Total 401 Customer Service job vacancies in Sembawang, North West

Professor Brawn Café is a Social Enterprise which provides job and social integration opportunities to people with special needs and the disadvantaged in society. Its mission is to provide affordable good food by an inclusive quality workforce comprising people of different abilities, ages and socio-economic background. Due to our rapid expansion to serve more children, we invite people who have proven commitment and competence to join us in transforming the lives entrusted to us.

As a Cafe Manager, your responsibilities will include (but not limited to) the following:

• Responsible for managing the overall F&B operations of the restaurant (Front & Back of House)
• Accountable for the daily sales and profit performance of the restaurant
• Work with restaurant chef team to forecast, plan and manage all F&B orders
• Monitor and supervise the preparation and serving of food to ensure quality and compliance with food safety regulations
• Deliver excellent customer experience and enforce customer service culture
• Manage budget to ensure targets met
• Manage scheduling, training and guidance for the team
• Any adhoc tasks assigned by supervisor

• Candidate should possess at least Diploma, Bachelor’s Degree/Post Graduate Diploma/Professional Degree in any field. Relevant field on study in Food & Beverage will be preferred.

• At least 5 years of working experience in the related field is required for this position.
• At least 3 years of experience in a supervisory position in Food/Beverage/Restaurant Services or equivalent.
• Flexible with being deployed to different work locations and possibility of more than one location a day, due to business needs.
• Team player, able to work effectively in a team.
• Mature and resilient with good self coping mechanisms.
• Ability to adapt to diverse people and environment.
• Ability to work in a fast paced, dynamic and challenging work environment.
• Strong desire to learn about Autism and the passion to help special needs individuals

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We apologise that only shortlisted candidates will be notified.

Our organisation is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to hire.

Our Client Profile:

Embark on a culinary journey with us at our Japanese Izakaya/Omakase style restaurant in the heart of Tanjong Pagar/Outram Park area. We are seeking one dedicated part-time service crew member to help bring authentic flavors of Japan to Singapore. This role is ideal for those who prefer flexible work arrangements and are eager to further their expertise in a vibrant and fast-paced environment.

Job Responsibilities:

• Welcome guests and guide them to their tables
• Taking orders and delivering food and beverages to customers
• Preparing simple dishes if required (e.g. house salad)
• Assist with setting up the tables and clearing any dirty plates and utensils
• Offer recommendations regarding the menu should enquired
• Communicate order details to kitchen staff
• Attend to cash register if needed
• Maintain cleanliness and order, adhering to health and safety regulations at all times
• Perform any ad-hoc duties as assigned by the management

Job Requirements:

• Minimum of 1 year of experience in an F&B, preferably with exposure to Japanese cuisine.
• Able to work evening shifts
• Strong teamwork skills, with the ability to work effectively in a dynamic and fast-paced environment.
• Excellent communication and interpersonal skills.
• Commitment to maintaining high standards of cleanliness and hygiene

Tourlife Consultants Private Limited (23C1476)

Yuko Ito (Reg No: R23116050)

Our Client Profile:

Embark on a culinary journey with us at our Japanese Izakaya/Omakase style restaurant in the heart of Tanjong Pagar/Outram Park area. We are seeking one dedicated part-time service crew member to help bring authentic flavors of Japan to Singapore. This role is ideal for those who have a foundation in F&B services and are eager to further their culinary expertise in a vibrant and fast-paced environment.

Job Responsibilities:

• Welcome guests and guide them to their tables
• Taking orders and delivering food and beverages to customers
• Preparing simple dishes if required (e.g. house salad)
• Assist with setting up the tables and clearing any dirty plates and utensils
• Offer recommendations regarding the menu should enquired
• Communicate order details to kitchen staff
• Attend to cash register if needed
• Maintain cleanliness and order, adhering to health and safety regulations at all times
• Perform any ad-hoc duties as assigned by the management

Job Requirements:

• Minimum of 1 year of experience in an F&B, preferably with exposure to Japanese cuisine.
• Able to work evening shifts
• Strong teamwork skills, with the ability to work effectively in a dynamic and fast-paced environment.
• Excellent communication and interpersonal skills.
• Commitment to maintaining high standards of cleanliness and hygiene

Tourlife Consultants Private Limited (23C1476)

Yuko Ito (Reg No: R23116050)

Position: HR ADMIN SUPPORT

JOB Responsibility:

· Provide administrative support to HR department

· Manage and update Infotech database

· Archival of paperwork for HR policies and procedures

· Provide support for new employee orientation programme, on-boarding and off-boarding

· Issue / Renew / Cancel of Work Permit and S Pass

· Keep track and renew of workers’ courses

· Other ad-hoc duties as assigned

Requirement:

· ITE / Secondary N/O Level

· 1-2 years’ experience

· Fresh Graduates are welcomed

Position: IT SUPPORT cum ADMIN

IT SUPPORT cum ADMIN Responsibilities:

· Provide technical support and Install computer hardware, software and networks to all users

· Log support requests to relevant vendor to resolve issues

· Maintain and update IT inventory

· Provisioning and de-provisioning PCs when staff on-board and off-board

· Monitor daily backup

· Troubleshoot on IT system, hardware and office equipment

· Knowledge of online system (HR System – Infotech / Microsoft / Autocad and ERP - Synergies) is an advantage.

· Assist and renew of licensing

· Arrange staff course.

· Arrange worker course, such as CSOC, BCSS, Coretrade and etc.

· Undertake any other ad-hoc work as assigned

Requirements:

• Possess a Local Diploma or equivalent in IT
• 1-2 years of relevant experience
• Fresh graduates are welcome to apply

About the role

The incumbent will be part of a larger team within the Logistics department in providing seamless and customer-focused

solutions to support the achievement of business objectives.

What you will be doing

• Communicate with customer, warehouse and forwarder in day to day operations

• Validating shipping documents from vendors, ensuring document completeness and accuracy adhering to SOP

• Advise vendor the mode of transports based on guidelines.

• Liaising with vendors / forwarders on shipment arrangements

• Monitoring of shipment status and to address custom clearance issues promptly.

• Reporting tasks (Extracting of reports from portal)

• Other ad hoc - Further duties to be identified in due course.

The successful candidate

• Preferably Diploma / Degree in Logistics / Supply chain

• Candidate with minimum 2-3 years’ experience

• He/She must equip with effective communication and collaboration skills to work with vendor, supply chain

team, marketing team and freight forwarders.

• Candidates to equip with basic MS Office skills

Location: Sembawang

Requirement: cert is required but must have experience in Infant Care

Working hours: 9 hrs shift

Job Scope:

· Assist to carry out daily routine care in a manner that is and consistent with good infant development principles

· Ensure the safety of infants through constant supervision, effective arrangement of space, and proper maintenance of equipment

· Provide experiences that promote individual expression through conversation, play, and creative interaction

· Assist in developing schedules and routines ensuring physical activity, rest, and

playtime

· Observing, assessing, and documenting each assigned child’s health, skills,

behavior, growth, and development

· Assist in completing bi-annual assessment of children's development

· Assist in reporting progress of children to parents in bi-annual reports and through

parent-teacher conferences

· Assist to maintain daily open communication with parents

· Assist to keep accident reports

· Maintain anecdotal records

· Maintain confidentiality

· Report any inappropriate act to supervisor

· Maintain a safe and healthy environment

· Inspect and replace damaged or lost materials

· Keep all appropriate records such as records, attendance and time sheets.

· Meet all applicable licensing regulations

· Attend internal or external training organised by company

· Attend events organised by company. e.g. Open House, carnival etc

· Attend monthly meeting in the evening

Service Manager (Water/Wastewater Treatment)

Responsibilities

• Coordination, planning and execution of routine Maintenance and Operation job for Water/Waste Water treatment equipment & system
• Carry out plant performance monitoring, water quality checking, data trending and submit the analysis report to system owner.
• Water system troubleshooting and emergency response.
• Provide system improvement and modification solutions to customer along with engineering team.
• Good attitude and communication with clients to meet the client and system requirement.
• Good teamwork with multi-disciplinary engineering knowledge.
• Managed service team manpower schedule arrangements.

Requirements

• Minimum Degree Holder on Chemical Engineering, Mechanical Engineering, Environmental Engineering or equivalent are preferred.
• Excellent Planning skill
• Good leadership, communication and teamwork player
• At least 5 years of relevant working experience
• Candidate with driving license preferred
• Candidates who can start work in short notice preferred
• Local preferred

Job Information

• 5-day work-week
• Medical and dental benefits
• Annual Salary Wage Supplement
• Collaborative and supportive work environment

Job Description:

We are seeking for caring and enthusiastic individuals for the role of Student Care Teacher, to support the growth and development of students in our care program.

Job Scope:

• Supervise and guide primary school students (P1 to P6) in the following subjects - English, Mathematics, and Science; and ensure daily completion of school homework or in-house learning materials.
• Conduct in-house programs and be the role model to the students for good habits and values.
• Ensure the well-being of the students in the centre.
• Implement effective classroom management and ensure that safety and security protocols are met at all times.

Job Requirements:

• At least ‘O’, ‘N’, ‘A’ Level, NITEC or Diploma
• Able to guide Primary 1 to 6 school subjects (English, Mathematics, and Science).
• Related-work experience in teaching in Schools, Enrichment Centres or providing Private Tuition is preferred
• Team-oriented player
• Passionate in working with primary school children
• Possess excellent work ethics and integrity

Job Description

We are seeking a motivated and results-driven Sales Executive to join our growing team. As a Sales Executive/Key Account Executive, you will be responsible for farming sales, managing client relationships, and achieving sales targets. The ideal candidate should have excellent communication skills, a strong work ethic, and a passion for sales.

Responsibilities:

• Build and maintain strong relationships with retailers.
• Meet clients satisfaction and loyalty and Identify and address clients needs and concerns
• ⁠Provide excellent clients support and resolve issues.
• Work closely with the marketing team to develop effective sales and marketing strategies and ensure sales and marketing alignment to drive revenue growth
• Maintain accurate records of sales activities, clients interactions, and market feedback
• Stay informed on industry trends and collaborate with internal teams.
• Review sales performance and identify business opportunities
• Execute and evaluate pre-sales and post-sales promotion strategies
• Develop and build up effective relationship with key clients
• Work and liaise closely with assigned retailers for sales/promotion activities/pricing and inventory
• Monitor and analyze competitors’ activities

Qualifications:

• Class 3/3A Driving license required
• Minimum GCE 'O' level certificate
• 1+ years in sales or key account management (B2B preferred)
• Strong communication and negotiation skills
• Bilingual in English and Mandarin to effectively serve our Mandarin-speaking customers.
• Proficient in Microsoft Excel

What We Offer:

• Company vehicle + cash card + season parking, and fuel expenses
• Competitive salary and performance-based commission (Basic + Incentive + Commission)
• Quarter and Annual Top up Incentives
• Career development opportunities

Job Description

Seeking a detail-oriented and organized individual to join our growing team. You will play a key role in maintaining the accuracy and integrity of our financial records, while also providing administrative support for smooth operations.

Responsibilities:

Accounting:

• Maintain full set of accounts including GL, AP, AR, FA and intercompany transactions
• Perform monthly bank reconciliations and balance sheet schedules.
• Prepare journal entries, balance sheet reconciliations and analysis (including bank reconciliation, inter-company reconciliation)
• Prepare monthly, quarterly and annual financial statements.
• Assist in handling Quarterly GST reporting and submission and other IRAS submissions: ECI and Tax computation
• Enter financial data into the company's accounting system (Oracle Netsuite)
• Collaborate with other departments to ensure financial transparency and accuracy.

Administrative:

• Manage and process employee expense claims using Infotech HR software
• Answer phones and emails efficiently.
• Maintain accurate and organized financial records, including scanning/filing invoices, receipts, and other supporting documentation.

Requirements
- Education: Diploma or degree in Accounting, Finance, or a related field.
- Experience: 2 years of experience in an accounting or finance role is preferred.
- Technical Skills: Proficiency in Microsoft Office (Excel, Word) and accounting software (e.g., Oracle Netsuite).
- Attention to Detail: Strong organizational skills and attention to detail are essential.
- Communication: Good written and verbal communication skills.
- Team Player: Ability to work collaboratively with the finance team and other departments.

Additional Competencies
- Time management and ability to meet deadlines.
- Problem-solving skills and proactive attitude.
- Integrity and discretion in handling confidential information.

Qualification : 'N' Level, ITE, and above

Experience : Min 2 years of experience in general Logistics operation

Good communication skills to provide good customer service support .

Able to support admistrative works to ensure all proper record of documents.

Handle E-commerce incoming goods .

Working hour : Mon to Fri ( 9am to 6pm )

Salary and remimuration in accordance to experience and job function.

Responsibilities

• Support day to day administrative duties
• To handle, answer, and reply all incoming telephone calls and incoming inquiries
• Prepare and create invoice/ report and assist clients up till confirmation of sales
• Assist to monitor customer satisfaction and provide after-sales support
• Any other appropriate duties and responsibilities as assigned

Requirement

• Minimum 1 year administrative experience required
• Familiar with MS Office (MS Excel and MS Word)
• Good communication (oral and writing) and interpersonal skills

As a Customer Support Executive at Act of Love Pte Ltd, you will be the primary point of contact for families and clients seeking our services. Your role will involve providing compassionate and professional support, guiding clients through funeral arrangements, and ensuring their needs are met with care and respect during difficult times. You will handle administrative tasks and assist with operational aspects to ensure smooth delivery of services.

Key Responsibilities

• Client Support: Attend to client inquiries via phone, email, and in person with empathy and professionalism.
• Funeral Arrangements: Assist families in planning funeral services, including explaining options for embalming, cremation, burial, and other related services.
• Administrative Duties: Maintain accurate records of client interactions, funeral arrangements, and payment details.
• Documentation: Help clients complete necessary paperwork and ensure compliance with regulations and internal policies.
• Coordination: Liaise with internal teams, such as operations and logistics, to ensure timely and smooth execution of funeral services.
• Service Excellence: Provide exceptional customer service and ensure that clients' needs are met throughout the entire process.
• Crisis Management: Respond promptly and calmly to any issues or concerns raised by clients, offering appropriate solutions.
• Follow-up: Maintain communication with clients post-service to provide any additional support as needed.

Qualifications & Skills

• Minimum Education: N-Level or equivalent.
• Communication Skills: Strong verbal and written communication skills in English and other languages (a plus).
• Empathy: Ability to engage with clients in a compassionate, respectful, and patient manner.
• Organization: Strong organizational skills with the ability to handle multiple tasks efficiently.
• Customer Service: Experience in customer service is preferred, with the ability to manage client relations with sensitivity.
• Team Player: Ability to work well within a team environment and collaborate effectively with other departments.
• Attention to Detail: Ensure all arrangements and documentation are handled accurately and promptly.
• Basic IT Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and ability to use scheduling and CRM software.

Additional Requirements

• Availability to work on weekends and public holidays as required.
• A calm demeanor and emotional resilience to handle sensitive and difficult situations.
• Willingness to attend to clients' needs at various locations, including funeral homes and cemeteries.

What We Offer

• A supportive and respectful work environment.
• Opportunities for professional growth and development.
• Competitive remuneration package with benefits.

• Required skill(s): Electrical, refrigeration and/or Mechanical Engineering knowledge.
• On Site Field Service Job.
• Willing to do hands-on technical work.
• Perform temperature & humidity calibration for chambers & ovens.
• Keen to learn technical skill.
• Proficient in Microsoft Excel.
• Possess Class 3 driving licence.
• Good in spoken/written English.
• Entry level is welcome to apply.
• Singaporeans.

Job Responsibilities

• Attend to reported gas incidents and gas supply abnormalities such as gas fires, poor gas supply pressure, suspected gas leaks, etc.
• Perform site investigations and rectification work inclusive of co-ordination work with the relevant authorities (e.g. SPPG, SCDF, HDB, EMA) and other external agencies and submission of reports.
• Attend to customer service requests, e.g. install/ replace/ trouble-shoot gas appliances, perform servicing of gas stoves, carry out soundness tests on gas installations, etc.
• Handle customers’ enquiries/ feedback and perform service recoveries.
• Investigate and report on matters related to meter readings abnormality.
• Attend to meter cut-off and account due related matters.
• Any other duties as assigned by supervisor, which may include driving company vehicle to attend to work arrangements.

Requirements:

• Diploma/Nitec in Mechanical or any Engineering discipline.
• Relevant work experience and technical knowledge in gas, plumbing, sanitary, or electrical systems will be an advantage.
• Able to work independently and as a team player.
• Possess good interpersonal and communication skills, with experience in contract management and customer service.
• Possess a driving license (class 2 & 3), preferably with access to personal transport.

Job Description

• Counter reception and registration of patients
• Answering telephone & arranging appointments
• Confirmation of patients’ appointments
• Stock taking and ordering of dental materials
• Calling up and sending out and collection of works from dental laboratories
• Responsible for daily collections and accounts
• Arranging of appointment with dental suppliers
• Submission of CHAS and generate reports
• Liaising with patients via email and calls
• Ensuring smooth flow of patients
• Ensuring positive patient experience in the clinic
• Patient ambassador
• Treatment coordinator
• Invoice and tax receipt filing
• In charge of duty roster for Dental Surgery Assistants

Requirements

• Customer service and people oriented
• Confident, energetic and cheerful personality
• Has basic computer skills
• Ability to work well in a team
• Willingness to learn new skills and work with your hands.
• Pride in keeping work environment neat and tidy
• Punctuality and reliability as a member of the service delivery team
• Fluency in spoken and written English
• Fluency in spoken Chinese
• Dental Clinic experience is an advantage
• Multi task
• Able to work on weekday nights

Autism Resource Centre (Singapore) or ARC(S) is a non-profit charity organisation dedicated to serving children and adults on the autism spectrum, to help these individuals lead meaningful and independent lives in society.  ARC(S) offers a range of services and resources tailored to meet the growing concerns and needs of the autism community.

As part of our continuum of services , we run a Residential Programme coupled with a supported living and training centre, and we invite passionate people to join us in transforming the lives entrusted to us.

We are looking for a hands-on & energetic Residential Coach who desires to impact lives of adults on the autism spectrum. This would require showing respect and support for our clients’ choices and needs, as well as  helping  them achieve their personal goals by empowering them through Meaning, Dignity and Independence.

Responsibilities

1.      Work in a multi-disciplinary team to coach residents in Independent Living Skills such as:

·        Maintain household chores, including laundry and area cleaning

·        Manage their time within the residence

·        Live with others – sharing common spaces, meals, and chores, as well as consideration for one another’s needs

2.      Enable the physical safety and well-being of residents 24/7 with a shift roster:

·        Ensure safety and security of residents at all times

·        Respond to emergencies or unusual developments as required

·        Maintain a clean, safe, and comfortable environment for the residents

3.      Provide a safe and homely environment

·        Co-develop house practices with the residents

·        Ensure residents are accountable for their household duties

·        Provide opportunities for social interactions and community

4.      Plan and deliver programmes in the area of Independent Living Skills (e.g., preparing simple meals, navigating the community, etc.) using autism-friendly strategies.

5.      Document updates on training/coaching progress to different stakeholders

The incumbent is required to work on a shift roster which includes weekends and public holidays.   We offer an attractive shift pattern up to 8.5 consecutive days off every three weeks.

Requirements

• Min GCE 'N' level with 1 - 2 years working experience.
• Have knowledge and understanding of autism and skills in daily living tasks
• Good interpersonal and communication (verbal & non-verbal) skills
• Sounds decision-making and problem-solving skills
• Passion to work with individuals on the autism spectrum

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We apologise that only shortlisted candidates will be notified.

Our organisation is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to hire.

The Job

This role is responsible for overseeing Programme Services and Afterlife Care of our elderly beneficairies.

RESPONSIBILITES

• Possess a thorough understanding of Charity’s programs and services.
• When necessary, liaise with relevant bodies to arrange for the member's last rites.
• Create, maintain, and update accurate case files and database of each Afterlife Care members
• Conduct home assessments for potential Afterlife Care members
• Handling of Afterlife Care walk-in or telephone enquiries.
• Following up with cases reported from the hotline or referral from government agencies.
• Explore avenues for the expansion of the Afterlife Care external parties.
• Implement community outreach programs and new projects of eldercare
• Organise and facilitate an elderly befriending program.
• Conduct periodic case reviews and ensure proper documentation
• Refer and coordinate care services, ensuring adequate support to Afterlife Care members.
• Adopt a case management approach when working with beneficiaries, i.e., network with other agencies/specialists to provide multidisciplinary assessments and monitor beneficiaries.
• Prepare monthly reports on the progress of the Afterlife Care programme(s).
• Ad-hoc assistance in the Charity’s events

Requirements

• Minimum Diploma in Social Work or related disciplines
• Prior experience in Social Service setting is preferred
• Able to engage, assess, and provide intervention independently for care plans
• Knowledge of eldercare services, regulations, and practices.
• Ability to work independently.
• Compassion, empathy, and a genuine interest in elder care and charity work
• Proficient in MS Office Applications
• Able to work on some evenings and weekends as needed
• Bilingual in English and Mandarin. Ability to speak dialects will be an advantage

Yishun

Monday to Friday 9am to 6pm

Need to travel to China

Salary up $4000 (Salary commensurate with experience)

Japanese MNC

Semicon industry

Duties and Responsibilities
Service matters:
- Liaising directly or indirectly with external customers in Singapore or other countries for any service/ technical related matters.
- Account Management directly or indirectly be it technical or support related matters.
- Respond to customer sites when require.

Operations matters
- Inventory control such as controlling the movements of the spare parts in the store and monthly stock-taking of part etc.
- Issue Service order / Service report / Quotation to either appointed agent or customers.
- Prepare and update all service reports to be submitted weekly for any service tasks or response carried out.
- Liaising with external vendors, customers and Headquarter on any related issues and enquires.
- Impart machine/ service knowledge to peers so as to build up the service capability.
- Conduct demo/ trainings for customers / peers as and when require.
- Able to provide service support overseas as require.
- All other related work as assigned by superior.

Requirements

• Diploma/Degree in mechanical/mechatronics or related engineering
• No experience can apply as training provided

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

Job Description:

• Support the work of the Community Engagement team
• Assist in planning and coordinating events, including logistics and setup
• Support event registration, volunteer management, and on-site operations
• Help with promotional materials and outreach efforts
• Manage and update the store using Excel spreadsheets
• Work closely with internal and external stakeholders to execute campaigns, events, and activities
• Perform any other duties as assigned

Experience and Skills:

• Experience with event planning and coordination, design, logistics, and bookkeeping is a plus
• Proficient in Microsoft Office tools – Word, Excel and PowerPoint
• Strong organizational abilities
• Ability to work independently and collaboratively within a team
• Excellent interpersonal and communication skills.

Responsibilities

• Oversee day-to-day operation to ensure smooth operational effectiveness
• Handling vehicles for inspection and other services (when requried)
• Assist in handling customer’s enquiries (when required)
• Data entry for work related matters
• Provide good Customer Service
• Ad-hoc duties as assigned

Requirements

• Possess Valid Class 3 License
• Possess Vocational License will be an added advantage
• Proficiency in Microsoft Word, PowerPoint and Excel
• Communication, Customer Service and Problem Solving Skills
• ‘O’ Level, Diploma, Advanced/Higher/Graduate Diploma
• Able to work independently
• A good team player who is proactive and meticulous
• Has good communication and interpersonal skills
• Keen to learn with positive work attitude
• Entry level candidates are welcome to apply
• 5.5 days work

Planning and Customer Support Assistant (Outbound Shipments)

1 Prepare and manage a volume of shipping documents (Outbound), including invoices, packing lists, delivery orders, and airway bills, according to daily schedules.

2 Ensure all shipping documents are accurate, complete, and comply with industry regulations and company standards.

3 Maintain accurate and complete shipping documentation.

4 Act as the main point of contact for any outbound shipping inquiries - working closely with Planning and Customer Service.

5 Address and resolve any issues or problems related to discrepancies, shipment delays, or damages.

6 Investigate and resolve any issues or problems related to inventory, discrepancies, shipment delays, or damages.

7 Performs ad Hoc task when necessary or as assigned by supervisor.

Experience: At least 1 year of relevant working experience.

Education: Minimum O' Levels or Equivalent
Skills: Proficient with MS Office.
Able to multitask, prioritize and manage time efficiently and work independently with minimal supervision.

MindSpace by MindChamps (www.mindspace.mindchamps.org) is a leading provider of premium after school and enrichment programmes in Singapore.

We are currently recruiting an experienced Student Care Teacher for our MindSpace Centre located at Sembawang Shopping Centre. You will be given the opportunity to grow together with the business and be rewarded commensurately for your efforts.

Job Responsibilities

• Deliver MindChamps enrichment lessons and programmes for primary school students
• Provide guidance to primary school students to ensure completion of their daily homework and other school assignments
• Maintain accurate and timely student records and update parents regularly on their child’s educational and developmental needs/progress
• Oversee the preparation of teaching resources and materials
• Manage the overall appearance and learning environment of classrooms
• Maintain and build strong relationships with students and parents
• Serve as an inspiring role model with a creative spirit and a champion (positive) mindset
• Ensure safety of students at all times within the premises
• Manage other ad-hoc duties as assigned by Centre Director

Job Requisites

• Diploma or degree in a relevant discipline with minimum 2 years teaching experience
• Passion and proven track record in teaching primary school students
• Familiarity with MOE primary school syllabus
• Excellent communication and classroom management skills
• Enthusiastic, lively and energetic with a positive growth mindset
• Creative and nurturing; passionate about connecting and engaging with children
• Excellent service attitude with good ability to manage enquiries from parents

Join us to Transform Lives!

Pathlight School is the first autism-focused school in Singapore to offer a unique blend of Singapore mainstream national curriculum and life readiness skills. We are currently the largest special education school in Singapore. We invite candidates who have proven commitment and competence to join us in the role of Social Worker.

Pathlight School is part of Autism Resource Centre (Singapore) or ARC(S), a not-for-profit charity based in Singapore. ARC(S) is dedicated to serving children and adults on the autism spectrum, to help these individuals lead meaningful and independent lives in society.

This position involves working with parents and caregivers of our students to enable them to be active partners in their child’s education journey. Your job role will include:

Casework and Counselling

• Identify emerging trends that require domain attention in case assessment and case planning and implement the use of new and emerging approaches in casework interventions
• Implement professional tools and working templates to support staff in case assessment and case planning
• Monitor and implement use of professional processes (such as use of tools and templates and adherence to practice policies
• Implement case and care plans and interventions for cases as part of a multi-disciplinary team

Groupwork and/or Community Work

• Conduct environmental scans and community needs assessments
• Mobilise community resources
• Develop and implement new community development initiatives and evaluate their progress and effectiveness
• Implement community initiatives that promote inclusion
• Review models of care and service delivery based on evidence-based research

Stakeholder Engagement & Partnerships

• Actively participate in community networking and build collaborations with stakeholders including parents, caregivers, community partners and other professionals
• Establish collaborations with internal and external stakeholders to deliver and improve care and services for parents and caregivers, including facilitating the smooth transition of students into and out of Pathlight
• Develop and conduct effective parent engagement activities to enable and empower parents and caregivers to be active teaching partners
• Identify families with more complex needs for relevant intervention/assistance. These include providing school and community-based financial assistance as well as linking families to community help and making referrals if necessary

Administration Support

• Maintain documentation of case management intervention such as case logs, reports, database
• Maintain and review SOPs and process related to case management
• Support Student Affairs matters such as student admissions, understanding families’ needs and communication with internal and external stakeholders

• Possession of a recognized degree in Social Work or a Graduate Diploma in Social Work.
• Preferred: 3 or more years of relevant work experience in a social work setting.
• Candidates without prior experience are encouraged to apply, provided they meet the educational requirements and demonstrate a strong commitment to the role.

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We apologise that only shortlisted candidates will be notified.

Our organisation is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to hire.