and confidential information while exercising professionalism and discretion.
• Reporting and supporting the Executive Director and will work closely with and supporting the principal.
• Ideal candidate from trust consultancy firm, law firm, banking industry or accountancy firm.
• Preferred working experience as legal secretary, trust specialist, corporate secretary.
• Experience in handling trust administrative, legal documents or fund investment are highly preferred.
• Assist manager in going through legal documents from law firm and reply to outsource lawyer if have any omission.

Job Duties:

1. Assist in providing administrative support / services as well as solutions meeting the needs for the Company and the Group.
2. Assist in creating, formatting, and proofread documents, including letters, reports, memos, and presentations to ensure accuracy and professionalism in all written materials.
3. Transcript of voice recording of meetings / phone conferences.
4. Draft, review & comments emails / agreements / documents for Executive director’s consideration.
5. Comfortable to identifying and evaluating legal and compliance risks within the company and the group.
6. Monitor and report on regulatory changes and developments.
7. Record and monitor deadlines, update status and tracking internal database / reports of relevant tasks / project assigned.
8. Administer and maintain databases / files; renaming, reorganizing, and maintaining files, folders, documents, and internal database (spearhead converting largely to digitally).
9. Assist in office management.
10. Carry out other ad-hoc tasks / projects assigned by Executive Director

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Job Summary
The job holder (2-year contract) supports the Senior Manager (Team Lead) to spearhead Yayasan MENDAKI (MENDAKI)’s push towards last-mile service delivery (LMSD) to better meet the needs of the MM community. MENDAKI is embarking on a strategic client-centric initiative to achieve the next bound of service delivery, by proactively reaching out to families to understand their needs, care for them and partner them in their journey of lifelong learning.

Key Responsibility Areas

Outreach

Conduct outreach to members of the community, including families who may be in need of services, to stakeholders/partners;

1. Work with the team to identify ways to reach out to different segments of the community so as to identify and engage with under-served members.
2. Identify partners and potential partners within the community to engage and collaborate with.
3. Conduct engagement with members of the public and the community
4. Support the planning, deployment and assessment of outreach efforts.

Care

Conduct care management of families and youth, through completion of holistic assessments of the family’s needs and delivery of targeted interventions.

1. Engage with help seekers either through walk in or call enquiries, build rapport with them and identify the areas of support needed.
2. Conduct holistic assessments of clients and their family members, identifying areas of needs and intervention.
3. Partner with the client in problem solving and developing care plans to meet his/her needs.
4. Propose and implement suitable interventions (in collaboration with other agencies known to the family, where available) to meet the needs of clients.
5. Connect clients to resources and facilitate them in tapping on these resources.
6. Advocate for clients at both the individual and macro level.
7. Organise case discussion platforms for group case discussions.
8. Guide Executive Assistants in the conduct of care management.

Stakeholder Management

Develop and foster good working relationships with partners/ stakeholders. This includes M3 partners of MUIS and MESRA, as well as government and social service agencies.

1. Maintain a repository of resources available, both within MENDAKI and nationally.
2. Manage a framework of collaboration with partners/ stakeholders in client engagement, referrals and/or co-management of cases.

Administrative

Manage satellite centre operations/ youthspace.

1. Collate data on centre activities, including activities run in the vicinity or M3@Town, to provide progress updates to management
2. Monitor the use and maintenance of centre space and equipment;
3. Collaborate with internal departments and partners for utilisation of centre or partner’s premises.
4. Manage manpower roster to ensure the smooth running of centre

In achieving the above, the Executive Officer will work with the team under the direct and close guidance of the Team Lead and with the support of the relevant support departments.

Requirements

• A “dare to try” attitude! Managing cases of clients may require innovative ideas, so as to create change. Staff must not be afraid to experiment and try new ways.
• A growth mindset. Staff would need to be open to learn new methods and learn from one another.
• Adaptability to change. Be prepared to quickly adapt and evolve to better understand the needs of clients and meet new trends.
• Excellent organisational, interpersonal and communication skills.
• Able to work independently and in teams.
• Ability to problem-solve – understand the root causes and recommend targeted solutions.
• Has experience in working with youths and has a passion and strong interest in youth work.
• Degree in Social Work/ Psychology or other related degrees. Minimum 3 years of experience in case management, community outreach, youth work and/or partnership management. Those who do not meet the required years of work experience but have prior experience in the social service sector (e.g. as a volunteer) or have a keen interest in this area can be considered.

About ALPS

ALPS was set up in 2018 as part of Ministry of Health’s (MOH) strategic thrust in delivering value-based supply chain solutions to public healthcare.

As the public healthcare supply chain agency, we design and execute a national level end-to-end supply chain blueprint in partnership with 27 Public Healthcare Institutions (PHIs) in Singapore.

Our employees are key to our excellence – the heartbeat in sustaining our mission, developing new capabilities and re-engineering processes to future-proof Singapore’s healthcare supply chain landscape – making it more sustainable and resilient.

An exciting career awaits you at ALPS. Join us to embark on a meaning career that brings value and impact to the population. Apply now if that sounds like something you would like to be a part of.

Key Responsibilities

• Liaise with stakeholders for Customer Code Creation for new customers
• Responsible for customer master setup in SAP for new customers to enable billing
• Do monthly verification for master setups in SAP
• Generate draft billings in accordance to billing cycle
• Perform reconciliation between Order Management System and SAP for billing accuracy
• Perform ad-hoc billings when required
• Support the manager in processing of Credit Note
• Responsible for uploading invoices into respective billing portals
• Support in billing dispute verification
• Pull reports from various systems for some basic report preparation.
• Perform SAP GI GR transaction, training will be provided.
• Other operational duties as assigned by reporting officer

Requirements

• Degree or Diploma in Supply Chain & Logistics with minimum 3 years of working experience in a warehouse environment.
• Proficient in Microsoft Excel, Words and PowerPoint.
• Independent and team player with good problem-solving
• Interpersonal and communication skills.
• Meticulous
• Knowledge in SAP, ERP and/or WMS will be advantage.

Please include the following information in your resume for speedier processing.

• Current salary
• Expected salary
• Reason for leaving each company
• Date of availability or notice period

By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your information to potential hiring managers for their consideration. All information will be treated with highest confidentiality.

We regret to inform that only-shortlisted candidates would be notified.

Ace Assurance Pte Ltd specializes in providing comprehensive general insurance solutions, excluding marine and import/export & credit insurance. In addition, we offer training courses to enhance the skills and knowledge of our team and clients. We are committed to delivering exceptional service and support to our clients while fostering a dynamic and collaborative work environment.

Position Overview:As a Sales Support Executive, you will play a crucial role in assisting the sales team to achieve their targets and provide excellent service to our clients. You will be responsible for administrative tasks, customer interactions, and supporting various sales initiatives.

Key Responsibilities:

• Assist the sales team in daily administrative tasks, including preparing sales reports, maintaining databases, and managing documentation.
• Respond to customer inquiries promptly and professionally, providing accurate information about our insurance products and services.
• Support the sales team in lead generation and follow-up, ensuring potential clients receive timely communication.
• Collaborate with other departments to facilitate smooth operations and enhance the customer experience.
• Participate in training sessions to stay updated on product offerings and industry trends.
• Assist in organizing promotional events and training courses as needed.
• Maintain a strong understanding of the company’s services and offerings to effectively communicate with clients and stakeholders.

Qualifications:

• Diploma or degree in Business Administration, Marketing, or a related field.
• Previous experience in a sales support or administrative role, preferably in the insurance industry.
• Strong organizational skills with the ability to manage multiple tasks and priorities effectively.
• Excellent communication skills, both verbal and written.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• A proactive and customer-focused attitude.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and training.
• A supportive and collaborative work environment.

Job info:

• 5-days work per week (Mon-Fri, 9am-6pm)
• Kaki Bukit
• Basic up $3,500 + AWS + VB

Description:

• ⁠Collate the sales forecast from Account Managers during weekly Sales Meeting.
• ⁠Develop advertising, promotional, sales support materials and sourcing for Customers' festive gifts.
• Assist with sales enquiries and disseminate to the assigned Account Manager.
• Analyse sales to understand and improve performance.
• ⁠Prepare reports on sales statistics and presentation to Vendors.
• ⁠Co-ordinate with Vendors for sponsorship and ensure events execution is delivered and all KPIs are met.
• Optimise and develop the company website and update contents to maintain company social media presence and liaise with Digital Marketing on monthly SEO traffic and engagement reports.
• ⁠Drive lead generation and respond to potential leads.
• ⁠Manage Marketing co-op fund claims as well as administering Vendors' products rebates
• Ensure Products' Reseller Partnership renewals are managed

Requirements:

• Diploma in business or marketing
• Minimum ‘O’ Level with 2 years working experiences preferably in Information Technology or IT System Integrator industry
• Excellent written and spoken communication skills
• Analytical mind and numeracy skills
• Strong interpersonal skills Passionate and enthusiastic about social media
• Highly motivated and self-driven
• Ability to collaborate and work as part of a team

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

EA Licence No: 16C8004 (Elitez Pte Ltd)
EA Personnel Name: TS Lee
EA Personnel No: R22109698

Our client is a local company, one of the leading Environmental Services provider. They are looking for a Digital Marketing Executive to assist their Sales & Marketing team for the next phase of their business. They are located in West.

Duties of Digital Marketing Executive:

• Design and implement digital marketing strategies to promote cleaning services/products and support recruitment, targeting key audiences with tailored approaches.
• Plan and manage multi-channel campaigns that highlight service and job benefits, focusing on brand values, growth potential, and engagement.
• Optimize website content for industry-specific keywords and manage PPC/SEM to drive traffic for services and job opportunities.
• Execute social media strategies to increase brand visibility, showcasing company values and job openings on platforms like TikTok, Instagram, and Facebook.
• Oversee SEO-optimized content creation, including blogs, videos, and infographics that promote services and career opportunities.
• Develop targeted email campaigns for service leads and recruitment, using segmented lists for tailored messaging.
• Monitor digital marketing performance, providing reports with actionable insights to enhance strategy and ROI.
• Implement strategies to attract quality leads for services and top job candidates, focusing on conversion optimization.
• Strengthen employer brand through engaging recruitment content, showcasing culture and role highlights.
• Allocate and monitor digital marketing budgets, ensuring effective resource use and staying within budget.

Requirements:

• Minmum 1 year experience
• Minimum Degree in relevant discipline
• Comfortable to work in fast-paced environment
• Must have strong social media marketing experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Alternate Sat 8:30 a.m. - 12:30 p.m.

This role handles frontline operation role at the workshop

Responsibilities

• Managing all frontline operation in an efficient manner.

• To meet Customer requirements and Principal standard.

• To achieve KPIs target set for all Upselling Programs

• Liaise with the Workshop-in-charge at all times to ensure smooth process flow until the vehicle has delivery after repair.

• Coordinate service operation matters with other franchises (Ad hoc basis).

• Manage WIP invoicing.

• Achieving quality service & maintaining good customer relations

• Attend to all complaint/feedback related to customer issue.

• Monitor KPIs target set for all the up-selling program and take initiative to meet or exceed the targets

• Assist in rolling out new program to up-sell new product within the centre

• Assist in overseeing of on-time delivery of repair vehicle

• Participate in Ad-hoc Project.

Requirements

• Diploma / Degree in Automotive / Mechanical Engineering

• At least 3 years of working experience

• Good communication and interpersonal skills

• Able to work independently and is a strong team player

• Valid Class 3 driving licence

• Basic $2,000 - $2,700
• OT Payable at 1.5x and 2x
• Profit Sharing Bonus (3% / 6% of Basic Salary) | Pay Quarterly
• Monday to Friday (815am to 530pm)
• Company Transport Provided at Lakeside MRT / Vivo City MRT

_________________

Chemical Industry

Job Responsibilities:

• Communicate with customer, warehouse and forwarder in day to day operations
• Responsible to meet all operational key performance indicators and required service standard
• Ensure proper keeping of cycle count sheet by respective CSE / CSO for audit trail purpose
• Responsible in reconciling all stock discrepancies
• Shipment booking and transport arrangement
• Experience in order processing
• Collate and compute the monthly KPI report
• Ensure the CSE / CSO submit the KPI per established schedule
• Maintain inventory accuracy between us & customer’s WMS system

Job Requirements:

• Minimum NITEC holder
• Proficient in Microsoft Office
• Able to commit to OT when needed
• Customer service experience preferred
• Minimum 1 year of logistics experience will be an added advantage

Interested Applicants, kindly click on “APPLY NOW”

Customer Service cum Operations Executive (Air & Sea)

Responsibilities:

• Handling Customer’s inquiries and ensure to comply with operation procedures and Preparing quotations and proposals.
• Ensuring company announcements, products, services, rates, policies, and operational changes are communicated to customers on a timely basis.
• Handle Shipment – process documentation, manifest, invoices, cost capturing
• Coordinate with airlines and co-loaders to arrange for space booking
• Coordinate with customers, vendors, carriers, warehouse, and transport sub-contractors, collection of goods with the traffic controller
• Liaison and Attending to Customs, Agents, and Government Authorities enquires
• Ensure full compliance with customs and airport regulations
• Ensures SOP alignment to customer expectations and company's agreed standards of performance.
• Support the Sales Department in quoting, liaising, and following up.
• To promote our service to new clients.
• Handling of permit declaration in timely and accurate handling of all tradenet declarations and submissions.
• Ensure Costing and billing are completed timely and files are closed correctly within a given timeframe.
• Operations to assist and work closely with the warehouse.
• Accomplish any other ad hoc basis work on administrative duties assigned by the Manager.
• Display a high level of professionalism and work ethics

Requirements:

• Experience in freight forwarding will be an added advantage
• Possess sound knowledge of permit declaration would be an added advantage
• Knowledge of CCN/ Customs Regulations will be an added advantage
• Must be able to work towards deadlines and according to SOPs and KPIs.
• Proficient in MS Office and Excel applications.
• Good working attitude, hardworking and able to perform under pressure, and ability to multi-task
• Team player and able to work independently with minimal supervision
• Applicants should have full working rights in Singapore

Candidates without any experience are welcomed! On-job training will be provided once onboard.

Work Location: Tampines

Working Hours: 5 days work week (2 off days on weekdays)

• Monday : Rest Day
• Tuesday : Rest Day
• Wednesday to Friday : 1:00pm to 9:30pm
• Saturday and Sunday : 8:30am to 6:30pm

Salary Package: Basic Salary ranging from 2.3k - 2.8k + performance bonus

Key Responsibilities:

• Provide information and process paperwork related to student enrollment and admissions
• In-charge of school fee collection and invoice issuing
• Answer general inquiries from students or parents via phone call / email
• Handle administrative / operational tasks of the school
• Other ad-hoc admin duties

Requirements:

• Able to work in the evenings and weekends
• Bilingual in Mandarin to liaise with Mandarin speaking parents and children
• Comfortable taking care of the children

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Responsibilities

• Provide L1 and L2 on-site / remote IT support and fulfil service requests

• Perform asset tracking of all corporate devices (from purchase to disposal)

• Responsible for end-to-end process for all new tickets in the ESM tool, incoming phone calls, Teams messaging to the Service Desk, including, but not limited to providing first call resolution, logging of ticket, escalation of ticket, regular following up with users and tracking the closure of tickets within agreed SLA.

• Utilize ESM tools (e.g., ServiceNow) to manage all ESM tickets, adhering to response and resolution times based on ticket severity and document key actions within the ticket accurately.

• Provide dedicated support for VIP users and be available for after-hours VIP (VP and above) support.

• Provide guidance to users on how to perform self- service support and Service Desk's available modes of support.

• Monitoring of health of corporate systems and escalate abnormalities to the Team Lead.

• Escalate any company-wide incidents (disruptions or outages in corporate systems) to the Team Lead.

• Assist to implement service improvement plans approved by the team.

• Adhere to ITIL processes and frameworks, ensuring best practices in IT service management.

• Adhere to established processes and best practices within the IT Service Desk playbook.

• Refer to the solutions/knowledge in the IT Service Desk playbook for reference and to facilitate self-service troubleshooting by users.

Requirements

• Diploma/Degree in Computer Science, Information Technology, or a related field preferred.

• 2 to 5 years of experience in a service desk or technical support role, with exposure to a variety of devices and applications in a corporate environment.

• Proficiency with Windows OS, Active Directory, corporate network and common hardware/software troubleshooting for Windows laptops.

• Good experience in macOS, iOS device management and troubleshooting would be advantageous.

• Strong proficiency in Microsoft 365 applications and service, as well as Microsoft Azure.

• Experience with endpoint protection solutions such as web proxy, remote browser isolation and endpoint detection & response solutions, video conferencing and AV solutions and troubleshooting.

• Proficiency in using ESM tools such as ServiceNow.

• High level of customer service orientation.

Licence no: 12C6060

[Job ID: 764112]

Responsibilities:

• Received and processed sales orders using the SAP system, providing acknowledgments with estimated delivery dates based on standard timeframe.
• Processed purchase orders to vendors.
• Collaborated with various internal and external parties to ensure timely production and shipment.
• Managed order backlogs and coordinated with the sales team regarding any delivery or production issues.

Requirements:

• 7 - 10 years of experience in Customer Service/ Sales coordinating.
• Proficient in speaking Mandarin to coordinate with Chinese clients.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

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EA Personnel Name: Sandy Ng
EA Personnel Registration Number: R24125475
EA License No.: 07C5771

The Specialist, Learning Excellence leads the design, implementation, and evaluation of end-to-end learning and development (L&D) programs to build organisational competence and capability. The role is responsible for managing the organisation's learning and development framework, including competency-based training, coaching, and assessment programs, to address learning needs and drive continuous improvement.

Key Accountabilities

Competency Framework and Learning Needs Management

• Establish and maintain the structure of a master competency bank and frameworks for functional and leadership competencies
• Collaborate with subject matter experts to review and validate competencies against sector/national standards and RC's context
• Develop knowledge management policies and processes to ensure accessibility of competency information

Learning and Development Program Solutions

• Work closely with Rainbow Centre Training and Consultancy to identify and source suitable learning activities mapped to functional and leadership competencies
• Develop and implement organisation-wide L&D solutions, including people management, leadership coaching/mentorship, and emerging leader programs
• Promote awareness and engagement of staff towards the L&D solutions

Competency Integration Across HR Touchpoints

• Update job descriptions to be aligned with defined functional and leadership competencies
• Create interview guides for assessing candidates' suitability against competencies
• Collaborate with People and Culture team to refresh performance appraisal and promotion criteria to be competency-based

Project & Change Management

• Align key metrics and processes with the learning management system’s features, where necessary, perform enhancements to system
• Develop comprehensive learning and development project plans, that cover all project related areas such as scope management, time management, risk management, quality management, and change management
• Define service levels and requirements and engage stakeholders to achieve required standards and consistency

Develop Self & Others for Greater Impact

• Proactively seek learning/upskilling opportunities and set stretch goals to drive own professional development
• Proactively acquire knowledge, updates, and trends in relation to social service sector
• Maintain up-to-date knowledge of developments in the learning and development field

Job Holder Requirements

• Good Bachelor Degree in a relevant field such as Human Resource, Organizational Development, or Adult Education
• Minimum 4 years of progressive experience in learning and development, training, or talent management. Those with experience may be emplaced at Senior Specialist.
• Track record of leading and managing L&D projects and initiatives end-to-end
• Prior work experience in the social service sector would be an advantage
• Only Singaporeans and Permanent Residents

Service is at the heart of RC’s purpose and we seek to serve our clients with respect, dedication and compassion, understanding that we are entrusted by society to serve with excellence and the highest ethical standards. Join us if you share our passion and values.

• Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints.
• Process payments for cash account customers.
• Research and resolve customer problems, acting as the customer liaison between other departments when necessary.
• Back-up support to sales counter with walk in and telephone inquiries.

Job requirement:

• 2-4 years of relevant experience
• Solid interpersonal skills that allow one to work effectively in a diverse working environment
• Able to effectively communicate both verbally and in writing
• Able to work well under pressure
• Strong attention to detail
• Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
• Computer literate, including effective working skills of MS Word, Excel, and e-mail

Job Scope:

- Daily operations and administrative duties, including checking daily registrations and undertaking enforcement

- Providing customer service support and liaising with both registrars and end-users

Requirements:

- Proficient in MS Outlook, Word, Excel

- Good verbal and written communication skills

- Organised and meticulous

- Min 3 years experience in customer support, and/or operational support

- Experience with using Customer Relationship Management (CRM) systems is advantageous

Contract Period: 4 months (Dec 2024 – March 2025)

Location: Pasir Panjang

Salary: $2600 to $2,800/month

Working Hours:

Mondays to Thursdays: 8.30am to 6.00pm

Fridays: 8.30am to 5.30pm

EA License No: 96C4864

Reg. No.: R24121728

Job Description

We are looking for a dynamic and customer-centric individual to join our call center team as a Senior Customer Care Officer / Team Lead. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY!

Responsibilities:

• Provide coaching and training to the team members
• Conduct regular transaction monitoring and call reviews
• Ensure that training and development plans are in place
• Manage fair and consistent application of performance management and disciplinary measures
• Work across departments to improve business processes and enhance efficiency
• Deliver operational results
• Generate reports to clients
• Prepare monthly business review
• Other ad hoc duties as assigned

Requirements:

• Minimum 2 year(s) of relevant experience supervisory role, preferably in a contact centre or customer service environment
• Tech savvy and has good knowledge of Microsoft Office
• Possess good interpersonal and communication skills, creativity and problem-solving skills
• Able to motivate team to achieve business targets
• Good leadership and people management skills

We offer competitive compensation, ongoing training, and a supportive work environment.

If you’re enthusiastic, eager to learn, and ready to make a positive impact on our customers, we want to hear from you! Join our team and be part of an exciting customer care experience.

Interested candidates may WhatsApp us at 6015 6788 or email us at [email protected]