Total 7,336 Customer Service job vacancies in NO 3 CHANGI BUSINESS PARK CRESCENT CHANGI BUSINESS PARK SINGAPORE

Support in General Administration Activities

Support in Logistics and Marketing Team

Customer service oriented

Able to do multitasking

Basic knoweldege in Logistics

Basic knowledge in Accounting is a plus

Excellent in computer skills

Main Job Scope:

• To process/enter customer orders, creating delivery documents, maintain records of transactions and interactions, as well as updating ERP (SAP) and databases (Microsoft Access).
• To ensure accurate and timely billing/invoicing to customers.
• To co-ordinate with, or support other departments to resolve customer service issues.
• To work within the Repair Team to ensure repair SPT and company objectives are met.
• Be responsible, and to prepare, present and/or participate in performance related topics.

Requirements:

• Must be familiar and able to use Microsoft Outlook and Excel.
• Must be able to communicate clearly and write fluently in English.
• Candidates with previous experience in aerospace customer order desk will be highly preferred.
• Candidates with experience using SAP and Microsoft Access will be advantageous.

Others:

• To meet the Key Performance Indices (KPI) set forth by the supervisor.
• To assist in other tasks that the supervisor may assign from time to time (included, but not limited to job scope above).
• Reports to the Repair Team Leader and Head Of Operations.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. <https://go.persolkelly.com/job/apply/9000>

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1770602 (Teng Min Yee)

Professor Brawn Café is a Social Enterprise which provides job and social integration opportunities to people with special needs and the disadvantaged in society. Its mission is to provide affordable good food by an inclusive quality workforce comprising people of different abilities, ages and socio-economic background. Professor Brawn Café operates across 3 different locations including Pathlight School which is the largest special education school in Singapore.

• Provide support to F&B Manager in overseeing the daily setup and closing of all the kiosks/kitchens
• Lead and ensure staff are cross-trained for multiple stations to support daily operations
• Maintain a healthy stocklist to ensure products are available for sale by keeping an updated inventory of all food and drinks
• Maintain supplies and ensure proper storage of supplies delivered
• Ensure general cleanliness and hygiene in food prep and storage are in accordance with NEA guidelines
• Ensure general upkeep and maintenance of equipment and appliances
• Ensure proper opening and closing of cash register
• Any other duties as required by the F&B Manager

• Comfortable with being redeploy to different work locations and possibility of more than one location a day
• Team player, able to work effectively in a team
• Mature and resilient with good coping mechanisms
• Ability to adapt to diverse people and environment
• Ability to work in a fast paced, dynamic and challenging work environment
• Strong desire to learn about Autism and the passion to help special needs individuals
• Working hours: Monday to Saturday, shift basis

Location: Ang Mo Kio or Tampines

We apologise that only shortlisted candidates will be notified.

Our organisation is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to hire.

0.5-month Completion Bonus

Start Date: 21 October 2024

Office Location: Raffles

Mon - Fri, 9am to 6pm

• Assist in planning and executing Q1 2025 initiatives to agency force
• Manage and provide support to the sales force of assigned cluster
• Resolve queries and issues raised by agency force
• Disseminate key information and company directions to the agency force, while enforcing quality assurance standards to maintain a highly professional distribution sales force
• Resolve Agency issues such as complaints, handling of appeals, transfer of representatives, termination of representatives and compliance issues by working with related departments
• Monitor and follow-up on Field Force Evaluation
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns/risks and proactively shares best risk management practices.

Requirements:

• Diploma qualification from a recognized institution
• Proficiency in MS Office Applications (Excel, Word & PowerPoint)
• Excellent written and verbal communication skills and interpersonal skills
• High level of integrity, takes accountability of work and good attitude over teamwork.
• Takes initiative to improve current state of things and adaptable to embrace new changes.

Please contact Terence at +65 9645 4048 your resume directly for fast response.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

1. Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2. Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4. Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5. Customer Centric oriented, manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6. Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

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Professor Brawn Café is a Social Enterprise which provides job and social integration opportunities to people with special needs and the disadvantaged in society. Its mission is to provide affordable good food by an inclusive quality workforce comprising people of different abilities, ages and socio-economic background. Due to our rapid expansion to serve more children, we invite people who have proven commitment and competence to join us in transforming the lives entrusted to us.

As a Cafe Manager, your responsibilities will include (but not limited to) the following:

• Responsible for managing the overall F&B operations of the restaurant (Front & Back of House)
• Accountable for the daily sales and profit performance of the restaurant
• Work with restaurant chef team to forecast, plan and manage all F&B orders
• Monitor and supervise the preparation and serving of food to ensure quality and compliance with food safety regulations
• Deliver excellent customer experience and enforce customer service culture
• Manage budget to ensure targets met
• Manage scheduling, training and guidance for the team
• Any adhoc tasks assigned by supervisor

• Candidate should possess at least Diploma, Bachelor’s Degree/Post Graduate Diploma/Professional Degree in any field. Relevant field on study in Food & Beverage will be preferred.

• At least 5 years of working experience in the related field is required for this position.
• At least 3 years of experience in a supervisory position in Food/Beverage/Restaurant Services or equivalent.
• Flexible with being deployed to different work locations and possibility of more than one location a day, due to business needs.
• Team player, able to work effectively in a team.
• Mature and resilient with good self coping mechanisms.
• Ability to adapt to diverse people and environment.
• Ability to work in a fast paced, dynamic and challenging work environment.
• Strong desire to learn about Autism and the passion to help special needs individuals

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We apologise that only shortlisted candidates will be notified.

Our organisation is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to hire.

Our client is a global leader in semiconductor inspection solutions.

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.
• Good understanding in Die Sorter or Wafer Sorter

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Working Day: Monday – Friday (830am – 5pm)

Working Location: Jurong East

Salary: $2,500 - $3,000 + AWS + Bonus

Roles & Responsibilities

• Perform a range of administrative support tasks such as process
• Purchase order confirmation, approve the purchase orders, process invoices, negotiate with vendors, coordinate deliveries of supplies.
• Tracking the Sales orders, co ordinating quotes with sales team, providing customer service, and managing customer accounts.
• Perform data entry duties in regard to metrics and other key data.
• Expediting requests rush orders and altering sales orders and shipping information as required.
• Timely efficient tracking of air shipments and reporting for any delay’s schedules for the
• Sales team / customers to address Customer issue promptly.
• Maintaining an accessible and organized filling system for Sales and Operations team.
• Provide assistance to the team members and executives as when needed.

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

We are looking for a IT Support Analyst (Weekend Shift) on a 12-month contract basis to support our project in Singapore.

Role Overview:

• The role is to provide IT support to the firm both locally and globally. This involves the provision and management of IT hardware and the delivery of IT support to global and regionally agreed service levels. This work will include the recording, diagnosing, monitoring, and resolving of request and problems using a call management system to provide a high-level audit trail for each task.
• The strategy for IT Support is to adopt a first-time resolution approach from call placement to call resolution.
• The management and support of office IT hardware and applications either remotely or locally. Covering the internal IT Support phone line, email inbox and queue system. As well as locally reported incidents and requests. The coordination of support/repair contracts and the direction of engineering staff supporting the office.
• Provision of IT advice to the office.
• Management of projects as directed.

Key responsibilities and challenges

1. The provision and support of office IT services and hardware to agreed levels.

• Assist with the support of the technical infrastructure, working to the procedures and policies set by the relevant Operations functional teams (IT Support, Applications Support, Networks & Storage, Server Infrastructure, Email Services, End User Device Management, Security, Projects and Testing).
• Procure, manage and maintain the office IT equipment and cabling to agreed standards, ensuring safe and suitable function.
• Adhere to the budgetary approval process for all expenditure.
• Provide liaison with external vendors as appropriate.
• Achieve set target’s (KPI’s).
• Adapt and adhere to professional standards and processes to ensure consistency and common practice within IT Support/Technology are met.
• Provide adhoc support for tasks assigned by senior team members, team leads, and managers when necessary.

2. Provide first line application support (productivity tools, business applications and desktop environment) including: problem identification, analysis, diagnosis, and resolution or escalation when necessary

• Develop and maintain expert knowledge in relation to the local use and functionality of all business applications and a knowledge base for any aspects specific to the office in order to enhance the overall level of service provision.
• Assist in resolving problems communicated directly or received over the telephone, e-mail, extranet and web within the agreed timescales and within the parameters of service targets (SLA’s)
• Adhere to call management procedures including escalations. Ensure that the customers and where required, Practice and Technology Team Leaders and Managers are kept informed of the progress for each case.
• Log all requests and fault calls on the Service Now system ensuring all appropriate information is recorded.
• Manage local office Service Now queue including ownership of call, relationship with customer, progress chasing, verification of solution and closing of call.
• Work with functional teams to identify recurring and common problems and contribute to the developments/solutions which reduce them.
• Assist the ITS Team Leaders in identifying skills and knowledge gaps in the team.

3. Monitor all IT systems via the Live Maps system on a 24x7 basis

4. Maintain effective communications with the support centers (Colchester, London, Warsaw, Hong Kong, Singapore) on all support Technologies including: problem status, escalation, policies, procedures, change control and office moves where appropriate.

5. Carry out user administration tasks as needed.

6. Provide agreed training and induction support to staff.

7. Provide active input and ownership of allocated regional and global IT projects.

8. Out of hours work will be required for tasks that cannot be completed during office hours (seat moves, power outages etc).

The Food and Beverage Service Associate is responsible for delivering friendly and efficient Food and Beverage service according to hotel Standard Operating Procedures in order to meet guest dining experience expectations.

We are hiring for the following outlet:

• Tiffin Room

Primary Responsibilities 

Food and Beverage Service

• Provides excellent service at all times to guests based on established hotel standard operating procedures.
• Greets and farewells guests and colleagues in a friendly and courteous manner.
• Assists colleagues and guests efficiently and in a professional manner.
• Takes responsibility for residents’ and guest belongings in the restaurant or bars.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options and advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Anticipates guest’s needs.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in a timely and efficient manner.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keeps chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and give guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Learning and Development

• Participates in training activities to improve knowledge and skills.
• Attends daily briefing and monthly meeting conduct by the manager.

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• Raffles Courtyard

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

• Vast school selection: Wide range of AOP and premium school
• Work Near Home
• Better pay and benefits. Work-Life Balance

Job Description:

• AOP & Private Premium Singapore Childcare & Preschool Centers
• Singapore Islandwide Opportunity
• East: Tampines / Pasir Ris / Bedok / Tanah Merah
• North: Yishun / Woodlands / Marsiling / Toa Payoh
• Central: Tanjong Pagar/ Raffles Place
• West: Jurong West / Jurong East / Clementi / Choa Chu Kang
• North East: Hougang / Serangon / Sengkang
• Others: East Coast / West Coast / Katong / Pasir Panjang

• Monitoring learning progress of students
• Building good rapport with parents, staff and students
• Provide a safe and secure environment for children to feel comfortable
• Guide, motivate and monitor Assistant Teacher/Classroom helpers in carrying out their tasks
• Follow assigned work shift patterns of the centre.
• Perform other related duties as required
• Candidates must possess at least a HCIC / ACEY / CIT + EYDF , those with EY1 & EY2 are advantages.

Tong Wei Chin (Reg No.: R24123803)
The Supreme HR Advisory Pte Ltd (EA No: 14C7279)

• Locations: Whampoa
• Working Days: 5 days (Rotating shift) + 1 Saturday (7am to 2pm) every 4 weeks
• Salary: $2,800 - $4,000

Responsibilities:

• Tend to the fundamental needs of infants, including feeding, bathing, clothing, and diaper changing.
• Arrange a range of activities that encompass diverse learning experiences such as reading, singing, and interactive sessions in English Language and Chinese Language.
• Monitor and assess infants in terms of their progress, behavior, social growth, and physical well-being.
• Maintain the cleanliness and organization of the classroom and the wider centre environment.
• Engage in event coordination and contribute to marketing and sales initiatives.
• Foster and sustain strong relationships with parents.

Requirement:

• Must have ACEY/ HCIC or CIT + EYDF cert
• EY1 or EY2 certified will be a plus

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• $3,500 to $5,500
• Telok Ayer
• 44 hours/ week, 4-day work week (12-hour shifts, usually 8am-8pm, no night shifts).

Responsibilities:

• Performing prompt and quality nursing care to patients
• Assisting physician in procedures and consultations
• Attending patients’ overall needs
• Taking of vitals and charting
• Following up on patient care and treatment
• Readily develop rapport with patients, staff and physician
• Preparing equipment and support physician during treatments
• Ad-hoc duties as assigned by supervisor

Requirements:

• Singapore Nursing Board registered nurse with 1 – 4 years of nursing experience
• Must have valid BCLS and AED certification
• Preferably have A&E ward experience
• Able to commit shift hours including weekends and public holidays
• Willing to travel when being deployed

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Deliver high standard of nursing care to our renal patients.
• Perform initiation of dialysis, patient and machine monitoring during dialysis, and termination of the dialysis procedure.
• Nursing intervention to avoid complications, decreasing the need for hospitalisations.

Requirements:

• SNB Registered
• Diploma in Nursing with relevant working renal experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Position Overview:

The Customer Service Assistant will support the smooth operations of Camp Asia by handling customer inquiries, supporting the online booking process, and providing vital administrative and logistical support before and during camp sessions.

Key Responsibilities:

1.Customer Service Support:

· Assist the Customer Service and Bus Transport Executives with inquiries via phone, email, and face-to-face.

· Provide accurate and timely responses to customer queries.

· Support customers with the online booking process and resolve any booking-related issues.

· Provide appropriate solutions to any concerns raised, ensuring high levels of customer satisfaction.

· Follow up with customers to ensure their issues are resolved and they are satisfied with the services provided.

2.Administrative Support (Pre-Camp Season):

· Ensure the booking system capacity is updated accurately.

· Review and generate reports from the booking system.

· Update and maintain accurate reports before the camp begins.

· Prepare and organize administrative documents for the camp setup.

· Manage and update the Finance refund and credit report and monitor payment statuses.

3.Administrative Support (During Camp Season):

· Update reports and generate necessary administrative documents.

· Provide logistical and administrative support during camps, assisting the Customer Service, Transport, and Operations Teams.

· Perform ad-hoc administrative tasks as required during the camp season.

Qualifications:

· Excellent communication skills, with a preference for bilingual proficiency.

· Attention to detail and ability to manage multiple tasks.

· Possess advanced Microsoft Excel skills.

· Ability to work collaboratively in a team environment

IT Service Manager (ServiceNow) Role

Job posting done by Sheralynn Tjioe, Technology Recruitment at Kerry Consulting

Email: [email protected]

Our Client is a leading leading stable firm.

We are looking for a Service Management Manager. This role will focus on ensuring high-quality delivery of IT services in the APAC region by implementing Global Service Management principles.

Key responsibilities include managing various ITSM processes such as Incident Management, Request Management, Change Management, Problem Management, Catalogue Management, Major Incident Management, Service Integration, and Hardware Asset and Configuration Management, all while adhering to global standards.

The role requires a flexible approach, particularly during the APAC start of day, to address service escalations that demand immediate attention. Availability for evening and weekend on-call support may also be required. The ideal candidate will collaborate effectively with both local and global teams and must possess strong vendor management skills in a multi-vendor environment, along with excellent communication skills for engaging with business users.

The Service Management Lead will design, manage, and onboard services and processes through Continual Service Improvement, contributing to both formal projects and daily operations.

Key Responsibilities

- Oversee ITSM processes and services across the APAC region.
- Monitor SLA compliance for all incidents and requests, identifying trends with operation leads.
- Conduct investigations for problem management and drive resolutions.
- Manage major incidents during the APAC time zone.
- Facilitate the onboarding of new services for production support.
- Ensure adherence to change management processes and drive improvements.
- Administer ITSM tools, maintaining up-to-date dashboards, service catalogues, and CMDB.
- Promote adherence to Global IT Service Management standards while adapting them to regional needs.
- Collaborate with global teams, functional owners, and vendors for consistent service delivery.
- Identify opportunities for process improvements to enhance efficiency and service quality.
- Develop governance materials and represent IT in business discussions.
- Manage vendor relationships in a multi-vendor context.

Qualifications and Experience

- Experience in a mission-critical environment.
- Background in financial services or regulated industries.
- Advanced knowledge of ITIL Service Operation processes and a general understanding of the ITIL framework.
- At least 3 years in a Service Management role.
- Familiarity with a broad range of infrastructure and end-user technologies.
- Understanding of infrastructure and application architecture.
- Experience in managing major incidents, SLA management, problem management, change management, and vendor management.
- Proficiency with the ServiceNow toolset.
- Positive attitude with the ability to remain calm under pressure.
- Strong verbal and written communication skills for effective teamwork.
- Flexibility to accommodate on-call responsibilities during evenings and weekends.
- Strong problem-solving skills and ability to multitask.
- Capability to thrive in a fast-paced environment and take ownership of tasks.
- Willingness to challenge existing processes for better user experience.
- Excellent organizational and time management skills.
- Experience in a matrix-managed environment.
- Ability to collaborate across time zones and share information effectively.
- Attention to detail and an inquisitive mindset.
- Strong vendor management skills.

Desirable Attributes

- Understanding of fund management and related processes.
- Previous experience in a Service Management capacity.
- Familiarity with application packages relevant to the asset management sector.
- Exposure to various technologies, including Wintel, databases, networking, cloud, and enterprise storage solutions.

Personal Attributes

- Team-oriented with the ability to work across cultures and time zones.
- Detail-oriented and committed to providing innovative service.
- Self-motivated and enthusiastic.
- Adaptable and capable of performing under pressure.
- Eager to learn and open to training opportunities.

To Apply:

For a confidential discussion regarding your next Technology role, please submit your resume (in MS Word format) to Sheralynn Tjioe at [email protected], quoting the job title. We regret that only shortlisted candidates will be contacted.

Registration No.: R1878306 License No.: 16S8060

What you'll do:

As a Trade Support Associate in Private Banking, your day-to-day responsibilities will involve a variety of tasks. You will ensure the timely and accurate capture of trades while also dealing with any discrepancies that may arise. Your role will involve monitoring and processing trade lifecycle events as well as controlling, reconciling, and resolving any exceptions in the trade processing. You will also have the opportunity to work closely with technology teams on the implementation of new processing platforms and system enhancements. Furthermore, you will collaborate with legal/compliance, IT and project teams to analyze new regulatory reform requirements and deploy new processes.

• Ensure timely and accurate trade capture and checkout
• Resolve trade discrepancies by liaising with trading, sales and relevant teams
• Monitor and process trade lifecycle events
• Control, reconcile, and resolve the trade processing exceptions
• Work with technology for implementation of new processing platforms and system enhancements
• Analyze new regulatory reform requirements and deploy new processes with legal/compliance, IT and project teams
• Perform daily control processes for regulatory reporting to local regulators

What you bring:

The ideal candidate for this Trade Support Associate role will bring a wealth of experience from an Operational role within the banking sector. A university degree coupled with 3-5 years' experience is essential. Experience in Private Banking would be highly beneficial as would previous experience within a global investment bank. The ability to deal effectively with sales/traders and clients is crucial as is high personal commitment and integrity. A good understanding of products, business operations along with excellent communication skills are key to success in this role.

• University degree with 3-5 years of experience in an Operation role
• Experience in Private Banking is preferable
• Experience with global investment bank, especially in Commodities or Fixed Income OTC is advantageous
• Ability to deal effectively with sales/traders and clients
• High personal commitment and integrity
• Good understanding of products, business and operational knowledge
• Excellent communication and organizational skills

What sets this company apart:

This company prides itself on being a market leader due to the talent and passion of its people. It shares a common set of values rooted in integrity, excellence and strong team ethic. The company offers a supportive and inclusive work environment where every employee is valued and encouraged to reach their full potential.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

• Salary Range: $3K-3.5K
• Working Days: 5 days, Monday to Friday
• Working Hours: 8.30am to 5.30pm
• Location: Toh Guan Road

Responsibilities:

1. To be responsible for achieving monthly sales target set:

• To source for new projects from new and existing subscribers
• To carry out sales presentations and negotiation
• To prepare security designs and proposals
• To secure contracts and to achieve the individual sales target as agreed with the Account Manager

2. To carry out post-sales activities:

• To provide customer service and to manage customer relations.
• To coordinate the installation of secured contracts, including the application of telephone lines.
• To coordinate with Technical teams on installation and commissioning work to ensure jobs are carried out within the given time frame and to customers’ satisfaction.
• To chase for and follow up on the status of payment from customers.
• To participate in all customer rapport program agreed by Customer Service Dept.

3. Sales related duties and task:

• To collect and share useful market information collected from external parties eg. market /competitors’ information.
• To participate in marketing and/ or new business development activities as assign by the Account Manager

4. Responsible for overall safety performance when executing daily works

Requirement

• At least a Diploma with 1-2 years direct sales experience in the service industries.

Tong Wei Chin (Reg No.: R24123803)

The Supreme HR Advisory Pte Ltd (EA No: 14C7279)

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.
• Good understanding in Die Sorter or Wafer Sorter

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. 

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. 

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.  

Why you will love this opportunity as People projects and operation support manager at Civica

In this exciting 12 months contractual role, you'll drive the delivery of workforce solutions, ensuring smooth coordination and insightful reporting to fulfil our customers' needs while promoting a high level of employee engagement.

Overseeing a network of 300+ schools, all valued customers, you'll collaborate closely with the HRBP from our People team—truly a people-centric role! We're in search of a dynamic leader with a track record of managing large-scale projects. In this position, you'll supervise a team of 3-5 People Support Specialists and executives. This role involves direct client interaction, allowing you to play an essential part in fulfilling customer needs while making a significant impact on the schools and their libraries, ensuring they operate effectively for the benefit of the student community.

Discover more about our initiatives- Spydus Integrated Library Management System Software | Civica

What you will have to be successful in this role

• We’re looking for a friendly and relatable individual who is not only tech-savvy but also understands the power of empathy. If you thrive on challenges and enjoy thinking creatively to solve problems, while communicating effectively, we want to hear from you!
• Preferred Qualifications: Experience working with schools, overseeing large projects, and familiarity with educational environments would be a definite plus!
• Field of Focus: Educational Institutions and Libraries
• Qualification- bachelor’s degree in business or human resource with good credit in English
• Familiar with local HR practices
• Strong IT skills and proficient in MS Office is a must
• Strong stakeholder management skills

We really do want you to bring your whole self to work. There is no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the list, please still get in touch. We'd love to have a chat and see if you could be a great fit.  

Why you'll love working with us.

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best.   

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

Responsibilities:

• Handle system administration, network support, implementation, troubleshooting in Windows / Linux / Unix.
• Hands on experience in managing LAN / WAN / Routers / Switches / DNS / VPN and Firewall is prefer.
• To provide support on maintenance projects.

Requirements:

• Diploma in Engineering (Electrical/Electronic), Computer Science/Information Technology or equivalent.
• With at least 1-2 years of Server/Network experiences
• A team player with good communication and interpersonal skills
• Able to work on scheduled standby on rotating weeks

To apply, please visit www.gmprecruit.com and search for Job Reference: 24825

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Salary: $2500 - $4000 + OT
Location: Orchard
Working days: 5.5 days, shift work

Duties of a Recovery Nurse

Recovery nurses provide critical care to patients before and after surgery. Recovery nurses treat a wide range of patients. They clean wounds, administer medication and monitor the progress of the patients' conditions

Before Surgery

• Work with anesthesiologists, surgeons, and surgical nurses to prepare patients for surgery.
• To record vital signs, instruct patients on the details of the procedures and administer intravenous therapy and medication.
• Help doctors transfer patients to the operating room, and may be asked to clean wounds, sterilize equipment and make sure patients' rooms are ready for their arrival.
• To communicate with loved ones and inform them of patients' conditions.

After Surgery

After surgery, recovery nurses are patients' primary care givers.

• Monitor their vital signs, clean bandages and comfort patients when they wake up from anesthesia.
• Administer tests, analyze lab results and report back to surgeons and doctors.
• Track the progress of patients' conditions, and ensure patients receive adequate rest, food, fluids and nutrients.
• Teach patients how to clean their bandages, take medication and care for themselves after they leave the hospital

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Working Days: Monday - Friday
• Working Hours: 9.30am - 8.30pm (1 hr break time) *Flexible discuss
• Salary: $2000 - $2400
• Raffles Place /One North

Responsibilities:

• Taking orders and interacting with customers
• Cashiering
• Assembling food bowls and preparation of food
• Upkeep of store cleanliness
• Assist in ensuring smooth operations
• Opening set up and closing procedures (including dishwashing)
• Stock take and ordering

Requirement:

• Relevant experience

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279