Total 7,111 Customer Service job vacancies in 3 CHANGI BUSINESS PARK CRESCENT CHANGI BUSINESS PARK SINGAPORE

Job Description

Key Responsibilities:

• Performs all standard service activities through Tier I with assistance. Able to perform routine preventative maintenance within established timeframes.
• Responds to fab issues by communicating with other engineers. Verifies operational quality of system equipment with assistance.
• Demonstrates the ability to follow all checklists and procedures. Ensures correct Revs of procedures and schematics are available prior to performing work with supervision.
• Strives to perform BKM’s assisted. Uses knowledge management systems. Follows all IP guidelines.
• Able to diagnose and resolve basic technical problems. Understands and supports escalation plan. Supports seniors for Day-Day CM resolution. Seeks to learn and understand fundamental theories. Learns to read and understand circuit diagrams. To train / OJT in primary product and platform.
• Learns and applies diagnostic techniques and the use of documentation and test equipment with assistance from senior engineers.
• Develops the ability to represent Applied Materials to the customer. Uses good customer service skills at all times while maintaining a professional demeanor. Displays respect for the customer by maintaining an orderly work area.
• Complies with all safety procedures and consistently demonstrates safety as a value.

Functional Knowledge:

• Develops skills to perform basic activities in own job.

Business Expertise:

• Understands how the assigned duties integrate with others in the team.
• Develops responsibility for customer satisfaction within work area.

Leadership:

• Has no supervisory responsibilities.

Problem Solving:

• Uses existing procedures to solve straightforward problems; has limited opportunity to exercise discretion.

Impact:

• Impacts the accuracy of own work; receives close supervision; duties are clearly defined, and methods and tasks are described in detail.

Interpersonal Skills:

• Uses communication skills and common courtesy.

Job Description:

· Design, execute, and continuously optimize company's Southeast Asia after-sales service operation strategy to ensure customer satisfaction and retention rates meet targets.

· Lead and manage after-sales operations team, including functions such as customer support, technical support, and customer success.

· Develop and maintain efficient customer support processes and standard operating procedures to ensure timely resolution and proper handling of customer issues.

· Develop and implement customer training plans to help customers in better understand and use of products, enhance customer satisfaction and product stickiness.

· Coordinate cross-departmental collaboration, closely collaborating with sales and product development teams to address customer issues and continuously improve products and services.

· Analyse customer feedback and data, identify problems and marketing opportunities, propose improvement suggestions and optimization plans.

· Manage the performance and resources of the after-sales operations team to ensure efficient operation and achievement of operational goals.

· Regularly report after-sales service operation status and customer feedback to the management, provide improvement suggestions and strategic planning.

Job Requirements:

· Bachelor's degree or above from a domestic university ranked 211 or above, or overseas institutions ranked in the top 200 by QS.

· Over 10 years of experience in relevant field, including after-sales service or customer success in overseas market of SaaS products.

· Excellent bilingual communication skills, fluent in both Chinese and English, capable of effectively communicating and resolving cross-cultural communication issues.

· Strong customer-oriented thinking and problem-solving abilities, capable of respond quickly to customer needs and providing high-quality solutions.

· Outstanding leadership and team management skills, able to motivate and guide teams to achieve performance goals effectively.

· Excellent analytical and problem-solving skills, capable of independent thinking and quickly addressing various challenges.

· Good resilience and teamwork spirit, able to maintain high efficiency and quality performance in a fast-paced and changing work environment.

· Strong business insights and market sensitivity, able to grasp market trends and customer needs, and provide effective suggestions for the company's business development.

Job Title: Company Director

Responsibilities:

1. Strategic Planning: Develop and execute the company's long-term strategy for growth and profitability in the automotive sector. Identify market trends, competitive dynamics, and emerging opportunities to drive business success.
2. Business Development: Lead efforts to expand our automotive business through new market penetration, strategic partnerships, and customer acquisition. Cultivate relationships with key stakeholders including OEMs, suppliers, and regulatory bodies.
3. Operational Management: Oversee all aspects of the automotive business unit, including manufacturing operations, supply chain management, quality control, and logistics. Ensure alignment with company goals, budgets, and performance metrics.
4. Product Development: Collaborate with cross-functional teams to drive innovation and continuous improvement in automotive products and services. Stay abreast of technological advancements and industry best practices to maintain a competitive edge.
5. Financial Management: Manage the financial performance of the automotive business unit, including budgeting, forecasting, and cost optimization. Drive initiatives to improve profitability, efficiency, and cash flow.
6. Team Leadership: Build and develop a high-performing team of professionals, providing mentorship, coaching, and guidance to achieve individual and collective goals. Foster a culture of collaboration, accountability, and excellence.
7. Compliance and Risk Management: Ensure compliance with all relevant regulations, standards, and industry norms pertaining to automotive manufacturing, safety, and environmental sustainability. Mitigate risks and address issues proactively to safeguard the company's reputation and integrity.

Qualifications:

• Bachelor's degree in Business Administration, Engineering, or related field; MBA or advanced degree preferred.
• Minimum of 10 years of experience in executive leadership roles within the automotive industry, with a demonstrated track record of success.
• Deep understanding of automotive market dynamics, trends, and competitive landscape.
• Strong strategic planning and business development skills, with a proven ability to drive growth and profitability.
• Excellent communication, negotiation, and relationship-building abilities.
• Solid financial acumen, with experience managing budgets, P&L statements, and financial performance metrics.
• Exceptional leadership qualities, including vision, decisiveness, and integrity.
• Ability to thrive in a fast-paced, dynamic environment and lead change effectively.

Benefits:

• Competitive salary and performance-based incentives.
• Comprehensive health, dental, and vision insurance.
• Retirement savings plan with company matching.
• Paid time off and holidays.
• Professional development opportunities.

Roles and Responsibilities

:

The candidate provides analysis of workflow, recommend solutions and implements application solutions to meet customers needs. He/She translates requirements into business functional requirements.
Responsibilities include assisting with design, development, system configuration, implementation and support of assigned healthcare applications for the organization. Also responsible for planning, training and evaluation of application functionality. Responsible for working with the team and key customers to ensure appropriate development of training and
implementation of application functionality.

Identify requirements
• Performs in-depth analysis of workflows, data collection, report details, and
other technical issues associated with the healthcare systems.
• Investigate end users' preferences while making build decisions and analyze
business operations as they relate to build decision.
• Formulate specifications and definition of delivery platforms for applications
• Determine the appropriate approach for new assignments

Develop applications
• Build application workflow and content as assigned by department
lead/manager.
• Follows functional specification documents to create workflow and content
within the application.
• Perform development of program logic for new applications
• Work with report writers to ensure that the application has the necessary
reports.

Implement applications

• Complete thorough unit testing of all build prior to handoff for functional and/or integrated testing.
• Integrate applications with back-end services
• Prepare test plans
• Conduct system integration and user acceptance testing

Optimise applications

• Analyse application performance based on user feedback and system reports
• Modify design logic in existing applications
• Evaluate recommendations to improve application performance
• Integrate new products with existing applications to improve the functionality and/or design
• Create user and technical documentation

Maintain applications

• Provide high-level maintenance and update of an existing applications to improve functionality and process flow
• Collects information regarding potential system enhancements and functionality needs.
• Solve unique and highly complex problems by taking a broad perspective to identify solutions
• Provide solutions to overcome complex problems using the latest technologies
• Anticipate internal and/or external business challenges and/or regulatory issues
• Oversee the maintenance of technical documentation of application’s technical architecture, code changes, issue resolutions and procedures
• Collaborate with external stakeholders and vendors to resolve problems

Requirements / Qualifications

:

a) Diploma/Bachelor’s degree in computer science or other highly technical, scientific discipline

b) 1-3 yrs of Technical / Application Support experience on multi technology platforms

c) ITIL v3/v4 certification and strong service oriented experience / background preferred.

d) Knowledge and understanding of IT industry environment and business needs

Sales Support Engineer (Indoor)
Working days: 5 days
Working hours: 8am-5.30pm (Mon-Thu), 8am-5pm (Fri)
Salary: $2200 - $3000
Location: Kaki Bukit

Responsibilities:

• Provide support to Sales Managers
• Response to customer’s enquiries, preparation of quotation and tenders for submission
• Provide co-ordination duties, support customers and coordinate with factory for technical matters
• On job training will be provided to understand how to select a control valve
• Other ad hoc duties as assigned by management.

Requirements:

• Proficient in Microsoft office
• Diploma in Engineering (Preferably Mechanical/Mechatronic)

Lim Jun Yao

Reg No: R1989028

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Monitor servers, systems, and networks in a 24/7/365 uptime environment.
• Manage all monitoring, alerts, and escalated calls, addressing help desk tickets to meet service level objectives.
• Adhere to established Standard Operating Procedures (SOP) for responding to system alerts and performing routine tasks with consistent accuracy.
• Perform tasks such as Data Centre walkthrough, checking job status, updating tickets, and escorting vendors for hardware replacement according to SOP.
• Demonstrate initiative by providing feedback on existing processes and procedures, contributing ideas for continuous improvements.
• Utilize experience with the system to review documentation regularly.

Requirements

• ITIL Foundation V4 is preferred.
• Proficiency in monitoring tools, service desk systems essential.
• ITSM and ITOM certification is a plus.

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Our telegram channel for job opportunities - https://t.me/jobopportunitiessg


Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Job scope:

• Responsible for installation, commissioning, maintenance, and repair of current installed base of equipment for APAC.
• Troubleshoot, diagnose customer problems, and coordinates appropriate corrective action directly.
• Conform always to safety, cleanliness, and working protocol policies to maintain a safe and clean work environment.
• Ensure that guidelines and standards of work expected by company are understood and met. Carry out preventative maintenance activities to installed base as per factory guidelines.
• Provide Service Support and basic training after installation.
• General Service administration activities and report submission.
• Responsible for proper spare part handling per internal procedures.

Job requirement:

• Diploma Electrical Engineering & Mechanical Engineering, Physics, or related education.
• Knowledge of Chemical Engineering, Chemistry, Chemical, Electronics, Mechanics preferred.
• 2~3 of experience in maintaining analytical instruments or semiconductor equipment is preferred.
• Able to read circuit diagrams and technical manual
• Excellent verbal and written communication and presentation skills with MS office proficiency.
• Self-sufficient in computer/networking skills necessary to analyse logs, summarize data.
• Able to travel both domestically and internationally on short notice

Interested candidates who wish to apply for the advertised position, please click "apply now" or email us an updated copy of your resume in MS Word format to [email protected].

We regret to inform that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd

EA License No : 01C4394 | Ng Theng Yee | Reg No: R22108658

Technical Support Specialist

Hybrid

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow.

WE ARE NUVEI.  Nuvei (NASDAQ: NVEI) (TSX: NVEI) the Canadian fintech company accelerating the business of clients around the world. Nuvei’s modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 47 markets, 150 currencies and 586 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration.

At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service.   We are always looking for exceptional talent to join us on the journey!

Your mission

We are looking for a tech-savvy person interested in various aspects of the IT industry – DB administration, Networking, Development, Product Management, and FinTech in general to join our fast-growing Tech Support Team. The Technical Support Specialist acts as the trusted advisor to all Enterprise accounts and a strategic focal and escalation point for technical improvements, business requirements, and critical incidents that may arise. The Technical Support matrix manages our biggest client’s production technical issues, provides technical support, resolves merchant service inquiries, or offers additional forms of real-time problem-solving while coordinating requirements in cross-company collaborations. We need a person with critical thinking skills who can understand the payment process's logic. A person who can speak in technical language with non-technical people and explain business-related requirements to technical staff.

Responsibilities

* Acts as technical trusted advisor and becomes a knowledge-center about the company’s products, and a go-to person for technical queries - Becoming Nuvei brand and product expert.

* Technical Issues management, a focal point for technical queries by Enterprise clients.

* Focus on resolving customer concerns solely through Salesforce.

* Providing technical guidance to clients based on established SLAs without a constant supervision.

* Be proactive - anticipating Enterprise merchant’s needs (or problems) before they are aware of them or need to contact us for assistance.

* Guiding clients to correct use of Nuvei's products and services.

* Investigating errors and logs and providing in-depth analysis for both clients and internal departments.

* Collecting and analyzing client requirements and translating them to Product requirements.

* Escalating technical complaints and incidents affecting the company's customers and services to the product owners internally.

* Working with relevant stakeholders and in parallel with many internal teams.

• Minimum 3 years of experience
• Hands on technical support experience or technical support in Payments/Fintech industry (ecommerce gaming, travel and retail).
• Knowledge using REST API and SDK
• Technical background - analyzing and producing reports, investigating logs, basic programming or web development skills, communication protocols (client-server, server-to-server, etc.) - IP, HTTP, SQL, etc.
• Fast learner, multi-tasker, and tech-oriented.
• Excellent time management and prioritization skills.
• Experience in technical customer support or 24/7 NOC in the high-tech industry.
• Experience in Product / Technical Support, or former involvement in support of Enterprise/Premium accounts.
• Available to work under stress and pressure coming from clients and senior management.
• Great interpersonal and communication skills.
• Problem-solving skills and ability to analyze complex schemes.
• Availability to work on shifts (on some occasions) or take a weekend shift when needed.
• Business level of English (B2)
• We are looking for AAA person to join our A-Team, you must be Autodidact, Accountable and Amazing - join us to lead the future of payments.

Nuvei is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. The team at Nuvei is comprised of a wealth of talent, skill, and ambition. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you. 

Benefits

• 2.5 additional days off each quarter, should the company achieve its quarterly targets
• Health insurance

Working Language

• English (written and spoken) is the language used most of the time, as work colleagues, clients, and strategic suppliers are geographically dispersed.

Responsibilities

· Responsible for installation, commissioning, maintenance, and repair of current installed base of XRD & XRF for APAC.

· Troubleshoot, diagnose customer problems, and coordinates appropriate corrective action directly.

· Conform always to Malvern Panalytical and customer’s safety, cleanliness, and working protocol policies to maintain a safe and clean work environment.

· Ensure that guidelines and standards of work expected by Malvern Panalytical are understood and met. Carry out preventative maintenance activities to installed base as per factory guidelines.

· Provide Service Support and basic training after installation.

· General Service administration activities and report submission.

· Responsible for proper spare part handling per internal procedures.

Requirements

· Diploma Electrical Engineering & Mechanical Engineering, Physics, or related education. Knowledge of Chemical Engineering, Chemistry, Chemical, Electronics, Mechanics preferred.

· 2~3 of experience in maintaining analytical instruments or semiconductor equipment is preferred.

To apply, please visit to www.gmprecruit.com and search for Job Code: 24302.

To find out more about this opportunity, please contact Lionel Liew at [email protected].

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lionel Liew | Registration No: R1330693

Salary: Up to $2500 per month

Location: Pioneer Road

Contract Duration: 3 months convert to perm

Mon to Thurs 8.30am to 6pm

Fri 8.30am to 5.30pm

Alt Sat 8.30am to 12.30pm

Safety shoes required (not provided)

Job:

• Order processing for inbound or outbound shipments
• Shipment planning and coordination with internal team and customer on daily shipment matters
• Order processing

Requirements:

• Singaporean
• Some relevant working experience in store/warehouse environment will be an added advantage
• Willing to work on weekend and overtime.
• Safety shoes required
• Willing to commit for the long term (minimum 1 year)
• Notice period: Immediate

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries. Juven Lee Hui Teng (EAP No. R23116281) EA Licence No. 01C4394

About the role:

This position requires a minimum of 3+ years of experience in supporting or developing application.

Main responsibilities:

• Provide technical and functional Level 1 and Level 2 application support to a portfolio of Corporate IT and Security applications.
• Communication with end-users via phone, chat, email, and/or a support ticketing.
• Analyze and manage incidents/problems/requests coming from users.
• Collaborate with cross-functional teams to troubleshoot and resolve technical issues efficiently.
• Readressing the issue towards L3 application or infrastructure teams.
• Supervise and monitor daily and monthly jobs.
• Handle user request by working closely with project, infrastructure and production teams
• Process and issue daily, weekly and monthly reporting on data and tickets
• Able to work in shifting schedules (ASIA and EMEA)

Your background:

• Possesses strong analytical, logical and problem solving skills
• Technical background around industry leading DevOps tooling.
• Excellent communication skills in English, both written and verbal, with the ability to convey technical concemts to non-technical users.
• Strong perseverance, diligence towards attaining goals and effective time management
• Self-motivated, flexible and an excellent team player
• Understanding and respect of cultural diversity
• Ability to multi-task and work independently with minimal supervision
• Understand concepts of IT Production environment and deployment process/piplines.
• Good hands on experience in following technologies:

1. Jenkins, Maven, Nuget, SonarQube, Jira and Nexus
2. Versioning control systems: Git , AzureDevOps|TFS and SVN
3. SQL scripting (SQL Server or Oracle are preferred)
4. JIRA platform experience

• Experience in writing Windows / Linux scripting (PowerShell, Bash, Ruby, Python, etc.)

Nice to Have

• Experience working in the financial industry or a similarly regulated environment.
• Additional certification in ITIL, sybersecurity
• Programing or scripting slikkls for automation purpose.

Other Professional Skills and Mind-set

• Strong communication (written, and verbal) in English is a must.
• Proactive style of working, organizational skills.
• Strong analytical and problem solving skills.
• Ability to multi-task and work independently with minimal supervision.
• Team player mindset.
• Understanding and respect of cultural diversity.

EA License Number : 11C4879

Description

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Global Asset Management, the investment management business of the HSBC Group, serves HSBC’s worldwide customer base of retail and private clients, intermediaries, corporates and institutions invested in both segregated accounts and pooled funds. Global Asset Management fulfils its purpose of connecting HSBC’s clients with investment opportunities around the world through an international network of offices in approximately 30 countries, delivering global capabilities with local market insight.

We are currently seeking a high calibre professional to join our team as a Maternity Cover - Energy Transition Infrastructure (6-months contract).

Principal Responsibilities

Candidate will play a support role to the maternity coverage lead. This role requires a highly organized, detail-oriented individual with excellent communication skills and organizational skills.

• Marketing Material Update : Update latest marketing materials, pitchbooks, thought leadership pieces
• Event Management : Support coordination of logistics and communications for investor days, conference calls, and roadshows
• Updated Notes/Database : Investor tracking, updated notes, investor mapping database
• Internal Collaboration : Work closely with the investment team, marketing, sales teams and communications teams to ensure a unified message
• Data room management for ETA fund

Qualifications

• Degree level education (or equivalent)
• Excellent verbal and written communication skills
• Ability to interpret and communicate complex financial information clearly
• Proficiency in Microsoft Office Suite, especially Excel and PowerPoint
• Strong analytical and problem-solving skills
• Ability to manage multiple tasks and meet tight deadlines in a fast-paced environment
• Detail-oriented with strong organizational skills
• Proactive and able to work independently
• Strong interpersonal skills with the ability to build and maintain relationships
• Ability to work in a dynamic environment and manage overlapping timelines for key duties

To be considered for this role, the relevant rights to work in Singapore is required.

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000K2TM

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/embed/zjrWwmYbXqo

JOB DESCRIPTION

Joining the company as a trainee, you will be assigned a mentor who will work closely with you in your first 6 month as you become familiar with the role and industry. During this time, you will see first-hand what goes into ensuring a private jet charter goes off with ease. You will learn everything from how to build a successful sales list, work with HNWI and of course, how to administer a charter flight all whilst delivering service beyond expectation.

The Raffles Service Agent delivers friendly and professional service that meets guest’s reservation experience expectations prior to their arrival.

Primary Responsibilities

Delivers Friendly and Professional Service

• Ensures smooth operation of Raffles Service department by attending to incoming calls, fax and emails that are pertaining to room reservation.
• Obtains all the necessary information to complete a room reservation in the Opera system, i.e. stay dates, flight details, rates, special requests and reservation notes.
• Completes the reservation process by combining all reservation details (including any Food and Beverage or Spa arrangements) and sending a confirmation to the guest.

Focuses on Guest Experience

• Supports guest’s decision to proceed with the reservation by providing accurate information on the price, room type, availability and the amenities.
• Is well versed with the preference of the regular guests and provide them with the consistent service anticipating their needs in advance.

Involvement in Wider Job Function Actions/Relationships

• Supports the Raffles Service colleagues to achieve upsell goals in various revenue streams.
• Coordinates with other departments (Front Office, Concierge, Food and Beverage, Raffles Spa, Housekeeping and Butler) on the guest’s needs and requirements.
• Works closely with Revenue department to be aware of the occupancy of the hotel (i.e. sold out dates, blackout dates and the need periods).
• Advises Raffles Service Manager of any deviations in rate applications or reservations arrangement.
• Maintains an accurate and updated filing system of all correspondence.
• Is familiar with hotel’s credit policies and handles billing instructions correctly.
• Performs clerical and administrative duties.
• Adheres to Raffles Hotel Singapore and Room Reservations department standard operating procedures, guidelines and grooming standards.
• Supports Accor Corporate programs, such as Planet 21.
• Ensures service standards and individual performance are aligned with Accor Hotels Values.

Note: Project site is in Johor Bahru, Malaysia

• To be responsible for overall project management in ensuring the quality, cost, statutory, safety and environment issues and project scheduling requirements are met
• To be responsible for overall co-ordination and management of construction projects including progress, logistics, quality, cost and client relations
• To coordinate between client, architects, engineers and consultants
• To monitor the use of site labour, materials and plant resources in accordance with the project cost budget
• To manage the implementation of the master programs, manpower, materials & plant schedules
• To ensure all short-term programs are properly reviewed and communicated to all parties concerned
• To ensure proper safety conduct and standards of all site operations
• To provide effective and efficient site administration, meetings and reporting
• To plan and organize various statutory inspections
• To act as client representative, managing the daily running of the project
• To facilitate progress meetings and produce project reports
• To update the master programs.
• To facilitate site meetings and inspections to report on quality and progress
• To manage other consultants and the professional team
• To assist with the procurement and appointment of other consultants as needed

Essential Functions

• Support and advocate for Visa clients comprised of financial institutions and vendors
• Properly escalate incidents promptly per support guidelines and procedures
• Proactively monitor, recognize, analyze, isolate, and resolve VOCC outages utilizing a variety of tools and techniques
• Internal and External Bridge Stewardship in support of timely resolution of internal and client-facing issues
• Work simultaneously and independently on multiple platforms
• Assess the impact of incidents and author communication for distribution to appropriate recipients within set time frames without guidance
• Support scheduled changes

Work Hours: This position requires the candidate to work 12 hours shift work during the day (with a 2 weeks rotation). When scheduled, the staff would be required to work on weekends and public holidays.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Job Description

We are seeking a dedicated and technically proficient individual to join our team. The ideal candidate will have a keen understanding of systems, networks, and applications, and will be responsible for monitoring and maintaining them to ensure optimal performance.

Responsibilities

1. Technical Proficiency: Monitor and maintain systems, networks, and applications. Troubleshoot issues and find solutions quickly. Use monitoring tools to track and analyze system performance over time.

2. Analytical Skills: Pay close attention to detail when observing large amounts of data. Identify small changes or inconsistencies that could indicate larger problems. Analyze, troubleshoot and solve issues quickly and effectively.

3. Problem-Solving Skills: Once an issue is identified, troubleshoot and resolve it. Manage incidents, address application, system, network issues. Coordinate change management tasks with multiple teams. Prioritize and balance tasks and handle multiple issues at once.

4. ITIL Knowledge: Understand ITIL processes and procedures for managing the IT service lifecycle. Ensure alignment with business needs and maintain service quality.

5. Communication Skills: Communicate effectively with team members, other departments, and clients. Document network configuration, changes and troubleshoot steps.

6. Time Management: Resolve incidents in a timely manner.

Requirements:

- Support the marketing team in strategic, tactical creative plans to drive sales for our business and ensure brand growth through various marketing activities.

- End to end execution and management of marketing campaigns - from content generation to copywriting to compaigns tracking and reporting .

- Strategize, plan, create and deliver quality, engaging social media and digital content for company blog site

- Handle artwork and design

- Contribute ideas, design new artwork and have the expertise to work with a wide range of digital graphi tools to produce high-quality visual communications.

https://t.me/fastrecruitmentsg

Add this telegram group for more details of Work.

Location: Ubi

Working Days: 5 Days Work Week

Working hours : Monday- Friday 9am -6pm

Salary : $2,700~3,400

Job Responsibilities

• Assist office employees with their business travel and accommodation arrangements
• Basic Office maintenance and management
• Maintenance of office supplies
• Recruitment and onboarding procedure
• Handle phone calls and email queries
• Any other ad-hoc duties as assigned by the Management

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Evelynn) || EA Personnel License R24120580

• Deliver high standard of nursing care to our renal patients.
• Perform initiation of dialysis, patient and machine monitoring during dialysis, and termination of the dialysis procedure.
• Nursing intervention to avoid complications, decreasing the need for hospitalisations.

Requirements:

• SNB Registered
• Diploma in Nursing with relevant working renal experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Coordinate and support the sales team in achieving their sales targets for insurance policies and products.
• Support the sales team in preparing and processing insurance policies, quotes, and applications.
• Respond to inquiries about insurance coverage, policy details, claims, and related issues.
• Prepare and maintain accurate sales reports, records, and customer databases in compliance with relevant regulations and company policies.
• Communicate effectively with team to gather required information, answer inquiries, and provide exceptional customer service.
• Provide administrative support to the sales team by managing paperwork, filing, and documentation.

Requirement:

• GCE ‘N’ level & above.
• At least 2 years of admin experience in Insurance industry.
• Proficient with Microsoft Office

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Details:

• Working Location: Plaza Singapura
• Working Hour: Single shift from 10.30am to 9.30pm
• Working Days: 4 days per week (2 weekday + 2 weekend - both Sat & Sun); remarks: there will be 1 day weekend off per month, either Sat or Sun - according to roster
• Contract: 1 year (renewable)
• Completion bonus up to 1 month’s salary

Responsibilities:

• Provide sales support administrative as Customer Relations Officer
• Handle all operational matters and work closely with sales team to ensure fulfilment of sales.
• Generate Sales Order upon completion of sales for call centre and online orders
• Deliver excellent service to ensure high levels of customer satisfaction
• Respond to customer complaints and concerns in a professional manner
• Arrange and update appointments for commercial customers, and liaise with the Commercial team
• Ensure adequate support and timely coordination with interdepartmental colleagues e.g Finance, showroom matters
• Ensure upkeeping and accuracy of all administrative duties, including managing of online store records, documentation etc
• Other duties assigned by Supervisor

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile. https://go.persolkelly.com/job/apply/3622

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

Job Details:

• Working Location: North West
• Working Hours: Monday to Friday: 8:00am to 5:30pm /8:30am to 6:00pm (alternate Saturday 8:30am to 12.30pm)
• Contract: 1 year (renewable)
• FREE company shuttle bus at Sembawang MRT
• Completion bonus up to 1 month’s salary

Responsibilities:

• Contact customer to arrange for appointments for the installation
• Handle customers' enquiries on appointments and installation related matters through phone calls and emails.
• Send SMS/ emails to customers on their appointment schedules.
• Promote and product to potential customers.
• Liaise with term contractors.

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile. https://go.persolkelly.com/job/apply/3064

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

Job Details:

• Working Location: Tanjong Pagar
• Working Hours: Office Hours (must be willing to commit to weekends shift)
• Basic + transport allowance + AWS + VB

Responsibilities:

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries
• Type of calls consist and not limiting to Concession related matters, Filing of claims for customer, Point to point enquiries from customer , Technical issue, Perform out bound calls to customers who leave callback, etc
• Ensure proper recording of conversation with customer in the call centre system
• Meet/exceed all individual and team key performance indicators (KPI) set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Able to work during weekend and perform OT when necessary
• Other ad hoc duties as assigned by Team Leaders or Supervisors

Requirements:

• Have previous experience in call centre is highly preferred or customer service experience
• A team player with good interpersonal and communications skills
• Self-motivated and able to work independently with minimal supervision

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

• Manage and provide administrative services (e.g., assisting patients with their appointments and making arrangements pertaining to their medical treatment).

• Perform service recovery such as managing complaints from patients.

• Chaperoning of patients to ensure smooth treatment process.

• Provide administrative support for corporate & insurance patients such as letter of guarantee, insurance forms etc.

• Ensure operability of patient hotline and to attend to enquiries from patients and clinics.

• Keep accurate and compete records consistent with regulations, policies, and procedures.

• Organise and prioritise own workload to ensure provision of quality services.

• Demonstrate an organised, effective, and timely approach to all tasks.

• Build and strengthen client relationships to achieve long-term partnerships.

• Develop a thorough understanding of our products and service offerings.

• Meet regularly with other team members to discuss progress.

• Generate progress reports for clients and senior leaders within the organisation.

• Other duties and projects assigned by your reporting officer as required.

• Cabin crew experience--is a PLUS