Total 45,673 Customer Service job vacancies in Singapore

Responsibilities:

• To assist the operation manager on daily sales and order processing as well as to work closely with the operation manager on all project and/or budgetary enquiries.
• Ensures that all urgent correspondence and enquiries to be carried out efficiently and
• reports to operation manager if and when necessary.
• You are also responsible to resolve minor issues of a non-technical nature and
• to report major issues to operation manager for a solution.
• Compile an updated file for pricing from local and overseas vendors for submission to the operation on a monthly basis.

Essential Functions:

• Responsible for day-to-day sales operation including preparing of sales enquiries up to execution of order.
• Good filing system in hard and soft copies for all enquiries up to completion of order.
• Preparation of enquiries from cost sheet to recommendation for purchase of project enquiries.
• To identify new supply source to add to company’s supplier’s database.
• Ad-hoc data entry.

Work Location: Tuas

As Customer Service Team Lead, you have the opportunity to be part of the Global Operations – Customer Service team and support our APAC (excluding China) customers.

This support includes end-to-end order management (order entry, checking on shipment, product allocation, and complaint management). You will manage and lead a team of 2 CSR.

About You

We’re looking to recruit an experienced Customer Service Team Lead reporting to the Customer Service & Logistics Manager based in Singapore. You will be part of the APAC Customer Service team and together, you will partner with your stakeholders to ensure customer service excellence.

This is a varied role for a person who has a strong grounding in order management, people management, excellent customer service plus communications skills.

About Us

Supported by our 160-year history of ingredient innovation, we partner with customers to provide consumers with healthier and tastier choices when they eat and drink. We are proud that millions of people around the world consume products containing our ingredients every day.

Through our expertise in sweetening, fortification, and texture, we develop ingredient solutions which reduce sugar, calories, and fat, add fibre and protein, and provide texture and stability in categories including beverages, dairy, bakery, snacks, soups, sauces, and dressings.

We have more than 3,300 employees working in around 58 locations in 39 countries, serving customers across 121 countries. Science, Solutions, Society is our brand promise and how we will achieve our purpose of Transforming Lives Through the Science of Food. By living our purpose, we believe we can successfully grow our business and have a positive impact on society. We live our purpose in three ways, by supporting healthy living, building thriving communities and caring for our planet.

Tate & Lyle is listed on the London Stock Exchange under the symbol TATE.L. American Depositary Receipts trade under TATYY. In the year to 31 March 2024, Tate & Lyle revenue from continuing operations totaled £1.65 billion.

For more information, please visit www.tateandlyle.com or follow Tate & Lyle on LinkedIn, X (Twitter), Facebook or YouTube

What You’ll Be Doing

• Process order entries, ensure that these entries are accurate, issue timely invoices, and actively correspond with customers on delivery/service status in APAC.
• Prepare shipment documents, and liaise with forwarders to ensure delivery of outgoing shipments is timely
• Liaise with internal departments as and when urgent orders are required and provide post-delivery support to overseas customers to ensure maximum customer satisfaction.
• Handle sales inquiries by coordinating pricing and product issues with the country sales managers and responding to customers' inquiries
• Co-ordinate the complete process with the appropriate Supply Chain, Production & Finance department
• Pro-active contact with customers / Forecast follow-up for current quarter activities / Set-up and follow-up of improvement actions defined during meetings
• Manage claims, returns, and refusals from the customers appropriately. Follow through with the investigation and closure of complaints.
• Ensure logistics operational procedures are observed and complied with
• Review work processes for continuous improvement
• Coach and lead CSR, enhancing their skills and capabilities
• May assist in other areas or perform duties as required

EHS

• Perform, Maintain and improve the EHS standards and requirements as set by the Company. Participate in the company’s EHS program including training, audit etc., arranged by the company.

Location

This role is assigned to our APAC head office located in Biopolis, Singapore.

What You’ll have

• Diploma / Degree in any discipline
• Minimum 5 years experience in chemicals or food ingredients industry with at least 2 years in the capacity of managing a small team
• Excellent verbal and written communication skills
• Experience with SAP – CS module
• Team player
• Ability to follow through and work under tight deadlines
• Tenacity to work on complex projects and manage multiple stakeholders

What We Can Offer

• Base salary with AWS + Performance Bonus
• Medical & Hospital Insurance coverage
• Flexible benefits
• LinkedIn Learning
• Hybrid working arrangement
• Membership to Employee Resource Groups (Professional Women’s Network, LGBTQ+, Black Employee Network, Veterans’, Mental Health)
• Mental health and well-being support via Mental Health First Aiders & Employee Assistance Program
• Local volunteering opportunities (where applicable)

#LI-JL1

Responsibilities:

• Achieve personal and group target
• Daily duty activities including upkeep outlet’s cleanliness, answer phone calls and equipment maintenance
• Regular scalp check for customers
• Provide consultation and recommend suitable treatments for the customer
• Exercise full treatment compliance
• Provide after sales & after treatment follow up with customers
• Provide onsite training to junior/new hired consultant
• Training will be provided

Requirements:

• Willing to learn
• Service oriented and well-groomed
• Ability to work under pressure in a fast paced environment

Our client is a seasoned provider of integrated building services, engineering solutions, and energy management.

• Response incoming calls and respond to customer's emails
• Handle customers’ complaints and feedback with a good closure
• Ensure timely resolution by following up on cases.

Requirements:

• GCE O Level and above
• At least 2 years of experience in Contact Centre environment.
• Ability to operate in a fast-paced environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Title : Assistant Manager, Care & Guidance

Job Type : Contract 3 years

Job Location : Nanyang Avenue

Job Responsibilities:

Bridging Programme

· Coordinate with various Offices to support Bridging Programme Students’ administrative transition into Singapore and university.

· Collaborate with various Offices to plan and implement the pastoral care programme for Bridging Programme Students.

Student Support and Case Management

· Work with Offices and Schools to identify and provide relevant support services to Science & Engineering scholars, both academic and non-academic.

· Plan and implement activities for these students, to help them better integrate academically and socially.

University-Wide Integration Efforts

· Collaborate with and provide advice to students, staff, and faculty to educate and raise awareness of integrative practices.

· Plan and implement programmes and initiatives that inculcate the importance of diversity and integration.

· Support the development and implementation of policies and practices which enhance integration within university.

Data Analysis and Reports

· Data analysis and preparation of reports for submission to regulators and senior management of university.

Job Requirements

· Bachelor’s degree in any related field from a recognised University.

· Good working knowledge on the transition and integration of international students in higher education.

· At least 3 - 5 years of relevant experience which involves considerable interaction with youth.

· Experience with international students in the tertiary education sector will be advantageous.

· Sensitive to and empathetic towards the transition and integration challenges faced by international students.

· Critical and lateral thinking skills.

· Ability to adapt effectively in a complex and constantly changing environment.

· Communication, negotiation and influencing skills.

· Ability to work collaboratively with university students and colleagues from different cultural and disciplinary backgrounds.

· Strong drive to initiate, plan, implement and deliver integration initiatives on time and on target.

· Proficient in all Microsoft Office application software.

If your skills & experience match the requirement, please share your updated CV in MS Word Format stating your current, expected salary details & availability at [email protected] to take it forward. We regret to inform that only shortlisted candidates will be notified.

All Curriculum Vitaes will be treated with the strictest confidentiality. By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgskn and Privacy Policy at http://bit.ly/3W63rp7.

Manisha Sharma

RMA Consultants Pte Ltd

EA License No 93C4403

EA Regn No R1872602

Responsibilities:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills

Job Description:

• Registering patients
• Assist in scheduling/ rescheduling of appointments
• Attending to walk-in patients
• Handle payment collections

Requirements:

• Min GCE 'O' Level & above
• Customer service oriented and strong communication skills
• Vacancies available for office hours & shift duties (extra allowances provided for shift duties).

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”. Alternatively, you may email us an updated copy of your resume (Attn: HUIL) for a confidential discussion.

Job Code: HUEY

EA Reg No: R24122358 (YEO HUEY CHEEN)

EA License: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

We regret that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.sg/policies. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

We are seeking a professional and experienced Floor Service Executive to join our team. We are looking for someone with strong passion for hospitality, excellent customer service skills, and the ability to work effectively in a fast-paced environment. This position will play a key role in ensuring our guests have a memorable dining experience by providing top-notch service and maintaining high standards of presentation and cleanliness.

Job Description:

• Provide exceptional service to guests
• Set up and prepare tables for service, including polishing cutlery and glassware, arranging table settings, and ensuring cleanliness
• Take orders accurately and ensuring dishes are served in accordance to the standards
• Maintain in-depth knowledge of the menu, including specials, dietary restrictions, and provide recommendations to guests.
• Process payment accurately and professionally
• Maintain high level of standards of hygiene and cleanliness
• Assist in training junior level service team members

Requirements

• Ability to work and collaborate in a team
• Proven experience as a Chef de Rang / Service Executive in a high-end restaurant or hotel.
• Excellent customer service and communication skills.
• Strong attention to detail and organizational skills.
• Ability to work in a fast-paced environment and handle pressure.
• Professional appearance and demeanor

You may submit your application through mycareersfuture.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Job Descriptions:

• Report directly to Branch Manager
• Follow up on customer request, appointment, enquires, call, complaints and confirmation promptly
• To make cold call and any new leads call provided by the company
• Re-confirm customer’s appointment a day before their treatment
• To follow-up service call to customer after treatment (three days)
• Responsible to deliver and provide Quality Services
• Daily data entry for customers, staff and print report for compilation
• To ensure the cleanliness standards at reception area
• Issuing of invoices and service rendering
• Generation of daily reports
• Assist in general administrative duties
• Preparing and issue of relevant documents, printing and filing as well as inventory control
• Perform any other ad-hoc duties and other matters as assigned by the Company

Job Requirements:

• At least 2 years’ experience in beauty spa environment and services
• Strong verbal and written communication skills
• Ability to work in a fast-paced environment with minimum supervision and is able to multi-task
• Willing to work retail hours (including weekends and public holidays)

Part-Time positions are available at $15/hour - $18/hour

Job Description

Key Responsibilities

Performs all CMP standard service activities through Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs.

Responds to fab issues by communicating with other engineers and participating in escalation conference calls. May participate in projects to reduce costs and increase uptime.

Verifies operational quality of system equipment. Assists senior engineers as needed.

Applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers. Ability to diagnose and resolve technical problems. Uses training and experience to identify some process, software or hardware related system problems.

Strives to perform BKM’s. Uses knowledge management systems. Follows all IP guidelines.

Assumes responsibility for complete customer satisfaction within work area. Assists in planning, communicating, and coordinating support plans with customer management.

Complies with all safety procedures and consistently demonstrates safety as a value.

Functional Knowledge

• Has established skills to perform a range of day-to-day activities

Business Expertise

• Understands how the assigned duties relate to others in the team and how the team integrates with others in the discipline
• Assumes responsibility for full customer satisfaction assuring excellent relations within assigned area

Leadership

• Has no supervisory responsibilities; manages own workload

Problem Solving

• Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established options

Impact

• Impacts own team through the quality of the services or information provided; follows standardized procedures and practices and receives regular but moderate supervision and guidance

Interpersonal Skills

• Uses communication skills to exchange information

To support the Account Managers (AM) and Directors on handling the sales support for a set of local Government Customers.

Make an Impact by:

• To support the Account Managers and Directors (Sales Team) in managing the accounts assigned, handling customers’ enquiries, escalations, and billing activities
• To understand and identify customer’s needs for quotation generation and order raising.
• Support Sales Team in billing and customer reporting
• To understand and appreciate Singtel product and service offerings to provide better services and advice to customers.
• To understand and help to improve internal processes to support the Sales Team in streamlining and improving the processes
• Ensure that customers’ specified reports are provided to customer’s SPOC promptly and accurately:
• Confirm bill reflects accurate customers’ PO number and date supplied.
• To ensure all the service billing start date is verified and aligned according to PO or contract term.
• To achieve high customer satisfaction.
• To play a key ambassador role for Singtel
• To meet financial KPI
• Independent, self-starter and strong strive

Skills for Success:

• Diploma and above with 2 or more years in sales support experience.
• ICT / telco knowledge preferred
• Able to build good customer relationships at all levels

About the Client:

Join a well-established household brand in Singapore that is a leader in the financial sector.

Responsibilities:

Support and manage banking infrastructure by ensuring optimal performance, troubleshooting issues, and maintaining server stability.

• Monitor Linux, Windows, AIX servers, ensuring uptime via automated and manual checks.
• Perform timely server hardware maintenance, upgrades, and configurations as needed.
• Manage incident and change processes to ensure smooth infrastructure operations.
• Document procedures, configurations, and updates to streamline troubleshooting efforts.
• Provide 24/7 support for critical infrastructure operations, resolving urgent issues.

We are looking for a proactive individual with a solid track record in infrastructure support within the banking sector.

Skills/Requirement:

• Minimum 5 years in banking infrastructure support, particularly Linux and Windows systems.
• Hands-on experience with VMware ESX, server maintenance, and configurations.
• Strong organizational, time management, and incident management capabilities.
• Effective communication and collaboration skills to work with cross-functional teams.
• Willingness to provide on-call support beyond business hours as needed.

If you are a dedicated Linux Infrastructure Support Engineer looking to advance your career in a world-class banking environment, we want to hear from you! Apply now to embark on this 12-month journey at Changi Business Park.

To Apply: Apply online now or contact me to discuss this new opportunity at [email protected]

We regret to inform you that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No.01C4394 • EA Registration No. R1330844 (Naveen Vasudevan)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

**********************************

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top Reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• Provide excellent support experience to customers via all relevant communication channels such as phone lines, online feedback forms, email and live chats.
• Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified.
• Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards.
• Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience.
• Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures
• Build sustainable relationships and engage customers by taking the extra mile
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least Diploma in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Possesses strong time management skills and is motivated to exceed expectations.
• Ability to multi-task and use information provided by customers to tailor responses and actions to meet specific needs.
• Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar and articulation).
• Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

Job Role: Student Care Mentor / Teacher

Responsibilities:

• Classroom management and provide guidance and mentorship to school children between 7 years old to 12 years old in after-school care centre
• Supervise and guide with homework / revision
• Plan and deliver programmes, organize enrichment workshops that helps promote the overall development of the children
• Engage the children in both indoor / outdoor activities that will enhance / build their psychomotor skills, critical thinking, innovation and problem-solving skills

Requirement:

• At least post-secondary education with a passion in working with children
• Positive attitude, good team player with good communication skills
• Added advantage if candidate has prior experience working with children with special needs and/or possess/intention to pursue WSQ Student Care Certification

Please WhatsApp Resume to (65) 8915 7155 or email [email protected]

Please note that by submitting an application or resume to us, you would be deemed to have given your consent to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

OneLink HR Consultancy Pte Ltd / Tay Yeow Ling

EA Lic: 13C6505 / Reg. No. R1328207

About Allkin:

Founded in 1978 as Singapore's first family service centre, Allkin Singapore (formerly known as AMKFSC Community Services) is a leading community-driven social service agency that believes everyone has the potential to create positive change, regardless of age, race, or background.

Through our service offerings, strategic partnerships, and community initiatives, we unlock opportunities for vulnerable individuals and families to overcome life's challenges, pursue a brighter future, and inspire others to do the same. Today, Allkin uplifts and journeys with diverse communities such as children, youths, families, and seniors at close to 40 touchpoints across Singapore.

As a Social Work Associate within the Allkin Youth Service, you will be working with children & youths aged 11 to 21 and their families.

Roles & Responsibilities:

• Assist in casework and counselling interventions with expert guidance.
• Support the administrative functions essential to the casework and counselling and groupwork programmes.
• Assist in the execution of group work, community development, and program initiatives related to youthwork
• To assist with handling enquiries and managing intakes.
• Carry out any other duties as assigned by HOD and supervisor.

Candidate Profile:

• Preferred Polytechnic Diploma in Social Work
• Excellent organizational skills, adept at supporting and enhancing social work interventions.
• Highly proficient in using Information & Technological platforms to complete administrative tasks well
• Works well in a fast paced environment and able to manage multiple tasks on hand
• Highly proficient in both oral and written communication, with strength in English.
• Preferably Malay speaking and highly interested in youthwork
• Resourceful and highly skilled at collaborating with stakeholders to secure effective solutions for the community & to carry out programmes
• In-depth knowledge and keen ability to interpret relevant policies and schemes that impact youths.
• Mature and independent, possessing a positive work attitude while excelling as a team player.

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No need experience , Training Provided
• Able to commit 2 rotating shift , 5 days including weekend ( Paid Shift Allowance )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Description & Requirements:

We are seeking a highly experienced and dedicated Training Director to lead our training initiatives at ULC English Language School. The ideal candidate will have a passion for education and a proven track record in designing and implementing successful training programs.

As the Training Director, you will oversee the development and implementation of comprehensive training programs for our staff and teachers. You will be responsible for designing training materials, conducting training sessions, and evaluating the effectiveness of training initiatives. Additionally, you will collaborate with department heads to identify training needs and contribute to the ongoing improvement of our training strategies.

Responsibilities:

• Develop and implement training programs to enhance the skills and knowledge of our staff and teachers.
• Design training materials, including manuals, presentations, and multimedia resources.
• Conduct training sessions, workshops, and seminars on various topics related to language teaching and school management.
• Evaluate the effectiveness of training programs and make necessary adjustments for continuous improvement.
• Collaborate with department heads to identify training needs and develop targeted training initiatives.
• Provide ongoing support and guidance to staff and teachers to ensure the successful implementation of training objectives.
• Stay abreast of current trends and best practices in language teaching and adult education to inform training strategies.
• Foster a positive learning environment that encourages professional growth and development among staff and teachers.
• Monitor and assess the performance of training participants to measure the impact of training interventions.
• Prepare reports and presentations to communicate training outcomes and recommendations to senior management.

Requirements:

• Bachelor's degree in Education or a related field; Master's degree preferred.
• Minimum of 8 years of experience in training and development, preferably in the education sector.
• Strong knowledge of language teaching methodologies and curriculum development.
• Excellent communication and interpersonal skills. Proven leadership abilities with the ability to motivate and inspire others.
• Demonstrated experience in designing and delivering effective training programs.
• Ability to work collaboratively with cross-functional teams and stakeholders.

What We Offer:

• Competitive base salary with an attractive commission structure, rewarding your sales achievements
• Opportunities for career growth and advancement within a rapidly expanding organization
• Ongoing training and professional development programs to enhance your sales skills and knowledge
• Collaborative and supportive work environment, fostering teamwork and sharing of best practices
• Make a positive impact on students' lives and contribute to their language learning journey
• Join our dynamic team and embark on an exciting sales & customer service career with United Language Centre!

Please note that only shortlisted candidates will be contacted. We appreciate your understanding.

United Language Centre is an equal opportunity employer. We value diversity and believe that a diverse workforce strengthens our organization.

We look forward to receiving your application!

Responsibilities:

As a Technology OpS Support Practitioner, you will help to manage the as the L1 Support Lead for the overall project, overseeing the roles and responsibilities below

• Oversight and management of Operation JIRA support tickets coming in for the system
• Leading the handling of support tickets to help resolve issues with users. Driving the patching of data within SQL in the application for ticket resolution
• Communicating directly with users to help resolve their issues
• Analysing trends on the operations and tickets to come up with insights and action plans for better handling of tickets

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or email at [email protected]
• All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224

This advertisement is recruiting for the position of Operations Support Officer.

If successfully selected, you will be seconded to MOE secondary school located in Jalan Bunga Rampai.

Contract Period: From 1 January 2025 – 31 December 2025 (Base Year)

From 1 January 2026 – 31 December 2026 (Option Year)

Personnel to be deployed at the following hours:

• Mondays to Fridays: 7.00am to 4.00pm, inclusive of half hour lunch break
• There may be a need to be deployed to cover the working hours of 8.00am to 5.00pm or 9.00am to 6.00pm due to exigencies of service, inclusive of half hour lunch break.
• Service is not required on Saturdays, Sundays and gazetted public holidays unless it is a special school event.

The service required are set out as follows :

The operations support officer will provide printing support to school staff and assist the School Administration Team to man the reception counter in the school’s general office. The role of the support staff covers the following areas:

• Support basic administrative duties such as PRINTING, photocopying and faxing.
• Greet and welcome visitors
• Answer, screen and forward calls
• Attend to queries. (e.g. provide basic and relevant information) in person or via phone calls
• Handling mail and deliveries
• Attend to students who are sick and those seeking permission to leave school.

The personnel shall minimally have the following qualifications, skills and experience:

• GCE N Level or equivalent (Qualification)
• Must be able to communicate well in English (Skills)
• Preferably be conversant in a second language such as Malay, Mandarin or Tamil (Skills)
• Must be able to use a computer for basic administration work. (Skills)
• Must be able to operate the high speed multifunction printer MFP. (Skills)
• Preferably have one year of work experience in a government school environment (Experience)

Position: Service Support Crew
Location: Singapore (On-site presence required on weekends; remote work on other days)

About Red Dot Bespoke:
Red Dot Bespoke is a Singapore-based custom clothier focused on combining tradition with technology in bespoke tailoring. Join us if you’re passionate about customer service, data management, and tailoring innovation.

Key Responsibilities:

• Customer Service (On-site): Engage with clients at our showroom on Fridays, Saturdays, and Sundays in English and Mandarin.
• Data Entry (Remote): Manage CRM and inventory data from home on weekdays.

What We’re Looking For:

• Bilingual: Proficiency in English and Mandarin to engage with customers and suppliers.
• Tech-Savvy: Skilled in Google Docs, Sheets, CRM, and AI tools like ChatGPT.
• Industry Knowledge: Experience in custom tailoring or similar fields is a plus.

Why Join Us?
At Red Dot Bespoke, we value long-term growth and offer flexibility to fit your lifestyle. Be part of an innovative team working to redefine the custom clothing experience.

Application:
Apply with your resume and a brief introduction. We’re excited to hear from you!

The Services required are set out as follows:

1. Attend to telephone calls, emails, front desk reception walk-in

enquiries (vendors, parents, students, general public) and receipt of

deliveries.

2. Support teaching and administrative staff by providing information to

students and parents. To be present during curriculum days with the

exception of occasional leave-taking (subject to approval).

3. Facilitate communicate within the school by ensuring necessary

information is properly transmitted.

4. Attend to minor student injuries/ accidents and maintain the student

injuries/ accidents records file.

5. Assist with administrative duties e.g. filing, data entry, student

attendance update, collection of forms.

6. Perform daily upkeeping of counter cleanliness and keeping the area

neat and tidy. Help contact parents, students, teachers and vendors.

7. Assist with school programmes/ initiatives e.g. P1 Registration

Exercise, P1 Orientation Day, Temperature Taking Exercise etc.

8. Assist with any other ad-hoc duties as assigned by the school.

• Experience in handling L1 support tickets and assignment
• Oversight and management of operation, JIRA support tickets coming in for the system
• Lead the handling of support tickets to help resolve issues with users.
• Driving the patching of data within SQL in the application for ticket resolution
• Communicating directly with users to help resolve their issues
• Analysing trends on the operations and tickets to come up with insights and action plans for better handling of tickets.
• Work Location: 8 Jurong Town Hall Rd, Singapore 609434
• Normal working hours: 9am – 6.30pm.
• Probation period of 3 month where performance will be assessed If execution don’t meet expectation project can roll off candidate with 2 weeks’ notice.
  

Internal ref: 9225

Regards,

Lini

Recruitment Consultant

R22108463

Job Summary:

• Monthly Gross up to $3500
• Location: Parkway Parade
• Date & Time: 5.5 days, Monday – Thursday (9 hours), Friday - Sunday (9.5 hours)

Benefits:

• Sign on bonus - $3600
• Performance bonus ($100 - $200/monthly)
• Transport allowance
• Annual Leave + additional flexi leave (3 days)
• Staff claim + Staff discounts
• Staff meal provided

Job Scope:

• To take orders and serve
• Monitor the quality and quantity of all food and beverage items served
• Provide a courteous and professional service at all times
• Maintain high standards of sanitation and cleanliness
• Has shift responsibilities and is accountable to all superiors for the smooth running of the section/area designated
• To attend roll call
• Attend all training assigned by Training Department, Human Resource or the Manager
• Adhere to the operations and procedures and suggest improvements to the superiors

Requirements:

• Must possess Food Hygiene Certification
• Positive, team-oriented, approachable

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

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**We regret to inform that only shortlisted candidates would be notified.

Foo Kai Jing (Fiona)
Registration Number: R2199329
EA License No: 06C2859 (MCI Career Services Pte Ltd)

Job Description

We’re looking for fun, driven and feisty people who LOVES getting things done the right way. We prefer smiles to graph. So come and work with us at Virgin Active - it’s going to be fun. You like?

The Gig

• Be the Leader: Step up and provide exceptional operational leadership that aligns with our brand standards and service framework. You'll be the go-to person when any member of the HOD team is not around, ensuring the club never skips a beat.
• Master of Keys: Take charge of the keys and ensure they are safe and sound. After all, you're the key to unlocking our club's success!
• Keep the Communication Flowing: Regularly communicate with the HOD team, updating them on any issues that arise during club operations. Your effective communication skills will keep everyone in the loop, making sure nothing falls through the cracks.
• Be the Fixer: Spot any issues or faults that require a technical fix and report them promptly. Your keen eye will help us maintain top-notch facilities for our members.
• Warm and Welcoming: Ensure all interactions with our members are warm and friendly. Answer queries, handle feedback like a pro, and create an environment that makes everyone feel at home.
• Cleanliness Champion: Maintain the highest standards of cleanliness throughout the studios, changerooms, and common areas. A clean and inviting club is essential for creating a positive atmosphere.
• Inventory Guru: Keep a close eye on our stock and conduct regular counts to ensure everything is in order. From equipment to supplies, you'll ensure we never run out of what we need to keep our club buzzing.
• Safety First: Create a safe and healthy environment for our members and team members alike. Your commitment to safety will ensure everyone feels secure and can focus on their fitness journey.
• Surprise and Delight: We believe in going the extra mile, especially when it's unexpected. Find creative ways to give that little bit extra to our members, creating memorable moments that will keep them coming back for more

Some stuff that will help you get the job:

• At least two-years experience
• Experience in customer service and answering feedback and complaints
• Experience in operations and/or safety is a plus point
• Can do a rotating roster including weekends, early morning and late evening shifts

If this is you, then we’d love to:

• Give you a challenge
• Help you grow
• Provide you with benefits
• Listen to your new ideas
• Work hard and play hard together

Love people? Love health and fitness? Love bananas? Love to hear from you.