Total 22,036 Customer Service job vacancies in Islandwide

Summary :

• 5 working days, Office Hours
• Entry Level are welcome to apply, training will be provided
• Company with great career growth

Job Scope :

• Install, test, and commission new equipment at customer sites.
• Assemble, service, troubleshoot, repair, upgrade, and perform preventive maintenance on equipment.
• Perform other assigned technical tasks.
• Provide and maintain excellent customer service.

Job Requirement:

• Entry level is welcome to apply, training is provided
• Candidates with related experiences are welcome to apply

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | See Yew Jin (R22103957)

EA License No: 20C0358

Boutique Support

We are looking for a Boutique Support Assistant to join us to be a star player on the team and effectively contribute to the success of our brand. If you have a heart for luxury jewelry and are passionate about serving people, we welcome you to apply now!

Responsibilites

• As an Ambassador of the Maison, you are responsible for welcoming clients, managing waiting time, and ensuring that they are being taken care of in the most efficient manner.
• You will assist the Sales Associate during a sale such as gift wrapping, bringing and returning a jewelry piece for the Sales Associate, assist with after sales duties and many more during the sales cycle.
• Participate in daily boutique operations such as inventory and price labelling.
• A great opportunity to be a part of a dynamic and diverse team that goes the extra mile to uphold outstanding service for our beloved clients
• This role will also help deepen your knowledge of luxury while enhancing your expertise in boutique operations and service

Requirements

• Have strong team spirit and has a customer centric mindset
• Possess excellent communication in English
• Provides excellent service and client focused
• Exercise flexibility and take the initiative to serve at the highest standard
• Experience in retail, hospitality and aviation industry is an advantage.

Benefits:

• Basic salary up to $2600+AWS + Bonus
• 5 days, office hours (No Shift)
• West (2 way transport)

Job Responsibilities:

• Answer incoming calls from customers, provide assistance, resolve inquiries, and make outbound calls for various purposes such as follow-ups, surveys, or sales
• Build and maintain relationships with existing and potential customers through regular communication via phone calls. Understand customer requirements, address concerns, provide technical assistance, and offer personalized solutions to enhance customer satisfaction and loyalty.
• Assist customers to process sales order & coordinate on delivery.
• Handle customer after sales service.

Job Requirements:

• Entry level is welcome, training is provided.
• Candidates with customer service/telesales/call centre experience are welcome to apply.

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | See Yew Jin (R22103957)

EA License No: 20C0358

Technical Support Engineer

• Location: Red Hill/Tiong Bahru
• Working Hour: 5 Days work Week 9AM – 6PM
• Salary: $4,500 - $5,000

Job Scope

• Be the primary technical contact for customers
• Assist customers in the repair and maintenance activities, but also with Providing spare parts and associate services
• Identify and translate customers’ requests ;
• Handle technical incidents and establish reports (troubleshooting, expertise, gathering useful information for analysis
• Guarantee, when necessary, the proper processing of offers : spare parts, onsite interventions and repairs.
• Coordinate onsite interventions actions and ensure an ongoing communication to the customer.
• Provide technical assistance to the Repairs Department and Field Service Technicians + Business Centers ;
• Occasionally promote to customers, technical training sessions and sales of spare parts and repairs ;
• Initiate, together with the appropriate stakeholders, the implementation of corrective actions that arose from customer complaints/claims.
• Be the technical interface within the departments, such as Engineering, Purchasing, Sales, Production, Global Service and customers
• Identify potential sales opportunities and forward the information to the sales teams.
• Identify the spare parts needed for Sales team to quote to customer
• Recommend spare parts needed for regular maintenance/during troubleshooting
• Acts as last form of technical checks to make sure the spares quoted is according to customer’s requirement
• curb warranty costs.
• Be responsible for the collection of outstanding payments for the Customer Service department
• Maintain proper records of interaction with customers within the CRM tool
• Control offers and order confirmation as per applicable procedures

Requirements

• Have 3 to 5 years of experience in Mechanical Engineering. Marine engineering with mechanical knowledge will also be considered.
• Degree in Mechanical Engineering
• Be willing to travel if needed.

☎️ Whatsapp +6588278652 (Hym)

Goh Hym Yien Reg No: R24121939

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Key Responsibilities:

• Participate in end-to-end projects for system implementation of MLS system
• Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards
• Liaise with application teams across group and countries build the enhancements according to the technical solution plan
• Analyse user requirements and convert requirements to design document and other system documentation to capture key design decisions
• Plan technical deliverables, perform design and development works to meet project’s requirements within schedule
• Perform data mapping and process mapping with interfacing applications
• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions
• Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested
• Test, maintain and recommend software improvements to ensure strong functionality and optimization
• Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing
• Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing with quality result
• Liaise with other application teams and business users to prepare test cases and test data prior to testing in UAT and Mock Run environment
• Manage project change request approval windows and deployment schedule
• Facilitate and provide technical and testing support before and after production deployment
• Liaise with other units across IT and Business in the organization
• Manage external vendors for project delivery within schedule

Key Requirements Must Have

• At least 8 years of experience / knowledge in Application architecture and System Integration with combination of technologies such as Unix, Linux, Hadoop, Apache, Jboss. Maria database and NoSQL Page 2 of 2 ## RESTRICTED ##
• At least 8 years of CICD implementation experience from scratch with combination of technologies such GitHub, Gitlab, Bitbucket, Jenkins, Aldon, etc
• At least 8 years of network and security experience to resolve firewall connection issue, integration issue, implementing load balancing and disaster recovery needs
• At least 10 years of experience in developing Unix Shell Scripting, SQL, Java and Python from scratch
• At least 10 years of experience in application and database design and UI/UX design
• At least 8 years of experience in business analysis, data mapping and process mapping
• At least 8 years of experience in Production Support Management, Incident and Problem Management
• Knowledge in networking, firewall, data migration, password encryption, SSO integration, and disaster recovery planning and testing
• Ability to multitask effectively and handle large amounts of data
• Highly driven, pro-active and a strong team player
• Excellent interpersonal skills and written and verbal communication skills in English

Responsibilities:

• Handle administrative duties for the company
• Replying of emails to various departments and clients
• Making phone calls to set appointments
• Preparing of paperwork for clients
• Basic compliance duties
• Basic marketing tasks
• Other ad-hoc duties assigned

Requirements:

• Proficient in English and Mandarin to speak with Mandarin speaking clients
• Meticulous, takes initiative and have good communication skills
• IT savvy (Microsoft Excel, Words, Power Point)
• Preferably at least 1-2 years of admin experience in the banking or insurance industry
• Able to work under pressure

Benefits:

• Store Incentives
• Meal Allowance
• OT pay if work OT
• Career Progression

Working Location:

ISLAND WIDE

Working Days:

5.5 Days work week

Salary:

Up to $3000

Duties

• Handle front-of-house service duties, customer relations and retentions & product quality assurance
• Taking order and serve the food and beverages to customers.
• Ensure quality control and food presentation as per company’s standard guidelines.
• Understand restaurant menu and product knowledge, upsell company’s product
• To ensure good hygiene, safety and the service quality.
• Placing food and beverages order, ensure the orders to be deliver within said timeframe
• Other ad-hoc duties as assigned

Requirements

• F&B Experience is an advantage
• Must be able to work on weekends & PH

Submit your resume (Word format) to [email protected] or, Text wa.me/86474090

Talents@Work Pte Ltd (21C0501)

Lin Shu Shu (R22109227)

Our client is a Global MNC, one of the leading players in the IT sector. Due to business needs, they are now recruiting a IT Support Specialist to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities:

• Configure network and security devices to specified versions
• Conduct power and functionality tests
• Handle inbound and outbound devices for logistics
• Maintain inventory of spares and maintenance devices
• Ensure adherence to workplace processes and procedures
• Prepare necessary paperwork and documentation
• Communicate regularly with relevant teams
• Provide training and guidance to new engineers
• Perform other administrative tasks as needed

Requirements:

• Diploma in related field
• Relevant experience
• Entry level are welcome to apply. Training provided.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Roles & Responsibilities

We are looking for a self-motivated rounded IT professional with prior experience in managing multiple IT Development and Support (ASM) teams in an outsourced environment in BFSI (Banking, Financial Services & Insurance) domain.

Responsibilities

• To manage large development and Production Support teams in an onsite offshore environment involving in excess of 50+ FTEs.
• Ability to demonstrate through experience the understanding and implementation of ITIL process.
• Manage overall team’s service quality and lead in any service recovery issues with clients.
• Ability to manage the Fixed price engagement.
• Able to demonstrate on how scope, schedule and budget are managed effectively.
• To demonstrate good technical acumen by having strong technical background for effective management of the team.
• Responsible for establishing operating procedures, people management, planning activities & work assignment within the span of control.

Skills Requirement

• Bachelor’s degree in Information Technology, Computer Science, Engineering or similar areas.
• Prior experience in managing multi-ethnic, multi-geo teams.
• 10-15 years of experience in Relevant Field.
• Good Project management experience/knowledge using various project management methodologies like Agile Scrum/Kanban, Waterfall, Iterative etc.
• Broad BFSI domain knowledge with in-depth knowledge in any one of the domain areas like Lending, Cash Management, Transaction Banking, Trade Finance etc.
• Exposure in payments domain is a must.
• Hands-on experience in Testing is mandatory.
• Good understanding of IT process, procedures & identifying and implementing the productivity improvement levers.
• Understanding IT outsourcing engagement and commercial models.
• Prior experience of managing transitions including transition from incumbent vendors.
• Good project management knowledge including various project management methodologies – like Agile, Waterfall etc.
• Experience of managing/ participating in RFP/Bid process including Due Diligence.
• Strong IT technical experience in any of the prominent technologies in digital, data / analytics etc.

Non-Technical / Soft Skills

• Willingness to learn new technologies and ability to adopt to work in a corporate environment.
• Outstanding communication skills both oral and written, technical and non-technical and the ability to work with diverse group of individuals in a professional environment.
• Ability to communicate both oral and written with client mid/senior management professionals.
• Ability to present status report in a senior management forum and ability to articulate and answer questions.
• Good Negotiation and interpersonal skills.
• Excellent customer orientation and communication skills.

Job Description

1. Attends to call from client regarding technical questions and problems.
2. Resolves client's dissatisfactions by initiating thorough investigation of complaint, evaluates findings, and responds as soon as possible to clients.
3. Collating diagnostic reports to be sent to doctors and clients.
4. Delivers reports and supplies to the laboratory.
5. Delivers reports that are printed from the main laboratory.
6. Collects samples from clinics upon requests and as per system or client service team.
7. Collates all samples from the Phlebotomists, packs, and handover to despatch riders on allocated timings.
8. Handover of samples to despatch riders in a timely manner.
9. Adhere to compulsory collection/ delivery rounds.

Requirements

1. Able to commit to 5.5 days work-week

2. GCE 'O' Level or equivalent
3. At least 1 year of experience in Client Service.
4. Has good command in English, both written and oral.
5. Strong communication skills.
6. Familiar with Microsoft Office.

• Manage and provide support to customers and managers
• Perform sales administrative and order management functions
• Handle customer enquiries and correspondences
• Liaise with various departments on planning, delivery, quality, engineering and registration matters
• Provide design and administrative support in marketing materials and corporate website
• Any other sales administration and marketing related duties as assigned

Requirements

• Min N / O / NITEC / Diploma in any courses
• Min 2 to 3 years of order processing / sales support exp

Salary range: $3K to $3.8K

Medical Device MNC

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Call Center Agent

Job Description:

• Japan MNC
• Basic up to $2300 + shift allowance + Flexi Benefits
• Shift Pattern - 8.30am - 8.30pm / 8.30pm - 8.30am, 12 hr rotating shift ( 4 days work per week )
• Annual Leave - 14 days +1 day each year, max 25 days
• Jurong East

Job Responsible:

• To provide technical troubleshooting support to customers on alarm issues in an effective and efficient manner.
• To monitor and respond to alarm signals within service level targets.
• To attend to customers' inquiries on products, accounts and services, and offer alternatives solutions to fulfill customer needs, ensuring total customer satisfaction.
• To gather customer feedback, identify problem trends and highlight to Team Leader & Supervisors for discussion, service enhancement and resolution of problems.
• To adhere to plan work schedule & be available for overtime during emergencies in short notice.

Requirement:

• Able to perform rotating 12hours shift work, 4 days a week
• 1 years' experience in fast-paced Call Center environment
• With basic computer knowledge may apply.

For consideration, kindly submit your CV to [email protected]

**Only shortlisted candidate would be notified**

LIM SIANG FAN R2199045

MTC Consulting Pte Ltd| EA Lic. No: 15C7752

Job Highlights:

- Career Progression & Company Sponsorship for EC Courses

- Friendly & Positive Work Environment

- Attractive Benefits

EARLY YEARS EDUCATOR

We are looking for an Educator who is responsive to the needs of young children. You are adept at creating a quality learning environment through the implementation of developmentally appropriate curriculum and programmes through the observation and assessment of the children's needs and developmental milestones.

In addition, you will play a key role in carrying out the Centre's initiatives and support its collaborative efforts with the community.

Responsibilities:

- Implement developmentally appropriate teaching, learning and caregiving activities aligned to the relevant curricula frameworks

- Implement classroom management strategies

- Collaborate with families and caregivers to enhance Centre’s programmes and services

- Implement outreach activities to promote Centre programmes and services

- Provide routine caregiving practices in accordance with standards and procedures

- Participate in professional development and service quality improvement activities

Requirements:

- Possess minimum ACEY / EY2

- Excellent communication skills to engage and communicate with children, parents and peers

Locations:

• Multiple locations

Working Hours:

- Rotating shifts

- 5.5 work week (1 working Saturday a month)

- 42 working hours per week

- 1 hour lunch break

- Centre operates from 7am to 7pm

Salary:

$2600 & above (salary will be remunerated according to experience and education)

Job Info:

• 6 days work week, 7am to 3pm or 3pm to 11pm
• Rotational Shift
• Islandwide
• Up $2600

Description:

• Responsible for all Service Crew duties and all operations matters
• Monitor staff performance and upholds disciplinary standard within the team
• Conduct on-the-job training for new joiners
• Participate and provide input for staff performance appraisals
• Provide support in team planning- scheduling and rostering
• Possess strong product knowledge and model excellent customer service
• Put in continuous effort& to motivate the team to deliver great service to customers and meet revenue target
• Prepare periodic stock take such as month-end stock take and stock ordering
• Appointed key holder role during store opening and closing and the duty supervisor on shift
• Manage and maintain the housekeeping for working station & area/storeroom
• Other administrative duties when assigned

Requirements:

• Minimum 2 years of relevant experience in the F&B Industry
• Good knowledge of stock inventory and people management
  

We regret only shortlisted candidates will be notified.

EA Licence No: 16C8004 (Elitez Pte Ltd)

EA Personnel Name: Tan Chin Yee Cindy
EA Personnel No: R23116373

Job Info:

• Basic $2,150 + Flexi Allowance $25 + $180 Allowance)
• Islandwide
• 6 Days work week / 7am - 3pm OR 3pm - 11pm

Description:
• Process customers' orders and cashiering duties
• Food preparation and Coffee Making
• Clear plate and tables after customers have consumed the food
• Wash up the dishes and cups that were used by customers

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

EA Licence No: 16C8004 (Elitez Pte Ltd)

EA Personnel Name: Tan Chin Yee Cindy
EA Personnel No: R23116373

Our client is specialized in Precision Surface Finishing Equipment.

Job Highlights:

• Location: Ang Mo Kio
• Working Days: 5-day work week
• Benefits: AWS & Bonus

Job Responsibilities:

• Machine servicing, installation and training
• Lapping and polishing machine operation

Job Requirements:

• Min, Higher Nitec / Diploma in Electrical or Mechatronics discipline graduates or any technical qualification in Precision Engineering
• Knowledge of Mitsubishi or Siemens PLC is added advantage
• Preferred candidates with minimum 2 - 3 years of working experience in Precision Engineering machine operation or machinery servicing
• Training will be provided

Responsibilities:

• Offer a professional, friendly greeting and engaging service
• Assist in monitoring the guests’ needs, check and coordinate special requests such as special menu requirements, cake or flower orders, tables’ requests, and promotional offers
• Allocate and check the table arrangement both prior and during service, ensuring special requests are met wherever possible
• Check on guests’ satisfaction, attend guests’ needs and comments with proper follow up with Manager
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• PC literate, well-organized, and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Responsibilities:

• Provide a one-stop General Insurance Solution to our customer
• Client Servicing includes attending to client's enquiries, assisting in obtaining the most competitive quotation
• Liaising with insurers for quotations, enquiries or requests from client and following up on quotations and policies
• Renewals Servicing includes following-up with clients on their renewals and coordinating with insurers accordingly
• Claims Servicing, includes advising clients, notifying insurers, following up on status till final settlement and case filing
• Set proper expectations for customers and resolving any customer issues
• Liaising with stakeholders, business partners and vendors in campaigning the product
• Develop new prospects and activities
• Client Servicing includes attending to all client's enquiries, assist in obtaining the most market competitive quotation that suits client's preference, budget and choice of benefits. Liaising with various insurers for quotations, enquiries or requests from client and following up for quotations and policies issuance.
• Renewal Servicing include following-up with clients for their insurance renewals and coordinating with insurers in placement of cover.
• 5.5 days work week

Any additional details not in this job description can be further clarified during the job interview.

Responsibilities:

• Client Servicing includes attending to all client's enquiries, assist in obtaining the most market competitive quotation that suits client's preference, budget and choice of benefits. Liaising with various insurers for quotations, enquiries or requests from client and following up for quotations and policies issuance.
• Renewal Servicing include following-up with clients for their insurance renewals and coordinating with insurers in placement of cover.
• Marketing Engagement
• 5.5 days work week

Any additional details not in this job description can be further clarified during the job interview.

• Working in a Manufacturing and Trading Company
• Handling customer inquiries and resolving issues via phone, email, or in-person.
• Processing orders, returns, and exchanges accurately and efficiently.
• Identifying and escalating priority issues to appropriate channels.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Collaborating with other departments to ensure customer satisfaction and retention.
• Handle ISO 9001 & 14001 requirements, including reject returns and back end
• Maintaining a positive and professional attitude towards customer at all times.

Job Requirements

• Minimum O level
• 2 to 3 years experience in Customer Support
• Working Location near Kaki Bukit MRT
• Monday to Friday (8.30 – 6pm)
• Salary $2500 - $3000
• 6 months Contract (depends on performance to renew contract or convert to perm)
• Start work immediately or within short notice

Interested applicants please send in your MS Word Resume. Shortlisted candidates will be contacted very soon. Thank you.

Description:

• Process customer orders / enquiries daily by email, fax, or phone call.
• Close follow up with business units on fixed / ad-hoc billing; generating monthly report and posting of invoices.
• Coordinate and correspond to customer/sales on the sales order status.
• Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.
• Handle export shipments for intercompany and direct overseas customers.
• Prepare the shipping document for Singapore and export shipment.
• Support in investigations of internal / external complains to identify root cause and provide solutions.
• Ensure hazardous substance license from customers are valid and adhere to the regulation set.
• Ad-hoc duties assigned by manager.

Requirements:

• Min. Diploma in any discipline
• Min. 3 years of exp in Supply Chain shipping

Working hours: Mon - Fri, 8.15am - 5.00pm

Location: West (Transport provided from Boon Lay, Jurong East, CCK, Outram, Bedok)

$3.5K to $4K

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Interested in working with animals and love taking care of them? Join us!

Build your career around your love in animals with Mastermark. We are a leading Wildlife Management Specialist based in Singapore. We have worked with many government and private organizations, and we are seeking several enthusiastic and animal loving individuals to fill role of an Animal Care Officer.

The Animal Care Officer will be handling husbandry care for supervised animals at one of the various animal care sites within Singapore based on a roster rotation. Transport will be provided to the respective sites from Choa Chu Kang MRT.

Your role includes but are not limited to:

• Distribute food under supervision and according to animal dietary requirements.
• Handle, restrain and move animals.
• Provide basic animal care (e.g. showering, nail trimming, ear cleaning)
• General Housekeeping (e.g. moving and arranging supplies) and related work.

Our Requirements:

• At least an 'O' Level qualification or equivalent.
• Good communication skills in English, both written and spoken.
• Completed handling course conducted by an accredited or approved training provider will be an added advantage.
• At least 1-year work experience or equivalent in animal husbandry/handling and care.
• Able to work on weekends and public holidays on a rotating roster basis.

Those with the following vaccinations will be a bonus:

- Rabies and Tetanus

- Japanese Encephalitis (JE) and Influenza

Benefits:

• Annual Leave
• Medical
• Dental
• Food allowance
• Phone allowance

For more information on Mastermark, visit https://www.mastermark.com.sg/

Front Desk Receptionist - Showroom

• Working Hours: Rotational Role
• (7:45am – 5:15pm / 6:30pm)
• Basic up to $2600 + OT + VB
• Location at : Central - Near Queenstown
• Showroom setting

Job Responsibilities
• Handle phone calls, answer general enquiries, take/pass messages to recipients.
• Greet, check in and announce customers’ arrival.
• Check visitors in and direct them to specific destinations.
• Responsible for incoming mails, parcels and front desk’s petty cash.
• Manage hardcopy filing of front desk’s monthly report.
• Coordinate with chauffeur on pickups and sending off customers.
• Summarise and verify retail transactions settlement for account use.
• Custodian for customer area’s cleanliness.
• General adhoc admin duties that may be assigned from time to time.

Requirements:

• Preferably with customer service experience.
• Candidates with hotel lobby or with flight attendant experience would be an added advantage.
• Preferred immediate starter.

For consideration, kindly submit your CV to [email protected]

**Only shortlisted candidate would be notified**

LIM SIANG FAN R2199045

MTC Consulting Pte Ltd| EA Lic. No: 15C7752

We are looking for a Psychologist to join our Therapy Services team at Rainbow Centre. The team aims to improve the quality of life of persons with disabilities through effective therapy and psychological services so that they can achieve their highest level of independence and lead thriving lives.

The Psychologist, working as part of an interdisciplinary team, will be responsible for the delivery of quality psychological services and may work across a variety of settings at Rainbow Centre (early intervention, schools, out-of-school hours care and community outreach services etc).

Key Responsibilities

1. Providing quality clinical services to our clients

• Using appropriate assessment tools to obtain data to identify therapy needs in a variety of cases
• Formulating care plans that are outcome-based and relevant to the goals identified for the clients through planning, implementing, evaluating and managing interventions.
• Facilitating individual and group interventions and employing evidence-based psychological interventions, as well as applying the process of collaborative exploration in the management of caseloads to deliver effective services.
• Complete specialist reports, case notes and other documentation, following professional guidelines and guidelines required by the organization.
• Prioritising and managing a caseload under supervision in accordance with organisation policy. The postholder will also complete specialist reports, case notes and other documentation, following professional guidelines and guidelines required by the organization.
• Participating in developing protocols and clinical guidelines to improve services in conjunction with the Lead Allied Professional/Principal Therapist.

2. Supporting strategy and planning effort

• Maintaining and monitoring client records related to service utilization in accordance to organisational and professional requirements, as well as inventories of equipment, materials and supplies.
• Ensuring the adherence of health and safety policy and all equipment are properly and safely stored and maintained for safe use.
• Participating in the development, monitoring and evaluation of outcome measures as appropriate in service area

3. Continuing professional development

• Engaging in and articulating reflection and evaluation in practice, including critically evaluating the impact of contemporary issues related to the profession and sector.
• Remaining up to date and compliant with all relevant legislation, organizational procedures, policies and professional codes of conduct in order to uphold standards of best practice.

Candidate Requirements

• Possess a Masters in Educational or Clinical Psychology. It is mandatory for all applicants to have completed a practicum experience during their Masters.
• Eligible for registration/Already registered with the Singapore Register of Psychologists.
• Prior working experience in a special education setting will be a definite advantage.
• Good communications skills to convey thoughts and ideas succinctly to various stakeholders, as well as to foster interdisciplinary collaboration to provide client-centric service and achieve best outcomes.
• Able to handle the physical demands of the role, such as lifting clients and equipment.

Service is at the heart of RC’s purpose and we seek to serve our clients with respect, dedication and compassion, understanding that we are entrusted by society to serve with excellence and the highest ethical standards. Join us if you share our passion and values.

suntec

up to 5.5K

• Front-line support for customer inquiries and serve as the in-house resource for the sales operation.*

• Provide day-to-day support to the sales team and customers*

• Order Processing in our Enterprise Resource Planning (ERP) System received via email, fax or phone including but not limited to order types such as outright purchases, Special Access Orders, and Consignment.*

• Manage Travel Stock program, ensuring compliance with Quality System*

• Generate, receive, inspect, disposition, and transact Returned Material Authorizations (RMAs) via Complaint Reporting and ERP systems *

• Maintain all master data management activities including but not limited to new customer set-up and modification, account alignments, Supplier Add Requests (SAR) and Business Partner management. *

• Manage Consignment requests and execution, ensuring compliance with all relevant legal and quality requirements *

• Maintain excellent customer relations *

• Ensure compliance with ERP, Quality Management System (QMS) and financial requirements with respect to documenting usage and billing activities.*

• Inventory Management for in-field locations, and in the warehouse including but not limited to cycle counts, receipt of incoming product, safety stock calculations, expiration management and other warehouse transactions.

• Manage quarterly Reconciliation scans for both Travel Stock and Consignment accounts utilizing SalesForce. Quarterly generation of audit packets ensuring inventory accuracy to the lot ID level and reconciliation of 100%.*

• Serve as backup for accounts payable processing in ERP.

• Act as frontline support for International Regulatory Audits; specifically serving as the GDPMDS governance under Singapore regulations.

• Generate and process Returned Material Authorizations (RMAs) via RMA/Complaint Reporting and ERP systems. *

• Support of Quality functions such as RMA inspection, Receiving inspection, and dispositions. *

• Management of RMAs in AssurX to ensure accuracy and timeliness.

• Adhere to the Company’s Quality Management System (QMS) as well as domestic and global quality system regulations, standards, and procedures. *

• Check quality records associated with the quality system(s) to assure accuracy and conformance with the approved format and standards.

• Maintain control and ready access of quality and archived record files.

• Periodically audit quality records to assure continuing compliance and that the appropriate procedures have been followed.

• Adequate and up-to-date Metrics reporting of all issues. Communicate any issues that impact QMS to upper management, presenting solutions as appropriate. *

• Maintain accurate record of required sales expenses, customer files and field sales reports, communicating required information as needed.

• Direct and indirect procurement via generating purchase orders for product from other subsidiaries (HQ), Third-Party Manufacturers, and other various vendors.

How to Apply:
send your resume to: [email protected] or Telegram me @jocelynchan

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence number : 99C4599
Personnel EA License: R1331820