Total 2,134 Customer Service job vacancies in Jurong East, North East

We are seeking a dynamic and self-motivated Business Development Executive to join our team. This position offers the ability to maintain, develop relationships with key customers and manage the promotion and strategic sales. You will be responsible for discovering and pursuing new sales prospects and maintaining customer satisfaction.

Do you have a strong sales background and demonstrated sales success? If so, this may be the opportunity for you.

Responsibilities : -

• Responsible to achieve sales target and increase market share
• Actively prospect sales leads and secure potential new clients
• Develop and nurture strong client contacts and positive relationships with key accounts
• Ensure successful sales retention by proactively forging strong relationships with clients
• Manage a portfolio of assigned accounts to achieve success and retain existing customer
• Develop a strategic approach to provide solutions to customers

Job Requirements : -

• Minimum Degree in any disciplines
• Minimum 1 year of Sales Experience in any industry, preferably in logistics industries
• Experience and knowledge in Supply Chain Management will be an added advantage
• Ability to understand customers’ perspective and think win-win
• Excellent communication and interpersonal skills
• Good presentation skills and negotiation skills
• Team player, passionate and self-motivated and a results-driven approach
• Possess own vehicle is preferable

Responsibilities

1. Deliver back or feet massages
2. Maintain cleanliness and presentation of equipment and inventory of products
3. Acknowldge and respond to relevant customer queries, needs and expectations
4. Uphold hygiene standards and follow health and safety regulations
5. Assist in reception duties as and when required.

Requirements

1. Experience as massage therapist
2. Good communication and customer skills
3. Positive attitude

KEY RESPONSIBILITIES

• Maintain customer satisfaction through face-to-face interactions, phone calls and emails
• Effectively manage a large volume of incoming calls and emails
• Effectively resolve customers’ problems through strong and clear interpersonal dialogue
• Skilfully and calmly manage difficult and angry customers
• Liaise with third-party service contractors for appointment scheduling and spare parts
• Data entry for customer information, feedback, complaints and warranty cards
• Provide after-sales support to sales personnel

SKILLS & QUALIFICATIONS

• Min GCE 'N/O' level, preferably with 2 years of relevant experience in a call centre environment
• Proficient in spoken and written English
• Strong people-handling skills and a keen listener
• Pleasant and strong personality, able to withstand difficult customers
• Ability to multi-task and manage time effectively
• Able to adapt/respond to different types of customers
• A team player with a positive service mindset
• Proficient in MS Office applications
• Knowledge in spare part management will be an advantage

Key Responsibilities:

• Plan and deliver engaging lessons in line with the curriculum to enhance students’ proficiency in Mathematics / Science.
• Customize lesson plans according to the needs and learning styles of individual students.
• Provide constructive feedback and monitor the progress of students, adjusting teaching strategies as needed.
• Prepare students for exams such as PSLE, GCE O/N-Level, and internal school tests/exams.
• Foster a positive and encouraging classroom environment that motivates students to achieve their goals.
• Communicate effectively with parents or guardians to update them on student progress and address any concerns.
• Stay updated on the latest teaching methods and educational resources to continuously improve the learning experience.
• Assist in curriculum development, when necessary, to meet the evolving needs of students.
• Offer one-on-one or small group tutoring sessions to reinforce concepts and provide additional support.

Job Requirements:

• A degree in Sciences, Engineering, Education, or a related field (preferably).
• Previous experience in teaching or tutoring is an advantage.
• Familiarity with the Singapore school curriculum (MOE syllabus).
• Strong interpersonal and communication skills.
• Patience, enthusiasm, and a genuine interest in helping students achieve their academic goals.
• Ability to teach students across different age groups, from primary to secondary.
• Able to work on evenings and weekends to accommodate student needs.
• Commitment to at least one academic year to ensure continuity and consistency in student learning.

Benefits:

• Opportunities for professional development and career growth.
• Supportive and collaborative work environment.
• Materials and resources provided for effective teaching.

How to Apply: Interested candidates are invited to submit their resume, along with a cover letter detailing their teaching experience and philosophy. Shortlisted candidates will be contacted for an interview.

Business Development

1. Generate new inquiry from prospects

2. Provide technical selection & propose a sell quotation

3. Receive order confirmation from prospect and place order

4. Receive the goods from forwarder and deliver to project site

5. Collect the payment from customer

After sales service

1. Generate new inquiry from site visit on install base

2. Promote after sales service & propose a servicing

3. Receive order confirmation and place spare parts order

4. Receive spare parts and engage with sub-contractor for site work.

5. Job closing

SALES MANAGEMENT

1. All quotation needs to record down in master quote serial number

2. All costing need use standard costing template

3. All official quotation needs to convert to pdf and send a copy

4. All native file need to save in share folder

SALES STRATEGIC

1. Monthly meeting on sales performance with project list and customer visit record;

a. Sales performance on project list

b. Order execution & job status

c. Forecast for monthly sales.

ORDER EXECUTION

Approval on quotation value, minimum gross margin & issue purchase order need to follow approval matrix.

• Basic Salary + High Commission + Variable Performance Bonus (earn up to $4000)
• 5 days/6 days work week
• Medical Benefits
• Staff Purchase Discounts

(1) Service Technician (Home Appliances)

KEY RESPONSIBILITIES

1) Provides after-sales technical service on the breakdown, troubleshooting and repair of home appliances (Fridge, Washing Machine, Wine Chiller, etc)

2) Attend to walk-in customers for technical support

3) Handle customers’ enquiries on technical issues

4) Follow up on outstanding issues in a timely manner

5) Spare parts ordering and control

KEY REQUIREMENTS

1) NITEC/Diploma in Electrical/Mechanical Engineering/Air-conditioning & Refrigeration

2) Knowledge & skills in refrigerators, washing machines and other home appliances servicing and repairs

3) Team player, Trustworthy, Customer-oriented and Attention to detail

4) Process class 3 driving licence will be an advantage

5) Computer skills with MS Office applications knowledge

6) Team player, Trustworthy, Customer-oriented and Attention to detail

Job Description

• Loading and sorting of packages at warehouse prior to delivery
• Perform timely pickups and deliveries (including COD) of shipments for the company-assigned areas
• Perform on-road audit & submission of shipping documents as well as delivery status updates (e.g. POD) via company’s mobile app

Job Requirements

• Need to be familiar with Singapore roads
• Ability to walk, lift and carry heavy items for extended periods.
• Able to read and converse well in basic English to liaise with customers as well as prepare documentations
• Willing to work 5.5 days as well as extra hours when needed
• Unable to drive company van home; start and end your day at Changi South warehouse

Company Benefits

• Family-like working environment
• Structured progression pathway and development opportunities
• Provide comprehensive group insurance and medical benefits

Job Responsibilities

Be proficient in Salon Software Beautesoft or WESS

Greet customers with a positive, attentive, helpful, and friendly attitude.

Managing the daily operations including appointment making and serving customer

Ensuring that the premise is tidy and clean

Monitoring and managing stock

Keeping records of cash inflows and outflows

Meeting and greeting guests upon arrival.

Requirements:

Able to converse well in English and Mandarin.

Good verbal communication skills .

Fluent in English and Mandarin

Friendly and warm personality

Tidy and organized

Singaporean or PR are welcome

Join a dynamic education provider leading the way in Robotics, STEM, Coding, and Artificial Intelligence.

We are looking for a Customer Service Executive to manage daily operations at our Jurong East education centre, with occasional support at our Punggol branch.

This role is ideal for someone who enjoys assisting students and parents in a tech-forward environment.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: We handle the logistics while you focus on presenting your best self.
• Clear Communication: Timely updates and guidance throughout the application process.
• Personalized Advice: Leverage our expertise to highlight your strengths and secure the role.

Key Responsibilities:

• Manage walk-in, phone, and email enquiries from students and parents.
• Maintain accurate records and documentation.
• Support the scheduling of classes and handle administrative tasks.
• Assist trainers and ensure coordination between staff and students.
• Occasionally travel to other branches for meetings or to cover staff.
• Work on weekends, as these are our busiest days.

What We’re Looking For:

• Excellent customer service skills and a positive, approachable attitude.
• Strong organizational skills and the ability to multitask.
• Proficiency in English (spoken and written).
• Experience in customer service or admin roles is a plus.
• Familiarity with MS Office (Word, Excel) and Google Drive.
• Willing to work on weekends and travel between centres when needed.

Working Hours:

• 5½ Day Work Week:Weekdays: Monday, Thursday, Friday (1:00 PM – 8:00 PM); Tuesday (1:00 PM – 4:00 PM).
  Weekends: Saturday & Sunday (8:30 AM – 6:00 PM).
  
• 1-Hour break on weekends and 30-minute breaks on weekdays (except Tuesday).

Why Join Us?Be part of a team where your customer service skills are valued and where you can make a real difference in students’ lives.

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

1. Responsible for arranging all of the incoming shipments, including prepare purchase request, estimated landed cost, purchase order.

2. Track the incoming shipment status and timely update to sales team/customer, prepare VAT/import documents for clearance purpose.

3. Responsible for communicating and connecting with the factory, and coordinating the shipment of goods; manage of custom clearance agency and ensure goods will be clear out in time without additional charge, dealing with warehouse team for import shipment unloading and goods receiving.

4. Sample request from supplier, prepare related data and submit into system, track the sample status.

5. Conduct statistics on the foreign trade receipt ledger and follow up on the payment status of orders.

6. Warehouse management, manage daily warehouse movement, ensure warehouse goods are in good condition, physical stock is always same with ERP system.

7. Processing purchase order from customer including record in ERP system, arrange delivery, checking the payment status and follow up regularly with seller/customer.

8. Coordinate with warehouse team for outbound activities, ensure warehouse team picking and packing as our delivery request.

9. Manage the delivery service, ensure customer ordered goods deliver to customer with good condition, meet requested delivery time and other requirements.

10. Assist seller on monitor inventory movement and order status, remind seller for slow moving stock and help to follow up with customer for repeat order status.

11. Complete other transactional tasks assigned by superiors

Requirements:

1. Bachelor's degree or above,

2. Graduates majoring in logistics management, international trade and Business English are preferred.

3. Priority given to those with experience in tracking large customers, foreign trade, and freight forwarding.

4. Proficient in English, familiar with daily communication foreign languages, able to communicate fluently with foreign clients.

5. Proficient in using office software such as WORD, EXCEL, PPT, etc;

6. Have a spirit of teamwork and mutual assistance, and be able to closely cooperate and collaborate with relevant departments.

7. Clear, meticulous, and organized thinking.

8. Hard working, strong sense of responsibility, positive and upright attitude.

Job Highlight

• Basic Salary + High Commission + Variable Performance Bonus (earn up to $4000)
• 5 days/6 days work week
• Medical Benefits, Insurance Coverage
• Staff Purchase Discounts

Responsibilities:

• Attend to customer request and enquiries on Computer Components / Repair Service / PC Customisation
• Recommend the ideal Computer Components to customer according to their individual preference through knowledge sharing
• Maintain good relationship with customers to build customer loyalty
• Basic housekeeping of work area
• Assist in retail operations, e.g. stock take
• May be required to be involved in Trade Fair and related events

Knowledge & Skills:

• Possess good communication & interpersonal skills and is a team player
• Presentable disposition & well-groomed
• Retail sales target achievement
• Customer relationship management – maintain and create new customer profile
• Ensure inventory management for individual counter
• Ensure excellent customer service is given to the customers (e.g. product knowledge)

Job description

• Marine Service & Application Engineer
• Responsible to service and deploy the innovative telemetry Solutions in marine applications.

Responsibilities:

• Create clear and attainable project plan, objectives and build project requirements
• Good in managing project constraints such as projects scope, time, budget and quality
• Active in communication such as status reporting, risk management, escalation of issues that cannot be resolved in the team
• Able to troubleshoot, investigate and provide service and evaluation on those technical issues arise
• Ensure the projects are delivered within budget, on schedule and within scope to meet all requirements for the stakeholders
• Select the right electrical and mechanical components used in a project
• Propose electrical circuit and mechanical units required for a project
• Propose solutions based on GA, P&ID and vessel details that provided by customer.
• Provide remote service support to customer.
• Produce well written and analytical technical report for presentation
• Constant sourcing of qualified contractors and service agent in the region

Requirements:

• Diploma/ Degree in Electrical, Mechanical, Automation, Marine or equivalent.
• Minimum 3 years’ experience in testing and commissioning products in the marine, offshore and oil & gas industry.
• Knowledge in fuel line piping and flow computing.
• Knowledge in PLC, HMI, marine communications, IT networking and common industrial protocol will be an advantage
• Experience in managing local and overseas project
• Frequent travel to monitor projects overseas in remote area and in the marine environments.
• Aptitude to acquire new skills, technical and product knowledge.
• Strong analytical, project management and strategic thinking skills
• Good interpersonal and communication skills
• Familiar with all types of Flowmeter is an advantage

1 year contract through employment agency payroll

This role involves supporting the Development team, ensuring app runs smoothly, conduct health checks, recovery and other related tasks

Requirement:

• Singaporean
• Must have Intermediate knowledge and good hands on experiences using SQL
• Min. basic experiences in Linux/Unix
• Must be able to commit to working shift hours, even on night shift, weekends and public holidays
• Need to pass Hackerrank assessment and demonstrate proficiency in SQL and Linux during the technical interview
• Degree in IT or Computer Science
• At least 1 year working experience in IT
• Need to have eagerness to learn and perform with commitment
• Willing to serve 2 months notice if join to work in this project

Work Location: Changi Business Park
Monthly salary inclusive of allowance: $3300 to $4200 (company does not offer bonus)

Below is the Shift Timing (Working 5 days a week, involves rotating shift and support including night shift, weekends and public holidays)

• Morning shift: 6am to 3pm
• General shift: 9am to 6pm
• Afternoon shift: 2pm to 11pm
• Night shift: 10pm to 7am

Transport is claimable - before 7am (for morning shift 6am to 3pm), after 11pm (afternoon shift 2pm to 11pm)

Junior L2 Production Support (Java-base)

• Experience in Unix commands, SQL queries
• Recent experience in working with Java J2EE applications
• Experience in application support role for min 1 years for support or Developers willing to learn with good knowledge of Java, Unix, SQL
• Experience in programming languages such as JAVA/J2EE.
• Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell
• Knowledge of Job scheduling, MQ setup, C:D setup experience is a plus
• Exposure to banking industry is a plus
• Dynamic individual with thirst to learn
• Strong team player with excellent inter-personal skills
• Ownership oriented and ability to meet SLAs with no compromise on the quality of the work

Location: East

Mon to Fri 9am to 6pm

Salary: $2500 to $3300 depends on experience

Work life balance-Go back home on time

Training provided

Job Description

• Supporting role for Sales team.
• Processing purchase orders and expediting delivery schedules
• Interact, engage and/or respond directly to customers’ needs & requirements.
• Occasionally required to visit valued customers along with our sales persons to co-address critical business related issues such as ordering management, forecasting, pricing and so forth.

Requirements

• Able to communicate in both Mandarin and English fluently to liaise with customers
• Cheerful personality
• Able to start work immediately
• Fresh/Entry level welcome as training provided

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at [email protected]

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

Requirements:

1)Minimum ITE Certificate with Merit in Engineering or Diploma/ Degree in Mechanical Engineering.

2)Minimum 3 years of relevant chiller experience.

3)Preferably Singaporean or SPR.

4)Able to guide and troubleshoot HVAC faults especially modular screw chillers, centrifugal chillers and absorption chillers.

5)Good communication skills both verbal and written as well as preparing service reports.

6)Has a good safety mindset and displays good WSH behaviour.

7)Short term working at overseas maybe required.

Job Responsibilities:

1)Schedule maintenance activities for chillers systems, keeping track of maintenance works with follow up actions for chillers.

2)Ensure all maintenance works are carried out according to prescribed checklist and schedule.

3)Responsible for testing & commissioning/ fine tuning of new chiller with minimal guidance, such as coordinate project execution at site, witness FAT and conduct SAT to ensure the chiller operating conditions according to target performance.

4)Ability to interpret as-built documents, schematic drawings, technical documents as well as analyze operating data from chillers and know how to identify and repair any issues that arise.

5)Responsible for on-site management of the chiller overhaul/ repair works and supervise subcontractor work; effectively control the service quality and progress.

6)Preparation of service report for each service assignment.

7)Assuage dissatisfied customers on service issues such as provide propmt and effective resolution to technical problems on chiller and recommend preventive measures.

8)Preparation of risk assessments prior and ensure safety procedures and conduct during service and repairs.

9)To ensure all works carried out safely and /or in accordance with safety procedures.

10)Any other tasks, when required by Department Manager.

Job Info:

• Salary: Basic up to $4700 + AWS + VB + Transport Allowance
• Working Hours: Monday - Friday (9am - 5:30pm)
• Location: Expo MRT

Job Scope:

• Prepare quotations for services and spare parts in response to customer inquiries
• Execute service tasks, including in-house repairs and on-site commissioning, for a range of gas and water quality analyzers, CEMS, and AQMS
• Diagnose analyzer issues and advise customers on optimal solutions, adhering to company's standard procedures and safety protocols
• Cultivate and maintain strong customer relationships while delivering high-quality service support
• Collaborate with customers to address service concerns and resolve technical issues effectively
• Assist project teams in conducting Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT) for projects
• Identify opportunities to secure new preventive maintenance contracts
• Conduct product training sessions for end-users and distributors

Requirements:

• Degree in Engineering (Mechanical, Environmental, Science, Electronics/Electrical Engineering or equivalent qualification)
• Preferably 3 - 5 years of working experience or more in the analytical instruments or related field
• Knowledge of gas analyzers, CEMS, AQMS, and water quality analyzers would be advantageous
• Must have field service engineer experience. Technical competence in air/gas & water quality analytical instruments. Exposure to process & environmental monitoring equipment
• Customer-oriented with a positive attitude

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

Job Description:

• Troubleshoot, installation, and commissioning industrial generators, marine engines, electrical systems, and equipment to ascertain the cause of malfunction or breakdown
• Offer alternative solutions to problems and provide relevant costing should replacement of parts be required
• Assist in conducting testing of the company’s products
• Ensure adequate after-sales service by performing regular servicing and maintenance on marine engines and/or generators assigned
• Provide technical assistance and advice to both sales personnel and customers
• Assist the service engineers to co-ordinate, scheduling, and planning service activities
• Ensure that all service records are updated by preparing and submitting service reports promptly upon completion of every servicing assignment
• Provide proper technical reports for work done including fault findings, causes, prevention, and rectification
• Keep the work areas always clean and carry general maintenance of facilities within the work premises as and when required
• Comply with all ISO documentation requirements and ensure procedures are adhered to
• To perform other duties as and when assigned

Job Requirements

• Min Nitec Electrical/Mechanical Engineering
• Min 3 years of relevant experience in a similar industry
• Able to communicate in English is a must
• Good computer skills in MS Office

Happy Tutors Learning Centre is an education centre that aims to provide the highest quality of bespoke education services to our students. In our student care, we are focused on the quality of character building as well as academic excellence in order to best help the students. We are also committed to contribute back to the society and are registered as a Social Enterprise, a membership of the Singapore Centre for Social Enterprise (Raise).

This is where students EVOLVE into greater persons.

Job Description

• Provide a holistic programme with a strong emphasis on social values and character building.
• Guiding of school homework and the discovery of new knowledge for students to achieve academic excellence.
• Maintain an open communication with parents with regards to their children’s development.
• Ensure the safety and security of the children at all times.
• Be great team player amongst the centre colleagues.
• Have a positive attitude.
• Handle any other ad-hoc duties as assigned by the Supervisor.

Applicant Requirements

• Minimum O Levels.
• At least 1 year experience in student care or student-related activities.
• Good communication skills is a priority.
• Good work ethics and knowledge.
• Have patience and understanding of children's behaviours and psychological needs.

Location: 609 Bedok Reservoir Road

Working Hours: Mondays to Fridays 12pm to 6pm (any 2 days)

Interested candidates please apply.

At Brave Feats, we believe in nurturing children to be joyful learners. We are looking for student care teachers who are passionate and believe that every child is precious. Come join us if you want to make a difference to our children!

Apply via https://bravefeats.community/careers/ (attached resume). We will go from there (:

If this is NOT you, please feel free to pass it on to someone you love/know! THANKS!

❤️

Job Description

1. Perform hands-on Marine/ Electrical / Mechanical / Chemical / ervice & Maintenance and Repairs of Equipment / Instruments on outdoor field, canal, undergound, confine space, underwater, marine coastal

2. Involves working onboard vessel /work boat, canal, underground, river and field sites

3. Involve in integration of instrument / computer devices, programming, setup, configuration, testing and commissioning of remote access and control application.

4. Involve in instrument calibration, knowledge in chemical reagent

5. Planning maintenance schedule and product service report / analysis report / Maintenance Report

6. Involve in Ad-Hoc assignments as and when required

7. Willingness for Standby duties or work after office hour or during weekend and Public Holiday

Requirement:

1. Possess positive attitude to learn, has initiative and independent

2. Relevant educational qualifications in Marine/ Electrical / Mechanical / Structure Engineering (Degree/Diploma/ITE/NITEC)

3. Willing to do field work (outdoor sites, onboard vessel /workboat, underground, canal, water coastal, etc.)

4. Team player

5. No prior experience may also be considered.

6. Confident in Marine Environment

7. Self-driven and motivated individual with critical thinking skill

Interested applicants, please email detail resume to [email protected]

Regret to inform only shortlisted candidates will be notified

About The Role

- Provide an integrated continuum of services for clients experiencing Family Violence which includes:

- Casework management and counselling service for clients with medium to high risk Family Violence

concerns

- Intake and risk assessment of cases

- Planning, implementing and evaluating programmes to meet clients’ needs

- Group work ( support and psychoeducation groups )

- Community outreach and community development in combating Family Violence

- Networking and Capacity building initiatives to enhance stakeholder capability in addressing Family

Violence

- Research to build domain-specifi c knowledge in the local context

- Provide supervision to a team of staff

Candidate Requirements

- Degree in Social Work or Counselling

- 6 years of relevant working experience (prior experience in Family Violence Work preferred)

- Experience in supervision

- Strong command of English language and writing skills

- Strong interpersonal skills

- Good team player

Core Competencies:

Ability in attending to and engaging with people, assessment of needs, establishment of intervention plans, working with and linking with various community partners, planning and evaluation of programmes, management and supervision of staff

Preferred achievements / characteristics:

- Diligence, integrity and resilience

- Passion for social work and social justice

Only short-listed candidates will be contacted for an interview.

The Application Support Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Responsibilities:

• The Application Support Senior Analyst provides technical and business support for users of Citi Applications. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.
• Maintains application systems that have completed the development stage and are running in the daily operations of the firm.
• Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.
• Start of day checks, continuous monitoring, and regional handover.
• Perform same day risk reconciliations
• Develop and maintain technical support documentation.
• Identifies ways to maximize the potential of the applications used
• Assess risk and impact of production issues and escalate to business and technology management in a timely manner.
• Ensures that storage and archiving procedures are in place and functioning correctly
• Formulates and defines scope and objectives for complex application enhancements and problem resolution
• Reviews and develops application contingency planning to ensure availability to users.
• Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements.
• Participate in application releases, from development, testing and deployment into production.
• Engages in post implementation analysis to ensure successful system design and functionality.
• Considers implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact.
• Ensures essential procedures are followed and helps to define operating standards and processes.
• Act as a liaison between users/traders, interfacing internal technology groups and vendors.
• Expected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements.
• Acts as advisor or coach to new or lower level analysts.
• Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
• Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
• Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.
• Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
• Performs other duties and functions as assigned.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years’ experience in an Application Support role or in development role
• Experience installing, configuring or supporting business critical applications.
• Experience in any of the programming languages and willingness/ability to learn new technologies.
• Strong working experience with Oracle, PL/ SQL and ability to write complex SQL queries.
• Strong knowledge in Java, J2EE and supporting experience Java, J2EE, IBM WebSphere based applications.
• Good experience with Unix, Linux operating systems and ability to write Shell scripts.
• Good experience with Kafka, IBM WebSphere Message Queue, TIBCO, EMS platforms.
• Good knowledge of Cloud computing and familiarity with Red Hat OpenShift platform, MongoDB, ActiveMQ.
• Familiarity with ITIL process, ServiceNow, ITRS monitoring, AppDynamics, Kibana and Splunk tools.
• Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
• Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.
• Demonstrated analytical skills
• Issue tracking and reporting using tools
• Knowledge/ experience of problem Management Tools.
• Good all-round technical skills
• Effectively share information with other support team members and with other technology teams
• Ability to plan and organize workload
• Consistently demonstrates clear and concise written and verbal communication skills
• Ability to communicate appropriately to relevant stakeholder

Education:

• Bachelor’s/University degree or equivalent experience

Job Purpose

• Responsible for management of day-to-day operations of clinics to maintain optimal operating function

Job Requirement

• Registration of patients, scheduling appointments, dispensing medications and consumables and payment collection
• General administrative duties in the clinic assigned by the clinic supervisor/manager
• Updating of medical billings/invoices
• Responsible for monthly stock taking of drugs and consumables
• Assisting Doctor in providing treatment and medical examination
• Willing to work shifts (morning / afternoon / night shift)
• Require to travel around other clinics

Skills and Knowledge

• Possesses the art of service excellence.

Seeking a skilled panel beater to join our team.

-Repair and replace damaged vehicle panels

-Perform dent removal, welding and body alignment

-Prepare surfaces for painting and finishing

-Ensure quality standards are met

-Ability to work in a fast-paced environment.

Join us and help drive excellence in vehicle restoration.