Total 2,561 Customer Service job vacancies in D05 Clementi New Town, Hong Leong Garden, Pasir Panjang

Project Overview

We are seeking a highly motivated and creative Research Engineer to contribute to cutting-edge research and development in the field of soft robotics, with a focus on the design, fabrication, and control of soft robotic manipulators for complex tasks. The successful candidate will work closely with a multidisciplinary team to develop innovative robotic systems, control algorithms, and sensory feedback mechanisms. This is a unique opportunity to participate in both fundamental and applied research, as well as collaborative projects with industry partners.

Responsibilities

• Assist in the design, fabrication, and testing of soft robotic manipulators aimed at solving complex manipulation tasks.
• Develop and implement novel control strategies, algorithms, and sensory feedback systems to enhance the precision and adaptability of soft robotics.
• Collaborate with cross-functional teams to integrate mechanical, electrical, and software components into functional robotic systems.
• Conduct experimental validation, performance testing, and iterative improvements of developed prototypes.
• Support applied projects in collaboration with industrial partners and contribute to technology transfer efforts.
• Present research findings at international workshops, conferences, and internal project meetings.
• Contribute to the preparation of technical reports and assist in writing articles for publication in top-tier journals and conferences.

Requirements

• Bachelor's or Master’s degree in mechanical engineering, robotics, computer science, or a related field.
• Hands-on experience in robotics, soft robotics, or interactive systems.
• Proficiency in CAD software, prototyping, and mechatronics.
• Ability to work collaboratively in a multidisciplinary team environment.
• Strong problem-solving skills and creativity.
• Experience with control algorithms, sensory feedback systems, and robotic manipulation is an advantage.

To apply, please visit our website at: https://portal.smart.mit.edu/careers/career-opportunities

Interested applicants are invited to send in their full CV/resume, cover letter and list of three references (to include reference names and contact information). We regret that only shortlisted candidates will be notified.

• Responsible for installation, commissioning, routine maintenance, trouble-shoot and repair of scientific equipment

• Prepare service test report and IQ/OQ documents for customers

• Prepare service quotation for maintenance and repair works

• Provide excellent customer service through product knowledge, handling customer feedback, prompt response and working closely with sales engineers

• Liaising with principals or suppliers for technical issues

• To take ownership for all assigned projects and assist in other jobs when required

Part Time Student Care Trainer @ Hougang

Working Hours:
Mon – Fri
Shift 1, 1230pm - 630pm / 7pm
Shift 2, 115pm - 615pm
Shift 3, 130pm - 630pm / 7pm

Note:
- May need to stay until 7pm for closing some days
- Working hours can be flexible upon request and are subject to availability.

Salary:
$10 per hour, "O" Level with experience
$11 per hour, Diploma / Pursuing Diploma with experience
$12 per hour, Pursuing Degree
$13 per hour, Degree with experience
$14 - $15 per hour, Good Performance and Commitment

Range: $10 - $15 per hour based on experience / performance / efficiency

Requirements:
Proactive, caring, patience, friendly, firm, strict.
Able to commit at least 3 days per week for at least 6 months.

Please note that this position requires a 6-month commitment, during which you must complete at least 30 working days under contract.

Job scope:
⁠ ⁠Facilitate meals, homework, revision, activities, enrichment classes.
⁠ ⁠Update and communicate with parents and students.
⁠ ⁠Discipline and provide guidance to character building.

Please WhatsApp the following to 94893552 if you are keen in the position.
Name:
Age:
Gender:
Language Spoken:
Highest Qualification:
PSLE Aggregate Score:
Period to commit: (To work from _ to _ / Long term)

The Caffeine Experience will need a staff that can help us with the following :

Take Photogaphs of our food & beverage products

Take photogaphs of our team and events

Operating Photoshop to create the following :

1. menu,

2. promotions,

3. colleterals,

4. signs, etc.

To also know how to operate WIX and any webhosting platform to maintain and update our website.

Job Title: Customer Service and Administrative Supervisor

Location: Tampines

About Us:

We are a dedicated Chinese tutoring center passionate about providing top-quality educational services to children. Our team is driven by a shared mission to foster growth and learning in students while creating a supportive, family-like environment. We are now seeking a talented individual to join us as a Customer Service and Administrative Supervisor.

Job Description:

As the Customer Service and Administrative Supervisor, you will play a key role in maintaining smooth day-to-day operations while ensuring excellent service to our students and their parents. You will oversee customer service interactions, ensuring all inquiries are handled professionally and efficiently, while also managing administrative tasks that support the organization.

Key Responsibilities:

- Serve as the main point of contact for parents and students, delivering exceptional customer service.

- Address customer concerns, resolve issues, and manage inquiries with care and professionalism.

- Perform administrative duties such as scheduling, coordinating appointments, and maintaining records.

- Collaborate with the team to streamline workflows and improve overall service quality.

- Support the center’s operations by ensuring all processes run smoothly and efficiently.

- Maintain communication in both English and Chinese for parents and team members.

Job Requirements:

- Proven experience in customer service and administrative roles.

- Excellent communication, organizational, and multitasking skills.

- Patience, empathy, and a passion for working with children.

- Strong interest in education, with a preference for candidates with related knowledge or experience.

- Ability to speak and write fluently in both English and Chinese.

- A collaborative team player with a positive attitude and willingness to help others.

What We Offer:

- Competitive salary and benefits package.

- Opportunities for career advancement in the education sector.

- Free Chinese language tutoring for your children.

- An engaging and supportive work environment with friendly colleagues.

Join Us:

If you are enthusiastic about education and want to contribute to shaping the future of students while developing your career, we welcome you to apply! This is an exciting opportunity to be part of a passionate team and make a meaningful difference.

How to Apply:

Send your resume and cover letter to [Insert contact details]. We look forward to meeting you and working together to create a brighter future!

Centre Activities

• Manage the day-to-day operations of Brahm Centre@Simei to ensure the smooth delivery of programs and courses
• Ensure that programs and engagement meet the grant engagement requirements of AAC
• Lead programs coordinator in ensuring that a wide range of suitable programs are offered to clients, including intergenerational programs
• Lead customer service excellence to manage the satisfaction of clients, ensure that AAC customer satisfaction scores are met
• Plan and implement monthly duty rooster to optimise course offerings
• Respond to questions and requests
• Procure office items to ensure adequate supplies to support the centre’s programs and operations
• Maintain inventory list to ensure accountability and serviceability of the properties and facilities and ensure availability of these items for the proper functioning of the Centre
• Work with the various stakeholders in the organisation

Vounteer Management

• Recruit, onboard and manage volunteers to ensure their satisfaction with respect to engagement, deployment and sustainability
• Establish and build relationships with volunteer, and ascertain the requirements of the centre
• Match the volunteers to the requirements
• Conduct once a year survey for pulse check on satisfaction of the volunteers
• Update the salesforce volunteer database and ensure that monthly volunteer status reports are updated according to compliance

Others

• Guide the Care team to support Care operations in ensuring that the CREST engagement KPIs are met including managing their time-off and off-in-lieu
• Strategize, plan outreach events and work with Care team to meet the CREST outreach KPI
• Strategize and support the Care team in meeting the monthly P1, P2 and P3 cases engagement KPIs
• Notify Head of Care when Care members are unable to meet the monthly KPIs
• Responsible in building rapport, relationship and collaborations with surrounding community partners such as within the AACs/CREST boundary area to support outreach and CREST engagements
• Provide appraisal comments on Care team to Head of Care to consolidate the overall appraisal

Any other operations and/or administrative roles that may be assigned to you.

• Position : Sales Support Assistant (Trading & Distribution/Raw Materials) – Up to $3,700 + AWS
• Location : Central – Chinatown – Chin Swee Road
• Working hours : Monday to Friday | 9am to 6pm
• Salary (commensurate with experience) : Up to $3,700 + AWS + Variable Bonus + Up to 25 days of Annual Leaves + Medical Benefits + Insurance coverage
• Duration : Permanent Role
• Industry : Trading & Distribution

Main Responsibilities:

• Provide administrative and operational support to the sales team, including preparing quotations, sales orders, and invoices.
• Coordinate with internal departments (such as logistics, procurement, and finance) to ensure the timely delivery of products and services.
• Assist in the preparation of sales presentations, proposals, and reports for management and clients.
• Respond to customer inquiries and provide accurate information regarding product availability, pricing, and delivery schedules.
• Assist in tracking sales performance, preparing monthly sales reports, and analyzing
• sales data to identify trends and opportunities.
• Maintain and update customer databases, sales records, and other relevant information
• Support marketing activities by coordinating with the marketing team for product launches, events, and promotions.
• Other Ad Hoc Duties assigned by Supervisor.

Requirements:

• Diploma or Bachelor's degree in Business Administration, Sales, Marketing, or a related field.
• Minimum 2 years of experience in a sales support, customer service, or administrative role, preferably in the trading, distribution, or related industries.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and experience with ERP/CRM systems.
• Knowledge of the composites, chemicals, or building materials industry is an advantage.
• Bilingual in English and Mandarin to communicate with Associates who can only converse in Mandarin

Email to: [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Youle Mandarin is a young and dynamic Pre-School and Primary School Mandarin Enrichment School. We specialize in Mandarin programmes for children ages 1 to 12.

• Lead the class in learning through the activities stipulated in the curriculum
• Ensuring preparedness for each lesson to engender optimal learning
• Do your utmost to maximize learning outcomes for all students
• Discuss students’ progress with parents where required

Candidate Requirements 教师需求

• Able to work weekdays, sun & sun
• Highly motivated & passionate in nurturing Chinese Language in young kids
• Experience preferred but not necessary
• Able to teach in Chinese language and maintain a good relationship with parents and students

What We Offer 待遇福利：

• Attractive Salary
• Numerous career growth opportunities
• Comprehensive and structured training provided
• Staff incentive
• Not required to work on public holidays, and one year 4 weeks fixed annual leave
• Performance Bonus
• Medical and dental benefits
• Long service award
• School fee discount for staff children

Join us for a rewarding and meaningful career!

Balance Pilates is looking for passionate individuals to be part of our vibrant, growing community. Our studio offers a inspiring environment and professional service for both instructors and clients. We invite you to bring your expertise and enthusiasm to a place where growth and team spirit thrive.

Front Desk & Administrative Assistant

Balance Pilates is seeking a Front Desk & Administrative Assistant who is organized, personable, and ready to contribute to an exceptional client experience.

Position Overview:

As the first point of contact for our clients, you will play a key role in creating a welcoming atmosphere while providing top-notch administrative support to keep our studio running smoothly. If you have a passion for customer service, enjoy a dynamic work environment, and are excited about health and wellness, we want to hear from you!

Key Responsibilities:

- Warmly greet and assist clients, ensuring a seamless check-in process

- Manage class bookings, cancellations, and client inquiries with professionalism

- Handle studio communications (phone, email, and in-person)

- Maintain an organized and efficient front desk area

- Assist with membership management, billing inquiries, and payments

- Provide administrative support to studio management, including scheduling and reporting

- Support studio cleanliness and ensure all areas meet our high standards

Qualifications:

Exceptional Communication Skills: Ability to engage with clients and colleagues in a friendly and professional manner. In both English and Mandarin.

Organizational Excellence: Strong attention to detail with the ability to prioritize and multitask

Tech Savvy: Comfortable using computers and scheduling software (previous experience with booking systems is a plus)

Customer-Focused: A positive, solution-oriented attitude with a commitment to delivering outstanding service

Team Player: Willing to collaborate and contribute to a supportive work environment

Why Join Us?

- Be part of a health-driven, energetic, and supportive community

- Competitive compensation and benefits

- Opportunities for professional growth within our expanding studio

- Work in a positive environment where well-being is a priority

How to Apply:

If this sounds like the perfect role for you, we’d love to hear from you! Please send your resume and a brief cover letter outlining your qualifications to [email protected], with the subject line: “Front Desk/Admin Position”.

Take the next step in your career and help us create an inspiring, welcoming space for our clients at Balance Pilates!

This role helps to bridge generational gaps, fostering a sense of community and shared purpose across all ages.

The job scope for an Inter-Generation Activities Coordinator typically involves facilitating and managing programs and activities that foster interaction and collaboration between different age groups, particularly older adults and younger generations. This role focuses on building mutual understanding, shared experiences, and community cohesion across age groups. Here’s a detailed overview of the potential responsibilities:

1. Program Development and Planning

• Design and implement inter-generational programs, workshops, and events that encourage engagement between children, teenagers, adults, and seniors.
• Develop activities that focus on shared learning, cultural exchange, storytelling, arts, and recreational activities.
• Collaborate with schools, community centers, retirement homes, and other organizations to create opportunities for cross-generational interaction.
• Ensure that programs are inclusive, accessible, and culturally sensitive.

2. Community Outreach and Engagement

• Build relationships with local schools, senior centres, and community organizations to recruit participants.
• Engage with families, youth groups, and elder care networks to promote awareness and participation in inter-generational activities.
• Act as a liaison between different community members to ensure clear communication and participation across generations.
• Advocate for the importance of inter-generational interactions and the benefits they bring to communities.
• Promote inter-generational activities through social media, local press, and local community newsletters.
• Organize campaigns or initiatives to increase awareness of age-related issues and the need for stronger connections across generations.

3. Volunteer Coordination and Training

• Recruit and train volunteers, including both younger and older individuals, to support inter-generational activities.
• Develop training materials and sessions that prepare volunteers to work effectively with different age groups.
• Supervise and provide guidance to volunteers during events and programs.

4. Event Coordination and Management

• Oversee the logistics of events and activities, including venue booking, material preparation, and transportation arrangements if needed.
• Ensure all activities run smoothly, with attention to the safety, comfort, and enjoyment of participants of all ages.
• Work closely with centre manager to ensure that inter-generational programs also cater to the emotional, mental, and physical well-being of participants.
• Tailor activities to accommodate the specific needs of older adults, such as cognitive challenges or physical limitations.
• Gather feedback from participants to evaluate and improve future programs.

5. Inter-generational Relationship Building

• Facilitate meaningful connections between participants, encouraging shared storytelling, mentorship, and skill-sharing.
• Address and manage any challenges or conflicts that may arise between different age groups.
• Foster an environment of mutual respect, learning, and enjoyment.

6. Monitoring and Evaluation

• Track the success of activities and programs through participant feedback, attendance, and engagement metrics (as required).
• Report on the impact of inter-generational programs, including any social, emotional, or educational benefits observed.
• Identify areas for program improvement based on evaluations and community needs.

Any other administrative roles that may be assigned to you

Job Description

• Planning and coordinating PR programme for the project
• Handle enquiries and feedback pertaining to the project, to work closely with the relevant parities such as residents, consultants and authorities etc. and take proactive measures in mitigating complaints arising from the construction activities
• Provide exceptional customer service by promptly and professionally responding to customer inquiries through various channels such as phone, email, social media, or in-person interactions
• Build and maintain strong relationships with customers,vendors to understand their preferences, requirements, and feedback
• Communicate effectively and professionally with customers, vendors, and other departments within the organization
• Provide administrative support assistance and other ad-hoc jobs if required

Requirements

• GCE 'O'/'A' Level with 1 to 2 years of public relations experience, preferably in building trade as BSC supervisor
• Good communication skills
• Good organizational and time management skills
• Attention to detail and a commitment to providing high-quality service
• Flexibility to adapt to changing customer needs and work schedules

Working hrs:

• Mon to Fri (0830AM to 0600PM)

Requirementss:

• 3 GCE 'O' level
• Proficient in MS office and able to work in fast phase environment
• Good communication skills

Scope of work:

• Create an Investigation Paper in the Authority’s computerized system.
• Upload footage to the Authority’s computerized system and provide an initial assessment.
• Generate Notice of Traffic Offence, warning letters, advisory letters, and outcome letters in the Authority’s computerized system.
• Archive digital IPs in the Authority’s computerized system.

- Provide timely support to all EA Personnel for all administrative work.

- Follow up closely on all operation processes pertaining to the employment of the helper.

- Liaise with the supplier for available biodata to allow EA Personnel to match the correct helper candidate for all employer.

- Consolidate all the available biodata and seggregate the biodata to allow the EA Personnel to match more efficiently.

Job Descriptions

As a member of the CGH care team, you will work closely with nurses, and other healthcare professionals to deliver quality care to patients. You will perform basic nursing care activities for patients and assist in ward administrative functions to facilitate smooth operations in inpatient care, but not limited to the following areas:

Patient Care
• Record vital signs, assist in wound dressing, perform blood glucose testing and specimens collection, assist patients with general hygiene and in other nursing procedures as required
• Perform admission, transfer and discharge of patients
• Perform any other supportive duties as required

Visitor / Patient Services
• Engage patients and visitors to understand their needs

Admin / Operation support
• Perform ward administration work such as coordination of various services, inventory management, and participate in quality improvement initiatives

Job Requirements
• Minimum GCE ‘N’ or ‘O’ Levels
• Prior working experience as a paramedic or in a ward setting will be advantageous
• Good interpersonal skills, able to communicate with people at all levels effectively
• Independent, highly organized, able to work in a fast-paced environment
• Proficient in MS Office applications
• Able to perform rotating shifts, including weekends and public holidays
• Training will be provided

Only shortlisted candidates will be notifie

Responsibilities:

Warehouse Solution Design (Customer Facing)

• Support the development of new customers, either with existing client contact or by supporting the sales team for RFQ, site visit and presentation
• Analyse customer requirements and support Q&A sessions
• Design and propose warehousing solutions according to customer needs
• Evaluate resources, MHE, investments, EDI, automation and innovation opportunities, etc.
• Provide cost analysis and rates using cost model
• Build RFQ technical proposal and present the solution to customer

Project Management

• Work closely with Project Management Team for solutions handover upon project award
• Support in solutions adjustment during project implementation phase if needed
• Cost and budget follow-up

Commercial Package/Costing Tools

• Support Business Development team to create up-to-date commercial packages showcasing Company’s expertise and know-how
• Support Business Development team to improve internal costing and analytics tools
• Owner of solutions innovation, e.g., automations and robotics

Requirements:

• Bachelor’s degree in Logistics / Supply Chain Solutions or equivalent
• At least 3 years of relevant experience
• Advanced in MS Excel, Word, PowerPoint, MS Visio, MS Project and AutoCAD
• Comfortable with data analytical and customer facing role

JOB DESCRIPTION

· Answer phone enquiries and orders professionally and efficiently with the use of good telephone techniques, customer service, speed and accuracy

· Respond to customer enquiries and provide quotations to customers promptly

· Ensure timely and accurate processing of orders and issue billings accordingly

· Ensure procedures for processing of orders with specific restrictions and that require price approval are strictly adhered to

· Work closely with overseas agent/partner and customer for scheduling of shipment

· Check on vessel sailing schedule, source for quotations, negotiate rates with carrier and co-loader, and confirm booking with carrier

· Follow up and update customer on all shipment details, schedule and status

· Request loading plan from freight forwarder at least 2 working days before vessel expected time of arrival and share loading plan with customer; and coordinate on all loading issues

· Prepare and handle full set of shipping documents including but not limited to submission of dangerous goods form to carrier if necessary, transhipment and export permit, master bill of lading, house bill of ladings, certificate of origin application, tax invoice and arrival notice

· Send stuffing photos, tally sheet, shipping note and final summary to overseas agent/partner

· Arrange for cargo pick up, permit clearance and transfer; and attend to customer queries; and engage haulier services when necessary

· Check commodity harmonized system code if applicable

· Manage and coordinate the flow of information between customers, warehouse and the transport team concerning the status of orders, incoming shipments, arrangement for cargo pick up, engagement of haulier services, unstuffing of incoming shipments, delivery arrangement, wrong orders, returned/damaged goods, unavailable loading bay at customer site, direct reject of orders at point of delivery, etc

· Ensure that critical information with regard to urgent delivery, special timing request are communicated and follow up with the transport team till completion of delivery

· Liaise with customers to evaluate and establish actual reason for direct reject of orders at the point of delivery; and rectify the error when necessary and work with finance to process credit note promptly and accurately

· Work closely with accounts team to:

a. Resolve and reconcile credit note discrepancies against payment made by customers;

b. Resolve and reconcile price error in orders and generate price difference credit note upon receipt of approval from customers and the Company

· Exercise good customer service skill when managing difficult customers and/or customer complaints

· Verify and analyse information gathered from customers’ feedback; and resolve the issues on the spot whenever possible. Otherwise, work closely with the relevant department to ensure customer complaints are appropriately addressed, service recovery are carried out promptly and preventive actions are in place to prevent recurrence of similar issues

· Provide administrative support when necessary and this includes but not limited to filing, data entry, retrieval of documents, etc or any other duties assigned

· Analyse data pertaining to customer feedback and complaints to identify key focus areas; and propose and executive action plans to enhance quality of service, improve process efficiency and service standard so that optimal results are achieved

· Perform scheduled service call to customers semi annually to gather customer feedback and strengthen relations

· Other ad hoc duties as assigned

QUALIFICATIONS

· Minimum Diploma in Supply Chain Management, Logistics or relevant field

· Fresh Diploma/Degree graduates are welcome to apply

· Prior experience in customer service and/or in the logistics industry would be distinct advantages

· Knowledge in import/export shipping procedure, incoterms and documentation are added advantages

· Proficiency in Microsoft Office is a pre-requisite

· Excellent communications and interpersonal skills with ability to build key relationships across all levels with internal and external stakeholders

· Self-starter who is hands-on, motivated, flexible, meticulous, proactive and action driven

· Strong planning, organizing, prioritization and time management skills

· Strong analytical and problem solving skills with ability to identify and assess problems quickly; to apply judgment and recommend solutions within broadly defined guidelines

· A strong team player with commitment to collaborate with other functions of the Company

· Able to multitask and work under pressure and tight deadlines independently

LOCATION OF WORK

1 One-north Crescent #07-02 (Will be shifting to 192 Pandan Loop in Oct 2024)

WORKING HOURS

Monday to Friday : 9am – 6pm

Extended hours depending on the exigencies of service

Responsibilities:

• Responsible for the KPI indicators of the area in charge, have a strong execution;
• Responsible for the handling of customer opinions such as escalation complaints;
• Communication and coordination of problems between stations, customers;
• Customer relationship maintenance, telephone call back or visit customers, record and analyze customer needs and problems and timely feedback to improve customer satisfaction.

Requirements:

• Minimum diploma, preferably in Logistics / supply chain management;
• Minimum 2 years experience in related fields;
• Have great communication and coordination skills.
• Strong command in written & spoken in both Chinese & English to handle queries and complaints from Chinese & English speaking customers;
• Familiar with express business and related knowledge.

Role Summary

As a Demand Planning Executive, you will play a vital role in and Planners forecast demand and manage inventory levels‌ to maintain a smooth flow of products to recipients. Role involves balancing inventory costs with meeting management goals by analysing data‌ and adapting to changing conditions.

Job Responsibilities

• Plan and execute procurement of products from suppliers
• Plan replenishment by maintaining the accuracy of plans to reflect feasible replenish plans
• Maintaining optimal inventory levels while minimising excess
• Manage product life cycle aspects, including new products, end-of-life, and phase-in/phase-out
• Conduct root cause analysis for supply chain issues/variances, out of stock situation and perform define corrective action plans to avoid reoccurrence
• Implement and maintain Inventory for all SKUs by regular review and optimisation of inventory parameters
• Maintain strong working relationships and communications with suppliers to confirm and monitor open purchase orders for all orders to ensure on-time deliveries
• Inventory Management: Support reporting, inventory parameters, reduction and Product Life Cycle management
• Can cope with multiple tasks under limited time resource
• Perform other assignments as required
• Executive and coordination of improvement projects
• Backup for the other team members as needed

Job Requirements

• At least 5 – 8 years of experience in Demand Planning Role.
• Excellent knowledge in different functional areas of shipping such as HS code, Import/Export procedure, Customs clearance, Incoterms, L/C etc.
• Proficiency with Planning Software and Microsoft Office applications (Outlook, Excel. Power Point, Word) with advanced knowledge of Excel
• Strong leadership, communication, and interpersonal skills.
• Ability to operate and prioritize in a fast paced and dynamic environment.

Highlights

1. Business Growth & Client Management

-Support the Head of Sales at GVIG Singapore in expanding the Celblos OEM business and achieving annual sales targets.

-Maintain and grow existing client relationships by securing repeat orders and introducing new product concepts.

-Source new clients through proactive lead generation and utilize prior industry contacts.

2. Sales Support

-Create tailored pitches for clients and prepare product samples for their testing.

-Handle all incoming OEM inquiries received through platforms like HubSpot and Google.

-Track and follow up on new leads, providing weekly updates to the Head of Sales to optimize targeting strategies.

3. Product Development & Industry Insight

-Engage with R&D and Product Development teams to innovate new product ideas and packaging options.

-Keep up-to-date with trends in the OEM and beauty/skincare sectors to provide relevant business strategies and insights.

4. Sales Operations & Production Coordination

-Collaborate with the sales admin to ensure all purchase orders are processed accurately, and invoicing is timely.

-Assist the production team in planning OEM product schedules and delivery timelines.

5. Product Knowledge & Financial Oversight

-Develop a thorough understanding of product formulations and specifications to support client needs effectively.

-Work with the finance team to ensure clients make timely payments, maintaining a smooth cash flow.

Requirements:

-Minimum 2-3 years of experience in Business Development.

-Experience in the OEM Beauty/Cosmetics industry is an advantage.

Role Description

• Responsible for all learning & development activities and analytics.
• Conduct learning needs analysis.
• Establish learning plans.
• Crafting and implementing competencies, learning and development roadmaps.
• Develop training curriculums.
• Deliver and facilitating trainings.
• Assess impact of learnings.
• Administer On-the-Job trainings.
• Manage the learning management system to build people capabilities.
• Organise staff orientation programme.
• Administrate course enrolment & evaluation, training records, training bonds, grants administration, pre & post course review etc.
• Participate and assist with other HR related projects.

Role Requirement

• Diploma or Degree in any discipline.
• Minimum 3 years’ of experience in facilitating trainings.
• Proficient with Wizlearn Learning Management System.
• Possess ACTA or ATCL or ACLP certification.
• Experience in OJT implementation.
• Strong in data analytics, communication and presentation skill.
• Proficient with MS office.
• High initiative, independent and ability to thrive in a fast-paced and dynamic environment.

Requirements:

• Experienced working in fast-paced environment
• Must be available on weekends and public holidays
• Experienced as a supervisor/assistant manager/manager is preferred

Job Descriptions:

• Assist with execution of daily operation through staff training and supervision
• Manage stocks
• Manage staff roster
• In charge day to day operations

6 days/week

Location: Tampines

Benefits: Bonus & Staff Meal

Senior / Customer Service Associate, Group Contact Centre

As part of Group Contact Centre, the Senior / Customer Service Associate's key role is to provide Contact Centre services, such as handling of general enquiries, appointment scheduling requests, to patients and the public. You are expected to work in a fast-paced environment and be challenged with navigating complex healthcare needs. Reporting to the Institution Lead, Group Contact Centre, you will:

Job Responsibilities:

• Deliver excellent customer service to callers by understanding caller's needs
• Provide timely, accurate and appropriate information and assistance to address caller's enquiries
• Book or reschedule appointments based on caller's request
• Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation
• Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved

Job Requirements:

• Minimum Diploma in any discipline. (Fresh graduates are welcomed)
• Preferably 1 to 2 years’ experience in healthcare industry, contact centre environment and/or service related industry
• Able to communicate fluently in English and Mother Tongue
• Able to read and write fluently in English
• Pleasant and cheerful personality with good interpersonal skills
• Able to adapt to fast pace working environment
• Computer literate and good typing skills
• Able to multi-task and work under a stressful environment
• Willing to work on rotating shifts, including PHs and weekend

Working Location:Choa Chu Kang Polyclinic / Ng Teng Fong General Hospital / The Synergy

• Taking ownership of customer issues reported and seeing problems through to resolution

• Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues

• Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams

• Research and identify solutions to software and hardware issues

• Diagnose and troubleshoot technical issues, including account setup and network configuration

• Ask customers targeted questions to quickly understand the root of the problem

• Track computer system issues through to resolution, within agreed time limits

• Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue

• Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)

• Provide prompt and accurate feedback to customers

• Refer to internal database or external resources to provide accurate tech solutions

• Ensure all issues are properly logged

• Prioritize and manage several open issues at one time

• Follow up with clients to ensure their IT systems are fully functional after troubleshooting

• Prepare accurate and timely reports

• Document technical knowledge in the form of notes and manuals

• Maintain jovial relationships with clients

Requirement

• Proven work experience as a Technical Support Engineer, maintenance and troubleshooting to end users on their VOIP server, software application package, hardware, environments and platform in which the business operates (VOIP server, remote access, VOIP Phone, SIP Phone, video conference, cloud and etc.) role

• Ability to diagnose and troubleshoot basic technical issues, excellent problem-solving and communication skills

. Management of hardware failure – coordinate with hardware maintenance services provider for delivery replacement part and the physical installation of the replacement parts.

• Ability to provide step-by-step technical help, both written and verbal also able to travel to customer sites with short notices

Highlights:

Responsibilities:

• Responsible for payment collection, process medical reports requests as well as arrange appointments for specialist and work injury compensation reviews.
• Provide excellent customer service to our customers and meticulous administrative support.
• Responsible to liaise with different stakeholders to facilitate the completion of medical report requests.
• Any other duties assigned from time to time

Requirements:

• Minimum 'O' Level qualification
• Relevant work experience in healthcare, hospitality or service industries will be an advantage
• A customer-oriented team player with good interpersonal skills
• Able to multitask and have an eye for details

Working Schedule (Office hours):

• Mon – Thu: 8.30am – 6pm
• Fri: 8.30am – 5.30pm