Total 3,077 Customer Service job vacancies in Orchard, Central Singapore

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No experience needed , Training Provided

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No experience needed , Training Provided

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

As Customer Success Manager/Executive, your job responsibilities are identified as follows, but may change if deem necessary;

• Customer Success Manager/Executive are required to work closely with Global Technical Managers and communicating Customers Polices and Procedure to Shiji Offices
• Establish project delivery standards and tracking policies and procedures that optimize the customer experience
• You will be customers’ Primary point of contact
• Customer Success Manager/Executive may gather feedback from their customers, study other customer success programs and analyze customers need to identify the best practices
• Customer Success Manager/Executive must establish policies the entire staff can adhere to so all customers receive the same quality of service
• Customer Success Manager/Executive must be well versed with company’s products
• You may be called upon to provide technical support to customers or to provide training on their products
• You may even require to help customers plan and understand the best ways to utilize their software or products based on the customer’s business needs or business plans
• The Customer Success Manager/Executive will focus on educating our customers on the flexibility and capabilities of their software or products so customers are encouraged to continue using our services
• Regular communication with customers on our products new features
• Make our customers successful! Promote the Company’s services (enhancements / updates / new initiatives / maintenance) through the relationships you have nurtured

What are we looking for:

As a Core banking Production Support, you are responsible for analyzing issues reported by the clients, reproducing reported problems in a testing environment, formulating workable solutions and conducting impact assessments on affected business areas. If you are passionate about creating positive customer interactions and impact, you are what we are looking for

Are you ready to take a growth journey with us?

What are we looking for:

As a Core banking Production Support, you are responsible for analyzing issues reported by the clients, reproducing reported problems in a testing environment, formulating workable solutions and conducting impact assessments on affected business areas. If you are passionate about creating positive customer interactions and impact, you are what we are looking for

Are you ready to take a growth journey with us?

Jobs Responsibilities

• Handle post sales inbound and outbound calls and provide necessary assistance to customers on policy maintenance matters
• Manage all enquiries and requests
• Effectively handle customers’ concerns and complaints and strive to resolve situations to customers' satisfaction
• Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
• Ensure that feedback relating to products and services is escalated to relevant parties and documented within systems

Job Requirements

• Prior call centre experience in insurance industry is a must
• Certified with BCP & PGI

Application Procedures

Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[email protected]
Recruit Express Pte Ltd (EA No. 99C4599)

We regret that only shortlisted candidates will be notified.

Our Client is a well-established multinational cargo leader. With the expansion of the team, they are looking for a SAP FICO and Treasury Support Consultant who will beresponsible for the configuration, implementation, and troubleshooting of the financial modules within the SAP system. The primary areas of focus include Accounts Payable, Procurement to Pay, payment instruction to bank, bank statement processing, treasury, vendor business partner management and analysis.

Responsibilities:

• Configuration and implementation of the SAP FICO modules, including General Ledger, Accounts Payable, Controlling, Treasury, etc.
• Analyze business requirements and translate them into appropriate configuration settings within the SAP FICO system.
• Perform comprehensive testing of the configured FICO modules to ensure accuracy and functionality.
• Provide support and troubleshooting for Accounts Payable-related issues, such as vendor master data maintenance, invoice processing, and payment processing.
• Responsible in the Procurement to Pay process, from purchase requisition, purchase order, invoice management to bank payment.
• Work with bank solution to implement SAP Treasury related functions or payment interfaces.
• Set up and maintain the bank statement processing functionality, ensuring accurate and timely reconciliation of bank transactions.
• Troubleshooting experience on the bank payment instruction process, ensuring compliance with financial institution requirements.
• Manage the vendor business partner lifecycle, including vendor creation, maintenance, and performance evaluation.
• Develop and generate financial reports and analyses to support decision-making processes.
• Collaborate with cross-functional teams, such as IT, business analysts, and end-users, to address FICO-related issues and provide training.
• Participate in project planning, documentation, and knowledge transfer activities.
• Stay up-to-date with the latest SAP FICO functionalities, patches, and best practices.

• Bachelor's degree in Accounting or Business IT.
• Certification in SAP FICO or relevant SAP modules is preferred.
• Minimum 3-5 years of experience as an SAP FICO Consultant.
• Proven expertise in the configuration and implementation of SAP FICO modules, including Accounts Payable, Procurement to Pay, bank statement processing, bank payment instruction, treasury, and vendor business partner management.
• Have global SAP implementation experience on FICO and Treasury.
• Support experience on Kyriba Treasury functions will be added advantage.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills to work effectively with cross-functional teams.
• Experience in project management and implementation methodologies.

• Work contract until 31 Dec 2025.
• End-of-contract bonus.
• Performance bonus

You will provide a full range of physiotherapy services as part of a multidisciplinary team. You will manage patients in the areas of musculoskeletal, geriatrics, and chronic disease management in an inpatient setting.

Requirement

• Minimum 2 years of relevant experience
• Bachelor’s Degree or Diploma in Physiotherapy, recognised by the Allied Health Professions Council (AHPC)
• Higher qualifications and experience in musculoskeletal/ geriatrics/ chronic disease management will be advantageous
• Accredited Full-registration by AHPC

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Duties and Responsibilities

• Early-risk marriage support (minor and transnational couples, divorce support and family & marital counselling)
• To offer group work and other interventions to families facing challenges; and to work with relevant partners to promote the welfare of the clients
• Proficient in various counselling approaches (e.g., systemic) and tools to help with clients' concerns
• Deliver clinical supervision for staff's professional development
• Manage the budget and statistics monthly

Requirement:

• Master in Counselling
• At least 5 years of relevant work experiences

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• To assist the class teachers in class preparation and teaching.
• To generally assist in all classes at the Centre as required.
• To supervise informal activities as directed.

Requirements:

• Part-Time position for Weekends only
• ‘O’ Levels / ‘A’ Levels / Diploma or relevant experience
• Early Childhood qualification will be an advantage
• Able to play a musical instrument, either basic guitar or piano will have an advantage
• Enjoys working with children
• Excellent spoken & written English
• Energetic, passionate, good team player
• Students are welcome

Accountabilities, responsibilities, and main duties:

• Acquire a strong working knowledge of the organisation’s programmes, services, and processes.
• Ability to deliver a professional and high-quality service experience in a customer-facing role.
• Identify customers’ needs and have them assessed to maintain a continuous high level of customer service delivery and satisfaction.
• Taking ownership of customers’ problems and follow through effectively and efficiently to resolution within the SLAs.
• Key member of the customer support function in establishing continuous improvement of processes to promote customer satisfaction.
• Maintain close liaison with all other departments to have a good understanding of the operational flow and ensure a seamless client experience.
• Perform any other duties and responsibilities as and when assigned by Management.

Snapshots of our ideal candidate:

• Possesses at least a Diploma/Advanced/Higher/Graduate Diploma in any field.
• Expected to work shift hours and on weekends (3 weekdays and 2 weekends).
• Ability to liaise with English & Chinese speaking clients is essential.
• Being effectively bilingual would be a strong advantage.
• Candidates who have worked in the hospitality industry are most preferred.
• Able to work in a fast-paced environment.
• Possesses emotional maturity and passion for customer service.
• Familiar with CRM systems and practices.
• Equipped with good mediation and persuasive skills.
• Positive, extroverted and outgoing personality.
• Outgoing personality with a professional disposition.

Job Description:

• Manages a variety of interventions, programs, and community development projects within the field of social work.
• Leads and guides multidisciplinary teams in the thorough evaluation of casework and group work, ensuring comprehensive and effective outcomes.
• Coordinates and oversees the implementation of strategic community development initiatives, diverse programs, and impactful research endeavors aimed at enhancing social welfare.
• Provides mentorship and steadfast support to fellow social workers, fostering their professional growth and ensuring the highest standards of practice.
• Actively collaborates with external agencies and ministries, forging partnerships and alliances to advance collective goals and initiatives in social services.

Job Requirement:

• Possession of a Degree or Master's in Social Work.
• Demonstrated prior supervisory skills, including experience in managing and guiding teams.
• Ability to effectively lead a team of at least four members, ensuring cohesion, productivity, and professional development within the team.

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Description:

• Manages a variety of interventions, programs, and community development projects within the field of social work.
• Leads and guides multidisciplinary teams in the thorough evaluation of casework and group work, ensuring comprehensive and effective outcomes.
• Coordinates and oversees the implementation of strategic community development initiatives, diverse programs, and impactful research endeavors aimed at enhancing social welfare.
• Provides mentorship and steadfast support to fellow social workers, fostering their professional growth and ensuring the highest standards of practice.
• Actively collaborates with external agencies and ministries, forging partnerships and alliances to advance collective goals and initiatives in social services.

Job Requirement:

• Possession of a Degree or Master's in Social Work.
• Demonstrated prior supervisory skills, including experience in managing and guiding teams.
• Ability to effectively lead a team of at least four members, ensuring cohesion, productivity, and professional development within the team.

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

We are expanding! Julia Gabriel Centre is looking for energetic, cheerful, positive and fun loving Assistant Teachers to join its big family. Why join us? Julia Gabriel Centre provides a positive, warm, friendly, work-life balanced environment at various locations. We work with our Assistant Teachers in developing the knowledge and skills to bring out their best talents.

Job Highlights:

● Career Progression

● Training opportunities

● Various Work Locations

Job Roles & Responsibilities:

● Assist Class Teacher in all classroom activities

● Prepare resources for classes

● Work together with Class Teacher to create a warm, nurturing and happy learning environment for

the children

● Ensure that the environment is clean, safe and conducive

● Attend in–house and on-the-job training for various programmes

Required Qualifications & Experience:

● ‘O’ levels / ‘A’ levels / Diploma / Certificate in Early Childhood Education

● Entry Level Diploma graduates from Theatre / Performance background /Early Childhood

Education

● Experience working with children ages between 6 months to 3 years will be an advantage

● Experience working with children in entertainment industries such as Universal Studios, Zoo,

Gym, hosting children’s parties will be desirable

● Able to play a musical instrument preferred

● Love and enjoy working with children between ages 6 months to 3 years and/or 3 years to 6

years.

● Excellent spoken and written English

● Willing to learn and grow

● Energetic, passionate and a good team player

Responsibilities:.

• Trained to carry out Visual Acuity (VA) Tests for patients.
• Perform VA tests and record in the system.
• Promote health related messages to patients and encourage sign up of NUHS App/ HealthierSG.
• Data entry/ calling of patients for appointment as assigned by supervisor.

Requirements:

• Min Nitec and above
• No need experience , Training Provided
• Able to commit for min 6 months

Working Hours – 32 hours / week

Mon, Thurs, Fri: 8am-5pm (8 hours excluding 1 hour lunch)

Tue, Wed: 8am-12pm (4 hours)

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

The Raffles Service Agent delivers friendly and professional service that meets guest’s reservation experience expectations prior to their arrival.

Primary Responsibilities

Delivers Friendly and Professional Service

• Ensures smooth operation of Raffles Service department by attending to incoming calls, fax and emails that are pertaining to room reservation.
• Obtains all the necessary information to complete a room reservation in the Opera system, i.e. stay dates, flight details, rates, special requests and reservation notes.
• Completes the reservation process by combining all reservation details (including any Food and Beverage or Spa arrangements) and sending a confirmation to the guest.

Focuses on Guest Experience

• Supports guest’s decision to proceed with the reservation by providing accurate information on the price, room type, availability and the amenities.
• Is well versed with the preference of the regular guests and provide them with the consistent service anticipating their needs in advance.

Involvement in Wider Job Function Actions/Relationships

• Supports the Raffles Service colleagues to achieve upsell goals in various revenue streams.
• Coordinates with other departments (Front Office, Concierge, Food and Beverage, Raffles Spa, Housekeeping and Butler) on the guest’s needs and requirements.
• Works closely with Revenue department to be aware of the occupancy of the hotel (i.e. sold out dates, blackout dates and the need periods).
• Advises Raffles Service Manager of any deviations in rate applications or reservations arrangement.
• Maintains an accurate and updated filing system of all correspondence.
• Is familiar with hotel’s credit policies and handles billing instructions correctly.
• Performs clerical and administrative duties.
• Adheres to Raffles Hotel Singapore and Room Reservations department standard operating procedures, guidelines and grooming standards.
• Supports Accor Corporate programs, such as Planet 21.
• Ensures service standards and individual performance are aligned with Accor Hotels Values.

• Follow up and support residents’ engagement (pre-call, post call notes)
• Foster and engage direct feedback and through relationships with residents, channelling them back to management as actionable insights
• Ensure operations are smooth include delivery of messaging, sales, customer service and business reporting
• Other adhoc duties as assigned

Requirements:

• Min Diploma with 2-3 years of customer service experience

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Summary: The CX team member will act as a change advocate and execute on the Customer Experience strategy to strengthen customer advocacy across the organization, work closely with cross-functional teams to drive and progress towards a consistent and positive customer experience across all customer touch points, and promote the use of customer / distributor research and contribute to the maturity of insights capabilities.

Job Responsibilities: Demonstrate collaboration and influencing skills to embed customer centricity across key functions within the company; optimize existing operations, governance and reporting while driving continuous improvement for all episodes; champion a data-driven approach to influence business decisions by correlating customer and distributor experience data to other internal data to create actionable insights; collaborate on key digitization initiatives to create alignment across teams to deliver on an enhanced omnichannel customer experience; support customer / distributor immersion activities to achieve best business outcome and track delivery of ROI; stay current with industry trends and local regulatory requirements affecting customer lifecycles and make necessary improvements to customer journey to maintain a competitive edge.

Skills:
∙ Proven and progressive experience in customer experience or insights roles, preferably in a highly regulated industry
∙ Understanding of statistical methods to facilitate targeting, segmentation, revenue generation, retention and marketing campaigns
∙ Analytical mindset with the ability to translate data into actionable insights
∙ Experience of managing and delivering results with third party vendors
∙ Experience with customer experience management software and tools
∙ Experience working with Agile methods
∙ Excellent communication, influencing, presentation, and interpersonal skills
∙ Quick learner: Must be able to quickly gain a high level understanding of the technical and business domains of the teams within the company to provide a shared service

To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

• Performing reception and front desk duties.
• Portering and Triaging duties such as transfer of patients from one location to another.
• Attending to all enquires of patients and visitors including phone enquiries.
• Perform any duties as assigned.

REQUIREMENTS:

• Minimum GCE O levels/A Levels/Diploma in any discipline
• No working experience required as on-the-job training is provided
• Good communication and interpersonal skills

Interested candidate, kindly send a copy of your resume to [email protected]



Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

The Job:

• Oversee the handling of customer complaints and quality-related issues, ensuring timely resolution and customer satisfaction.
• Develop and maintain processes for tracking and monitoring customer issues, including escalation procedures as needed
• Responsible for surveys and handling of the responses
• Investigate root causes of customer concerns and collaborate with cross-functional teams to implement corrective actions
• Provide guidance and support to team members in handling complex customer inquiries and resolving issues effectively

The Requirements:

• Proven experience in Customer Service Management, preferably in the automotive industry.
• Strong communication skills, both verbal and written
• Strong understanding of automotive quality standards and processes

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

JANE LUI JIE'EN

• Provide operational, administrative, and analytical support.
• Manage clusters' statistical reporting and data integrity, ensuring governance controls.
• Consolidate and update reports, metrics, and organizational charts.
• Produce and distribute memos, letters, and forms to streamline communication.
• Assist in PO creation, invoice tracking, and submission to CRU team.
• Research and create presentations for internal use.
• Schedule meetings, appointments, and manage conflicts.
• Perform administrative tasks such as filing, typing, and copying.
• Handle confidential information with discretion.
• Arrange travel and reconcile expense reports.

Requirements:

• Minimum Degree in hospitality or related major with at least 4 years of related working experience.
• Proficien in MS Office.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

The Job:

• Do work pass application
• Processing of work passes
• Preparing of Employee Letters
• Onboarding administrations

The Requirements:

• Min Diploma with 1-2 years of relevant working experiences
• Proficient in MS Office
• Good communication and interpersonal skills

Interested applicants can send their detailed resumes to [email protected].

CEI: R1104482

JANE LUI JIE'EN

Company Reg. No.:199601303W

Your role

Do you believe in collaboration between business and technical experts as a key success factor to achieve best results? Do you want to design and develop the next generation business applications using the latest technologies? Do you like to be challenged and encouraged to learn and grow professionally?
We’re looking for a passionate software engineer / developer to:

• developing critical banking applications within a scrum team
• work closely with product owners and scrum team members to design and create effective solutions for Wealth Management business
• take full ownership of products developed and work on continuous product improvement in an iterative way
• troubleshoot and support products in all technical aspects, ensure solution is deployed with quality in high speed
• continuously modernize application development process (Automated testing, CI/CD, docker, cloud native, etc.)

Your team

You will be working within the Wealth Management Chief Digital and Information Office organization, primarily within the product and software development function. The team is responsible front-to-back of a suite of IT service and products sitting on the Global Wealth Management platform. You will be working with a product base team located around the globe (including APAC and Europe).

Your expertise

• Minimum 8 years of experience in Java development using Spring, Spring Boot, REST/SOAP services, Java 8 and common open source software Experience in common development tooling and familiar with CI/CD processes (Maven, GitLab, Sonar etc.) and approaches; experience to implement automation to streamline development pipeline
• Experience with agile methodologies, especially scrum, iterative development, automated testing and continuous release approaches
• Proven ability to produce secure, stable and good performing code and write optimized, clean code
• Ability to lead investigation of technical issues, both in a highly secured production environment as well as lower test environment
• Experience working in a highly complex and integrated banking platform, ability to traverse and communicate with different teams to negotiate interface design as well as troubleshoot integration issues
• Experience and knowledge in cloud native development (especially Azure)
• Experience with front-end development using React is a plus but not mandatory.

Location : Kreta Ayer or Telok Blangah

Job Description

• Assist in managing interventions and programmes, performing community development work and uplifting the professional practice in social work.
• Guide multi-disciplinary teams to implement and evaluate casework and group work and also organises strategic community development initiatives, programmes and research.
• Serve as a mentor to social workers and supports their professional development.
• Collaborate with other agencies and ministries

Interested candidate, kindly send a copy of your resume to [email protected]



Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

You will be responsible for support applications relative to Payment industry, Cards, ATM & POS Terminal and transaction processing protocols i.e. ISO 8583, fixed length message formats etc.

As a Support Engineer, you can look forward to:

• Supporting card transactions for Visa, MC, AMEX, DISC.
• Analyzing transaction failures and make recommendations to improve application reliability and quality, support processes, practices and procedures.
• Making strong technical decisions and complete tasks & assignments under limited supervision.
• Recognizing problems that need further investigations, seeking assistance when needed, and demonstrating initiative and self-motivation.
• Ensuring documentation of production incidents and collaborate with different support and development teams and resolve issues.
• Assisting the team in devising new support processes and ensure their implementation as per company policy.

Basic Qualifications for Consideration:

• Bachelor’s degree or foreign equivalent in Computer Engineering, Computer Science, Information Technology, or a related field.
• Knowledge of Payment industry domain, Cards, ATM & POS Terminal and transaction.
• Knowledge of information systems elements (hardware, software, network) and their application to business functions/processes
• Knowledge database concepts and MS Office.
• Must have good communication (written and verbal) skills.
• Experience leveraging monitoring tools (Splunk, DataDog, DynaTrace, New Relic, Catchpoint)
• Prior Enterprise Java Application support experience
• Some Enterprise Java Application Development experience.

Preferred Skills, Experience, and Education:

• Public Cloud (AWS, Azure) experience would be a plus to compliment the card industry experience
• Shell scripting, Putty, Oracle, SQL Server, MySQL