Total 45,673 Customer Service job vacancies in Singapore

Metta Welfare Association - Youth Employment Support (YES)
Established in 2007, the Youth Employment Support (YES) program equips graduates of Metta School with life skills to foster independence and integration.

Our programs include:
Arts@Metta: Offers visual arts training to increase job opportunities for Metta School graduates with mild intellectual disabilities and/or autism, empowering them with life skills for independence and social integration.
Metta Café: Established in 2014 to provide vocational F&B training for Metta School graduates, helping them build work skills in a commercial environment, promoting independence and economic integration.
ECO@Metta: Combines environmental sustainability and supported employment, where youths with special needs create eco-friendly products, like our multi-purpose orange enzyme cleaner, by transforming food waste into useful items.

Job Title: ECO Officer

Job Responsibilities:

• Oversee the daily operations at ECO@Metta.
• Mentor and coach youth alumni to build vocational skills, promoting confidence and social integration.
• Collaborate on new product development, liaising with suppliers and managing product and retail activities.
• Manage digital marketing, including social media and e-commerce.
• Facilitate CSR events and identify business opportunities through community engagement.
• Ensure quality standards are maintained and handle administrative duties.
• Support fundraising events and any additional duties assigned by management.

Requirements

• Experience working with youth with special needs (preferably in intellectual disabilities or ASD) or in behavioral therapy.
• Strong organization, multitasking, and communication skills.
• Background in product development, retail, or digital marketing is an advantage.

Work Location: Senja or Choa Chu Kang

Working Hours: · Mondays to Fridays: 9:00am to 3:00pm, inclusive of 30mins lunch break

Contract Period: 1 January 2025 to 31 December 2025

Job Description

1.Multimedia Production

• Produce multimedia content for school.
• Provide videography/photography/animation support for coverage of school events and functions and provide editing.
• Work closely with ICT Support Team (i.e. ICT Associate, Desktop Engineers) on multimedia requirements and support required by staff.

2. Multimedia Administration (Support Teaching and Learning)

• Maintain and update school website.
• Provide multimedia support (e.g. photography, video production) to facilitate the delivery of lessons and events.
• Support administration tasks for teaching and learning (e.g. Burning of DVDs/CDs, printing of media resources etc.)
• Provide technical advice in terms of multimedia hardware and software that the school can purchase to support the teaching and learning in curricular and co-curricular areas.

3. Other Support/Duties

• Assist ICT Associate in managing requests from staff.
• Archive, manage and organize the school’s media collection.
• Other duties pertaining to the area of multimedia production and administrative work when assigned.

Job Requirement

Qualifications:

· Minimum requirement of a relevant ITE/Higher NITEC, or equivalent certification on Multimedia knowledge

Experience:

· At least 2 years of experience working as a Multimedia Specialist, preferably in a school context.

· Preferably have experience managing photo-taking or video-taking projects.

Technical Expertise:

· Experience in providing Multimedia Support (e.g. Photography and photo editing, Videography).

Have knowledge to maintain and update website.

EA: 22C1322

EAP: R24124011

Job Description & Requirements:

Food Service Store captain assist the owner to make sure day-to-day operations run smoothly and efficiently. The goal is to provide customers with a pleasant dining experience that lives up to brand standards.

Location: West

Responsiblities:

1.Serve customers

2.Handling customer enquiries and complaints.

3.Preparing food and drinks

4.Cashiering

5.Be around to help other staffs to run the operations smoothly.

6.Closing of daily accounts.

7.Able to work long hours.

Job Summary:

Popular Halal Thai Steamboat family restaurant near Jurong East MRT Station is looking for Service Crews to help up with daily operations.

Jobs Benefits:

• Incentives for Good Sales
• Annual leave / Medical leave entitlement

Job Descriptions:

• Able to work on weekends
• Able to interact with customers, colleagues and restaurant owner
• Ensure good overall cleanliness of the restaurant
• Operate POS/ Cashiering system
• Join the Halal Team to enforce right practice in the restaurant
• Able to speak English/Malay
• Serving food and drinks to customers
• 6 days work
• 7-10 hours a day

Job Purpose

To provide quality service and achieve satisfaction to our valued partners and customer.

Roles & Responsibilities

• Promote excellent customer service and ensure satisfaction is delivered consistently. (More to container line)
• Build a strong relationship with customer.
• Communicate and follow-up with customer daily on the status of their shipments or deliveries.
• Ensure customer's requirements are communicated with operations team promptly.
• Communicate and coordinate with superior and warehouse to improve department processes.
• Ensure all emails are to be respond on time.
• Coordination with internal operation team to ensure all information/date provided to them through different system for smooth operations.
• Comply with company rules and regulation.
• Do reports that required from Superior (will advise and guide)
• Other ad hoc duties as assigned

Requirement

• Able to speak and write fluent English and Mandarin
• At least 1 year experience in Logistics, Transportation Firm
• Preferably with some shipping procedures knowledge.
• Proficiency in Microsoft Office is required.
• Able to commit on Saturday.
• Might required to work or answer calls even after work (as operation still ongoing)
• Able to work independently in a busy and fast paced environment

• Prepare and issue quotations for ACMV / HVAC service maintenance & new project jobs.
• Update GP on jobs billing details and prepare all documents for billing submission.
• Update / Issue project code for all service and new project jobs.
• Actively liaise with client representatives for any concerns on the service or project jobs and constantly follow-up on purchase orders as required.
• Constantly coordinate with Project Supervisor on new projects awarded and other clients’ concerns needed to be addressed.
• Economically source spare parts and other materials needed for all service or project jobs.
• Prepare daily sales and monthly quotations reports.
• Prepare tender documents for new projects.
• Issue delivery order or service chits.
• Shipment booking, coordination and preparation of required documents.
• Monitor disposal of empty cylinder stocks and order replenishment as needed.
• NEA reporting as required.
• Update of General Waste Report.
• Data entry of collection note / disposal cylinder and preparation of reports & certificates accordingly.
• Monthly update on refrigerant price to customer and follow-up on new order or price feedback.
• Generate and issue purchase orders to vendors as required.
• Answer main line phone calls.

• Handling shipping documents such as BL, DO, invoice and etc
• Sending pre-alert and manifest to overseas agents.
• Send arrival notice to consignee for import shipment collection and delivery.
• Coordinate with permit declarants for the custom's documentation
• Verifying vendors’ invoices & agents' debit notes
• Arrangement of payments to co-loaders and carrier
• Ensure all paperwork are in order and in compliance with the Company’s policies.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No. 20C0270

Primary Functions:

• Provide high-quality technical and maintenance support for products distributed by Netpoleon Solutions.
• Ensure clients receive optimal support and resolve escalated customer complaints independently.
• Document troubleshooting steps and participate in customer training as needed.

Requirements:

• Quick learner with new technologies; resourceful and able to work independently or in a team.
• Action-oriented with strong customer focus; takes initiative and meets deadlines.
• Ownership of technical issues, collaborating with principals for advanced problem resolution.
• Strong written and verbal communication skills; excellent phone manner.
• Solid understanding of TCP/IP, OSI layers, network security, DNS, routing, and switching.
• Good troubleshooting skills; ability to be on 24/7 standby calls.
• Additional Requirements (Preferred):
• Experience with CyberArk Solutions and firewalls (Checkpoint, Barracuda, WatchGuard).
• Knowledge of networking products (routers, switches), operating systems (Windows, Linux), and security products (IDS/IPS).
• Familiarity with authentication methods (RSA SecurID, LDAP) and programming/scripting languages.
• Certifications such as Check Point CCSE, Cisco CCNA/CCNP are advantageous.

Job Details:

• Permanent Night Shift (Work from home within the Singapore region ONLY)
• Salary rate $18/hour
• Training Allowance $13/hour
• Entitle to Annual Leave , medical leave, etc
• Contract: 12 month (renewable based on performance)
• Working hours: 8 hours per night, scheduled between 9pm to 9am, 5 days across from Monday to Sunday.
• Entitled to 2 days off in a week which will be rotating any day
• Must attend 3 weeks Online Training (attendance 100% compulsory & pass training assessment)

Job Summary:

A work from home Language Interpreter works from his/her home office. It is essential to ensure a quiet and secure environment. The calls may involve simple or complex, non-technical or technical subjects in healthcare, government, insurance, finance, utilities, travel and hospitality, 911 emergency services, law enforcement and general businesses.

Responsibilities:

• Over the phone interpreter (Translate from English to Mandarin and vice versa)
• Proficient in both English and Mandarin for effective communication with customers from China and the US.

Requirements:

• Requirement of a personal laptop or PC with a webcam (only necessary during the 3-week training session, trainer will give live training)
• Access to high-speed home WIFI internet connection (usage of hotspot, mobile data, or public WiFi is strictly prohibited)
• Ownership of a mobile phone or spare device

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile. https://go.persolkelly.com/job/apply/5369

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

Duties & Responsibilities

• Support the adoption of new technology for team operations improvement activities.

• Assist with manpower and asset planning across various business functions and accounts.

• Help assess risks associated with different approaches to process changes.

• Review costs and benefits of current warehouse operations processes.

• Assist in developing and refining operational policies, standards, and procedures.

• Participate in project activities and communicate with relevant stakeholders (e.g., Sales, HR, Finance, Facility, IT, and Operations).

• Support the development of supply chain solutions for clients under guidance.

• Contribute to the planning and implementation of innovative logistics solutions.

• Assist in process automation and technology enhancements.

• Ensure adherence to quality standards and procedures within operations.

• Help track key milestones in technology projects.

• Assist in monitoring requirements and activities to meet stakeholder needs.

• Provide input for workflow analysis and suggest improvements.

• Help identify areas for improvement in supply chain processes.

• Support the evaluation of business process improvements for effectiveness.

• Stay updated on logistics technology trends and identify potential applications.

• Support all company certificate and license renewals, as well as the ISO audit program.

• Provide support to the Malaysia office for project implementation as needed.

Requirements:-

• Diploma in Logistics / Supply Chain Management or a related field.

• At least 3 years of related experience in Supply Chain

• Experience on new project planning

• Strong knowledge in Supply Chain industry

• Proficient in Microsoft Office (i.e. Excel (VBA), Power Point, Project Plan, Visio & PowerBI)

A well-known and fun establishment is looking for dedicated members to expand the business.

Potential Career Progression
Straight Night Shift Transport Home Provided

6 days per week 8 hours excluding lunch

Quarterly Bonus

Job Description

Process Customers’ order and cashiering duties

Handle cashiering duties, customers’ complaints, and operational issues

Other work scope as required by business needs.

Prepare Food and Beverages according to orders

Interested applicants kindly apply through this job portal or email to [email protected] and I will be in touch with you shortly.

Regret only shortlisted candidates will be notified.

Goh Boon Hui R24122338
Just Recruit Singapore Pte Ltd - EA12C6295

• Singapore Based (Siglap)
• 5 days Mon-Fri 8.30AM-6.00PM
• Salary Range: $4000 - $4500
• Diploma or Degree in Information Technology; 3 years of experience in providing IT support to end- user community.
• Career Progression Opportunities

Job Summary

• Provide 1st and 2nd Level IT Support to end-users
• Manage IT assets through procurement, tracking, maintenance, refresh/renewal and disposal/ termination.
• Provide assistance in the implementation of new end-user computing technologies

Responsibilities:

• Provide 1st and 2nd Level IT Support to end-users
• Provide end-user IT support for both local and remote locations daily to ensure smooth business operation including end-user computing device performance monitoring
• Perform installation, configuration and maintenance of computers, workstations, applications and other related equipment and devices
• Perform IT asset lifecycle management including tech refresh, preventive maintenance (Eg. Laptops / Printers) and software license monitoring
• Responsible for the procurement of IT equipment, software and related products including administering procurement processes and supporting in requirements scoping and evaluation
• Manage IT vendors (service quality, feedback, improvements) and service contracts
• Provide assistance in the implementation of new end-user computing technologies
• Any other IT duties as assigned

Requirements:

• Recognized Diploma or Degree in Information Technology or equivalent
• Minimum 3 years of experience in providing IT support to end- user community
• Experienced in troubleshooting IT issues at L1/L2 support levels and escalating to higher levels of IT support

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Employment: Full-time Permanent (not hiring part-timers)
• Remuneration: $3,200 - $3,750 Monthly Gross + Annual Bonus
• HIGH Basic Salary: $3,000 (no experience) - $3,500 (experienced)
  Monthly Allowances: $200+
  Annual Bonus: 1 month Basic Salary
• Non-Halal Japanese Food Handling required: Must be able to handle/taste pork dishes and alcoholic beverages
• Well-groomed appearance: NO visible tattoos and non-ear piercings

Details

• Working Locations available: Katong (Marine Parade MRT) + Downtown East (Pasir Ris MRT)
• Schedule: 6 days a week
• Working Hours: 10.30 am - 9 pm (3-hour break from 2 PM - 5 PM)
• Rest Day: 1 weekday off (occasional weekends off)
• Uniform: Provided

Responsibilities

• Take Orders and Serve Customers promptly
• Perform Cashiering and Daily Sales Consolidation
• Assist phone-in customers to arrange reservations
• Always maintain hygiene, sanitary & cleanliness standards

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Interested? / Enquiries
Submit your application via the "Apply" button, or contact Mr Wein Ng at 8837 5170 for a confidential career discussion.

We regret that only shortlisted candidates will be notified.

EA Personnel Name: Ng Weineng
EA Personnel No: R1985639
EA License No: 02C4944

✒️ Location: Tuas

✒️ 5 days work week

✒️ Salary: up to $2,600

Job Duties:

· Assist the Customer Service team in answering customer inquiries through phone, email or WhatsApp support channels.

· Process orders accurately by checking, printing, scanning the Collection Order/ Delivery Order (CODO), matching with Purchase Order (PO).

· Ensure that customer inquiries are resolved in a timely manner by liaising with other departments to maintain customer satisfaction.

· Keep accurate and up-to-date records of customers’ interactions and follow-up actions taken.

· Prepare monthly reports / consolidated figures as required by the Customer.

· Submission of daily collections to NEA e-tracking system.

· Coordinate with Transport department to arrange and schedule collection date and time.

· Liaise with Operations on details of Customer’s requirements.

· Perform other related duties and responsibilities as assigned by supervisor.

· Maintain a positive and professional work ethics while working with customers and other team members.

Requirement:

· Minimum GCE ‘N/O’ Levels with 2 years of experience in a similar role.

· Proficient in Microsoft Office.

· Customer service oriented, positive and highly motivated individual.

· Target driven and possessed can-do attitude.

· Excellent communication skill.

· Well-groomed, good interpersonal skills and confident.

EA License No: 19C9611
EA Personnel Reg No: R1433735 Teng Wei Mun (Celest)

Receptionist cum Admin (6 months role) as Maternity Cover

· Office administration (including receptionist tasks answer

phone calls, welcome

visitors)

· Travel arrangements (Flight tickets, hotels, transportation, visa processing)

· Raising of purchase orders using the Company's software

· Managing office systems, arranging servicing, corporate purchasing (stationery's,

pantry supplies, etc.)

· Receiving and assessing incoming and outgoing mail and packages

. Preparation of Despatch forms and necessary Company Letters

. Maintain and update of office and supplier contact list

· Secretarial support to top management

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Job description

• Deliver good and professional customer service when taking orders
• Maintain the cleanliness and tidiness of the work area and the outlet at all times.
• Other ad-hoc duties as assigned.

Job Requirements:

• Customer focused and well-mannered with an awesome personality;
• Able to commit weekends and public holidays;
• Able to start on short notice;
• Able to working in a fast paced environment
• Candidates with no experience and are willing to learn are welcome to apply

You will be part of the Centre for Domestic Employees (CDE) that champions for the fair treatment of domestic workers in Singapore and promotes cohesive social integration among the community.

• Provide advice and assistance to Migrant Domestic Workers (MDWs) and employers on MDW employment related matters. This includes attending to urgent distressed MDWs onsite when required.
• Be part of the team rostered to attend to 24-hour helpline calls, generic email, and social media channels queries
• Escalate possible breach(es) of regulations related to employment and welfare of MDWs to the authorities and facilitate authorities’ investigations
• Conduct engagement and facilitate any matters related to MDWs sheltered by CDE
• Build and expand network with communities (physical and online platforms such as Facebook) to reach out to more MDWs and understand trends pertaining to MDW landscape, including engagement with stakeholders e.g. embassies, employment agencies, employers.
• Perform administrative duties such as updating Customer Relationship Management (CRM) system for records.
• Assist in outreach and engagement when required and be part of the team to organise CDE events/activities
• Recruit and engage volunteers for CDE
• Any other duties as assigned by the management

Job Requirements

• Diploma in any Discipline
• Strong emotional resilience, good communication skills and positive attitude
• Ability to multi-task and manage difficult situations
• Passionate in social work
• Able to work on weekends (mainly Sundays) and when the need arises, beyond working hours
• Comfortable with offsite (outdoor areas, hospitals, police stations, etc.) duties
• Proficient in MS Office (Word, Excel, PowerPoint) and demonstrate willingness to learn IT systems
• Familiar with usage of social media (e.g., Facebook, Instragram, LinkedIn, Tiktok etc)
• Ability to speak native language(s) of MDWs and experienced in social work would be an added advantage

• Working Days: 5 days/week – 44 hrs (3 shifts)
• Salary: $2,200 to $3,100
• Potong Pasir

The Youth Care Worker is responsible with delivering trauma-informed care, supervision, and management to female adolescents who have faced abuse or neglect. Focused on enhancing wellness and quality of life, the Youth Care Worker ensures that the residents' basic personal, physical, emotional, spiritual, mental, educational, and social needs are comprehensively addressed.

Responsibilities:

• Carry out the daily operational duties and supervise residents in their regular activities
• Assist residents with any difficulties related to day-to-day issues at Dayspring Residential Treatment Centre and ensure their welfare and safety
• Promote discipline among the residents and be a mentor/role model to them
• Assess, respond and handle crises or conflicts
• Carry out individual therapeutic interventions based on care plans by treatment team
• Participate in providing physical, emotional, spiritual, mental, educational, and social needs of residents

Requirement:

Youth Mentors are required to work with young beneficiaries with complex trauma

• With experience in working with youth at-risk
• With basic processing and counselling skills
• With knowledge of common issues and disorders that appears in trauma and abuse
• Willing to work on 3-shift rotations and over weekend/Public Holidays

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Scope:

• Responding to orders, follow-up (including emails and calls), and incoming sales enquiries.
• Managing orders, follow-up (including emails and phone calls), and purchasing enquiries.
• Plan the prompt delivery of commodities to connect to ships all across the world.
• Keeping track of inventory stock movement and data entry.

Requirements

• We welcome recent graduates who are interested in a career in the marine industry.
• A highly motivated and self-driven person with outstanding communication and interpersonal abilities
• A proficient user of Microsoft Office (Word, Excel, and PowerPoint); a well-organised, careful, and industrious team player; a readiness to pick up new skills and adjust to a fast-paced work environment.

Job Description:

The support consultant is responsible for the configuration, implementation, and troubleshooting of the financial modules within the SAP system. The primary areas of focus include Accounts Payable, Procurement to Pay, payment instruction to bank, bank statement processing, treasury, vendor business partner management and analysis

Key Responsibilities:

1. Configuration and implementation of the SAP FICO modules, including General Ledger, Accounts Payable, Controlling, Treasury, etc.

2. Analyze business requirements and translate them into appropriate configuration settings within the SAP FICO system.

3. Perform comprehensive testing of the configured FICO modules to ensure accuracy and functionality.

4. Provide support and troubleshooting for Accounts Payable-related issues, such as vendor master data maintenance, invoice processing, and payment processing.

5. Responsible in the Procurement to Pay process, from purchase requisition, purchase order, invoice management to bank payment.

6. Work with bank solution to implement SAP Treasury related functions or payment interfaces.

7. Set up and maintain the bank statement processing functionality, ensuring accurate and timely reconciliation of bank transactions.

8. Troubleshooting experience on the bank payment instruction process, ensuring compliance with financial institution requirements.

9. Manage the vendor business partner lifecycle, including vendor creation, maintenance, and performance evaluation.

10. Develop and generate financial reports and analyses to support decision-making processes.

11. Collaborate with cross-functional teams, such as IT, business analysts, and end-users, to address FICO-related issues and provide training.

12. Participate in project planning, documentation, and knowledge transfer activities.

13. Stay up-to-date with the latest SAP FICO functionalities, patches, and best practices.

Required Qualifications:

• Bachelor's degree in Accounting or Business IT.

• Minimum 3-5 years of experience as an SAP FICO Consultant.

• Proven expertise in the configuration and implementation of SAP FICO modules, including Accounts Payable, Procurement to Pay, bank statement processing, bank payment instruction, treasury, and vendor business partner management.

• Have global SAP implementation experience on FICO and Treasury.

• Support experience on Kyriba Treasury functions will be added advantage.

• Excellent problem-solving and analytical skills.

• Strong communication and interpersonal skills to work effectively with cross-functional teams.

• Experience in project management and implementation methodologies.

• Certification in SAP FICO or relevant SAP modules is preferred.

The candidate must have experience on implementation of treasury related functions and SAP interfaces.

The SAP integration implementation experience is mandatory.

JOB SUMMARY

The main responsibilities of the Service Crew are to give exceptional customer service, help and advocate customers on in-store continuous promotions in order to increase outlet sales. Crew members will also prepare certain food & beverages orders, assist the kitchen crew as necessary, and be in charge of sanitizing food preparation areas and housekeeping duties as required.

Job Description

• Excel in customers service
• Inform customers of current &/ upcoming promotions
• Provide suggestive selling accordingly to customers interest
• Cashiering duties
• Assist Supervisors and Managers in ensuring smooth daily operation of the resturant
• Ensure cleanliness of the store at all times
• All other ad-hoc duties given by Supervisors

Job Requirements

• Energetic Team Player
• Candidates who can start immediately preferred
• No work experience required. On the job training will be provided

Other Information:

• Working hours: 5.5 days/week
• Annual / Medical benefits provided
• Uniform provided
• Good career progression

IT Support Engineer | Up to $4.5k | 5 Days | Siglap

Salary Range: $4000 - $4500
Working Days: 5 Days Mon-Fri 8.30AM-6.00PM
Location: Siglap

Job Summary

• Provide 1st and 2nd Level IT Support to end-users
• Manage IT assets through procurement, tracking, maintenance, refresh/renewal and disposal/ termination.
• Provide assistance in the implementation of new end-user computing technologies

Responsibilities:

• Provide 1st and 2nd Level IT Support to end-users
• Provide end-user IT support for both local and remote locations daily to ensure smooth business operation including end-user computing device performance monitoring
• Perform installation, configuration and maintenance of computers, workstations, applications and other related equipment and devices
• Perform IT asset lifecycle management including tech refresh, preventive maintenance (Eg. Laptops / Printers) and software license monitoring
• Responsible for the procurement of IT equipment, software and related products including administering procurement processes and supporting in requirements scoping and evaluation
• Manage IT vendors (service quality, feedback, improvements) and service contracts
• Provide assistance in the implementation of new end-user computing technologies
• Any other IT duties as assigned

Requirements:

• Recognized Diploma or Degree in Information Technology or equivalent
• Minimum 3 years of experience in providing IT support to end- user community
• Experienced in troubleshooting IT issues at L1/L2 support levels and escalating to higher levels of IT support

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Key Responsibilities:

• Accurately enter and update data into company databases and systems.
• Review and verify data for errors, inconsistencies, or missing information.
• Ensure that data is input in a timely manner and meets quality standards.
• Follow company protocols and data privacy policies.
• Respond to customer inquiries, providing timely and accurate information.
• Address customer concerns or complaints with a focus on resolution and customer satisfaction.

Qualifications:

• 2 Months Contract
• 5 days work week
• Work Location: MacPherson

Mummys Market is a leading retailer and event organizer specializing in parent and baby products across Singapore. Known for its vibrant fairs and extensive product selection, Mummys Market connects parents with trusted brands and provides a one-stop shop for all parenting needs, from maternity essentials to baby gear and toys.

Since its founding, Mummys Market has built a community-oriented approach, frequently hosting Baby Fairs, which are among the largest in Southeast Asia. These events bring together top vendors and offer exclusive deals, making Mummys Market a popular and trusted choice for new and expecting parents.

Job Summary:

We are looking for a dedicated and friendly Customer Service Officer who can handle customer inquiries efficiently and assist with basic inventory duties. The ideal candidate will be customer-oriented, organized, and comfortable handling inventory responsibilities alongside traditional customer service tasks.

Key Responsibilities:

Customer Service Duties:

• Respond promptly to customer inquiries via phone, email, and chat, ensuring a positive and helpful experience.
• Provide accurate information about products, services, and company policies.
• Handle customer complaints, returns, and exchanges efficiently, following company guidelines.
• Process customer orders and payments, verifying order accuracy and addressing any discrepancies.
• Work collaboratively with other departments to resolve customer issues and ensure overall customer satisfaction.

Inventory Support Duties:

• Assist with inventory counts, tracking stock levels, and recording any discrepancies.
• Update inventory records as products are sold or received.
• Organize and label products in the stockroom to facilitate efficient tracking and order fulfillment.
• Work with the inventory team to identify low-stock items and communicate replenishment needs.
• Prepare and package items for shipment as required.

Requirements:

• Strong communication and interpersonal skills.
• Basic computer skills, including knowledge of Microsoft Office and inventory management software.
• Ability to multitask and prioritize in a fast-paced environment.
• Strong attention to detail, especially when handling inventory records.
• Working hours: 9.30am to 6.30pm, Mondays to Fridays.
• Require to work on some weekends during event days, compensate with in-lieu.