Total 6,259 Customer Service job vacancies in Raffles Place

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

· Provide 1st level diagnosis to hardware and software related issues.

· Assist the End User in providing information or to perform an IT related task when required, e.g., guide the End User to change local printer set-up, change local printer ribbon.

· Basic troubleshooting related to hardware, system software, applications, network connection or devices, virus or malware intrusion or usage.

· Resolve all HW/SW PC and laptop problems or escalate it to the respective technical support personnel/team by informing the Help Desk.

· Aid Asset Management staff regarding asset checking.

· Provide and ensure that all Operating System build versions are the same for all PCs/laptops and that all devices are security hardened (meaning services or applications not needed by the Buyer like games etc. are not installed or configured).

· Mitigate, remediate, clean and/or format PCs/laptops immediately that have been identified with security threat or suspicious activities, processes, virus/malware and the like.

· Perform basic troubleshooting and if needed basic administration tasks on MS Active Directory, Symantec Endpoint and other system software running on endpoint PCs or laptop
Assistance in setting up Projectors, Teleconference and Videoconference units.

· Assistance in setup and configuration of mobile phones and tablets (ex. VIP request to setup newly acquired mobile phone and tablet, transfer of files from old mobile phone to the new)

· Assistance in setting up of network connectivity.

· Assistance on how to use or operate Wireless Projector; any break fix and/or maintenance support required shall be provided by the Buyer.

· Standby support for Boardroom meetings

· Standby support for the Office of the Chairman meetings and events

· Setup computers and connection for Training rooms.

· Perform laptops, desktops and peripherals preventive maintenance and cleaning.

· Prepare reports and assure that information is readily available.

· Configure and install network devices (Switches and Access Points)

· Perform network maintenance and system upgrades including service packs, patches, hotfixes, and security configurations.

· Monitor performance and ensure system availability and reliability.

· Provide Level-2 support and troubleshooting to resolve network issues related to Switches and Access Points

· Work within established configuration and change management policies to ensure awareness, approval, and success of changes made to the network infrastructure.

· Collaborate with vendors and other IT members for issue/problem resolution, and project implementation.

· Workstation setup for end-users

· Software installation

. Manual OS and application patching as necessary

. On-site diagnosis, evaluation, and identification of recommended fix

Background Information:

Our Client is a a statutory board under the Government of Singapore. Embark on a fulfilling journey and apply now to take the first step towards an exciting career!

Job Scope:

• Ensuring daily operations run smoothly
• Collection of payment at designated counter
• Handle queries and provide good customer service
• Assist in topping up / collection of payments
• Other adhoc duties as assigned

Job Requirements:

• GCE O level with minimum 1 year of customer service experience
• Pro-active, resourceful & effective in problem solving
• Willing to commit rotating shift, weekends & public holidays

Other Information:

• Training & Uniform provided
• 4 days work 2 days off
• 2 hours meal break
• Part-time options available

Interested applicants, please email to [email protected] or WhatsApp to 98266796

Thank you for your interest but only shortlisted applicants will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates collecting, using, and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.p-serv.com.sg. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

EA License No: 90C3494

EA Personnel No: R21102746

EA Personnel Name: Jasmine Tay

• Experience working as Tier 1 level application support function.
• 5 years of experience in supporting applications using: J2EE, JSON, REST API, XML, Spring, Ruby, Oracle, Postgres databases, SQL, Apache and Tomcat web servers, Bash and Shell script Linux scripting, Kubernetes and AWS cloud setup, OpenSSL.
• Serve as a first line of technical support.
• Provide standby emergency response & support for system down/critical incidents.
• Perform product configuration based on customer requirements including attending to customer service & change requests.
• Change or fine-tune system related parameters.
• Perform problem analysis and implement corrective and preventive measures to prevent recurrence.
• Provide technical solutions & best practices.
• Interact with internal departments (development, cloud, etc.) and customer.
• Provide online and/or on-site assistance and training to customers.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

The successful candidate will join the Branch’s Customer Service Department which offers consumer banking products such as savings accounts, fixed deposits, current accounts and remittances services to customers. He/She will perform both front-office counter service duties and back- office operational and administrative duties in the department. Such duties include handling over the counter banking transactions including opening of accounts; processing inward and outward remittance transactions; processing inter-bank GIRO payments; handling customer enquiries; attending to customers’ account requests; etc.

Requirements:

• A recognized degree.
• At least 1-year experience handling retail banking transactions in a bank
• Good communication and inter-personal skills
• Strong numeric and PC skills
• Team player and able to work in a fast-paced environment

Service Crew | Full/Part Time | Flexible Shift | North/East/West Area | Min 2 Months | $12

Location
NTU
Sembwang
Paya lebar (Kinex)

Timing:
10am-9pm

Part Time
$12/hr

Full Time
$2300-$2700 (5days)
$2800-$3200 (6 days)

Jobscope:
-Assist in food preparation
-Perform order taking, attend customer’s needs
-Basic housekeeping duties
-Cashiering duties

Interested can SMS/WhatsApp me @ 90688875 With the following detail
Full name:
Staying location:
Commitment period:
Job Title: Service Crew

Nelson phua
Fast Career Recruitment
EA License No: 16C8420 | R23113727

Position: Accounts Executive (AP):

Working in a dynamic and diversified team, the Accounts Executive will be reporting to Assistant Accountant. This role aims to assist and collaborate with Assistant Accountant in accounts payable tasks.

What you are expected

· Perform day to day verification and recording of expenditures and payments, including vendor invoices, petty cash claims and staff claims

· Responding to vendor enquiries

· Understand expense accounts and cost centres

· Perform month-end closing in prepayment amortisation and deposit paid schedules

· Support statutory audit, tax filing and other statutory reports

· Understands compliance issues around accounts payable processes (GST/ WHT)

· Perform other administrative responsibilities not mentioned above

· Report to Assistant Accountant

What we are looking for

· Minimum Nitec in accountancy, LCCI or related field

· Preferably with at least 2 to 3 years’ relevant job experience in AP function, especially in flexible workspace environment

· Knowledge of Oracle NetSuite ERP would be an advantage

· Possess strong communication skill in written English

· Able to work in a fast-paced environment

· Must be meticulous, able to work in team and within stipulated timelines

· Able to initiate process improvement

· Available in short notice is an advantage

· Working location: CBD area

Your personal data would be treated highly confidential and would be used for recruitment purpose only.

This role shall report to the Office Manager and will be responsible for frontline reception duties and supporting the Office Manager in ensuring smooth operations of the office.

Job Responsibilities

• Manage corporate travel, visa applications, and staff expense claim processing.
• Assist in the procurement of low-value general office supplies, stocktaking of office supply inventories, and handling general office invoice processing.
• Be responsible for reception duties, which include managing incoming and outgoing mails, handling couriers and parcels, answering incoming calls, welcoming office guests, reserving of meeting rooms, and setting up video conferences.
• Assist the Office Manager with the office facilities matters.
• Perform any ad-hoc duties as assigned by Office Manager.

Requirements

• Minimum qualification GCE “O” Level.
• At least 3 years of working experience in the capacity of a receptionist.
• Proficient in Microsoft Office Word & Excel.
• Good communication and interpersonal skills, Excellent customer service skills, Multi-tasking capability, Independent problem-solving ability.
• Fluent in both Mandarin and English to ensure seamless communication with colleagues in the Beijing office.

Position Type: Contract Deputed to Client | Work Location: Central - 6 Shenton Way, OUE Downtown 1

Required skills:

• Experience working as Tier 1 level application support function.
• Minimum 5 years of experience in supporting applications using: J2EE, JSON, REST API, XML, Spring, Ruby, Oracle, Postgres databases, SQL, Apache and Tomcat web servers, Bash and Shell script Linux scripting, Kubernetes and AWS cloud setup, OpenSSL.

Description

• Serve as a first line of technical support.
• Provide standby emergency response & support for system down/critical incidents.
• Perform product configuration based on customer requirements including attending to customer service & change requests.
• Change or fine-tune system related parameters.
• Perform problem analysis and implement corrective and preventive measures to prevent recurrence.
• Provide technical solutions & best practices.
• Interact with internal departments (development, cloud, etc.) and customer.
• Provide online and/or on-site assistance and training to customers.

Almira | Recruitment Consultant

Email: [email protected]| Office Telephone: +65 64299403

EA Personnel Registration Number: R22111126

Singapore Employment Agency Licence No: 11C3373

POSITION GOALS

The primary objective of this position is to provide high quality customer service to internal and external stakeholders and Customer Relations with the day-to-day operations of the division.

RESPONSIBILITIES

Responsibilities will include, however not be limited to:

• Be the first point of contact to greet clients and understand, answer and address client needs with a solution-oriented approach.
• Ensure the foyer is visually maintained to reflect a welcoming and professional environment.
• Provide a high level of customer service when hosting international and VIP guests; and provide translation services for international guests as required.
• Effectively communicate with internal and external stakeholders.
• Receive, distribute and manage mail bank and deliveries.
• Maintain office equipment, meeting rooms and staff snacks and refreshments.
• Manage various internal processes such as vehicles and travel.
• Assist and host internal and Customer Relation activities, events and coordinate logistics for meetings, including room setup and catering.
• Draft and format reports and other documents and maintain Customer Relation CRM with high degree of attention to detail.
• Provide exceptional administrative support to the Customer Relations Team and other ad hoc office assistance as required.

SKILLS AND EXPERIENCE

• Strong bilingual (English and Chinese speaking) communication skills both written and verbal are essential
• Competent working with Microsoft Office suite, including Word, Outlook and Excel.
• Possess a positive attitude and be willing to work as part of a team.
• High degree of attention to detail.
• Must have a service-oriented mindset and be capable of making every guest feel valued.

CRITICAL SUCCESS FACTORS

• Epitomise the Ladon values in all interactions with internal and external clients.
• Be the company ambassador in all interactions.
• Providing a high level of customer service to all stakeholders.
• Providing high level proactive response to office matters.
• Displays initiative in regard to maintaining a functional office environment.

Brief description of the Restaurant

• Ikkagoyo is a new opening Japanese traditional style of fine-dining. The restaurant will officially open around Feb-March 2023.
• The concept of this restaurant is to deliver ""KANDO (impression)"" to everyone with ingredients delivered from carefully selected producers all over Japan, Japanese traditional cooking techniques, and the spirit of OMOTENASHI (hospitality).

Job Descriptions

• Shift Management
• Beverage inventory and order management
• Cleaning
• Service Offerings
• Increase the service quality

Job Requirements

• 3 years of similar experiences

Working hours

• 5.5days a week
• Shift system 10:00am～22:00pm 3 hours break (14:30～17:30)

We are working with a leading firm to search for a Regional IT Support Lead.

Responsibilities:

• Provide technical support for ASEAN offices
• Responsible for IT operations and projects with End User IT Services for ASEAN offices.
• Working with senior stakeholders to deploy projects and manage capacity.
• Review and maintain knowledge on all purchased and existing supported desktop software, hardware, and systems.

Requirements:

To qualify, individuals must possess:

• Bachelor’s in IT-related discipline
• At least 3 -5 years of relevant experience
• MUST HAVE:
  1. Experienced in level 2 support
  2. Experienced in Microsoft Entra and Office 365
  3. Strong Knowledge on Microsoft 365, Active Directory Sites and Services, DNS, DHCP, and DFS.

Interested applicants, please contact Shan at [email protected] or +65 6950 0365 for a confidential discussion.

EA License no.: 16S8066 I Reg no.: R1980894

Only successful candidates will be notified.

Job Descriptions:

The roles and responsibility have been described as follows:

1. 70% of new/enhanced services (Apps/products) to be deployed to Service Desk via Service Portfolio process

1. To document every service planned and operated by Service desk.
2. To ensure that every new service runs through a set of standardized activities and procedures for service delivery and support, and to ensure it is documented and provided to the relevant management processes.
3. To review every service and their design packages at regular intervals.
4. To review every service within the Continual Service Improvement Process
5. To provide an information base for a service catalogue through the service portfolio.
6. 20% in operations in terms of training or back up Operation Analyst when he/she is on leave.
7. 10% admin – license count for O365/Service now, monthly-end accrual (on rotational basis).
8. May be required to perform other duties as assigned.

Requirement:

• Bachelor's degree or equivalent in Computer Science or related discipline.
• Preferably with minimum 3 – 5 years of work experience especially in application support
• Preferably have Analytical Skills; Planning & Organizing Skills; Project Management Skills; Interpersonal Skills; Accuracy & Attention to Detail
• Preferably have practical knowledge in using Microsoft Office, particularly in Power BI
• Preferably have practical experience in implementing LEAN, AGILE and Design Thinking
• Preferably have practical experience in implementing Robotic Process Automation (RPA)

We are currently assisting our client, part of a global technology, defence and engineering group, look for a Service Delivery Manager (Transmission Network System).

Responsibilities

• Managing a team of technicians and engineers who are responsible for installing, configuring, and maintaining the communication system. Ensure that the team is properly trained and equipped to deliver the service to customers
• Building and maintaining strong relationships with customers. This involves understanding their needs and expectations and ensuring that the system is meeting those needs
• Ensuring that the service delivery meets the quality standards set by the Authority. This involves monitoring performance metrics, identifying areas for improvement, and implementing corrective actions as necessary
• Managing the service delivery budgets, including resource allocation, cost management, and revenue forecasting
• Managing service delivery contracts with customers. This includes negotiating terms, ensuring compliance with contractual obligations, and managing customer expectations
• Identifying and managing risks associated with service delivery. This involves developing risk management plans and implementing mitigation strategies to minimize the impact of risks on service delivery
• Ensuring that the communication system is properly maintained on a regular basis. This includes conducting routine checks, inspections, and preventive maintenance to ensure that the system is operating at peak performance
• Diagnosing and repairing faults in the communication system. This includes troubleshooting, testing, and repairing any equipment or software malfunctions that may occur
• Managing spare parts and equipment required for the communication system. This involves maintaining an inventory of spare parts, ensuring that the required parts are available when needed, and ordering new parts as required
• Monitoring the performance of the communication system. This includes conducting regular tests and measurements to ensure that the system is operating within specified parameters and identifying and resolving any issues that may arise
• Ensuring that the communication system meets all safety regulations and standards. This includes ensuring that all equipment and installations are in compliance with safety codes, regulations, and standards

Requirements

• Experience with transmission network technology (optical/packet transport circuits)
• Experience managing external vendors, commercial negotiations
• Good financial and people leadership skills

• Working Days: 6 Days [ Offday on Monday ]
• Working Hours: Tuesday - Friday 9.30am-5pm; Weekends, public holidays and school holidays [ 9.30am-6pm ]
• Location: Snow City [ Jurong East ]
• Salary: $1,800-$2,200

Job Scope:

• Photographers take pictures using digital or film cameras and equipment. Photographers may develop negatives or use computer software in order to produce finished images and prints.
• Greeting customers and assisting them in making purchases
• Identifying customers’ needs and matching these with available products or services.
• Maintaining the store’s neatness and arranging displays.
• Ensuring that the store is well-stocked.
• Receiving and organising new deliveries.

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Salary: From $ 2,200 (BEFORE attractive bonuses)
Address: Plaza Singapura, Vivo City, Paragon, Parkway Parade
Working Days: Alternate 5 and 6 day work weeks
Working Hours: 45h work weeks (OT Claimable)

Job Responsibilities:

• Support and Prepare food product including baking of pretzels.
• Provide excellent customer service.
• Support Back of House duties including cleaning and housekeeping.
• Perform other duties assigned by Store Managers.

Requirements:

• Willingness to work weekends and public holidays.
• Training provided.

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Job Scope:

• Branch’s Customer Service Department which offers consumer banking products such as savings accounts, fixed deposits, current accounts and remittances services to customers.
• Perform both front-office counter service duties and back- office operational and administrative duties in the department.
• Handling over the counter banking transactions including opening of accounts; processing inward and outward remittance transactions; processing inter-bank GIRO payments; handling customer enquiries; attending to customers’ account requests; etc.

The preferred candidate must satisfy the following requirements:

• A recognized degree.
• At least 1-year experience handling retail banking transactions in a bank
• Good communication and inter-personal skills
• Strong numeric and PC skills
• Team player and able to work in a fast-paced environment

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R21100883 (Ong Jia Hao Lavis)

Position Type: Contract Deputed to Banking Client | Work Location: South East

1. Job Purpose

• Carrying out duties as Treasures Digital Service Ambassador
• Achievement of Service Excellence in terms of customer satisfaction eg. customer waiting times, problem resolution, customer feedback and error rates.
• Transaction and account opening documentation for onward processing.
• Internal collaboration with working partners for problem resolution

2. Key Responsibilities

a. Service Management Performance

• To achieve service standards as set out For Treasures onshore staff to develop and improve customer satisfaction and retention whilst educating customers about Treasures Service and benefits eg. self-service banking facilities
• To ensure all customer requests are dealt with in a timely and consistent manner.

b. Customer Care

• Ensuring that results of CSAT, monthly service monitoring Sessions and customer satisfaction surveys eg. Centre Audits / Mystery Shopping adhere to the set standard.

c. Service Improvement Programs and Teamwork

• To participate in Service & Process Improvement initiatives and other team-related activities

d. Activities/Operations

• To reach out to customers at the Treasures Centre, manage queues and assist with the seamless delivery of service to Treasures customers.
• To assist with documentation and handling of account openings and closures
• To assist with complex or time-consuming servicing of accounts including:
  - CPF Investment account reimbursement
  - Change of signature/ Customer profile updates
  - ATM card replacement/ Other Self Service Banking application
  - Cash handling operation.
  - To support Centre with day end batching and reporting

Almira | Recruitment Consultant

Email: [email protected]| Office Telephone: +65 64299403

EA Personnel Registration Number: R22111126

Singapore Employment Agency Licence No: 11C3373

The Application Support Engineer is responsible to maintain high levels of service and ensuring all IT operations activities are performed. He/She is responsible to drive both internal and external teams to ensure compliance to SLAs, KPIs and metrics relating to service performance and operations performance.

He/She posseses strong analytical skills in the completion of service operations related activities and is responsible for tracking and analyzing important reports covering service performance metrics and operations activities.

"

• Drives internal and 3rd party service provider / vendor review meetings covering performance, service improvements, quality and processes

• Track and ensure compliance to SLAs, KPIs and metrics relating to service performance and operations performance

• Troubleshoot and resolve service health issues and gathering relevant parties to resolve impediments impacting service performance

• Ensure all operational support material is complete and all process comply within internal security and technology standards

• Organise system activities including planned maintenance events, system backup processes and disaster recovery drills

• Prepare and deliver status updates / report to management

• Log and track problem tickets relating to S1/S2 or high impact issues

• Support and assist in high severity incidents and drive problem management meetings

• Collaborate with multiple internal teams across disparate groups to restore services when incidents occurred, gather required experts to perform root cause analysis for problem resolution

• Assist in high severity incident communications such incident broadcast communication to all stakeholders and provide regular updates to management until incident closure

• Manage the incident and problem management process to ensure all preventive measures and problem resolution are recorded in the Known Error Database (KEDB)

• Implement Response and Recovery Plans and activities relating improvements to service recovery

• Maintain processes, templates and SOP, website and information related to incident and problem management

• Assist senior leaders in disaster recovery planning and activities

Requirements / Qualifications

• Bachelor’s degree in computer science or other highly technical, scientific discipline

• 3-5 yrs of Technical / Application Support experience

• Proven experience of working efficiently in a cross functional team

• ITIL v3/v4 certification and strong service oriented experience / background

• Knowledge and understanding of IT industry environment and business needs Strong competency in IT technologies covering operating systems, databases technologies, networking, server, load balancing and/or application related domains covering healthcare and healthcare related industries

• Ability to establish and manage processes and practices through collaboration and the understanding of business

Outdoor Sales Engineer

Location: Jalan Pemimpin (Bishan / Marymount)
Working Hours: Mon to Fri 9am to 5.30pm, Sat 9am to 12pm
Salary: $3200 - to $3600 (depends experience)

• With AWS and Performance Bonus
• 4% commission on sales value
• Company phone, cash card, petrol card will be given, with parking fees claimable

Job Descriptions:

• Sales for the company on all glass works as well as all glass related works, mainly commercial, retail projects etc.
• Meet clients, do quotation, get sales, coordinate with coordinator and clients on how to get the job done, chase payment etc
• Supply and install.
• Maintain a rapport relationship with existing clients and develop new business opportunity.

Job Requirements:

• Able to interpret and understand drawings.
• Minimum 1 year experience in same or similar field
• Possess own vehicle to travel to client’s site.

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

• Address infants' basic needs involves feeding them, showering, dressing them, and changing their diapers.
• Develop activities to provide a variety of learning experiences and opportunities that include reading, singing, and interacting with them.
• Observe and evaluate infants’ performance, behaviour, social development and physical health and make note of progress.

Requirements:

• Infants and Toddler Care and Development and Early Years Development Framework certified.
• At least 2 years of working experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

• Manage and provide administrative services (e.g., assisting patients with their appointments and making arrangements pertaining to their medical treatment).

• Perform service recovery such as managing complaints from patients.

• Chaperoning of patients to ensure smooth treatment process.

• Provide administrative support for corporate & insurance patients such as letter of guarantee, insurance forms etc.

• Ensure operability of patient hotline and to attend to enquiries from patients and clinics.

• Keep accurate and compete records consistent with regulations, policies, and procedures.

• Organise and prioritise own workload to ensure provision of quality services.

• Demonstrate an organised, effective, and timely approach to all tasks.

• Build and strengthen client relationships to achieve long-term partnerships.

• Develop a thorough understanding of our products and service offerings.

• Meet regularly with other team members to discuss progress.

• Generate progress reports for clients and senior leaders within the organisation.

• Other duties and projects assigned by your reporting officer as required.

• Cabin crew experience--is a PLUS

Business Support

We are looking for a Business Support who is capable and enthusiastic about a role that requires proactive communication skills, good office management capabilities, and an appetite for teamwork, working with managers in supporting the business.

As the Business Support, you are responsible for the daily commercial and administrative duties of the business and supporting the team with requirements. Reporting to the Managing Director / Business Manager, you will also be assisting in the administrative, operations and business teams, handling confidential and time-sensitive materials. This role will provide a great stepping stone in your career, you will gain valuable knowledge and skills as you build towards a Business Management role.

About us

We are a small entity but part of a listed organisation in Japan. We work with clients throughout the Asia Pacific on feed ingredients and agri-commodities. The company has committed to a growth plan of expanding its product portfolio in the next 3 to 5 years and to support our growth strategy, we have created this new role to join us on a full-time basis. At the heart of everything we do are our Values “Go Explore, Keep Learning, Build Trust, Work Together” and we are looking for a Business Support who believes that these values make us stronger and embrace them as their own.

Business:
- Research to provides advice on Import & Export custom requirements for the company
- Provide sequencing results Data delivery from server to Hard disk or via Cloud for local & overseas customers.
- Facilitate processing of documents related to business permit
- Provide insightful, accurate and comprehensive analysis
- Work closely with business units to assess feasibility of report requirements

Admin:
- Overseeing general operations needed for a smooth- running office.
- Coordinate the repair and maintenance of Office equipment

Finance:
- Data entry in system relevant to various area for instance of fixed assets, sales, purchases, payment, and cost/expenses
- Assist in Accounts Receivable duties such as maintaining and following up for the Outstanding Payment list, Invoice creation and liaising with the Sales Team to obtain Invoice payment from customers.

Operation:
- Provide support to ensure shipment compliance
- Support commercial activities and despatch coordination (Between customers and service provider)
- Handle samples or inventory receiving, sorting, packing, log keeping, ensure quantity and storage location are kept in high accuracy.

Work closely with each internal departments to ensure productivity and effective support.
Any other task as assigned.

We value our employees and in return for this new role we offer:

• Career Advancement within Group of Companies
• Performance Bonus
• Competitive Salary with Medical Benefits
• Continuous training, support and focus on your personal and professional development
• A truly diverse working environment where differences are embraced, and a family-friendly culture is promoted

Who will be the right candidate?

We are looking for somebody with the right attitude and has the ability to always be one step ahead of what is required, and have the confidence to take ownership. The successful candidate can start immediately.

Skill & Competency

• Independent, initiative, eagerness to help and learn
• Meticulous, organized, systematic and detail-oriented
• Passion for problem-solving and increasing efficiency in a startup environment
• Handling experience for day-to-day work
• Working experience with Service Provider, System Integrator, or IT Company setup
• Microsoft suite knowledge, or other computerized accounting software
• Active participation in strategic planning process, developing administrative processes

Requirement:

• Any Tertiary Education with minimium of 3 years' working experience
• Willing to be flexible and deal with a fast-changing dynamic work environment
• Training and Guidance will be provided for candidates that have good attitude to pick up this role.

Maltem Asia is currently seeking a Desktop Support Engineer (Trading Floor) for an Energy Client based in Singapore.

Responsibilities :

• Provide 1st & 2nd line support by telephone, mail or in person.
• Identify, track, and resolve hardware and software incidents that affect the end-users
• Active filtering, handling, coordination and follow-up of IT service requests
• Provide user assistance in a broad sense including tablets, Smartphone’s, ... via all the Client's communication means such as :

Phone, Mail, IT Corner, Yammer etc.

• Ensure Workstation Assets Management
• Be able to master, set up and configure workstations
• Coordinate technical assistance to resolve operational issues provided by internal and
• external service providers
• Liaise with external suppliers to ensure delivery to agreed standards and timescales
• Prepare accurate and timely support documentation where required
• Work with Infra Operations lead on modernization projects
• Work with European Helpdesk teams to collaborate on issues
• Weekend work with desk moves and maintenance work
• Writing of scripts for creating automatic task schedulers and creating automation tools with Python or PowerShell

Mandatory Requirements :

• 3 years relevant working experience.
• Bachelors Degree in IT and relevant Certifications (ITIL, MS Certifications).
• Trading Floor experience working with Traders.
• KVM Switching for all Microsoft PCs.
• Windows 10 migration to Windows 11 Environment
• STRONG in Excel Pricing Sheets
• Market Data Apps (Bloomberg, ICE, Reuters)
• Collaborative tools -Teams / Office 365 / Active Directory / SCCM / ServiceNow
• Troubleshooting Laptop, Desktop, etc.
• Comfortable to perform Out-Of-Office standby support.
• Interactive behavior : Active Listening and communication skills, team player
• Problem solving : Issues perception, analyzing, practical thinking, creativity, innovation
• Personal effectiveness : Facilitation skills, pragmatism and pro-activity, resilience to stress, taking initiative, learning ability

Good to have :

• Experience in Servers and Network appliances
• CLI & Desktop Patching Server
• Troubleshooting Network Issues
• Programming : Python / PowerShell

Responsibilities

• Able to support our IT client in existing project
• Develop hardware circuits in accordance with design specifications and verify their performance.
• Workbench integration and test interface support.
• Support in hardware testing and troubleshooting.
• Delivery of all required documents (Hardware Design document, Test Procedure results, etc).
• Support in Firmware testing
• Any other ad-hoc duties as assigned by supervisor.

Requirements

• Diploma / Degree in engineering / IT or relevant fields
• At least 1 year experience in hardware design and software testing
• Good in MS Office

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd