Total 8,693 Customer Service job vacancies in D21 Upper Bukit Timah, Clementi Park, Ulu Pandan

Join Our Dynamic Team as an HR Executive!

Are you ready to be the heartbeat of our team? We’re seeking a vibrant and proactive HR Executive to join our crew and drive our people-powered mission forward!

Responsibility:

• Manage recruitment, from sourcing to onboarding, aligning hires with company values.
• Oversee HR operations, ensuring accuracy in documentation, payroll, and benefits.
• Cultivate positive employee relations, addressing queries and conflicts empathetically.
• Facilitate employee development through training and talent management strategies.
• Ensure HR policy adherence, stay updated on labor laws, and suggest improvements.
• Collaborate on cross-functional HR projects, leveraging analytics for data-driven decisions.

What We're Looking For:

• A people enthusiast! You love working with and for people.
• 2+ years of HR experience in a dynamic environment (fresh ideas encouraged!).
• A wizard at multitasking; you're the master of juggling priorities.
• A communicator extraordinaire, able to inspire and engage.
• An innovator who thrives in a fast-paced, ever-evolving workplace.

What You’ll Get:

• A vibrant and inclusive workplace where your ideas are valued.
• The opportunity to shape our people strategy and drive positive change.
• A supportive team that’s more like family than colleagues.
• Room to grow and develop professionally in a stimulating environment.

Please submit your updated resume by using the APPLY NOW BUTTON

Alternatively, you may send your application and resume/details to WhatsApp +65 88572766

Whatsapp: https://wa.me/6588572766

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.**

Service Technician

Working location: Benoi Road, Pioneer

Working day: Monday to Friday, Saturday Half Day

Working time: 08.00am – 5.00pm, Sat: 08.00am – 1.00pm

Salary: $2,500.00 - $2,800.00 depending on experiences

Maintain and repair machinery on vessel. You will be responsible for ensuring functionality and reliability of engines and mechanical systems with the instructions from supervisor. They must be able to work with various machines and tools as well as follow all safety precautions.

The main job scopes were as follow.

• Follow repair procedure and instruction from supervisor to carry out overhauling of components and provide customer service
• Performing on Voyage Repair & Services on auxiliary engine on different ship types.
• Perform routine maintenance and general technical work on engine.
• Ensure overhauling of engine/machines meets vessel planned schedule.
• Ensure safety during work assignment.
• Ability to follow established procedures and practices and read instruction manual.
• Maintain & Ensure instrumentation devices with valid certificate and in good operating condition before use. (All lifting equipment and working tools)
• Report problems or concerns to supervisor immediately

Requirements:

• Requires an ITE/Diploma certificate or its equivalent.
• Preferred with relevant experience within the engine overhaul industry, but not mandatory.
• On job training will be provided.

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Key Qualifications

• Knowledge of semiconductor (NAND)
• At least 5~7 year of work experience in IT industry
• Experience in technical support for request/inquiry
• Business level of English

Technical Marketing / FAE

• Support Failure Analysis for Quality Issues (Report issues found, provide relevant information and follow solutions to their conclusion)
• Support tests with customer platforms and analysis for observations
• Support Customer Meeting & Quality Improvement Activities
• Monitor product quality, identify areas of improvement and address those issues with innovative solutions

Education & Experience

• Engineering Major
• Electronic / Computer engineering background
• Work cross-functionally with international teams, and project managers in an effort to ensure delivery of world-class products to our international customers
• Successful candidates will be proactive, able to work with responsibility and collaborate with international teams

Core technical competency required :-

• Linux; Unix Shell Scripting
• SQL (MYSQL/MSSQL)
• Java/Web-based
• OpenShift/Docker

Role and Responsibility :-

• To provide quality day-to-day L2 Production support for Java/Web-based application.
• To coordinate and support infrastructure maintenance activities.
• To manage implementations of new application releases, adhering to the best practices of the release management process.
• To work with various partners such as Peer Application Teams, Infrastructure, Vendors, Security and Change teams, to provide seamless support for the business.
• To manage Production issues by responding in a timely manner in accordance to the Service Level Agreement with the Business.
• To enhance existing support process to maintain/improve service level quality.

At least 2 years working in an L2 Application Support Environment.

• Experience in application implementation projects in financial institutions would be advantageous.
• Strong analytical and problem-solving skills.
• Ability to perform impact analysis in a structured manner.
• Good verbal written communication skills.
• Proactive and able to work independently and under pressure.
• With a keen interest in providing high service quality and familiar with the demand of 24x7 support environment.

Work hours is normal working hours, but candidate must be able to stay longer based on the issues. Must be able to work weekends if there are any production releases or any failures over the weekend jobs.

Roles & Responsibilities

At Kensington Trust Group, you will have the opportunity to build a career as unique as you are, with the support, inclusive culture and technology. Your unique perspective and voice will help you and your team become even better. Come join our team and create an exceptional experience for yourself as well as a better working environment for everyone.

Your next opportunity

As our Receptionist cum Office Administrator, you will embody the face and brand image of our company, ensuring quality services that translate into high levels of customer satisfaction for both our internal staff and external clients.

Collaborating closely with the Human Resources Manager, you will oversee the general office and facilities, as well as internal services at the corporate level and external liaison activities with our vendors and suppliers.

Key Responsibilities:

• Serve as the primary contact for general office administrative tasks
• Manage and coordinate meetings, conferences, and appointments
• Deliver exceptional reception and visitor services, including greeting visitors, directing them to meeting rooms, providing refreshments, and handling phone inquiries
• Oversee office supplies (pantry, conference room, and team-specific needs), liaising with the Cleaner for maintenance and ensuring overall office cleanliness and tidiness
• Provide administrative support across departments, including tasks like collecting, sorting, and distributing incoming mail, as well as scanning documents when required
• Act as the liaison with the landlord for all matters concerning the office building and premises, such as maintenance, fire drills, contractor permissions, and providing support to any office-related matters
• Execute other office duties and projects as assigned, including the digitisation of office records into our Shared Drive

Requirements/Qualifications

• Diploma or equivalent
• Minimum 2 years of experience as a Receptionist, office administrator, or in a relevant role
• Demonstrate a service-oriented attitude and a growth mindset, consistently delivering high-quality work
• Possess excellent communication and interpersonal skills
• Ability to work independently, multitask, and effectively prioritise tasks
• Proficient in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.).
• Conversational in Mandarin, to liaise with Chinese-speaking visitors, clients and vendors
• Knowledge of Viewpoint software is a plus

What We Offer:

• We offer a competitive salary and benefits package, a collaborative work environment, and opportunities for growth and development
• We love to hear from you if you can demonstrate that you meet the criteria above

We regret to inform you that only shortlisted candidates will be informed.

Job Responsibilities:

• Implement SOP for incident and request management, providing high-quality support to customers through efficient case triaging, and monitoring and resolving issues to maintain optimal product and service performance
• Oversee major incidents, handling customer and internal communications, coordinating communication bridges with top-tier customers, and managing escalations up to leadership levels
• Invoke and manage crisis and security management processes
• Maintain accurate logs, incident reports and provide comprehensive updates to stakeholders.
• Document all actions in accordance with standard company policies and procedures.
• Collaborate with vendors and service providers, to address incidents and overseeing changes, ensuring effective communication, prompt resolution and minimal downtime.

Job Requirements:

• Minimum 4 years of demonstrated expertise in telecommunications within a large-scale business environment.
• Minimum of 4 years proven experience in a customer support role, preferably in a technical support or service desk environment.
• Minimum of 3 years proven experience in managing all aspects of Major Incident.
• Commitment to continuous learning and staying updated with industry trends and best practices.
• Experience with developing training programs and delivering training.
• Fluent in English – excellent verbal and written communication skills.
• Good to have experience in the aviation sector.
• Preferably with TIL V4 Foundation certificate and experience working with ServiceNow. And, Agile, Six Sigma or related certification

Additional Info:

• 8am to 8pm (12 hours day shift, including weekend)
• Hybrid work arrangement (any 3 days WFO, 2 days WFH)
• For the first 6-7 months (Training Period), working hours would be Mondays – Fridays, 9am-6pm/10am-7pm

To apply, please visit www.gmprecruit.com and search for Job Reference: 23979

To learn more about this opportunity, please contact Yi Fang at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Law Yi Fang | Registration No: R1113115

Job responsibilities :

• Answer and attend to customers for PM Service with repair order proceeding
• Support Service Advisors in preparation of repair quotations to customers
• Process Service Appointment booking with reprint repair order
• Conduct/Collect customer Satisfaction Survey
• Prepare and despatch monthly service reminder
• Support front office reception

Requirements :

• CS Skills
• MS Office proficiency
• Min N/O Levels
• 1 year of relevant experience
  
  Interested Candidates, Please send your Detailed Resume stating Past Employments, Including Reasons of Leaving, Current / Last Drawn and Expected Salary

WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

EA License No: 95C2823

EA Personnel No: R23112241

EA Personnel Name: Jin Yee

Job Description

• Primarily assists the sales team, focusing mostly on managing schedules and the distribution of any sales documentation.
• Able to efficiently respond to customer any e-mail or telephone queries in a calm and friendly manner.
• must liaise between other internal departments or Vendors and the customer to provide the service most suitable to the client’s needs and time restraints.
• Must also be able to work closely with the Sales team to assess the progress of the production department and develop Sales strategy accordingly.

Qualification / Requirement

• Degree or Diploma with 2 to 3 years of working experience in Semiconductor or related field preferred. Also any other qualifications relating to Sales or Marketing is an advantage.
• Must be organized and possess a high level of administration ability to effectively manage paperwork.
• Due to the volume of communication that will be required with client, must possess excellent client service skills.

JOB SUMMARY

Oversee APEME's IT procurement strategy from the Asia-Pacific region, assuring project success through vendor alliances, soliciting, and assessing bids and quotes, and giving detailed cost analysis to IT leadership. Responsible for the entire procurement cycle, from placing equipment purchases to coordinating shipment to numerous sites, as well as handling each site's financial documents. Draft and execute the relevant purchase orders, contracts, and agreements, as well as guarantee that new department members are properly inducted and trained. Maintain strict oversight over both internal and external spending reconciliation.

Provide vital support for IT asset management by creating and maintaining digital and physical file systems for the organization's records, reports, and documents. Assume responsibility for collecting and organizing industry research, project assessments, and keeping a comprehensive vendor and resource database. Demonstrate skill in managing many projects, meeting tight deadlines, and communicating effectively at all levels of the organization.

Manage the IT department's day-to-day administrative operations at the APEME Regional Office in Asia Pacific. Ensure that information and documents are securely and efficiently transmitted via digital, postal, or fax connections. Aside from computers, be able to use a number of typical office gadgets efficiently. Create correspondence, memoranda, and other important papers with numerous software apps. Manage the department's postal operations, including the receipt and distribution of incoming mail. Gather, organize, and file important records and business transactions. Easily retrieve and enter work-related information into computer systems.

CORE WORK ACTIVITIES

Procurement and Contracting

• Primary liaison and administrator for vendor management activities in the region, manage vendor relationships and track contractual agreements; conduct vendor performance reviews and evaluation.
• Regularly organize & conduct pricing benchmark to ensure vendor competitiveness.
• Identify and research for potential vendors (not only for IT equipment, but for software vendors as well) within MVW guidelines, secure bids and quotations i.e. RFP.
• Create and maintain the vendor library for the record keeping and future reference.
• Conduct quarterly review of vendors, check on each vendor’s insurance documents and other agreement to ensure the vendor remains in line with MVW policies.
• Periodically review the company’s IT hardware standard and software standards to ensure they are up to date in the vendor’s catalog and in practice.
• Ensure risk assessment of vendors and alignment with MVW Risk Assessment team.
• Ensure timely procurement and delivery of IT equipment to the Singapore offices, and/or project locations required.
• Educate and conduct training for the IT onsite team on the procurement process and IT Services system to support the business units and guide the existing associates onboarding process for off-site locations.
• Develop procurement process for existing and new countries taking into consideration of various country’s regulations.
• Liaise with Business Units (especially during projects) to determine their product & service needs, ensure it meets their requirement & within the approved budget.
• Align with Service Procurement, IT, Risk Management and Security team leadership, and other internal stakeholders to assist with achievement of department strategies.

Project Management and Delivery

• Assist with design and delivery of project management plans and reports within project timelines.
• Provide guidance to business partners on IT plans pertaining to projects.
• Partner with site IT associates on projects movement and needs.
• Provide guidance to ensure the success of project delivery on-time. Coordinate internal resources for flawless project execution.
• Coordinate with Finance in preparation of budget files for each project.
• Maintain project documentation i.e. risk assessment, audits, scope of work, etc.
• Escalate and manage project risk and contingency plan.

Support Management

• Maintain record for Software licenses, hardware support’s license expiry and tracking for all sites in the AP region.
• Assist in the system upgrade for IT Services Tools, gather the requirement and perform the data migration.
• Support site hardware refresh plans and provide recommendation on hardware standards internally before liaison with the vendors.
• Assist with preparation of annual IT budgets and long-range plans.
• Assist management in process improvement to resolve any hardware end-of-life, or delivery issues.
• Provide generic support to IT Field Services team wherever required.

Asset Management

• Create and maintain a thorough and efficient record system to track all IT assets across AP region.
• Oversee, collate and catalogue market research, project analysis and vendor/resource library.
• Coordinate the leasing of IT equipment as directed by IT management.
• Liaise with IT and site management to coordinate the return of IT equipment for all leavers.
• Administer and maintain the hardware refreshment and life cycle, and acts as the primary liaison with the business for disposal of hardware (with or without value).

Policies and Procedures

• Protect the privacy and security of guests and coworkers.
• Maintain confidentiality of proprietary materials and information.
• Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
• Follow company and department policies and procedures.
• Perform other reasonable job duties as requested by Supervisors.

Communication

• Provide assistance to coworkers, ensuring they understand their tasks.
• Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.
• Speak to guests and co-workers using clear, appropriate and professional language.

Working with Others

• Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.
• Develop and maintain positive and productive working relationships with other employees and departments.
• Support all co-workers and treat them with dignity and respect.

Quality Assurance/Quality Improvement

• Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
• Comply with quality assurance expectations and standards.
• Monitor the performance of others to ensure adherence to quality expectations and standards.

Personal Computer Support

• Maintain accurate inventory of desktop and laptop computers and related peripherals (e.g. printers, scanners, etc.).
• Support the IT team with the development of training materials and procedures related to the proper use of hardware and software.

Physical Security

• Support the Information Technology team with:
• Educating users regarding procedures for ensuring physical security of technological devices (e.g., personal computers, handheld devices including cell phone).
• Ensuring all backup tapes are locked in a secure location.
• Educating users regarding procedures for securing Personal Identifiable Information (PII).
• Ensuring the workshop, computer and telephone rooms are kept locked at all times and access is restricted.
• Ensuring that computer and telephone rooms are free of food, drink, and trash.
• Maintaining compliance with policies regarding limiting the storage of excess materials in the computer and telephone rooms.
• Ensuring redundant hardware is decommissioned, wipe and disposed in strict accordance with corporate policies.

CANDIDATE PROFILE

- High school diploma/GCSE/ O’Level equivalent (essential)

- Technical IT training (an advantage)

- Experience in Procurement, preferably within an IT environment

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

To support outdoor broadcast operation on the requirement of power services and the deployment of electrical facility.

Responsibilities

• Advise the team on electrical practises and safe measure in broadcast deployment.
• Assist the TP in his execution of role and to support media playback in production.
• Risk assessment and contingency plan.
• Organize and pre-plan on power requirement in OB operation.
• Field recce and deployment of electrical requirements on the ground of operation.
• Setup of distribution requirement and cabling work for outdoor broadcast.
• To service and monitor power utilities to ensure reliable operation.
• To support the TP in other areas of production e.g., media playback, vision operation when available.
• Preventive maintenance, check, and repair of OB electrical gear.
• Workplace safety & health practices.
• Keep abreast with the technology movement where applicable.

• NITEC in Electrical Engineering or Diploma
• 2 years of relevant experience
• Proficient in power requirement on OB operations, suitcase setup and OB truck deployment.
• Familiar in OB visual operations, assist in media playback function and technical setup.

About the Role

This role will be responsible for directly assisting an assigned group of local attorneys in addition to providing global team support with a variety of administrative responsibilities, while working in a global team environment with a real-time work ticketing system (ServiceNow). This role will be located in our Singapore office.

Responsibilities & Qualifications

Other key responsibilities include:

• Daily time entry, expense reimbursement, calendaring and scheduling, managing/editing documents, and travel arrangements
• Proactively learning internal systems and processes to find innovative solutions to problems and requests
• Preserving the confidentiality of ours and our clients’ protected information
• Generating, editing, and posting client invoices

We’d love to hear from you if you:

• Display professional communication skills with the ability to interact effectively with attorneys, clients, vendors, and staff throughout the firm
• Possess the ability to take initiative to work both independently and in a team environment with a customer service focus
• Demonstrate the ability to multi-task and adapt to continuously evolving technology platforms

And have:

• Relevant prior professional experience in a legal or professional services environment

Our client is a Fortune 100 technology company, providing platforms that help connect people around the world. One of our core values is to scale the business by putting people first, and the CARE Build team is uniquely positioned to propel this work to the next level as we let the customer’s needs be our guiding compass, not the technology’s limitations!

We are seeking a Service Delivery Manager to supervise in the delivery of our mission- and business-critical application services with internal customers. Reporting into the Professional Services team, our goal is to deliver excellent technical/application support with outstanding customer service, satisfaction, and timeliness. This position is part of the Enterprise Engineering organization and requires a diverse and flexible skill set for supporting a wide range of applications within our client’s Commerce Engineering portfolio. Candidates must be passionate about technology, live for amazing customer service, thrive in a fast-paced environment, and demonstrate a strong sense of accountability.

This is a remote role located in Singapore.

Key Responsibilities

• Manage the assigned application support scope of work, including planning, organizing, scheduling, and supervising and managing the development projects, SDLC, Agile Methodologies, SCRUM meeting and Sprint plannings
• Continuously monitor, measure, and report the application support team’s performance, ensure the team is performing at its dimensioned capacity and according to defined SLAs
• Coach and assist with training of all L1 and L2 resources to ensure the highest levels of customer focus and collaborative working.
• Identify opportunities to eliminate recurring issues and increase automated detection and resolution
• Oversee clear and effective communication with all stakeholders, including end-user assistance where required until the issue has been resolved
• Ensure guidelines of change management, release management and application performance quality processes are strictly followed
• Observe and comply with client's policies and procedures for Health and Safety at Work and Equality and Diversity. Continually promote equal opportunities, health and safety and customer care in compliance with organizational aims and objectives

Minimum Qualifications

• Bachelor’s degree or equivalent is required
• 5+ years of experience developing and leading a team of application development professionals
• Leadership experience in a 24x7 operation supporting enterprise software and systems
• Experience working with stakeholders to communicate issues while balancing business expectations
• Significant knowledge of new product/service release cycles and willingness to stay on the forefront of emerging industry best practices
• Fluency in English is required

Applied Value Technologies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. This role is not eligible for visa sponsorship. Hiring is contingent on candidate verifying their eligibility to work in the United States and passing a complete background check and drug screen.

As members of the boarding school community, the Boarding Executive will work with the boarding management closely to run daily boarding operations.

• As a disciplinarian to instill self-discipline and good time management of each boarder
• As a caregiver, to nurture the social – emotional development of each boarder
• Create and maintain a supportive atmosphere for student learning and development within the boarding community
• Assist boarders in transitions, learn life-skills in resolving conflicts, supporting their academic and non-academic pursuits, building of character and independence. To guide boarders develop a sense of community through supervision and participation of programs and activities.

Job Description

• Work with the Boarding Mentors & develop a professional relationship with boarders to better attend to their needs and issues
• Manage discipline of boarders including safety and security of boarders
• Contact point with parents and teachers of boarders assigned
• Develop and conduct boarding programs and activities
• Able to work on late evenings, weekends, and Public Holidays to support the boarders' after-school programs and events.
• Perform all administrative work, operational support or any other miscellaneous tasks related to the role
• Perform room and hygiene checks and follow up with the boarder involved
• Assist with reception duties as and when required.

Requirements

• Minimum diploma holder, preferably in education, counselling, social sciences or psychology related fields
• Experience with boarding services and working with youth in a formal employment or as a volunteer capacity
• Possess appropriate dispositions such as empathy towards students and to manage the demands of the job.
• Good verbal and written communication skills especially in English and Mandarin to handle queries and concerns from Mandarin-speaking associates in regard with the programs and activities matter.
• Organised, meticulous, and able to multitask.
• Additional skill sets like first-aid and mentoring students would be an added advantage.
• Must be willing to stay in at Boarding School.

Position Overview:

We're currently seeking a highly motivated Customer Success Admin to become a key player in our expanding team. The perfect candidate will have a solid background in managing complex administrative tasks, rigorous attention to detail, and a measure of customer-facing finesse. Familiarity with tech tools is very much preferred (We use Stripe, Hubspot, Wordpress, WooCommerce and many more). As a Customer Success Admin, you'll be instrumental in supporting our Customer Success team in ensuring our clients get the most out of our products and services.

Responsibilities:

1. Be a wizard behind our Customer Data & Access Management - helping our CSM (Customer Success Manager) achieve success

• Manage and own the data upkeep, maintenance process
• Monitoring, logging, manually implementing system changes throughout our tech-stack
• Spot improvement, retention trends, business opportunities for our Customer Success Team

2. Customer Support & Onboarding:

• Guide new customers through a seamless onboarding process.
• Troubleshoot Customer Onboarding issues if they arise.
• Be the superhero of customer inquiries – no cape required.
• Team up with our support squad to solve problems at warp speed.
• Reply to customers faster than they can say "help!"

3. Product Knowledge and Feedback:

• Know our products inside out – you'll practically be a walking user manual.
• Share customer insights with our tech wizards for constant improvement.

4. Customer Renewals:

• Monitor customer subscription renewals using Stripe and HubSpot, ensuring a high renewal rate.
• Follow up with churned customers to gather feedback.

5. Data Analysis:

• Utilize various tools such as HubSpot, Metorik, Mixpanel to analyze customer data and trends.
• Generate reports and insights to inform decision-making and strategy.

6. Customer Advocacy:

• Turn happy customers into our biggest fans – think case studies, testimonials, and more!

7. Workshop Coordinator:

• Oversee, plan and execute monthly Workshops (Ad-Hoc)
• Customer facing liaison between Workshop Trainees and Instructors

Qualifications:

• 1-2 years relevant experience, preferably as a Customer Success Support role in IT Edtech SaaS
• Familiarity with CRM tools such as HubSpot.
• Positive vibes, killer communication skills, and a dash of problem-solving wizardry.
• Ability to dance through challenges in a fast-paced environment.
• Ready to learn new tools and tech – we're all about growth!

Printing Admin Assistant (1 year contract - Renewable)

Hougang

5 days work (Mon-Fri)

8am-5pm

$1,600-$1,800

Job Description

• Perform bulk printing and duplicating services using in-house photocopier machines
• Perform finishing works onto printouts such as corner-stapling, hole-punched, collate by class & saddle-stitch
• Support Examination Committee in printing, collation, movement and safekeeping of the examination papers under prevailing tightened measures
• Ensure the printouts match the printing requests
• Ensure printing jobs are performed accurately and timely
• Maintain and upkeep the stationery inventory in the printing room
• Liaise with printer company on machine’s consumables
• Support front office during peak periods such as recess time & dismissal and perform simple administration duties
• Any other duties assigned by supervisor

Requirements

• Preferably 1 year of relevant working experience

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Customer Service Executive

Working Days: 5 Days [Monday - Friday]
Working Hours: 9am - 6pm
Salary: $2800 - $3000
Location: Temple Street, Chinatown

Sales Coordinator in showroom and support team members to complete orders for clients.

Critical Accountabilities :

• Meets and greets walk in showroom customers (assists customers with selection of product, record sales in ERP systems and filing of bank receipts and delivery notes)
• Build rapport and maintain good relationship with corporate customers, understands their needs and provide professional pre-sales and post-sales services in order to explore further business opportunities
• Handle daily in-coming sales calls enquiries and support sales executive (records new customers who walk in & inform sales supervisor via a weekly spreadsheet)
• Fills out required embroidery forms for client embroidery
• Generate sales invoices, quotes & packing lists & Help prepare customer orders & packing
• General upkeep of display in Showroom
• Check incoming stock/embroidery and stock transfer
• Update regularly embroidery Spreadsheet

Requirements:

• Relevant experience

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

We are seeking a professional and courteous receptionist to join our team. The receptionist will be responsible for handling front office reception and administration duties, including greeting guests, answering phones, handling inquiries, and ad-hoc duties as required.

Key Responsibilities:

• Greet and welcome guests and direct visitors to the appropriate person.
• Answer, screen, and forward incoming phone calls.
• Ensure reception area is tidy and presentable.
• Provide basic and accurate information in-person and via phone/email.
• Maintain office security by following safety procedures and controlling access via the reception desk, and administering the carpark system.
• Order front office supplies
• Liaise with management office for tenant matters in Suntec City
• Perform other clerical receptionist duties.

Requirements:

• Proven work experience as a receptionist or similar role.
• Proficiency in Microsoft Office Suite.
• Hands-on experience.
• Professional attitude and appearance.
• Good written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Good organizational skills.
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Great customer service attitude.

This Programme Coordinator position requires the candidate to proactively reaching out to clients, organize social activities and enabling clients to adopt an active lifestyle and pre-empt social isolation. The nature of the job also requires to refer clients to appropriate community care and social assistance when necessary. With Age Well SG initiatives, you shall work with primary care physicians (e.g. family doctor) to empower residents to chart their own journey towards healthy and active lifestyles.

Key Responsibilities:

· Conduct Evidence-Based active ageing programmes.

· Continuous Improvement in providing Quality Services and Quality Programmes

· Administering new intake and provide necessary health assessments for new clients

· Recruit, train and match volunteers to appropriate services.

· Coordinate support for clients who requires Befriending and Buddying services.

· Involve in group work and outreach activities with the AAC team.

· Build community partnerships and enhance existing resources.

· Support AAC-CREST integration work.

· Perform administrative work including maintaining up-to-date records of clients and volunteers.

· Attend to enquires from clients.

· Maintain a database of membership and volunteer management using the in-house AAC client management system.

· Taking and monitoring vital sign for clients

· Any other duties as assigned by Manager/Executive Director

Job Requirements:

- Prior working experience in Senior Activity Centre, Active Aging Centre would be advantageous.

- Resourceful, proactive, responsible, and focused on clients

- Good communication & interpersonal skills. Able to converse in local dialects will be an added advantage.

- Strong passion and desire to work with seniors.

- Strong knowledge of using MS office.

- Proficient in google suite applications.

- Able to work independently.

- A team player

Qualifications:

GCE A level and any relevant training certificate

Technical Skills and Competencies:

Must-Have:

Social Service Programme Development: Level 2

Social Service Programme Evaluation: Level 1

Social Service Programme Implementation: Level 1

Stakeholder Management: Level 1

Trends Evaluation and Application: Level 2

Support Service to Seniors: Level 2

Core Skills:

Communication: Intermediate

Collaboration: Basic

Problem Solving: Basic

Customer Orientation: Intermediate

For details, please refer to Skillsfuture Skills Framework website at https://www.skillsfuture.gov.sg/skills-framework/social-service

Interested applicants, please send in resume with expected salary to [email protected]

Only shortlisted candidates will be notified.

• Maintaining contacts with airlines, trade, industry and government bodies to keep abreast of information and economy/market developments
• Manage daily shipping co-ordination of shipments by air, sea (export/import/3rd party/local delivery)

Requirements:

• GCE O Level and above
• At least 2 years of working experience as Sales admin

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Location: Novena/Clarke Quay

• Lead a team of Customer Experience Officers to achieve KPI
• Respond to survey enquiries via inbound calls and emails
• Conduct survey interviews via outbound calls
• Reach out to the respondents to assist them to complete the survey
• Ensure that the given KPI are being met based on the project timeline
• Assess work performance of officers and identify areas that need improvement
• Organize workflow and ensure that officers understand their duties and delegated tasks
• Set goals for KPI and deadlines in accordance to the project timeline to ensure project’s success
• Provide fair, constructive, and timely feedback towards performance expectations and goals
• Manage escalated cases and maintain public relations including any complaints
• Provide assistance, guidance, and coaching support to officers to meet KPI
• Monitor and provide project status report to manager
• Ensure officers understand the survey objectives
• Ensure officers compile, record, input survey returns and data accurately into the system
• Ensure officers conduct verification to ensure completeness and accuracy of data collected

Requirements:

• Only Singaporean
• Travel in Singapore to do survey
• Must be proficient in Excel to do reports
• At least 2 years of working experience as Team Lead in Call Center environment.

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Call Centre - Survey Experience Officer (Establishment)

Salary: S$3,000 ($2,650+$350 transport allowance)

Work duration: Immediate till end of Dec 2024 (Renewable depending on performance and project)

Working hours: 5 days across Mon - Sun, up 44 hrs/wk

Work location: Clarke Quay / Novena area (work in office)

Collection Methods:

1. Via outbound call activity

2. Via field visits out to company addresses

Data submission:

1. The incumbent is expected to perform daily updates of call outcomes using Excel files assigned to them

2. The incumbent must also submit the survey data collection details into the system and submit the completed survey

3. During field visits, incumbent must also assist the respondents to complete the surveys online / manual collection and guide the respondents if the respondents need necessary guidance

Job scope:

1. Adhere to required Standard Operating Procedures (SOP) in operations

2. Work closely with fellow team-mates, assigned team leads on the survey progress for each of the companies allocated to this

3. Update accurately the daily operations reports so that performance can be accountable

4. Perform necessary admin work and support as and when required to do so, including rectifying errors committed during collection when required by stake holders from the ministry

5. Adhere to key in case notes in ministry in house system provided for each case with each call outcome / updates on assigned cases

Requirements:

1. Able to work in fast-paced environment

2. Able to speak fluently

3. Proficient in excel (VLOOKUP, Filter functions)

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• Reg No: R23117785 (Lok Ding Hann)

Top-tier European private bank is looking to hire someone who has call center experience for their customer service team. He/she is responsible to provide first level ebanking support by phone and/or e-mail to Clients. He/she has to analyse and answer/handle the Client’s enquiry/request, as well as collaborate with colleagues from other units in the Bank who are providing second level support for the Bank Digital Platform.

Job Description:

• “First Contact” for Singapore and Hong Kong booked Clients regarding the Bank’s Digital Platform.
• Analyse and answer/handle the client’s enquiry/request, as well as collaborate with colleagues from other units in the Bank who will provide second level support.
• Maintain the knowledge database of the service center.
• Document and maintain the Client’s requests/enquiries received in the Bank’s ticketing tool, keep control over the issues list and see through each issue to closure in a timely manner.
• Act as SME for a specific focus area e.g. Authentication, Trading, Payments etc.
• Ensure activities performed are in compliance with relevant regulations and internal policies.
• Strong commitment to quality service and a desire to drive innovation and continuous process improvement initiatives.
• Support the clearance of Long Form Deficiency and signature verification of Operational Documents such as Corporate Action Reply Letters, Subscription of Private Equity Documents, Investment Related Forms etc.
• Support any ad-hoc tasks / requests as assigned from time to time.
• Required to ocassionally work night shift (i.e. 5pm to 2am)
• Provide support as a team also for Hong Kong Public Holidays.

Requirements:

• Degree with at least 3 years of related banking working experience
• Previous experience in client service or call centre is preferred
• Good understanding of Banking and financial products
• Also able to handle verbal and written communication with clients whose main languages are Mandarin or Cantonese

Service Delivery Manager

As a Service Delivery Manager, you are responsible for making sure that services are being seamlessly delivered to the clients. You are in charge of a variety of tasks, such as leading project teams, rectifying reliability issues, monitoring progress, tracking KPIs, and managing budgets. You play a vital role in boosting the user experience by ensuring the smooth delivery of top-notch services that meet and exceed customer demands.

Role and Responsibilities

• Monitoring and managing desktop support, IT services desk, and VIP support functions to ensure optimal service
• Maintaining high-performance levels for service-related processes, and implementing improvement activities wherever necessary
• Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews
• Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery
• Developing a deep understanding of projects to gain insights into the scope of service delivery
• Taking accountability for service delivery performance, meeting customer expectations, and driving future demand
• Analysing third-party as well as internal processes, and creating strategies for service delivery optimisation
• Recommending methods of improvement and seeing that actions are implemented on time for service delivery upgrades
• Providing accurate and regular reports to the management on the performance of the service delivery
• Building strong relationships with teams and stakeholders to enable effective dialogue exchange between departments
• Collaborating with technical design teams to set standards for software, hardware, and security

Qualification and Requirements

• Experience in dealing with third-party-provided services
• Operational ability in a diverse, large-scale environment
• In-depth knowledge of escalation procedures, incident management, and other disciplines related to service delivery
• Mastery of ITIL principles
• Expertise in people management and leadership
• Strong organizational skills
• Ability to manage and prioritize tasks efficiently
• Solid resource planning and problem-solving skills
• Readiness to demonstrate a proactive attitude
• Excellent verbal and written communication skills

Accountant Position

We are seeking trustworthy candidates who work efficiently without sacrificing accuracy. Accountants can expect to work with large amounts of numerical data, handle multiple tasks with deadlines, and provide transparent and complete reports to management. You should have a firm grasp of accounting and financial practices and regulations and possess strong computer and verbal and written communication skills.

The incumbent will be fully responsible for the management of the company’s accounts and human resource function from start to finish and must be proactive, diligent and able to work with minimal supervision.

Accountant Responsibilities:

• Perform full set accounts including preparation of journal entries, balance sheet schedules, reconciliation of accounts, financial statements and reporting packages.
• Providing monthly performance/variance analysis.
• Handle statutory reporting (Corporate Tax/GST/ Audit).
• Complying with all company, local accounting and financial regulations.
• Keeping informed about current legislation relating to finance and accounting.
• Maintain accounting documents and records to ensure they are properly filed and documented.
• Any other ad-hoc matters as requested.

Requirements:

• Bachelor’s degree in Accounting or related field.
• Chartered accountant preferred.
• Strong analytical, communication, and computer skills.
• Ethical behaviour.
• Attention to detail.
• At least 5 or more years of experience maintaining full sets of accounts.

Benefits:

• 20 days annual leave.
• Medical benefits.
• Non-formal attire.

Salary will be commensurate with experience. Please send your resume to [email protected] and [email protected]

We are searching for highly motivated, upbeat individuals who work well both with a team and individually when interacting with guests. The responsibilities include greeting and welcoming guests, ensuring that server stations are well-organized, and responding to guests' requests in a timely and efficient manner. To be a successful Customer Service ambassador, you must have good knowledge of proper food and beverage handling procedures and excellent organizational skills. Ultimately, an exceptional Customer Service ambassador acts as the face of the company brand, must be able to communicate effectively with both staff and guests as well as demonstrate outstanding customer service skills.

Roles and responsibilities:

• Serving guests upon their arrival
• Setting tables with clean linen, napkins, and tableware as well as condiments
• Ensuring that the server stations are adequately stocked with tableware, napkins, and condiments
• Delivering meal and beverage items to guests as needed
• Assisting with cashiering or processing guests' payments
• Clearing dirty tableware from dining tables and taking them to the kitchen to be washed
• Performing clean-up duties, which include sweeping, mopping, and vacuuming floors as well as polishing counters and fixtures
• Answering guests' questions regarding meal ingredients and preparation
• Notifying the manager of low or depleted restaurant supplies