1) Conduct routine services and machine maintenance

2) Repair or replace machine transmissions, brakes, engines and other associated parts

3) Change engine and hydraulic oil, brake checks etc

4) Troubleshoot, repair, service and commissioning of equipment.

* Knowledge of diesel engine components and operational mechanisms

* Problem-solving ability

* Physically fit

Job Highlight

• Basic Salary + High Commission + Variable Performance Bonus (earn up to $4000)
• 5 days/6 days work week
• Medical Benefits, Insurance Coverage
• Staff Purchase Discounts

Responsibilities:

• Attend to customer request and enquiries on Computer Components / Repair Service / PC Customisation
• Recommend the ideal Computer Components to customer according to their individual preference through knowledge sharing
• Maintain good relationship with customers to build customer loyalty
• Basic housekeeping of work area
• Assist in retail operations, e.g. stock take
• May be required to be involved in Trade Fair and related events

Knowledge & Skills:

• Possess good communication & interpersonal skills and is a team player
• Presentable disposition & well-groomed
• Retail sales target achievement
• Customer relationship management – maintain and create new customer profile
• Ensure inventory management for individual counter
• Ensure excellent customer service is given to the customers (e.g. product knowledge)

Location: Alexandra Road
Working Hours: 10AM to 7PM
Working Days: 6 days work week; Must work on Saturday and Sunday; Off day on Thursday

Job Summary:
We are seeking a friendly and organized Front Desk Receptionist to join our vibrant dance studio team. This role is pivotal in creating a welcoming atmosphere for our customers while efficiently managing inquiries and sales.

Key Responsibilities:

• Answer customer inquiries and provide information about classes, schedules, and studio policies.
• Address customer needs and resolve issues promptly to ensure a positive experience.
• Sell dance packages and handle renewals, maintaining accurate records of transactions.
• Maintain the front desk area and ensure it is well-organized and inviting.
• Collaborate with instructors and staff to coordinate schedules and special events.
• Perform administrative tasks as needed to support the daily operations of the studio.

Qualifications:

• High school diploma or equivalent; additional education or experience in customer service is a plus.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Proficiency in Microsoft Office and familiarity with scheduling software.

Compensation:

• Basic Salary: $2,500 per month
• Commission on sales of packages and renewal deals

Benefits:

• Annual Leave: 14 days
• Bonus: Annual Wage Supplement (AWS)

Job Description & Requirements:

• PC / Notebook / AIO system diagnostic.
• Assist and advising customer the best solution for their repair / upgrade / customization.
• Handling of hardware and software installation.
• Training will be provided.
• Basic Salary + High Commission + Variable Performance Bonus
• 5 days/6 days work week
• Medical Benefits
• Staff Purchase Discounts

Reporting to the Centre Supervisor, you will work collaboratively to support the daily operations of the assigned Active Ageing Centre (AAC), ensuring its activities and services align with the objectives set by funders and Loving Heart (LH).

Key Responsibilities

1. Programme Facilitation

• Conduct active ageing programmes within and beyond the centre to engage seniors.
• Provide befriending and buddying services to frail and vulnerable elderly in their homes.

2. Social Support & Community Engagement

• Serve as a social connector, supporting seniors in adhering to health plan recommendations through social and lifestyle interventions.
• Conduct community outreach and assess the needs of elderly residents within the designated service area.
• Make referrals to appropriate services for elderly individuals in need of further assistance.

3. Administrative & Reporting Duties

• Enrol new members, maintain accurate attendance records, visitation notes, and compile data or statistics required by funders.
• Manage invoicing, fee collection, cash handling, and banking.
• Oversee documentation, including report submissions, claims, and filing. Assist with audit preparations and documentation.

4. Centre Operations

• Perform various tasks to ensure the smooth operation of the centre.
• Undertake additional responsibilities as directed by the reporting officer.

Qualifications & Requirements

• Relevant qualification in eldercare or social services
• At least 1 year of experience in direct operational roles, especially in eldercare, including programme facilitation and needs assessment
• Experience in stakeholder management, particularly with community partners
• Proficiency in Microsoft Office
• Strong administrative and problem-solving skills
• Excellent interpersonal and communication skills; team-oriented yet capable of working independently
• Enjoys engaging with seniors and volunteers
• Bilingual abilities with proficiency in dialects preferred

Job Description

The Occupational Therapist will provide support and interventions to persons with disabilities at the Enabling Business Hub. He/She is committed and service-oriented and works in collaboration with other agencies and partners to support persons with disabilities in providing training and job placement support. He/She will work closely with other Allied Health Professionals in supporting persons with disabilities towards gainful employment.

Job Responsibilities

Assessment

• Conduct intake assessment to assess client suitability for enrolment

• Conduct review and discharge assessment

• Conduct other assessments appropriate to the setting

• Conduct environmental scans and employment-related need assessments

Intervention

• Individual intervention

• Group intervention

• In-class support

• Providing environmental modification and adaptation where applicable

• Intervention carried out in the therapy room/ in the classroom

• Support, implement and evaluate employment-related development initiatives

Therapy outcome

• Crafting therapy outcomes based on holistic care & assessments

• Recommend therapy program suitable to clients

• Prepare the assessment reports/ recommendations

Job Requirements

• Recognized Degree or Diploma in Occupational Therapy

• Qualified as Full-Registered Therapist under the Allied Health Professional Act

• At least 2 years of experience

• Passionate in working with persons with disabilities

• Passionate about inclusionary practice and implementation of intervention strategies

• Good communicator and possess good interpersonal skills

• Have initiative and able to work independently and yet be a good team player

Duration: 5 months

Responsibilities

• Responsible for managing payroll systems, processing monthly payroll cycle (AU & SG), and ensuring all legislation is followed.
• Assisted in compliance audits and ensured HR policies were followed.
• Manage the complete employee onboarding and offboarding procedures to facilitate smooth employee transitions.
• Work closely with key stakeholders and provide HR guidance to develop a robust understanding of the business and employees’ needs.
• Administer HR administrative and operational matters and implement HR policies and procedures.
• Managing employee relations, which may include addressing complaints, resolving disputes, enforcing company policies, and mediating employee complaints
• Manage the organization’s employee database and prepare reports as needed.
• Assists with planning and executing special events such as organization-wide meetings, employee recognition events, holiday parties, and social activities.
• Support annual HR Cycle Performance Management processes in close collaboration with APAC HR Business Partner.
• Support Learning and Development planning and execution as required.
• Support APAC HR Business Partner in implementing any prevailing/arising business needs and potential initiatives.
• Regularly communicate HR-related topics to employees.
• Coordinate and manage ad hoc HR projects as needed, ensuring they are completed on time and within budget.

Requirements:

• Excellent communication and interpersonal skills with a solid ability to engage and influence stakeholders at various levels.
• 4+ years’ experience as an HR generalist, with at least 2 years of AU payroll experience
• Attention to detail and result-driven
• Proficient in Outlook, Microsoft Excel, Word, PowerPoint, and payroll systems (Papaya Preferable)
• Collaborative and comfortable with hands-on administration with multiple priorities.
• Minimum of a Bachelor’s degree or equivalent in Human Resources, Business, or Organisation Development

Interested in becoming part of a friendly, warm and cooperative team that helps you grow in both technical and interpersonal skills? Join FD Air-Con Service Pte Ltd today!

About FD Air-Con Service Pte Ltd

- Established in 2002

- Has a strong customer base

- Interested in team-building and welfare of the employee

- Interested in employee development and upgrading of skills

- Dynamic and friendly team

- Operates in 5 different teams

Attractive renumeration package

- Competitive salary, up to $4k/month

- 13th month bonus

- Attractive performance bonus

- Profit sharing

- OT available

Requirements

- Good attitude to learning and growing with the company

- Good interpersonal and communication skills

- At least 3 years of prior experience working in Singapore as an air-conditioning technician

- Class 3 driving license

Job Scope:

- Aircon installation, repair, replacement and maintenance for household, commercial and factory units

- To perform general air-con servicing, chemical overhaul and troubleshooting

- Any other duties assigned

Interested applications please contact 92381806 to arrange for an interview. We would love to meet and chat with you!

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute, and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education, and our mission to Inspire Learning, Transform Teaching and Advance Research. Read more about NIE here.

We are seeking a pedagogically minded and dedicated Senior Learning Strategist / Learning Strategist. Reporting to the Learning Strategist Manager, the appointee collaborates with faculties to design and develop cutting-edge blended learning experiences, providing strategic guidance for implementing innovative digital teaching and learning practices across NIE.

Additionally, the appointee will work closely with fellow Learning Strategists and the other teams in the department to research, develop, and present innovative and pedagogically sound design solutions to stakeholders, in pursuit of enhanced practice and outcomes. The candidate should be familiar with the training and adult education landscape, be adept at facilitation and possess a commitment to staying up to date on higher education best practices. This is a 2-year contract position.

Responsibilities

Build Evidence-Based Innovation in Teaching & Learning within NIE

a) Collaborate with fellow Learning Strategists to:

• Research adult learning theories, strategies, data, and appropriate educational technology tools to design, develop, and facilitate impactful face-to-face and online tech-enhanced workshops for faculty.
• Assess the learning needs of IN-Learning specialists in learning design and emerging technology.
• Design, develop, and facilitate engaging initiatives to support IN-Learning specialists in building their expertise in learning design and emerging technology.

b) Collaborate with NIE faculty to:

• Identify learning needs for courses they teach.
• Propose frameworks, new/enhanced learning outcomes, tech-enabled teaching and learning strategies, and assessments as part of course redesigning.
• Propose appropriate educational technology to overcome gaps and enhance the learning outcomes of the courses.
• Achieve constructive alignment of the learning outcomes with the learning activities and assessment in their courses.

c) Collaborate with cross-functional teams to:

• Assess faculty capability development needs through qualitative and quantitative data analysis, to inform their work in designing, developing, and evaluating learner-centered blended learning experiences and fostering assessment literacy.
• Research, develop and present evidence-based and innovative design solutions with the project team to stakeholders.
• Research and evaluate frameworks and educational technology tools for implementation to optimize and innovate teaching, learning and assessment practices in NIE.
• Research, write grant proposals and develop tech-enabled learning solutions.
• Work together on initiatives with IN-Learning's Engagement, Planning and Research team to share learning sciences knowledge and improve practices institute-wide.
• Carry out action research by:
• conceptualizing frameworks and methodologies
• designing evaluation instruments
• gathering and analyzing data (e.g. Learning Analytics)
• formulating decisions to improve the effectiveness of learning experiences and our Capability Development initiatives
• Contribute to special projects on teaching and learning, as required.

Keep Up with Learning Sciences and Innovative Teaching and Learning Practices

• Stay current on learning sciences, innovative teaching and learning practices in higher education (e.g., personalized learning, adaptive learning, e-assessment, hybrid learning, learning analytics, and Artificial Intelligence).
• Foster a culture of continuous learning within the team by providing opportunities for professional development and encouraging knowledge sharing.

Requirements

• A University degree, preferably in Instructional Design, Education or Learning Sciences and Technologies. A master’s degree is preferred.
• A minimum of 2 years of experience in instructional design, teaching and learning, within a higher educational setting or with adult learners. Proven ability to manage successful learning projects.
• To be considered for the Senior Learning Strategist position, candidates should:
• Possess at least 5 years of experience in instructional design, teaching, learning, and the adult education landscape.
• Possess a proven track record of managing complex learning projects.
• Demonstrate experience in a mentorship role and in leading complex projects.
• Expert knowledge of applying Adult Learning theories in the design of Blended Learning experiences.
• Possess strong research skills.
• Proven track record in designing and facilitating faculty development workshops for diverse audiences.
• Possess strong written, verbal, and presentation skills.
• Strong knowledge of emerging educational technologies for teaching and learning.
• Excellent time management skills to meet multiple deadlines simultaneously and consistently deliver high-quality results.
• Excellent organizational and project management skills.
• Experience in facilitating both face-to-face and online sessions.
• Familiarity with Learning Management System and a demonstrated ability to rapidly learn new tools and processes with minimal support.
• Demonstrate excellent interpersonal skills and strong problem-solving abilities.
• Highly motivated, able to work independently yet also a strong team player.
• A strong desire to learn, acquire, and share new knowledge.
• Maintain a positive attitude and work effectively under pressure to meet deadlines.

Application

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to the NIE campus. This is subject to availability of seats.

Mandatory Skills

Job Description:

The suitable candidate will join a team of engineers and operations specialists in the support of DBS’ enterprise privileged access management infrastructure and operations. He/She will be responsible for the end to end design, deployment, operations and development of the bank’s privileged access management framework, infrastructure and processes.

Key responsibilities

• Drive the automation and integration of privileged access management infrastructure to other systems to achieve straight through processing and reduce manual work.
• Provide on-going operations support including management reporting and operations dashboards relating to the governance oversight of privileged accounts and passwords.

Requirements

• 5+ Years of CyberArk Experience: Demonstrated expertise in the deployment, configuration, management, and support of CyberArk infrastructure components. Proven ability to provide regional support and integrate CyberArk solutions via APIs. CyberArk certifications are preferred to validate knowledge and skills.
• Scripting and Reporting: Proficient in writing PowerShell scripts and SQL statements to develop comprehensive management reports focused on the usage and operational management of privileged accounts. This includes automating reporting processes and ensuring accurate data presentation for stakeholders.
• Data Visualization: Experienced with Grafana for creating data visualizations and dashboards, enabling real-time insights into access management and security posture. Skilled at translating complex data sets into understandable visual formats for better decision-making.
• Privileged Access Management: Strong understanding of enterprise privileged access management principles, encompassing risk management, compliance, governance, and control. Ability to develop and enforce policies that mitigate risks associated with privileged access.
• Audit Experience: Extensive experience in responding to audit queries and preparing detailed reports related to access management. Skilled in analyzing audit findings and implementing corrective actions to address compliance gaps. Proven ability to collaborate with internal and external auditors to ensure all necessary documentation is accurate and readily available.
• Remediation Expertise: Extensive experience in remediating CyberArk failed objects to ensure that auto-managed objects comply with security policies and standards. This includes troubleshooting and resolving issues to maintain operational integrity and compliance.
• Technical Platform Knowledge: In-depth knowledge of key operating systems and databases, including Windows, Unix, MSSQL, and MariaDB. Previous experience in administering these platforms enhances ability to manage and secure privileged accounts effectively.
• Banking Environment Experience: Familiarity with working in a banking or financial services environment, understanding the unique regulatory and security requirements involved. This background supports effective implementation of access management solutions tailored to industry standards.
• Educational Background: Bachelor’s degree in Computer Science, Information Systems, or Engineering (or a related field). Alternatively, a combination of relevant professional experience and CyberArk certifications is also acceptable, demonstrating a solid foundation in security practices.

Mandatory Skills

Job Description:

The suitable candidate will join a team of engineers and operations specialists in the support of DBS’ enterprise privileged access management infrastructure and operations. He/She will be responsible for the end to end design, deployment, operations and development of the bank’s privileged access management framework, infrastructure and processes.

Key responsibilities

• Drive the automation and integration of privileged access management infrastructure to other systems to achieve straight through processing and reduce manual work.
• Provide on-going operations support including management reporting and operations dashboards relating to the governance oversight of privileged accounts and passwords.

Requirements

• 5+ Years of CyberArk Experience: Demonstrated expertise in the deployment, configuration, management, and support of CyberArk infrastructure components. Proven ability to provide regional support and integrate CyberArk solutions via APIs. CyberArk certifications are preferred to validate knowledge and skills.
• Scripting and Reporting: Proficient in writing PowerShell scripts and SQL statements to develop comprehensive management reports focused on the usage and operational management of privileged accounts. This includes automating reporting processes and ensuring accurate data presentation for stakeholders.
• Data Visualization: Experienced with Grafana for creating data visualizations and dashboards, enabling real-time insights into access management and security posture. Skilled at translating complex data sets into understandable visual formats for better decision-making.
• Privileged Access Management: Strong understanding of enterprise privileged access management principles, encompassing risk management, compliance, governance, and control. Ability to develop and enforce policies that mitigate risks associated with privileged access.
• Audit Experience: Extensive experience in responding to audit queries and preparing detailed reports related to access management. Skilled in analyzing audit findings and implementing corrective actions to address compliance gaps. Proven ability to collaborate with internal and external auditors to ensure all necessary documentation is accurate and readily available.
• Remediation Expertise: Extensive experience in remediating CyberArk failed objects to ensure that auto-managed objects comply with security policies and standards. This includes troubleshooting and resolving issues to maintain operational integrity and compliance.
• Technical Platform Knowledge: In-depth knowledge of key operating systems and databases, including Windows, Unix, MSSQL, and MariaDB. Previous experience in administering these platforms enhances ability to manage and secure privileged accounts effectively.
• Banking Environment Experience: Familiarity with working in a banking or financial services environment, understanding the unique regulatory and security requirements involved. This background supports effective implementation of access management solutions tailored to industry standards.
• Educational Background: Bachelor’s degree in Computer Science, Information Systems, or Engineering (or a related field). Alternatively, a combination of relevant professional experience and CyberArk certifications is also acceptable, demonstrating a solid foundation in security practices.

The Food and Beverage Service Associate is responsible for delivering friendly and efficient Food and Beverage service according to hotel Standard Operating Procedures in order to meet guest dining experience expectations.

We are hiring for the following outlet:

• Raffles Courtyard

Primary Responsibilities 

Food and Beverage Service

• Provides excellent service at all times to guests based on established hotel standard operating procedures.
• Greets and farewells guests and colleagues in a friendly and courteous manner.
• Assists colleagues and guests efficiently and in a professional manner.
• Takes responsibility for residents’ and guest belongings in the restaurant or bars.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options and advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Anticipates guest’s needs.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in a timely and efficient manner.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keeps chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and give guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out ad-hoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Learning and Development

• Participates in training activities to improve knowledge and skills.
• Attends daily briefing and monthly meeting conduct by the manager.

Customer Service Coordinator

SGD $2000 - $2500

Alternate 5.5 Days/week

Job Description

• Handles customer inquiries via phone or email
• Supports customers in providing quotations and follow up on the inquiry
• Create Job order and update on amendments accordingly
• Provides post-sales support and day-to-day business liaison with customers
• Ad hoc duties assigned

Requirements

• Certificates or qualifications equivalent to Secondary Education
• Minimum of 2 years of related working experience preferred
• Proficient in written and spoken English
• Good related customer service/sales coordination experience
• Able to multi-task and work with minimal supervision

Principal Responsibilities

• Handles customers’ orders accurately. Ensures all important details are captured correctly in SAP or Gold during sales order creation. Check invoices before sending out to customers.
• Coordinates with customers on the status of orders and delivery dates.
• Provide effective responses and rapid resolutions to customer enquiries through close liaison with Operations, Distribution, Sales and Marketing.
• Coordinates the PSO services to customers and internal functions. Ensures all PSO events are recorded and have correct invoices for all PSO events.
• Influence the customers’ perception of Linde primarily through strong customer focus and professionally presented calls and replying emails. Adherence to call and email quality and performance accuracy against defined process.
• Build strong collaborative relationships with other departments particularly Sales, Marketing, Production and Distribution team. Work as a team on the root cause analysis and improvement that involves various department processes as appropriate and to improve business operations.
• Escalate to Customer Service Manager for the complex and non-routine issues. Seek guidance and alignment.
• Accurate and maximum utilisation of SAP functionality in maintenance of customer master database particularly Telequery to capture all customer enquiries.
• Establish compliance with Linde safety standard, policies and procedures
• Evidence a strong personal commitment to Safety in the Customer Service Team
• Promote corporate values of the company.
• Other duties as assigned by supervisor.

Required Qualifications/Experience

• Minimum diploma holder in Business/Marketing/Admin / Supply Chain
• Strong interpersonal skills in customer service
• 2 years’ experience in customer service
• 1 year experience in gas company

Customer Service Coordinator

SGD $2000 - $2500

Alternate 5.5 Days/week

Job Description

• Handles customer inquiries via phone or email
• Supports customers in providing quotations and follow up on the inquiry
• Create Job order and update on amendments accordingly
• Provides post-sales support and day-to-day business liaison with customers
• Ad hoc duties assigned

Requirements

• Certificates or qualifications equivalent to Secondary Education
• Minimum of 2 years of related working experience preferred
• Proficient in written and spoken English
• Good related customer service/sales coordination experience
• Able to multi-task and work with minimal supervision

Responsibilities:

• Establish strong rapport with customers through effective communications and problem resolution
• Liaison with various support departments (Accounts & Finance, Air & Sea Operations and Sales) to process daily schedule of incoming and outgoing stock or 3rd party
• Liaison with customers on transport arrangement for goods delivery and generate delivery orders
• Arrange for import and export shipments (if any)
• Generate daily inventory report for checking
• Generate monthly customers’ inventory report for customers’ verifications
• Perform stock take on a monthly basis to ensure accurate stock inventory in the warehouse; to rectify the problem should any discrepancies occur
• Support all administrative issues, ie billing, monthly report, verification of Supplier’s invoices
• Perform other ad-hoc projects or duties as and when required

Requirements:

• Diploma in Logistics Management / Supply Chain / Business Administration
• Minimum 2 years of related working experience
• Able to work in a multi-cultural environment and with people of all levels
• Meticulous and possess positive attitude
• Good sense of urgency
• Good verbal and written communication skills in English
• Flexible and adaptable
• Proficient in computer skills - MS Word, Power Point, Excel

Responsibilities

• Assist the Customer Service Department on all shipping data entry and documentation
• Co-ordinate with carriers/freight forwarders on bookings and collection of cargo
• Liaise with external customers on all shipment-related activities
• Perform booking and process documentation as well as co-ordinate with various internal departments on shipping activities

Requirement

• Minimum ‘N’ or ‘O’ Level
• Good communication and interpersonal skills
• Good working attitude, willing to learn, meticulous
• Able to work under a fast paced environment
• Good knowledge of shipping and minimum working 1-2 years related working experience an advantage
• Able to start immediately or within short notice preferred

Job Role & Responsibilities

SALES SUPPORT

1. Prepare, generate & follow up on Proforma Invoice, Contract of Sales, Sales Order Confirmation, Quotation & other sales related documents

2. Follow-up with customer on product label, ensure label design are approved by customer before proceed with the printing

3. Consolidate and update of Sales Forecast & Sales Summary

4. Assists the Business Support team in Procurement coordination

5. Liaise with Suppliers on printing of product labels, leaflets & other packaging materials

6. Liaise with Regional offices for Sales/Marketing related matters

7. Liaise with various department to fulfil customers’ orders

HANDLING OF MARKETING ACTIVITIES

8. Coordinate on exhibition held at local/overseas

9. Sourcing & coordinating on diaries, calendars, table planners & corporate gifts

PERFORM ADMINISTRATION AND SECRETARIAL FUNCTION

10. Attending to visitors and setting up of meetings

11. Travel arrangement on Hotel & flight booking, Visa application and submission

12. Double-Tax Deduction submission to IE Singapore

13. Distribution of mails to Directors

14. Provide Secretarial duties to Directors

15. Handling telephone enquiries & other ad-hoc related duties

16. Manage domain email

Job Role Requirements:

· Diploma or equivalent qualifications

· Minimum 1 year of working experience in sales administration / coordination or secretary role will be an added advantage

· Proficient in Microsoft Excel, Microsoft Word and Microsoft Power Point

· Pro-active and a Good Team Player

Working Hours:

• Monday – Friday : 8.15am-5.30pm

Benefits:

• Transport provided to and fro nearby MRT stations
• Medical Insurance upon confirmation
• AWS and profit sharing upon eligibility

Company Description

Cogent Holdings Pte Ltd is a subsidiary of Cosco Shipping International (Singapore) Co., Ltd and has a wide range of clientele ranging from local SMEs to multinational companies. Cogent owns one of Singapore's largest one-stop integrated logistics hub, Cogent 1.Logistics Hub. It offers warehousing, freight forwarding, container and ISO tank depot, automotive logistics, and transportation services in Singapore. It also operates warehousing and container depot businesses in Malaysia

Role Description

This is a full-time role for a Customer Service Executive at SH Cogent Logistics Pte Ltd. The incumbent will be responsible for day-to-day tasks such as processing shipping documentation, providing customer service to clients and ensuring smooth operations throughout the container haulage process.

1. Maintain business relationship with customers. Attend to customer’s enquiries and ensure all the job requirements in their orders are fulfilled
2. Perform job creation for trucking activities. Monitor progress of job order and shipments adhering to deadlines or specified dates
3. Communicate customers’ trucking requirements to staff in Operations department for them to perform the trucking activities
4. Monitor job and provide timely updates for shipment, including updating of container details into system
5. Advise customers on delivery schedule/ inventory
6. Maintain inventory report and undertake monthly closing of trucking jobs
7. Assist in billing, issuance of debit notes and credit notes and accruals
8. Ensure proper documentation and filling of invoices and job sheets
9. Assist in permit declaration for job orders when required
10. Attend to customers’ feedback and complaints and work with superior to assist with the findings and reporting of the complaints
11. Assist superior to implement improvement plans for the team
12. Assist in ad-hoc quotation or commercial rates requests from customers
13. Assist superior to gather data and perform reporting as and when required

Requirements

1. Diploma or equivalent in logistics, supply chain management, business administration, or a related field.
2. Minimum 2 - 3 year of experience in customer service/ shipping documentation role in a 3PL company.
3. Strong knowledge of Hauler operations, transportation logistics, and customs clearance procedures in Singapore.
4. Experience with TradeNet is a plus.
5. Able to perform overtime when necessary

Others Information:

1. Alternate Saturday
2. 2 ways transport from Jurong East MRT
3. Daily meal subsidy
4. In-house gym
5. Dental, medical, insurance benefits

Job Summary:

· 5 days’ work week (8.00am – 5.30pm)

· UP to S$2,800

· Location: East (Changi South)

Job Responsibilities:

· Responsible for generating and sending all customer quotes.

·  Assist Operation Manager with paperwork related to Orders from Customers.

· Handle customer enquiries / work orders via email/phone.

· Key in all the job requests into system.

· Coordinate/ Liaise closely with warehouse departments & external parties to ensure timely response/delivery.

· Perform other related duties and responsibilities as and when assigned.

Job Requirement:

· Prior experience in Logistic Customer Service support or a related role is advantageous.

· Good interpersonal skills.

· Ability to work in a fast-paced environment to work independently and in team settings.

· MS Office proficient.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

Alternatively, you may send your application and resume in MS Words format to [email protected]

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Nancsi Goh Pek Cheng
Registration Number: R24123939
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Benefits:

• Wide exposure across all industries

• Career Coaching

• 5 days work week

• Competitive incentive scheme

• Overseas incentive trips

Responsibilities

· Provide full spectrum of recruitment

· Work closely with business operation to identify manpower requirement

· Develop and implement talent acquisition strategies

· Create, propose and implement strategic effective hiring channels, procedures or techniques to improve recruitment measures & talent pipeline

· Effectively engage employees with daily operations needs

· Responsible for consolidation of weekly and monthly reports for operations needs and generate statistical report as and when required

· Be the point of contact to deliver value added services to both management and employees

· Others ad hoc duties as assigned

Additional Information:

· Good interpersonal and communication skills

· Ability to work independently as well as a good team player

· Ability to multi-task in a fast-past environment

Applicants who possess the relevant experience or interest are most welcome to apply.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Chan Mui Lee (Sandy)

Registration Number: R1108925

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Take your next career step at Solar Turbines with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.

Solar Turbines is currently looking for a Regional Service Manager in our Singapore office.

Job Purpose

• Provides strategic leadership and direction for larger, complex, international Customer Service regions and facilities.
• Anticipates new and changing demands for all aftermarket products.
• The incumbent manages key customer relationships and executes a high degree of internal co-ordination across functions, and departments, such as New Equipment Sales, Engineering, and Production, to ensure customer expectations are met.
• This is done by developing new products and services while managing all functions executing current projects and programs.
• To support the customer’s needs and ensure reliable, safe, and economic equipment start up and operation, the Regional Service Manager develops, motivates, and manages a team of District Managers, Sales Managers and Account Managers, Regional Technical Manager, Field Service Representatives and administrative staff.
• The RSM leads, coaches and directs these personnel and their teams to implement and manage the processes and procedures to resolve the customer’s technical, commercial and support issues.
• The position also manages all aspects of Solar’s aftermarket business at the regional level, including Service Parts, Overhaul, Refurbishment, Expanded Services and Controls Retrofits, Field Service, Extended Service Agreements, and Contract Maintenance Programs, and is responsible for the development, implementation and management of the Field Service Safety Program.

DIMENSIONS:

• Operating Budget: $20m
• Personnel Supervised: 10 Managerial
• 10 Salaried Exempt
• 1 Salaried Non-Exempt
• Total Employees 230
• Annual Revenues $400m
• Contract Services $56m
• Annual Policy Expense $818k
• Annual Warranty Expense <$2.0 million
• Environment: Extensive travel required.
• Process Driven: to achieve gains in efficiencies and effectiveness.
• Fast-changing, dynamic, somewhat ambiguous work conditions
• Multi-cultural, multi-market , increased management of agent relations
• Each region has a unique mix of responsibilities for revenue, volume, agents, and types of facilities, including overhaul sites.

NATURE AND SCOPE:

The incumbent sets direction and develops policies and procedures for subordinate staff.

He or she manages personnel and customer strategic agreements to meet customer requirements for equipment support from commissioning throughout the life of the installation as well as the supply optimization of the value chain offered to the end user.

Achievement of the requires broad understanding of cultural as well as customer financial, technical, and commercial expectations.

He or she leads the development of new products and service offerings to enhance position on the supply value chain.

Often leads multi-disciplines and other departments and joint ventures to ensure overall customer satisfaction and repeat business for new equipment sales.

Incumbent directs all aspects of the aftermarket business at the regional level, specifically as follows:

Business Responsibilities – Plan and direct the customer interface of all aftermarket programs and products within the region. Develop incremental business opportunities and manage current supply systems, including parts sales, overhaul & repair, training, field service, maintenance contracts, asset management services, and technical support.

1) Leadership Responsibilities – Select, train, coach and motivate, through effective and timely performance review and sound management practices, a professional and effective management, sales, technical, and administrative workforce in order to achieve maximum efficiency of resources and highest level of safety, customer satisfaction and profitability.

2) External Relations – Manage the interface with senior customer operations, financial, maintenance, management personnel and executives during the formation, negotiation, and execution of strategic agreements and alliances. Develop and execute solution-based strategies to meet customer needs. Direct the appropriate resources to coordinate with outside contractors and vendors on technical and commercial matters.

3) Business Plans – Prepare and manage business plans, forecasts, and S&OP for international regions and/or regions of unusual size or complexity to accomplish company financial and product support goals in line with Technical Service Center/Customer Services strategies. Provide input to long-range geo-economic and industry trend forecasts and devise regional strategies considering such analysis.

4) Technical Management Responsibilities – Ensure all product issues are well defined and reported to the appropriate Company functions and that proper issue resolution is achieved.

5) Strategies and Programs – Develop long-term strategic agreements and strategies to support the sale of Customer Services programs and products within assigned region. Collaborate with and support agent activities. Provide support for new equipment sales activities through customer presentations and the formulation of custom support plans and agreements. Assume role of Alliance Manager for key accounts.

6) Internal Relations – Provide feedback on market conditions and customer programs to Customer Service management and other San Diego based functions. Ensure that customer and product issues are well defined and proper issue resolution is achieved. Influence/impact San Diego organizations to develop new service products and business strategies and systems.

7) Freedom to Act- Represent the company in negotiations with customers, agents, and distributors regarding policy, warranty, agreements, conflicts, etc. Respond to a wide range of commercial and technical challenges and manage risks decisively yet completes due diligence and considers the impact on other departments.

8) Environmental/Health/Safety Responsibilities- Ensure that all phases of operations are aware of and act in accordance with Company policies, guidelines, safety procedures/practices and ethics issues.

PRINCIPAL ACCOUNTABILITIES:

· Plan and direct the sale, marketing, business management and customer interface for all customer services products in assigned region to meet or exceed plan revenues and margins.

· Identify, hire, train, motivate, and develop high quality candidates for the CSSR and DSM positions. Oversee the management of staffing levels to ensure adequate support for all anticipated customer requirements and staff development.

· Assure the highest level of customer satisfaction and repeat business by negotiating and supervising the settlement of product and quality disputes within authority delegation guidelines.

· Oversee and supervise the preparation and management of accurate forecasts of revenues and departmental budgets, S&OP volumes, manpower and training requirements, capital equipment, field service utilization, ESA’s, Warranty and Policy.

· Develop programs and strategies to manage agent relationships, increase product sales, and introduce new CS products and programs, and product services. Plan and attend trade shows and seminars, represent Solar at public functions.

· Systematically track, analyze, and communicate competitive and customer market data to support global marketing efforts. Motivate staff to participate in market information gathering.

· Provide leadership and proactively manage the field interface necessary to support the technical serves center and the effective resolution of product related issues.

QUALIFICATIONS:

• Requires a minimum of a B.S. in Engineering or Business and a background in service, management and experience in knowledge of Solar products, markets, and policies is necessary. New Equipment sales experience is a plus.
• Prior experience managing Third Party Intermediaries such as Representatives and Distributors.
• Previous successful experience leading employees through challenging commercial or technical activities is required.
• Must demonstrate cultural savvy, tenacity, initiative, influence, communication, organizational, and planning skills.
• The ability to prioritize, delegate effectively and motivate/manage technical talent is essential.
• Sales experience and exposure to commercial/contract negotiations is a major benefit.

Responsibilities:

• Maintain good cooperation with colleagues in service departments across the organization.
• Management of Service engineers, with assistance from service coordinator.
• Team player, collaborate with the resource team in the organization.
• Working Environment and Safety representative.
• Maintain good cooperation with colleagues in service departments across the organization.
• Ensure our FSE's are having the right training before they are sent on assignments.
• Hiring qualified Service engineers for the FS team.
• Heading the coordination of engineers in Asia & Pacific.
• Keep skills matrix up to date Bi-Weekly/Monthly.
• Ensure the pool of Service engineers are covering all types of competences according to the skills matrix and historical data from planner system.
• Ensure correct coordination of FSE's across the globe to ensure we utilize the people closest to their home country.
• Ensure all Service engineers adhere to the Safety & Health booklet
• Appreciation interviews 2 times a year per employee.
• Ensure Service engineers fill out Risk Assessment on each job assignment.
• Participate in courses
• Coordinate calibration of SE special tools.
• Arrange service day for SG service department, beginning of each year.

Requirements:

• Education & Qualification: Technical bachelor’s degree or experience from similar job position.

Desired Skills:

• Strong team player who manages to get people working together across functions and locations.
• Willing to learn.
• Responsible and trustworthy towards customers and colleagues.
• Responsible individual and ability to manage multiple priorities and tasks in a dynamic environment.

To fabriacte new electrical panel

To know how to troubleshoot electrical issue

To run electrical wiring

To write electrical program on PLC

To help with mechanical work

To go onsite to do electrical installation or onsite troubleshooting

To work with a team or able to work individually

Able to do electrical schematic drawing

• Free Shuttle Bus Service (Tuas West MRT)
• Youthful & Dynamic Work Culture Environment
• Career & Growth Development

Roles & Responsibilities

Job Summary

If you enjoy working in a fast pace environment and the challenge of redefining what good service means to people, this position is for you.

Join JIJI.SG's operations and customer service team to help us improve and exceed our customers' expectations when they shop with us!

In the process, learn how operations is managed for an online store, from inbound operations such as freight forwarding and receiving shipments, to outbound operations such as picking and packing, working with 3rd party couriers and managing our in-house delivery fleet.

Most importantly, future team members must have a strong sense of dedication to our customers' happiness.

Job Description

• Responsible to deliver a customer-centric experience and assist customers across all channels including phone calls, emails and live chat.
• Going the extra mile to ensure customers’ needs and expectation are met.
• Actively involved in refining customer experience through customer feedbacks and observing daily operations.
• Proactive and initiative to constantly improve internal processes.

Requirements

• Strong communication and problem-solving skills to assist customers with any issues they face when they shop with us, including product enquiry, delivery or order related enquiry.
• Cheerful and friendly disposition when communicating with customers.
• Strong sense of dedication to our customers’ happiness.
• Process-oriented and good attention for detail.
• Accountable and responsible team-player.
• Able to work independently and also as a team.
• Past experience in either operations or customer service will be a plus.