Total 7,368 Customer Service job vacancies in 5 changi business park crescent changi business park singapore

The Senior Associate - Supply Chain supports sales team in the daily operations of logistics function specifically in the area of PO acceptance and on time sales recognition. This will includes supporting on inventory management activities.

Job Responsibilities

• Liaise with 3PL on all logistic arrangement/ issue for incoming and outgoing shipments to ensure on time delivery. Issue sales orders and billings for Singapore consignment businesses
• Perform monthly stock balance reconciliation for consignment stock to Singapore distributor/ Ecommerce enabler. To monitor, coordinate and perform inventory-related transactions in ERP system.
• Process and follow up customer PO in APAC regions, including billing invoice, credit note and verify customer PO pricing, and highlight any discrepancy to sales. Follow up with finance of payment completion. 
• Maintain shipping records, including providing tracking or shipping history information to customer on request.
• Ensure all shipping documentation and authorities approvals are in order prior the shipment of products.
• Generate reports for internal management team and external customers, ie: inventory reports, accurate weekly sales reports, etc.
• Any other duties assigned by Management from time to time

Requirements

• This is a 2 years contract position.
• Diploma or Degree in Supply Chain/Business/Logistics/Operations Management
• Experience in supply chain, inventory planning, distribution & operation management 
• Understand and familiar with export documentation and letter of credit payment
• Proficient in Microsoft Office applications (Words, Excel, Pivot table and Power Point). 
• Have knowledge of ERP system
• Good analytical and problem solving skills
• Good team player

Overall Purpose Of The Job

The Lead Support Engineer role is pivotal in supporting clinic and business operations end-users, ensuring smooth end-to-end operation. The position's duties encompass both operational responsibilities and minor project delivery to the designated end-user community. The primary focus is to ensure the timely resolution of incidents brought to the team and to apply approved changes where applicable. As the on-site specialist for any IT matter, you will be accountable and responsible for handling all IT-related incidents.

Specific Responsibilities

Job Profile

• Supervise and mentor the IT support team, including performance management and professional development.
• Assign tasks, manage schedules, and ensure coverage for support operations.
• Provide advanced troubleshooting and support for hardware, software, and network issues.
• Assist with escalated issues and ensure timely resolution.
• Develop and maintain documentation for common issues and solutions.
• Lead IT support projects, including new system implementations, upgrades, and migrations.
• Coordinate with other IT teams and departments to ensure successful project completion.
• Monitor project progress and report on status to stakeholders.
• Develop and implement strategies to improve service delivery.
• Develop and enforce IT support policies and procedures.
• Ensure compliance with organizational and regulatory standards.

Required Competencies:

• The right person should have working experience in an operations environment supporting end user community.
• Customer oriented and must have the service skillset to interact effectively with our customers in a professional and mature manner
• Effective communicator at all levels of the organization including with the third parties’ partner.
• Demonstrate willingness to take incoming incident or service requests proactively without being prompted by team members or Management.
• Put into practice accountability and responsibility to resolve the trouble ticket or request in a timely fashion.
• Ability to be personable and tenacious as the situations requires
• Problem solving and root cause identification skills.
• Strong analytic and decision-making abilities is advantageous.
• Must be a team player and able to lead, work with and through others.
• Ability to influence others and move toward a common vision or goal.

Required Work Experience:

• Preferably with 3-4 years of experience working and supporting desktop infrastructure in an end user environment.
• Exposure to provide application support would be advantageous.
• Experience with leading a team of members is a must.
• Experience with customer service and ability to interact with the end user is a must.
• Good communication skill and able to engage with end user

Required Qualifications:

• Diploma or Higher NITEC in any IT discipline

Position Summary:

Responsible for ensuring that the demand received from the customers is met whilst achieving high fill rates and minimal write offs by getting the “right demand” from the customers and by ensuring an efficient execution of the “order to cash” process. Involves working with the customers to generate the 24 months rolling forecast with targeted accuracy and then ensuring that all orders are processed with accuracy and efficiency along while minimizing risks

Responsibilities:

• Support the country-level forecasting process and balance demand forecasts, sales plans, and customer orders.
• Prepare for and participate in the country-level SOP process.
• Review each incoming purchase order against agreed MOQs, prices, and delivery timelines.
• Initiate the "Order to Cash" cycle by issuing a corresponding PO to the supplier.
• Monitor the progress of orders throughout the cycle, taking a proactive role in identifying and resolving issues to achieve high fulfillment rates.
• Coordinate between the customer and the supplier to ensure the availability of shipping documents for import/export license applications and final shipments.
• Communicate ETAs, potential delays, and other issues impacting delivery timelines to customers.
• Close POs and book costs in the system upon delivery completion.
• Review and assess the feasibility of order change requests, and execute them by coordinating with all impacted parties.
• Manage, analyze, and reconcile purchase orders internally and externally.
• Generate customer invoices to facilitate shipments and payments.

Requirements:

• Minimum Bachelor's degree in Supply Chain Management, Business Administration, or a related field.
• At least 3 years of experience in supply chain management or a related field.
• Proficiency in Japanese to communicate with Japan counterparts.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite and experience with ERP systems is a plus.

Location: Singapore – Remote

*This position is remote and not eligible for relocation assistance. All positions must reside within the country listed within this job description.

Salary: 70,000 - $120,000 SGD

**Competitive salary with performance bonus (DOE & Geographic Location)

About the Role:

Applied Value Technologies is seeking an Application Support Analyst to assist in the delivery of our mission- and business-critical application services with internal customers. Reporting into the Product Operations team, our goal is to deliver excellent technical support with outstanding customer service, satisfaction, and timeliness. This position is part of the Enterprise Engineering organization and requires a diverse and flexible skill set for supporting a wide range of applications within our client’s Commerce Engineering products portfolio. Candidates must be passionate about technology, live for amazing customer service, and thrive in a fast-paced environment.

Our clients are Fortune 100 technology companies, providing platforms that help connect people around the world. They share a core value of scaling business by putting people first, and the Enterprise Products team is uniquely positioned to propel this work to the next level as the customer’s needs act as the guiding compass, not the technology’s limitations!

About you:

We are looking for someone to:

• Provide efficient application support and administration, including incident resolution, change implementation, request fulfilment, and problem management follow up
• Communicate proactively and professionally with stakeholders and partners
• Identify opportunities for improvement and act on them
• Thoroughly and accurately document problems and resolutions in service desk system and employee knowledgebase
• Work proficiently with minimal daily guidance
• Maintain a professional, collaborative, courteous, and respectful manner and provide high quality service to all users
• Observe and comply with client's policies and procedures for Health and Safety at Work and Equality and Diversity

We want someone who has:

• Strong technical skills and exceptional organizational skills
• High EQ communication skills
• A collaborative utility player mentality (low ego)
• Creative problem-solving abilities
• A proactive sense of curiosity
• OTM experience

Some stuff you need:

• 6+ years of relevant experience in a technical application support role working with Oracle Cloud/Oracle Fusion SCM or ERP
• 3-5 years of functional and technical support experience
• Hands-on experience with one or more of the following Fusion modules: Oracle Order Management, Inventory Management, GOP, Shipping, Price Management
• Functional knowledge of core Supply Chain processes (supply planning, inventory management, order fulfillment, reverse logistics, etc.)
• Professional fluency in English required

A little bit about us:

Applied Value Technologies is an early-stage, mission-driven venture revolutionizing the way companies view IT productivity. We help our customers scale with next-generation application services that accelerate user productivity through enhanced automation and a highly personalized user experience. Our goal is to be a trusted partner, collaborating with customers to design and implement user-centric, technology-enabled support solutions at scale.

We’ve got you covered:

• Competitive salary + performance bonus.
• Unlimited Paid Leave Policy after 90 days.
• Up to 100% Employer-paid Medical Benefits for employees and up to 85% coverage for dependents.
• 100% Employer-paid Life, STD, and LTD benefits.
• CPF Contributions made to all Singapore citizens and permanent residents.
• 100% paid parental leave up to 16 weeks.
• Up to SGD 1200 Learning & development allowance annually.
• Up to SGD 1200 monthly Health & Wellness stipend annually.
• Up to SGD 2000 Employee referral program.
• Paid holidays annually

Applied Value is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Hiring is contingent on candidate verifying their eligibility to work in Singapore and passing a complete background check.

about the role

-Oversee daily operational tasks and production support for front and middle office applications

-Address inquiries from all stakeholders, such as Front Office users, operations, and corporate functions

-Organize and lead regular meetings with application and infrastructure vendors to monitor service levels and ensure user expectations are met.

-Ensure the team adheres to ITIL standards, including incident, problem, and change management.

-Ensure compliance with IT Policies and Procedures, and update them as necessary.

-Maintain and regularly update all operational procedures, troubleshooting guidelines, and user FAQs.

-Guide and mentor junior members in the team

-Participate in business continuity planning, including BCP drills with business users.

skills and experience required
-At least 5 years of IT support experience within the financial industry, preferably with fixed income experience
- Murex support knowledge is required
- Preferably with prior support knowledge/experience on ION and Bloomberg in Fixed Income

To apply online please use the apply function, alternatively you may contact Chloe Chen at chloe.chen(@)randstad.com.sg. (EA: 94C3609 /R1768253)

Duties & Responsibilities:

· Keeping up with all the email correspondence

· Meet and greet premium guests who check in at Guest Services Lounge for their flight;

· Manage feedback received from guests in person, via call and email;

· Collate compliment / complaint / feedback statistics into monthly reports;

· Perform rotating shift work;

· Assist Operations Team when required;

Any other duties as assigned by superior

Qualifications, Knowledge & Experience:

· GCE ‘O’ or ‘A’ Levels or its equivalent;

· Minimum 2 yrs of relevant working experience in similar role in customer service;

· Excellent communication and interpersonal skills;

· Pleasant and outgoing disposition;

· Proficient in MS office & Internet.

POSITION OVERVIEW

In this role, your primary responsibility is to work within the Global IT Operations. As part of the first line of support, you will be stationed in the Asia Pacific Distribution Centre (APDC) to support the various critical IT systems and equipment.

Your main responsibility focuses on the 2nd line support while seamlessly transitioning to 1st line of support as necessary, assisting users remotely through phone, email, or remote desktop tools, and offering on-site support.

The support issues will vary, requiring a flexible approach to prioritize and address the needs of internal customers effectively. Overall, your role is critical in maintaining smooth IT operations in APDC and an excellent user experience for the employees.

RESPONSIBILITIES

• First point of contact along with first level of investigation and resolution of software and hardware technical issues reported by clients via phone or supported ticketing system.
• Meticulously logging and tracking of incidents reported by clients in the ticketing system, ensuring timely resolution according to service level agreements (SLAs).
• Uphold a high standard of customer service, professionally addressing client queries.
• Maintaining clear and effective communication with clients to ensure timely resolution of technical issues and a positive client experience.
• Determine the level of response required. This involves prioritizing and escalating tickets as needed to meet SLAs and minimize downtime.
• Assisting clients via deskside or through remote desktop tools to troubleshoot and resolve technical issues and perform post-resolution follow-ups.
• Perform first-level of network problem analysis and troubleshooting, respond appropriately to the problems.
• Perform installation, configuration and set up of computer systems as per established procedures when required.
• Liaise with third-party vendors and service providers to resolve technical issues, coordinate service requests, and ensure timely resolution of IT-related problems.
• Documenting troubleshooting steps, solutions, and best practices to create a knowledge base for future reference, training purposes, and to enhance support processes.
• Monitor and support IT equipment (including network, servers, UPS, storage, temperature monitoring device) connectivity and status through the monitoring tools, notifications, and alerts, ensuring the connectivity is always up.
• Attend and be involved during Service Desk Team meetings.
• Additional duties or projects assigned by the management may be required at times.

QUALIFICATIONS

• Diploma in Information Technology or equivalent.
• Microsoft 365 Certified: Modern Desktop Administrator Associate certification will be an added advantage.
• Cisco Certified Network Associate (CCNA) will be an added advantage.
• Microsoft Certified: Azure Fundamentals will be an added advantage.

EXPERIENCES

• At least 5 years of relevant work experience in IT Service Desk environment.
• Experience in a distribution center environment will be advantageous.
• Ability to troubleshoot hardware and software issues including but not limited to: Microsoft Windows, Microsoft Office suite. Experience with IT support tools and ticketing systems.
• Good knowledge of the following software, hardware, and systems:
• Windows OS, Microsoft Office Suite, Citrix, Active Directory, TCP/IP, Network Printers, Label Printers, PCs, Desktop Imaging, Terminal Services, Remote Desktop, Incident management tools, Request Management tools, Android and IOS devices, RF scanners, barcode scanners.
• Possess good understanding of Networking Protocols and Fundamentals, as well as able to manage PC configurations and set up.

About the role and your skillset:

• Experience in application support role for min 1 years for support or Developers willing to learn with good knowledge of Java, Unix, SQL
• Experience in programming languages such as JAVA/J2EE.
• Experience in Unix commands, SQL queries
• Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell
• Knowledge of Job scheduling, MQ setup , C:D setup experience is a plus
• Exposure to banking industry is a plus
• Dynamic individual with thirst to learn
• Strong team player with excellent inter-personal skills
• Ownership oriented and ability to meet SLAs with no compromise on the quality of the work

EA License Number : 11C4879

Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Responsibilities

• Check Policy Contracts to prepare for mailing to policyholders
• Process billings, collections and payments of policy premiums
• Data Entry / Amendments for insurance applications
• Daily retrieval & sorting of documents at mailroom
• Ensure department KPIs are achieved for policy delivery and processing
• Manage and ensure sufficiency of stationery required for policy processing
• Sending of emails to intermediaries informing of outstanding requirements/ actions for assessment and policy inception.
• Ad-hoc administrative tasks/projects to support business operations

Skills/Requirement

• Diploma with at least 1 years’ working experience, preferably in Life Insurance businesses
• Good team player with an eye to details & ability to work under pressure

Job Responsibilities:-

· Assist in the preparation of teaching and learning resources.

· Assist in the preparation of science experiment resources and maintain the cleanliness of the science laboratory.

· Assist the students in carrying out the science experiments under the supervision of the Science teachers.

· Provide administrative support to the teachers (e.g. preparation of the student’s achievement certificate, collating students responses for surveys).

· Loaning and returning of teaching resources. Preparation for condemnation of teaching resources.

· Providing front-line customer service (handling walk-in and phone queries from parents).

· Attend to the students at the sickbay.

· Maintaining and updating of data records for administrative functions.

Required Experience and Skills

· GCE ‘N’ Level Certificate with pass in English and Mathematics.

· 2 years of experience in providing teaching support and handling reception duties or equivalent.

· Candidate those have experience working in a school are preferred.

Job Responsibilities

Front Office

* Provide cargo and shipping operations support to Crude & Products, LPG and LNG Teams.

* Ensure risks and exposures are highlighted for all sales and purchase agreements and are issued timely, accurately and updated in systems.

* Analyze trading exposure and profit/loss.

* Make necessary external and internal reporting documents in English and Japanese for close communication with Japan HQ.

Back Office

* Support in budgeting control and accounting analysis for PL, BS, CF - Knowledge in Accounting treatment for Oil & Gas business sector is strongly required.

* Support in working capital control (daily/monthly/quarterly/yearly).

Job Requirements

* More than 7 years of Crude & Products, LPG and LNG Trading/Operations/Risk Analysis experience.

* Good written and spoken Japanese is required for close communication with Tokyo HQ Team.

Working Day

• Full time: 5.5 days work week
• Part time: 3 days work week, depending on the reservations for the week

Salary

• Full Time - Up to S$3,500 (depends on work experience)
• Part time - Up to $2,000 (depends on work hours)

Working location: CBD (Walking distance from Telok Ayer MRT Station)

Roles and Responsibilities

• Provide smooth and efficient services at the Restaurant
• Prepare opening and closing of Restaurant
• Standard service duties which include taking and processing food orders, receiving and handling guests, cashiering, preparation of beverage etc
• Provide friendly, excellent quality service to all guests
• Clear and reset counters or tables
• Execute any other ad-hoc duties and responsibilities as assigned

Requirements

• Minimum Secondary school education with ‘O’ Level passes
• Experience in Japanese fine dining environment will be an advantage
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Possess good command in English
• Great team player and customer service oriented
• Possess Food Safety and Hygiene certification
• Able to work on evenings, weekends and public holidays

Please click on APPLY button or send your resume directly to [email protected] with your availability date and expected salary.

Responsibilities:

• Assist with administrative duties and receptionist duties
• Data Entry
• General admin work - filing, expense claims, raise and compile trading (buy/sell) sheets for approval
• Upkeeping of expenses, files and documentations
• Assist to liaise with client queries whenever needed
• Handle sensitive information in a confidential manner
• Any other ad-hoc duties assigned

Requirements:

• Possess a diploma or degree in any fields
• Prior exposure within as data entry or administrative assistant is advantageous
• Initiative-taking and keen learning attitude

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Job Title: Customer Service Representative

Location: 77 Robinson Road

Key Responsibilities:

1. Respond promptly and professionally to customer inquiries via phone, email, and chat.
2. Provide accurate information about the Automotive products, services, and policies.
3. Assist customers with product inquiries, technical support, and warranty claims.
4. Troubleshoot and resolve customer issues and complaints in a timely manner.
5. Coordinate with internal departments, including sales, marketing, and technical support, to address customer needs effectively.
6. Process orders, returns, and exchanges according to company policies and procedures.
7. Maintain accurate records of customer interactions and transactions using CRM software.
8. Monitor customer satisfaction levels and identify areas for improvement in service delivery.
9. Stay up-to-date on product features, industry trends, and competitive offerings.
10. Provide feedback to management regarding customer concerns, trends, and opportunities for improvement.

Qualifications:

• High school diploma or equivalent; bachelor’s degree preferred.
• 2+ years of experience in customer service or related field.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to multitask and prioritize tasks effectively.
• Proficiency in Microsoft Office and CRM software.
• Knowledge of automotive industry and electric vehicles is a plus.
• Fluency in multiple languages is an advantage.

Benefits:

• Competitive salary commensurate with experience.
• Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
• Opportunities for career advancement and professional development.
• Dynamic and collaborative work environment with a diverse team of professionals.

Some of the things you’ll be doing:

Reception

• Receptionist duties such as receiving and attending to visitors / guests in a welcoming and professional manner
• Handling incoming calls, attending to enquiries and transferring as appropriate.
• Scheduling meetings and appointments, managing the office agenda, meeting rooms.
• Coordinating of incoming and outgoing mail and packages.

General admin

• Provide full office administrative and secretarial support including, events coordination, liaising with IT support and vendors.
• General administration and maintenance such as office storage, Logistics preparation for staff workstations, access cards, laptops, stationaries, booking of meeting rooms, local and overseas courier arrangement and other office fixed assets.
• Administrative requests made by the team, record the request on log sheet and to carry out the work request.
• To ensure vendors invoices are processed and sent to Finance on a timely manner. This includes consolidating the supporting documents and submitting them together with the invoice.
• Generate end of month report such as Biostar to ensure Door Access list are up to date with the recent logs. To ensure the system is up and running for onboarding/offboarding purposes.
• Generate monthly Google form to extract the manpower list and to ensure no lapses with MOM regulations.
• Overseeing all office supplies and arrange for servicing/maintenance.
• To keep track of pantry & stationary supplies and ensuring that order has been placed on a timely manner.
• Ensuring cleanliness and tidiness of the office and to maintain housekeeping standard according to company’s regulations.
• Any other duties as assigned.

Business Units Related

• Mail Processing which includes collection, sorting, scanning and file to the relevant folders
• Scanning of work documents for departments.

What technical skills, experience, and qualifications do you need?

• 3-5 years of experience as front desk receptionist, admin or similar role preferred
• Able to work independently with minimal supervision
• Ability to be resourceful, pro-active & responsible
• Projects professional attitude and image
• Excellent organizational skills

Company's Profile

Julian Grey’s client is a global semiconductor equipment provider, specializing in inspection solutions for various industries. They have offices in APAC and are seeking motivated individuals to join their growing team.


Responsibilities

• Provide technical support to customers and assistance for vision-related issues before and after service.
• Evaluate and qualify new products for technical compatibility and customer satisfaction.

Requirements

• Strong understanding of cameras, lenses, and optics.
• Experience with machine vision applications; AOI experience is a plus.
• Willingness to travel on short notice.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Bryan Tay @ 97559161
Shortlisted Candidates will be notified

Bryan Tay Reg No. R23112463
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Job Summary

Warranty Cost Planning & Support
•Responsible with tabulation and reporting of monthly warranty support cost across Sales Companies and Product categories.
•Responsible with Budget Planning and Forecast for warranty support cost.
•Analyse the reason of gap (if any) between Actualized spending vs Planning.
•Responsible on data update and maintenance in warranty cost recording system (TM1, SAP)

Support Extended Warranty function.
•Support the setup of extended warranty package and price for company’s products.
•Support respective Business Units Go-To Market strategies with the right, compliant and efficient processes.
•Support extended warranty cost and profitability reporting and analysis.
•Provide prompt support to the management and team for any other assignments/duties that are required based on business needs.

Key Accountabilities
•Timely submission of AS cost monthly/BP/FC reporting to FinancEe.
•Provide quality review/analysis/reporting of Warranty cost.
•Ensuring ESCs and Product Group cost ratio are actualized to target.

Key Job Requirements

Job / Skills Competencies
•Strong data analysis skill, especially dealing with cost/ profit.
•Good collaboration, communication (verbal/written), and presentation skill.
•Possess problem-solving and continuous improvement mindset.
•Proficient in Microsoft Office Suite, Dashboard (Power BI/Lumira).
•Working experience with ERP systems (preferably SAP).

Critical Work Experience
•Minimum 5 years after-sales service, especially within the scope of cost forecast/management and extended warranty related function.

Qualifications
o Diploma or Degree in Business/Finance/Management

To help us process your application, please visit www.gmprecruit.com/current-jobs to upload your resume on our website with GMP Job Code: 24491

GMP Recruitment Services (S) Pte Ltd   |   EA Licence: 09C3051   |   EA Personnel: Juancho Villafuerte   |   Registration No:R24119907

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Oversee building and data centre facilities components, including Building Management System, Fire Detection and Protection systems, Energy Management System, Chiller, Electrical
• Conduct troubleshooting and maintenance of facility equipment
• Manage contracts for facilities and equipment maintenance
• Prepare monthly SLA reports for equipment uptime, power usage & temperature readings
• Responds to emergency and be on 24x7 standby
• Oversee new data centre projects including renovation and maintenance
• Responsible for site inspections / audits by authorities
• Scheduling and tracking of servicing jobs and vendor management

Requirements

• Educational qualification in Electrical / Mechanical Engineering or equivalent
• At least 1 – 2 years’ relevant experience in DC facility management and vendor management

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg


Interested Applicants
Please WA Bryan Tay @ 97559161
Shortlisted Candidates will be notified

Bryan Tay Reg No. R23112463
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Primary Objective:

• To assist Unit Head Treasury Processing Centre to ensure accuracy and efficiency in the processing of all treasury products for bank and non-bank counter-parties with the objective of avoiding operational risks and losses.
• Maintain high quality customer service standards by actively promoting them within the team
• Comply with bank's policy and guidelines in cash handling practices

Key Responsibilities:

Stakeholders Service

• Create a good rapport with stakeholders by providing a positive stakeholders experience at all times

Compliance

• Review existing process and adhere to Bank / Department policy and guidelines

Operations

• Trade validation to ensure booked deals are accurately captured in trade system (e.g. Murex)
• Manage trade confirmation as part of process control
• Minimize settlement risks by ensuring all deal confirmations are sent out timely and with accuracy
• Monitor trade settlement and construct payment advices
• Ensure all deals are settled timely and efficiently to avoid overdraft costs and other compensations
• Follow up with counterparty immediately to facilitate and drive any break resolution
• Static data and SSI creation/ maintenance support
• Rate fixing and prices upload into trade system
• Reconciliation and Nostro outage investigations
• Posting of accounting entries
• Involve in providing user requirement and user acceptance testing (UAT) for New Product and/or Change Request (CR)
• Provide support to the business units for business development and customer service
• Other administrative tasks relating to supporting business
• Provide custodian and nominees support to other business units where required
• Ensure securities holdings and cash position are reconciled
• Ensure securities processes (i.e. trade settlements, share transfers and corporate actions) are executed in a timely manner
• Manage custody billing
• Ensure timely submission of statutory returns and certification to the relevant bodies 

Process Improvement

• Constant review and feedback of existing processes and workflows to improve productivity and to mitigate risks.
• Implement the operations of new treasury products and inter-bank funds transfer services, develop and recommend processing and control procedures.
• Institute internal control measures and implement enhancement changes in treasury operational procedures, practices and computer systems to improve process efficiency and productivity.
• Provide support to projects and initiatives which increase automation

What a Head of Customer Success Management does at Visa: 

·       Identify and implement process improvements within the Customer Success team

·       Drive identification, forecasting and closing of adoption opportunities

·       Manage a team of Customer Success Managers to ensure the team is achieving their and the Pod’s collective goals

·       Mentoring and coaching the team on how to work closely with the commercial team and customers to identify opportunities and understanding new markets/segments

·       Cross functional collaboration within the organization to continually enhance and improve communication, processes, and product positioning

·       Be a customer champion, ensuring their views are represented in the company and driving continual improvement in user satisfaction

·       Able to clearly articulate Currencycloud’s services and solutions to customers, as well as educating the customer on their market

·       Help improve the knowledge of the team, coaching them on new developments within Currencycloud

·       Influence product development by working closely with our product, marketing, and sales teams to collect and digest user feedback

·       Maintain a laser focus on quality, with top-notch written and spoken communication

·       Training and onboarding of new team members

Why this is important to Visa

The Head of CSM is a key role in the teams ongoing development and growth of the Customer Success team, which sits at the heart of the action at Currencycloud, creating the link between the customer and Currencycloud’s other teams. The team ensures that our customer's voices are heard so that they can get the maximum value from using our products and successfully grow their businesses. CSMs work in close collaboration with Account Managers and Solution Consultants throughout the whole lifecycle of a customer and are key to driving adoption, growth, and minimizing churn.

This is a remote position. A remote position does not require job duties be performed within proximity of a Visa office location. Remote positions may be required to be present at a Visa office with scheduled notice.

· Manage overall project database including develop and implement of statistical reports

· Interpret data, analyze results using statistical techniques and provide ongoing reports

· Acquire data from primary or secondary data sources and maintain data systems

· Work with management to prioritize business and information needs

· Locate and define new process improvement opportunitie

· Provide quality assurance of imported data

· Report the results back to the project managers and stakeholders

· Lead a team of Customer Service Officers to achieve KPI

· Conduct survey interviews via outbound calls and field visits to collect timely and reliable data for national statistical information

· Handle incoming hotline and mailbox enquiries to resolve respondents’ issues

· Compile, record, input survey returns and data accurately into the system

· Conduct data verification of completed survey cases to ensure accuracy and reliability of data

· Set KPI for the officers in accordance to the project timeline to ensure project’s success

· Provide assistance, guidance, and coaching support to officers to meet KPI

· Assess work performance of officers and identify areas that need improvement

· Ensure that the given KPI for the team are being met based on the project timeline

· Monitor and provide project status report to manager

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5993

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Inside Sales

Salary: $2,200 - $3,300

Address: Bukit Merah [ 3 Bus stop from Tiong Bahru MRT ]

Working hours: Monday - Friday / 8.45am to 6pm
Alternate Saturday / 8.45am to 1.15pm

Job Responsibilities:

• Communicating with customers, making outbound calls to potential customers, and following up on leads.
• Sales support & operation work, manage all documentation and follow up with existing customers and new prospect.
• Able to propose telecommunication solutions to customers.
• Assist in application procedures.

Job Requirements:

• Minimum Diploma in any relevant field of studies
• 2 years of relevant experience
• Possess good knowledge and understanding of IT and Unified Communications (UC) products will be added advantage

Lim Jun Yao

Reg No.: R1989028

The Supreme HR Advisory Pte Ltd

EA No.: 14C7279

Requirements:

- Support the marketing team in strategic, tactical creative plans to drive sales for our business and ensure brand growth through various marketing activities.

- End to end execution and management of marketing campaigns - from content generation to copywriting to compaigns tracking and reporting .

- Strategize, plan, create and deliver quality, engaging social media and digital content for company blog site

- Handle artwork and design

- Contribute ideas, design new artwork and have the expertise to work with a wide range of digital graphi tools to produce high-quality visual communications.

Minimum A Level (3 H2, 2H1),- Minimum A Level (3 H2, 2H1), or Local Diploma (eg Ngee Ann Poly, Singapore Poly, Temasek Poly, Nanyang Poly), or Degree Holder

- Excellent communication, interpersonal, problem-solving, presentation, and organizational skills

- Passion for sales

Job Summary:

The Receptionist cum Admin Assistant is responsible for managing front desk activities and providing administrative support to ensure efficient office operations. Duties include greeting visitors, answering phone calls and emails, scheduling appointments, maintaining office supplies, and assisting with administrative tasks as needed. The ideal candidate is organized, professional, and proficient in office software and communication skill.

Job Descriptions :

Reception

• Attend to phone calls and walk in enquires.
• Attend to unwell students
•  Provide administrative support to stakeholders.
•  Maintain the tidiness and cleanliness of the Reception Area at all times.

General Administration

•  Manage the loan and returns of college attires and blazers and maintain the loan records.
•  Manage the borrowing and returning of keys.
•  Assist to count, sort, pack and distribute college materials.
•  Maintain the forms in the reception trays to ensure forms are current.
•  Replenishment of staff stationeries (markers, dusters etc)
•  Support school events and any duties assigned by school.

Job Requirement :

•  Minimum GCE “N” level
•  Shall preferably has 2 years of relevant work experience.
•  Good communication and inter-personal skills
•  Good customer service skills
•  Proficient in MS Office

EA Personnel Name: Lyana Gwee
EA Personnel No: R22110922
EA License No: 95C5411