Total 46,213 Customer Service job vacancies in Singapore

Job Title: Leasing Manager - Automotive Industry

Key Responsibilities:

1. Business Development: Develop and implement strategic plans to expand the leasing business, targeting both corporate and individual clients.
   Identify new business opportunities and partnerships to increase market share and drive revenue growth.
   Build and maintain relationships with dealerships, fleet management companies, and other key stakeholders to generate leads and referrals.
   
2. Client Acquisition and Relationship Management: Lead the leasing sales team in prospecting, qualifying, and closing leasing deals to achieve sales targets.
   Provide personalized consultation to clients, understanding their leasing needs and offering tailored solutions.
   Ensure high levels of customer satisfaction by delivering exceptional service throughout the leasing process and beyond.
   
3. Portfolio Management: Oversee the leasing portfolio, monitoring lease expirations, renewals, and terminations to optimize portfolio performance.
   Analyze lease metrics and financial data to identify trends, opportunities, and risks, and make data-driven decisions to drive profitability.
   Implement strategies to minimize delinquencies, mitigate credit risks, and maximize asset utilization.
   
4. Lease Structuring and Pricing: Collaborate with cross-functional teams, including finance, risk management, and legal, to structure lease agreements that meet both customer needs and company objectives.
   Develop pricing models and strategies to remain competitive in the market while maximizing profitability.
   Stay abreast of industry trends, regulatory changes, and competitive offerings to adapt leasing strategies accordingly.
   
5. Compliance and Risk Management: Ensure compliance with leasing regulations, company policies, and industry best practices.
   Implement risk management protocols to assess creditworthiness, mitigate credit risks, and maintain portfolio quality.
   Work closely with legal counsel to review lease agreements, contracts, and documentation to ensure accuracy and compliance.
   
6. Team Leadership and Development: Recruit, train, and mentor leasing sales staff, providing guidance, support, and performance feedback.
   Foster a culture of excellence, teamwork, and continuous improvement within the leasing team.
   Promote professional development opportunities and career growth for team members.
   

Qualifications:

• Minimum of 3 years of experience in leasing, sales, or finance roles in the automotive industry.
• Proven track record of success in leasing sales, business development, and portfolio management.
• Strong understanding of leasing principles, financial analysis, and risk management.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to lead and motivate a team to achieve sales targets and deliver exceptional customer service.
• Proficiency in leasing software, CRM systems, and MS Office suite.
• Detail-oriented with strong analytical and problem-solving skills.
• Adaptable and able to thrive in a fast-paced, dynamic environment.

• Gather and review customers’ stock forecast
• Observe inbound shipment from suppliers

Requirements:

• Diploma and above
• At least 2 years of Customer Service experience with inbound & outbound shipment arrangements.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job description

Making & receiving customer inquiry calls.
Handling customer complaints.
Collecting & analysing customer feedback.
Responding to customer reviews.
Support software training & software installation with customer
Intervention driver fatigue cases for commercial bus & SME companies
Assist in the retrieval of camera footage for customers
Prepare usage report for sales team for grants claim
Prepare telematic reports for customers to improve driver behaviours & help
reduce accident cases
Data analytics for software & product accuracy
Back-end QC check for new vehicle installation project
Observe & monitor for server performance
Arrange CCTV installation or maintenance booking with the customer

Additional Information:

Interpersonal and customer service skills
Analytical and problem-solving skills
Multitasking and organizational skills
Ability to answer a high volume of calls and/or emails daily
Ability to share work among the customer service team
Attentiveness and patience
Time-management skills
Ability to find positivity in any situation

Job Description

We are currently hiring an Enrichment Centre Teacher to join us. As a Teacher, you are expected to provide students with a fun and engaging learning environment that promotes critical thinking, while addressing the individual academic needs of each student. Students are aged from kindergarten to secondary school.

Roles & Responsibilities

• Preparing and delivering math, computer science and robotic lessons (training will be provided).
• Explaining concepts in an engaging manner.
• Patience in dealing with children of all ages.
• Assess student’s learning and provide constructive feedback to students and parents when required.
• Good communication skills, collaborates well in a team. Establishes positive relationships with students, parents and colleagues.
• Other duties as assigned.

Your Requirements

• Diploma / Bachelor’s Degree in computer science, engineering, mathematics or science. Maths and Science tuition teachers are encouraged to apply. Experience in coding is not required, training will be provided as long as you are a keen learner and interested to grow your career in the Tech Education sector.
• Candidates who do not possess a diploma/degree in the abovementioned specialisations, but who would like to grow their career in the Tech education sector, may also apply.
• Passion for educating children and if you have teaching experience, it would be a plus.
• Experience with teaching students with learning differences and special needs a plus.
• Organised and loves working in a fun, engaging team.
• Strong communication skills.
• Candidates must possess their own laptop

Work hours

9am to 6pm on weekdays; 8.30am to 5.30pm on weekends.

5-day work week:

Preferable for Teachers to work both weekends, or at least 1 weekend.

(If working 1 weekend & 4 weekdays, off-days will be on 1 weekday and 1 weekend).

(If working on both weekends & 3 weekdays, off-days will be on 2 weekdays).

Heguru Education Centre is an award-winning enrichment centre for children 1 to 12 years old.

Class-leading Programmes

We use a multi-sensory approach by integrating auditory, visual, and kinesthetic elements to enhance children's learning and develop their cognitive abilities such as :

• photographic memory
• strong numeracy
• logic and reasoning
• linguistics ability
• spatial-visual intelligence
• fine and gross motor skills

We strive to help children build a strong foundation and provide them with a head start in their lifelong learning journey.

Job Responsibilities

• Attend to walk-in customers
• Handle phone and email enquiries
• Foster good relationships with customers
• Handle student matters such as registration
• Collection of course fees
• Work closely with teachers in regards to class scheduling
• Support day-to-day centre operations
• Administrative tasks

Requirements

• Customer service oriented
• Good communication skills
• Fluent in English and basic Mandarin for communicating with Chinese-speaking customers
• Pleasant disposition, amiable and approachable

Benefits

• Attractive salary package with various benefits
• Annual salary increment
• Work-life balance
• Career progression and professional growth
• Training will be provided

Working Location

• Our Tampines Hub
• SingPost Centre mall (Paya Lebar)
• Waterway Point shopping mall (Punggol)
• Pasir Ris mall (coming soon)

You will be based and work in one of the above centres.

Working Days

• 5-days work week (Wednesday to Sunday)
• 8.45am-6.30pm

If you enjoy and take pride in bringing satisfaction and smiles to customers, join us for a rewarding career!

Website:

www.HeguruEducation.com.sg

Instagram:

https://www.instagram.com/heguru_education_singapore

Facebook:

https://www.facebook.com/HeguruEducation

HIGH SCHOOL Learning Support Teacher

Our vision at SAS explains why we exist. We aspire to be a world leader in education, cultivating exceptional thinkers prepared for the future. We are committed to our mission that has been at the heart of our 65-year history: to provide each student an exemplary American educational experience with an international perspective.

If there is one thing we know about the future, it is that our students will graduate into a rapidly changing, increasingly global world where their success will depend to a large degree on their ability to learn new skills, take on new challenges, and work with a diverse range of people. We aim to build a strong sense of joy and purpose in learning among our students to enable them to do so.

We know that our students’ future success will depend on their ability to develop skills such as critical thinking, creativity, and cultural competence. And, it will depend on the quality of the moral character they develop. We seek to personalize learning for every child to meet their unique learning needs. We know that supporting them in their social-emotional growth is as important as their academic growth. And, we seek to stimulate that growth in a community as rich in equity and inclusion as it is in the extraordinary diversity of our students. Our ability to attract, retain, and develop diverse talented educators, working collaboratively in teams, is vital to our success.

We welcome your application if you would like to join us on this meaningful culturally responsive journey in cultivating exceptional thinkers prepared for the future.Singapore American School

Job Description

Position Qualifications

• Bachelor's degree with a valid teaching credential in special education and/or learning support.
• Dual certification preferred but not required.
• A minimum of two years of current teaching experience in a similar context or transferable to the posted position.
• Demonstrated experience with current best practices, including evidence-based culturally responsive teaching and assessment

Specific Responsibilities for Learning Support Teachers

• Use diagnostic assessment to determine students’ strengths and needs in literacy, numeracy, and/or executive function.
• Write/update students’ Individual Education Support Plan using data to inform SMART goals
• Plan data-informed interventions to support the development of reading, writing, math, and executive function skills.
• Use a variety of progress monitoring strategies to monitor student progress toward their goals
• Collaborate in Professional Learning Communities to review data and share progress monitoring documentation and planning for next steps for a plan of intervention.
• Collaborate with PLC members, students, and parents to write Individual Education Support Plans with SMART goals as well as Individual Accommodation Plans
• Collaborate with subject-area teachers and implement a broad range of strategies to support students in a co-taught, inclusive classroom

Responsibilities for all High School Teachers
SAS is committed to providing each student with an exemplary American education with an international perspective. We are seeking faculty and staff who wish to collaborate, innovate, and make a caring, positive difference within the SAS community. As such, all high school teachers hold the following responsibilities.

• Plan for, prepare, and employ high impact culturally-responsive teaching and assessment
• Build strong relationships with students and their families
• Engage parents and students in the learning process through frequent and meaningful communication about student progress
• Be available to parents and students during and outside of school hours
• Skillfully employ flexible grouping to provide for a variety of learning styles, ability levels, and educational backgrounds
• Creatively manage flexible learning spaces
• Maintain rigorous and appropriate learning expectations for all students at all times.
• Accurately and regularly assess student progress both formatively and summatively using Standards Based Approaches.
• Maintain up-to-date and accurate records of student progress and attendance
• Contribute to our commitment to Extraordinary Care by acting as an advisor for a small group of students and by teaching our advisory program
• Engage with the school leadership in a committed effort to improve one’s own instructional skills
• Openly support and abide by all school policies and procedures
• Model the ‘Core Values’ in your interactions with the school community
• Liaise with the high school principals, taking on tasks as assigned, including all school goals
• Engage in department/team planning, curriculum review, budgeting and other activities
• Interact cooperatively with other team members, especially PLC teams, in the development of cohesive curriculum materials and the establishment of common instructional goals and common assessments.
• Cooperate with and participate in the planning and evaluation of the school program.
• Keep current in education through coursework, in-service programs, and by attending professional meetings and conferences
• Engage regularly and meaningfully in PLC Coaching to continually reflect on and hone teaching practices.
• Employ technology as appropriate to enhance instruction, and maintain proficiency in school related technologies
• Sponsor a local or overseas Interim trip for high school students
• Engage with students in meaningful activities beyond the classroom which extend learning experiences for students (coaching, organizing field trips, sponsorship of clubs, events, or community service projects, etc)
• Differentiate instruction and assessment based on student abilities, interests, learning styles, and diverse cultural backgrounds
• Demonstrate a passion for learning and actively strive for self improvement as a life-long learner

Terms of Employment
Salary and benefits shall be paid consistent with the SAS approved compensation plan for Teachers.

ELEMENTARY SCHOOL LEARNING SUPPORT & EAL TEACHER

Our vision at SAS explains why we exist. We aspire to be a world leader in education, cultivating exceptional thinkers prepared for the future. We are committed to our mission that has been at the heart of our 65-year history: to provide each student an exemplary American educational experience with an international perspective.

If there is one thing we know about the future, it is that our students will graduate into a rapidly changing, increasingly global world where their success will depend to a large degree on their ability to learn new skills, take on new challenges, and work with a diverse range of people. We aim to build a strong sense of joy and purpose in learning among our students to enable them to do so.

We know that our students’ future success will depend on their ability to develop skills such as critical thinking, creativity, and cultural competence. And, it will depend on the quality of the moral character they develop. We seek to personalize learning for every child to meet their unique learning needs. We know that supporting them in their social-emotional growth is as important as their academic growth. And, we seek to stimulate that growth in a community as rich in equity and inclusion as it is in the extraordinary diversity of our students. Our ability to attract, retain, and develop diverse talented educators, working collaboratively in teams, is vital to our success.

We welcome your application if you would like to join us on this meaningful culturally responsive journey in cultivating exceptional thinkers prepared for the future.

Position Qualifications

• Bachelors degree with a valid ELL/EAL teaching credential (higher degree preferred);
• A certification in special education
• Extensive experience working with students with a variety of learning differences, and elementary-aged Multilingual Learners of English
• Experience developing EAL programming including curriculum, instruction, and assessment
• Two to five years of current teaching experience providing small group research-based interventions in an educational environment (Preschool through Grade 5)
• Experience with collaborative planning, differentiating instruction, and co-teaching in a homeroom classroom
• Experience tracking effectiveness of teaching strategies or interventions with the use of progress monitoring documentation
• Experience with the Response to Intervention (RTI) framework or Multi-Tiered Systems of Support (MTSS)
• Training and experience with science of reading-aligned early literacy approaches
• Must be confident in their ability to teach any student, and have a willingness to provide intervention that meets the needs of students with a range of learning needs
• Experience differentiating instruction and assessment based on student learning needs
• Experience tracking effectiveness of teaching strategies or interventions with the use of progress monitoring documentation
• Experience with Response to Intervention (RTI) framework or Multi-Tiered Systems of Support (MTSS)
• Comprehensive knowledge of current best practices in teaching early literacy and numeracy skills
• Demonstrate proficiency in implementing strategies and interventions to support the development of executive function skills.
• Extensive experience in collaborating in Professional Learning Communities to review data and share progress monitoring documentation and planning for next steps for a plan of intervention
• Thorough knowledge and experience with current instructional strategies and current teaching materials, as well as evidence of recent professional growth participation
• Extensive experience in collaborating in Professional Learning Communities to review data and share progress monitoring documentation
• Must be confident in their ability to teach any student, and have a willingness to provide intervention regardless of the significance of disability or learning need(s)
• General knowledge of American curricula and education systems. A working knowledge of United States Common Core State Standards and WIDA standards is preferred
• Models SAS Core Values (Compassion, Honesty, Fairness, Responsibility, Respect).

Specific Responsibilities

• Provide a classroom environment that is conducive to learning
• Effectively teach the curriculum
• Effectively manage each group of students while providing for a variety of learning styles, ability levels, and educational backgrounds
• Individualize the content when necessary to meet each student’s learning needs.
• Maintain rigorous and appropriate learning expectations of all students at all times.
• Accurately and regularly assess student progress
• Continuously monitor student progress and make appropriate modifications of goals and strategies to meet students’ needs
• Maintain up-to-date and accurate records of student progress and attendance and classroom supplies and materials
• Engage parents and students in the learning process through frequent and meaningful communications about student progress
• Be available to parents and students during the outside of school hours
• Engage in department/team planning, curriculum review, budgeting and other activities.
• Interact cooperatively with other staff members in the development of cohesive curriculum materials and the establishment of instructional goals
• Co-operate with and participate in the planning and evaluation of the school program.
• Keep current in education through coursework, in-service programs, and by attending professional meetings and conferences
• Employ technology (computer, video, internet, etc) as appropriate to enhance instruction.
• Remain proficient in school related technologies
• Engage with students in meaningful activities beyond the classroom which extend learning experiences for students (coaching, organizing field trips, sponsorship of clubs, events, or community service projects, etc)

Other Responsibilities

• Engage with the administration in a committed effort to improve one’s own instructional skills
• Openly support and abide by all school policies and procedures
• Model the ‘Core Values’ in your interactions with the school community
• Liaise with the Principal, taking on tasks as assigned, including all school goals

In addition to the above school-wide expectations, SAS has developed division faculty profiles to provide the greatest opportunity for the best match between our classroom needs and faculty strengths in order to be able to deliver an exemplary educational program for all students at each division. We encourage your thoughtful reflection on the following faculty profile for the Elementary School in determining whether your strengths provide a good match with the SAS division programs and expectations.

• Collaborate with other teachers in Professional Learning Communities (PLCs) that are focused on building clarity, consistency and coherence among team members for improved learning for ALL students
• Differentiates instruction and assessment based on student abilities, interests,

and learning styles

• Passionate about learning
• Eager to remain current on best practices in teaching field
• Enjoys collaboration with colleagues and is an excellent team member
• Communicates effectively and efficiently with students, parents and colleagues
• Experience in teaching students from a wide range of abilities and cultural backgrounds
• Positively contributes to school culture through support and sponsorship of school activities
• Integrates technology in innovative ways in daily instruction
• Actively strives for self improvement as a life-long learner

Terms of Employment
Salary and benefits shall be paid consistent with the SAS approved compensation plan for Teachers.


Evaluation
Performance of this job will be evaluated in accordance with the provisions of the
Board’s policy on evaluation of personnel.

We invite and welcome suitable candidates to apply for the following position.

SERVICE ENGINEER / TECHNICIAN

Job Responsibilities:

• To provide support for installation, repairs, troubleshooting, and maintenance work on board as well as at the workshop for all electrical and electronic related equipment.

• To handle all technical-related matters independently including the preparation of service reports.

• To consolidate technical data and information for establishing service activities plan and strategy.

• To consolidate and control technical manuals and parts catalogues that are necessary for the service activities.

Requirements:

• Diploma or minimum Higher Nitec in Electrical / Electronics Engineering

• At least 2-3 years of working experience in the related field is required for the position of Service Engineer

• Fresh graduates will be considered for the position of Technician and training will be provided

• Able to work under stress and harsh environment

• Able to work long and odd hours

• Able to communicate and write English

• Good communication skills

• Possesses a valid class 3 driving license will be preferred

• Singaporean / PR preferred

Benefits:

• Profit-sharing scheme

• Attractive bonus

• Long Service Awards

• Good Career & Growth Opportunities

• On-the-job training will be provided

• Friendly Working Environment

An attractive remuneration package commensurate with qualifications and experience will be offered to successful candidates.

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Woodlands)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

NLCS (Singapore) believes that each employee makes a significant contribution to our success and that contributions should not be limited by the assigned responsibilities.

Therefore, this position description is designed to outline primary duties, qualifications, and job scope, but not limit the employee, nor NLCS (Singapore), to only the work identified. It is the expectation of the school, that each employee will offer his/her services wherever and whenever necessary to ensure the success of our organisation.

Our School is committed to safeguarding and promoting the welfare of children and young people. The School expects all teaching staff, non‐teaching staff and volunteers to share and uphold this commitment.

Each employee is personally responsible for their own acts of discrimination, harassment or victimisation carried out during their employment, whether or not the employer is also liable. Any

attempt to instruct, cause or induce another person to discriminate, harass or victimise a third person will be subject to disciplinary action.

Our HR Admin Support will be responsible for all aspects of leave processing, staff health insurance, support staff recruiting and onboarding and supply faculty. They ensure that all aspects of the applications to the Ministry of Manpower are running smoothly and efficiently. This role will manage the relationships with our staff and external providers. A successful candidate will be an experienced team player who brings enthusiasm and a proactive mindset.

Key Responsibilities:

• Support and manage recruitment activities including, ensuring job descriptions are kept up-to-date, job posting on the school website and job websites, coordinating the shortlisting of applicants, scheduling interviews and ensuring reference checks are completed.
• Supporting day-to-day administration of Supply Teachers and staff.
• Attend and answer regular recruitment and HR-related enquiries by phone and email in a timely and professional manner.
• Responding to internal and external HR related inquiries or requests and providing assistance.
• Coordinate the new staff arrival and onboarding process which includes the organisation of IT equipment,, email account provisioning and staff access cards as well as ensuring all relevant agreements and policies are reviewed and signed.
• Processing leave and attendance records for all staff.
• Register and ensure that all staff and contractual dependents (where applicable) are covered by the School’s medical insurance and that information surrounding the School’s medical insurance cover is communicated clearly when necessary.
• Support and assist on the Committee of Private Education (CPE) / EduTrust license process.
• Act in accordance with relevant legislation in Singapore, as well as UK guidelines, particularly with regards to educational provision, health and safety initiatives and child safeguarding and ensure that all students and staff maintain these standards
• Assist in ad-hoc HR projects and any other HR tasks assigned by the team lead.

Safeguarding

• Abide by the school safeguarding policy and keep abreast of any changes

Qualifications/Skills

• Diploma/ degree holder in Human Resource Management/ Business Administration
• Minimum 1 year experience working within a school or other education environment
• Excellent communication skills in order to liaise with stakeholders at all levels
• Adaptable to changes and willing to multitask
• Ability to deal with confidential information with sensitivity and discretion
• Prior work experience in an international school environment will be preferred though not essential

Summary:

A school receptionist manages the front desk at the General Office, greets visitors, handles inquiries be it on phone or walk-in, schedules appointments, and assists with administrative tasks to ensure the smooth operation of the school's office.

Job Description:

Provide front-line customer service at front desk (Both walk-in & phone calls)

Provide administrative support such as but not limited to:

-data entry & data collation

-handling E-mails (forwarding,receiving,sending)

-printing and photocopying of documents

- early dismissals of students and other events

Handle and tend to students who are injured, unwell and/or late

Finish any other ad-hoc tasks assigned by the School Leaders, Admin Manager & Operation Manager

Requirements:

Proficiency in Microsoft applications such as Excel,Office,Word etc. is preferred

Being oriented in customer service is an advantage

Being able to multi-task and work in a fast-paced environment is advantageous

Having good communication skills and being a team player is a plus

Having experience in childcare is also a bonus

Specifications:

Contract of 1 year

Working hours: Monday-Friday, 7:00am to 4:00pm

Woodlands Area

Market Support Assistant / Sales Support Assistant | Pasir Panjang

5.5 days, 9am-6pm, 9am-1pm (Sat) + Standby duty at least once a month

Salary: $2400 -$2800 + OT on standby duty

Address: Pasir Panjang

Primary Function:

To provide general sales support services in meeting all deadlines and undertaking all administrative work of the department with professionalism.

Job scope:

• To handle inquiries and ensure quotations are furnished to customers on time.
• Processing of orders within the dateline and consolidate customer’s requirements ensuring on time delivery.
• Liaise with customers for delivery timings and locations
• Filing of invoices and other related documents.
• Undertake any other duties in relation to the job scope as assigned by your superior from time to time.

Requirements:

• Minimum: GCE O Level
• Basic Microsoft application especially Excel & Word
• Knowledge of Singapore Customs permits will be an advantage but not a necessity as training will be provided.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Seeing the challenges of FX today with high latency and rejection rates, fragmented marketplace and outdated technology, Spark Systems sets out to build a robust trading platform designed for low-latency access to worldwide FX liquidity with smart algorithmic execution, reducing trading costs for our clients. We are also delivering our next-generation automated data-driven decision tools to help our clients discover market opportunities with deep tech and data analytics developed on our platform.

Job Overview – Client Services Specialist (Rotating Shifts)

We are looking for a Client Services Specialist within our energetic startup team. This is a fantastic opportunity to play an integral role in delivering unparalleled customer service to our clients. An ideal candidate is someone who exhibits great personality, strong passion for customer success and continuous improvement on customer service. This role will suit an individual who loves to build client relations and deliver exceptional customer service.

Responsibilities

• Perform daily system health checks.
• Provide 1st and 2nd level technical and functional support for client queries and issues over phone and email.
• Research problems thoroughly, test solutions and make recommendations to clients.
• React to critical issues on a timely basis i.e. troubleshoot, investigate and escalate (if necessary) issues and create or apply appropriate solutions to immediate issues.
• Troubleshoot problems across a wide range of technical skills including Unix, SQL, XML, FIX and Java.
• Provide assistance in our product and explaining processes in accordance with internal procedures.
• Provide project management for onboarding of (i) Client setups and (ii) Bank connections.
• Provide weekend support for deployment and post-checks.
• Configure demo environments for sales.
• Maintain awareness of relevant technical and product trends with self-learning and job shadowing.
• Work across teams to continually provide feedback, improve product, and drive future innovation.

Required

• Able and willing to work on night shifts and public holidays
• Experience working in a Technical Support environment with excellent customer service skills.
• Basic understanding of FX market and/or a desire to learn FX.
• Ability to communicate effectively and professionally, both verbally and in writing with customers and colleagues at all levels of technical and non-technical skill sets.
• Knowledge on UNIX command line, SQL or Java programming is a plus.

Qualifications

• Minimum Diploma in Computer Studies or related discipline.
• Basic knowledge of Linux environment.
• At least 2 years of experience in support related fields is required.
• Knowledge of FX is a strongly preferred. If not, knowledge in other financial asset class is helpful.
• A positive and helpful attitude to serve customers and assist colleagues.
• Ability to multi-task, prioritize and deliver in a mission critical / time pressured environment.
• Someone who is undeterred and would not give up easily.
• Proactive with good analytical and organization skills.
• Positive work attitude, motivated and resilient in tough situations.
• A drive to learn and master new technologies and techniques.

- 2 year contract

- Buona Vista

- Monday to Friday: 8:30am to 6pm

- Up to $3,200 + PB

Job Responsibilities:

• Payroll and claims for various government agencies using SAP system, ensuring accuracy and adherence to established policies and procedures
• Processing payroll, including payment of salary, annual increment, bonus, AWS, allowances and statutory contributions
• Process salaries of exit cases (including no-pay leave)
• Ensure that appropriate certification and approvals are in place
• Ensure that all pay transactions are being verified and approved by Supervisor before being processed for payments
• Billing of seconded officers for various government agencies
• Perform manual computations of overpayment cases and ensure recoveries are promptly followed up
• Process Journals and Payment Vouchers in accordance to Standard Operating Procedures (SOPs)
• Exercise independent analysis and judgement according to SOPs and recommend course of action when responding to Service Partners
• Provide excellent customer service and timely response to service partners to address their queries
• Conduct independent reviews of work processes and systems and recommend possible improvements to achieve greater efficiency and effectiveness
• Any other ad-hoc projects or tasks assigned by supervisors

Period:

• 2 year contract

Location:

• Buona Vista

Working hours:

• Monday to Friday: 8:30am to 6pm

Salary:

• Up to $3,200 + PB

Job Requirements:

• 1 to 2 years of Payroll or Claims processing experience is preferred; Candidates without relevant experience but possess good attitude and willingness to learn are welcome to apply
• Preferred Course of Studies in Business Administration or Human Resource or Accountancy or Finance
• Strong judgement and analytical skills
• Good attention to detail
• Ability to work under pressure and delivery within stipulated timelines
• Effective verbal and written communication skills
• Ability to work both independently and as part of a team
• Strong stakeholder management and customer service skills
• Logical and Critical thinking abilities
• Strong numerical aptitude
• IT savvy with excellent grasp of Microsoft Office and strong appreciation for current and upcoming technologies such as Robotic Process Automation (RPA), data analytics, artificial intelligence and other tools (e.g. Access, Macros, Power Query, VBA, Tableu, PowerBI) will be advantageous
• Knowledge of compensation and benefits is a plus
• Knowledge of HR/Payroll software (SAP) will be advantageous.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

3 Shenton Way, Shenton House,

#19-01 Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Job Description & Requirements

We are searching for a detail-orientated, deadline-driven service engineer to join our growing company. The service engineer's responsibilities include repairing faults, servicing equipment, creating preventative maintenance strategies, and updating user manuals. You should provide friendly, efficient service at all times.

To be successful as a service engineer, you should be knowledgeable about machines and willing to accept constructive criticism. Ultimately, an outstanding service engineer will exhibit resourcefulness as well as superb active listening and troubleshooting skills.

Service Engineer Responsibilities:

• Using various strategies and tools to provide effective solutions to customers' concerns.
• Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.
• Promptly following up on service requests and providing customer feedback.
• Monitoring equipment and machinery performance and developing preventative maintenance measures.
• Conducting quality assurance and safety checks on all equipment.
• Delivering demonstrations to ensure that customers are educated on safe and effective equipment use.
• Providing recommendations about new features and product improvements.
• Monitoring inventory and reordering materials when needed.
• Conducting research and attending workshops to remain abreast of industry developments.
• Writing reports and presenting findings to Managers and Supervisors on a regular basis.

Service Engineer Requirements:

• An associate's degree in engineering or similar.
• A bachelor's degree in engineering is preferred.
• A relevant certificate or license is advantageous.
• Excellent active listening and customer service skills.
• The ability to deal with multiple requests without being overwhelmed.
• The ability to remain professional under pressure.
• Superb work ethic and a growth mindset.
• All Races Welcome

Front-End - DotNet, MVC

Responsibilities

• Collaborate with internal teams to produce quality applications

• Write clean, scalable code using .NET programming languages

• Test and deploy applications and systems

• Revise, update, refactor and debug code

• Improve existing software

• Develop documentation throughout the software development life cycle (SDLC)

• Provide technical support

Requirements

• Knowledge with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))

• In-depth knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3

• Familiarity with architecture styles/APIs (REST, RPC)

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

Join our client company to make a real difference in seniors' lives, providing compassionate care and a sense of community. Lead impactful care plans, collaborate on innovative programs, and guide a dedicated team in a dynamic environment. This role offers the chance to contribute meaningfully, fostering growth and enhancing client well-being. It's more than a job—it's an opportunity to inspire, learn, and make a tangible difference every day. Be part of redefining senior care with purpose and passion.

Job description:

• Conduct intake assessments and lead reviews for daycare and rehabilitation clients, including overseeing multi-disciplinary meetings.
• Manage daily operations such as meals, client activities, and staff cleaning duties, ensuring a smooth routine.
• Collaborate with nursing and care staff to meet client needs, focusing on activities of daily living (ADLs), and communicate effectively with the team.
• Plan and coordinate programs and services with internal and external stakeholders.
• Direct new staff orientation, training, and monitor ongoing care provision, especially for clients with dementia.
• Oversee daily management, staff deployment for safe and effective operations, and handle incidents promptly.
• Work with centralized teams for accurate billing and staff matters, and with the Cluster Lead for financial sustainability.
• Ensure accurate documentation and follow up on communications, assessments, and procedures.
• Perform additional duties as assigned.

Job Requirements

• Recognized degree in a healthcare discipline, eg. nursing or allied health.
• A minimum of 5 years’ experience in clinical area such as acute or community hospital,
• Preferably at least 2 yrs in leadership position.
• Good knowledge of the health care environment and service processes is important.

Working hours: Monday to Friday Staggered Office hours

Position Summary :

This role is responsible for overall customer service function in Asia.

Role and Responsibilities

• Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve department's sustainability and meet business needs.

• Develop CS management performance metrics to manage and lead the day-to-day Customer Service responsibilities including monitoring of all deliveries, month-end activities, cross-functional alignment, and communication.

• Maintain strong engagement with stakeholders to ensure conformance to order delivery, fulfilment

and customer satisfaction needed for business success.

• Regular engagement with Global Customer Service to maintain Global-Regional alignment.

• Manage back-orders and/or impact of supply interruptions on customers, provide timely updates and communications to customers by working together with internal and external stakeholders.

• Subject matter expert for all current and future systems and processes used in the Order-To-Cash

(OTC) and Master Data (MD) environment in APAC.

• Tracks key performance metrics, customer service performance data, and generates improvement

opportunities.

• To drive process improvements using data analytics and influence improvements across the

organization.

• Preparing and presenting monthly, quarterly, and annual reports of operations.

• Create a common framework and set of protocols for how we manage customers to support Sales.

• Responsible for Customer Service Team's actions to resolve any customer claims or complaints,

including processing customer returns or credit notes and follow up with logistics / quality for

resolution.

Job Requirements

• Bachelor’s degree in supply chain and or related field

• At least 8-10 years of relevant managerial working experience in a Manufacturing environment

• Knowledge of customer service, trade incoterms and customs procedures

• Knowledge of ERP system

• English -Excellent verbal and written communication skills for handling English speaking people

• Good Interpersonal, Communication, analytical and management skills

• A good team player and positive attitude

• Willing to take new challenges and make a difference.

• Willing to travel within Asia Pacific

Our client is a Global MNC, one of the leading players in the Manufacturing sector. Due to business needs, they are now recruiting a Sales Admin to be part of their team for ongoing transformation projects. They are located in the Central – easily accessible.

Responsibilities:

1. Process Purchase Orders & Prepare invoices
2. Follow up on customers complaints and overdue payments
3. Perform data entry, filling, scanning
4. Providing after sales service

Requirements:

• Min Diploma in Business administration or Supply Chain
• Min 2 years of relevant experience in Sales Admin
• Proficient in Microsoft Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R21101676 (Ng Zhi Qing Alethea)

Responsibilities:

• Washing and appropriately storing all cooking appliances, instruments, utensils, cutting boards, and dishes.
• Assisting the cook with the preparation of meal ingredients, which includes washing, cleaning, peeling, cutting, and chopping fruit, vegetables, poultry, and meat.
• Sweeping and mopping the kitchen floors as well as wiping down kitchen walls.
• Assisting with the unloading of delivered food supplies.
• Organizing and correctly storing food supplies.
• Promptly transferring meal ingredients from storage areas to the kitchen as per the Cook's instructions.

Requirements:

• Proven experience assisting in kitchens.
• Sound knowledge of food health and safety regulations.
• The ability to work in a fast-paced environment.
• The ability to work in a team.
• Excellent organizational and time management skills.
• Effective communication skills.
• Able to work on weekend and public holiday.

• Basic Up to $3500 (depends on experience)
• **High OT
• Allowances (Laundry, On board, Meal & Transport)
• Permanent role- 14 days A/L+ AWS+ yearly increment+ medical benefits
• Marine safety equipment supplier (MNC)
• **In-house training provided with career progression

Work info:

• Mon-Fri : 8.45am - 5.15pm (OT is required)
• Transport: Admiralty/ Clementi/ Sengkang/ Tampines MRT

Responsibilities & Requirements:

• Servicing, repairing of marine fire safety equipment (On board & Workshop)
• With relevant experience
• With experience to work on board vessel
• Able to work long hours, weekends & PHs when required

For consideration, kindly submit your CV by clicking “APPLY Now” or email to [email protected]

**Only shortlisted candidate would be notified**

MTC Consulting Pte Ltd (15C7752) | Teo Hui Yee R22105757

Job Scope:

· Maintaining the general cleanliness of equipment and the workplace.

· Providing logistical support for school events and activities, including transporting, and arranging furniture and equipment

· Simple administrative and office work

· Assisting with the cleaning and preparation of equipment, apparatus and substances for science laboratory lessons

· When scheduled to work on morning shift, assist in traffic marshalling in the morning when students report to school.

Any other assigned duties e.g escorting contractors and vendors for servicing work when needed

Requirements:

• Good team-player
• Some experience in working in school environment

Contract Period: From 1 Jun 2024 to 31 Dec 2025.

Personnel will be working in alternate week shifts:

Morning shift

• Mondays to Thursdays: 6:00am to 3:15pm

• Fridays: 6:00am to 2:45pm

inclusive of 45min lunch break

Afternoon shift

• Mondays to Thursdays: 09:15am to 6:30pm

• Fridays: 09:45am to 6:30pm

inclusive of 45min lunch break

• Provide front desk reception duties covering incoming calls and directing calls to appropriate associates/ward
• Provide directions and assistance to all internal and external customers by handling their requests and inquiries
• Manning of triage:
• Exchange access cards for visitors (Next-of-kins, vendors, etc)
• Register new visitors, staff on Visitor Management System (VMS)
• Supervise ART swabbing, when required
• Manage Nursing Home e-mailbox and forward to relevant parties, and reply general inquiry
• Co-ordinate and handle mail distribution, the flow of faxes, and courier services
• Handle feedback from all channels and provide appropriate follow-up actions/ service recovery
• Handling and receiving of delivery/parcels from vendors
• Monitor QuestLab collection of samples for testing
• Submission of claims for selected Nursing Home purchases (e.g. p-card or cash) via Visa Intellilink and HRMS respectively, including claims for staff welfare events
• Support the appointment booking for NOK visits
• Coordinate and prepare meeting room for internal/external training and meetings such as food and beverages, writing material, and set up meeting rooms
• Inform Housekeeping to clean up the meeting room after the event
• Update the staff phone directory if there are changes
• Upkeep of photocopy machine including calling vendor/ IT for repairs
• Assist with resident’s pre-admission (pack welcome basket), admission & discharge process
• Arrange pickup timings for TCUs and liaise with Nursing on any special/ Adhoc arrangement
• Prepare weekly and monthly reports for transportation requests and visitation.
• Upkeep pantry and office supplies (e.g. copier paper, letterhead, envelopes, toner, stationeries) and requisite replenishment
• Upkeep and requisite dormitory supplies (e.g. shoe rack, uniform, ironing board/iron, bedsheet, towel, blanket, pillow, pail, clothes hanger)
• Any other duties as assigned

Qualifications
• Min. N / O level
• Min. 2 years of customer service exp in the healthcare exp is preferred

Up to $2.8K

Office hours, Mon to Fri

Nursing Home @ Jurong

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

We are an award winning tuition & enrichment school and social enterprise looking for passionate educators to come on board our team. In total, we have 6 learning centres located in the East and West regions of Singapore.

We are hiring teachers passionate towards the arts and are motivated to pass on the language skills to students. Teachers should have relevant teaching experience in the Chinese Language and be able to motivate students and teach positively, as according to our school's philosophy.

Requirements

• The candidate must be a team-player and work in line with the interests of the company.
• Good work ethics is a must.
• Candidate must exhibit positive communication toward students, colleagues and customers.
• Be highly proficient in the Chinese Language and familiar with the Singapore syllabus.
• Basic IT skills required.

Work scope

• Deliver assigned classes to the best of capability.
• Design and improve the teaching resources of the company.
• Assist students in the understanding of key concepts being taught in schools.
• Review student's curriculum and answer their doubts regarding those topics.
• Assist the centre manager in other matters assigned.

Interested candidates please apply.

The Opportunity

• This is an exciting opportunity to work for one of the leading global banks.
• It is an opportunity for an experienced Senior Officer, Service Delivery to join their team

The Job

• Manage multiple Fund Managers and be their point of contact in handling to queries and requests
• Perform Daily, Periodic and Adhoc Processing and related Transfer Agency ancillary activities
• Ensure reporting to fund managers and distributors are completed timely as per defined Service Level Agreement
• Ensure that trade settlements are completed accurately according to dealing cycle including processing corporate action such as dividend distribution or other changes in fund structure.
• Ensure tight control on cash and units reconciliations and undertake timely investigation, escalation and resolution
• Ensure timely preparation and submission of Monthly KPI and incident reporting
• Ensuring timely update of the Fund Manager’s Standard Operating Procedures
• Review of Fund Manager’s Operating Memorandum and Prospectus against Fund Set-up templates and other related set up and creation
• Service oriented and client focused, proactive and responsive approach to responsibilities
• Maintain internal control standards, including timely implementation of internal and external audit observations
• Undertake and lead projects as assigned from time to time including User Acceptance Test

The Talent

• Minimally 3-5 years of experience with knowledge in Transfer Agency, fund services or related areas preferred
• Self-motivated with the ability to think, and act independently combined with an ability to work under pressure to meet tight timelines.
• Operational knowledge of banking products especially unit trusts
• Good interpersonal and communication skills

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Service Delivery Officer - Transfer Agency
• All shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918