Total 6,736 Customer Service job vacancies in Raffles City, Central Singapore

about the company

Our client, an esteemed biotechnology company, is on the lookout for a Senior Customer Service Associate based in Singapore to remotely support their expanding operations in Japan. As a vital part of this dynamic team, you will leverage your customer service experience and technical know-how to ensure seamless communication between customers, distributors, and internal departments, contributing to delivering a smooth order management process.

about the job

In this role, you will be responsible for a range of tasks, including standard sales order creation and maintenance, acting as a content expert on ERP and CRM teams, managing product returns and service requests, handling inquiries from internal and external customers, and ensuring timely fulfillment of orders. Your meticulous attention to detail, problem-solving skills, and ability to collaborate effectively will be key in exceeding customer expectations.

skills and experience required

We are seeking candidates with strong order fulfillment and customer support experience, preferably within the life sciences industry. Proficient written and verbal communication skills in Japanese language (business level) is essential to support the clientele market who may not be well versed in English . Additionally, a strong command of ERP and SFDC business systems will be required. The ability to work in a fast paced environment coupled with a Bachelor's degree in life science, chemistry, or business will be advantageous. If you are ready to take on this exciting opportunity and contribute to a global biotechnology success story, apply now to join this dedicated team in driving service excellence.

To apply online please use the 'apply' function, alternatively you may contact Carmen Tan. (EA: 94C3609/R2196577 )

Temp Processing Support Officer / Admin (Pre-Entry Housing)

Contract duration: 12 months

Salary range: $2000-$2700

Working hours: Monday to Thursday: 8.30 am to 6 pm, Friday: 8:30 am to 5:30 pm

Location: Bendemeer Road

Job scope:

• Assist in processing of entry approval housing verifications.

• Conduct verifications of documents including tenancy contracts.

• Attend to public enquiries via phone or email on processing related issues on entry approval for housing verification process

• Independently see through ad-hoc assignments which may include compilation of data sets or data reporting

• Conduct preliminary assessment for applications with unique circumstances and propose appropriate course of actions

Requirements:

• Proficient in Microsoft Office – Excel & Outlook

• Good writing and communication (verbal and written) skills

• Able to independently propose appropriate course of action in processing cases with unique circumstances

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• Reg No: R23117785 (Lok Ding Hann)

Customer Service Officer (Digital Contact Centre) (1 year)

• Leading Utilities Group company
• Salary Range: $2,000 - $2,800 (depending on qualifications and experience)
• Duration: 12 months extendable/convertible
• Working Location: Kallang Sector
• Working hours: 08.00am – 5.00pm, 08.30am – 5.30pm or 09.00am – 6.00pm (Monday to Friday, 8 hours work per day) and Alternate Saturday 08.00am – 1.00pm (4 hours work)
• Up to 3 months bonus per year

Job Responsibilities

• Answer incoming queries and address in a professional and timely manner
• Provide accurate and detailed information to customers regarding products and services
• Resolving customer issues, complaints or concerns with empathy and problem-solving skills
• Documenting customer interactions and maintaining accurate records in the database
• Adhering to company policies and procedures while maintaining a positive and customer-centric attitude
• Adhoc duties as assigned by Supervisor

Job Requirements

• At least 2 years of experience in contact centre handling voice and/or non-voice channels
• Possess excellent interpersonal, communication and customer service skills
• Able to work independently in a face-paced environment while being a cohesive team member
• Self-directed, able to multi-task, self-motivated and able to work under pressure
• Possess initiative to respond to customer’s needs with a commitment towards service excellence
• Proficient in MS Office applications

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• Reg No: R23117785 (Lok Ding Hann)

1. Stakeholder Engagement

• Establish strong rapport and close communications with Partners through an integrated Account Management approach
• Work with Partners to drive plans that support their aspirations and development and facilitate collaborations with relevant stakeholders (internal and external)
• Support Partners on operations-related matters, including implementation of services / initiatives, compliance with licensing and service requirements, and feedback management

2. Programme Management

• Support capacity development of Home Care and Centre-based services
• Support management of programme deliverables, track progress and ensure compliance to development of programmes and implementation timelines
• Assist with driving improvement in operational processes as well as delivery of care services

3. Sector Operations Administration

• Review data from progress reports and develop insights on trends in utilisation of programmes / services
• Assist Partners to source for funding and resources from relevant teams and agencies (including working with them to craft proposals, if necessary) to support growth plans
• Assist in other responsibilities arising from new developments in programmes / services

Job Requirements:

• Degree in any discipline
• Minimum 5 years of relevant healthcare experience
• Candidates with experience in project management and stakeholder engagement are preferred
• Competency in basic statistics and MS Office applications
• Possess strong interpersonal skills & ability to work with diverse groups of people
• Knowledge in geriatrics and community services
• Ability to work independently to help drive projects, with demonstrated adaptability and learning agility in a dynamic environment
• Strong organisational skills in communication, time management, analytics, critical thinking and problem-solving are necessary
• Ability to use local language and dialects would be an advantage

Job Description:

• Arrange technical advisors/supervisors’ logistics and including travel arrangements and control of visas, permits and Jurong island pass
• Arrange technical advisors/supervisors’ accommodation
• Management of office supplies such as Personal Protective Equipment.
• Assistant of the coordination with construction partners
• Organize and manage drawings at the site office.
• Coordinate Overage, Shortage and Damage (“OSD”)* goods with construction partner and monitor the status in headquarter in Japan.
• Support Organising and managing installation records, witness test time management
• Other Ad-hoc, logistics and accommodation arrangement or order processing assignment as tasked.

Requirement:

• Diploma in any field with at least 2 years’ experience in site administration preferably.

Additional information:

• Located near Jurong Island
• Working hours: Office Hours from Monday – Friday, Office hours
• Two Years Contract
• Company Van provided at Jurong East MRT Station
• Able to multi-task in a fast-moving environment, Up to $4500 (Depending on experience)

To help us process your application, please visit www.gmprecruit.com/current-jobs to upload your resume on our website with GMP Job Code: 24260

We regret that only shortlisted candidates will be notified.
GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Remus Gan | Registration No: R21102972

RESPONSIBILITIES:

1) Support on-site and remote end-users to resolve IT-related issues

(hardware/software/network) on their notebooks/desktops and related peripherals.

2) Resolve issues that occur outside work hours whenever needed.

3) Other tasks and projects as assigned by Manager or Management.

QUALIFICATION & EXPERIENCE:

• ITE/Diploma in Information Technology from recognized institutes.

• Proven work experience as a Desktop Support Engineer, Technical Support Engineer, or

similar role for about 2 years or more.

• Hands-on experience and knowledge in troubleshooting and deploying Windows 10

• Hands-on knowledge and experience in troubleshooting desktop, printer, scanner, RF

scanner, label printer, and laptop issues

• Hands-on experience and knowledge in troubleshooting user and support of MSOffice

products

• Basic support of Office Network, Shared Drive, Wireless and VPN connectivity

• Basic Support and Troubleshooting of other desktop software used by the office

• Basic support on iPhone / iPad / Android phones

• Knowledge of IT procurement, order and delivery process flow and protocols

• Ability to work effectively in multi-cultural environment

• Ability to deal with ambiguity, negotiation, unorganized situation

• Ability to leverage on available tools such as subscription services, internet or other

online services to support functions

• Continuous self-learning and self-initiating

• Provide support of general IT request like VC connectivity/ Mobile Email Activation.

• Ability to communicate effectively with a wide variety of people in a professional

manner, face to face, on the telephone and in writing.

• Ability to demonstrate practical troubleshooting and problem analysis techniques.

• Ability to plan and prioritize workload without supervision.

• Ability to prioritize, manage and perform under pressure to meet SLA’s.

• Excellent knowledge of Customer Service best practice.

• Willing to work flexibly and with enthusiasm
• Good interpersonal and communication skills, high adaptability and positive

attitude are expected.

• A team player with determination to drive to excel.

• Excellent customer service skills.

• Self-motivated with a strong drive to succeed.

RESPONSIBILITIES:

1) Support on-site and remote end-users to resolve IT-related issues

(hardware/software/network) on their notebooks/desktops and related peripherals.

2) Resolve issues that occur outside work hours whenever needed.

3) Other tasks and projects as assigned by Manager or Management.

QUALIFICATION & EXPERIENCE:

• ITE/Diploma in Information Technology from recognized institutes.

• Proven work experience as a Desktop Support Engineer, Technical Support Engineer, or

similar role for about 1-2 years.

• Hands-on experience and knowledge in troubleshooting and deploying Windows 10

• Hands-on knowledge and experience in troubleshooting desktop, printer, scanner, RF

scanner, label printer, and laptop issues

• Hands-on experience and knowledge in troubleshooting user and support of MSOffice

products

• Basic support of Office Network, Shared Drive, Wireless and VPN connectivity

• Basic Support and Troubleshooting of other desktop software used by the office

• Basic support on iPhone / iPad / Android phones

• Knowledge of IT procurement, order and delivery process flow and protocols

• Ability to work effectively in multi-cultural environment

• Ability to deal with ambiguity, negotiation, unorganized situation

• Ability to leverage on available tools such as subscription services, internet or other

online services to support functions

• Continuous self-learning and self-initiating

• Provide support of general IT request like VC connectivity/ Mobile Email Activation.

• Ability to communicate effectively with a wide variety of people in a professional

manner, face to face, on the telephone and in writing.

• Ability to demonstrate practical troubleshooting and problem analysis techniques.

• Ability to plan and prioritize workload without supervision
• Ability to prioritize, manage and perform under pressure to meet SLA’s.

• Excellent knowledge of Customer Service best practice.

• Willing to work flexibly and with enthusiasm

ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

Join the Innovative BytePlus Team

As part of BytePlus, you'll help enterprise customers build what's next for their business. Leveraging Bytedance's cutting-edge technologies, we are devoted to developing innovative products and solutions to shape the future. We help our clients to focus on what truly matters. Centering on innovation and excellence, we create gamechanging solutions that help businesses to unleash their potential. You can help us to achieve our mission.

Responsibilities

- Be responsible for the systematic resource management of SMS business, promote the systematic landing of product capabilities, and be responsible for the daily management, coordination and optimal use of resources;

- Responsible for insight and analysis of enterprise communication related products and solutions, combined with the current product situation to provide customers with competitive solutions and assist in tracking customer business docking, online, after-sales;

- Have a clear understanding of the current situation of SMS business resources, having strong sensitivity, and optimize and reasonably allocate solutions for business output resources;

- Have in-depth thinking on competition, sales mode and price system sales, and formulate reasonable solutions for optimization according to the current form and stage of products.

Qualifications

Who You Are

- Bachelor degree or above, at least 1- 3 years of enterprise communication technology service experience;

- Understand the business form and product logic of the communications industry, and have been engaged in related technical services;

- Strong communication skills, with the ability to work systematically with surrounding teams and cross-departmental teams, and be able to break through innovation and seek collaborative resources;

- Ability to adapt to a high-intensity working environment and working through challenging tasks

- Proficient in English and Mandarin as this role will be working closely with external stakeholders

- Working experience in operators and related enterprise communication service providers is preferred.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

Join the Innovative BytePlus Team

As part of BytePlus, you'll help enterprise customers build what's next for their business. Leveraging Bytedance's cutting-edge technologies, we are devoted to developing innovative products and solutions to shape the future. We help our clients to focus on what truly matters. Centering on innovation and excellence, we create gamechanging solutions that help businesses to unleash their potential. You can help us to achieve our mission.

Responsibilities

- Be responsible for the systematic resource management of SMS business, promote the systematic landing of product capabilities, and be responsible for the daily management, coordination and optimal use of resources;

- Responsible for insight and analysis of enterprise communication related products and solutions, combined with the current product situation to provide customers with competitive solutions and assist in tracking customer business docking, online, after-sales;

- Have a clear understanding of the current situation of SMS business resources, having strong sensitivity, and optimize and reasonably allocate solutions for business output resources;

- Have in-depth thinking on competition, sales mode and price system sales, and formulate reasonable solutions for optimization according to the current form and stage of products.

Qualifications

Who You Are

- Bachelor degree or above

- At least 5 years of enterprise communication technology service experience;

- Understand the business form and product logic of the communications industry, and have been engaged in related technical services;

- Strong communication skills, with the ability to work systematically with surrounding teams and cross-departmental teams, and be able to break through innovation and seek collaborative resources;

- Proficient in English and Mandarin as this role will be working closely with external stakeholders

- Ability to adapt to a high-intensity working environment and working through challenging tasks

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

The role:

Based in one of our Cyber Defence Operations Centres, you will be in the front-line of support, responding to and reporting on critical customer events.

In this busy role you will interact directly with both customers and the software development team. No prior knowledge is required, you could be a recent graduate, but an interest in the field and willingness to learn is essential and, you'll also have high levels of patience with the ability to react quickly and calmly.

This is an excellent opportunity to start or further your career within cyber security, learning quickly to further your skills and knowledge.

Key responsibilities of the role:

• Responding to requests for support raised in the Darktrace Customer Portal
• Explaining features of the software and helping customers to get the most out of the platform
• Ensuring customer deployments are running smoothly and efficiently
• Liaising between the development team and customers when issues arise
• Supporting the Cyber Technologist team with technical aspects of deployments

For this role you need to be tenacious, driven and have the following skill set:

• A scientific, computer science or engineering degree or any relevant certifications
• Professional proficiency in written and spoken English
• Proven ability to work with data and analytical tools
• Excellent interpersonal/communication skills, both verbal and written
• An understanding of general networking and cyber security technologies is desirable but not essential
• Experience of support and incident response procedures and practices is an advantage

Note: Due to the nature of the work we do, this role also requires some out of hours on-call and shift working.

• Recent experience in working with Java J2EE applications.
• Experience in application support role for min 1 years for support or Developers willing to learn with good knowledge of Java, Unix, SQL
• Experience in programming languages such as JAVA/J2EE.
• Experience in Unix commands , SQL queries
• Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell
• Knowledge of Job scheduling, MQ setup , C:D setup experience is a plus.
• Exposure to banking industry is a plus.
• Dynamic individual with thirst to learn.
• Strong team player with excellent inter-personal skills
• Ownership oriented and ability to meet SLAs with no compromise on the quality of the work.
• Fresh graduates from local Universities and Polytechnics from 0 to 1 year are welcome.
• Must be graduate from IT or Computer Science
• Must have IT background and intermediate knowledge and hands on experiences with SQL and Linux
• Need to have eagerness to learn and perform with commitment.

Working hours –

Kindly take note of the following details for shift work :

Transport allowance - before 7am (for morning shift 6am to 3pm) , after 11pm (afternoon shift 2pm to 11pm)

Shift Timing:

1. Morning shift 6am to 3pm
2. General shift 9am to 6pm.
3. Afternoon shift 2pm to 11pm
4. Night shift 10pm to 7am.

Need to support including night shift, weekends, and public holidays

Job Descriptions:

• Receive training and perform duties in service/kitchen department
• Assist Outlet Manager/Overall responsible for the smooth operations of the restaurant
• Gain deep and thorough knowledge of the restaurant operation by rotating on each position
• Perform cashiering duties and maintain cleanliness and general upkeep of the restaurant
• Participate in initiatives to further improve service standards and procedures
• Observe high standards of mise en place with attention to detail
• Generate daily sales report and present to company's management
• Perform stock ordering and controlling in daily basis
• Perform effective problem solving skill when neccesary
• Delivering superior food and beverage service and maximizing customer satisfaction
• Promote upselling of food and services
• Responsible for planning weekly/monthly schedule of manpower
• Any other tasks as and when assigned by Management

Job Requirements:

• At least 1 to 2 years of food & beverage industry experience
• Highly customer service oriented
• Exhibit strong leadership skills
• Cheerful, and fun-loving individual who likes communicating with people

Jobmatch Recruitment Pte Ltd

License No: 17C8617

EA Registration No: R23112637

EA Personnel: Nguyen Thi Phuong Thao

60 Albert St, #10-09 OG Albert Complex, Singapore 189969

JOB SUMMARY:

The Sales Support cum Renewal Specialist plays a pivotal role in providing comprehensive

assistance to the sales team while focusing on customer renewals. This position involves

supporting field sales representatives in their activities and ensuring the successful retention

of existing clients through effective renewal strategies.

RESPONSIBILITIES:

1. Sales Support:

Collaborate with field sales representatives to facilitate the sales process, including

lead generation, qualification, and follow-up.

Assist in the preparation of sales presentations, proposals, and contracts to support

sales efforts.

Maintain accurate records of sales activities, customer interactions, and pipeline

management using CRM software.

Conduct market research to identify new sales opportunities and provide insights to

the sales team.

Coordinate with internal departments to address client needs and ensure timely

delivery of products or services.

2. Renewal Management:

Proactively engage with existing clients to facilitate the renewal process and secure

contract extensions.

Monitor contract expiration dates and proactively reach out to clients to discuss

renewal options.

Negotiate renewal terms and pricing with clients to maximize revenue retention.

Address client concerns and objections to renewal through effective communication

and problem-solving.

Collaborate with account management and customer success teams to ensure a

seamless renewal experience for clients.

QUALIFICATIONS & EXPERIENCE:

• Minimum A Level/Diploma and above.

• Immediate start.

• Proven experience in sales support, customer service, or inside sales roles.

• Strong communication skills, both verbal and written, with the ability to engage with

clients effectively
• Excellent organizational skills and attention to detail to manage multiple tasks

concurrently.

• Ability to work collaboratively in a team environment and build positive relationships

with stakeholders.

• Demonstrated ability to meet deadlines and achieve sales targets in a fast-paced

environment.

• Prior experience in contract negotiation and renewal management is a plus.

COMPANY DESCRIPTION

Headquartered in Singapore, The EtonHouse International Education Group has 120 schools across 11 countries. We run pre-schools as well as K-12 international schools. Together, these schools provide internationally recognized programmes and high-quality education to over 20,000 students globally. The group also runs enrichment programmes and cutting-edge ed-tech programmes to scale the provision of high-quality education in pre-schools.

Over the last 27 years, EtonHouse has been at the forefront of international education in the Asia Pacific region and has won numerous awards. In 2019, our founder, Mrs. Ng Gim Choo won the EY Entrepreneur Of The Year Award in the Education category. In addition, EtonHouse was recently selected to be in the inaugural cohort of the Scale-Up SG programme, which is an Enterprise Singapore programme selecting high-growth potential local companies which can be groomed into future global champions.

With children at the heart of what we do and the vision to make good quality education accessible to every child in Singapore, EtonHouse launched the EtonHouse Community Fund (ECF) in 2015. As an independent IPC charity, ECF continuously runs initiatives to make a difference in the lives of vulnerable children.

EtonHouse Vision

Shaping the future through education

EtonHouse Mission

Developing confident and capable global citizens

Be a part of the EtonHouse family

We welcome passionate and dedicated professionals who share our belief in the power of education. Together, we can make a meaningful difference to children and society through education.

RESPONSIBILITIES

• Undertake the teaching of a class in accordance with the school's agreed policies and guidelines.
• Plan and carry out the daily programme, developmental and caregiving tasks as assigned.
• Create meaningful language opportunities for children where love for Mandarin can be promoted.
• Document children's learning through contributions towards newsletters, class panels and children's portfolios.
• Attend to the health, hygiene and safety needs of the infants.
• Create a safe environment and provide the best possible care to infants under their care.
• Build and maintain good rapport with parents.

• Obtained at least a Certificate in Infant/Toddler Care and Development, or Fundamentals Certificate in Early Childhood Care and Education (with a certificate in Infant/Toddler Care) or its equivalent
• First Aid Certificate recognized by ECDA
• Minimum 2 years of relevant experience
• Good interpersonal and communication skills

• 5 days work week (Mon - Fri)

TECHNICAL SUPPORT ENGINEER

Location: Kovan

Working days: 5 days (Mon - Fri)
Working time: 7.30 to 5.15pm or 8.30 to 6.15pm or 9.30 to 7.15pm
Salary: $3000 - $4000

Purpose:

To provide technical expertise and know-how of the products and to keep up to date technical information of digital PA products for Singapore & Overseas Markets.

Job responsibilities: -

Customer Support:

• Provide technical support and training to customers via phone, email, online (virtual online), or in-person, addressing inquiries and troubleshooting audio system issues including audio interface, digital audio workstation, amplifiers, speakers, digital mixers, and digital signal processors (DSPs).
  To manage Steinberg's technical issues and communicate with Steinberg on all Digital Audio Workstations and licensing. Also managing Cloud licensing.
  Assist customers in configuring, installing, and troubleshooting complex audio systems for optimal performance within the project job scope upon being engaged.
  Retail display set-up and maintenance assistance for the best customer experience of PA products, especially CS&C (MPP) products.
  

Problem Resolution:

• Diagnose and resolve hardware and software issues related to audio equipment promptly and effectively.
  Collaborate with the technical team (including the technical service centre team) to escalate and resolve complex technical problems, ensuring minimal downtime for our clients.
  

Product Knowledge:

• Stay up to date with the latest advancements in audio technology and products.
  Develop a deep understanding of our product offerings to provide accurate information and solutions to customers.
  

Documentation:

• Create and maintain comprehensive technical documentation, including troubleshooting guides and FAQs, to assist both customers and internal teams.
  

Training and Education:

• Conduct training sessions for staff for both retail and wholesales, export distributors/importers (online and onsite), and customers (retail and wholesales) on the proper use of audio equipment.
  Provide internal and external training on new products and support procedures.
  

Quality Assurance:

• Perform quality checks on audio equipment to ensure that project business project partners meet company standards and customer expectations.
  Gather customer feedback and communicate insights with the respective Yamaha Corporation, Japan team via the Redmine portal provided.
  

Asset / PA Store Management:

1. Inventory Tracking:Keep a detailed record of all assets owned by the organization, including their location, condition, and usage.
   
2. Lifecycle Management:Monitor assets from acquisition to disposal, ensuring optimal utilization and making informed decisions about repairs, upgrades, or replacements.
   
3. Maintenance and Compliance:Implement regular maintenance schedules to extend asset lifespan and ensure compliance with regulations and standards.
   
4. Risk Management:Identify potential risks associated with assets, such as depreciation or technological obsolescence, and develop strategies to mitigate those risks.
   
5. Inventory Control:Maintain a well-organized inventory of production-related items, tracking quantities, conditions, and availability.
   
6. Equipment Checkout/Return:Facilitate the checkout and return process via DocuSign, ensuring that equipment is properly logged and accounted for.
   
7. Maintenance and Repairs:
   Oversee the housekeeping, maintenance, and repairs of equipment in the PA Store to ensure functionality and reliability.

Job Requirements

• Minimum Diploma in Audio Engineering, Electronics & Communications
• 3-5 years’ experience in Live Sound mixing, preferably on Loudspeaker System & Digital Mixing Console
• Able to provide technical support in Pre & Post Sales Activities (Vertical & Horizontal Sales Environment).

Lim Jun Yao

Reg No: R1989028

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Salary : $2,500 - $3,300

Location: Various Locations

Working Hours: Depends on location

Job Responsibilities

• Plan and supervise the care of residents
• Develop and implement programmes and activities for the well-being of residents
• Put up monthly interview records for residents
• Ensure proper maintenance of the Home's equipment
• Ensure the cleanliness of the Home premises

Job Requirements

• Diploma in psychology , social work , counselling or relevant field
• Willing to work rotating shifts including night shift and weekends
• Training provided

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Evelynn) || EA Personnel License R24120580

P-Serv is partnering our Client, a leading name in the transportation statutory board. We are looking for dynamic talents to be a part of our team! If you have what it takes, click on to apply:

• Uniform Provided!
• Career progression!

Job Responsibilities

• Ensure daily operations run smoothly
• Handle enquiries professionally
• Ensure that all office equipment, computer peripherals and communication equipment are handled and maintained in good working condition
• Reconcile and take custody of all payment collections at the end of shift with the report generated by POS machines to ensure they are properly accounted
• Any other ad-hoc duties as assigned

Job Requirement

• Minimum GCE O Level with Cashiering / Customer Service experience
• Meticulous with details, good communication and interpersonal skills
• Able to maintain confidentiality and sensitivity in the management of work

Working Hours / Location

• Woodlands
• 4 days work, 2 days off (rotating basis)
• Either 10am to 10pm or 10pm to 10am (with 2hrs break)
• Basic + Incentives + Allowances + Bonus!

We regret to inform, only shortlisted candidates shall be contacted.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.p-serv.com.sg. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

EA License No: 90C3494 | EA Personnel No: R21100082 (Mavis Goh)

Detailed Job Description

• Design, implement, and oversee intricate core and data center network infrastructure to ensure optimal availability, performance, and scalability.
• Manage Cisco ACI environments, including fabric, tenants, application profiles, and endpoint groups, while addressing any administrative or troubleshooting needs.
• Collaborate across teams to align network infrastructure with business objectives and emerging technology trends.
• Develop and uphold network documentation, policies, and procedures to maintain clarity and consistency.
• Supervise the setup, configuration, and upkeep of network hardware and software.
• Proactively identify and address network vulnerabilities to uphold security standards.
• Lead end-to-end network projects, including budget oversight, from conception to execution.
• Enhance efficiency in visualizing, monitoring, and analyzing network operations through automation and improvement initiatives for regular updates on OLAs and KPIs.
• Provide mentorship and technical guidance to junior network engineers.
• Keep abreast of new technologies and industry best practices, recommending enhancements accordingly.

Minimum Requirements

• Hold a degree in Computer/Electrical/Electronics Engineering or Computer Science.
• Possess a minimum of 6 years of relevant IT experience in network engineering, focusing on data center networking.
• Demonstrate proficiency in Cisco ACI architecture, including hands-on experience in deployment, configuration, and troubleshooting.
• Exhibit a strong grasp of networking concepts and protocols such as TCP/IP, VLANs, OSPF, and BGP.
• Display an interest in developing IT service management skills.
• Have experience with network security practices and firewall configuration.
• Showcase exceptional problem-solving abilities and thrive in fast-paced environments.
• Candidates with industry-recognized certifications (e.g., CCNP, ITIL, CITPM, PMP, etc.) will receive preference.
• Possess excellent verbal and written communication skills, along with strong collaboration abilities.

Interested candidates, who wish to apply for the advertised position, please email us an updated copy of your resume.
Email: [email protected] / [email protected]
We regret that only shortlisted candidates will be notified.
Job Code: SHIL
EA Registration No. R22109597
EA License No.: 01C4394
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Customer Focus:

Demonstrates a strong commitment to customer satisfaction. Anticipates customer needs, providing personalized service.

Responsibilities:

• Provide attentive and personalized service to guests.
• Take orders accurately and relay them to the kitchen.
• Serve food and beverages promptly and courteously.
• Have a good understanding of all food and beverage items.
• Able to suggestively sell menu items to enhance guest experience.
• Anticipate guest needs and provide recommendations when requested.
• Handle guest inquiries and resolve issues promptly and professionally.

Requirements:

• 1-2 years of experience working in a fast-paced high-end venue.
• High school diploma or equivalent.
• Strong organizational and multitasking abilities.
• Capable of standing and working continuously for over 8 hours.

Join our innovative team as a Part Time Roving Officer and become a driving force behind our exceptional service delivery. Embark on a fulfilling journey and apply now to take the first step towards an exciting career!

Job Responsibilities:

• Man the front counter at all times
• Welcome walk-in customers and register customers via case management system
• Attend to enquiries
• Handle difficult customers professionally and effectively
• Perform manual tracking of daily customers’ walk-in in the event of queue system failure
• Collect documents received from customers and make certified copies of these documents
• Need to be roving around different offices depending on manpower planning

Job Requirements:

• Prior experience in customer service and administration is preferred.
• Ability to communicate in English and be proficient in a second language and/or converse in dialects as the work requires interaction with a large number of clients from diverse background.

Working Hours and other Info:

• Monday - Friday (8:30am - 6:30pm) ; commit on your availability
• $11/hr
• Working locations accessible by MRT / Bus

We regret to inform, only shortlisted candidates shall be contacted.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.p-serv.com.sg. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

EA License No: 90C3494 | EA Personnel No: R21100082 (Mavis Goh)

Job Highlights

• Attractive Medical & Dental Benefits
• Friendly Working Environment
• Uniform provided with Laundry Allowance
• AWS & Variable Bonus
• Opportunities for career progression

Job Description

The Customer Service Representative will:

· Maintain a friendly, neat, pleasant and professional image to guests

· Welcome and greets guests (by name if known) always in a warm and professional manner according to hotel standard.

· Perform check-in and check-out for hotel guests, room assignments according to guest preferences in an accurate, professional and efficient manner to create an unforgettable stay experience.

· Maintain effective communication within the Front Office department and other departments, especially Housekeeping to ensure seamless experiences for all guests

· Handle cashier duties in accordance to hotel Policy & Procedures

· Perform night audit function including date roll procedures and reconciliation of cashiering transactions

· To be kept informed of all functions, events, and promotions going on in the hotel and citywide.

· Address all residents’ concerns or complaints with the utmost urgency. Handle all residents’ queries and questions and avoid referring to other persons or departments unless otherwise necessary.

· Maintain the cleanliness and neatness of all work-related areas

· Work at different shifts that may be assigned based on operational necessities.

· Maintain confidentiality of guest and proprietary information

And the rest of the time, Customer Service Representative will

· Perform other duties and functions as may be assigned by the Duty Manager from time to time.

· Participate in any Front Office initiatives and projects.

· Perform any ad-hoc duties assigned.

· Requires to perform shift work and night shift.

KEY QUALIFICATIONS

· Minimum 'N' Levels or higher

· Qualifications in Hospitality Management from a recognized institution is an added advantage

· Minimum 1 to 2 years of relevant experience in front office preferred

· Good command of English is required; Additional language is an asset

· Ability to remain calm and courteous in demanding situations

· Capacity to read situations, understand environments and respond accordingly

· Someone who is a good team player, honest ,details oriented and good interpersonal

· Able to commit shift work and night shift.

Strategy, Research and Data Division (SRDD) leads in the forward and strategic planning of AIC using a data-driven and multi-disciplinary approach. We drive research and strategy with partners and stakeholders, towards the vision of fostering a vibrant care community that enables people to live well and age gracefully.

Within SRDD, the Strategic Planning team drives long-term planning and formulates an integrated and strategic view of programmes and enablement initiatives. We work closely with other AIC Divisions to sense-make emerging strategic issues impacting community care, translate insights and national policy into practical strategies and influence stakeholders for alignment. We also facilitate whole-of-AIC engagements with Ministry of Health for cross-cutting issues.

The Assistant Manager will conduct strategic planning initiatives to contribute towards the review, translation and communication of AIC’s strategy:

• Analyse and illuminate the impact of cross-cutting issues on ageing and community care
• Facilitate and staff discussions and workshops with AIC Divisions and other stakeholders for effective sense-making and co-creation of responses
• Develop and maintain frameworks to support prioritisation of initiatives and evaluation of study trips
• Assist with the implementation of impact measurement
• Support the development of content such as meeting materials for Chairman’s or CEO’s engagements and country scans.

Job Requirements:

• Recognised degree in any discipline
• Minimum of 2 years’ experience in strategic planning, policy or corporate development, or experience in the health or social care sector will be an advantage.
• Strong analytical, written and verbal communication skills
• Comfortable with numbers and analysing data to derive insights
• Good project management and stakeholder engagement skills
• Team player with good interpersonal skills
• Passion in serving the community care and public sector
• Proactive and conscientious self-starter who is able to work independently
• Strong willingness to learn
• Able to implement solutions in a complex environment

• Engage and foster collaborations with Corporates, Foundations as well as public sector agencies who share common agenda with AIC’s vision to support our seniors to live well and age purposefully
• Support the implementation of collaborative projects and initiatives, which includes but not limited to:

- Management of sponsorships

- Project management to ensure the successful implementation of initiatives

- Donor reporting and recognition

• Provide account management to assigned Partner Accounts:

- Build strong relationship and trust with Partner

- Have overview of and understand the needs of Partner

- Cultivate Partner to align and support AIC’s vision, and pilot collaborations

- Maintain a consistent and valued engagement experience with Partner

• Liaison, support and project manage plans and programmes eg. Friends of Community Care Award

Job Requirements:

• Degree in any discipline
• At least 5 years of working experience in similar nature
• Good verbal and written communication skills
• Strong analytical, organizational and planning skills with an eye for details
• Strong problem solving skills and able to multi-task under tight deadlines
• Team player with high level of initiative and able to work independently

• Develop, implement, monitor and review enablers that will help build an integrated care ecosystem. These include funding administration, care model development, design and implementation of standardised processes and templates, and the design and monitoring of performance indicators and dashboards.
• Work with internal and external stakeholders including MOH, the Regional Health Systems, Primary Care and Community Care Providers to identify gaps and barriers to the building of an integrated care system
• Identify and systematise enablers and solutions that close gaps, overcome barriers and lead to better health and social outcomes for our clients
• Develop and implement rapid prototyping of solutions and evaluate its effectiveness in mitigating systems barriers to building of an integrated care ecosystem
• Support the development and rollout of IT enablers
• Work with stakeholders on programme review and evaluation
• Synthesize the learnings and experience for improvement in programme design and implementation
• Identify best-practices and implement platforms for cross sharing and learnings between providers

Job Requirements:

• Recognised degree in any discipline
• At least 2 - 5 years of work experience
• Relevant experience in community development and multi-agency work/healthcare industry will be an added advantage
• Able to engage and work well with groups from diverse backgrounds
• Able to multi-task and possess strong project management skills
• Demonstrate strong analytical, problem-solving and communications skills
• A self-starter with a sense of curiosity and strong learning agility
• Resilient, agile and adaptable individual who thrives in a dynamic environment
• A good team player with strong interpersonal skills

The Role

Charles Taylor InsureTech is looking for a Group IT Service Delivery Analyst to provide timely and efficient 2nd and 3rd Level support to the organisation’s user community across the APAC region. The Group IT Support Analyst should have extensive experience administrating common services including Windows 10, Office 365, Intune device management, Active Directory, deploying SCCM builds, Time Management and documentation duties required to help the team maintain the Service Delivery Support operation within the defined processes and framework. The ideal candidate will have a strong technical background with outstanding troubleshooting skills, possess excellent communication skills, and be a self-starter who delivers solutions in high pressure situations.

Key Responsibilities

· Respond to assigned requests for IT support and services (including incidents, and service requests) in a timely, polite, and efficient fashion, adhering to the defined SLA timeframes.

· Analyse and resolve assigned 2nd/3rd line support calls at the London offices, other regional offices (nationally and globally), and for remote users. Work with other relevant support workgroups (Infrastructure, Application Support, etc.) to resolve/fulfil incidents, requests, and problems.

· Log and track the status of assigned requests for IT support and services, ensuring regular customer updates.

· Provision and deploy new equipment and applications to individuals and groups, following the appropriate processes and ensuring compliance with licensing requirements.

· Provide technical solutions to IT and business requests/requirements, engaging with Business stakeholders where appropriate.

· Provide the relevant equipment and support for meetings as required by the business Follow the defined department ITIL processes and procedures, and wider company standards, policies, and procedures; providing feedback on processes where improvement opportunities are identified.

· Maintain the hardware CMDB to ensure accuracy.

· Perform proactive maintenance on supported systems, ensuring supported offices are visited for IT maintenance on the agreed schedule.

· Provide regular updates to customers, and to the Service Delivery Managers Manager, on progress with items, escalating issues where a technical or management escalation is required.

· Build positive relationships with users to enhance the level of service provided.

· Positively contribute ideas and feedback to help the team grow and improve; participate actively in team meetings and other activities as required.

· Contribute to project activity, completing assigned tasks as necessary to the designated timescales.

· Demonstrate and champion Charles Taylor Values by ensuring Agility, Integrity, Care, and Accountability and Collaboration.

· Ad Hoc duties: Your key accountabilities will include such other duties and tasks as allocated, at the discretion of management, and that are within your capabilities and the scope of your role.

Required Skills

· Experience with Active Directory, Azure and Office365 administration (user and group management, adding objects to the domain, etc.)

· Hardware installation and troubleshooting, including laptops, desktops, telephones, smartphones & tablets, printers, and other peripherals.

· Mandatory current experience with Windows 10 & 11 installation, support, and troubleshooting.

· Experience in building/imaging software for deploying corporate standard images to standard desktop hardware using SCCM or Intune.

· iPhone configuration, support, and user assistance, including mobile device management solutions such as Intune.

· Understanding of Service Management concepts. ITIL foundation qualified (preferred)

· Ability to work independently and as part of a team. Ability to prioritise own workload and meet agreed deadlines.

· Ability to communicate effectively at all levels.

· Exposure to common applications i.e. Microsoft Office 2016 & Outlook and other Microsoft Applications

· Knowledge of Active Directory administration (user and group management, adding objects to the domain,etc.)

· Hardware installation and troubleshooting, including laptops, desktops, telephones, mobile telephony, printers, and other peripherals.

· Experience of common build and imaging software for deploying corporate standard images to standard desktop hardware

· iPhone configuration, support, and user assistance, including secure mail applications such as Intune.

· Experience in IT Service management logging systems; ideally Service Now or similar.

· Several years Desktop Support experience