Total 22,397 Customer Service job vacancies in Islandwide

Our client is a leading logistics service provider for restaurant chains around the world. Due to business needs, they are now recruiting a Customer Service Executive to be part of their Sales Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Customer Service Executive:

• Coordinate and execute order processing activities to meet customer requirements.
• Ensure accurate handling of special orders and timely resolution of customer complaints.
• Maintain effective communication with internal and external stakeholders.
• Record keeping, report generation, and document filing.
• Collaborate with teams to provide satisfactory solutions to customer issues.
• Address inquiries promptly via phone and email.
• Assist with sales billing reconciliation and handle returned delivery notes.
• Perform ad-hoc tasks as assigned.

Requirements:

• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• Manage accident reporting; Prepare accident report.
• Manage in all administration relating to motor claims, including but not limited to own damage claim, third party claim, total loss cases.
• Liaise with claims adjusters, surveyors, brokers, lawyers, car workshops, insurance company, other government bodies and service providers pertaining to motor claims, accident reporting and for claims settlement.
• Request and arrange driver insured to sign on related document before submitting to insurance company.
• Conduct regular case file review, follow up with insurance company for disbursement and liaise with accounts department.

https://www.candidateasia.com/viewResult.php?id=710

EA Licence No. 16C7962

• Assist the Senior Accounts Executive in the accounting duties
• Prepare Sales report on a weekly and monthly basis
• Prepare Sales Analysis - Per Store and By Product Category
• Filing and checking of completeness of stores closing reports
• Customer payment reconciliation
• Bank reconciliation
• Voucher reimbursements
• Voucher issuances
• Issuance of Purchase Orders

Setup Architecture and Design guidelines for the platforms across on-premise (GPC)
Develop Designs Frameworks, Work collaboratively with development team, technical lead and business analyst to determine technical direction and approach to system design and implementation
Coach and train project team members on Technical architecture processes and best practices
Analyze security vulnerability reports for Operating system, Middleware solutions
Plan operating system, middleware patching involving ATFM and
Work with Infrastructure partners (ATFM, GPC) to set up development, testing, and production environments
Proposes solutions that satisfy performance requirements; ensures test strategy validates performance requirements; tunes application performance issues
Recommendations to strategic plans and reviews; preparing and completing action plans; implementing production and quality standards; resolving problems; identifying trends; determining system improvements; implementing change.
Develops and maintains system documentation

Top 3 Core skills

1. Experience in Operational, Maintenance of solutions at On-premise, Cloud

2. Experience in setting up development, testing, and production environments at GPC and cloud

3. Experience in building/maintaining solutions running on Linux, IBM WebSphere, IBM Curam V7, IBM DB2, custom packaged applications like AngularJS, NodeJS, Docker container management, Kong API Gateway

1. Experience in AWS

2. Experience in managing DevOps

3. Experience in MEAN Stack

Summary:

• Mon - Sun 8am to 11pm on rostered arrangement
• 9.5hr / day including 1hr break
• 5 days / week (including public holiday)
• Hybrid arrangement by roster
• First 3 months in office for training
• Location: Marina Square

Job Description:

• Handle web-chat queries and inbound calls.
• Respond to customer emails.
• Update and record customer information in CRM.
• Investigate complex cases or complaints submitted by clients and provide solutions to the cases/complaints.
• Communicate effectively with clients and intermediaries to ensure a satisfactory resolution of the cases/complaints within a reasonable timeline.
• Provide regular reports on case resolutions to internal stakeholders and external clients.
• Review and enhance work processes with internal and external stakeholders to improve customer experience.
• Work with stakeholders to implement the enhanced work processes.

Requirement:

• Candidates with contact center or PSA experience may apply

Interested candidates kindly click the APPLY NOW button.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities. By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application. *We regret to inform that only shortlisted candidates would be notified.*

Gao Shan (Jane)

Registration Number: R23118568

EA License No: 06C2859 (MCI Career Services Pte Ltd)

Care Executive

Salary: $2300 to $3000
Working hours: Mon to Fri (8.30am to 5.30pm) | Sat (Occasionally, half day)
Working Location: Orchard Boulevard

Role descriptions:

• Looks after a group of elderly clients assigned with quality care & companionship
• Ensures clients follow the activities in the daily program
• Leads and participates in group activities with clients
• To Provide Personal care and hygiene, including Medication Reminders, Oral Feeding & Toileting, Manual transfer to and from wheelchair or geriatric chair
• Vital Signs Measurement and Monitoring
• Gives utmost care and passion towards clients and staff
• Fully committed to ensure safety in all activities
• Adheres to all administrative activities
• Follows all processes, procedures and guidelines
• Follows instructions to assist clients with simple exercises
• Prompt in reporting of incidents and deviations to Centre Manager
• Retains and expands of client base.
• Supports other Care Executives (teamwork)

Requirements:

• Relevant Healthcare experience
• Healthcare Assistant Certification preferred.
• CPR/AED certification is added advantage

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Responsibilities:

• Provide technical support and troubleshooting assistance to customers regarding refrigeration systems and equipment.
• Diagnose and resolve technical issues on-site visits.
• Collaborate with cross-functional teams to identify and implement solutions to customer problems.
• Provide training and guidance to customers on the operation and maintenance of refrigeration systems.
• Create and maintain documentation, including troubleshooting guides and technical manuals.
• Participate in product testing and evaluation to provide feedback for product improvement.
• Assist in the development and implementation of new products and features.
• Ensure customer satisfaction and provide excellent customer service.

Requirements:

• Bachelor's degree in Mechanical Engineering or related field.
• Prior experience in technical support or field service role within the refrigeration industry.
• Strong knowledge of refrigeration systems and equipment.
• Excellent communication and problem-solving skills.
• Ability to work independently and as part of a team.
• Willingness to travel as required.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Summary:

Salary package: $3000 - $3300 + AWS + VB
Working hours: Monday - Friday 8am – 5.15pm/8.30am – 5.45pm/9am – 6.15pm
Working location : Tai Seng

Job Responsibilities:

· Attend to sales enquiries from customers regionally and work closely with the operational team to coordinate on delivering of orders

· Ensure the availability of stock for sales and demonstrations

· Negotiate/close deals and handle complaints or objections

· Manage assigned customer accounts locally and in the region

· Process customers’ orders i.e. price quotation, checking of stock (current stock, incoming and outgoing shipment to customers) to ensure sales attainment, communication of Proforma invoices and confirmation of shipment schedules

· Be the point of contact to provide customers information on product pricing and stock availability

· Work closely with Logistics and Accounting departments to ensure smooth shipments of orders to customers Prepare documents such as Purchase Orders, Pick List for packing, Invoices, inventory checklist and other related documents

· Preparation of daily, weekly and monthly reports on sales

· Keep track on product information updates, product pricing, and dissemination of sales materials to distributors

Requirements:

· Minimum Diploma in business administration with at least 2-3 years’ experience in sales coordination/customer service in the FMCG sector preferred.

· Good in excel and able to do Pivot/ Vlookup.

· Able to multi-task, prioritize and good time management.

· Good shipping acknowledge will be advantageous Good administrative, organizational, and problem-solving skills. Excellent communication, sales, and customer service skills.

· The ability to multitask, work in a fast-paced environment, and meet deadlines.

· Current knowledge of industry trends and regulations.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only shortlisted candidates will be notified.

Lau Jie Xi - DT13

Registration Number: R21103272

EA Licence No: 16C8004 (Elitez Pte Ltd)

Service Technician (Home Appliance）

Salary: $2200 - $2900

Monday - Friday l Alternative Half Day Saturday

8:45am - 5:30pm / 9am - 1pm

Office Location: Genting Road - Geylang

Responsibilities:-

• Provides responsible service, repair and installation services to our customers in a professional manner
• Accurately diagnose, service, repair, and maintain product in optimum operating condition
• Reviews product performance and quality and communicate to Technical Director any downward shifts in performance and quality
• Perform testing and inspection on finished goods for quality issues and perform corrective actions
• Provide assistance and technical service requests to and by project clients
• Other duties as assigned by Technical Director and/or management
• Manage KDK quality claims
• Achieve department KPI

Requirements:-

1. Possess a valid Electrical Technician License.
2. Minimum Higher NITEC in Mechanical/Electrical/Electronics.
3. Possess Class 3 driving license
4. Knowledge of MS Office applications.
5. Experience in Electrical / Refrigeration trouble shooting is advantageous.

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

We are looking for a Contract - Long Term Call Centre Associate to outsource to our healthcare clients.

• Answering incoming and outgoing calls
• Book appointments via phone calls, faxes and emails
• Assisting in rescheduling, cancelling, re-booking and reminding of appointments when required
• Directing calls to internal and external stakeholders
• Handling and resolving complaints
• Providing call back service to callers

Job Requirements:

• Min N / O / A Lvl / Nitec

All qualified applicants, please send in your resume to:

[email protected]

Nicole Ang (Outsourcing Team)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C459

• Plan, supervise and implement the programme for the class in accordance with Centre’s policies and framework.
• Prepare the lesson plans, Conduct evaluation of lessons and Submit periodic reports.
• Classroom management.
• Ensure safety and hygiene of the children.
• Ability to work independently as well as within a team.
• Maintain good communication with the parents and Participate in parents’ discussion groups.

· Job Requirements:

• Minimum with a Diploma or Certificate in Early Childhood Care & Education - Teaching (DECCE-T or CECCCE), Diploma in Child Psychology & Early Education
• GCE 'O' Level credit in English with a minimum of C6 grading
• Good communication and interpersonal skills
• Have a passion in teaching young children.
• Possess excellent communication and interpersonal skill.
• Locations: East / North region

Check out www.abercare.sg for more details

Interested applicants may send in your resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

We are looking for SAP support consultant with FICO module experaince. Requiremnst as mentioned below:

• 7-9+ years experience in SAP FI module. Should have good experience in working in AMS (Support) projects with large clients, awareness on SLA based model, out of hours critical support coverage.
• Experience in working with complex interfaces between SAP and other ERP systems.
• Excellent understanding of FI/SD and FI/MM integration. And also, FI integration with external systems like portals, tax systems, stores etc.
• End to end configuration and development knowledge in FI including Treasury, Vertex, project systems, IS solutions – RMCA or SAP Retail and not pertaining to list only
• Expertise to troubleshoot errors encountered with BDC, IDOCS and other load programs.
• Mandatory Expertise in AP /AR, GL , Bank Accounting , Asset accounting , Controlling
• Must have excellent verbal and written communication skills, Analytical and Communication skills, Planning and Co-ordination skills
• Experience in handling month end, quarter end and year end activities

**We regret that only short-listed applicants will be contacted. **

GECO Asia values the data privacy rights of our customers, associates, partners and prospective applicants. We have a privacy policy that governs our collection and use of personal data in place. In conjunction with the PDPA act in Singapore, we have updated our Privacy Policy and Terms of Use to better clarify our collection and use of your personal information. The same can be found here (https://www.geco.asia/about/privacy-policy)

Note: GECO Asia is an Information Technology Consulting Services provider. We provide specialist IT and Digital Transformation specialist resources on a project (SOW) and/or permanent basis. We operate under a Comprehensive License offered by Ministry of Manpower, Singapore.

[GECO Asia Pte Ltd, Licence No. 07C4453]

[2 Venture Drive, #10-18, Vision Exchange, Singapore 608526]

• Provide overall admin and operational support
• Manage travel arrangements and events management for company
• General admin duties (raising purchasing requisitions and orders, office/pantry supplies, updating of directories and claims)
• General support on HR, Sales and Finance functions

Interested applicants, please email your CV to [email protected]:

Evelyn Xie Huijing | R1104549

Recruit Express Services Pte Ltd | 13C6614

Duties:

• Assist in website updates, operations and enhancements of school website and staff portal – such as UX/UI, SEO, housekeeping and management of content and issues with respective content owners and vendors.
• Aggregate, curate and publish new content ideas/content for our social channels – Facebook, LinkedIn, Instagram, Twitter, WeChat, YouTube.
• Research and share digital marketing trends for insights into new platforms, tools and content strategies to drive audience engagement and conversion.
• Support social listening or campaign analytics reporting to internal stakeholders.
• Assist in operations and liaison work for campaigns (spanning brand, and digital scope).
• Support the launch of the Brand Ambassador Programme (such as enrolment/engagement of ambassadors) and coordinate training.
• Assist in event coverage/support (such as Open House, ministerial visits and Convocation) and other ad-hoc duties.

Duration:

• Immediate to 14 Aug 2024

Location:

• Clementi

Working Hours:

• Monday to Friday, 8.30am to 5.30pm

Salary:

• $10/hr

Requirements:

• Diploma and above in areas such as Communications, Marketing, Business, and/or New Media.
• Good copyediting, writing and communications skills – craft, edit and proofread content well.
• Able to liaise independently with internal and external stakeholders (such as students, faculty, staff, agencies).
• Meticulous, proactive, fast and keen learner with strong follow-through skills and pays attention to detail.
• Knowledge of social media platforms and analytics/design tools (such as Sprout Social, Digimind, Canva and Photoshop) would be advantageous.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

While the campus is under construction, you may be deployed to Yishun Community Hospital (YCH), Khoo Teck Puat Hospital (KTPH), and Tan Tock Seng Hospital (TTSH). However, you will be working in the new Woodlands Health Campus once it is operational (estimated 2023).

Duties & Responsibilities

• Handle telephone and email enquiries from hospital staff
• Maintains the cleanliness of the pharmacy work areas, and prepare work areas for daily operations
• Supports the hospital by participating actively in the various activities organized by the hospital. Activities include QC, community projects, staff welfare and recreational activities and etc.
• Assist in processing of medication orders for inpatient and outpatient dispensing and supplies
• Assist in monitoring and maintaining inventory of stocks in the areas of work such as replenishing of stock in the pharmacy shelves
• Able to provide advice on the products kept in pharmacy
• Other duties as directed by the supervisors

Requirements

• Possess at least a GCE 'N' or 'O' levels, Professional Certificate/NITEC/Higher NITEC or Diploma
• Possess the ability to speak two or more languages / dialects will be an advantage (to liaise with dialects speaking patients)
• Computer literate
• Possess experience in frontline customer service preferred
• Possess the ability to work 3 rotating shifts, including weekends and public holidays

Please be informed that only application submitted through NHG Career Webpage (corp.nhg.com.sg/Careers), WHC Career Webpage (whc.sg/joinus), Jobstreet Singapore (jobstreet.com.sg), Singapore Medical Association (sma.org.sg), MyCareersFuture.sg, LinkedIn and WHC appointed recruitment agencies will be considered. If you are accessing this job posting from another recruitment channel, please visit the official channels mentioned above.

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

The position is required to perform the required procedures and steps to ensure that trades and positions of Derivatives Clearing and Execution (DCE) customers are valid, accurate and complete, statements are delivered to DCE customers on a timely basis, and applicable regulatory requirements and reporting are complied with.

Responsibilities

• To complete all assigned task and mandatory training within the stipulated time
• To adhere to the Bank’s Policies and DCE Standard Operating Procedures
• To complete all tasks with no operational risks/losses or control issues
• Support the post trade operations of the bank’s exchange traded derivatives agency business and deliver quality service to internal and external stakeholders
• Complete the assigned post trade operational tasks accurately, timely and in accordance with the standard operating procedures. The tasks, among others include TOP-day trade validation, exchange and broker reconciliation, position close-out and transfers, futures and options expiry/exercise/assignment, physical delivery, large position reporting, and funding related activities such as processing of margin deposits and withdrawal
• Handle queries from internal stakeholders and clearing brokers, exchange and regulators, within the stipulated service level agreement
• Ensure all internal controls and standard operating procedures are complied with at all times
• Involve and undertake ad-hoc tasks and project in support of the development and implementation of new systems, products, market initiatives or customer requirements
• Continuously review and monitor processes and workflow for improvement in efficiency and productivity
• Assist the Team Lead in leading and managing a team of employees to achieve the team's goals and objectives
• Communicate effectively with team members, the Team Lead, supervisors, and other stakeholders

Requirements

• Degree or Diploma holder with at least 5 years of relevant working experience in exchange traded derivatives clearing and settlement, preferably in a futures brokerage or investment banking operations environment
• Experience in middle / back-office with broad understanding of banking products and the hands on in reviewing process and procedures for improvement will be an advantage.
• Sound banking, financial, compliance, control and regulatory knowledge.
• Experience in supporting the development/enhancement of systems and process / workflow
• Strong communications and interpersonal skills for effective communication with internal stakeholders, exchange, clearing brokers and regulators
• Demonstrate leadership capabilities to mentor, motivate and inspire team members
• Able to work on Singapore Public Holidays and on Saturdays where there is month-end processing, on a rotation basis
• Able to work on shifts

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

While the campus is under construction, you may be deployed to Khoo Teck Puat Hospital (KTPH) and Admiralty Medical Centre (AdMC). However, you will be working in the new Woodlands Health Campus once it is operational (estimated 2023).

Duties & Responsibilities

• Register patients for consultation
• Attend to queries from both internal and external customers
• Render assistance to patients when necessary
• Collect payment for services rendered and accountable for payment collected
• Provide financial counselling to patients
• Assist with appointment scheduling for patients' follow up

Requirements

• Possess at least a GCE 'N' or 'O' levels, Professional Certificate/NITEC or Diploma
• Possess the ability to speak two or more languages / dialects will be an advantage (to liaise with dialects speaking patients)
• Computer literate
• Experience in frontline customer service is preferred
• Possess the ability to work 3 rotating shifts, including weekends and public holidays

Please be informed that only application submitted through NHG Career Webpage (corp.nhg.com.sg/Careers), WHC Career Webpage (whc.sg/joinus), Jobstreet Singapore (jobstreet.com.sg), Singapore Medical Association (sma.org.sg), MyCareersFuture.sg, LinkedIn and WHC appointed recruitment agencies will be considered. If you are accessing this job posting from another recruitment channel, please visit the official channels mentioned above.

Job Descriptions:

• Prepare source data for entry into bank’s core system by compiling and sorting information.
• Resolve deficiencies by using standard procedures.
• Update data into core banking system as a maker.
• Check the accuracy of data entered against source document as a checker.
• Upload / archival of source document
• Perform other duties, such as signature verification, report checking, account closure or as directed by the manager.

Period

• 6 months

Location:

• Raffles Place

Working Hours:

• Monday to Friday, 9am to 6pm

Salary

• up to $2700

Job Requirements:

• GCE “A” Level or Diploma. Previous experience in data entry or similar position will be an advantage
• Team player and able to analyse issues independently
• Basic software knowledge, Microsoft words/excel
• Fast and accurate typing skills
• Meticulous and give attention to details
• Organization and time-management skill

In lieu of physical interviews, we will be conducting virtual interview, i.e. Skype/WhatsApp/Facetime/Zoom

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

This is a 12 months contract assigned to our client

Work Location: To be confirmed

Salary Range : $7,000-$9,500

Job Description

1. Setup Architecture and Design guidelines for the platforms across on-premise (GPC)

2. Develop Designs Frameworks, Work collaboratively with development team, technical lead

and business analyst to determine technical direction and approach to system design

and implementation

3. Coach and train project team members on Technical architecture processes and best practices

4. Analyze security vulnerability reports for Operating system, Middleware solutions

5. Plan operating system, middleware patching involving ATFM

6. Work with Infrastructure partners (ATFM, GPC) to set up development, testing, and

production environments

7. Proposes solutions that satisfy performance requirements; ensures test strategy validates performance

requirements

8. Tunes application performance issues

9. Recommendations to strategic plans and reviews

10. Preparing and completing action plans

11. Implementing production and quality standards; resolving problems; identifying trends; determining

system improvements; implementing change.

12. Develops and maintains system documentation

Top 3 Core skills

1. Experience in Operational, Maintenance of solutions at On-premise, Cloud

2. Experience in setting up development, testing, and production environments at GPC and cloud

3. Experience in building/maintaining solutions running on Linux, IBM WebSphere, IBM Curam V7, IBM DB2,

custom packaged applications like AngularJS, NodeJS, Docker container management, Kong API Gateway

Other skillsets

1. Experience in AWS

2. Experience in managing DevOps

3. Experience in MEAN Stack

The candidate must be proficient in Mandarin, to liaise with Mandarin speaking clients.

Work Experience

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.

• Knowledge of ITIL processes and practices.

• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.

• Strong technical knowledge of desktop operating systems, applications, and hardware.

• Excellent problem-solving and troubleshooting skills.

• Strong communication and customer service skills.

• Ability to work independently as well as in a team environment.

• Flexibility to work outside of normal business hours, if required.

Education Requirement

• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) is a plus.

Working Hours:

Mon to Wed (Pioneer Road - 8am to 5pm)

Thurs to Fri (Macpherson- 8am to 5pm)

We are in the lookout for candidates who is passionate about nature to be part of Prince's Landscape as a Gardener. Even if you do not have the experience in a role like this, on the job training will be provided.

Job Functions:

• Watering of plants as necessary to ensure proper hydration
• Removing weeds from garden beds to other areas to maintain a clean and tidy appearance
• Performing basic pruning tasks to promote healthy growth
• Clearing horticultural waste such as dead leaves, branches, and other debris
• Perform any other ad-hoc related duties when assigned

Job Requirements :

• No experience is required for this role
• Passion for outdoor with nature
• With relevant WSQ certifications will be an added advantage

Why Join Us

• We thrive in being dedicated to culture of EXCELLENCE
• PASSIONATE in what we do
• Growing to strong as a TEAM through collaboration

We apologize that only shortlisted candidates will be notified

Service Delivery Manager (Biometrics, Data Centre)

Job Description & Requirements

Our esteem client is looking for a Service Delivery Manager

The Service Delivery Manager ensure service delivery meets quality standards and identifying areas for improvement, and implementing corrective actions as necessary

Responsibilities:

• Good in Managing service delivery budgets, including resource allocation, cost management, and revenue forecasting.
• Experience in handling Project Budgeting, Delivery, Scheduling and Management.
• Good in Client, Vendor and Stakeholder Management.
• Managing Service Delivery Contracts with customers. Negotiating terms, ensuring compliance with contractual obligations, and managing customer expectations
• Involved in Service Delivery Management.

Requirements:

• Strong in Service Delivery Management.
• Knowledgeable in IT infrastructure, system and networking.
• Experience in Managed Service Scheduling, Budgeting, Delivery and Management.
• Experience in handling Biometrics and Data Centre Management.
• Demonstrated Service Delivery Management and Project Management.
• Demonstrated experience in Managing service delivery budgets, including resource allocation, cost management, and revenue forecasting.
• Min. 5 years of Service Delivery Management.
• Good Degree in Electrical, Electronic Engineering

We respect your privacy and all communication will be treated with confidentiality.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

We regret only shortlisted candidate would be contacted.

LEE SOO HONG (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

The candidate will be key point of contact for our customers to fulfil orders as well as to liaise with the warehouse to ensure that shipments are processed timely and accurately. All candidates will be analytical and customer service-oriented.

Job Responsibilities

• Will be required to support the achievement of meeting customers’ KPI by providing high quality customer service. Effective communication with up and downstream stakeholders e.g. clients, warehouse operations, carrier brokers and other offices/facilities is essential
• Follow up with customer inquiry and provide information about services, products and to process orders
• Order creation and customer account management in SAP/WMS
• Backorder and returns management
• Coordinate with the warehouse team to ensure that operational tasks are met:
• Receiving: ensure all documentation is verified and processed appropriately, in an accurate and efficient manner, while respecting all QA or legal liability requirements;
• Order Processing: ensure all orders are processed accurately and in a timely manner and according to the client’s specific requirements;
• Shipping: To coordinate with internal and external stake holders to ensure all shipping documents are provided accurately and timely
• Complaints and returns management
• Adjustments: ensure inventory integrity by processing authorized inventory adjustments
• Process all documentation associated with the movement of our clients inventory into and out of the facility according to client requirements, and in an accurate and timely manner
• Perform clerical duties such as filing and reporting
• Document, investigate and resolve all customer concerns in a timely fashion;
• Drive prompt and professional communication at all times for both internal and external customers;
• Document all shipping errors on the required documentation with accuracy and attention to detail;
• Other duties as assigned to you from time to time by the company.
• Observe and comply with standard operating procedures
• Observe and comply with warehouse health & safety guidelines

Job Requirements

• Possess 3-4 years of Contract Logistics/3PL/Healthcare industry experience and/or 2-3 years of customer-service related role experience
• Possess excellent communication (written/verbal) and presentation skills
• Require strong problem solving, organizational and time management skills, including the proven ability to work in a fast-paced environment with time-sensitive deadlines
• Proven ability to work well both independently and as part of a team required.
• Proficient in computer usage, working knowledge of WMS or SAP and MS Office.
• Possess working knowledge of order entry systems and warehouse management syste

Job Description:

• Represent as a front-line support staff
• Assist and guide patients on how to use the self-service kiosk
• Counter duties – Patient registration / Schedule appointment
• HealthierSG duties
• Assist with crowd control
• Any other ad-hoc admin or customer service duties as assigned

Job Requirements:

• Min N/O level and above
• No working experience is required as on-the-job training is provided

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)