Total 1,160 Customer Service job vacancies in D12 Balestier, Serangoon, Toa Payoh

Deskside/Desktop Support Engineer

We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: East, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Job Responsibilities

• Handling incoming calls, handling technician requests, Prepare Quotations for MCSTs, and handling project correspondences.
• Coordinate service appointments and dispatch technicians to client locations as needed.
• Respond promptly to customer inquiries via phone, email, or in-person, providing accurate information and assistance.
• Maintain accurate records of customer interactions, service requests, and resolution activities using our SRM system.
• Collaborate with technicians and other team members to ensure timely resolution of customer issues and concerns.
• Monitor the status of ongoing service appointments and provide regular updates to customers as needed.
• Assist with billing inquiries, invoice processing, and payment collection.
• Identify opportunities for process improvement and contribute to the development of customer service policies and procedures.
• Build and maintain positive relationships with clients, ensuring high levels of satisfaction and retention.
• Stay up-to-date on product knowledge and industry trends to effectively address customer inquiries and concerns.
• Other ad-hoc duties as assigned.

Job Requirements

• At least 2 years (s) working experience in a related field.
• Experience in handling maintenance contracts is preferred and must be computer literate.
• Possess good communication, listening, and interpersonal skills to maintain good rapport with our customers.
• Independent, resourceful with a high degree of initiative, and able to work under pressure.
• Alternate Saturday.

2. SKILLS

Product Knowledge

Microsoft Office

Microsoft Excel

Process Improvement

Interpersonal Skills

Administration

Good Communication Skills

Customer Satisfaction

Team Player

Customer Service

Customer Service Experience

We are a TCM clinic for kids and mums.

Job description:

• Handle appointments and customers' enquiries via landline, whatsapp and social media (Facebook, Instagram).
• Prepare Medication & products prescribed.
• Collect payment, handle OTC sales and over the counter enquiries.
• Some administrative work.
• Logistics preparation, stock checking and ordering.

Requirements:

• Familiar with computer.
• Fluent in spoken English & Chinese.
• Training will be provided for those unfamiliar with chinese medication.
• Willing to learn and work as a team.

We are looking for part-time receptionist willing to work on weekends, Saturday 9am-5pm and Sunday 9am - 1pm

# 3 to 5 years Experience from Food Services & Facility Management

# Clusters management & statistical reporting support

# Operation/Admin experience on Catering and F&B

Responsibilities

• Operational, administrative, and analytical support
• Clusters management & statistical reporting support, including data management, governance controls and metrics reporting ensuring integrity of systems and managing any subsequent administration and minimizing risk
• Organize and schedule meetings and appointments, provide real-time scheduling support by booking appointments and preventing conflicts
• Consolidate and update ad hoc / scheduled reports, metric, organization chart and system / intranet update etc.
• PO creation, including tracking and follow up on invoices submission
• Book travel arrangements, submit and reconcile expense reports
  
  Job Requirements
• Degree
• Food Service Operations, administration or assistant experience in related or similar areas (i.e. executive, hospitality and food & beverage services)
• 
  

Send your resume to [email protected]

Responsibilities:

• Assist with customer inquiries
• Support customers through the loan application process
• Generate and manage loan contracts
• Explain loan details and complete contract signings

Required Skills:

• Able to communicate fluently in English and Mandarin
• Proficient in Microsoft Excel and Word
• Minimum O Level with 4 credits or higher
• Meticulous in data entry

Desired Attributes:

• Target-oriented
• Cheerful and helpful demeanor
• Patient and a good listener
• Hardworking
• Capable of working independently and as part of a team

Deployment:

• Mon to Fri: 7.00Am to 4.30 PM
• Service not required on Saturdays, Sudays and gazatted Public holidays.

Scope of Service:

Ensure that the day-to-day operation and administration of the general office is efficient and that the system, resources and equipment are well maintained, including:

• To handle frontline services and telephone enquiries
• To collate of returns from students (e.g. medical records form, dismissal slips)
• To render first aid to students
• To administer lost and found articles
• To manage and maintain the loan book
• To assist with general admin work like handling mails, faxing, monitoring pupils/teachers’ returns, receiving goods, photocopy assignments and certificate printing etc
• To administer bus booking
• To manage car decals for students’ parents
• To consolidate data and surveys
• To assist AMs in data entry and record keeping
• To disseminate information via Teachers’ Document Collection File
• Any other duties assigned by Admin Managers or School Leaders.

Requirement:

The Personnel shall minimally have the following qualifications, skills and experience:

• At least a GCE O-level certification or equivalent.
• Proficient in basic IT skills e.g. Microsoft Office and data entry.
• Meticulous and organised.
• Communicates well in English and has good interpersonal skills.
• Preferably with experience in administrative and customer services.

• Provide friendly service, take orders accurately, and assist customers with their needs.
• Keep dining and service areas clean.
• Work collaboratively with other crew members.

Location: Serangoon

Working days: 5 days

Working hours: 4 days - 12 hours & 1 hour break (44 hours per week) - to be discussed and negotiable

Salary: up to $3500 depending on experience

9am-9pm

Incentives given if hit target

EA Personnel Name: Melody Sim

EA Personnel No: R2095899

EA License No: 16C8443

Part-Time/ Full Time:

Main Duties & Responsibilities:

• Provide supervision and guidance on daily school homework and testing of spellings for P1 – P6 students
• Maintain order and discipline in the Centre and ensure students’ safety and well-beings at all times
• Plan and conduct Centre’s festive celebrations, holiday activities and enrichment lessons
• Maintain regular communication with parents on their child’s academic progress and behavioural management
• Routine operational duties

Requirements:

• Minimum GCE ‘O’ Level with preferably 1 year of relevant work experience
• Able to handle all four subjects of English, Chinese, Mathematics and Science will be an advantage
• Team player with strong passion and patience in guiding / teaching children
• Organised and able to multi-task
• Good in Microsoft Office (Words, PowerPoint) advantageous
• Retired teachers are welcome to apply

Full Time: Monday to Friday: 10am to 7pm, Saturday: 8.30am to 12.30pm

Part Time: Monday to Friday: 12.30pm to 6.30pm

Responsibilities

· To coordinate with sales teams and course consultants on course information and enrolment matters

· To provide accurate course information, including funding terms and conditions to learners and corporate clients

· To ensure payments are collected

· To administer learner satisfaction surveys

· To maintain good working relationship with sales partners etc.

Qualifications

· Degree in any major

·Excellent command of written and spoken English

· Pleasant disposition with strong communications skills

· Willing to work on weekends due to nature of operations

· Experionce in training or education industry is an added advantage

Program Coordinator, Allkin Senior Service

Founded in 1978 as Singapore’s first family service centre, Allkin Singapore (formerly known as AMKFSC Community Services) is a leading community-driven social service agency that believes everyone has the potential to create positive change, regardless of age, race, or background.

Through our service offerings, strategic partnerships, and community initiatives, we unlock opportunities for vulnerable individuals and families to overcome life’s challenges, pursue a brighter future, and inspire others to do the same. Today, Allkin uplifts and journeys with diverse communities such as children, youths, families, and seniors at close to 40 touchpoints across Singapore.

Reporting to the Group Supervisor, the Program Coordinator / Community Connector (CC) is to connect with the seniors, the community and partners to empower seniors to age in their community.

• Plan and conduct outreach to raise awareness about centre programmes and services and to enrol new seniors as centre members
• Conduct basic assessment to identify socially isolated seniors and those with needs.
• Collaborate with grassroots, community partners and service providers to build up community network, which includes initiating and coordinating community engagement efforts

Active Ageing to encourage active living and empower seniors.

• Organise activities at Eldercare centre and off-site locations.
• Co-create activities with volunteers.
• Empower seniors to be volunteers.

Befriending and Buddying to prevent social isolation.

• Manage volunteers to provide befriending/buddying services.
• Befriend seniors.

Care and Support to ensure seniors with needs are supported.

• Provide information and referral service and follow-up with referrals made.
• Participate in discussion with case management team to ensure clients are served holistically.

Others

• Support in volunteer management processes e.g. keep track of volunteering activities and hours, maintain volunteer database.
• Administrative duties which include data collection and reporting for reporting and evaluation purposes.
• Other work projects assigned by supervisor/management

Desired Skills and Competencies Technical Competencies:

• Minimum GCE 'O' levels, up to Diploma graduates.
• IT literate

Core Competencies:

• Good communication and social skills to work with different people.
• Pleasant personality.
• Team player, yet independent to carry out most functions.
• Strong interest in empowering and preserving the dignity of senior.

Preferred achievements / characteristics:

• Able to speak dialects will be an advantage as some elderlies are only able to speak dialects

Job Responsibilities and Duties

• Hiring, training, coaching and leading the team of customer service officers to provide excellent service to customer via multiple channels
• Leading team meetings, conducting one-to-one session to better understand problems and needs of individual staff then formulating plans that help enhance individual officers performance
• Establishing team and individual KPIs to evaluate and manage staff performance to achieve desired individual service level
• Identifying skill gaps and planning/conducting training as and when needed
• Resolution of customer feedback, requests and complaints that cannot be handled by junior customer service officers
• Ensure optimized manpower through leave rostering and recruitment
• Working with other departments to ensure customers’ needs are fulfilled timely and efficiently
• Regular review of work flow and process to ensure smooth daily operations
• Driving sales by training and delegating tele-sales activities and conducting analysis of post-sales promotions efforts
• Preparing reports that analyse productivity of individual and overall customer team to drive continuous improvement of processes leading to higher customer satisfaction
• Other routine administrative duties such as report of new customer creation, monthly update of item status, price change update and related duties

Job Requirements

• Keen eye for details
• Able to work well under pressure in a fast pace environment
• Customer focused and service oriented
• Result driven and experienced in change management
• Strong in team leadership and work prioritization
• Advance knowledge of Microsoft Office, including excel use of pivot tables and lookup functions

Are you ready to be the calm voice in the storm, the lifeline for those in need, and the first responder on the other end of the line? Join our dynamic team as an AMBULANCE SERVICES CALL OPERATOR and play a vital role in saving lives, providing reassurance, and making a difference in critical situations. As an Ambulance Services Call Operator, you will be the frontline hero who bridges the gap between chaos and control. Your quick thinking, empathy, and communication skills will shine as you receive emergency calls, assess situations, dispatch ambulances, and guide callers through life-saving procedures. This fast-paced role requires a level head, a compassionate heart, and the ability to make split-second decisions that can mean the difference between life and death.

RESPONSIBILITIES

· Receive and manage incoming emergency calls with professionalism and composure.

· Gather critical information from callers and assess the severity of the situation.

· Provide calm and clear instructions to callers

· Perform telephone triaging to ensure accurate dispatch and swift response.

· Maintain accurate and detailed records of each call, ensuring that all necessary information is documented.

· Monitor ongoing incidents and provide updates to responders as needed.

· Participate in training sessions to stay updated on medical protocols, emergency procedures, and communication techniques.

Able to work rotating shifts

Day 1: 8.00am – 8.15pm

Day 2: 8.00pm to 8.15am

Day 3 and Day 4: OFF

Working Location: UBI / JALAN BAHAR, SINGAPORE

Training will be provided: Around Sept/Oct

If you're passionate about making a real difference and have the strength to be a calming presence in the storm, we invite you to apply for the Ambulance Services Call Operator position. Apply today and be the voice that saves lives.

You will be part of the Quality Service Department to handle appeals, feedback and enquiries related to public health issues. It is a fast-paced environment that would require the ability to manage multiple priorities at the same time.

You will be responsible for the following:

• Draft and/or vet reports and replies for feedback, appeals and enquiries to ensure that they comply with standard operating procedures and service standards;
• Handle service-related matters pertaining to the Public Health pillar;
• Handle difficult customers and effect service recovery where necessary;
• Track and analyse the volume, nature and trend of feedback and appeals received;
• Propose corrective actions, changes and improvements to processes so as to improve customer service and satisfaction

Requirements:

• Keen interest in environmental public health
• Excellent communication and interpersonal skills
• Excellent writing skills
• Strong leadership skills and a good team player
• Proficient in Microsoft Office applications

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HBD-HUB/Assistant-Manager-Manager--Quality-Service-Department-_JR-10000031241

Sales Support Executive

About Us
We are all about embracing the new. If you are looking for a fun and dynamic career, if you are passionate and love a fun-filled work environment, if you embrace challenges and are always thinking on your feet, then you’re the one we are looking for.

Why Join Us?
Now, we are going to tell you why you should be a part of this ever-growing company. Some of the perks include an easily accessible office, flexible working hours, tons of retail, furniture and F&B discounts, as well as a fun and dynamic working culture that redefine a 9-6 job.

Key Responsibilities

• Work closely with the Sales Director and Sales Manager in managing local and overseas projects as well as other administrative matters.
• Responsible for preparing costing and/or quotations.
• Attend in sales enquiries and prepare sales proposals.
• Generate sales order and tax invoice.
• Manage customers’ orders via Navision ERP system.
• Prepare proposals and tender submissions.
• To do colour scheme confirmation.
• To take off quantity of tender layouts.
• Placing order for mock-ups and/or projects.
• Preparing mock-ups and proposal slides.
• Responsible for overseeing and handling the arrangement of delivery and setting up of mock up at site.

Skills and Qualifications

• Bachelors / Diploma in Business or a related field preferred
• Possess Autocad knowledge is a must
• Able to perform 3D drawings and rendering will be an added advantage

We are a rapidly growing retail and wholesale trade Company looking for a friendly and passionate Sales Support Executive. The ideal candidate will be able to supporting all operational functions of the sales cycle for key accounts with the team.

Responsibilities

- Provide Sales Team with operational and administrative support

- Conduct cycle count and stock take at external retail stores

- Ensure store visual merchandising is impeccable at all times

- Maintain showroom cleanliness

- Perform cashier duties

- Perform daily sales tracking and settlement of POS at the end of the day

- Change store’s design according to marketing activities

Requirements

- No experience required

- Strong interpersonal skills

- Must be able to utilize ERP system to support job responsibilities

- Willing to perform shift duties when required

Interested candidates can email to [email protected] for further information.

Job Responsibilities :-

· Responsible for meeting daily service and repair needs and driving customer satisfaction.

· Installs, repairs and maintains equipment in the field; provides customer training as required.

· Documents all inspections, maintenance, repair work and submits paperwork in a timely basis.

· Participates in service sales opportunities and assists with promoting and implementing revenue programs.

· Ensures that tools and test equipment are properly maintained and calibrated.

· Assess product/equipment performance based on field support data; recommends modifications or improvements.

· Performs problem diagnosis, service and preventative maintenance on instruments for lab automation.

· Handles essential tasks as assigned and responds to change productively

Requirements :-

· Must be an engineering in the following disciplines – Electrical & Electronics, Mechanical, Mechatronic, IT or related disciplines.

· Candidate must be diligent and possess good communication skills – oral or written – to be able to interact with customers and suppliers effectively.

· A team player.

· Have strong organizational skills and strong follow-up skills

· Able to complete all tasks assigned in a timely fashion.

· Possess a high level of commitment and initiative.

1. JOB DESCRIPTION

Job TitlePre-school Teachers (English Language Teachers)

Occupation PRE-SCHOOL TEACHER

Job Description & Requirements
Train up a child in the way he should go; even when he is old he will not depart from it. - Proverbs 22:6

We are a team of educators who believe in the importance of the early years in shaping hearts and minds. if you don't mind a challenge and are passionate about making a difference in the lives of children and families, we would like to meet you.

Good remuneration package

Positive workplace culture

Training opportunities

Meals provided

Job Responsibilities:-

Plan and deliver curriculum through facilitating authentic, developmentally appropriate learning experiences for young children.

-Design learning spaces, outdoor & indoor materials, documentation according to children's needs and developmental appropriate.

- Manage the class and provide routine care to ensure the safety and hygiene needs of all children are met.

- Create reponsive and trusting relationships optimal for every child's development (Relationship based approach)

- Establish partnerships by communicating with parents and colleagues proactively in children's best insterests (Fortnightly updates for parents and semester portfolio for children)

- Attend meetings and participate in school events.

Job Requirements:

- Diploma in Early Childhood and Education - Teaching (English) (Chinese), Diploma in Education or its equivalent.

- Candidates who hold a Certificate in Early Childhood Care and Education

- teaching (English) and with 2 years relevant teaching experience are welcome to apply.

- Certified L2/L1 with ECDA

- Minimum 2 years relevant experience in a local preschool setting

- Proficient in MS Office

- Able to work well independently and as a team

Job Types:Full-time,

PermanentPay: $2800.00-$4000.00

Schedule:Monday to Friday work week13th AWS

2. SKILLS
ChildcareClassroomTeachingTolerance

Work Well Independently

Classroom Management

Trusting Relationships

Early Childhood Education

MS OfficeCare

PlanningTeaching English

First Aid

WritingTeaching Experience

Wellbeing

3. KEY INFORMATION
Job Post Duration30 Calendar Days

Number of Vacancies 2

Job Function

Education and Training Position Level Executive

Minimum Years of Experience: 2

Employment Type Part Time, Permanent

Minimum Qualification Level: Diploma qualifications (e.g. NIE, SIM, LaSalle-SIA, NAFA)Field of StudyEarly Childhood Education

Monthly Salary Range (SGD)$2,800 - 4,000

Government Support
No schemes selected

4. WORKPLACE DETAILS
Workplace AddressLocalPostal Code545620Block/House No.167Street NameYio Chu Kang RoadBuilding Name (optional)

5. SCREENING QUESTIONS

Deskside/Desktop Support Engineer

We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: East, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

We are looking for experienced professionals and passionate Mathematics/Science/English/Chinese lovers to join us to bring joy of learning to more children.

Passionate about teaching

Want to inspire students in their learning journey

Preferably NIE-Trained, OR have a relevant University degree

Preferably have at least 2-3 years of relevant teaching experience (in tuition centres, enrichment centres and/or MOE schools)

Able to demonstrate mastery of teaching pedagogy

Responsibilities

Conduct lessons with infectious enthusiasm

Monitor and track progress of students

Give regular feedback to parents on students’ learning progress

Inspire students in their learning journey

Deskside/Desktop Support Engineer

We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: East, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

The Moral Childcare Centre@Serangoon is urgently hiring for the following positions:

• 1 full-time ACEY/L1/L2 Chinese Teacher 全职华文老师
• 1 full-time ACEY/L1/L2 English Teacher

The centre is located within walking distance from Serangoon MRT. 靠近实龙岗地铁站

*1 year experience preferred

*Singaporean/ Singapore PR is preferred, no quota for foreigners 本地人/永久居民

JOB RESPONSIBILITIES

• Design and implement IT solutions, including hardware, software, and networking components;
• Manage and troubleshoot the organization's IT infrastructure to ensure optimal performance and availability;
• Install, configure, and maintain servers, workstations, and network devices;
• Collaborate with various Departments to identify and address IT-related issues;
• Implement security measures to safeguard the organization's data and systems;
• Provide technical support to end-users, addressing hardware and software issues promptly;
• Monitor system performance and implement improvements to enhance efficiency;
• Stay informed about emerging technologies and recommend innovative solutions to meet organizational needs;
• Create and maintain documentation for IT processes, procedures, and configurations;
• On-call support outside of regular business hours.

JOB REQUIREMENTS

• Diploma in Computer Science, Information Technology, or a related field;
• Certifications in these preferred: CompTIA A+, Network+, or Security+, Microsoft Certified: Azure Administrator or MCSA/MCSE, Cisco Certified Network Associate (CCNA), ITIL Foundation;
• Proven experience as an IT Engineer or similar role;
• Proficient in networking, server administration, and system integration;
• Strong knowledge of hardware, software, and security best practices;
• Excellent problem-solving and troubleshooting skills;
• Ability to work independently and collaboratively in a team environment;
• Excellent communication and interpersonal skills.

Only shortlisted candidates will be notified.

Job Description & Requirements

Food SERVICE COUNTER Attendant are responsible for the daily prepare and serve food to customers. Typical duties include providing an excellent dining experience, managing staff, ensuring efficiency and overseeing health and safety regulations.

Responsibilities for Food Design attractive menus
Develop a relationship with regular customers
Follow food and safety regulations
Order food supplies for the kitchen
Ensure that customers are satisfied with food and service
Assist with marketing events
Create restaurant policies
Hire and train new restaurant staff
Able to teach & guide staff on food preparation
Able to hold weekly meetings for staff.
Simple deep frying & cooking experience is required.
Food serving is required during peak hours.

all races welcome

English and Mandarin speaking will mor advantage..

We are seeking an enthusiastic and fresh Business Support Executive to join our organization and play a key strategic role in driving our business operations and ensuring organizational growth and success. The ideal candidate will be a front facing candidate that is highly teachable and open to new experiences.

Key Responsibilities:

1. Develop and implement strategic plans to drive business growth and expansion.

2. Oversee and optimize key operational processes to ensure efficiency and effectiveness.

3. Collaborate with executive team members to align business strategies and goals.

4. Identify and capitalize on business opportunities to enhance competitiveness and market presence.

5. Join cross-functional teams to achieve performance targets and deliver results.

6. Monitor and analyze business metrics and KPIs to measure performance and drive continuous improvement.

7. Manage and allocate resources effectively to support business operations and initiatives.

8. Build and maintain relationships with key stakeholders, partners, and clients to foster business growth.

9. Stay abreast of industry trends and developments to guide strategic decision-making.

10. Ensure compliance with regulatory requirements and ethical standards in all business activities.

Qualifications:

1. Proven experience as a Business support executive or similar executive role.

2. Strong strategic planning and business development skills.

3. Coachability and drive to succeed

4. Demonstrated success in driving business growth and operational excellence.

5. Excellent communication, negotiation, and interpersonal skills.

As a Customer Service Officer at our preschool, you will play a vital role in providing exceptional service to customers and visitors. Your primary responsibility will be to ensure a positive experience for all stakeholders by addressing inquiries, resolving concerns, and facilitating communication.

You will also assist in enrollment processes, manage administrative tasks, and maintain accurate records.

Your warm demeanor, good communication skills, and attention to detail will contribute to the smooth operation of our preschool and foster a welcoming environment for all.

JOB DESCRIPTION

• Attend to enquiries
• Greet all visitors and ensure that all security procedures are upheld.
• Ensure safety and health of children at all times.
• Update and maintain centre files in accordance with regulations and guidelines.
• Liaise with suppliers to ensure timely delivery of goods and services.
• Handle petty cash
• Interface with parents on enrolment matters, school fee collections and operation enquiries.

REQUIREMENTS

• Good phone etiquette
• Ability to adapt/respond to customers’ expectations.
• Good communication skills.
• Ability to multi-task, prioritize and manage time effectively.

Work Locations:

• Kinderland Preschool @ Ministry of Manpower (059764)

Additional Information：
Working day: Monday to Friday (5 days per week)

For more information, you may visit our Kinderland website link below: https://kinderland.com.sg/