Total 6,259 Customer Service job vacancies in Raffles Place

• Location: The Woodleigh Mall
• Working Days: 5.5day
• Working Hours- Monday to Friday (1030am to 7pm) , Saturday (9.30am to 1.30pm)
• Salary : $2,200 - $3,400

Job Responsibilities

• Implement the program for the class in accordance with the policies, guidelines, framework and philosophy of the centre.
• Guide primary school children (primary 1 to 5) to ensure completion of daily homework.
• Keep accurate records of children’s progress and address each child’s educational and developmental needs on an individual basis to the best of your ability.
• Responsible for the preparation and upkeep of teaching resources, arrangement, appearance and learning environment of the classroom.
• Maintain and build relationships with children and parents.
• Conduct unique enrichment programmes.
• Ensure safety and timely transfer of students from school to student centre.
• Ensure safety of children within the premises.
• Any other ad-hoc duties as delegated by Centre Director.

Job Requirements

• Diploma or higher in any discipline with minimum of 2 years of teaching experience with primary school students.

Tong Wei Chin (Reg No.: R24123803)

The Supreme HR Advisory Pte Ltd (EA No: 14C7279)

Responsibilities:

• Responsible for assisting Corporate Relationship Managers in fulfilling compliance procedures
• Prepare credit recommendations
• Performing AML & transactional monitoring
• Prepare necessary client documentation & assist in account opening
• Handle KYC & due diligence checks on client documentation
• Update & review financial spreadsheets & analysis

Requirements:

• Degree holder with at least 3-4 years of business support in AML/KYC/Compliance related matters in banking and financial institutions
• Proficient in MS Excel and PowerPoint
• Keen interest in compliance related support
• Ability to work independently and with good working attitude
• Good communication and interpersonal skills

Please state your availability, current and expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at www.gmprecruit.com/current_jobs/posting.aspx to apply for this position with GMP Job Code: 24871

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Sarah Kuan | Registration No: R1105359

1 year renewal contract

located in MacPherson

Great exposure

About the company

Our client is a global powerhouse in electronics and electrical engineering, operating in the industry, energy and healthcare sectors. You will be provided with on going training and support to ensure you have the expertise and skills to undertake the role.

This customer service admin position will require a highly motivated, energetic and resourceful person who has a willingness to learn. This will be a varied role where you will learn all aspects of the full spectrum of Customer Service Administration duties.

About the role

• Provide customers with after-sales support.
• Manage customers' orders and enquiries and follow through to order fulfillment.
• Handle customers' enquiries on spare parts
• Prepare quotations and follow-up with customers on order status.
• Monitor orders and interface with Vendors, Supply Chain, Quality,
• Logistics and Technical Departments to ensure timely delivery of spare parts to customers.
• Address customers' concerns and maximize customer satisfaction.
• Support other internal departments commercially/systemically with contract requirements to ensure business objectives are met.
• Generate reports as and when required.
• Any other tasks as delegated by the superiors.

Skills and experience

• Minimum Diploma in Technical or Business-related discipline
• Minimum of 1-2 years of working experience, preferably in similar position
• Basic understanding of supply chain management principles ∙ Good interpersonal and communication skills
• Ability to read and understand basic engineering drawings will be advantageous.
• A team player who can multitask well to meet deadlines and requirements in a fast-paced environment, detail-oriented and highly organized.
• Proficient in Microsoft Office (Excel, Word, Outlook) and SAP applications.
• Self-motivated, with a strong desire to learn, grow, and contribute to the success of the team.
• Ability to work effectively both independently and as part of a team.

To apply online, please click on the appropriate link.

EA: 94C3609 / R1110392

Position title : Customer Support Executive (CSE) - Video Analytics

Location: Kent Ridge

Working Days: 5 days A Week [Mon - Fri)

Working hours : 9am – 6pm

Salary : Up to $6,000 + (Car allowance based on mileage travel)

If interested, submit your resume and contact me here

Whatsapp +65 8854 1564 (Albert) | https://wa.me/6588541564

Yap Teck Huat Reg No: R24122623

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Roles & Responsibilities:​​​​​​​

- Customer and Site Management:

• Act as the primary liaison for customers and sites.
• Conduct maintenance and daily checks on deployments, troubleshoot issues and escalate matters to the CTO.
• Collaborate closely with customers to comprehend their technical needs and provide customized solutions.
• Offer ongoing technical guidance, support throughout the deployments by understanding the users’ pain points and recommending solutions to address them.
• Conduct training sessions and workshops to educate customers on the utilization of company products and technologies.
• Ensure customer satisfaction and retention.
• Monitor and report on key customer success metrics.
• Willingness to travel to customer sites as required

- Physical Deployment of Video Analytics solutions:

• Deliver and install hardware to integrate company's Video Analytics solutions into customers’ workflows and systems.​​​​​​​

- Troubleshooting:

• Troubleshoot and resolve technical issues to ensure customer satisfaction.

- Platform Administration:

• Provide comprehensive support for the web dashboard and mobile applications, including user account creation, site creation, and troubleshooting.

- Cross-functional collaboration:

• Coordinate internal resources to address customer requirements effectively.
• Work collaboratively with internal teams to enhance the overall customer experience.
• Provide constructive product feedback and suggestions to Company’s technology team.

- Documentation:

• ​​​​​​​Contribute to the development of customer success processes, blueprints, and best practices as the team evolves.

- Mentor for Interns:

• Provide guidance to interns on efficient and effective practices in daily tasks.
• Impart knowledge and experience in implementation of Video Analytics solutions and customer management to ensure customer satisfaction.

- Keeping current:

• Stay informed about the latest industry trends and technologies to enhance customer success strategies.

Job Requirement

• Demonstrated experience in a customer success or account management role.
• Proven background in technical support roles.
• Knowledge of Computer Vision or Video Analytics or IP camera technologies and platforms is a great plus.
• Proficient in project management and organizational skills.
• Familiarity with Project Management software (like Jira, Confluence) and customer success metrics.

Customer Service Executive

Salary: $2500 - $3500

Working Hours: 10am - 7pm (5 days, rest on weekday)

Location: Sembawang

Responsibilities:

• Respond to customer inquiries promptly and professionally
• Provide accurate information about our products, pricing, promotions to customers.
• Assist customers in troubleshooting lock-related problems and guide them through technical solutions when required.
• Process customer orders, returns, and exchanges accurately and efficiently, ensuring customer satisfaction.
• Collaborate with other departments, such as Sales and Technical Support, to resolve complex customer issues and escalate matters when necessary.
• Occasionally assist in administrative tasks, including filing, data entry, and inventory management.

Requirements:

• Proven work experience in customer service, preferably in a related industry or technology company.
• Excellent communication skills with the ability to communicate effectively.
• Strong problem-solving skills and the ability to think critically when handling customer inquiries and complaints.
• Customer-focused attitude with a passion for delivering exceptional service and maintaining customer satisfaction.
• Flexibility to work during weekends and public holiday

Company Name: Talent Recruitment Pte Ltd
EA License No: 24C2338
EA Personnel Name: Loke Sai Lye (Loke)
EA Personnel No: R24123366
Email: [email protected]
Contact Number: 8805 9869

Responsibilities

• Coordinate with external contractors for maintenance work.
• Support operations, maintenance, cleaning, security, pest control, and landscaping teams.
• Manage procurement of maintenance parts and issue purchase orders.
• Liaise with landlords to coordinate maintenance and repair works.
• Obtain quotes and oversee preventive and corrective maintenance for the mall.
• Address tenant issues related to maintenance, fire safety, and hygiene compliance.
• Ensure smooth execution of tenant fit-out, reinstatement, and reconfiguration works.
• Assist with administrative tasks such as utility billing and document submissions.
• Participate in emergency management and support during evacuations.
• Help monitor budget expenditure and assist with annual budget planning.

Requirements:

• Possess a Diploma in M&E, Building, Facilities Management or equivalent
• At least 2-3 years of experience in handling shopping centres
• Able to work independently and a good team player
• Excellent interpersonal and communication skills to liaise with stakeholders

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QXV893Y3

Commercial Advisor

Your responsibilities are as follows:

• Provide pre and post deal commercial advice plus general LNG, emissions, derivatives and freight
• contractual advice to support the Business objectives.
• Advise traders of the commercial, contractual and financial risks associated with their business, identifying areas where there are opportunities for value creation as well as areas where the exposure to value leakage exists.
• Combine commercial knowledge with contracts expertise to deliver tangible value to the company bottom line.
• Draft, review and negotiate term deals, tenders, storage agreements, master agreements, single trade agreements, confirmation notices and side letters directly with customers with an emphasis on negotiating terms and conditions that maximises value and mitigates contractual exposures to minimise profit leakage.
• Review and authorise all contracts/responses, making modifications where necessary to ensure contracts accurately reflect the terms agreed, and to ensure all contracts are fit for purpose prior to dispatch.
• Review 3rd Party terms and conditions and negotiate amendments as required to minimise contractual exposure and ensure they acceptable and comply with the company Group policy and standards whilst at the same time maintaining a keen sense of commercial acumen in empowering the business objectives of creating new and additional channels for trade.
• Help find opportunities to increase value by working intimately with trading desks and closely with other businesses across the value chain and advise the trading desks in negotiating complex contractual arrangements and structured contracts in close consultation and collaboration with various functional subject matter experts such as Finance, Credit, Legal, etc.
• Provide contractual support in drafting and negotiating ad hoc agreements to facilitate new business development/growth projects.
• Provide advice, help and commercially astute options in achieving win-win resolutions of contractual disputes with counterparties, liaising with legal counsels as necessary.
• Must be accessible to the trading floor and available to engage and collaborate with traders, commercial operations and other functions, taking part in commercial discussions to help deliver the greatest value for the company. Close collaboration and integration with the business is critical to success.
• Maintain an awareness of any new trade opportunities and regulatory restrictions that may involve changes to existing procedures or support processes and remain constantly adaptable towards procedural changes necessary to facilitate such new opportunities without compromising on internal policies and overall governance and risk control framework.
• Lead/actively participate in running the Contracts Workshop and administering the Contracts assessment as part of the Trader Development Program and in training new commercial operators and Trading & Supply staff.
• Maintain mastery in undertaking the comprehensive role played within the company’s Control Framework and protect the company’s license to operate by ensuring/ verifying that all contracts comply with all local implementation policies, manual of authorities, business controls, the company Group policy and standards (including but not limited to the Contractual Allocation of Risk Framework and its consequent internal assurance process and SOX controls) as well as meet all regulatory and regulated market requirements.
• Provide cover for the contracts support analyst supporting the environmental products business in the East, where required.

Skills and experience:

(a) LLB (Hons) degree with at least 5 years post-qualification experience in a

• law firm
• in-house legal position
• energy/commodity trading or shipping environment in a commercial, operational or legal/contract administration role; or

(b) Degree with at least 10 years of experience in an energy/commodity trading environment in a contract administration role.

• Possess strong negotiating skills and be able to manage the expectations of various stakeholders to a contract and across the organisation.
• Must have a flexible approach and be commercially focused with the ability to work independently and as part of a team.
• Must have the ability to prioritise workload, adhere to tight deadlines and be able to operate under minimal supervision.
• Must have strong commercial skills with strong corporate and/or transactional experience.
• Must be meticulous with a keen eye for detail and able to work in a fast-paced and challenging environment.
• Must have good interpersonal skills and be able to communicate effectively with both internal and external customers/stakeholders.
• Must be competent with presentations to a commercial audience and be able to independently undertake face to face collaborations and negotiations with both internal and external customers/stakeholders.
• Must be highly organised and be able to take on records management responsibilities independently.
• Must be prepared to undertake Business travel, where required.
• Must be fluent in English (verbal & written).

Additional Information:

1. Support will be together with other Commercial Advisors.

2. A strong background in drafting and reviewing contractual documents, in particular LNG Master Sale and Purchase Agreements and ISDA Master Agreements is preferred.

Details of the Division and Team:

This is a role for a Wintel Server Support Specialist, who has both operational and implementation experience while working within a fast moving, highly technical environment. The position is for an experienced Wintel Server and Citrix Administrator to work within the Global Wintel Team, focused on providing operational support primarily for our Wintel and Citrix environments.

The successful candidate needs to be self-motivated, a good team player, and will be responsible for providing Wintel & Citrix related support at the Enterprise level.

What we will offer you:

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 25 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

• Team member role reports directly to the Functional Manager
• Ensure compliance with the standards and security requirements set forth by the Bank and based on the guidelines authorized by the GTO Management team.
• Participate in Deutsche Bank organizational events such as Town Halls and Team Meetings
• Provide Level 2 and Level 3 quality support via the group hotline and ticketing systems for Wintel and Citrix systems and other core infrastructure components.
• Proactively manage Incident queues and conduct evaluation / triage for all incoming tickets before resolving / closing or re-assigning to the appropriate individual
• Resolve / close incident tickets by following the Deutsche Bank Knowledge Base (KB) process, link resolution plans to KB articles, and document issue and each step taken in order to resolve.
• Personally contribute to the ongoing development and updates to the KB repository
• Provide Global Change Management (GCM) coordination by creating, resourcing, securing approvals for, and ensuring timely execution of planned changes, within Deutsche Bank Change Management policy.
• Provide proactive ticketing workflow and queue management in order to identify, flag, and drive positive remediation of workloads not being carried out within documented expectation.
• Maintain timely and quality status updates in all Deutsche Bank workflow systems, per Key Operating Procedures (KOP)
• Deliver workloads according to defined Service Level Agreements (SLA) targets and escalate timely when there is risk of not meeting SLA or an issue increasing in severity.
• Assist vendors with implementation of new servers, including bank-standard build and Quality Assurance (QA) process.

Your skills and experience:

• Minimum of 6 years of relevant working experience in a server support environment handling Wintel Server Support and VMware technology
• Experience in windows server support, VMWare, installing/ configuring/ managing clustering, GPO, Powershell, Scripting, Active Directory, DFS, DNS, DMZ
• Proven experience handling projects
• Ability to self-manage a book of work and ensure clear transparency on progress with clear, timely, communication of issues.
• Excellent troubleshooting and problem-solving skills.
• Excellent communication skills, both written and verbal, with attention to detail.
• Ability to work in virtual teams and in matrix structures.
• Experience of supporting complex application and infrastructure domains
• ITIL / best practice service context. ITIL foundation
• Good analytical and problem-solving skills.
• Comfortable with weekend work (2 to 3 weeks frequency; Will get time off during weekdays).

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements apply.

How we’ll support you:

• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career
• Coaching and support from experts in your team

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

KNOWLEDGE PLATFORMS WORKSTREAM

The Centre for Liveable Cities (CLC) Limited is a knowledge centre under the Ministry of National Development with a mission to distil, create and share knowledge on liveable and sustainable cities. The Centre’s work spans research, capability development, advisory and knowledge platforms, including the World Cities Summit. You can expect a dynamic and rewarding career at CLC, where you will help to profile and share Singapore’s thought leadership and expertise in urban governance and solutions.

ASSISTANT DIRECTOR/MANAGER (CONFERENCE AND EVENT MANAGEMENT)

As a Conference and Event Manager, you will help to curate impactful event experiences for audiences. This will help to support CLC’s targeted engagements with key stakeholders.

Through our research, partnerships, capability development and other work, CLC continually acquires and develops knowledge on how urban planning and governance can make cities more liveable and sustainable. Conference and event management at CLC focuses on the planning and organisation of the flagship World Cities Summit (WCS) and the Mayors Forum (MF), and other related CLC outreach activities. It is a creative and practical planning and organisational role that involves curating contents and programme, and actualising them into immersive events and platforms that deliver value to audience and stakeholders.

The World Cities Summit (WCS) seeks to equip and inspire a global community of city leaders and allied professionals dedicated to making our cities more liveable and sustainable. The ability of WCS to convene and engage this community of foreign government and city leaders, International Organisations, sponsors and other partners is critical to its success, impact and value.

Working with CLC Marcoms team and the appointed Event Organiser, the Conference and Event manager will support the organising of the CLC in-person and virtual events; especially the biennial WCS, and, in alternate years, the overseas MF. The role involves researching and proposing suitable themes, topics, formats, speakers and writers. Staff will work with global urban leaders and experts, as well professional editors, designers, video producers and event organisers to deliver world class, high impact content. The Conference and Event manager will support the WCS organising committee to deliver an engaging experience through quality content and programming.

CLC seeks candidates who will push beyond boundaries to deliver high value, impactful work to very senior local and global audience of Ministers, Mayors, CEOs and experts.

Requirements:

1. Relevant leadership experience in conference and event organisation, with an interest in urban issues.
2. Prior experience in a related sector such as architecture, planning, smart cities, urban governance, geography, economics and real estate would be advantageous.
3. Good communication skills and ability to engage with senior officials or business leaders.
4. Resourceful, self-motivated, team player and keen learner. Attention to detail and ability to handle multiple tasks and deadlines.
5. Basic knowledge of event management software, including proficiency in Microsoft office, especially excel.

• Working location: Hillview
• Salary: $2,800 - $3,000 + Commission + Annual Performance Bonus

Responsibilities

• Understand the market and find new avenues to generate business to hit department targets
• Find new avenues of growth through long-term service contracts to augment ad-hoc business.
• Assist in preparing proposals and quotations for incoming enquiries
• Prepare information and assist the Manager with tender submissions
• Provide input and assist with new digital and traditional marketing campaigns
• Follow up on submitted proposals and work closely with the Manager to foster strong relationships with customers
• Create and track submitted proposals and report status to the Manager
• Develop an appropriate network of industry contacts and reach out with direct marketing tools
• Liaise with manufacturers of products to study problems, troubleshoot technical questions and relay information back to Manager
• Represent at trade exhibitions and events as required
• Accompany the Manager for client meetings as needed.

Requirements

• Proficiency in Microsoft Office
• Relevant work experience

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Responsibilities

• Responsible to handle coverage support and provide permanent solution / workaround depending on the nature of issue.

• Collaborate with interface teams to troubleshoot any interface issues and provide resolution.

• Collaborate with Business users and stakeholders to understand and troubleshoot issues and provide resolution.

• Perform deployment & release management activities.

• Collaborate with development squad to provide insights for defect fix by providing analysis performed.

Skills/Requirement

• 1 + years of relevant experience.

• Basic understanding of Java and coding.

• Able to work with UNIX system, with understanding in bash/shell scripts.

• Experience with Java, Springs and Hibernate

• Experience in Agile Development and Agile Delivery

We regret to inform that only shortlisted candidates will be contacted.

• 5 days, 8.30am- 6pm
• Salary: $3500 -$4300 + Transport & Mobile claimable
• Address: Lentor

Company products:

Supplying industrial piping products focusing on specialized valves for steam and water to Oil and Gas, Petrochemical, Chemical, Marine industry etc.

Job Responsibilities:

1. Co-ordinate sales efforts to support business growth and achieve sales targets:

• Identifying and qualifying potential prospects, analysing their buying needs, doing market research and monitoring competitors' movements.
• Work with Engineer Specialists to jointly respond to clients’ enquiries
• Coordinate sales activities with accuracy and timeliness.
• Record sales activities for weekly sales report
• Attend weekly sales meeting
• Coordinate sales effort with sales team

2. Grow the business and achieve sales targets

• Establish and maintain strong and lasting relationships with clients by introducing innovative new products and solutions, and providing continuing pre-sales and post-sales support.
• Provide professional services by visiting current and new clients (if needed) for consultative selling, cross-selling or up-selling the company’s products and/or services.
• Assist in generating and qualifying new leads to arrange appointments to meet potential clients in person, to do an introduction and/or sales presentation.
• Provide reports of clients’ sales activities – trend of sales, trend of product sales and buying patterns.
• Think critically and suggest improvements that might lead to cost savings which will ultimately benefit the clients.
• Discuss and recommend plans and strategies relating to sales for improvement and implementation with Sales Manager.
• Contribute to team dynamism by sharing sales and competitors’ information.
• Grow business and achieve sales target
• Maintain High Quality Customer Service
• Coordinate sales efforts to support business

Requirements:

• Have a minimum 3 years experience in client servicing in engineering sales.
• Possess a Diploma preferably in Engineering

Tong Wei Chin (Reg No.: R24123803)

The Supreme HR Advisory Pte Ltd (EA No: 14C7279)

Responsibilities

• Work with the team to provide corporate insurance broking advice and placement for clients.
• Communicate with clients to understand their insurance needs and advise on coverage options.
• Gather necessary underwriting information from clients for submission to underwriters.
• Evaluate and advise on quoted insurance rates, terms, and conditions.
• Secure insurance placements with underwriters, ensuring the required support from various markets.
• Prepare essential documentation for insurance placement, including quotation and placement slips, schedules, cover notes, endorsements, and closing slips.
• Ensure required documents are sent to insurers and clients by coordinating with the Administrative team.
• Monitor clients' accounts and collect outstanding payments.
• Review renewal business and take action to renew expiring policies.
• Execute special assignments and related duties as assigned.

Requirements:

• Diploma or Degree in Business, Banking, Finance or equivalent.
• Fresh graduates welcomed to apply or candidates with at least 1 year of experience in a similar role in insurance related industry
• Capable of working independently in a demanding work environment
• Excellent interpersonal and communication abilities.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L645949W

As part of our recruiting process, we would like to request all interested applicants to apply directly through TD's Careers Site at:

https://td.wd3.myworkdayjobs.com/en-US/TD_Bank_Careers/job/IT-Support-Analyst--Risk-Technology-Solutions_R_1368278

TD Bank Group

Headquartered in Toronto, Canada, with approximately 95,000 employees around the world, the Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Group (TD). TD offers a full range of financial products and services to over 26 million customers worldwide through three key business lines:

• Canadian Retail including TD Canada Trust, Business Banking, TD Auto Finance (Canada), TD Wealth (Canada), TD Direct Investing and TD Insurance
• U.S. Retail including TD Bank, America’s Most Convenient Bank, TD Auto Finance (U.S.), TD Wealth (U.S.) and TD’s investment in Schwab
• Wholesale Banking including TD Securities

TD had CDN$1.9 trillion in assets on July 31, 2023. TD also ranks among the world’s leading online financial services firms, with more than 16 million active online and mobile customers. The Toronto-Dominion Bank trades on the Toronto and New York stock exchanges under the symbol "TD".

Department Overview :

Building a World-Class, Diverse and Inclusive Technology Team

We can't afford to be boring. Neither can you. The scale and scope of what TD does may surprise you. The rapid pace of change makes it a business imperative for us to be smart and open-minded in the way we think about technology. TD's technology and business teams become more intertwined as new opportunities present themselves. This new era in banking does not equal boring. Not at TD, anyway.

Technology Solutions is responsible for the development, implementation and support of trading and operational systems at TD Securities. We support these applications for Front Office, Operations, Middle Office, Market Risk, Credit Management and downstream systems in Enterprise Technology Solutions.

TD Securities provides a wide range of capital market products and services to corporate, government and institutional clients in five key business areas: Investment Banking, Debt Capital Markets, Foreign Exchange, Institutional Equities and Private Equity. TD Securities is the wholesale banking arm of TD Bank Financial Group, one of Canada’s largest financial institutions and a global leader in on-line financial services.

There's room to grow in all of it.

Position Overview –IT Support Analyst, Risk Technology Solutions

This role is primarily responsible for providing RTB support for Risk Management applications for wholesale and retail banking.

Role and Responsibilities

• Provide high quality application and user support to ensure IT systems availability, reliability, and performance that support business processes globally
• Perform proactive application health checks to prevent potential failures
• Manage the Incident through to completion. Engage various IT teams in resolving incidents efficiently and effectively.
• Perform effective problem management on recurring incidents. Lead and manage problems throughout the lifecycle.
• Ensure problem resolutions are released in production on-time and with high quality.
• Ensure all changes to the Production Environment follow the TD Securities Change management process.
• Ensure change activities are performed on time, minimizing risk to the service/business environment
• Proactively review IT environment to ensure that steps are taken to support new IT related regulations and address gaps in the procedure
• Perform scheduled activities such as DR testing, user attestations, remediation of control audit, etc.
• Update knowledge-based articles on timely manner and conduct trainings across regions.
• Develop and maintain relationships with Client(s), Relationship Managers and Project Managers.
• Work effectively as a team, supporting other team members in achieving project/ business objectives and providing client services.
• Support a positive work environment that promotes customer service, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
• Provide after- hours support if required

Job Requirements

• Experience in Banking Operations technologies such as liquidity, credit and market risk
• Practical working experience in multi-tier applications support will be an asset to have.
• Practical experience of support both Physical, and VMware environments
• Understanding of financial markets and products.
• Experience working with developers, business analysts, and infrastructure support teams will be an asset.
• Knowledge of scripting, automation and process improvement
• Strong understanding of ITIL Incident Management, Problem Management and Change Management
• Working experience with the technologies like Linux RH, Windows Server, Oracle, SQL, Python and Java will be an asset
• Shift work on a rotational basis - Tuesday to Saturday, 8am to 5pm and 11am to 8pm, and Singapore public holidays

Skills Category

• Experience in Linux, Oracle, MS SQL DB, ITRS, Autosys, Dynatrace, Splunk
• Knowledge of cloud technologies, including Azure
• Knowledge of Scripting, SQL and/or experience in programming languages such as Java and Python
• Strong in writing SQL (data retrieval/update/inserts) on DB2 / Oracle / MS SQL Server
• Knowledge of IT project & development lifecycles (SDLC), agile methodology, and ITIL
• Experience in messaging, middleware, Java application servers
• Computer science or Mathematics degree desired

Job Summary:

We are looking for a detail-oriented and enthusiastic Software Support Specialist to join our team. This position is suitable for fresh graduates who have a foundational understanding of HTML, JavaScript, and SQL, and are eager to apply their skills in a professional environment. You will provide technical support to end-users, troubleshoot software issues, and ensure that software applications operate smoothly.

Key Responsibilities:

• User Support: Provide technical support to users via phone, email, or chat, addressing issues related to software functionality, performance, and configuration.
• Troubleshooting: Diagnose and resolve software problems, including bugs, errors, and performance issues. Document and escalate unresolved issues to higher-level technical teams as necessary.
• Documentation: Create and maintain detailed documentation on common issues, solutions, and software usage to assist users and improve support processes.
• Training: Offer guidance and training to users on software features, best practices, and troubleshooting techniques to enhance their proficiency and satisfaction.
• Client Feedback: Collect and analyze user feedback to identify trends and areas for improvement. Work with development teams to suggest enhancements and new features.
• Collaboration: Work closely with other technical teams, including developers and system administrators, to address complex issues and implement solutions.

Qualifications:

• Education: Diploma in Information Technology, or a related field, or equivalent experience. Fresh graduates are welcome and encouraged to apply.
• Experience: No prior experience is required; however, familiarity with software applications and customer service practices is a plus.
• Technical Skills: Proficiency in HTML, JavaScript and SQL is required, including understanding of operating systems, databases, and networking basics.
• Problem-Solving: Strong analytical and troubleshooting skills with the ability to resolve complex technical issues.
• Communication: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users clearly and effectively.
• Customer Service: Strong customer service orientation with the ability to handle sensitive situations and maintain professionalism under pressure.
• Detail-Oriented: High attention to detail with the ability to manage multiple tasks and prioritize effectively.

Working Conditions:

• Full-time position with typical office hours; flexibility may be required for different time zones or urgent issues.
• May require occasional on-call support or remote work.

Open for Singaporean or PR Only

Interested applicants may send their resume to [email protected]

As a Customer Success Director you will join our department’s senior leadership team to own our entire book of business within APAC. You will manage multiple teams, taking ownership of their growth, development and achievement. You will take ultimate responsibility for your team’s book of business, building strong relationships with customers, minimizing and mitigating risks, along with successfully supporting growth opportunities to ensure your teams hit their KPIs.

WHAT YOU'LL DO

• Be a core member of the Customer Success Department’s Senior Leadership Team helping guide and shape the future of the department and contributing to the future of the wider business
• Manage multiple Customer Success teams - likely in more than one location - hiring, nurturing, performance managing, and supporting the development and satisfaction of your staff
• Hire and nurture new talent into our world-class Customer Success organization by building a pipeline of candidates, setting clear expectations, and managing performance
• Develop a cost efficient organisation that maintains our high standard of excellence when providing support to customers
• Create a culture of customer delight, partnering closely with Senior Sales and Services Leadership to foster alignment, delivering excellent customer experience and positive commercial outcomes
• You will be a public presence for Braze building executive relationships with customers, acting as a point of escalation across your book of business and representing Braze during public activations.
• Working with your managers and individual contributors you will be responsible for your teams achieving their KPIs against platform adoption, customer renewal, customer expansion and advocacy.
• Identify opportunities for continuous improvement including evolving process, reporting, and materials
• Guide your team in managing their clients throughout their lifecycle, work with your team to understand customer's evolving business and technical goals for using Braze and continuously demonstrate value.
• Drive ongoing adoption, setting KPIs and success metrics for ROI
• Advocate customer business use-cases to product development
• Be a point of escalation for clients in your team’s portfolio
• Work closely with internal stakeholders at Braze to design and develop efficient processes and working practice

Please note this job description cannot possibly cover every duty you may need to undertake, you may be asked by your line manager to handle other reasonable responsibilities commensurate with the role.

WHO YOU ARE

• 5+ years relevant experience in a related area for example, Customer Success, Consultancy, Account Management or Mobile Marketing
• 3+ years experience managing or mentoring staff
• Significant project management experience and/or formal certifications (PMP, PMgP, Agile, Prince2 etc).
• You have exemplary written and verbal communication skills coupled with unparalleled follow up skills.
• You build strong positive relationships with clients and colleagues.
• You are known for being a team player.
• You have a high level of intellectual curiosity.
• You see opportunity and growth in learning more and continuously improving both processes and yourself.
• You have strong technical domain knowledge of two or more of the following: Mobile Development, APIs, Marketing Automation, Direct Marketing, Analytics or Programming (HTML etc).

Salary: $2,500-$3,300

Location: Purvis Street

Job Descriptions:

• Greet customers and seat them at their respective seats
• Taking orders ensuring items are served in a timely professional manner
• Proactively attend to the requests of customers
• Other ad hoc duties

Job Requirements:

• Min 1 year F&B working experience, preferably in a restaurant setting.
• Preferably with food hygiene cert

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Responsibilities

• Responsible to handle coverage support and provide permanent solution / workaround depending on the nature of issue.

• Collaborate with interface teams to troubleshoot any interface issues and provide resolution.

• Collaborate with Business users and stakeholders to understand and troubleshoot issues and provide resolution.

• Perform deployment & release management activities.

• Collaborate with development squad to provide insights for defect fix by providing analysis performed.

Skills/Requirement

• 3 + years of relevant experience.

• Basic understanding of Java and coding.

• Able to work with UNIX system, with understanding in bash/shell scripts.

• Experience with Java, Springs and Hibernate

• Experience in Agile Development and Agile Delivery

We regret to inform that only shortlisted candidates will be contacted.

• Working days: Rotating Shift
• Salary: $3000-$4000
• Location: Orchard

Roles and Responsibilities

• Admission of new patients to OR
• Ensure nursing care and able to relate with patient and relatives
• Manage patient files and records
• Prepare and perform all surgical procedures in a sterile manner, observing all principles of asepsis and sterility
• Prepare and maintain all surgical instruments in an organized and logical manner
• Conduct a full count of instruments and accessories before the start of an operation, after the closure of any major cavity, and the end of the operation
• Handle all sharps and contaminated waste in a safe and effective manner
• Assist with cleaning and transferring of patient to the recovery area
• Prepare and perform all surgical procedures in an appropriate manner, while observing all principles of asepsis and sterility
• Assist with surgical scrub as required
• Prepare the operating room and all equipment for each operation and ensure the functioning of such equipment
• Dispose of all sharps and contaminated waste in a safe and effective manner
• Assist with the cleaning and transferring of patient to the recovery area
• Register and record all instruments and sets received
• Report any anomalies in sets received (e.g. incomplete, broken instruments)
• At all times, ensure that both operating rooms and equipment are maintained in a permanent state of readiness
• Examining patients' histories for allergies or illnesses that would affect anesthesia
• Evaluating and preparing patients, providing education about surgery and recovery, and discussing the side effects of anesthesia with them
• Determining the amount and type of anesthesia needed for the patient and the best way to administer it.
• Preparing and administering the proper dose of anesthesia.
• Monitoring patients' vital signs and their dose of anesthesia during medical procedures.
• Overseeing patients' safety during anesthesia recovery.
• Evaluating patients' progress before, during, and after medical procedures.
• Performing some administrative duties, such as ordering anesthesia, training new staff, and overseeing department finances.
• Any other ad-hoc duties assigned

Requirements

• Candidate must possess Diploma/Degree in Nursing from a recognised institution as approved by Singapore Nursing Board
• SNB registered Nurse
• At least 2 years of experience in healthcare operating theatre settings
• Prior Experience as a scrub nurse would be preferred

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Full Title : Business Development Manager

Location: Middle Rd (Bugis)

Working days: 5 days (Mon - Fri)
Working time: 9.00 to 6.00 pm
Salary: $4000 - $5500

Job scope:

• Prospecting, identifying and generating new business and generating additional business from existing customers.
• Implement an effective network for consistent growth and better market penetration.
• Arrange business meetings with prospective clients, vendors and partners.
• Promote the company’s products/services addressing or predicting clients’ objectives.
• Prepare sales contracts ensuring adherence to law-established rules and guidelines.
• Build long-term relationships with new and existing customers.
• To drive sustainable financial growth by boosting sales and forging strong relationships with clients, vendors and partners.
• Provide information such as service needs, market conditions, promotional activities, business opportunities, sales trends, and competition strategies/activities on a regular basis in monthly reports and other written communications.
• Work with the Portfolio Head/Director to develop a marketing and relationship management plan focusing on the target clients.
• Set up the operation and marketing budget for promoting and delivering IT Training and corporate programs.
• Effectively manage customer expectations to ensure they are aligned with deliverables and timeline.
• Coordination with the support department for timely execution of business orders.
• Manage the sales process; lead generation; solution pitch; negotiation; close; handover to the operations team.

Requirements:

• Degree/Diploma in Business Administration, Marketing Studies or related discipline.
• Minimum 3 to 5 years sales or business development experience in training/education sector.
• Experience in developing and maintaining relationships with clients and delivering customer support in training/education sector.
• Proven success in your business development ability and demonstrable full knowledge of the sales process.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Who should apply? We want individuals who are:

• detail-oriented and conscientious
• always innovating for better ways to streamline processes
• collaborative and enjoy giving input

Working hours: Flexible (Within Office hours ie. 9am-6pm);

Students with days off between classes are more than welcome to apply!

Your day to day responsibilities:

- Assisting with administrative support

- Scheduling of appointments with clients (must be comfortable with making calls)

- Take meeting minutes and execute agendas accordingly

- Any other ad-hoc tasks assigned

Events/B2B [ ad hoc]

-Initiate contact with vendors to express interest and request proposals or quotes

- Assist with event matters

* Credence is a Financial Advisory Agency and Students who'd like to learn more about the Banking and Finance Industry are welcome to apply as well!

Job Type: Part-time

Pay: $10.00 - $12.00 per hour

Expected hours: 12 – 18 per week

Work Location: In person

If you’re keen to get a head start on other candidates, don’t wait! Email your resume now to [email protected] to secure your spot in the selection process.

Only candidates who meet the requirements will be considered.

RESPONSIBILITY

The role and responsibilities of the Receptionist cum Admin Executive involve meeting and greeting clients, as well as screening calls before directing to staff. It is important that the receptionist conducts herself in a professional manner to give clients a good first impression. Other responsibilities include the procurement of office supplies, ad hoc travel arrangement, submission of invoices and updating of expenses. She assists the Head of Facilities to ensure that the office premises are kept neat and clean and refers feedback to the building management when the need arises. She is also expected to work on weekends on ad hoc basis, depending on the needs of the company.

The responsibilities of the Receptionist include, but not limited, to the following areas:

Front desk coverage –

• Handle all phone calls in a prompt and professional manner
• Greet and direct all clients and visitors, including general beverage arrangement
• Exercise sound judgment in dealing with difficult callers and clients
• Monitor the booking system for meeting rooms
• Ensure that reception desk is manned and organized at all times
• Proper record and issuance of visitors’ passes, send QR codes to visitors

Postage and Courier duties –

• Collate, pack and co-ordinate for all internal outgoing mails using courier services
• Contact courier services companies for Airway bills and envelopes when required
• Maintain proper records for incoming and outgoing parcels
• Administrative works for postal duties
• Documentation and distribution of all in-coming mails & parcels

The responsibilities of the Admin Executive include, but not limited, to the following areas:

• Coordinate with building management on internal feedback
• Keep track and record maintenance and servicing schedules of office installation, which includes loose furniture and electronic appliances
• Procurement of snacks for weekly Friday bar and meals for events
• Procurement of office stationeries that include business cards and envelopes
• Maintain and order beverages and groceries for the pantry
• Supervision of contract cleaner, ensure that all essential cleaning supplies, kitchen appliances, cutleries are adequate and the pantry is neat and clean
• Handle invoices and Cheques recording, Cheque recording will cease by 2025 when Cheques are no longer permitted by MAS

Other administrative duties -

• Clearing of workstation for onboarding staff, issue welcome pack to new hires
• Provide admin support such as scanning, bulk photocopying and filing when required
• Setup accounts for employees’ access and transportation, manage feedback and termination of account
• Provide ad hoc admin support to business travelers
• Cover basic duties of Head of Facilities in her absence

MANDATE

• Full mandate for the areas outlined in job responsibility

KPIs

• Punctuality – The receptionist is expected to be seated at the reception by 8.30am sharp to welcome any walk-in clients or calls
• Answer incoming calls within the first 3 rings
• Greet all clients with a friendly and approachable smile, be pleasant and offer assistance in a positive manner
• The pantry essential supplies are adequate at all times, pantry is neat and clean
• Achieve minimal complaints from users
• Ensure that all essential office stationeries and supplies are adequate at all times
• Source for new vendors for Friday bar, making sure that meals / snacks provided are healthy and expenses are within budget

How to apply :

Click here: https://saxobank.wd3.myworkdayjobs.com/CareeratSaxoBank/job/Singapore/Receptionist-cum-Admin-Executive_R-16365-2

Contract: 11 months

Location: Novena

Working hours: Mon - Fri (830am - 6pm)

Salary: Up to $2700

Responsibilities

• Coordinate with the trainers to work out the training support requirements (type of forms, training aids and training venue arrangement)
• Set up the training venues for the training activities
• Prepare and provide training items for scenario-based role-play
• Assist in the registration process.
• Assist in post training surveys. Display of QR code for post-training surveys at training venues and address the areas for improvement as identified
• Put up signage to direct participants to the training venues
• Perform the recovery processes after training
• Keep stock of the training materials and the maintenance of the training equipment
• Track the amount of stock required for each training activity and to inform the person-in-charge to replenish any shortfall of items
• Ensure that the audio sound system, projectors and laptops are functioning properly at all training venues
• Assist in other duties as assigned by the Reporting Officer to support the training team

Requirements

• Diploma in any field
• Min. 2 years relevant experience in training support
• Strong verbal and written communication and interpersonal skills
• Proficient in MS Office applications (Microsoft Word, Excel, Outlook etc)
• Prior working experience in public service counters will be an advantage

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

• Vast school selection: Wide range of AOP and premium school
• Work Near Home
• Better pay and benefits. Work-Life Balance

Job Description:

• AOP & Private Premium Singapore Childcare & Preschool Centers
• Singapore Islandwide Opportunity
• East: Tampines / Pasir Ris / Bedok / Tanah Merah
• North: Yishun / Woodlands / Marsiling / Toa Payoh
• Central: Tanjong Pagar/ Raffles Place
• West: Jurong West / Jurong East / Clementi / Choa Chu Kang
• North East: Hougang / Serangon / Sengkang
• Others: East Coast / West Coast / Katong / Pasir Panjang

• Monitoring learning progress of students
• Building good rapport with parents, staff and students
• Provide a safe and secure environment for children to feel comfortable
• Guide, motivate and monitor Assistant Teacher/Classroom helpers in carrying out their tasks
• Follow assigned work shift patterns of the centre.
• Perform other related duties as required
• Candidates must possess at least a HCIC / ACEY / CIT + EYDF , those with EY1 & EY2 are advantages.

Tong Wei Chin (Reg No.: R24123803)
The Supreme HR Advisory Pte Ltd (EA No: 14C7279)

Responsibilities

• Provide operational and administrative support to the pre-enlistment medical activities and the related support services
• Receive cases, analyse the background and follow up actions required
• Communicate with appellant where required, and with internal stakeholders for necessary actions
• Correspond with various agencies to retrieve data and inputs necessary for case resolution or submission. Ensure that responses adhere to process flows.
• Conduct investigation on process gaps to determine root cause and provide advice for rectifications.
• Liaise with business process owners, ground users and system technical teams to rectify or improve process gaps.
• Support, conduct audit and track submission of reports.
• Provide clear and concise advice and responses to the queries raised via phone call and/or email.
• Carry out administrative tasks to ensure processes are complete.

Requirements

• Min. Polytechnic Diploma/Degree
• Proficient in Microsoft Office applications (Excel & Word)
• Excellent communication and interpersonal skills
• Meticulous with keen attention to details, highly disciplined, service-oriented and good team player
• Energetic individual who can work well independently and as part of a team.
• Track record of customer service experience and competency
• Able to handle different types of customers and complex cases
• Strong analytical and problem solving skills
• Proven leadership skills will be an advantage

Additional details

• Location: Depot Road (Office will be relocating to Bukit Gombak MRT - in Q1/Q2 2025)
• Mon-Fri: 8am - 5.30pm

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)